Middle East 150: The Report On The Most Valuable and Strongest Middle Eastern Brands March 2022
Middle East 150: The Report On The Most Valuable and Strongest Middle Eastern Brands March 2022
Middle East 150: The Report On The Most Valuable and Strongest Middle Eastern Brands March 2022
East
150
2022
The report on the most valuable and strongest Middle Eastern brands
March 2022
Contents.
About Brand Finance 3
Foreword 7
David Haigh, Chairman & CEO, Brand Finance
Executive Summary 9
Sector Rankings & Analysis 16
Oil & Gas 17
Banking 18
Telecoms 20
Airlines 22
Chemicals 23
Food 24
Insurance 25
Retail 26
Healthcare 27
Logistics 28
Mining, Metals & Minerals 29
Real Estate 30
Utilities 31
Exchanges 32
Methodology 64
Our Services 71
© 2022 All rights reserved. Brand Finance Plc.
Brand Finance Middle East 150 2022 brandirectory.com/middle-east 2
About Brand Finance.
Brand Finance is the world's leading brand
valuation consultancy.
Get in Touch.
For business enquiries, please contact:
Andrew Campbell
linkedin.com/company/brand-finance
Managing Director
[email protected]
Visit brandirectory.com/request-a-valuation
Strategy
or email [email protected]
Benchmarking
nefits
Brand Valuation
Summary Brand
e
Strength Tracking
B
Royalty Rates
Con
Education
te Cost of
Capital Analysis
nt
Communication
s
Customer
Research Findings
Understanding
[email protected] Competitor
Benchmarking
Brandirectory.com
Brandirectory is the world’s largest database of current
and historical brand values, providing easy access to
all Brand Finance rankings, reports, whitepapers, and
consumer research published since 2007.
Visit brandirectory.com/consumer-research
or email [email protected]
[email protected]
Foreword.
What is the purpose of a strong brand: to attract customers, to build loyalty, to
motivate staff? All true, but for a commercial brand at least, the first answer must
always be ‘to make money’.
Huge investments are made in the design, launch, and ongoing promotion of
brands. Given their potential financial value, this makes sense. Unfortunately, most
organisations fail to go beyond that, missing huge opportunities to effectively make
use of what are often their most important assets. Monitoring of brand performance
should be the next step, but is often sporadic. Where it does take place, it
frequently lacks financial rigour and is heavily reliant on qualitative measures, poorly
understood by non-marketers.
David Haigh As a result, marketing teams struggle to communicate the value of their work and
Chairman & CEO, boards then underestimate the significance of their brands to the business. Sceptical
Brand Finance finance teams, unconvinced by what they perceive as marketing mumbo jumbo,
may fail to agree necessary investments. What marketing spend there is, can end up
poorly directed as marketers are left to operate with insufficient financial guidance
or accountability. The end result can be a slow but steady downward spiral of poor
communication, wasted resources, and a negative impact on the bottom line.
Brand Finance bridges the gap between marketing and finance. Our teams have
experience across a wide range of disciplines from market research and visual
identity, to tax and accounting. We understand the importance of design, advertising,
and marketing, but we also believe that the ultimate and overriding purpose of
brands is to make money. That is why we connect brands to the bottom line.
Brand Finance’s research revealed the compelling link between strong brands and
stock market performance. It was found that investing in highly-branded companies
would lead to a return almost double that of the average for the S&P 500 as a whole.
Acknowledging and managing a company’s intangible assets taps into the hidden
value that lies within it. The following report is a first step to understanding more
about brands, how to value them and how to use that information to benefit the
business.
The team and I look forward to continuing the conversation with you.
Top 10 Most Valuable Middle Eastern Brands © Brand Finance Plc 2022
10 1
z 2 02
z 3 03
H 4 04
H 5 05
g
60 6
b7 07
j 8 2 10
g 9 NEW
z 10 18
g
significant investment in digital The growth is the continuation of a positive trend for Ma’aden,
services for retail and corporate which was also the second fastest-growing brand in the Brand
clients and has helped Finance Saudi Arabia 50 ranking over the course of the COVID-19
pandemic, with its brand value up 91% in the last two years.
consolidate QNB’s position as
the most valuable banking brand This year’s growth was driven by record sales, which saw a
44% year-on-year increase for Ma’aden. The company is the
in the Middle East. third pillar of Saudi industry, alongside oil and petrochemicals,
Andrew Campbell and its growth has seen it named among the top 20 largest
Managing Director, Brand Finance Middle East global mining companies by market capitalisation.
Despite the challenges posed by the pandemic, QNB KPC and portfolio of its brands
continued to provide high level service to its customers included for first time
alongside investing heavily into the development of the
brand’s digital offering. This focus has allowed QNB to KPC, the Kuwait Petroleum Company, is the most
continue delivering successful campaigns, products, and valuable Kuwaiti brand of 2022, and ninth in the Middle
services and build a strong portfolio which will prime the brand East, with its brand valued for the first time at US$4.0
for future growth opportunities and international exposure. billion. KPC maintained a valuable brand through the
69%
pandemic, despite the significant reduction in oil demand built a leading European petroleum refining and
during the second half of 2020 and much of 2021. Prior marketing brand in Europe, Q8.
to the pandemic, KPC had long-term plans to increase
production from around 2.5 million barrels per day to
4.75 million barrels per day by 2040. Revised targets stc is Saudi Arabia's strongest brand
of 4 million barrels per day by 2040 will ensure that the
company continues to operate a very strong brand in the stc is Saudi Arabia’s strongest brand, with a Brand
global oil market. Strength Index (BSI) score of 85.7 out of 100 and a
corresponding AAA brand strength rating.
