Fast Pack IP - Instrument - Manual

PROCEDURE
MANUAL
Table of Contents
FastSteps.............................................................................................................................................................v
FastSteps for Vitamin D .................................................................................................................................. vii
Welcome ............................................................................................................................................................. 1
What the FastPack® IP System Does ......................................................................................................... 1
About This Manual ..................................................................................................................................... 1
Safety Features .................................................................................................................................................. 2

Electrical .................................................................................................................................................... 2
Nemko Mark Label ......................................................................................................................... 2
Other Symbols ........................................................................................................................................... 2
Biomedical Label ............................................................................................................................. 2
Attention Label ............................................................................................................................... 2
CE Mark Label ................................................................................................................................ 2
IVD Label ........................................................................................................................................ 2
Setting Up the FastPack® IP System................................................................................................................. 3

What is Included ....................................................................................................................................... 3
FastPack® IP System Set Up ..................................................................................................................... 3
Unpacking the FastPack IP System .............................................................................................. 3
®
Getting Power to the FastPack IP System .................................................................................... 4

®
Turning ON the System Analyzer ................................................................................................... 4

Set Up Menu.................................................................................................................................... 5
Language Units ............................................................................................................................... 5
Setting Date and Time .................................................................................................................... 6
Setting Analyzer for External Printer Use .......................................................................................7
Connecting the External Printer ..................................................................................................... 8
Calibrating the FastPack® IP System ............................................................................................................... 11

When to Calibrate .................................................................................................................................... 11
What You Need ........................................................................................................................................ 11
Calibration Procedure .............................................................................................................................. 12
FastPack IP Vitamin D Users ONLY! – Sample Pretreatment ................................................... 14
®
A Word about Calibration ................................................................................................................................ 19

Purpose ..................................................................................................................................................... 19
General Procedure ................................................................................................................................... 19
Preparing a FastPack® IP with a Calibrator Sample ..................................................................... 19
Preparing to Calibrate your Analyzer ............................................................................................ 19
Running the Calibrator FastPack® IP ........................................................................................... 19
When is Calibration Required? ................................................................................................................ 19
1.When Attempting to Use New Lots of FastPacks or Calibrators ............................................... 19
2.When it’s Time to Recalibrate .................................................................................................... 19
FastPack IP System Analyzer Calibration Process Tree ....................................................................... 20
®
Control Testing ................................................................................................................................................. 21

When to Control Test ............................................................................................................................... 21
What You Need ........................................................................................................................................ 21
65000159 Rev. 007 (06/15) i

Control Testing Procedure ...................................................................................................................... 22
FastPack IP Vitamin D Users ONLY! – Sample Pretreatment .................................................. 23
®
Sample Dilution - hCG .................................................................................................................................... 29

When to Dilute a Test Sample ................................................................................................................ 29
What You Need ....................................................................................................................................... 29
Diluting a Sample .................................................................................................................................... 30
Setting Dilution Mode .............................................................................................................................. 31
Dilution Mode ................................................................................................................................ 31
Enable Dilution Mode - hCG ................................................................................................................. 31
Disable Dilution Mode - hCG ............................................................................................................... 32
Testing with the FastPack IP System in Dilution Mode ............................................................. 33
®
Testing a Neat Sample in Dilution Mode ............................................................................................. 33

Testing an hCG 1/100 Diluted Sample in Dilution Mode ................................................................... 34
Testing an hCG 1/10000 Diluted Sample in Dilution Mode ............................................................... 35
WHO International Standard ......................................................................................................................... 37

WHO International Unit Mode............................................................................................................... 37
Enable WHO Unit Mode – Total PSA .......................................................................................... 37
Disable WHO Unit Mode – Total PSA ......................................................................................... 38
Sample Collection and Delivery into the FastPack® IP .................................................................................. 39

What You Need ....................................................................................................................................... 39
Sample Collection and Delivery .............................................................................................................. 40
Sample Collection and Delivery into the FastPack® IP (Vitamin D Testing Only)........................................ 43
What You Need ....................................................................................................................................... 43
Sample Collection and Delivery – Vitamin D Only ................................................................................ 44
Running Patient Samples ................................................................................................................................ 47

When to Run a FastPack® IP .................................................................................................................. 47
What You Need ....................................................................................................................................... 47
FastPack® IP System Procedure ............................................................................................................. 48
Cleaning the FastPack® IP System.................................................................................................................. 55

FastPack® IP System Cleaning Procedure .............................................................................................. 55
Troubleshooting ...............................................................................................................................................57
Troubleshooting the FastPack® IP System Analyzer ..............................................................................57
Troubleshooting the FastPack® IP Injection Port and Pipette ............................................................... 61
Analyzer Software Upgrade ............................................................................................................................. 63

What You Need ....................................................................................................................................... 63
Upgrade Procedure ................................................................................................................................. 63
Calibration Reset ............................................................................................................................................. 65

Calibration Reset Procedure ................................................................................................................... 65
ii 65000159 Rev. 007 (06/15)

