Strategic Proect in Detail
Strategic Proect in Detail
Strategic Proect in Detail
BY
20D/27BA/01190
AUGUST, 2023
i
STRATEGIC PLANNING AND ORGANIZATIONAL PRODUCTIVITY IN
TUYIL PHARMACEUTICAL INDUSTRIES LIMITED, ILORIN.
BY
20D/27BA/01190
UNIVERSITY, MALETE.
BUSINESS ADMINISTRATION
AUGUST, 2023
ii
DECLARATION
It is hereby declared that this project titled ‘strategic planning and the organizational
productivity in Tuyil Pharmaceutical Industries, Ilorin” was undertaken by the researcher
in the Department of Business and Entrepreneurship, Faculty of Management and Social
Sciences. Kwara State University Malete, Nigeria. The research was carried out under the
supervision of Dr. Olanrewaju Kareem.
The project has not been previously submitted for the award of any degree in this or any
other university. Its ideas and reviews are the product of research conducted by me and
where other ideas were used, the authors have been duly acknowledged.
iii
CERTIFICATION
I hereby certify that this project written by Fasasi Hammad Olawale with matric. No.
20D/27BA/01190 has been read and approved as meeting the requirements of the
Social Sciences, Kwara State University Malete, for the award of Bachelor of Science
Supervisor Signature/Date
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DEDICATION
I dedicate this project to almighty Allah
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ACKOWLEDGEMENTS
My utmost appreciation goes to undisputed God Almighty that has made this
possible, despite all odds of Life, here I am today still living by his Grace.
My deepest gratitude goes to my Project supervisor Dr. Olanrewaju kareem . for his
invaluable guide and assistance, and whose intellectual ability formed the basis upon
Special thanks to Dr. Zekeri Abu, the H.O.D, Business and Entrepreneurship,
Kwara State University, Malete. Also, the following amazing individuals have served in
the position of immense help in various ways: Prof. Ofoegu, Dr. Aminu Brimah, Dr. A.O
Mustapha, Dr. Falilat Abdul, Dr. Ismaila Yusuf, Dr. Bello Nurudeen, Late Dr. Damilare
Adebola .E., Dr. Bisayo Otokiti, Mr. Ibrahim Lawal, Mr, Gbenga Philips, Mr. Ibrahim .B.
Hamzah d, Mr. AbdulRafiu AbdulRahman, Mr. Paul Adebola, Mr. Adebayo Wasiu, Mr.
I want to appreciate my amazing parents “Mr and Mrs Fasasi” for their wonderful
support, thank you for being my Hero and Heroine always and for your endless support,
care and prayers that kept me going all these years, and to my lovely family, “Sharafa,
Mustapha, Fawaz and Amidat” for their massive support and assistance. Thank you for
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TABLE OF CONTENT
Catalog
DECLARATION..............................................................................................................iii
CERTIFICATION.........................................................................................................iv
DEDICATION....................................................................................................................v
ACKOWLEDGEMENTS................................................................................................vi
TABLE OF CONTENT...................................................................................................vii
ABSTRACT........................................................................................................................x
CHAPTER ONE.................................................................................................................1
INTRODUCTION..............................................................................................................1
1.1 Background to the Study................................................................................................1
1.2 Statement of the Problem...............................................................................................2
1.3 Research Questions........................................................................................................3
1.4 Research Objectives.......................................................................................................3
1.5 Research Hypotheses.....................................................................................................3
1.6 Scope of the Study.........................................................................................................4
1.7 Significance of the Study...............................................................................................4
1.8 Operationalization..........................................................................................................5
1.9 Outline of Chapters........................................................................................................5
1.10 Definition of Terms......................................................................................................6
CHAPTER TWO...............................................................................................................8
LITERATURE REVIEW..................................................................................................8
2.0 Preamble...............................................................................................8
2.1 Conceptual Review........................................................................................................8
2.1.1 Concept of Strategic Planning.....................................................................................8
2.1.2Strategic Planning in the Private Sector.......................................................................9
2.1.3Concept of Mission Statement...................................................................................10
2.1.4Concept of Strategic Management Process................................................................10
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2.1.5Strategic Management Process..................................................................................12
2.1.5.1 Environmental Scanning........................................................................................12
2.1.5.2 Strategy Formulation..............................................................................................12
2.1.5.3 Strategy Implementation........................................................................................13
2.1.5.4 Strategy Evaluation................................................................................................13
2.1.6 Benefits of Strategic Management............................................................................13
2.1.6.1 Competitive Advantage..........................................................................................14
2.1.6.2 Achieving Goals.....................................................................................................14
2.1.6.3 Sustainable Growth................................................................................................14
2.1.6.4 Cohesive Organization...........................................................................................14
2.1.7 Organizational Productivity......................................................................................15
2.1.8Strategic Planning and Organizational Productivity..................................................16
2.2 Theoretical Review......................................................................................................16
2.2.2 Resource-Based Theories..........................................................................................16
2.2.3 Game-Based Theories...............................................................................................18
2.2.3 Systems Theory.........................................................................................................18
2.3 Empirical Review.........................................................................................................19
Developed Countries..........................................................................................................19
2.4 Gaps in Literature.........................................................................................................33
CHAPTER THREE.........................................................................................................34
METHODOLOGY...........................................................................................................34
3.1 Preamble.....................................................................................................................34
3.2 Research Design.........................................................................................................34
3.3 Research Method.............................................................................................34
3.4 Population of the Study.............................................................................................35
3.5Sample Size Determination...........................................................................................35
3.6Sources of Data Collection............................................................................................36
3.7Method of Data Collection............................................................................................36
3.8 Method of Data Analysis.............................................................................................36
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3.9 Validity of Research Instrument................................................................................37
3.10 Reliability of Research Instruments.........................................................................37
3.11 Ethical Consideration...............................................................................................37
CHAPTER FOUR............................................................................................................38
DATA PRESENTATION, ANALYSIS AND INTERPRETATION OF RESULTS.38
4.1 Preamble.............................................................................................38
4.2Questionnaire’s Response Rat.......................................................................................38
4.3 Presentation of Data.............................................................................................39
4.4 Hypotheses Testing.............................................................................................49
4.4.1 Test for Hypothesis One............................................................................................49
4.4.2Test for Hypothesis Two............................................................................................51
CHAPTER FIVE..............................................................................................................54
SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS.........54
5.1 Preamble.............................................................................................54
5.2 Summary of findings.............................................................................................54
5.3 Conclusion.............................................................................................55
5.4 Recommendations.............................................................................................55
5.5Suggestions for further studies......................................................................................56
References..........................................................................................................................57
APPENDIX I.....................................................................................................................66
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ABSTRACT
x
1
CHAPTER ONE
INTRODUCTION
Strategic Planning (SP) is an imperative art that deals with formulating strategies and
implementing them by several organizations for decades. It is a process that deals with
developing certain strategies that will contribute to achieving the direction of an
organization. Although it is a useful field of interest for many practitioners and
researchers (Abubakar & Hassan, 2017; Arend, Zhao, Song, & Im, 2017) yet, there is still
some debate regarding its usefulness and claims on its importance to particular
environments (Arend et al., 2017). This criticism relates to the perception that SP is rigid
and inflexible and that it is separate from processes, methods, and mechanisms of
implementation (Bryson, Crosby, & Stone, 2015).
However, some scholars portray SP as a flexible tool whose adoption and application
always take account of the organization’s context, hence SP is argued to be beneficial.