KPC’s brand architecture is hybrid in nature while its
peers in the region and internationally have moved to
a branded house approach to build a strong global stc’s brand has continued to
brand to appeal to their unique set of stakeholders go from strength-to-strength
as key enablers of the global transition to renewable
energy in the medium to long term while delivering in the wake of its successful
optimal value to their shareholders. rebrand in 2019, and through
The other KPC owned brands that feature in the strategic expansions the
analysis are KOC (20th), KNPC (38th), KUFPEC brand has evolved to become
(88th), Q8, KGOC, KPPC, Kafco, PIC, KOTC, and
KARO. As part of KPC’s long standing strategy to more than a telecoms
exploit the most value for its hydrocarbon resources
it is building the largest refinery in the Middle East
company. stc continues to be a
(Al Zour refinery) to be managed by KIPIC and has leader in the digital
10 1
H 2 02
H 3 24
g 4 1 3
g 5 2 17
B
89.2 +1.8 85.7 +1.7 84.3 +2.7 83.5 +1.8 82.5 +7.8
AAA AAA AAA- AAA- AAA-
62 7
j7 15
b 8 16
g 9 2 11
o 10 18
H
81.1 +1.6 80.1 -0.4 79.9 +0.4 79.9 +1.6 79.4 -0.1
AAA- AAA- AAA- AAA- AA+
Etisalat is Middle East’s strongest Etisalat has subsequently released a new brand
brand strategy related to the launch of broader group
identity under the name e&. The group now faces the
In addition to calculating brand value, Brand challenge of transferring equity to the new brand over
Finance also determines the relative strength of the course of 2022.
brands through a balanced scorecard of metrics
evaluating marketing investment, stakeholder
equity, and business performance. Certified by ISO Etisalat’s brand strength is
20671, Brand Finance’s assessment of stakeholder
equity incorporates original market research data
driven by product innovation
from over 100,000 respondents in more than 35 and delivering on customer
countries and across nearly 30 sectors.
needs. Delivering the fastest
According to these criteria, Etisalat (brand value mobile network in the world is a
up 18% to US$10.1 billion) is the Middle East’s
strongest brand, and the strongest brand in the massive achievement by
telecommunications sector globally with a brand
Brand
Value % of Number of
Sector (USD bn) total Brands
andMiddle
the blendsEast.
in the
This
industry,
year, it saw
whichits are
brandcreated
value increase
by
by 16% to US$4.7
upcycling mixed plastic.
billion, meaning it is now more
valuable than it was before the COVID-19 pandemic. The
chemicals
Last year, also
brand marked
saw itsthe
profits
strategic
rebound evolution
last year,
of with
their
revenues
brand presence
up 56%inyear-on-year
the agricultural
thankssector
to increased
with the sales
volumes and higher
implementation of aaverage
focusedproduct
strategy prices.
utilising the
established equity of the SABIC brand to launch the
SABICestablished
newly is keenly aware
SABIC of Agri-Nutrients
the important part Company.
its brand
plays in helping it achieve its vision of becoming the
preferred world leader in chemicals.
Last year saw increased synergies between SABIC
and Aramco, following the announcement that SABIC
would be taking responsibility for the marketing and
sales of several Aramco petrochemicals and polymers
products. At the same time, Aramco took responsibility
for the offtake and resale of a number of SABIC
products. These changes will help to strengthen both
brands through improved customer offerings, as well
as increasing operational efficiencies.
Brand
Value % of Number of
Sector (USD bn) total Brands
🇸🇦
Top 10 Most Valuable Oil & Gas Brands State owned Oil & Gas groups continue their
transformation by positioning themselves as
2022: $43,637m +16% Aramco remains the most valuable brand of all
🇦🇪
2021: $37,479m brands in the Middle East, and naturally dominates
the Oil & Gas sector. Saudi Arabia’s national
🇰🇼
2021: $10,763m
ADNOC, the Middle East’s second-most valuable
🇰🇼
2021: - is instead focussing on being the strongest brand in
its category. The ADNOC brand continues to be the
4 strongest Oil & Gas brand in the region.
🇦🇪
2021: - to see its BSI score rise by +2.0 points, as a
result of its stellar reputation and trust amongst
5 international investors and stakeholders.
2022: $1,420m +2% KPC is the 3rd most valuable Oil & Gas brand in the
🇶🇦
2021: $1,395m region with a brand rating of A+. KPC Group’s brand
architecture is hybrid in nature while its peers in the
6 region have moved to a branded house approach to
build a strong global brand to appeal to their unique set
2022: $1,259m NEW of stakeholders as key enablers of the global transition
🇰🇼
2021: -
to renewable energy in the medium to long term while
delivering optimal value to their shareholders.
7 The other KPC owned brands that feature in the
2022: $718m NEW analysis are; KOC (4th), KNPC (7th), KUFPEC (10th), Q8,
🇸🇦
2021: -
KGOC, KPPC, Kafco, PIC, KOTC, KARO. As part of
KPC’s long standing strategy to exploit the most value
8 for its hydrocarbon resources it is building the largest
refinery in the Middle East (Al Zour refinery) to be
2022: $568m 0% managed by KIPIC and has built a leading European
🇶🇦
2021: $568m
petroleum refining and marketing brand in Europe, Q8.
🇰🇼
2021: $381m
from Qatar Petroleum to reflect the brand’s evolved
10
identity as part of the global energy transition.
Qatargas is the world’s largest supplier of Liquefied
Natural Gas (LNG), with an annual production
2022: $243m NEW
2021: - capacity of 77 million tonnes a year.
🇶🇦
The top 10 most valuable banking brands in the Middle
Top 10 Most Valuable Banking Brands
East have an aggregate brand value of $28,981m. This
1
represents an increase of 9% on value of the previous top
10 in 2021 which had an aggregate value of $26,625m.
2022: $7,056m +16%
🇸🇦
There are two broad reasons of the increase in aggregate 2021: $6,107m
value. Firstly, the banking industry in the region (and
2
indeed globally) has benefitted from the widespread
economic recovery post the peak of COVID-19, with the
likes of QNB, Al-Rajhi, Dubai Islamic Bank and Riyad Bank 2022: $4,279m +24%
🇦🇪
all posting double digit growth in Brand Value vs the 2021 2021: $3,449m
figures. The second reason for the increase in aggregate
value is the inclusion of Saudi National Bank for the first
time because of the merger and subsequent rebrand of
National Commercial Bank and Samba Financial Group.