Other Information ........................................................................................................................................... 67
Upgrading Flash Memory ....................................................................................................................... 67
Downloading Data .................................................................................................................................. 67
FastPack® IP System Product Specifications ......................................................................................... 67
Storage Conditions .................................................................................................................................. 68
Statement of Compliance ........................................................................................................................ 68
Disposal ................................................................................................................................................... 68
Principle of Operation ............................................................................................................................. 68
Limitation of Procedure .......................................................................................................................... 69
Warranty (For U.S. Only) ....................................................................................................................... 69
Support / Services / Supplies ................................................................................................................. 69
Manufactured By:.................................................................................................................................... 70
Notes: ................................................................................................................................................................ 71
65000159 Rev. 007 (06/15) iii

iv 65000159 Rev. 007 (06/15)
FastSteps
65000159 Rev. 007 (06/15) v

vi 65000159 Rev. 007 (06/15)
FastSteps for Vitamin D
65000159 Rev. 007 (06/15) vii

viii 65000159 Rev. 007 (06/15)
Welcome
The FastPack® IP System provides lab-quality immunoassay performance in a design ideal for the
physician’s office or small laboratory. The small system utilizes advanced technology to provide an
immediate result, yet it is very simple to use.
The FastPack® IP System includes the FastPack® IP Analyzer and External Printer. The FastPack® IP
System requires a disposable single-use FastPack® IP for each test. The operator simply loads the sample
into the FastPack® IP, places the FastPack® IP in the Analyzer, and presses the start button. When the test
is complete, the Analyzer displays the result.
The FastPack® IP System is for in vitro diagnostic use only.
This manual contains all of the information needed to operate and care for the FastPack® IP System.
Please read this entire manual before you operating.
For information on the performance of FastPack® IP tests, please refer to the current direction insert
posted on the Qualigen, Inc. website at www.qualigeninc.com.
If you have questions or concerns about the FastPack® IP System, please contact your local distributor or
call Qualigen, Inc. Toll Free: 1-877-770-6127.
What the FastPack® IP System Does

The FastPack® IP System performs immunoassays on serum and plasma samples. Refer to the Principle of
Operation for a detailed description.
Immunoassay tests help physicians diagnose and monitor a range of disease states.
About This Manual

Action Instrument Information Illustration
This column provides

This column represents This column shows what
additional information
your action. the analyzer displays.
about the action.
This is the “Ready Mode”

of the instrument, i.e., the
Press the BLUE button. “Ready”
analyzer is ready to
perform a test.
65000159 Rev. 007 (06/15) 1

Safety Features
Electrical
The FastPack® IP Analyzer must be connected to a properly grounded outlet.
Nemko Mark Label

The application of the Nemko mark denotes that the FastPack® IP System meets
all requirements for electrical safety and is approved for use in the field.
Other Symbols
All symbols discussed on this page can be found on the inside door plate of the FastPack® IP Analyzer.
Biomedical Label
This symbol indicates the area in the analyzer that may contain potentially
infectious human serum or blood products. Healthcare personnel should always
wear disposable gloves when handling blood products. Adhere to state and
federal infection control guidelines. All blood specimens should be handled at the
Biosafety Level 2 as recommended for any potentially infectious material in the
Centers for Disease Control/National Institutes of Health manual, “Biosafety in
Microbiological and Biomedical Laboratories,” 1988.
Attention Label
Attention: Important information that must be read is located both in the
Procedure Manual as well as in the directional inserts for all assays performed on
the FastPack® IP System.
CE Mark Label
This label signifies that the FastPack®
IP System conforms with all applicable health, safety and environmental
protection standards of the European Union.
IVD Label
The FastPack® IP System is an In vitro diagnostic medical device.
2 65000159 Rev. 007 (06/15)

Setting Up the FastPack® IP System
What is Included
1. FastPack® IP Analyzer
2. External Printer ① ②
3. AC Power Cords (2)
4. Desktop Power Supply (2)
5. Procedure Manual
QA Manual (US Only)
QA Log (US Only)
④
③
FastPack® IP System Set Up

Unpacking the FastPack® IP System
Remove all components of Keep shipping boxes and

®
the FastPack IP System internal packaging in case
from their boxes. units have to be returned.
Place analyzer on Analyzer is designed to be

countertop. set on a table top.
65000159 Rev. 007 (06/15) 3

Getting Power to the FastPack® IP System
Plug Desktop Power Supply

into the analyzer.

Plug AC Power Cord into
Desktop Power Supply.

Turning ON the System Analyzer
Plug AC Power Cord into

the wall socket.
Turn analyzer on using Power Supply operates
power button located on with input voltage of 100

back of unit. 240±10% VAC and 50/60
Hz.
Attention: Leave analyzer
on at all times.

“Software vX.X” The analyzer will beep

once and display the
internal software version
for 5 seconds. Analyzer will
now perform a self-‐
diagnostic check and it will
not function until
operating temperature is
reached. It takes 40-‐ 60
minutes to reach operating
temperature. During this
time the display will show
two sets of temperature
Ready
readings. The analyzer will 6/21/15
“Ready” beep twice and display

“ 6/21/15” “Ready” when operating
temperature is reached.
4 65000159 Rev. 007 (06/15)

Set Up Menu
Enter the Set Up Menu for

This mode is not accessible
the analyzer by pressing
when a test is in progress.
the RED button.
Language Units
Scroll to “Languages Units” “Languages

by pressing the RED
button. Units”
Press the BLUE button to

select the “Languages
Units” menu category.
The analyzer allows the

selection from nine
English 1 languages and units:
English 2 English 1
Espanol English 2
Scroll through the Portugues Spanish
language options by
Italiano Portuguese
repeatedly pressing the
Deutsch
RED button. Italian
Francais
Nederlands German
Swedish French

Dutch
Swedish
65000159 Rev. 007 (06/15) 5

FastPack IP System Set Up
Testosterone units will

Select your language by
display as “ng/dL” when
pressing the BLUE button.
English 1 is selected.
Setting Date and Time
Scroll to “Date/Time” by

“Date/Time”
pressing the RED button.

select “Date/Time” menu
category.
The analyzer has an

internal clock that allows it
If date is correct, press the to print the date for each
BLUE button to accept this “mm/dd/yy” test result. To maintain
date. optimum quality control, it
is important this is set
correctly.

