New Packages

TMnet Streamyx.
High-speed broadband Internet access
at just RM 60 for 3600 minutes,
Or unlimited access for just RM88 a month.

TMnet Streamyx offers better value than ever with our exciting new packages! TMnet Streamyx brings the
web's rich multimedia content to life, at up to 100 times the speed of an ordinary Internet connection. You
also get a free log-in ID to iChoose, an exciting multimedia suite at www.BlueHyppo.com. Businesses
benefit, too - our new rates offer you price reductions of up to 63%. There's simply no better time to give
your home or office the broadband advantage with TMnet Streamyx.

TMnet Streamyx packages - effective 1st July 2002

E-mail
Package DSL Telephony Monthly Additional IP Address
Download Upload Account
Type Type Services Charges Usage Allocation
Allocation
Home 60 RM60 X
1
(Without 384k 128k for 60
Modem*)
cent/min
hours
Home 88 Dynamic IP 1 E-mail
(Without 384k 128k RM88
Modem*)
Home 111 ADSL 384k 128k
Yes
RM111
(With Modem)
1.0M 384k RM588 1 fixed
Enterprise None
2.0M 384k RM988 IP address
1.0M 384k RM888 5 fixed 3
Corporate
2.0M 384k RM1688 IP addresses E-mails
Enterprise 1.5M 1.5M RM888 1 fixed IP
SDSL None
Corporate 1.5M 1.5M RM1488 5 fixed IP

Notes

 Upon successful installation, customers will be charged RM125, which will appear in the first
monthly bill.
 All TMnet Streamyx customers will enjoy access to iChoose, the broadband entertainment portal
accessible via BlueHyppo.com.
 The 1st bill will include installation and service activation fee of RM125, monthly subscription and
pro-rate of monthly subscription fee.
 For those who subscribe to the Home 60 or Home 88 (without modem) package, the modem could
be purchased via Telekom Sales & Services Sdn. Bhd. (TSSSB). For further details, please contact
the TSSSB Service Center at 03-2283 3888/3533.

As for our existing TMnet Streamyx subscribers, we will be migrating your accounts in stages from 1st July
2002 onwards, according to the following table:

HOME
Package Type Old Pricing New Pricing
Home (without modem) RM88 (60 hours) RM88 (unlimited access)
Home (with modem) RM111 (60 hours) RM111 (unlimited access)
SoHo (with modem) RM199 (120 hours) RM111 (unlimited access)

ENTERPRISE
Package Type Old Pricing New Pricing
Enterprise – 512k RM903 RM588 (upgrade to 1M)
 Enterprise – 1M RM1043 RM588
Enterprise – 2M RM1393 RM988
Enterprise SDSL 1.5M RM1323 RM888

CORPORATE
Package Type Old Pricing New Pricing
Corporate – 512k RM1463 RM888 (upgrade to 1M)
Corporate – 1M RM1673 RM888
Corporate – 2M RM2233 RM1688
Corporate SDSL 1.5M RM2023 RM1488

Note:-

The migration plan will affect existing TMnet Streamyx customers who:

a) Subscribe on 26th April 2001 onwards, prior to the 5th Anniversary promotion
b) Subscribe during the 5th Anniversary promotion
c) Are still waiting for the installation, prior to 1st July 2002
d) Register between 17th June 2002 and 1st July 2002

Wait no longer! Subscribe to TMnet Streamyx and experience high-speed broadband Internet access at
prices you can't resist!

For futher information, please visit www.tm.net.my or call our Customer Care Hotline at 1-800-88-9515.

Selected Kedai Telekom

 Kedai Telekom Setapak,

Ibusawat Telekom Setapak, 44, Perasiaran Kuantan, 53200 Kuala Lumpur
Tel: 03-4024 2566, 03-4021 3996
Fax: 03-4022 9292

 Kedai Telekom Ampang,

42, Jln Memanda 7, Ampang Point, 68000 Ampang, Selangor
Tel: 03-4251 9191, 03-4251 9292
Fax: 03-4251 8282
 Kedai Telekom Shah Alam,
Persiaran Damai, Seksyen 11, 40000 Shah Alam, Selangor
Tel: 03-550 9191
Fax: 03-550 5500
 Kedai Telekom Bukit Mahkamah,
Tkt 1B, Bgn Telekom, Jalan Raja Chulan, 50200 Kuala Lumpr
Tel: 03-2020 9191, 03-2020 6668
Fax: 03-2020 6730
 Kedai Telekom Damansara Utama,
91-93, Jln. SS21/1A, Damansara Utama, 47400 Petaling Jaya, Selangor
Tel: 03-7727 9191, 03-7728 1166
Fax: 03-716 9292

Technology

The technology which supports TMnet Streamyx service is DSL. It stands for Digital Subscriber Line. DSL is
the next generation of internet access technology. A house or business with DSL has a data socket, that
looks like a phone socket. DSL is a direct connection to the internet, always on. The technology basically
enhanced the copper pair to enables data communication at rates up to 2Mb/s.