3
2022: $3,585m -4%
🇦🇪
2021: $3,730m
4
2022: $3,312m -9%
🇸🇦
2021: $3,621m
5
2022: $3,172m NEW
🇦🇪
2021: -
6
2022: $2,347m +9%
🇦🇪
2021: $2,148m
7
2022: $1,834m +15%
🇸🇦
2021: $1,598m
8
2022: $1,236m +25%
🇰🇼
2021: $992m
9
2022: $1,224m
© Brand Finance Plc 2022
-12%
🇰🇼
2021: $1,387m
10
2022: $936m +3%
2021: $910m
The new brand SNB joins the ranking as the 5th most valuable banking brand in the region, observing a
valuable banking brand in the Middle East with a value healthy brand value growth of 16% to reach US$7.1
of US$3.2 billion. The inclusion of SNB comes at the billion and cementing its 5th rank in the region overall.
expense of Abu Dhabi Islamic Bank, who falls outside Despite the challenges posed by the pandemic,
of the top 10 Most Valuable banks in the region with a QNB continued to provide a high level of service for
brand value of $816m. its customers alongside investing heavily into the
development of the brand’s digital offering. This focus
Brand Strength among the group of banks has has allowed QNB to continue delivering successful
increased by an average of 3.5 points out of 100, as campaigns, products, and services and build a strong
measured by the Brand Strength Index. To an extent the portfolio which will prime the brand for future growth
increase in Brand Strength reflects the ongoing trend opportunities and international exposure.
of improved consumer perceptions among banking
brands globally. ADCB had a particularly impressive 11.9 Al Rajhi continues to be strongest banking brand in
point increase in Brand Strength, which is largely due the region followed closely by QNB. It is also the clear
to improved scores in the Brand Finance Global Brand leader amongst Islamic banks in the region.
Equity Monitor. For example, ADCB improved brand
reputation from 7.1 to 7.7 year-on-year (out of 10), and Emirates NBD and FAB’s brand value continues to
increased brand consideration from 74% to 83%. stagnate for another year and its very likely that the
recently rebranded 5th placed SNB will overtake both
The largest financial institution in the Middle East and next year as it continues to invest heavily to build
Africa, QNB has consolidated its position as the most brand strength.
🇸🇦
Top 10 Most Valuable Telecoms Brands Telecoms in the region has been brand driven especially
so in the retail/consumer space. More recently, brand in the
🇦🇪
2021: $9,150m Brands in the region are also repositioning beyond the
core telecoms business to move up the value chain. stc
2 rebranded last year and has spun out stc solutions while
stc pay has recently been granted a full banking license.
2022: $10,101m +18% Etisalat Group has recently restructured and rebranded to
🇶🇦
2021: $8,533m e& group allowing the Etisalat brand to focus on Telecoms
while freeing up resources for the other divisions to grow.
🇰🇼
2021: $3,222m Middle East and Africa. The Saudi-based brand grew its
brand based on particularly strong growth in the business
4 and enterprise sector and is primed for further growth as it
expands to new jurisdictions with acquisitions. STC is also
2022: $2,401m +10% expanding into new product sectors with its investment in
🇦🇪
2021: $2,190m data hosting operations.
🇸🇦
2021: $1,840m globally. This has been achieved in the year of Expo 2020
following heavy investment in both brand and service
6 offering, as evidenced by also becoming the fasted mobile
network provider in the world verified by Ookla.
2022: $1,511m +18%
🇴🇲
2021: $1,280m
e&, the recently rebranded Etisalat Group, also operates
a portfolio of brands across North Africa and the Middle
7 East, including the fast growing Moov. When aggregated
together, the value of e&’s portfolio of brands exceeds
2022: $303m -17% US$13 billion this year, making it the most valuable portfolio
🇪🇬
2021: $366m
of telecom brands in the Middle East.
8
2022: $283m NEW
🇮🇶
2021: -
9
2022: $144m
© Brand Finance Plc 2022
-2%
🇧🇭
2021: $147m
10
2022: $125m +4%
2021: $119m
1
2022: $4,985m
🇦🇪
+7%
🇶🇦
2021: $4,669m
2
2022: $2,014m +13%
🇦🇪
2021: $1,790m
3
2022: $625m -7%
🇸🇦
2021: $670m
4
2022: $572m +13%
🇦🇪
2021: $506m
© Brand Finance Plc 2022
5
2022: $141m +7%
2021: $132m
🇸🇦
Top 5 Most Valuable Chemicals Brands
1
2022: $4,670m +16%
🇸🇦
2021: $4,017m
2
2022: $713m +25%
🇶🇦
2021: $571m
3
2022: $672m NEW
🇶🇦
2021: -
4
2022: $211m NEW
🇸🇦
© Brand Finance Plc 2022
2021: -
🇸🇦
Top 10 Most Valuable Food Brands Almarai is the most valuable and strongest food
brand in the Middle East, with a brand value of US$2.7
🇸🇦
2021: $2,203m Reputation in Oman, UAE and Saudi Arabia are higher
than those achieved by any other Middle Eastern food
🇸🇦
2021: $315m Almarai portfolio of brands has increased in value by
25%, from US$2.9 billion to US$4.6 billion. Given the
🇸🇦
2021: $251m most valuable Food brands globally, which grew at
just 16% in the past year.
4 One brand of note in this portfolio is Alyoum, which is
2022: $268m +23% the fastest-growing food brand in the Brand Finance
🇸🇦
2021: $218m Middle East 150 2022, with its brand value growing
32% US$415 million. Poultry retailer Alyoum was one
5 of very few brands to sustain growth in both 2021
and 2022, demonstrating the resilience of staple food
2022: $266m -2% products, with many food items perceived as luxury
🇸🇦
2021: $271m suffering during the past two years dominated by
recessions and lockdowns.
6 Across the food industry, sales suffered in 2020 but we
2022: $180m NEW observed these picking up in 2021. Sales of food and
🇸🇦
2021: -
drink for home consumption in Middle East & Africa
increased just 1.9% in 2020 but this grew to 15.8% in
7 2021. This is reflected in the brand value of the top 10
Middle Eastern food brands, which saw cumulative
2022: $174m -12% growth of 18% in this year’s ranking, having declined
🇸🇦
2021: $199m
by 5% last year.
8
2022: $149m -2%
🇸🇦
2021: $152m
9
2022: $122m
© Brand Finance Plc 2022
+19%
🇸🇦
2021: $103m
10
2022: $120m -7%
2021: $128m
🇸🇦
Top 10 Most Valuable Insurance Brands Bupa Arabia remains the most valuable and strongest
insurance brand in both Saudi Arabia and the entire
🇶🇦
2021: $618m AA+ brand strength rating.
🇸🇦
2021: $535m customers, with strong results in measures
pertaining to both customer service and
🇶🇦
2021: $429m momentum of the brand, 60% of customers also
believed it is ‘on the way up’ revealing they are
4 expecting even more from Bupa Arabia in the future.