6 65000159 Rev. 007 (06/15)

FastPack IP System Set Up
If date is incorrect, press

RED button to change this
date.
Scroll to the correct date “mm/dd/yy

and time digit with the RED
button. hh:mm *M”
If English 2 or a European
language has been chosen,
date is in Day/Month/Year
format and time is in 24
hour format. If English 1 is
or chosen, date is in
Month/Day/Year format
and time is in 12 hour
format.
See Troubleshooting if a
date or time error occurs.
Approve each date/time
digit and move ahead to “dd/mm/yy
the next digit by pressing hh:mm”
the BLUE button.
Setting Analyzer for External Printer Use
If the display shows

“COM1 -‐ Computer” the
system is already
Scroll to “COM1 Printer”
configured for an external
by pressing the RED button “COM1-Printer”
printer. Selecting this
on the analyzer.
choice will change it to be
configured for output to an
external computer.

65000159 Rev. 007 (06/15) 7


select the “COM1-‐Printer” “COM1-Printer”
menu option.
Scroll to “Exit” by pressing

“Exit”
the RED button.
Select “EXIT” by pressing

the BLUE button.
Connecting the External Printer
Further instruction and

illustration can be found in
Attach small ferrite core to the External Printer User’s
the large end of the Serial Manual.
Printer Cable. (The ferrite Note: External Printer
core is found in the User’s Manual indicates
packaging of the Printer.) the use of the large ferrite
core. You should use the
small ferrite core.
Serial
Interface Cable
8 65000159 Rev. 007 (06/15)

Connect the large end of

the Serial Printer Cable to
Analyzer should be turned
the rear of the external
on and in “Ready” position.
printer with a screwdriver,
or tighten screws by hand.
Connect the other end of

the Serial Printer Cable to

the analyzer at the port
labeled COM1.
Plug the Desktop Power

Supply into the back of the
External Printer.
External Printer operates
Plug the AC Power Cord with input voltage of 100
into the Desktop Power
240±10% VAC and 50/60
Supply. Hz.
Plug the AC Power Cord

into the wall socket.
Press the Printer’s ON

switch located on the left
side.

65000159 Rev. 007 (06/15) 9

Remove the printer cover.

Follow all instructions
Unwrap and insert the found in the printer
printer ribbon cartridge manual.
into the printer.
You are now ready to

calibrate the analyzer! You
®
can only run a FastPack IP

on the analyzer if it has
been calibrated for that
test.
10 65000159 Rev. 007 (06/15)

Calibrating the FastPack® IP System
When to Calibrate
Calibration ensures that each individual analyzer results are identical to all other analyzer results, and to
the master curve established by the manufacturer.
Additional information about calibration can also be found in the Direction Insert for each FastPack® IP
product as well as in the “A Word About Calibration” section found in the procedure manual.
What You Need

1. FastPack® IP System
2. FastPack® IP
3. FastPack® IP Calibration Kit ①
a. Calibration Card
b. Vial of Calibrator (1)
4. Pipette (available from Qualigen)
5. Pipette Tips (available from Qualigen)
6. Medical Gloves – used to avoid contact with
biohazard materials such as human blood, etc. ② ③

④ ⑤

⑥
FOR FASTPACK® IP VITAMIN D USERS ONLY

7. Pretreatment Buffer
⑦
65000159 Rev. 007 (06/15) 11

Calibration Procedure
®
Open the FastPack IP Be sure to refer to the
Calibration Kit. Remove Direction Insert for the test
contents. type being calibrated.
Calibration Kit
Lot Number Expiration Date

Important quality control

information is now

included in your Quality
Assurance Log.

Calibrator Lot # Test Type
The analyzer will read the

Place “Calibration card” on bar code on this card to
the door. Align the pins on perform the calibration. If

the door with the holes in the calibrator has expired,
®
the FastPack IP. the analyzer will not
operate.
The door will lock, and the

analyzer will read the
calibration card. This will
take about 30 seconds.
12 65000159 Rev. 007 (06/15)

Open the analyzer door.

Remove the calibration
card. “Insert Cal

Press Start”
Store card in Calibration
Kit.

®
Always keep FastPack IP
stored in the refrigerator,
®
Remove the FastPack IP in the position indicated on
from its box. Check to the box, at 2-‐8°C (36-‐46°F)
®
make sure it is the correct prior to use. FastPacks can
test type. be taken directly from the
refrigerator and used in
the analyzer.