Flexibility can be achieved by adapting the characteristics of the strategic planning
process (SPP) to the context of each organization.Some of the features of the SPP include
process comprehensiveness, stakeholder participation, formality and flexibility, use of
strategy tools, and role and structure of planning functions (Jimenez, 2013; Poister,
2010). Although it is a useful field of interest for many practitioners and researchers
(Arend, et al., 2017; Poister, 2010; Spee & Jarzabkowski, 2011) yet, there is still some
debate regarding its usefulness and claims on its importance to particular environments
(Arend et al., 2017).
Generally, strategic planning literature indicates that plans must be designed according to
the needs of individual organizations; the literature on SP in the public sector suggests
that adaptations to the private sector planning model are necessary if strategic planning is
2
According to literature findings, there are limited research works on the nature and extent
of the usage of SP in the public sector of developing countries since major research on SP
is mostly carried out in developed countries of the western world (Elbanna, Child, &
Dayan, 2013; Debarliev &Šuklev, 2018).
Additionally, organizations who have failed to up hold a common shared value which is
presumably inculcated and enshrined in the culture of the organization often times
experience defective organizational performance through deflated operations’ efficiency.
3
In relations to the above stated problems, the following research questions shall be asked;
i. To what extent does vision and mission statement affects the organizational
effectiveness of Tuyil Pharmaceutical Industries, Ilorin?
ii. To what extent does shared value affects the organizational efficiency of Tuyil
Pharmaceutical Industries, Ilorin?
The primary objective of this study is to examine the impact of strategic planning on the
organizational productivity of Tuyil Pharmaceutical Industries, Ilorin. However, the
secondary objectives are to;
In relations to the above sections, the following hypotheses were set to be tested;
Ho1 Vision and mission statement has no significant effect on the organizational
effectiveness of Tuyil Pharmaceutical Industries, Ilorin
Ho2 Shared value has no significant effect on the organizational efficiency of Tuyil
Pharmaceutical Industries, Ilorin
4
The study provides suitable suggestions Tuyil Pharmaceutical Industries, Ilorin on issues
relating to strategic planning and how it affects the organizational productivity.
Additionally, this research work shall be of significance to other organizations in same
sector for useful adoption and implementation. In furtherance, this study shall be useful
to academia and research community in contextualization contemporary issues in
strategic planning and how it affects various distinctive organizations. Importantly, this
study shall help organizations in identifying specific issues surrounding strategic
planning through the employment of vision and mission and shared value and how these
variables and indicators affect the organizational effectiveness and efficiency. Lastly,
this study will be of great importance to research students in literature and empirical
analysis so as to enhance their scope of future study.
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1.8 Operationalization
Y= (f) X
Where:
This research work was structured into five chapters. Hence, the chapters are charted
below in order of standard;
Chapter one: This is the first part of the research work and it provides a Background
knowledge to the study, followed by the Statements of the research problem the aim and
Objectives of the research, Research questions, the Hypotheses of the Research
questions, followed by the Significance of the study, Sources of data, Limitation of the
study, Scope of the study, Outline of chapters contain in the study, Operationalization of
variables and Definition of terms. Hence, the next chapter is Chapter two which present
the conceptual frame work, theoretical frame work, Empirical frame work and Gap in
literature concerning the impact of strategic planning on organizational productivity.
6
Lastly, this section expanciate on discusses of data presentation and analysis of the
research work which includes the empirical result and interpretation of result, test of
questionnaires, test of hypothesis and discussion of results which was made available in
chapter four. And chapter five, which is the final chapter of this research work and it
reflected the summary of the work, discusses the findings in the study, give conclusions,
it also outline the researcher’s recommendations based on the findings of the study and
suggests for further study and contribution to knowledge.
Vision and Mission Statement: A statement that defines the aim, objectives, and
corporate goal of an individual or organization while also stating the mode of attainment
is regarded as the vision and mission statement.
Shared Value: This is described as policies and operating practices that enhance the
competitiveness of a company while simultaneously advancing its economic value.
important factor in the firm's organizational effectiveness, this being the ease and degree
of success with which the organization is able to accomplish its aims.
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CHAPTER TWO
LITERATURE REVIEW
2.0 Preamble
This chapter examines previous literature related to the relationship impact of strategic
planning on organizational productivity. It shall review the past studies that help the
researcher to understand and identify the problem being studied more appropriately. This
chapter also explains empirical review i.e. past research on strategic planning on
organizational productivity, theories and gaps in literature.
The literature review focuses on the theory and practice of strategic planning, particularly
as it pertains to public sector organizations. For decades many research findings describe
the benefit of strategic planning, and strategic management for profit-making
organizations. Harvard University developed an SP model in the 1920s for their
organization to use to find a “best fit” between the business mission and its environment.
The military engaged in SP since the era of ancient conquerors and Roman generals, with
more modern military strategies emerging with the American Civil War during the
1860s. Many adaptations have occurred since the wars of conquest, and when Harvard
developed its first model, claiming that organizations need to undergo strategic planning
exercises to remain competitive due to constant environmental changes (Green & Medlin,
2016).
Although the private and public sectors have distinct differences, especially in the view
of generating profit, both sectors share a strong motive which is aiming to attain a high
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level of achievement and deliver their mission successfully. Many scholars agree that a
strategic plan needs to be simple, promising, and neither too ambitious nor too
demanding (Arend et al., 2017; Elbanna et al., 2013; Jimenez, 2013; Šuklev & Debarliev,
2012; Tapinos et al., 2005). It should be planned in such a way that it is flexible to
accommodate unexpected changes and other unforeseen factors that can negatively
influence SP effectiveness. In today’s world, most management teams or managers of an
organization, profit, and non-profit organizations spend considerable time, energy, and
money for formulating and assigning basic strategies of their organizations.
However, the biggest problem is the implementation of the strategies that can elaborate
on the company’s vision but the employees have a different perception of that, this may
have a negative effect on achieving the company’s objective that is derived from the
vision. This means that the management must be prepared to ensure that all the
employees in the organization understand the importance of a strategic plan.
According to (Mintzberg, 1994), the concept of strategic planning in the private sector
took hold in corporate America and Communist Europe in the 1950s and 1960s, having
been deeply entrenched in American business by the late 1960s and early 1970s. He also
emphasizes that strategic planning dates further back in Chinese history, but was most
evident in the 1949 translation of Henry Fayal’s work (Ramakrishna, 2019). (Mintzberg,
1994) summarizes that most of the terms go together according to the literature, and
“strategy formation s a planning process, designed or supported by planners, to plan to
produce plans” (p. 32). “Thus, to quote Steiner (Steiner, 2010), who in turn quoted J.O.
Schwarz (Schwarz, 2009) … a plan… is tangible evidence of the thinking of
management… it results from planning” (Steiner, 2010).
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According to the literature, four components are tied together in the private sector
strategic planning process: objectives, budgets, strategies, and programs. “In particular,
the system offers a whole series of components, the relationships among which have
never been made clear in practice” (Mintzberg, 1994). Therefore, it appears that strategic
planning in the private sector assumes many forms: conventional strategic planning,
strategic planning as a numbers game, and capital budgeting as ad hoc control to
accommodate each organization, which becomes a portfolio of planning techniques.
