9000 Series
9000 Series
9000 Series
Washing Machine
USER
MANUAL
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CONTENTS
1. SAFETY INFORMATION...................................................................................... 3
2. SAFETY INSTRUCTIONS.................................................................................... 4
3. PRODUCT DESCRIPTION...................................................................................6
4. TECHNICAL DATA............................................................................................... 8
5. INSTALLATION.....................................................................................................9
6. ACCESSORIES.................................................................................................. 14
7. BEFORE FIRST USE..........................................................................................15
8. THE WATER SOFTENER (SOFTWATER TECHNOLOGY).............................. 15
9. CONTROL PANEL..............................................................................................18
10. DIAL AND BUTTONS....................................................................................... 20
11. PROGRAMMES................................................................................................23
12. SETTINGS........................................................................................................ 27
13. DAILY USE....................................................................................................... 28
14. HINTS AND TIPS..............................................................................................33
15. CARE AND CLEANING.................................................................................... 34
16. TROUBLESHOOTING...................................................................................... 40
17. CONSUMPTION VALUES................................................................................ 44
Buy Accessories, Consumables and Original spare parts for your appliance:
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1. SAFETY INFORMATION
Before the installation and use of the appliance, carefully
read the supplied instructions. The manufacturer is not
responsible for any injuries or damage that are the result
of incorrect installation or usage. Always keep the
instructions in a safe and accessible location for future
reference.
1.1 Children and vulnerable people safety
• This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning the use of the appliance in a
safe way and understand the hazards involved.
• Children between 3 and 8 years of age and persons
with very extensive and complex disabilities shall be
kept away from the appliance unless continuously
supervised.
• Children of less than 3 years of age should be kept
away from the appliance unless continuously
supervised.
• Do not let children play with the appliance.
• Keep all packaging away from children and dispose of
it appropriately.
• Keep detergents away from children.
• Keep children and pets away from the appliance when
the door is open.
• If the appliance has a child safety device, it should be
activated.
• Children shall not carry out cleaning and user
maintenance of the appliance without supervision.
1.2 General Safety
• Do not change the specification of this appliance.
• This appliance is intended to be used in household
and similar applications such as:
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• Do not install or use a damaged • Do not touch the mains cable or the
appliance. mains plug with wet hands.
• Do not install or use the appliance • Do not pull the mains cable to
where the temperature can be less disconnect the appliance. Always pull
than 0°C or where it is exposed to the the mains plug.
weather. • This appliance is fitted with a 13 A
• The floor area on which the appliance mains plug. If it is necessary to
is to be installed must be flat, stable, change the mains plug fuse, use only
heat resistant and clean. a 13 A ASTA (BS 1362) fuse (UK and
• Make sure that there is air circulation Ireland only).
between the appliance and the floor.
• When the appliance is in its 2.3 Water connection
permanent position, check if it is
levelled correctly with the aid of a • Do not cause damage to the water
spirit level. If it is not, adjust the feet hoses.
accordingly. • Before connection to new pipes, pipes
• Do not install the appliance directly not used for a long time, where repair
above a floor drain. work has been carried out or new
• Do not spray water on the appliance devices fitted (water meters, etc.), let
and do not expose it to excessive the water flow until it is clean and
humidity. clear.
• Do not install the appliance where the • Ensure that there are no visible water
appliance door cannot be fully leaks during and after the first use of
opened. the appliance.
• Do not put a closed container to • Do not use an extension hose if the
collect possible water leakage under inlet hose is too short. Contact the
the appliance. Contact the Authorised Authorised Service Centre for the
Service Centre to ensure which replacement of the inlet hose.
accessories can be used. • When unpacking the appliance, It is
possible to see water flowing from the
2.2 Electrical connection drain hose. This is due to the testing
of the appliance with the use of water
WARNING! in the factory.
Risk of fire and electric • You can extend the drain hose to
shock. maximum 400 cm. Contact the
Authorised Service Centre for the
• The appliance must be earthed. other drain hose and the extension.
• Always use a correctly installed • Make sure that there is access to the
shockproof socket. tap after the installation.
• Make sure that the parameters on the
rating plate are compatible with the 2.4 Use
electrical ratings of the mains power
supply. WARNING!