2022: $193m -8% Although smaller than BUPA Arabia in terms of brand
🇦🇪
2021: $209m value, Tawuniya was the fastest-growing Saudi
insurance brand this year with16% increase in brand
5 value to US$496 million. The Saudi insurer also
managed to improve its brand strength rating from
2022: $113m +49% AA- to AA following a 4.0-point increase in its BSI
🇦🇪
2021: $76m score to 71.6. The jump sees it join other reputable
Saudi brands such as Aramco, Riyad Bank and SNB.
6 Brand Finance's Global Brand Equity Monitor (GBEM)
revealed the brand improved customer consideration,
2022: $111m +20% overall reputation and various other perceptions around
🇦🇪
2021: $93m
innovation and customer service over the 12-month
period. Higher business forecasts also shows that the
7 financial community expect an increasingly positive
outlook for the brand over the next three years.
2022: $105m +32%
🇰🇼
2021: $79m
8
2022: $75m +6%
🇴🇲
2021: $71m
9
2022: $70m
© Brand Finance Plc 2022
-8%
🇦🇪
2021: $77m
10
2022: $34m -9%
2021: $37m
🇸🇦
Top 10 Most Valuable Retail Brands The retail sector in Middle East saw an overall growth
of 64% in brand value this year, from US$2.4 billion
🇸🇦
2021: $605m fastest growth in brand value in the sector with 40%
increases. Both these brands experienced numerous
🇸🇦
2021: $531m
Despite the inability to carry out promotional
🇸🇦
2021: $471m and social media platforms, which led to an increase
in the promotion metric which strengthened its brand
4 investment pillar. They also expanded their operations
in 2021 internationally through their home improvement
2022: $537m NEW division, Danube Homes, by opening new showrooms
🇸🇦
2021: - in Uzbekistan and Nepal, and are planning to take
Danube Homes to more than 50 countries worldwide.
5 Jarir Bookstore continues to be the most valuable
2022: $385m +36% retail brand in the Brand Finance Middle East 150
🇦🇪
2021: $282m ranking this year with a brand value of US$742
million. The partial reopening of schools, and the
6 release of the new iPhone 13, helped the brand to
maintain its position.
2022: $322m NEW
🇸🇦
2021: -
eXtra operates in the electronics and home
appliances segment and saw a 37% increase in
7 brand value to US$385 million, which was driven
by higher revenues and a stronger BSI score. Many
2022: $245m +39% changes have affected the size of this segment in
🇸🇦
2021: $176m
Saudi Arabia throughout the pandemic, such as
an increase in the sale of screens and large home
8 appliances during lockdown periods and curfews,
an increase in demand for products before the
2022: $127m NEW implementation of the value-added tax (VAT), and
🇸🇦
2021: -
the transformation of remote learning. These have all
9
had a huge positive impact on the brand’s sales.
🇸🇦
2021: $91m
15% drop in brand value due to lower revenues and a
10
drop in its BSI score. The delay in receiving imported
goods, coupled with higher freight and shipping costs
because of the supply chain crisis, has had a negative
2022: $118m -15%
2021: $139m impact for the brand.
1
2022: $499m
🇸🇦
+28%
🇸🇦
2021: $391m
2
2022: $178m NEW
🇸🇦
2021: -
3
2022: $134m NEW
🇸🇦
2021: -
4
2022: $111m +35%
🇸🇦
© Brand Finance Plc 2022
2021: $82m
5
2022: $46m NEW
2021: -
🇦🇪
Top 5 Most Valuable Logistics Brands
1
2022: $1,529m +38%
🇦🇪
2021: $1,109m
2
2022: $440m NEW
🇦🇪
2021: -
3
2022: $258m +18%
🇸🇦
2021: $218m
4
2022: $234m -1%
🇰🇼
© Brand Finance Plc 2022
2021: $237m
5
2022: $232m -47%
2021: $435m
1
2022: $503m
🇸🇦
+69%
🇦🇪
2021: $298m
2
2022: $258m NEW
🇧🇭
2021: -
3
2022: $191m NEW
🇦🇪
2021: -
4
2022: $108m NEW
🇶🇦
© Brand Finance Plc 2022
2021: -
5
2022: $92m NEW
2021: -
🇦🇪
Reflecting the global property market recovery in the past Top 5 Most Valuable Real Estate Brands
year, the total brand value of Middle Eastern real estate brands
has grown by 28% this year, a US$676 million increase year
on year. The growth marks a stark contrast to previous years 1
- between 2020 and 2021 the five Middle Eastern real estate 2022: $2,070m +33%
🇦🇪
brands saw a collective brand value loss of US$321 million. 2021: $1,552m
🇸🇦
billion. Emaar Properties achieved impressive property sales 2021: $446m
growth in 2021, due to the combined success of domestic
development and international operations. Domestically,
sales of villas and beachfront properties were particularly
3
strong, as buyers are seeking more outdoor space following 2022: $215m +28%
🇦🇪
periods of lockdown. Internationally, the brand is expanding 2021: $167m
its community impact and brand reach via projects such as
the Emaar Square Mall in Turkey, and the Uptown Cairo Mall,
which will be Egypt’s largest shopping centre.