Mission is a statement which describes the role an organization play in a society and the
particular need(s) they seek to meet. The mission relates the institution to the society and
outlines the reason for its existence, specifying the core business, the scope of activities,
the market they wish to serve and what they seek to accomplish. John and Babel (2015)
defines mission as the “essential purpose of the organization, concerning particularly why
it is in existence, the nature of the business (es) it is in, and the customers it seeks to serve
and satisfy”. Robbins(2016) say that mission is the “purpose or reason for the
organization’s existence”.
outlining its operational objectives and coming up with and implementing the
organization’s strategies. It may also include the formulation and application of deviation
corrective measures where necessary. Strategic management process should not be
confused with strategic planning process, a related but completely different branch of
management (Ivan & Scholes, 2017). This article seeks to answer the question “what is
strategic management process” Before venturing deeper, first let us define strategic
management process. The strategic management process is more than just a set of rules
to follow. It is a philosophical approach to business. Upper management must think
strategically first, then apply that thought to a process. The strategic management
process is best implemented when everyone within the business understands the
strategy. Ramson and Joe (2016), sees strategic management process as a continuous
culture of appraisal that a business adopts to outdo the competitors. Simple as it may
sound, this is a complex process that also covers formulating the organization’s overall
vision for present and future objectives.
Strategic management is a continuous process that appraises the business and industries
in which the organization is involved; appraises its competitors; and fixes goals to meet
all the present and future competitor’s and then reassesses each strategy. The way
different organizations create and realize their management strategies differ. As a result,
there are different models of SMP that the organization can adopt. Olabanji (2010), the
right model depends on various factors including. The strategic management process
means defining the organization’s strategy. It is also defined as the process by which
managers make a choice of a set of strategies for the organization that will enable it to
achieve better performance.
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This step represents the analysis of the internal and external environment of the
organization. Organizations usually use several tools to carry out this analysis, such as
SWOT analysis (Strengths, Weaknesses, Opportunities and Threats), PEST analysis
(Political, Economic, Social and Technological), EPISTEL tool (Environment, Political,
Informatics, Social, Technological, Economic and Legal) and the ARM approach
(Targeted strategies, measuring progress approach and impact). SWOT analysis is one of
the most popular of these tools as it collects data about the internal and external
environment of the organization to be used in strategy formulation. External analysis of
the environment is an important source of data that helps the organization identify
opportunities and threats such as entry of new competitors, technological changes,
enforcing new environmental regulations, and others (Ayanda & Oyinlola, 2014).
The strategic plan passes through three phases: vision, mission and objectives. Vision is
defined as the future path of the organization that determines what the organization wants
to reach and the center it intends to achieve (Rothaermel, 2017). Mission represents the
products and services that the organization intends to provide as well as the markets that
it intends to enter (Rothaermel, 2017). The objectives are the results to be achieved
through outputs that the organization delivers in the form of products or services with
specified features that lead to these results or objectives. Based on the environmental
analysis, the organization will be able to formulate its strategy to ensure that the
objectives are achieved and in line with its vision and mission. This variable will be
measured in the questionnaire by the questions from (1) to (4) in the strategy formulation
section.
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It refers to putting the strategy into practice and to making sub-organizational entities
begin to implement their roles in the strategic plan successfully by building an
organizational structure capable of implementing the plan, allocation of supporting
budgets and programs to implement the strat egy, and developing an information system
and follow-up reports to monitor the progress of the implementation process, as well as
creating an internal regulatory environment that is in line with the success of the strategy
(Babafemi, 2015). This variable will be measured in the questionnaire by the questions
from (1) to (4) in the strategy implementation section.
Kole and Joe (2017), opines that achieving organizational goals takes planning and
patience. Strategic management can help companies reach their goals. Strategic
management ensures the steps necessary to reach a business goal are implemented
company-wide. Strategic management offers many benefits to companies that use it,
including:
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Strategic management helps keep goals achievable by using a clear and dynamic process
for formulating steps and implementation (Pearce & Robinson, 2017).
Strategic management means looking toward the company's future. If managers do this
consistently, they will be more aware of industry trends and challenges. By implementing
strategic planning and thinking, they will be better prepared to face future challenges
(Bakar, Tufail, Yusof, & Virgiyanti, 2010).
15
As presented earlier, strategy is the broad way in which an organization seeks to maintain
or improve its performance. This is relatively enduring and unlikely to change
substantially in the short term (Zajac & Shortell, 2014). A broad range of management
research supports this contention. For example, the literature on population ecology
argues that once an organization is established so its structure and overall approach is set
(Hannan & Freeman, 2013), and a range of evidence indicates that organizations are
relatively inert; once routines are set they are difficult to change (Amburgey, Kelly &
Barnett 2013; Barnett & Freeman 2014). Strategic management is the process and
approach of specifying an organization’s objectives, developing policies and plans to
achieve and attain these objectives, and allocating resources so as to implement the
policies and plans (David, 2015) Organizational performance is described as an
organization’s ability to acquire and utilize its scarce resources and valuables or
expeditiously as possible in the pursuit of its operational goals (Griffin, 2016).
This theory was developed by Birge Wenefeldt (1984). It is a method of analyzing and
identifying a firm’s strategic advantages based on examining its distinct combination of
assets, skills, capabilities and intangibles as an organization. The RBV’s underlying
premise is that a firm differs in fundamental ways because each firm possesses a
“unique” 12 bundle of resources-tangible and intangible assets and organizational
capabilities to make use of those assets. Each firm develops competencies from these
resources, and when developed especially well, these become the source of the firm’s
competitive advantage; (Nyariki, 2013) in the context of this theory, it is evident that the
resources that a firm has will play a big role in the strategic implementation process.
This is because no matter how good the strategies are, without the necessary resources to
17
According to the RBV, a firm's internal capabilities determine the strategic choice it
makes in competing in its external environment. This is in line with the influence that
strategic management practices have on the performance of a firm. Closer within the
context of the construction industry, the RBV is used to identify and explore man-power
expertise and strategic planning systems that can help construction firms manage present
construction projects and grab future business opportunities therefore increasing the
firms’ portfolio. Capabilities, resources and knowledge acquired over time create options
for future business exploration and give a firm leverage over its competitors (Waweru &
Omwenga, 2015). The theory argues that firms should utilize the resources within the
company to gain competitive advantage. The theory emphasizes looking within the
enterprise to achieve sustainable competitive advantages (Orony, 2016).
Hence, it is on this RBV theory developed by Birge Wenefeldt (1984) that this study
shall b hinged as it best describes the numerous resources abound in an organization
where vision and mission statement and shared value are inculcated. This further buttress
the fact the organization’s resources are not limited to just human and materials but also
in the kind of culture and process in which it undertook in taking decisions.
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A game is any situation in which players (participants) make strategic decisions-i.e. they
take into account each other’s actions and responses. Strategic decisions result in payoffs
to the players. Payoffs are outcomes that generate benefits or rewards and these benefits
or rewards could be in the form of profits, prices, utility, dividends (Sunde, 2017).The
theoretical background to such an approach is based on mathematical models of options
and choice coupled with the theory of chance. Despite its avowedly theoretical
perspective, has also played a significant role in deepening our understanding of
competitive interactions (Camerer 1991, Furrer and Thomas 2000, Saloner 1991).
Game theory does of course rely heavily on the principle of rationality, and it may well
be that competitors do not always behave rationally. However, it does provide a way of
thinking through the logic of interactive competitive markets and, in particular, when it
makes sense to compete, on what bases, and when it makes sense to cooperate. Game
theory, when applied to markets, proves everything and nothing at the same time because
models developed for one setting are unlikely to prove robust when applied elsewhere
(Teece, 2017).
Systems theory was originally proposed by Hungarian biologist Ludwig Von Bertalanffy
in 1928 (Kast & Rosenzweig, 1972; Scott, 1981; Olum, 2004). The foundation of
systems theory is that all the components of an organisation are interrelated, and that
changing one variable might affect many others, or if one sub-system fails, the whole
system is put in jeopardy. Organizations are viewed as open systems, continually
interacting with their environment (Grace, 2013). Bertalanffy’s idea behind systems
theory is that nothing can be explained by isolating a component of system. His thought
on scientific reductionism could not accurately explain a whole system because that
19
thought pattern broke everything up into pieces instead of studying things as a whole
(Heil, 2013).