Write “CAL 1 or CAL 2 (or

CAL 3 for the Vitamin D
assay)” along with the
operator’s initials on the
®
peel-‐off FastPack IP label.
Invert the calibrator vial Follow this procedure each

6-‐8 times before opening. time you run a sample.
65000159 Rev. 007 (06/15) 13

Use only Qualigen
recommended pipette tips.
The tips are available
through your local
distributor or Qualigen.
Be sure that the pipette
Closely follow FastSteps 2 operates smoothly and
through 5 from your does not stick.
FastSteps Guide. It is very important that
the tip is properly seated
on the pipette. If it is not,
there is a high likely hood
of short sampling which
will directly affect
calibration results.
Use serum, plasma,
calibrators or controls
only.
Always wear gloves when
handling samples.
Closely follow FastSteps 6 It is very important that
through 10 from your the pipette tip is firmly
FastSteps Guide. placed in the injection
port. If any sample leaking
is detected, immediately
®
dispose of the FastPack IP
and begin again with a new
®
FastPack IP and sample.
FastPack® IP Vitamin D Users ONLY! – Sample Pretreatment
Eject the calibrator sample

Each patient sample,
into the pre-‐treatment
calibrator or control must
buffer tube by pressing
be thoroughly mixed with
down on the pipette ®
the FastPack Pre-‐
plunger to the first stop.
treatment buffer before
Replace the screw cap ®
running a FastPack IP
tightly onto the buffer
Vitamin D assay.
tube.

Invert the buffer tube at

least 3 times to thoroughly
mix together the sample
and buffer. The act of
mixing the sample and
buffer releases the vitamin
D present, therefore

making it available for the
assay.
Follow the FastSteps for
Vitamin D Guide steps 9
and 10 to complete sample
®
delivery to the FastPack
IP.
14 65000159 Rev. 007 (06/15)

Calibration Procedure -‐ Continued
Open analyzer door. Place

®
FastPack IP on the door. “Insert Cal It is only possible to align
®
Align the pins on the door the FastPack IP in one
with the holes in the Press Start” direction.
®
FastPack IP.
If the door is not closed,

Close the analyzer door.
the analyzer will not run.
“Insert Cal The door will lock and the

Press the BLUE button.
Press Start” analyzer will run the test.
“Processing The screen will display test

XX remaining” status and time remaining.
65000159 Rev. 007 (06/15) 15

When calibration is

complete, analyzer will
beep.
“Cal X Pass
10/05/16 11:00”
or
“Cal X Fail
10/05/16 11:00” The result will remain
The display will confirm displayed for one minute
whether calibration passed or
after the door is opened.
or failed, and display date “Cal Fail
and time. See Troubleshooting if
10/05/16 11:00” calibration fails.

“Insert FP
in Printer”
Analyzer will start beeping

and display “Insert
Open the analyzer door. ®
FastPack in Printer” until
result is printed.
Remove and inspect the Ensure that all chambers

®
FastPack IP. Check the have burst. Fluid should
inside of the analyzer door easily flow between all
for fluid. If there is fluid on chambers. Observe that
®
the FastPack IP or most of the fluid in the
®
analyzer, disregard the FastPack IP is yellow. If
result and properly dispose there is no yellow fluid,
of the pack. Implement the disregard the result and
®
Cleaning Procedure. rerun a FastPack IP.
16 65000159 Rev. 007 (06/15)

Printer will print and

® ®
Slip the FastPack IP into release the FastPack IP
the external printer from automatically.
the left side with the label It is important to insert the

side up and the label facing ®
FastPack IP from the left
towards the rear of the side of the printer to avoid
external printer. tangling or twisting the
printer ribbon.
It is important to remove

® ®
Remove the FastPack IP the FastPack IP from the
from the left side of the left side of the printer to
external printer. avoid tangling or twisting
the printer ribbon.
FastPack® IP Expiration
Lot Number Date

Find the result printed on
®
the FastPack IP peel-‐off
label.
All the necessary
Calibrator Pass/Fail information for Quality

Control is now included on
Calibration Lot #
the peel off label.
Date of Test

Instrument Serial# Cal Pass Date Instrument
or Fail Serial #
Calibrator Operator
Lot # Initials
Peel off the label.
65000159 Rev. 007 (06/15) 17

Place the printed

Important calibration
Calibration label on a Label
information is now
Record in the appropriate
assay section of your
Assurance Log.
Quality Assurance Log.
®
Discard the FastPack IP
into a Biohazards
container.
Repeat the Calibration

Procedure.
All calibrations require that
TWO (2) calibrations be
run with the calibrator.
The exception is the
FastPack® IP Vitamin D Discard all expired
Immunoassay which calibrator material, in
requires THREE (3) stoppered vials, into a
calibrations. All Biohazard container.
calibrations must “PASS” Order a new Calibration Kit
for a successful calibration. from your local distributor
See the Calibration Process or Qualigen, Inc.
Tree on Page 20 which
illustrates the messages
shown on the analyzer
display.
See Direction Insert for the
test being calibrated.
18 65000159 Rev. 007 (06/15)

A Word about Calibration
Purpose
The purpose of this section is to concisely define how and when calibrators are run for the various assays
used in the FastPack® IP System.
General Procedure
The calibration kit contains a calibration card and 1 vial of calibrator. The calibration card is used to
communicate to the analyzer that the next test run will be a calibration. Please follow these steps carefully:
Preparing a FastPack® IP with a Calibrator Sample

1. Remove a FastPack® IP from the kit and write CAL 1 or CAL 2 (or CAL 3 for the Vitamin D
assay) and the operator’s initials on the peel-off-label.
2. Gently invert the calibrator vial several times before drawing a sample from it. Inverting this
vial should be done each time you draw a sample.
3. Fill a FastPack® IP with the calibrator sample following the instructions found in your FastSteps
guide.
Preparing to Calibrate your Analyzer