4
2022: $178m +16%
🇶🇦
1
2022: $1,189m
🇸🇦
+32%
🇦🇪
2021: $902m
2
2022: $882m +26%
🇦🇪
2021: $698m
3
2022: $806m +53%
🇸🇦
2021: $526m
4
2022: $149m NEW
🇦🇪
© Brand Finance Plc 2022
2021: -
5
2022: $87m +1%
2021: $86m
1
2022: $103m
🇸🇦
NEW
🇦🇪
2021: -
2
2022: $86m
© Brand Finance Plc 2022
+105%
🇰🇼
2021: $42m
3
2022: $37m NEW
2021: -
🇦🇪 z
Top 20 CEOs in the Middle East
1 78.1
Dr. Sultan Ahmed Al Jaber
🇦🇪 b
ADNOC
2 74.2
Sheikh Ahmed Bin Saeed Al Maktoum
🇦🇪 H
Emirates
3 69.7
Hatem Dowidar
🇦🇪 w
e&
4 68.9
Sultan Ahmed bin Sulayem
🇶🇦 g
DP World
5 68.1
Abdulla Mubarak Al-Khalifa
🇸🇦 H
QNB
6 67.7
Olayan Mohammed Al Wetaid
🇦🇪 z
STC
7 67.5
Saif Humaid Al Falasi
🇸🇦 z
ENOC
8 66.9
Amin Nasser
© Brand Finance Plc 2022
🇦🇪 L
Aramco
9 66.0
HE Saeed Mohammed Al Tayer
🇸🇦 j
DEWA
10 64.3
Yousef Al-Benyan
SABIC
🇶🇦 H
Top 20 CEOs in the Middle East
11 63.4
Aziz Aluthman Fakhroo
🇦🇪 g
Ooredoo
12 63.0
Ala’a Eraiqat
🇸🇦 g
ADCB
13 62.3
Waleed A. Al-Mogbel
🇸🇦 g
Al-Rajhi Bank
14 62.2
Tareq Al Sadhan
🇦🇪 g
Riyad Bank
15 60.8
Hana Al Rostamani
🇦🇪 L
FAB
16 60.7
Jasim Husain Thabet
🇦🇪 g
TAQA
17 59.6
Shayne Nelson
🇦🇪 y
Emirates NBD
18 59.0
Abdulnasser Bin Kalban
🇸🇦 t
© Brand Finance Plc 2022
19 58.7
Tal Nazer
🇶🇦 b
Bupa Arabia
20 58.5
Akbar Al Baker
Qatar Airways
CEO
Tenure
es
pir (Years)
Ins itive Overall Reputation
g pos nge
r on cha
st y
a teg g-
as ra n
H st d lo m
r
an te ion
s
vi
In
ve
st
m
Net en
t
positive Governance
online Score
coverage
Equity
Focuses
erm
on long-t
in a b le value
sus ta
et
Mark wth
G r o
Cap Employee
Approval
ce
2022 Brand an
m
Portfolio value or
rf
Pe
Average Brand s
nd e
r sta tanc
Value Growth de or d
Un imp d an the
e n o r
th f bra on f ion
o tati zat
pu ni
Average BSI re orga
Familiarity
Market Analyst and Journalist Sample market analysts and journalists- two stakeholder
groups who have informed and influential views on
For the 2022 Brand Guardianship Index, Brand Finance chief executives’ reputation. Fieldwork was conducted
commissioned a survey among a panel of over 1,000 in November-December 2021.
Economy
● India 59 ● Germany 45
Business analyst/
● Market analyst
555
2 0 US$12.8bn +19%
12 2 79.1 +2.0
Against the backdrop of COP 26, what are the other key technologies and
innovations of the future? What is ADNOC doing in this space?
As I mentioned, we are always looking for innovative ways to reduce our carbon
footprint, and as of January 1st 2022, in what is a first for our industry, we transferred
100% of ADNOC’s grid power to zero carbon energy sources, by plugging into
nuclear and solar energy. In addition, we are proactively moving into the clean
energy supply chain space, taking advantage of the massive growth potential of this
sector. Globally, at least 3 trillion dollars will be spent on renewable energy over this
decade, as countries enact plans against net zero commitments. ADNOC recently
co-invested alongside a consortium of Abu Dhabi’s energy giants to transform
Masdar into the region’s pre-eminent renewable energy powerhouse. The new
Masdar has almost doubled its capacity overnight to 23 GW and our ambition is to
expand its portfolio to at least 100 GW. And in addition to wind and solar, ADNOC
has taken significant steps in building the foundations of the global hydrogen
market, using the advantages of our existing gas infrastructure. We have already
completed demonstration shipments to Japan and South Korea, using ammonia
as a carrier fuel, and, as the global hydrogen market develops, ADNOC, Abu Dhabi
and the UAE will become a significant hub for hydrogen production and supply. In
short, ADNOC will remain at the forefront of energy solutions throughout the energy
transition, working across the entire diversified energy landscape.
22 2 $1.5bn +38%
13 1 78.6 +1.0
Last year, DP World started its process of “Brand Transformation”, updating its
brand identity and rationalising some of its brand architecture. How important
do you think this process is for the development of the brand and its brand
value?
We are on a journey of global transformation towards our aspired future as a provider
of data –driven logistics solutions across the end-to-end cargo owner supply chain. The
profile of our business is changing rapidly under the impetus of game-changing digital
innovations and significant acquisitions alongside continuing infrastructure development
in our core ports and terminal business.
That’s why we have developed and agreed a succinct and compelling statement of DP
World’s brand purpose. We aim to make the world flow and change what’s possible for
everyone through fast, sustainable movement of products through a single platform for
trade. Explaining what the brand consistently stands for, why we exist, reflecting ways
which are relevant today and in the future, and uniting the entire global organisation
behind a common rallying cry will add to awareness, understanding and value of our
brand over time.
Our objective is to build DP World as a global brand and condition the market for its
evolution. We will enable direct engagement with high priority stakeholders and cement
customer relationships giving our brand greater recognition and stand out awareness.
4 0 US$10.1bn +18%
1 0 89.2 +1.8
First and foremost, this outcome is a result of a long journey and relentless
effort by Etisalat team over years to build the brand through consistency and
world class customer experience. Our operations have led the way to achieve
digital transformation and stood out in meaningful ways by exemplifying
resilience, continuity, and digital connectivity. Etisalat Group has undertaken
Hatem Dowidar numerous impactful brand initiatives to ensure togetherness and connectivity
Group CEO, as we continue to drive the digital future. The profound relevance and Etisalat’s
growing role in today’s world contributed to ranking Etisalat as the world’s
e&
strongest telecoms brand and helped us retain the title of the strongest brand
in MEA region across all sectors for 2nd year in a row. Our keen focus on
sustainability initiatives, demonstrating the ethos of “Together Matters” through
our actions, community interactions and sponsorship of popular sports,
like Manchester City FC, have contributed towards this success. This win is
underpinned by the UAE leadership’s support, vision and encouragement, which
have helped Etisalat achieve this significant milestone despite the headwinds
posed by today’s market dynamics.
Etisalat is a key partner of Expo 2020 this year. How are you taking
advantage of this opportunity to showcase the brand to the world?
Expo 2020 is probably the most important event of cultural exchange and a catalyst
for millions of people around the world, bringing national and international exposure
to numerous innovations. This unique celebration allowed people from around the
globe to witness history in the making.