The system components include entities, objects of interest within the system, attributes,
or defining properties of entities, states of the system’s collective descriptive variables at
a given time, activities taking place at a given time, and events that have the potential to
change the state of the system (Kihara, 2013). Systems theory is important in examining
how strategic planning processes and actions influence learning within the organisation
and how this translates to improved internal business processes. These effects are likely
to create value for customer in terms of efficient delivery of services and quality
products. For instance, consensus management and decision making in organizations,
especially small organizations, rely on a systems approach. The strategic planning and
implementation models are based on processes and systems approach. (Amurle, 2013)
Developed Countries
Baki, and Gökçek (2021) conducted a study titled analyzing strategic management during
covid-19 pandemic. The study argued that in this era of strategic management, amidst
ongoing turbulences within the environment, there is need to revisit and re-imagine role
of strategic management in organisations. While we are not questioning the relevance of
strategic management to organisations, there is need to know how firms can possibly
leverage good strategic options to navigate drastic environmental changes we are
experiencing presently. Hence, issues worth addressing possibly include knowing what
resources are crucial for firms to achieve corporate goals, and the managerial frameworks
required to facilitate the process. Given that firms face the same environmental
conditions, it might be appropriate to examine experiences from firms that seem to be
coping relatively well. This paper adopts an appropriate framework towards reviewing
20
the resources and capabilities of Wesfarmers Conglomerate Company, with the aim of
providing useful insights concerning the company’s strategic choices. Implications from
the review to firms in private and public sectors are also discussed. With respect to the
public sector, management should ensure the continuity of public services so as to cater
for impoverished individuals who cannot afford private sector services during this period.
The pandemic has changed the financial and mental state of employees, hence there is
need for public sector managers to adopt relational and people-driven approaches in
managing employees. One way of achieving this, is by arranging regular training facility
for employees.
Also in the work of Timiyo (2020) titled re-imagining strategic management during
covid-19. The study argued that in this era of strategic management, amidst ongoing
turbulences within the environment, there is need to revisit and re-imagine role of
strategic management in organisations. While we are not questioning the relevance of
strategic management to organisations, there is need to know how firms can possibly
leverage good strategic options to navigate drastic environmental changes we are
experiencing presently. Hence, issues worth addressing possibly include knowing what
resources are crucial for firms to achieve corporate goals, and the managerial frameworks
required to facilitate the process. Given that firms face the same environmental
conditions, it might be appropriate to examine experiences from firms that seem to be
coping relatively well. This paper adopts an appropriate framework towards reviewing
the resources and capabilities of Wesfarmers Conglomerate Company, with the aim of
providing useful insights concerning the company’s strategic choices. Implications from
the review to firms in private and public sectors are also discussed. With respect to the
public sector, management should ensure the continuity of public services so as to cater
for impoverished individuals who cannot afford private sector services during this period.
The pandemic has changed the financial and mental state of employees, hence there is
need for public sector managers to adopt relational and people-driven approaches in
21
managing employees. One way of achieving this, is by arranging regular training facility
for employees. Fundamentally, managers should observe health guidelines and protocols,
while developing innovative tools and strategies to address issues as they arise. Private
sector firms, on the other hand, should lead by example. Most importantly, rather than
laying off employees, they should adjust their expenditures to leverage the negative
effects of the pandemic.
In a recent work by Mitra (2021) titled Impact of strategic management, corporate social
responsibility on firm performance in the post mandate period: evidence from India.
Corporate Social Responsibility (CSR) is like a chameleon that changes its colour
according to the context it is in. In the developed economy, it takes the form of
sustainability and/ or philanthropy, whereas, in emerging economies, it speaks the
language of religious, political and/ or mandated CSR. India, in recent times came into
the limelight with its mandated CSR policy that was incorporated into its Companies Act
2013, which became operational from the financial year 2014 - 2015. Mandated CSR is
thus a new area of study that is based on the philosophy that ‘CSR should contribute to
the national agenda in emerging economies,’ under some statutory guidelines as laid
down by the Government. But, business houses, do look for maximising its profit. Profit
can be financial and/ or non-financial. If not money, then at least the effort must be
compensated with reputation, image that helps in brand building! And, to have this as an
objective, their efforts should be strategic! But, does all strategies work? With these
questions and conceptual thinking, this empirical research aims to identify the key
aspects of Strategic Management, CSR and Firm Performance and establish relationship
between them; apart from developing a valid and reliable scale to do so. This is indeed
one of the first researches and documentations done among the large Indian firms in India
immediately in the post mandate period and thus forms a base for understanding the CSR
dynamics in the years to come.
22
Also, in Barrozo (2020) study titled strategic management system for competitive
business performance: A literature review. The strategic management system is essential
to effectively sustain small, medium, and extensive enterprises' profitability and
competitive business performance. A literature review was conducted to generate the
conceptual framework that equates the independent variables and dependent variables to
visualize and confirm the importance of strategic management system components,
financial performance, customer satisfaction, and competitive business performance.
With the review of related literature as the method, this study aims to determine the
essential components of the strategic management system and the predictors for the
private company's competitive business performance in the United Arab Emirates. This
research describes the types of business strategies, methods, and techniques being
recommended and implemented by renowned book authors and researchers based on the
scholarly review.
In the work of Rastislav, and Silvia (2015) titled strategic management of business
performance based on innovations and information support in specific conditions of
Slovakia. The study recognized that business performance management and measurement
is a relatively complex and difficult process, which is currently undergoing significant
changes in terms of both theory and practice. Previously used indicators, methods and
models, largely based on financial indicators and methods of financial management, have
been gradually modified and improved to provide owners and managers with a sufficient
true and fair view of business performance. Despite the efforts for continuous
improvement, it appears that the traditional management of enterprise performance based
primarily on financial management hits its limits and companies around the world are
beginning to promote new non-traditional indicators, methods and models, based
primarily on non-financial, strategic and often qualitative indicators. We recommend that
enterprises apply the selected methods and models of strategic business performance
management in different industries of the Slovak Republic. By applying the selected
strategic methods and models such as BSC, BI, strategic planning and controlling,
innovations and others, a higher performance of companies can be achieved.
Also, Abdel-aziz, and Saed (2017) in their study which was directed to analyze the
impact of strategic management on the Jordanian Pharmaceutical Manufacturing &
organizations' business performance, whose approach of the study, practical data were
collected from 13 companies out of 16 companies, by means of a questionnaire. The
questionnaire was delivered to about 140 managers out of 250; only 95 questionnaires
were completed, out of 95 questionnaires only 90 were suitable for further analysis.
Statistical techniques such as descriptive statistics, t test, ANOVA test, correlation,
simple and multiple regressions were employed. To confirm the suitability of data
collection instrument, a Kolmogorov- Smirnov (K-S) test, Cronbach’s Alpha and factor
analysis were used. The result of the study shows there is a significant implementation of
the balanced scorecard variables among JPM Organizations, the learning and growth
24
In another study by Ruly, Sunaryanto and Heri (2017), which purpose of the study was to
explain (1) the influence of the institutionalization of strategic management and strategic
management accounting system on performance and (2) the effect of the
institutionalization of strategic management of the institutionalization of strategic
management accounting system in manufacturing enterprises in East Java. This is a
quantitative research paradigm with explanation manifold uses manufacturing companies
as research samples. The research instrument to measure company performance was
indicated by the size of financial and non-financial performance while both two
legitimacy tools measurement consists of three dimensions: institutional environment, the
level of institutionalized ion, and the institutionalization impact. The total of population
has been determined as 1088 companies and sample size is 292. Data obtained as many
as 16 manufacturing companies located in East Java were analyzed using Kendal Tau
one-tailed nonparametric analysis. The findings showed that (1) the level of
institutionalization of strategic management and strategic management accounting system
positively affects the performance of the company and (2) the level of strategic
management institutionalization affects the level of strategic management accounting
system institutionalization positively.