• Do not use multi-plug adapters and Risk of injury, electric shock,
extension cables. fire, burns or damage to the
• Make sure not to cause damage to appliance.
the mains plug and to the mains
cable. Should the mains cable need to • Follow the safety instructions on the
be replaced, this must be carried out detergent packaging.
by our Authorised Service Centre. • Do not put flammable products or
• Connect the mains plug to the mains items that are wet with flammable
socket only at the end of the products in, near or on the appliance.
installation. Make sure that there is • Do not wash fabrics which are heavily
access to the mains plug after the soiled with oil, grease or other greasy
installation. substances. It can damage rubber
parts of the washing machine.
Prewash such fabrics by hand before
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loading them into the washing has been discontinued: motor and
machine. motor brushes, transmission between
• Do not touch the glass door while a motor and drum, pumps, shock
programme operates. The glass can absorbers and springs, washing drum,
get hot. drum spider and related ball bearings,
• Make sure that all metal objects are heaters and heating elements,
removed from the laundry. including heat pumps, piping and
related equipment including hoses,
2.5 Internal lighting valves, filters and aquastops, printed
circuit boards, electronic displays,
WARNING! pressure switches, thermostats and
Risk of injury. sensors, software and firmware
including reset software, door, door
• Concerning the lamp(s) inside this hinge and seals, other seals, door
product and spare part lamps sold locking assembly, plastic peripherals
separately: These lamps are intended such as detergent dispensers. Please
to withstand extreme physical note that some of these spare parts
conditions in household appliances, are only available to professional
such as temperature, vibration, repairers, and that not all spare parts
humidity, or are intended to signal are relevant for all models.
information about the operational
status of the appliance. They are not 2.7 Disposal
intended to be used in other
applications and are not suitable for WARNING!
household room illumination. Risk of injury or suffocation.
• To replace the internal lighting,
contact the Authorised Service • Disconnect the appliance from the
Centre. mains electrical and water supplies.
• Cut off the mains electrical cable
2.6 Service close to the appliance and dispose of
it.
• To repair the appliance contact the • Remove the door catch to prevent
Authorised Service Centre. Use children or pets from becoming
original spare parts only. trapped in the drum.
• Please note that self-repair or non- • Dispose of the appliance in
professional repair can have safety accordance with local requirements
consequences and might void the for the disposal of Waste Electrical
guarantee. and Electronic Equipment (WEEE).
• The following spare parts will be
available for 10 years after the model
3. PRODUCT DESCRIPTION
3.1 Special features shrinkage and colour fading are
prevented.
Your new washing machine meets all • The water softener function acts
modern requirements for an effective through special resins present in
treatment of laundry with low water, the appliance. To regenerate the
energy and detergent consumption and resins and make them ready to soften
proper care of fabric. the water pour a special salt in the
• The SoftWater Technology acts as
Salt
10
4
5
11 12
6
D 00000000
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4. TECHNICAL DATA
Dimension Width/ Height/ Total depth 59.7 cm /84.7 cm /66.0 cm
5. INSTALLATION
WARNING!
Refer to Safety chapters.
5.1 Unpacking
WARNING!
Remove all the packaging
and the transit bolts before
installing the appliance.
1
x4
A
2
8. Fully clean and dry the bottom of the
appliance. B
CAUTION!
Do not use alcohol, solvents
or chemical products.
9. Make sure to identify the different
sizes and the positions of the sound
barriers. Refer to the illustration: 14. Remove the power supply cable and
the drain hose from the hose holders.
ENGLISH 11
x4
CAUTION!
Make sure that there are no
leaks from the couplings.
Do not use an extension
hose if the inlet hose is too
short. Contact the service
centre for the replacement of
the inlet hose.
5.4 The inlet hose
5.5 Water drainage
1. Connect the water inlet hose to the
back of the appliance. The drain hose should be positioned at a
2. Position it toward left or right height of not less than 60 cm and not
depending on the position of the more than 100 cm from the floor.
water tap. You can extend the drain
hose to maximum 400 cm.
Contact the authorized
service centre for the other
45º drain hose and the
20º extension.
The power supply cable must be easily The manufacturer does not accept any
accessible after installing the appliance. responsibility for damage or injury
through failure to comply with the above
For any electrical work required to install
safety precaution.
this appliance, contact our Authorised
Service Centre.
6. ACCESSORIES
6.1 Available in using the correct stacking kit
manufactured and approved by AEG.
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authorised dealer Verify the compatible
stacking kit by checking the
Read carefully the instructions supplied depth of your appliances.
with the accessory.
The stacking kit can be used only with
Only appropriate
the appliances specified in the leaflet
accessories approved by
provided with the accessory.