The largest world expo is connected to the fastest, smartest, and most connected
places on earth. Etisalat has enabled this connectivity. We did that through a
seamless, cutting edge, immersive digital experience with a state-of-the-art network
that is highly resilient built exclusively on-premise to serve the requirements of
Expo 2020; all the participating pavilions, and visitors.
As the official telecom and digital services partner, Expo through our digital marketplace platform and drive
2020 was an amazing opportunity for us to make a diversification of our business.
difference, and for our brand to shine and demonstrate our
capabilities as a telco and digital player, enhancing visitors' As part of e&'s Group’s transformation journey and the
digital experience with technologies such as AR/VR. success of the business unit Etisalat Digital, it has also
now carved out ‘e& Enterprise Digital’ with the vision
This is the first world expo to witness the 5G revolution to become the regional digital champion. This is a
and a significant breakthrough in our 5G journey continuation of its ongoing transformation journey and
providing the most advanced digital and telecoms delivery of its next phase of growth and expansion.
services with a unique and memorable experience for
e& Enterprise Digital is an extended arm of Etisalat
millions of visitors.
Group that brings agility into the business as well as
drive digital transformation in the region with a robust
Here are some representative facts for our Expo impact:
agenda to grow as a regional leader in the Internet of
+ 700km of the latest fiber optic technology (4x the things, cloud, security, edge computing, and Artificial
distance between Dubai and Abu Dhabi) Intelligence (AI). This can be achieved by capitalising
on opportunities such as megaprojects, smart city and
+ Over 8,000 wifi access points and over 8,500 mobile
Industry 4.0 projects across multiple verticals, including
access points deployed
health, education, logistics, and oil and gas.
+ Host and manager of Expo 2020’s multi-cloud
environment to enhance operational capabilities at
Expo, from ticketing to workplace and general Etisalat is crowned as the world’s
monitoring. strongest telecoms brand,
+ Smart solutions to enhance the visitor experience,
including powering the visitor website and portals
becoming the first-ever telecoms
and the mobile application. brand from MEA to achieve this
+ Over 100 expert technicians on site available to title amongst the Global 500
collaborate with expo teams to deliver the UAE’s
promise to host the best Expo in history brands. This achievement is a
Now you have had a chance to settle in as Group
result of continuous efforts and
CEO, what can we expect in regards to your plans investments in accelerating its
to continue the growth of e& and it’s broader
portfolio of brands?
value by engaging with customer
e& is at the cusp of transforming from a traditional telco segments across markets and
player to a technology conglomerate. We believe that
our major sustainable drivers of growth continue to be launching many successful global
our international portfolio and the digital space. There
are considerable future growth opportunities in the
branding initiatives. The visionary
cloud, IoT and cyber security space that will fuel digital leadership of Hatem Dowidar,
growth. In order to fuel this growth, Etisalat continues
to develop unique competencies both organically as
Group CEO, has inspired his
well as through selected mergers and acquisitions. As teams to achieve this success
part of this strategy, Etisalat Digital acquired Help AG’s
businesses in the UAE and KSA which is one of the and earned him a place among
leading cyber-security companies in the Middle East
and North Africa (MENA) region.
the elite list of 250 global brand
guardians, among a total of only 6
Similarly e&'s acquisition of elgrocer was to support its
digital ambitions by enriching its services and bringing CEOs from the region listed in the
it closer to the daily lives of the consumers and Brand Guardianship Index.
unlocking synergies that drive a diversified and
integrated product portfolio. This is in line with our David Haigh
strategy to empower consumers, enhance engagement Chairman & CEO, Brand Finance
55 2 $0.5bn +68.7%
76 2 64.6 +4.5
What do you see as key areas of brand growth looking ahead to the
remainder of 2022?
Our business is mine to market, we supply industries ranging from FMCG
to agriculture to aviation. Mining has emerged as the third pillar of Saudi
industry and a key pillar of Vision 2030’s economic diversification plan,
building our recognition and value across Saudi Arabia and the wider Middle
East region.
34 2 $0.7bn +54%
98 2 61.8 +3.1
Digital banks are seeing increasing adoption in the region? How is Mashreq
banks own offering in the space positioned to capture this growth?
Mashreq’s consistent investment into technology perfectly poises us to be the
region’s digital, most progressive, and intuitive bank. Today, customers are actively
looking for simplicity, yet customisable products. The expectation from digital
banks is to integrate offerings, provide interoperable experiences which reduces
customer hassle. Think of it as a lifestyle app that offers numerous experiences on
a single platform. This requires partnerships and integration with fintechs and non-
financial brands. Mashreq has adopted a platform strategy to cut across industries
and embed its services end-to-end across all digital customer journeys. Heavy
investments into blockchain, fintechs, AI and strategic partnerships put us in a
position to not only benefit from growing acceptance of digital banking, but online
shopping and digital consumption of services.
We want our digital offerings to be true game changers. That sets the premise for
all that we do. For instance, our newly launched supply-chain finance platform
is a new value-add solution that will spur mid-market and SME growth, region
wide, enabling us to simultaneously grow as well and there are similar concepts
and products foreach of the business segments that are already well serving our
customer needs.
Going back to your vision, “To be the region’s most progressive Bank, enabling
innovative possibilities for our clients, colleagues and communities”; How has
the brand delivered to this vision over the last few years?
Pursuing opportunities to grow value and deliver superior experiences has
positioned Mashreq to be a force to be reckoned with. Our brand vision is lived
through our people who enjoy an unsurpassed level of experience and expertise,
enabling us to manage risks and to identify and create What do you see as key growth opportunities for
unique opportunities for our customers across retail the brand over the next 5 years?
and corporate segments. The strong relationship In this dynamic environment, banking cannot be
we have in the community is also built on in-depth viewed as a standalone financial function anymore.
knowledge and understanding of needs, concerns, Increased digitalisation has blurred the lines between
and challenges of various segments. This is visible lifestyle and financial requisites. To create brand
in the diversification of our strategy –we have saliency and loyalty, banks need to connect with
collaborated with several fintechs across the world to varied audiences through partnerships in various
upgrade our business systems, having been the first segments, such as sports, entertainment, gaming,
bank in the Middle East to launch a KYC (know your etc., and to be present where the consumers are.
customer) platform underpinned by blockchain and We are focused on enabling two-way communication
thus provide the best experience for our customers. within the communities we operate in, listen with
empathy, and implement changes. Through our
Another example is the transformation of our branch people, we further unify the culture and diversity
network – which boasts of digital-only kiosks, as agenda to ensure that we are positioned as the
well as personalised flagship branches for segments employer of choice in the global markets where we
such as Mashreq Gold and Business Banking. These are operating. To this effect, we will continue to invest
offerings have been awarded numerous accolades in long-term relationships with our partners in the
from recognised industry bodies for improving value future to grow further brand consideration.
for our shareholders.