Abdiwali and Titus (2018), through their research topic which sought to explore the
effects of Strategy formulation, strategy implementation and strategy control and
evaluation on firm performance of telecommunication in Mogadishu. The target
25
population of this study was top managers, middle managers and normal employee of
some telecommunication companies in Mogadishu. There are more than five
telecommunication companies Mogadishu but our study will focus on three
Telecommunication Companies in Mogadishu. The target population of this study was
62. Therefore, since the study population (N) is 110. Error of tolerance used was 0.05.
Thus, the sample size is 54 respondents. The study collected primary data which was
analyzed using descriptive statistics including frequencies tables, percentages, mean
scores, standard deviation. Data collected from questionnaires will code and keyed into a
computer. Quantitative data will analyze using the Statistical Package for Social Sciences
(SPSS). Descriptive statistics including the means and standard deviations were used to
analyze quantitative data and capture the characteristics of the variables under study.
Regression model was applied to determine the relationship between Strategy
Formulation, Strategy implementation and Strategy control and evaluation as the
independent variables and firm performance of telecommunication companies in
Mogadishu as the dependent variable. Pearson's product moment correlation analysis is
also used and it's a powerful technique for determine the relationship among variables.
Correlation coefficient will be used to analyze the strength of the relations between
variable.
Developing Countries
Abdullahi and Said (2021), in their paper which seeks to examine the effect of strategic
management practices on organizational performance in NGOs Mogadishu- Somalia. The
objective of this study was how strategy formulation effect on organizational
performance. The research design is descriptive. The sampling procedure of this study
was used non-probability purposive sampling or judgmental sampling. The sample size
of this study was 50 and was selected the target population 100.This research was
employed quantitative data collection method whereby data was gathered by the use of
closed ended questionnaires which were self-administered. The data collected was
26
analyzed using the software called Statistical Package for the Social Sciences (SPSS)
version 20 and results was shown in terms of frequency distribution and percentages. A
regression model was applied to determine the relationship between strategy formulation,
strategy implementation and strategy evaluation as the independent variables and
organizational performance of NGOs as the dependent variable. Based on the findings of
this study, the following conclusions were drawn. The results reveal that strategy
formulation, strategy implementation and strategy evaluation have significant and
positive effects on organizational performance in the selected telecom companies in
Mogadishu Somalia. The study recommended that managers of NGOs should apply
strategic management practices so as to increase their performance.
Khan and Khalique (2014) conducted a study on the basis of controversial findings on the
relationship between strategic planning and firm performance and the differing nature of
small and medium enterprises (SMEs) from that of large organizations, for the first time
proposed an empirical study which combines strategic planning with that of intellectual
capital. This is one of the first studies in which any researcher has combined the literature
of strategic planning with that of intellectual capital in any empirical research.
Furthermore, this is the first study in the context of strategic planning from the
perspective of Pakistan. Also, in Malaysia, Sosiawani, et. al. (2015) conducted a study on
strategic planning and firm performance and tested dimensions of strategic planning such
as formality, tools of strategic planning, employee participation, strategic
implementation, time horizon and control. The study found out that strategic planning
will assist business firms to uplift its performance and it concluded that strategic planning
has important contributions in achieving a better organizational performance. Therefore,
the relationship of each dimensions of strategic planning was tested toward performance
28
of the organization and it is hoped that the findings of the study will help the organization
to understand how strategic planning can help to make better decision in the future.
Karabulut and Efendioglu (2010) in their study with 71 returned responses in Turkey
purported that while observing the impact of different components/activities in a strategic
process and their impact on company performance, the only two that were correlated and
statistically significant were “involvement of top management in the process” and
“having a mission statement”. Both of these strategic process components identified and
defined the importance of the process in the organization and had significant impacts on
the profitability of the firms in their study.
Nigeria Perspective
In Abodunde (2020) work titled strategic management and planning and Small and
Medium Enterprises Performance: Evidence from Lagos State, Nigeria. The study
examines the impact of strategic management on the performance of SMEs in Lagos
State, Nigeria. A survey of two hundred and two (202) of Small and Medium Enterprises
(SMEs) that have been in operation for the past ten (10) years were randomly selected
from one thousand nine hundred and sixty-five (1,965) that registered with Ministry of
Commerce and Industry in Lagos State. Data analysis was performed with the aid of an
Ordinary Least Square method of estimation. The findings reveal that commitment to
29
strategic management has a positive impact on SMEs’ performance but not significant,
while the inclusion of members of staff in the strategic management process has a
positive and significant impact on SMEs’ performance. The study concludes that for
SMEs in Nigeria to achieve sustainable competitive advantages in this era of the cut-
throat global competitive environment, the inclusion of all stakeholders in the strategic
management process is prime importance.
In the study of Nyaupane (2020) titled strategic management in small enterprises. The
study was on the extensive direction of the small enterprises and includes especially the
objects of enterprises, plans for reaching these objects, developing policies also
30
allocating resources to implement the plans. This study also aimed at the dynamics of
enterprises strategic have both planned dimensions and emergent as well as execute the
plan. This thesis analyzes the strategic framework for small and newly established
enterprises. Strategic management tools for small enterprises were listed along with an
analysis of market opportunities, resources and execution. Brief ideas of strategic
networking, networking, leadership, business level, generic strategic and
entrepreneurship are presented. This research was planned for distinguishing the key
components executed by SMEs and how they impact the development in SMEs.
Similarly, in Umar, Muhammad, and Hassan (2020) titled strategic planning process and
organizational performance in Nigerian public sector: A review of literature. This paper
aims to review the impact of strategic planning process on organizational performance in
the Nigerian public sector. Strategic planning is reported to enhance organizational
performance, operations, and overall effectiveness when used in the private and public
sectors for decades. Several research findings indicate that large organizations regularly
engage in strategic planning, and the plans developed and implemented had a positive
impact on the organization’s overall performance and effectiveness. Several findings
indicated that strategic planning increases the organization’s financial performance and
longevity, and hence argued that public organizations should adopt the process of
strategic planning. It is, therefore, prudent to determine the overall effectiveness of
strategic planning for an organization. Hence, this paper focuses on the review of theory,
practice, and the impact of strategic planning process on organizational performance
among public sector organizations in Nigeria.
In the study of Olanipekun, Abioro, Akanni, Arulogun and Rabiu (2015), which seeks to
examine the impact of strategic management on competitive advantage and organization
performance in Nigerian bottling company using the resource based theory as its
theoretical basis because the theory explains how competitive advantage and superior
performance of an organization is explained by the distinctiveness of its resources and
31
In the study of Nnamani, Ejim and Ozobu (2017) conducted to investigate the effect of
Strategy formulation on organizational performance: a study of Innoson Manufacturing
Company Ltd Emene, Enugu. The objectives of the study include among others to find
out the extent of the relationship between strategy formulation and organizational
structure and also to examine the effect of strategy formulation on workers behaviours at
(Innoson Manufacturing Company Ltd Emene, Enugu), the researcher adopted survey
research. A total sample size of 100 was obtained from a total population of 185 workers
using the freund and Williams formular. The main instrument was questionnaire. The
study used descriptive statistics to answer the questions posed for it. The study revealed
that a well-conceived and formulated strategy matched with appropriate structure
increases productivity in the organization and secondly, that behavioural and systematic
resistance to strategic changes renders formulation ineffective. Against these background
therefore, the researcher concluded and recommended that (1) Top management should
take more responsibility in reducing uncertainties by improving performance for the
organization through strategy formulation by this, they can gain back their customers
through product line diversification strategy and strategic technological changes, o be in
tune with the Current Consumption patter in the Manufacturing Industry in Nigeria (2)
32
Also, in the study of Agu (2018), which finds out that the present economic hardship has
presented various businesses with high levels of turbulence that only requires the ability
to turn strategies into action? Therefore, the presence of good strategic plans assists in
some ways in making businesses less vulnerable to the erratic business environment.
Although much has been written on business performance of SMEs, this study explored
the extent to which the adoption of strategic management practices among SMEs in
Nigeria has increased their transaction volumes, number of customers, market shares and
consequently their business performances. Data were sourced through the use of
questionnaires from 120 owners of SMEs in Lagos state, Nigeria. These were analyzed
using descriptive statistics and regression analysis. SME’s competitive advantage and
business strategies were found to contribute significantly to increase in their number of
customers and market shares respectively. However, the result indicates that
organizational structure has positive influence on SMEs’ transaction volumes but not
significant.
Alaka et al. (2011) conducted a study in Nigeria with eighty (80) respondents including
heads of departments and executive management staff of selected insurance companies
and revealed that strategic planning has positive impact on insurance companies’
profitability.
Equally, the study of Owolabi and Makinde (2012) in Nigeria conducted on employees of
Babcock University revealed that there is a significant positive correlation between
strategic planning and corporate performance. Their study therefore, concluded that
strategic planning is beneficial to organizations in achieving the set goals and
33
This research work study the impact of strategic planning on organizational productivity
tends to cover the gap of lack of strategic planning on organizational productivity. This
research work will be useful and will also help to bridge the gap between strategic
planning on organizational productivity, since it has been identified that lack of well spelt
out vision and mission statement and shared value adoption leads to the failure of
organizational effectiveness and efficiency.
The gap in this literature is in the methodology adopted as it was based on review of
existing journals. It may appear that people have written little or much on this above
topic, but the fact remain that some aspects of strategic planning on organizational
productivity is yet to covered such length. Usually, most study often generalizes the
impact of strategic planning and how it leads to increased organizational productivity.
34
CHAPTER THREE
METHODOLOGY
3.1 Preamble
This chapter examines methods adopted for this study, on the impact of strategic
planning on organizational productivity. It focuses on research philosophy, research
approach, research methods, research design, sources of data collection, population of the
study, sample frame, sample size determination, sampling techniques and procedure
method of data analysis, validity and reliability of research instrument and ethical
consideration.
In order to achieve the set objectives of this study a plan was drawn up towards collecting
statistical and other relevant data from the field with the use of case study, because it
allows flexible data collection for illuminating a phenomenon within its contested
backdrop (Hentz, 2007). In accordance with the objective of this research study, the
research design used was explanatory as it establishes causal relationship between
variables (Otokiti, 2010). This research shall adopt the quantitative approach and cross-
sectional design in order to obtain the relevant information.
Research method concerns the tactic and plan of action that gives direction to research
effort and enable systematic conduct of the research. The research methods are of several
types comprises of the survey, observation, action-research, experiment, archival, case
study among others. Existing literature show that surveys are commonly used in this area
of research. For instance Farid El Sahn et al., (2013) made use of survey method.
35
Therefore, this study, case study and survey method will be adopted. Case study was
adopted because it gives an in-depth and a better understanding of the unit under study
while survey method was adopted because of it involvement on extensive study of a
particular phenomenon and it enables data to be collected through the administration of
questionnaire which is a major source of primary data for this study (Otokiti, 2010).
Additionally, the research approach has been identified to be inductive and deductive
approaches. However, for the purpose of this research, deductive approach will be
deployed, as deductive is concern with testing and confirming of hypotheses (Trochim,
2006).
Population can be referred to as a full set of case from which a sample is taken from. The
entire study population is limited to the staff of Tuyil Pharmaceutical Industries, Ilorin
which is four hundred and ninety-six (496) as derived from the admin manager of the
company as at 2021..
Ndagi (1999) is of the opinion that sample is the limited number of elements selected
from a population that will be the representative of that population. There are various
opinions by different scholars as to the issue of determination of samples. Hence, the
research was restricted to the employees of Tuyil Pharmaceutical Industries, Ilorin. After
getting the total population of the organization, the Krejcie and Morgan Table formula
was adopted in arriving at the sample size for the study. Hence, the study arrived at a
sample of 217 employees of the case study to be administered with copies of
questionnaire. The study adopts the systematic sample technique as copies of
questionnaire will be distributed to the targeted respondents as arranged in a departmental
format.
36
Specifically, open ended and close questionnaire of data collection was used. The
questionnaire will be divided into two sections (A & B). The open ended and close ended
questionnaire was used in the Section A which contains information about the respondent
bio-data, while close ended questionnaire is the section B which contains strategic
questions relating to the impact of strategic planning on organization productivity.
The result gotten from the research field work was analyzed using frequency distribution
table displaying the percentage of the demographic date and to show the level of
agreement and disagreement to the research statements in the closed ended questionnaire
with the help of Statistical Package for Social Sciences (SPSS) of version 20.
In addition, Regression and Correlation analysis was adopted to test the effect and
relationship of the independent variables (i.e. Strategic planning) on the dependent
variables (i.e. Organization productivity) as asked in the hypotheses stated in previous
section.
37
There are four methods of measuring validity are face validity, content validity, and
criterion validity and construct validity. However, for the purpose of this study the
measure instrument will be subjected to face and content validity, showing whether it test
what it meant to test and the extent to which a test measures a representative of the
sample.
Reliability refers to the extent to which result are consistent over time (Otokiti, 2010). It
simply means that if the second researcher were to conduct the same case study, result
will be the same. Therefore, in order to ensure the reliability of the data collected, the
researcher used test-re-test method by administering the same questionnaire twice to the
same group of people under the same or identical variable and it is also known as
coefficient stability, thus the adoption of Cronbach’s Alpha.
In conducting this research the issue of ethics was highly followed. Confidentiality will
be maintained throughout the research and data obtained for the purpose of this study will
be used only for the purpose of this study. Furthermore, high moral and ethical values
will be ensured; thus ensuring protection of the right of individuals in particular and that
of the organization under study as whole. The enrolment of respondents will be done on a
voluntary basis; thus, this ensures respondents will not be pressurized and their privacy is
not to be intruded upon.
38
CHAPTER FOUR
4.1 Preamble
This chapter addressed the analysis of data gathered for the purpose of the study. Hence,
it was divided into the following sections as; presentation of data, data analysis, test of
hypotheses, interpretation of results and finally discussion of results.
Consequently, the total of 217 copies of questionnaire that was distributed among the
employees of Tuyil Pharmaceutical Industries, Ilorin, 211 questionnaires amounting to
97.3% were correctly filled and returned, 6 of the questionnaire were not returned and not
correctly filled amounting to 3.1%.
Not Returned 6 3. 1%
The table 4.2.1 showed that the responses from the distributed copies of questionnaire
was very encouraging, that is to say out of one two hundred and seventeen (217) copies
of questionnaire administered and distributed to the employees of Tuyil Pharmaceutical
Industries, Ilorin two hundred and eleven (211) copies of questionnaire was correctly
filled and returned to the researcher, this is recorded at approximately ninety-six percent
(97.0%) success rate while the rest with (3%) copies of questionnaire was either not
39
returned to the researcher or not properly filled which rendered it invalid for analysis.