AEG ensure the safety
standards of the appliance. If Read carefully the instructions supplied
unapproved parts are used, with the appliance and with the
any claims will be accessory.
invalidated.
WARNING!
Do not put the tumble dryer
6.2 Fixing plate kit under the washing machine.
If you install the appliance on a plinth
that is not an accessory supplied by 6.4 Pedestal with the drawer
AEG, secure the appliance in the fixing
plates.
Read carefully the instructions supplied
with the accessory.
means the water softener is active Once you have entered the menu by
during washing only. pressing Stains/Prewash and the Plus
Steam buttons:
1. Touch the Plus Steam button. The
goes on.
This setting increases
the salt consumption.
2. Touch the Start/Pause button to
confirm your choice and exit the
menu.
How to deactivate the water
4. Touch repeatedly the Stains/Prewash
softener
button until the desired level appears Once you have entered the menu by
(from C01 to C07). pressing Stains/Prewash and the Plus
5. Touch the Start/Pause button to Steam buttons:
confirm your choice and exit the 1. By touching the Plus Steam button
menu. twice, the water softener is excluded
How to set the water softener completely. The indicator and
also during rinse phase go off and the appears in
The factory setting allows to soften the the display.
water during washing phase only. This 2. Touch the Start/Pause button to
setting satisfies most of the use confirm your choice and exit the
condition. However, if the inlet water is menu.
particularly hard (C06 and C07 levels),
we suggest to set the water softener also
during rinsing phase to preserve the
fabric softness.
°f °d °e
(French de‐ (German de‐ (English de‐ mmol/l ppm
grees) grees) grees)
C01 ≤5 ≤3 ≤4 ≤0.5 ≤ 50
Salt
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compartment needs to be refilled with
salt, even if a little salt still remains.
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compartment only.
WARNING!
Do not put anything but salt
Salt
in the compartment . If
any other detergent/additive
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this compartment, please
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refer to 'Eliminating
detergent or other additives
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SALT M
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WARNING!
Do not use fine
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salt!
9. CONTROL PANEL
9.1 Control panel description
1 2 3
Eco 40-60
4
5
13 12 11 10 9 8 7 6
9.2 Display
MIX
Maximum load indicator. The icon flashes during laundry load estima‐
tion (refer to "PROSENSE load detection" paragraph).
Maximum laundry indicator. It flashes when the laundry load exceeds the
maximum declared load of the selected programme.
Salt
Salt refilling indicator. The compartment needs salt refilling: the com‐
partment is empty or the salt is not enough.
Spin and drain phase indicator. It flashes during spin and drain phase.
Quiet indicator.
Pre-wash indicator.
Stain indicator.
11. PROGRAMMES
11.1 Programme Chart
Washing programmes
Programme Programme description
Washing programmes
Steam programme
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Washing programmes
1) During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the drum doesn't
rotate or doesn't rotate properly, but this is normal for this programme.
2) If you set a Steam programme with dried laundry, at the end of the cycle the laundry can be humid.
Line dry the items for about 10 minutes.
3) Steam programme doesn't remove particularly intense odour.
ENGLISH 25
40 °C 1600 rpm
9 kg
Cottons 95 °C - Cold 1600 rpm - 400 rpm
40 °C 1200 rpm
4 kg
Synthetics 60 °C - Cold 1200 rpm - 400 rpm
30 °C 1200 rpm
9 kg
ColourPro 30 °C - Cold 1200 rpm - 400 rpm
30 °C 1200 rpm
2 kg
Delicates 40 °C - Cold 1200 rpm - 400 rpm
40 °C 1200 rpm
2 kg
Wool/Silk 40 °C - Cold 1200 rpm - 400 rpm
- - 1 kg
Steam
30 °C 1600 rpm
5 kg
OKOPower 60 °C - 30 °C 1600 rpm - 400 rpm
30 °C 1200 rpm
3 kg
20 min. - 3 kg 40 °C - 30 °C 1200 rpm - 400 rpm
For the reached temperature in the laundry, the programme duration and other data,
please refer to 'Consumption Values' chapter.
The most efficient programmes in terms of energy consumption are generally those that
perform at lower temperatures and longer duration.
2) Standard programmes for the Energy Label consumption values. According to EU regulation
1061/2010, this programme at 60 °C is the «Standard 60°C cotton programme» and at 30 °C is the
«Standard 40°C cotton programme». They are the most efficient programmes in terms of combined ener‐
gy and water consumption for washing normally soiled cotton laundry.
The water temperature of the washing phase may differ from the temperature declared for
the selected programme.
3) Washing programme.
4) Washing programme and waterproofing phase.
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OKOPower
20 min. - 3 kg
Eco 40-60
Synthetics
ColourPro
Delicates
Outdoor
Cottons
Wool/Silk
Steam
Spin ■ ■ ■ ■ ■ ■ ■ ■ ■
■ ■ ■ ■ ■ ■ ■ ■
■ ■ ■ ■ ■
Stains1) ■ ■ ■
Prewash ■ ■ ■
Extra Rinse ■ ■ ■ ■ ■ ■ ■
Anti-Allergy
■
Time Save 2) ■ ■ ■ ■ ■ ■
Rinse only ■ ■ ■ ■ ■ ■ ■ ■ ■
Spin only ■ ■ ■ ■ ■ ■ ■ ■ ■
Drain only ■ ■ ■ ■ ■ ■ ■ ■ ■
Delay Start ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Plus Steam1) ■ ■ ■
Soft Plus ■ ■ ■ ■ ■ ■
1) This option is not available with temperature lower than 40 °C.
2) If you set the shortest duration, we recommend that you decrease the load size. It is possible to fully
load the appliance, however the washing results can be less satisfactory.
Eco 40-60 ▲ ▲ ▲ -- --
Cottons ▲ ▲ ▲ -- --
Synthetics ▲ ▲ ▲ -- --
ColourPro -- ▲ ▲ -- --
ENGLISH 27
Delicates -- -- -- ▲ ▲
Wool/Silk -- -- -- ▲ ▲
OKOPower ▲ ▲ ▲ -- --
20 min. - 3 kg -- ▲ ▲ -- --
Outdoor -- -- -- ▲ ▲
1) At temperature higher than 60 °C the use of powder detergent is recommended.
12. SETTINGS
12.1 Child Lock 12.2 Acoustic signals
With this option you can prevent that the This appliance is provided with different
children play with the control panel. acoustic signals, that operate when:
• To activate/deactivate this option, • You activate the appliance (special
touch the Stains/Prewash and the short tune).
Extra Rinse buttons simultaneously • You deactivate the appliance (special
until the indicator comes on/goes short tune).
off on the display. • You touch the buttons (click sound).
You can activate this option: • You make a wrong selection (3 short
sounds).
• After you touch the Start/Pause • The programme is completed
button: all the buttons and the (sequence of sounds for about 2
programme dial are deactivated minutes).
(except On/Off button ). • The appliance has a malfunction
• Before you touch the Start/Pause (sequence of short sounds for about 5
button: the appliance cannot start. minutes).
The appliance keeps the selection of this To deactivate/activate the acoustic
option after you switch it off. signals when the programme is
completed, touch the Extra Rinse and
the Anti-Allergy buttons simultaneously
for about 6 seconds.
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display shows .
Max
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Max
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Sa
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Max
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Max
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Periodic cleaning helps to extend the Clean drum Every two months
life of your appliance.
Clean detergent dis‐ Twice a year
After each cycle, keep the door and the penser and salt
detergent dispenser slightly ajar to get air compartment
circulation and dry the humidity inside
the appliance: this will prevent mildew Clean drain pump Twice a year
and odours. filter
If the appliance is not used for a long Clean the inlet hose Twice a year
time: close the water tap and unplug the
and the valve filter
appliance.
ENGLISH 35
The following paragraphs explain how Regularly examine the drum to check for
you should clean each part. limescale.
The regular detergents already contain
15.2 Removing foreign water softening agents, but we
objects recommend to run a cycle with empty
drum and a descaling product
Make sure that pockets are occasionally.
empty and all loose
elements are tied up before Always follow the
running your cycle. Refer to instructions that you find on
'The laundry load' in 'Hints the packaging of the
and tips'. product.
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packaging of the product.
unwanted deposits.
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Rust deposits in the drum may occur due
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to rusting foreign body in the washing or
tap water containing iron.
Clean the drum with special products for
2. Remove the insert for the softener
stainless steel.
and, if inserted, the container for
Always follow the liquid detergent.
instructions that you find on
the packaging of the
product. Max
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chlorine or iron or steel.
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1. Clean the drum with special products
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for stainless steel.
Always follow the
instructions that you find on
the packaging of the
product.
2. Run a short cotton programme at
high temperature with empty drum Max
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Max
▼ 2. Place a suitable bowl below the drain
pump access to collect the water that
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flows out.
3. Open the chute downwards. Always
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When you drain the water with the 3. Clean the valve filter on the back of
emergency drain procedure, you must the appliance with a toothbrush.
activate the drain system again:
a. Put 2 litres of water in the main
wash compartment of the
detergent dispenser.
b. Start the programme to drain the
water.
3
45°
20°
2. Remove the inlet hose from the
appliance by loosening the ring nut.
15.11 Emergency drain
If the appliance cannot drain the water,
carry out the same procedure, described
in 'Cleaning the drain pump' paragraph. If
necessary, clean the pump.
When you drain the water with the
emergency drain procedure, you must
activate the drain system again:
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1. Put 2 litres of water in the main wash 3. Put the two ends of the inlet hose in
compartment of the detergent a container and let the water flow out
dispenser. of the hose.
2. Start the programme to drain the 4. Empty the drain pump. Refer to the
water. emergency drain procedure.
5. When the drain pump is empty,
15.12 Frost precautions install the inlet hose again.
If the appliance is installed in an area WARNING!
where the temperature can reach the Make sure that the
values around 0° C or drop below, temperature is higher than
remove the remaining water from the 0 °C before you use the
inlet hose and the drain pump. appliance again.
The manufacturer is not
1. Disconnect the mains plug from the responsible for damages
mains socket. caused by low temperatures.
2. Close the water tap.
16. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
With some problems, the display shows an alarm code and the
Start/Pause button may flash continuously:
If the appliance is overloaded, remove some items
from the drum and/or keep pressed the door while
touching the Start/Pause button until the indicator
stops flashing (see the picture below).
• Disconnect the appliance and close the water tap. Contact the
The anti-flood device Authorised Service Centre.
is on.
If the display shows other alarm codes, deactivate and activate the
appliance. If the problem continues, contact the Authorised Service
Centre.
In case of different problem with the washing machine check the
table below for possible solutions.
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The appliance fills with • Make sure that the drain hose is in the correct position. The
water and drains im‐ hose may be positioned too low. Refer to "Installation instruc‐
mediately. tion".
• Make sure that the couplings of the water hoses are tight and
there is not water leakages.
There is water on the • Make sure that the water inlet hose and the drain hose have
floor. no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
The programme dura‐ • The ProSense System is able to adjust the programme dura‐
tion increases or de‐ tion according to the type and the laundry load size. Refer to
creases during pro‐ "The ProSense System load detection" in "Daily Use" chapter.
gramme execution.
ENGLISH 43
• Check if the water softener has been set to act also during
Excessive consump‐
rinse phase. Refer to "How to set the water hardness level" in
tion of salt.
"The Water Softener (Soft Water)" chapter.
After the washing cy‐ • Make sure that the flap is in the correct position (UP for pow‐
cle, there are some der detergent - DOWN for liquid detergent).
detergent residues in • Make sure you have used the detergent dispenser according
the dispenser drawer. the indications given in this user manual.
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3. Open the filter flap.
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4. Pull the emergency unlock trigger
downward once. Pull it downward
once again, keep it tensed and, in the
meanwhile, open the appliance door.
Max
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2. Eliminate any trace of detergent or
additive and clean the compartment
thoroughly.
3. Insert the drawer back and pour salt
Salt
in the compartment .
4. Close the drawer.
5. Take out the laundry and then close 5. Run a cotton or synthetic cycle,
the appliance door. without reducing time, to restore the
6. Close the filter flap. water softener function.
17.2 Legend
% Remaining moisture at the end of spinning phase. The higher is the spin speed,
the higher is the noise and the lower is the remaining moisture.
17.3 According to
Commission Regulation Eu
2019/2023
0.30 0.30
The information given in the chart above is compliant with the EU Commission regulation
1015/2010 implementing directive 2009/125/EC .
Cottons
9 1.55 80 3:50 44 55 1600
60°C
ENGLISH 47
Synthetics
4 0.80 50 2:25 35 40 1200
40°C
Wool
2 0.25 65 1:05 30 30 1200
30°C
1) Reference indicator of the spin speed.
2) Suitable for washing heavily soiled textiles.
3) Suitable for washing lightly soiled cottons.
4) It also performs as quick washing cycle for lightly soiled laundry.
*
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157008215-A-292020