5 0 US$7.1bn +16%
4 1 83.5 +1.8
7 0 $4.7bn +16%
6 2 81.1 +1.6
As a result, just some of the improvements that we introduced include creating the
biggest Skyteam lounge in the world, in Jeddah - the SAUDIA AlFursan flagship lounge
- a facility which more resembles a five-star hotel. Additionally, the AlFursan lounge
was the first airline lounge in the world to be certified as part of the APEX Health Safety
Standard powered by SimpliFlying. (AlFursan is SAUDIA’s frequent flyer loyalty program).
Khaled Tash Our hubs, such as our new Jeddah terminal, now also feature touchless technologies
and all digital boarding passes.
Chief Marketing Officer,
SAUDIA Group
Through agreements with Panasonic and Inmarsat, we are introducing a state-of-the-art
IFE system with world class connectivity. Additionally, our food and beverage service has
been revamped, and SAUDIA is one very few airlines in the world who have on-board
chefs.
The many new additions that have been introduced, including mobile and web features
furthering the guest overall experience, has resulted in three major accolades. We have
once again, for the second time in five years, been the most improved airline in the
Skytrax ratings, and Apex ranked SAUDIA as a five-star airline, as well as a World Class
airline.
But it is a lot more than just about getting people from A to B. First, it is important
that our passengers feel and sense the essence of Saudi Arabia as soon as they step
onto our aircraft. Hence we talk about ‘naturally generous’ Saudi hospitality. We are
ambassadors for our country, and our aircraft is the first experience of Saudi Arabia that
many passengers will have.
Then we talk about ‘bringing the world to the Kingdom, and the Kingdom to the
world.’ That means introducing new areas of Saudi Arabia to the wider world. Just one
example, is the launch of the first route from Europe (Paris) to the cultural and heritage
destination of AlUla. When the new Red Sea International Airport opens, we of course
intend to run services there too.
And on that, we recognise that the pandemic has accelerated a trend in terms of
tourists looking for sustainable travel experiences. Saudi Arabia aims to be a leader
in sustainable tourism. That means that at SAUDIA we too, have a role to play, and we
are currently working on an ambitious programme of environmental, and sustainability
initiatives.
What do you see as key growth opportunities for Finally, the increase in sustainability is actually an
the brand over the next 5 years? opportunity. With SAUDIA and Saudi Arabia, the
We see several. Firstly, the aim of Saudi Arabia is to attract 100 focus is on sustainable travel, not just sustainable
million visits by the end of the decade. That is a huge increase aviation. While aviation contributes 2-3% of global
in passenger traffic into the Kingdom, and a major opportunity. emissions, the tourism sector contributes 8%. That
As well as our Jeddah and Riyadh hubs, we are opening is why travellers are starting to look at their journey
up completely new routes, such as the heritage and cultural holistically and that is why it is essential that Saudi
centre of AlUla. Arabia becomes a leader in sustainable tourism.
As a result, our country is set to become a major
Then, by drastically changing our onboard and on-the-ground destination for those looking for environmentally
product, we see scope for increasing the amount of East / responsible travel, and as the national flag carrier with
West transit traffic, via Jeddah and Riyadh. For example, our operations to 95 routes across four continents - with
brand-new Jeddah lounge is a destination. Clearly, we face ten new destinations being added this year alone - we
major competition from other regional carriers, but here we will of course be a natural enabler to bring the world to
believe we have created something special and unique. Saudi Arabia.
3 2 US$10.6bn +16%
2 2 85.7 +1.7
Last year, the Solutions IPO for stc was a great milestone for its development
in the ICT space. Can you tell us how this will help consolidate your brand
further and solidify your presence in the local growing ICT market?
The digitisation of the world has accelerated over the last year. stc has matched
that speed with a scale and pace that reflects the company’s vision and strategy to
become a leading digital company of the future. After the success of the solutions
by stc IPO, the company’s market value reached, upon listing, SAR 18.1 billion
(US$4.8 billion). The total size of the offering increased to SAR 3.624 billion (US$966
million), which represents 20% of the company's capital. Based on this offering, stc
group seeks to diversify the Saudi stock market and raise its value. Solutions attracts
a large number of the international and local investors who are interested in the
digital transformation, which represents stc Group’s vision to be the world's leading
digital company. The successful IPO reflected the diversity of the Saudi economy,
the investors’ high confidence and the external funds’ interests in the Kingdom’s
information technology sector and the emerging technologies.
stc has expanded to more than telecom service , tell us more about your
fintech experience with stcPay ?
An excellent example for one of our most successful digitised products is stc Pay,
our new fintech service. stc pay became the first unicorn in the Kingdom of Saudi
Arabia and the first fintech unicorn in the Middle East when Western Union acquired
15 percent stake for US$200 million this past November, creating a valuation of over
$1.2bn. stc Pay is changing consumer behaviour regarding financial control and
making it easier and simper to use. Basically, we are enabling the customers to “simply
take control”. stc Pay enables customers to transfer funds from an app on their mobile
device, also through the Western Union partnership, users can now send money to
over 200 countries. stc Pay has already attracted more than 6 million registered users
in just two years, which is a great example of how our payment platform is evolving.
These kinds of figures will reduce dependence on cash as the economy becomes
increasingly digital. We’re already looking to roll out the service to other countries, with
stc Pay currently discussing with regulators to expand services into new territories.
+ Brand Contribution
Brand The overall uplift in shareholder value
Value that the business derives from owning
the brand rather than operating
[7 Days]
a generic brand.
+ Brand Value
The value of the trade mark
and associated marketing IP within
the branded business.
[7 Days]
Brand Finance helped to craft the
internationally recognised standard on
Brand Valuation – ISO 10668. It defines
brand as a marketing-related intangible
asset including, but not limited to, names,
terms, signs, symbols, logos, and designs,
intended to identify goods, services
or entities, creating distinctive images
and associations in the minds of stakeholders,
thereby generating economic benefits.