1. Take the calibration card from the calibration kit.
2. Place the calibrator card in your analyzer by aligning the holes in the card with the pins in the
analyzer door.
3. Press the BLUE button.
4. The analyzer will read the calibration card information (~30 sec).
5. The analyzer should read “Insert Cal-Press Start”.
6. Remove the calibration card.
Running the Calibrator FastPack® IP

1. Place the, calibrator filled, FastPack® IP into the analyzer and push the BLUE button.
2. The analyzer will process this pack and when complete, will display “Cal X Pass”.
3. Remove the processed FastPack® IP from the analyzer and place in the printer.
4. Place the printed label onto the Label Record in the appropriate assay section of your Quality
Assurance Log.
5. Repeat the Calibration Procedure (The analyzer will display an alert when calibration is required.
See the Calibration Process Tree on Page 20 which illustrates the messages shown on the analyzer
display.).
6. Place the calibration card back into the Calibration Kit for storage.
When is Calibration Required?

The analyzer display will prompt you automatically when a calibration is due. This prompt will occur for
two reasons:
1. When Attempting to Use New Lots of FastPacks or Calibrators
2. When it’s Time to Recalibrate
• Calibration expires every 31 days for the following assays: Vitamin D, PSA, hCG, αGST, hsCRP
• Calibration expires every 15 days for the following assays: TSH, Free T4, Testo
When either of these two scenarios occurs:
• Run two calibrations for the following assays: TSH, FreeT4, PSA, Testo, hCG, αGST, hsCRP
• Run three calibrations for the Vitamin D immunoassay
65000159 Rev. 007 (06/15) 19

FastPack® IP System Analyzer Calibration Process Tree

Calibration Pass

Display
Cal X Pass

Cal Complete

Calibration Pass Calibration Pass

Display Display
Cal X Pass Cal X Pass

Run Another Cal Cal Complete

Calibration Fail

Display
Cal X Fail

Run Another Cal

Calibration Fail

Display
Cal X Fail

Restart Cal

Calibration Pass

Display
Cal X Pass

Cal Complete

Calibration Pass Calibration Pass

Display Display
Cal X Pass Cal X Pass

Run Another Cal Cal Complete

Calibration Fail Calibration Fail

Display Display
Cal X Fail Cal X Fail

Run Another Cal Run Another Cal

Calibration Fail Calibration Fail

Display Display
Cal X Fail Cal X Fail

Restart Cal Restart Cal

20 65000159 Rev. 007 (06/15)

Control Testing
When to Control Test

Control testing ensures that you are running the test correctly and that your FastPack® IP System is
working properly.
When control testing is performed, two control levels must be used. Qualigen recommends that users run
controls whenever:
• Patient testing is performed.*
• A calibration is performed.
• Repair maintenance is performed.
• Improper storage or handling of FastPacks® is suspected.
• Questionable patient results are obtained.
Users should follow proper state and federal quality control guidelines.
* Review the Individualized Quality Control Plan (IQCP) Guidelines implemented by CMS. These guidelines are based on individual
risk factors involved in the performance of each test run in your laboratory. IQCP is voluntary and provides laboratories with
flexibility in customizing QC policies and procedures based on the unique aspects and test systems found in your laboratory and
may allow for the reduction in the frequency of control testing required.
Visit www.qualigeninc.com for additional regulatory information.
What You Need

2. FastPack® IP
3. FastPack® IP Control Kit
①
• Control Vials (2)

4. Control Range Card
5. Pipette
6. Pipette Tips
biohazard materials such as human blood, etc.
② ③

④ ⑤

⑥ ⑦

65000159 Rev. 007 (06/15) 21

⑧
Control Testing Procedure

Keep the Control Range

®
Open the FastPack IP Card in a place easily
Control Kit. Remove retrieved for reference;
contents. possibly in your Quality
Assurance Log.

Write “CX”, depending

upon the Control Vial used
E.g., C1 for Control Level 1
and lot number, and the
or C2 for Control Level 2.
®
Invert Control Vial 6-‐8

times before opening.
22 65000159 Rev. 007 (06/15)

Utilize only Qualigen
through your local
FastSteps Guide.
It is very important that
there is a high probability
will directly affect control
results.
Use serum, plasma,

only.
handling samples.
Closely follow FastSteps 6
through 10 from your
the pipette tip is firmly
FastSteps Guide. placed in the injection
is detected, dispose of the
®
FastPack IP and begin
®
again with a new FastPack
IP and sample.
FastPack® IP Vitamin D Users ONLY! – Sample Pretreatment

Eject the control sample

Each patient sample,
into the pre-‐treatment
calibrator or control must
buffer tube by pressing
be thoroughly mixed with
down on the pipette ®
the FastPack Pre-‐
plunger to the first stop.
treatment buffer before
Replace the screw cap ®
running a FastPack IP
tightly onto the buffer
Vitamin D assay.
tube.

65000159 Rev. 007 (06/15) 23


assay.
®
IP.
Control Testing Procedure -‐ Continued
Open analyzer door. Place

®
FastPack IP on the door. It is only possible to align
®
Align the pins on the door “Ready” the FastPack IP in one
with the holes in the direction.
®
FastPack IP.

Close analyzer door.
The door will lock and the

analyzer will run the test.
24 65000159 Rev. 007 (06/15)

“Processing The screen will display test

XX remaining” status and time remaining.
When test is complete,

analyzer will beep.
The analyzer will provide

Example: the test result on the
display.

The result will remain
“2.1 ng/mL displayed for one minute
06/21/16 1:00PM” after the door is opened or
or until another test is run.
When a new test is run,
“2.1 ng/mL
the previous test result is
21/06/16 13:00” erased from the analyzer
memory and display.
Analyzer will start beeping

“Insert FastPack and display “Insert
IP in Printer” FastPack in Printer” until
result is printed.
65000159 Rev. 007 (06/15) 25

Remove and inspect the Ensure that all chambers

®
inside of the Analyzer door easily flow between all
®
the FastPack IP or most of the fluid in the
®
Analyzer, disregard the FastPack IP is yellow. If
®
cleaning procedure. rerun FastPack IP.

Printer will print and

® ®
Slip the FastPack IP into release the FastPack IP
the external printer from automatically.
the left side with the label It is important to insert the

side up and the label facing ®
FastPack IP from the left
towards the rear of the side of the printer to avoid
external printer. tangling or twisting the
printer ribbon.

® ®
from the left side of the left side of the printer to
the printer ribbon.
FastPack® IP Label after Printing

FastPack IP Expiration
Lot Number Date
®
label. All the necessary
Control Result information for Quality

Units the peel-‐off label.
Date of Test
Instrument Serial#

Control Date of Instrument Operator
Result Test Serial # Initials
26 65000159 Rev. 007 (06/15)

Match each control lot Match Control

number from the Control Lot Numbers
Range Card with the lot If a control is outside of
number on the control the acceptable range,
vials. repeat the test. If the
If each of these lot retest is still outside of the
numbers match, then acceptable range, call
verify that the result Qualigen System Support
®
printed on the FastPack IP at 877-‐770-‐6127. Result
must be
is within range for the within
appropriate control. range.
Apply the Control Label

Important control
onto the Label Record in
information is now
the appropriate assay
section of your Quality
Assurance Log.
Assurance Log.
®
Discard the used FastPack
IP into a Biohazard
container.
Discard both control vials

® when one vial is empty or
The FastPack IP analyzer
when the control kit has
requires testing with two
expired into a Biohazard
levels of controls. Repeat
container.
the control procedure as
needed. Order a new control kit
from your local distributor
or Qualigen, Inc.
65000159 Rev. 007 (06/15) 27

28 65000159 Rev. 007 (06/15)
Sample Dilution - hCG
When to Dilute a Test Sample

Samples can be accurately measured for hCG if it is within the analytic range of 1. 8 – 1000 mIU/mL.
However, in some instances, the analyte level in patient samples may exceed the assay range of 1000
mIU/mL. In these cases, the assay must be run again using a diluted sample in order to determine the
actual quantitative hCG concentration.
What You Need

1. Pipette
2. Pipette Tips
3. Patient Sample ① ②
4. FastPack® hCG Sample Diluent Kit
5. FastPack IP for hCG

6. Microcentrifuge
③ ④

⑤ ⑥

⑦
65000159 Rev. 007 (06/15) 29

Diluting a Sample
It is IMPORTANT to use a

Using a NEW pipette tip,
new unused pipette tip in
draw a fresh 25 µL patient
order to create an accurate
sample
dilution.
Add this sample to a

Sample Diluent tube.
Replace the cap and gently

mix by inverting the tube This will create a 1:100

back and forth several diluted sample.
times.
Using a NEW pipette tip, It is IMPORTANT to use a

draw a 25 µL sample from new unused pipette tip in

the mixture in the Sample order to maintain an
Diluent tube. accurate dilution.
30 65000159 Rev. 007 (06/15)

Diluting a Sample
This is now your 1:100

diluted patient sample that
you will run through the
FastPack® IP System
Place this sample into a analyzer.

fresh FastPack® IP. To create a 1:10,000
diluted sample, repeat the
above steps using your
1:100 diluted sample as
your patient sample.
Setting Dilution Mode

Dilution Mode
This mode enables the analyzer to calculate and output results for hCG samples that have been diluted
prior to testing. This affects hCG tests only. The analyzer outputs the calculated result based on the
operator-selected dilution factor. A “D” or “X:” will be printed to the left of the result if a sample was tested
in Dilution Mode. “D” indicates that a sample was tested at a 1/100 dilution; “X” indicates that a sample
was tested at a 1/10,000 dilution. “D” or “X” will likewise appear on the second character row of the
analyzer screen under the same testing conditions. With Dilution Mode disabled, the analyzer will
immediately initiate an hCG test with no dilution prompts, and results will be output with no dilution
correction, and no indication that the tested sample had been diluted.

Enable Dilution Mode -‐ hCG
Press RED button several

times to scroll through the
“Set Dilution ON”
menu till you see “Set
Dilution ON”
65000159 Rev. 007 (06/15) 31

Enable Dilution Mode – hCG -‐ Continued
Press the BLUE button to This action enables the

“Ask Dilution is ON”
accept. Dilution Mode.
The analyzer display will

“Ready” return to the “Ready”
screen
Disable Dilution Mode -‐ hCG
Press RED button several

times to scroll through the “Set Dilution OFF”
menu till you see “Set
Dilution OFF”
This action disables the

Press BLUE button “Ask Dilution is OFF”
dilution mode.
32 65000159 Rev. 007 (06/15)


screen
Testing with the FastPack® IP System in Dilution Mode

Testing in Dilution Mode
Testing a Neat Sample in Dilution Mode
Insert the sample filled

FastPack® IP into the
analyzer.
This prompt is questioning

whether or not the current
test sample is diluted.
“Sample Dilution?
Press the BLUE button. To test a neat sample,
Red=Yes, Blue=No”
respond with “No”. A “Yes”
response indicates test
sample is diluted.