Hence, the copies of questionnaire collected was deductively analyzed and represented in
tables, percentage, and simple linear regression was employed in hypotheses testing.
Table 4.2 above presents the demographic questions of the respondents. Hence, the first
section analyzed the gender of the respondents which states that 128 of the respondents
representing 60.7% were Male and also 83 respondents representing 39.3% were female.
40
This by implication means that there are statistically more male respondents than their
female counterpart.
Furthermore, the distribution above shows that 79 of the respondents representing 37.6%
falls in the age bracket of 19 and 29 years old, 76 of the respondents representing 35.9%
are between 30-39 years. In addition, 39 respondents with 18.5% are between the ages of
40 - 49 years, while 17 of the respondents representing 7.8% are between the ages of 50 –
59 years. This by implication means that employees with the highest Age number are in
the age bracket of 20-29 which constitute 37.6%.
Also, the table states that 120 of the respondents representing 57.0% are single, 81 of the
respondents representing 38.0% are married, while 10 of the respondent representing
5.0% are widow, This implies that most of the respondents to the questionnaire are single
with a percentage 57.0%
Additionally, the table shows that 39 of the respondents representing 18.6% have SSCE
as their highest qualification, 25 of the respondents representing 11.9% have OND/NCE,
147 of the respondents representing 69.5% has B.Sc./HND as their highest qualification.
This means that most of the respondents to the questionnaire are B.Sc./HND holders with
a percentage of 69.5%.
Also, the table indicates that employees who have spent less than 5years with the ban are
88 with 41.7%, while employees with 5-10years stay are 95 with 45.1%, 11-20 years of
stay are 28 with 13.2%, Therefore, employees with the highest length of service are 5 –
10years which is percentage as 45.1%.
In furtherance, the table shows that 122 of the respondents representing 57.9% are
permanent staff, 89 of the respondents representing 42.1% are contract staff in the
organization. Therefore, it can be deduced that the largest population are permanent staff
of the organization with 57.9%.
41
believe that the aims and objective can be achieved through vision and mission statement
of the business, Therefore the largest population agreed to the statement.
Also, the distribution table shows that 91 of the respondents representing 43.0% said they
strongly agreed to the statement that organizations need to have the full knowledge and
ideal of how they operate in meeting the needs of the society, then 120 of the respondent
agreed to the statement that organizations need to have the full knowledge and ideal of
how they operate in meeting the needs of the society. Therefore the largest population
agreed to the statement.
Lastly, the distribution table shows that 120 respondents strongly agreed representing
57.0% while 76 of the respondents representing 36.0% said they agreed and 15
respondents are neutral to the statement that the strategies implement must align with
organizational culture and business progression. Therefore, the largest population
strongly agreed third statement.
43
In addition, the table 4.4 above shows that 86 of the respondents representing 40.9%
said they strongly agreed that the economic stability of a business must be considered
while formulating policies, 115 of the respondents representing 54.5% said they agreed
to the statement that the economic stability of a business must be considered while
formulating policies, 10 of the respondent representing 4.5% disagree to the statement
that the economic stability of a business must be considered while formulating policies.
Therefore, the largest population agreed that the economic stability of a business must
be considered while formulating policies.
In addition, the table above indicates that 80 of the respondents representing 37.8% said
they strongly agreed that the culture and procedures in practice in my firm complement
the economy as well, 131 of the respondents representing 63.2% said they agreed to the
statement that the culture and procedures in practice in my firm complement the
economy as well. Therefore, the largest population agreed to the statement.
Lastly, 86 respondents with 40.9% Strongly agreed to the statement that the internal and
external environmental situations is wise to be used in policies formulation in order to
achieve a shared value, 115 respondents representing 54.5% agreed to the statement,
and 10 respondent represents 4.5% strongly disagreed to the statement, Hence, this
implies that the internal and external environmental situations is wise to be used in
policies formulation in order to achieve a shared value.
45
From the distribution, 85 of the respondents representing 40.5% said they strongly agreed
to the statement that business effectiveness is determined by the nature of its practiced
policies and procedures, 58 of the respondents representing 27.7% said they agreed to the
statement, 34 of the respondents representing 16.1% said they are neutral to the statement
and 33 of the respondents representing 15.7% said they strongly disagree to the
46
statement. Therefore, the largest population strongly agreed and agreed that business
effectiveness is determined by the nature of its practiced policies and procedures.
Also, the distribution table above shows that 88 of the respondents representing 41.7%
said they strongly agreed that organization can be built on a solid rock with good
economic mode of practices, 78 of the respondents representing 37.2% said they agree to
the statement that organization can be built on a solid rock with good economic mode of
practices, 42 of the respondents representing 19.8% said they strongly disagreed to the
statement and 3 of the respondents representing 1.2% said they disagree to the statement.
Therefore, the largest population strongly agrees that organization can be built on a solid
rock with good economic mode of practices.
The table states that 109 of the respondents representing 51.7% said they strongly agreed
to the third statement, 86 of the respondents representing 40.9% said they agreed to the
statement, 16 of the respondents representing 7.4% said they were undecided to the
statement. Therefore, the largest population strongly agreed that the firm is effective with
the nature of their operation.
Finally, the distribution table shows that only 92 respondent responded to the
questionnaire as strongly agreed with 43.4%, 99 of the respondents representing 47.1%
agreed to the statement that meeting the quality demand of goods and services for the
customer result to organizational effectiveness, 20 of the respondents representing 9.5%
said they were undecided to the statement, Therefore the largest population agreed that
meeting the quality demand of goods and services for the customer result to
organizational effectiveness.
47
From the distribution table above 92 of the respondents representing 43.4% said they
strongly agreed that using a clear and dynamic process for formulating steps and
implementation provides goal efficiency, 119 of the respondents representing 57.6% said
48
they Agree to the statement that using a clear and dynamic process for formulating steps
and implementation provides goal efficiency. Therefore, the largest population agreed the
using a clear and dynamic process for formulating steps and implementation provides goal
efficiency.
In addition, the table distribution above shows that 127 of the respondents representing
60.3% said they strongly agreed that management system is efficient with their operation
standard implementation., 57 of the respondents representing 26.9% said they agreed to
the statement that management system is efficient with their operation standard
implementation, 13 of the respondents representing 6.2% said they were undecided to the
statement that management system is efficient with their operation standard
implementation, 12 of the respondents representing 6.6% said they strongly disagreed.
Therefore the largest population strongly agreed that management system is efficient
with their operation standard implementation.
Consequently, the table above illustrates that 112 respondent representing 52.9% strongly
agreed to the question, 94 of the respondents representing 44.6% said they agreed to the
statement that efficiency and business stability is assure by considering the general
economy of the society while setting operation standards, 5 respondents representing
2.5% strongly disagreed to the statement. Therefore the largest population strongly
agreed that efficiency and business stability is assure by considering the general economy
of the society while setting operation standards
Lastly, 109 respondents with 51.7% strongly agreed to the statement that it is good to
evaluate the policies of the firm weather it gives expected result, 79 respondents with
39.5% agreed to the statement, 17 respondents with 7.9% are neutral to the statement,
and 6 respondents strongly disagree to the statement. Hence this implies most
respondents agreed to the statement that it is good to evaluate the policies of the firm
weather it gives expected result.
49
The table above summarized the results of an analysis of variation in the dependent
variable with large value of regression sum of squares (65.073) in comparison to the
residual sum of squares with value of 4.579 (this value indicated that the model does not
50
fail to explain a lot of the variation in the dependent variables. However, the estimated
F-value (1279.091) as given in the table above with significance value of 0.000, which
is less than p-value of 0.05 (p<0.05) which means that the explanatory variable elements
as a whole can jointly influence change in the dependent variable (Organizational
effectiveness).
Table 4.4.1.3 Coefficient
The dependent variable as shown in the table 4.2.6 is VMS. This was used as a yardstick
to examine the relationship between the two constructs (i.e. Vision & mission statement
and organizational effectiveness). The predictors is VMS, as depicted in table 4.2.6, it is
obvious that there is a direct relationship between Vision & mission statement and
organizational effectiveness.
According to the result in the table above ethical VMS t-test coefficient is 35.764 and the
P-value is 0.000 which is less than 0.05 (i.e. P<0.05). This means that these variables are
statistically significant at 5% significant level.
As a result of the outcome, the Null Hypothesis (H O1) is rejected on the basis that the p-
value is less 0.05. Hence the alternative hypothesis is accepted, that vision and mission
statement has significant effect on organizational effectiveness of Tuyil Pharmaceutical
51
The model summary as indicated in table 4.3.1.1 above shows that R Square is 0.93; this
implies that 93% of variation in the dependent variable (organizational efficiency) was
explained by the Independent variable (Shared value) while the remaining 7% is due to
other variables that are not included in the model. This mean that the regression (model
formulated) is useful for making predictions since the value of R2 is close to 1
Table 4.4.2.2 ANOVA
Model Sum of Squares Df Mean Square F Sig.
Regression 410.890 1 410.890 302.148 .000b
1 Residual 470.524 210 1.360
Total 881.414 211
a. Dependent Variable: Organizational efficiency
b. Predicators : Shared value
The table above summarized the results of an analysis of variation in the dependent
variable with large value of regression sum of squares (410.890) in comparison to the
52
residual sum of squares with value of 470.524 (this value indicated that the model does
not fail to explain a lot of the variation in the dependent variables. However, the
estimated F-value (302.148) as given in the table above with significance value of 0.000,
which is less than p-value of 0.05 (p<0.05) which means that the explanatory variable
elements as a whole can jointly influence change in the dependent variable (c).
According to the result in the table above shared value t-test coefficient is 17.382 since
the P-value is 0.000 which is less than 0.05 (i.e.P<0.05). This means that these variables
are statistically significance at 5% significant level. The overall summary of this
regression outcome in relationship to the coefficient of strategic management is that
implementation of shared value practice in an organization will increase organizational
efficiency of which leads to increment on the organizational productivity.
53
Decision Rule: As a result of the outcome, the Null Hypothesis (HO) is rejected on the
basis that the p-value is less 0.05. Hence the alternative hypothesis is accepted, that is
there is relationship between shared value and organizational efficiency of Tuyil
Pharmaceutical Industries, Ilorin. Looking at the study from a holistic approach to these
concepts, some connections and relationships exist between shared value and
organizational efficiency.
54
CHAPTER FIVE
5.1 Preamble
This chapter is the final part of this study and it is divided into summary of findings,
conclusions made in the course of this study, recommendations made to the case study,
sector, regulating body and other interested bodies. In addition, this chapter addresses the
areas in which further studies can be conducted.
This section presents the summary of the study as related to the set hypotheses; hence,
the following are the summary of the findings.
Hypothesis one states that vision and mission statement has no significant effect on the
organizational effectiveness of Tuyil Pharmaceutical Industries, Ilorin. However, the null
hypothesis was rejected and alternate accepted which states that vision and mission
statement has significant effect on the organizational effectiveness of Tuyil
Pharmaceutical Industries, Ilorin. Also, the study revealed that the strategies implement
align with organizational culture and business effectiveness of operation which leads to
business progression is as a result of the adoption. In addition, aims and objective of the
organization is achieved through vision and mission statement of the business. Hence, it
can be stated that vision and mission statement of Tuyil Pharmaceutical Industries, Ilorin
does significantly affect the organizational effectiveness.
Hypothesis two states that shared value have no significant effect on the organizational
efficiency of Tuyil Pharmaceutical Industries, Ilorin. Hence, the null hypothesis was
rejected and alternate accepted which states shared value has significant effect on the
organizational efficiency of Tuyil Pharmaceutical Industries, Ilorin. The study also
55
revealed that culture and procedures in practice in Tuyil Pharmaceutical Industries, Ilorin
complement its economy as well. Also, the adoption of organization operational policies
and procedures in Tuyil Pharmaceutical Industries, Ilorin meet competitive advantages in
the highly competitive market. Hence, it can be stated that shared value has significant
effect on the organizational efficiency of Tuyil Pharmaceutical Industries, Ilorin.
5.3 Conclusion
Vision and mission statement has significant effect on the organizational effectiveness of
Tuyil Pharmaceutical Industries, Ilorin. Also, the study concludes that in formulating
strategies Tuyil Pharmaceutical Industries, Ilorin and other organizations need to have the
full knowledge and ideal of how they operate in meeting the needs of the society.
5.4 Recommendations
In relations to the above findings and conclusion, the study recommends that;
i. Vision and mission statement should be further intensified as finding has shown
how significant it is to Tuyil Pharmaceutical Industries, Ilorin. This will eventually
influence the effectiveness of the firm thereby expediting the organizational
productivity.
ii. Tuyil Pharmaceutical Industries, Ilorin and other business organizations should also
synchronize the internal operations with external situations in order to procure
56
strategic policies that they formulate; with this, the organizational efficiency
towards competitive advantage is assured.
iii. Tuyil Pharmaceutical Industries, Ilorin and other business industries values must be
protected through their management procedures in order to stabilize it economy.
This study suggests that further studies be expressed towards improving this study by
looking at other industry of their choice as this will assist the field of study in getting
more empirical findings. Also, future study may look into this concept in another angles
and perspectives in order to gig out more empirical findings.
57
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APPENDIX I
KREJCIE AND MORGAN SAMPLE SIZE TABLE
N S N S N S
10 10 220 140 1200 291
15 14 230 144 1300 297
20 19 240 148 1400 302
25 24 250 152 1500 306
30 28 260 155 1600 310
35 32 270 159 1700 313
40 36 280 162 1800 317
45 40 290 165 1900 320
50 44 300 169 2000 322
55 48 320 175 2200 327
60 52 340 181 2400 331
65 56 360 186 2600 335
70 59 380 191 2800 338
75 63 400 196 3000 341
80 66 420 201 3500 346
85 70 440 205 4000 351
90 73 460 210 4500 354
95 76 480 214 5000 357
100 80 500 217 6000 361
110 86 550 226 7000 364
120 92 600 234 8000 367
130 97 650 242 9000 368
140 103 700 248 10000 370
150 108 750 254 15000 375
160 113 800 260 20000 377
170 118 850 265 30000 379
180 123 900 269 40000 380
190 127 950 274 50000 381
200 132 1000 278 75000 382
210 136 1100 285 1000000 384
Where:S = Sample Size N = Population.
Source: Krejcie and Morgan (1970).
67
Appendix B
Questionnaire
Dear Respondent,
LETTER OF INTRODUCTION
The bearer, Fasasi Hammad Olawale with matriculation number 20D/27BA/01190 is a
student of the Department of Business and Entrepreneurship, Faculty of Management and
Social Sciences; Kwara State University, Malete. He is currently conducting a research
titled “Impact of Strategic Planning on Organizational Productivity: A Case Study of
Tuyil Pharmaceutical Industries, Ilorin.
It is for this purpose that I humbly solicit for your support in helping her fill this
questionnaire in order to make her carryout this research work successfully. Hence, the
information supplied in this questionnaire shall be treated with utmost confidence as it is
intended for academic purpose only.