Brand Value
Brand value refers to the present value of Brand Strength 2
earnings specifically related to brand reputation. We adjust the rate higher or lower for brands by
Organisations own and control these earnings by analysing Brand Strength. We analyse brand
owning trademark rights. strength by looking at three core pillars: “Inputs”
which are activities supporting the future strength
All brand valuation methodologies are essentially of the brand; “Equity” which are real current
trying to identify this, although the approach and perceptions sourced from our market research and
assumptions differ. As a result published brand other data partners; “Output” which are brand-related
performance measures such as market share.
values can be different.
Each brand is assigned a Brand Strength Index
These differences are similar to the way equity
(BSI) score out of 100, which feeds into the brand
analysts provide business valuations that are different value calculation. Based on the score, each brand
to one another. The only way you find out the “real” is assigned a corresponding Brand Rating up to
value is by looking at what people really pay. AAA+ in a format similar to a credit rating.
To manage the ‘Brand Value Chain’ process effectively we create Quantitative market and financial
and use the “Brand Strength Index” (BSI). This index is essentially Business measures representing the success
a modified Balanced Scorecard split between the three core pillars Performance of the brand in achieving price and
of the ‘Brand Value Chain’: Brand Inputs, Brand Equity and volume premium.
Brand Performance.
2
Data Collection
Brand’s ability to influence purchase depends primarily on people’s perceptions. Therefore, the majority of
the Brand Strength Index is derived from Brand Finance’s proprietary Global Brand Equity Research Monitor
research, a quantitative study of a sample of over 100,000 people from the general public on their perceptions
of over 4,000 brands in over 25 sectors and 37 countries.
However, at Brand Finance we also believe that there are other measures that can be used to fill gaps that survey
research may not capture. These include total investment levels – for example in marketing, R&D, innovation
expenditure, that can a better guide to future performance than surveys. They also include online measures –
such as ratings by review sites and social media engagement that can give a more granular understanding of
marketing effectiveness. Finally they also include real behaviour – for example net additions, customer churn and
market share, to overcome the tendency for surveys to incorporate intended behaviour rather than real.
Over a period of 3 to 4 months each year, we collect all this data across all the brands in our study in order to
accurately measure their comparative strength.
Insurance
Oil & Gas
Restaurants
Retail & E-Commerce
Telecoms
Utilities
Airlines
Brand KPIs and Diagnostics
Luxury Apparel
1. Brand Funnel
Appliances
Awareness
Beers Have heard of your brand
Household Products
3. Quality
Logistics
4. Reputation
Media
5. Loyalty
Pharma
6. Closeness
Real Estate
7. Recommendation (NPS)
Soft Drinks 8. Word of Mouth
Spirits & Wine 9. Brand Imagery
Technology 10. Advertising Awareness
Tyres 11. Brand Momentum
🇨🇦
within and across product and service categories. Great value for Excellent
Benchmarking against brands outside your sector money website/apps
is especially helpful in assessing the real strength
🇮🇹
of brand – not just the ‘best of a bad bunch’ in a 5 5
category where brands are generally weaker.
🇲🇽
1 1
🇬🇧
8 1
AAA+ rating. It has an extremely strong brand funnel,
with near-universal familiarity, and consideration, and
while its reputation score is not best-in-class, it is 6 1
stronger than many of its critics might think.
© Brand Finance Plc 2022
Every strong brand has its own winning formula,
🇮🇳
and our research highlights Amazon’s particular
advantages. Top of that list is the outstanding value
which shoppers believe Amazon delivers. Amazon
ranks on this measure in big markets such as Brazil,
USA, UK, and is #1 among retailers in many more.
Value has always been a big driver of consumer
behaviour, but Amazon also delivers a slick shopping
experience (“excellent website/apps”), and this
powerful combination is irresistible for many
consumers, even those who question Amazon’s 43% Care about the wider
values and broader corporate reputation. community (Rank #1)
🇸🇪
gurus over this issue. The jury is out – our data
suggests that being seen to “care about the wider
community” does correlate somewhat with higher
Consideration levels, and is an asset particularly for
local favourites such as Jio (India) or Bunnings
(Australia). But brands like McDonald's and Nike
(as well as Amazon) are liked and desired despite
somewhat moderate reputations on sustainability
and values.
8% Care about the wider
Who's the coolest cat? community (Rank #86)
92% Consideration Conversion
In categories like apparel, tech and automotive,
sustainability can make you cool, but it’s not the
only way. Porsche wins relatively few plaudits for
sustainability, but its übercoolness is very apparent.
Top-ranked brands for being “Cool” (Among Category Users) © Brand Finance Plc 2022
🇨🇳
1st 2nd 3rd
🇫🇷
🇬🇧
🇺🇸
Brand Finance Middle East 150 2022 brandirectory.com/middle-east 70
Our Services.
Consulting Services.
Make branding decisions using hard data
+ Brand Audits
Brand Research + Primary Research
What gets measured + Syndicated Studies
+ Brand Scorecards
Brand evaluations are essential for + Brand Drivers & Conjoint Analysis
understanding the strength of your + Soft Power
brand against your competitors.
Brand Strength is a key indicator of
future brand value growth whether + Are we building our brands’ strength effectively?
identifying the drivers of value or + How do I track and develop my brand equity?
avoiding the areas of weakness, + How strong are my competitors’ brands?
+ Are there any holes in my existing brand tracker?
measuring your brand is the only
+ What do different stakeholders think of my brand?
way to manage it effectively.
+ Brand Positioning
+ Brand Architecture
+ Franchising & Licensing
Brand Strategy + Brand Transition
Make branding decisions + Marketing Mix Modelling
with your eyes wide open + Sponsorship Strategy
Our approach is integrated, employing tailored solutions for our clients across PR and marketing
activations, to deliver strategic campaigns, helping us to establish and sustain strong client
relationships. We also have a specific focus on geographic branding, including supporting nation
brands and brands with a geographical indication (GI).
The Brand Finance Institute is the educational division of Brand Finance, offering expert training on
brand evaluation, management and strategy.
Our in-house training and workshops, online learning offer and webinars will help you answer key
strategic questions about your brand for different levels of seniority and development needs:
• How can I grow brand value?
• How can I build a business case to show the return on my marketing investment?
• How can I set up my marketing budget using brand research and analytics?
Brand Finance Institute is a member of the Brand Finance plc group of companies
Brand Finance Network.
For further information on our services and valuation experience, please contact your local representative: