Manual for

Tenderers, Consultants, Government Owned Enterprise,

Media On
Registration Process For the e-GP System
(http://eprocure.gov.bd)

Central Procurement Technical Unit (CPTU)

IMED, Ministry of Planning, Block No.
12 (2nd Floor), Sher-e-Bangla Nagar,
Dhaka-1207, Bangladesh

Phone: +880-2-9144 252/53 | Fax: +880-2-9144 250

e-mail: [email protected] | Web: www.cptu.gov.bd

e-GP Help Desk Contact Details

Phone: + 880-2-9133 252/53 | Email : [email protected]

Date: December 20, 2021

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 Important Notes for Tenderers Registration on e-GP Portal

Tenderers, Consultants, other potential users of the e-GP system are requested to please note the
following points before applying for the ‘New User Registration’ on to the e-GP Portal.

Ensure that you have a valid e-mail ID before initiating the process of registering on to
the e-GP Portal of the Govt. of the People’s Republic of Bangladesh.

Ensure that you have scanned copies of all required documents (as per the Registration
type opted) mentioned below, in the local PC, to be uploaded for registration purpose.

Ensure installation of one of the browsers versions which is tested & certified by CPTU
(viz. Internet Explorer 8.x, Internet Explorer 9.x, Internet Explorer 10.x, Internet Explorer
11.x, Mozilla Firefox 13x, 14x, 29.x, 52.x, 53.x, 62.x, 70.x, 71.x, 72.x, 77.x, 86.x and
Google Chrome 79.x).

Tenderers, Consultants, other potential Users may also see the following ‘e-GP New User
Registration Process’ by clicking the button on the left side of the home page and have some
ideas on the steps to be followed for the registration

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 Flow of the Registration Process

The documents are required to be uploaded during the registration based on the types of Users:

▪ Tenderer / Consulting Firms (National)

• Company Incorporation Certificate (in case of Company) OR Registration Document.
• Trade License.
• Valid Tax Identification Number (TIN) Certificate.
• Value Added Tax (VAT) Certificate.
• Authorization letter from the Owner for the Firm/Company's Admin; National ID or
Passport of Authorized Admin (First 2 pages of passport);
• e-GP Registration Fee Payment Slip.
• One Passport size photograph of the Authorized Admin.

▪ Tender Consulting Firm (International)

• Company Incorporation Certificate (in case of Company) OR Registration Document.
• Trade License (If Applicable).
• Valid Tax Identification Number (TIN) Certificate (If Applicable).
• Value Added Tax (VAT) or Goods and Service Tax (GST) Registration Certificate.
• Authorization letter from the Owner for the Firm/Company's Admin
• National ID or Passport of Authorized Admin (First 2 pages of passport).
• e-GP Registration Fee Payment Slip.
• One Passport size photograph of the Authorized Admin.

▪ Government Owned Enterprise (National)

• Government Order as a Proof of Statutory Status.
• Financial Autonomy Certificate from Finance Division (FD).
• National ID or Passport of Authorized Admin (First 2 pages of passport).
• One Passport Size photograph of the Authorized Admin.
• Letter of Authorization for Authorized Admin.
• e-GP Registration Fee Payment Slip.

▪ Individual Consultant (National)

• National ID or Passport (First 2 pages of Passport).
• e-GP Registration Fee Payment Slip.
• One Passport size photograph.

▪ Individual Consultant (International)

• National ID or Passport (First 2 pages of Passport).
• e-GP Registration Fee Payment Slip.
• One Passport size photograph.

▪ Media (National)
• Identity Card Issued by a Media Company
• National ID or Passport (First 2 pages of passport)
• One Passport size photograph.

▪ Media (International)
• Identity Card Issued by a Media Company
• National ID or Passport (First 2 pages of passport)
• One Passport size photograph.
Once all the necessary required documents mentioned above are ready, please follow the
instructions as given below to register on e-GP Portal:

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 Steps for registering on e-GP Portal
1. Please Make sure you have one of the browser versions certified by CPTU - i.e., Internet
Explorer 8.x, 9.x, 10.x, 11.x, or Mozilla Firefox 13x, 14x, 29.x, 52.x, 53.x, 62.x, 70.x, 71.x, 72.x,
77.x, 86.x or Google Chrome 79.x. If you don’t have one of those Internet browsers, please
download and install in your computer.

To Download Browser Versions, visit the following URLs:

▪ IE 8.x, 9.x, 10.x, 11.x, Go To URL - http://www.microsoft.com/windows/internet-

explorer/
▪ MF 13x, 14x, 29.x, 52.x, 53.x, 62.x, 70.x, 71.x, 72.x, 77.x, 86.x, Go To URL -
http://www.mozilla.com/en-US/firefox/
▪ Google Chrome 79x, Go To URL - https://www.google.com/chrome

2. Open the e-GP Portal by typing the URL http://eprocure.gov.bd

3. Click on the “New User Registration” link to open a new page for entering the Login Account
Details.

Figure – I
** This Page allows Tenderers / Consultants etc. to register on to the e-GP System.

Before you start registration process, kindly note the following IMPORTANT points:
▪ Please ensure that you have a valid e-mail ID registered in your name, which is only
used by you. All the e-mail alerts will be sent by the e-GP system to this e-mail ID
only.
▪ Please ensure that only one person from a firm, who is authorized to register on behalf
of the firm as the Tenderer Admin and authorized to further create other users for the
firm in e-GP system to participate in e-tendering process should register on the e-GP
portal.

4. In the New User Registration – Login Account Details, please enter the details as mentioned
below:

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 Figure - II (Part - A)

a) Please enter the Unique e-mail ID. This e-mail ID will be the User-ID (Login-ID) for the
tenderer on the e- GP portal. (Please note that the verification code will be mailed to
this e-mail ID only).

b) Please enter the Password. (It is very important to note that the Minimum length of
the password should be 8 characters and must contain both Alphabets & Numbers).
Please see few of the examples in the table below:

Sl. Password Valid / Invalid Reason(s)

1. yakub@1 Invalid Less than 8 characters.
2. yakubislam Invalid No numeric number in the password. h
3. 12345678 Invalid Only numeric number. No alpabets.
4. I’m 16 Years Old. Valid Matches the required criteria. Minimum 8 characters,
contains alphabets & numeric numbers. Tenderers can
also add special characters l ke ‘&’, #, -, etc in the
password.

**Please note that password is case-sensitive. For example, if you enter the password as
‘Yakub123’, you should enter in the same case i.e., Letter “Y” in capital / upper case only.
Moreover system allows alphabets (a,b,c), numbers (1,2,3) & special characters (!, @, #) &
space in the password, but the length of the password must not be less than 8 characters.

c) Please re-enter the same password and re-confirm the Password which has been entered
in the above to make sure that you have entered the same password.
(Please note that this password & the password entered earlier is the same).

d) Please select the Hint Question from the drop-down box or select the item from the drop
down “Create your own Question” if you want to create your own Hint Question.
(Hint Question is used to reset the password if the user has forgotten the password.)

e) Enter the Hint Answer to the Question selected or created above.

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 f) Select the Nationality from the drop-down box.
(Please note that only one country can be selected.)

g) Select the Registration type from the drop-down box from the following options:
▪ Tenderer / Consultant, if the Tenderer is a Contractor or a Consultant or
registered as the Individual proprietor.
▪ Individual Consultant, if the Tenderer is a Consultant working independently.
▪ Government Owned Enterprise, if the Tenderer/Consultant is a Company owned
by Government of Bangladesh.
▪ Media, representing a Media Company. This user will not be allowed to
participate in any online tenders on e-GP portal.

h) Select the country of business.(Please note that multiple country can be selected)

Figure - II (Part - B)

i) Enter the Captcha Code which is generated on the screen in the given box. Captcha code
is a garbled graphical text used to prevent from unsolicited automated registration on e-
GP Portal.
▪ If the Captcha text is not readable, click on “Refresh” button. This will generate a
new text. The tenderer can enter this text & proceed further.

j) Please read the Terms and Conditions and to proceed further click on the check box
containing the text “I have read, understood and accepted the Terms & Conditions”.

▪ This is an acceptance that the Tenderer is accepting to all the stipulated

mandatory terms & conditions for accessing the e-GP portal.
▪ Please note that if you do not accept the Terms and Conditions, you cannot
further proceed with the e-GP System.

k) Click on the “Submit” button to submit the details and complete the phase-1 of the
Registration process.

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Before pressing Submitting the form, the user may click on “Reset” button and refill the form
again.

Figure - III

▪ An automatic e-mail will be sent to the e-mail ID using which the tenderer has
registered. This e-mail would contain the Verification Code & the link to the e-mail
verification page.
▪ Please check your e-mail account, where you should have received the e-mail with
following e-mail verification details:
a) Login - ID - (which would be the e-mail ID itself)
b) Password - (Password is not stored in the e-GP data base. It is your
obligation to keep password secret and not to reveal or disclose to anyone)
c) Verification Code - (System Generated Verification Code)

Login ID [email protected]
Password (Password is not stored in the e-GP data base. It is your
obligation to keep password secret and not to reveal or disclose
to anyone)
Verification Code 89766bb3f5ead572f8921597158d65b811d1kl98

5. On clicking on the link for verification, a new page will open up, where the tenderer needs to
enter the following:
a) e-mail ID.
b) Password.
c) Verification Code

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 Figure – IV

The moment tenderer clicks on “Submit” button, another new window will be opened which gives
two options i.e.
1. Proceed to Profile Submission
2. No Thanks, I will register Later on

Figure - V

(Please note that it is mandatory for the Tenderers to verify their account within 72 hours. Also,
the final submission of the Complete Profile must be done within 7 days from the date of e-mail
verification)

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6. If the details of the Tenderer match, they will be allowed to enter their Company details in the
Registration Process. The following details are to be entered:

a) Company Registration No. – The Tenderer needs to specify the Unique Registration
number assigned by the relevant Government Authority.
(Please note that the No two companies can have the same registration number if
they have registered in the same country.)
b) Company Name – Enter the Company Name as mentioned in your Registration
Certificate.System will check if there is any company already registered with same
company name then it will verify TIN and Trade License No.
c) Company Name in Bangla – If the Company is Domestic Company from Bangladesh,
enter the Company Name in Bangla. (This is not a mandatory field).
d) Company Legal Status – The Tenderer needs to select any of the options as applicable
from the dropdown box. The options available are as given below:
➢ Public Limited – If the Tenderer’s Company is Publicly Listed Company.
➢ Private Limited – If the Tenderer’s Company is Privately held Company.
➢ Proprietorship – If the Tenderer’s firm is a Proprietorship firm.
➢ Partnership – If the Tenderer’s Company is a Partnership firm.
➢ Government Undertaking – If the Tenderer’s Company is Company owned by
Government of Bangladesh.
e) Women Owned Enterprise – Tenderer will select Women Owned Enterprise as Yes/No
based on the following criteria.
➢ Women owned enterprise option will be not applicable for Public Limited and
Government Undertaking companies.
➢ For “Proprietorship” as company legal status, women owned enterprise will be yes if
trade license is issued to a woman..
➢ In case of “Partnership” & “Private Ltd”, the company is defined as women owned
enterprise if the percentage of share of woman [one or more (in combination)] has
more than fifty percent.
f) Company’s Year of Establishment – Enter the year in YYYY format (e.g., 2011)
g) Tax Identification Number (TIN) – Put TIN and in case of Companies from outside
Bangladesh, select other document, type the number, and specify more details to
complete the step.
h) Trade License: Enter Trade License information
i) Business Identification Number (BIN): Enter unique BIN number. If BIN is not unique
then system will not allow to register as a Tenderer.
j) Unique VAT: Enter unique VAT information. If VAT is not unique then system will not
allow to register as a Tenderer.

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 Figure - VI (Part - A)

k) Nature of Business – Click on the “Select Category” link. A new window will be opened
which will list the different categories of works, goods, and services as per Common
Procurement Vocabulary (CPV) classification structure. Select the relevant Category by
ticking on the Check Box for which tenderer would like to enlist for The Tenderer can also
select multiple categories.

Figure - VI (Part - B)

l) Registered Office Address – The Tenderer needs to enter the details as mentioned
below:
➢ Country – Select from the dropdown box.
➢ State /District – Enter State / District.
➢ City / Town - Enter the City / Town.
➢ Thana / Upazilla – Enter Thana / Upazilla.
➢ Post Code – Enter Postcode / Zip Code.
➢ Phone No. – Enter Phone No with the specified format.

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 m) Fax No. – Enter the Fax No if any.
Trade License Issue Date – Select the trade license issue date from the Calendar.
n) Trade License Expiry Date – Select the trade license expiry from the Calendar.

Figure - VI (Part - C)

Corporate Office Address – If the Corporate Office Address is same as that of Registered Office Address, tick
on the Checkbox to indicate that both the addresses are same. If not, enter all the relevant details similar to
the fields of Registered Office Address.

Figure – VI (Part – D)

Once all the details are entered, click on “Save” button to save the information. If any of the
mandatory fields are missing or not verified, then the system will point out the same. Else it will
proceed to the page to enter the Personal Information.

Please note that the option of entering “Company Details” will not be available if the tenderer is
an “Individual Consultant”.

7. Personal Details – The Tenderer needs to enter all the relevant personal details of the key

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 employee who is going to participate & conduct all the activities on the e-GP portal.

Figure - VII (Part – A)

Figure - VII (Part - B)

After entering all the information, on saving the information, if any mandatory fields are
missing, the system will point out the same.

8. In the case of the tenderer being an Individual Consultant, the tenderer needs to enter all the
relevant information to register on the e-GP portal.

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 Figure - VIII (Part - A)

Figure - VIII (Part - B)

Once all the details are entered, click on “Save” button to save the information. If any of the
mandatory fields are missing, the system will point out the same.

9. Pay Registration Fee - Tenderer can pay registration fee through e-GP enlisted bank or online
payment gateway. Click on the Online Payment menu to pay registration fee through online.

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 Figure - IX (Part - A)

Figure - IX (Part - B)

To pay registration fee through AChallan, tenderer have to select AChallan as Payment Type and
click on Pay Online button then system will redirect tenderer to AChallan system.

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 Figure - IX (Part - C)

Then tenderer have to add payment description, select payment type from dropdown between
Online Banking or Mobile Banking. Associate bank will be loaded under bank column then tenderer
will select desired bank and payment details will be added after clicking Add button.

Then the payment details will be added and total payable amount will be shown. Tenderer can
remove the added payment by clicking Remove button. Tenderer will click on Save button to
proceed.

Page 15
 Figure - IX (Part - D)

Then system will redirect tenderer to bank API through AChallan where Tenderer will select the
card type and click on “Proceed to Pay” button.

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 Figure - IX (Part - E)

After that, tenderer will give Card Holder Name, Card No, PIN and Expiry Date to complete the
payment. After verifying the card information, the payment will be completed and system will
redirect e-GP system with a success message. System will also generate a challan form once the
payment is successful. Tenderers have to upload this challan form as payment slip in supporting
document page.

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Figure - IX (Part - F)

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Figure - IX (Part - G)

Figure - IX (Part - H)

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10. Supporting Documents – This page allows the Tenderer to upload all the supporting
documents required as per the Registration Type opted to complete the registration process.

Please note that the Tenderer should have to make payment from Bank or online. He has to
upload scan copy of Payment slip or Challan form along with all the documents saved in the
local PC to be uploaded for registration purpose.

Figure - X (Part - A)

To upload the documents, follow the process as mentioned:

➢ Select the document type from the dropdown.
➢ Click on the “Choose File” button.
➢ Select the document from your PC.
➢ Click on “Upload” button to upload the files.

Please observe the following points while uploading the files:

➢ Please do not Upload any file which is Password protected.
➢ Please ensure that the file is not infected with virus.
➢ Please note that only those files mentioned on the website can be uploaded.

Once necessary documents are uploaded by the tenderer, tenderer will get an option of download
and delete of the same. Moreover, tenderer will get a status how many documents are uploaded
and how many are pending with the help of “Document Uploaded Status”.

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 Figure - X (Part - B)

The moment all the necessary documents are uploaded on e-GP portal, below mentioned screen
will be displayed to tenderer, which is having “Important Note” along with “Click here to proceed
for final profile submission” button.

Figure - X (Part - C)

11. After completing all the above processes, the tenderer needs to click on “Click here for Final
Submission” for submitting the profile. Please note that this final submission has to be done
within 7 days from the date of e- mail Verification.

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 Figure - X

12. Once the final submission is done, the tenderer gets a message like below, on his screen.

Figure - XI

13. Once all the above activity is performed, the data is updated in e-GP system. The tenderers
also need to send the attested photocopies of the uploaded scanned credential documents to
CPTU via post or courier for verification. After verification of the document and the online
data the tenderer provided during registration process, e-GP User Registration Desk in The
CPTU would take a decision to approve / reject the registration based on the information and
document provided by the Tenderer. In either case, the Tenderer will receive an automated e-
mail about approval or rejection.

14. If approved the Tenderer, consultant--- will have access to the e-GP portal and can use the
portal for tendering purposes

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