Types of DSL technology chosen are to support TMnet Streamyx are ADSL, SDSL and GLite DSL.

ADSL stands for Asymmetrical Digital Subscriber Line. It allows you to simultaneously access the net and use
the phone or fax (at the same time). GLite DSL is similar to ADSL but has lesser speed capability than full
rate ADSL.
SDSL stands for Symmetrical Digital Subscriber Line. The different between ADSL and SDSL is SDSL offers
the customer symmetric bandwidth upstream and downstream to a customer (eg. 1.5Mb/s SDSL Streamyx
packages offers the customer 1.5Mb/s downstream speed as well as 1.5Mb/s upstream speed).
Technologically, SDSL do not allow voice/fax (PSTN) over the same copper.

An ADSL system basically consists of two parts i.e. one Central Office (CO) which is located at exchange
building and another one Remote Termination Unit (RTU) at subscriber's premises. Central Office (CO) and
Remote Terminal Unit (RTU) are connected via existing one copper pair telephone line. Diagram below shows
the TMnet Direct (ADSL) set up.

Central Office (CO) of ADSL consists of two type of chassis i.e. first chassis is ADSL unit for modem cards
and control card and second chassis for POTS (Plain Old Telephone Service) splitter. Remote Terminal Unit
(RTU) of ADSL also consists of POTS splitter and ADSL modem.

A significant advantage of ADSL is its ability to separate data traffic from voice communications via one pair
of existing copper wire. The voice communication is split off from the data traffic by POTS splitter hence
allowing uninterrupted telephony services even if the ADSL fails. The diagram above shows the ADSL
whereby the voice communication are split and send to the PSTN (Public Switched Telephone Network) and
the data traffic are sent to the Broadband network.

While in the SDSL network set-up (where it only supports data), there will be no network element of voice
network (PSTN). The customer is connected directly into the Broadband Network.

Requirements

Below are basic requirements for a customer to subscribe to the service:

 The customer must be within 5km from the exchange, which provide the service (TMnet Streamyx).
 The customer must have direct copper connection from his premise to the Telekom Malaysia
exchange where the DSL is available.

Upon any application of the service, Telekom Malaysia will check that both requirements are fulfilled before
the service can be provided to the customer.

The applicant of the TMnet Streamyx must be the owner of the telephone line. If you don't have any copper /
telephone line, you need to apply and install one for you to enjoy the service.

Please refer to or walk-in to our House Of Internet, Kedai Telekom or Primatel to check the above
details. You also can refer to your Account Manager from Telekom Malaysia if you have one.

WHAT EQUIPMENT DO I REQUIRE?

 Telephone line - direct line (for TMnet Streamyx ADSL only)*

 AC Power supply for TMnet Streamyx modem **
 Internal Wiring *
 PC + NIC *
 DSL Modems **
  Splitters **
 Microfilters **
 Hubs, Routers, Server (for Networking purpose)*

* Customer to provide
** Telekom Malaysia will provide

Below is a basic arrangement at a customer premise

a) For TMnet Streamyx - ADSL

* Any configuration involving Hub/Router only applicable for Enterprise & Corporate Package.

Connection at customer's premise is as below:

 Telephone Socket to POTS Splitter - RJ11

 POTS Splitter to Telephone set - RJ11
 POTS Splitter to RTU - RJ11
 RTU to Hub/Customer PC - RJ45

b) For TMnet Streamyx - SDSL

* Any configuration involving Hub/Router only applicable for Enterprise & Corporate Package.

Connection at customer's premise is as below:

 Telephone Socket direct to RTU- RJ11

 RTU to Hub/Customer PC RJ 45

The arrangement is as follows since SDSL do not support voice.

Your PC also requires minimum specification in order to work with DSL system. The minimum requirements
are:
For Windows OS Computers:

 Pentium 100 or equivalent processor

 Windows 95 (Windows 98 is preferred) or Windows XP, Windows NT and above (depends on the
type of modem)
 32 MB RAM
 2.1GB hard disk capacity (20MB of free hard disk space)
 LAN connection card (NIC)
 CD ROM Drive (for loading Home/SOHO Modem Software)

For Mac OS Computers:

 Power PC Macintosh with system 7.6.1 or later

 32 Mb RAM
 10 Mb Hardisk,
 Ethernet port
 Mac OS X version 10.1.2 above only (Note: Lower version are not supported at the moment)

Service Area

The service will be available in selected location as below:

Jalan Raja Chulan

03-201XXXX
03-2021XXX
03-2022XXX
03-2023XXX
03-2024XXX
03-2025XXX
03-2041XXX
03-2042XXX
03-206XXXX
03-230XXXX
03-232XXXX
03-238XXXX