65000159 Rev. 007 (06/15) 33

Testing a Neat Sample in Dilution Mode -‐ Continued
This prompt is asking for

“NO Dilution Used
Press the BLUE button. confirmation that you are
Red=STOP, Blue=GO” testing a neat sample.
“Processing…
Press the BLUE button. The test is initiated.
11 min. remain”
Testing an hCG 1/100 Diluted Sample in Dilution Mode

To learn more about hCG sample dilution, go to www.qualigeninc.com/hcgdilution.
NOTE: In this scenario, the

Insert the sample filled sample will have been
diluted 1/100 prior to
analyzer. filling into the FastPack®.

“Sample Dilution?
Press the BLUE button. To test a diluted sample,
Red=Yes, Blue=No”
respond with “Yes”. A “No”
response indicates a neat
sample is to be tested.

34 65000159 Rev. 007 (06/15)

Testing an hCG 1/100 Diluted Sample in Dilution Mode -‐ Continued
This prompt is asking for

“Red=1/ 100
Press the RED button. the dilution factor of the
Blue=1/10000.0” sample.
“Dil=1/ 100 This prompt is asking for

Press the RED button. confirmation.
Red=STOP, Blue=GO”
“Processing…
11 min. remain”
Testing an hCG 1/10000 Diluted Sample in Dilution Mode

To learn more about hCG sample dilution, go to www.qualigeninc.com/hcgdilution.
NOTE: In this scenario, the

Insert the sample filled sample will have been
diluted 1/10000 prior to
analyzer. filling into the FastPack®.
65000159 Rev. 007 (06/15) 35

Testing an hCG 1/10000 Diluted Sample in Dilution Mode -‐ Continued

“Sample Dilution?
Press the BLUE button. To test a diluted sample,
Red=Yes, Blue=No”
respond with “Yes”. A “No”
response indicates a neat
sample is to be tested.

“Red=1/ 100 This prompt is asking for

Press the RED button. the dilution factor of the
Blue=1/10000.0” sample.
“Dil=1/10000.0 This prompt is asking for

Press the BLUE button. confirmation.
Red=STOP, Blue=GO”
“Processing…
11 min. remain”
36 65000159 Rev. 007 (06/15)

WHO International Standard
The World Health Organization (WHO) has established International Biological Reference Preparations to
serve as reference sources for defining biological activity expressed in an internationally agreed upon unit
of measure. The FastPack® IP System provides the user the option 0f displaying results for Total PSA
based on the WHO standard.
WHO International Unit Mode

This mode enables the analyzer to output WHO standardized Total PSA results as an alternative to the
default Hybritech standardized results. No other tests are affected. An uppercase “W” will appear in the
second character row of the analyzer display when the WHO Unit Mode is enabled. The uppercase “W” will
also appear to the left of the result when results are printed in this same mode. There are no additional
steps required for using the WHO unit mode aside from enabling or disabling this mode. To learn more
about WHO standardization and Hybritech standardization, go to www.qualigeninc.com/WHO.
Enable WHO Unit Mode – Total PSA

WHO Unit Mode
Press the RED button

several times until the

display reads “Set WHO
unit ON”.
This action enables the

Press the BLUE button. “WHO unit are ON”
WHO unit MODE.

screen.
65000159 Rev. 007 (06/15) 37

Disable WHO Unit Mode – Total PSA
WHO Unit Mode
Press the RED button

several times until the

display reads “Set WHO
unit OFF”.
This action disables the

Press the BLUE button. “WHO unit are OFF”
WHO unit MODE.

screen.
38 65000159 Rev. 007 (06/15)

Sample Collection and Delivery into the FastPack® IP
What You Need

3. Sample (patient plasma or serum, calibrator or
control)
① ②
4. FastPack® IP
5. Microcentrifuge (required for patient samples
only)
③ ④

⑤ ⑥

IMPORTANT:
When using FastPack® IP Vitamin D for calibration, controls or running patient
samples, you must pre-treat each sample with the FastPack® Pretreatment Buffer.
See the section on:
Sample Collection, Pretreatment and Delivery into the FastPack® IP
(Vitamin D Testing Only)
65000159 Rev. 007 (06/15) 39

Sample Collection and Delivery
For patient samples, Refer to specific direction

collect 2-‐4 mL of blood in a insert for sample collection
5 mL tube. and handling.

If using a high speed

microcentrifuge such as a
®
StatSpin :
For plasma, centrifuge at
setting 120 (takes 2
minutes). Be sure not to
remix the sample while
removing the tube from
the centrifuge.
Spin tube in a high speed
microcentrifuge. For serum, after complete
clot formation has
occurred, centrifuge at
setting 120.
®
Refer to the FastPack IP
Kit Direction Insert for
about sample processing
and storage.
Use only Qualigen
through your local
distributor or Qualigen. Be
sure that the pipette
through 5 from your does not stick. It is very
FastSteps Guide. important that the tip is
properly seated on the
pipette. If it is not, there is
a high likelihood of short
sampling which will

directly affect patient
results.
40 65000159 Rev. 007 (06/15)

Sample Collection and Delivery
Use serum, plasma,
only.
handling samples.
through 10 from your
FastSteps Guide.
placed in the injection
®
®
65000159 Rev. 007 (06/15) 41

42 65000159 Rev. 007 (06/15)
Sample Collection and Delivery into the FastPack® IP
(Vitamin D Testing Only)
What You Need

3. Sample (patient plasma or serum, calibrator or
control)
4. FastPack® Pretreatment Buffer ① ②

5. FastPack® IP for Vitamin D
only)
7. Medical Gloves - used to avoid contact with
③ ④

⑤ ⑥
⑦
65000159 Rev. 007 (06/15) 43

Sample Collection and Delivery – Vitamin D Only
For patient samples, Refer to specific direction

collect 2-‐4 mL of blood in a insert for sample collection
5 mL tube. and handling.

If using a high speed

microcentrifuge such as a
®
StatSpin :
For plasma, centrifuge at
setting 120 (takes 2
minutes). Be sure not to
remix the sample while
removing the tube from
Spin tube in a high speed the centrifuge.

microcentrifuge. For serum, after complete
clot formation has
occurred, centrifuge at
setting 120.
®
Refer to the FastPack IP
Kit Direction Insert for
about sample processing
and storage.
Use only Qualigen
through your local
distributor or Qualigen. Be
sure that the pipette
operates smoothly and
through 5 from your does not stick. It is very
important that the tip is
Guide.
properly seated on the
pipette. If it is not, there is
a high likelihood of short
sampling which will

directly affect patient
results.
44 65000159 Rev. 007 (06/15)

Sample Collection and Delivery – Vitamin D Only
When testing for Vitamin

D, it is necessary to treat
Follow steps 6 through 9
each sample with pre-‐
from your FastSteps for
treatment buffer prior to
Vitamin D Guide.
putting the sample into the
®
FastPack IP
Use serum, plasma,

only.
handling samples.
Closely follow steps 10
through 13 from your It is very important that
Guide. placed in the injection
®
®
FastPack IP and sample
65000159 Rev. 007 (06/15) 45

46 65000159 Rev. 007 (06/15)
Running Patient Samples
When to Run a FastPack® IP

The FastPack® IP System analyzer is ready to run a FastPack® IP at any time as long as it is turned on, has
reached operating temperature and pressure, and has been calibrated. If the analyzer is not at operating
temperature, the analyzer will not operate and the BLUE button will not function. Leave the analyzer
turned on 24 hours a day so that it will always be at operating temperature.
The analyzer performs a comprehensive Self Diagnostic test every midnight to ensure the system is
functioning properly. When the Self Diagnostic test is running, the analyzer door will be locked shut.
What You Need

only)
3. FastPack IP (for the specific assay to be tested)
4. Pipette (available from Qualigen) ①
6. Patient Sample (serum or plasma depending on

the assay)
7. Medical Gloves - used to avoid contact with
② ③

④ ⑤

⑥ ⑦


⑧
65000159 Rev. 007 (06/15) 47

FastPack® IP System Procedure
Verify that the analyzer is

“Ready”
in “Ready” mode.
®
® Always keep FastPacks
Remove the FastPack IP
stored in the refrigerator in
from its box. Check to
the upright position
make sure it is the correct
indicated on the box, at 2-‐
test type.
8°C (36-‐46°F) prior to use.
Ensure there are no ®
FastPacks can be taken
external fluid leaks or any directly from the
burst chambers on the refrigerator and used in
®
FastPack IP. the analyzer.

Write the Patient’s

This information is
Name/ID # and the important for quality
® control.
Use only Qualigen

through your local
FastSteps Guide.
there is a high likely hood

will directly affect patient
results.
48 65000159 Rev. 007 (06/15)

Use serum, plasma,

only.
handling samples.
through 10 from your the pipette tip is firmly
FastSteps Guide.
placed in the injection
®
®
STOP! – The Following two steps are for FastPack® IP Vitamin D Users Only
Eject the sample into the Each patient sample,

pre-‐treatment buffer tube calibrator or control must
by pressing down on the be thoroughly mixed with
®
pipette plunger to the first the FastPack Pre-‐
stop. Replace the screw treatment buffer before
®
cap tightly onto the buffer running a FastPack IP
tube. Vitamin D assay.


assay.
®
IP.
65000159 Rev. 007 (06/15) 49

Running Patient Samples -‐ Continued
®
Open the FastPack IP
analyzer door.
®
Place FastPack IP on the
It is only possible to align
door. Align the pins on the ®
the FastPack IP in one
door with the holes in the
® direction.
FastPack IP.

The door will lock, and the

analyzer will run the test.
All the test information is
read by the analyzer from
the bar code on the
Press the BLUE button. “Ready” ®
FastPack IP label.
Refer to the
Troubleshooting section if
an error message is
displayed
50 65000159 Rev. 007 (06/15)

The screen will display test

status and time remaining.
“Processing
Press the Cancel button if
XX min. remain” test needs to be stopped in
an emergency.
When test is complete,

analyzer will beep.
Example: The result will remain

displayed for one minute
“2.1 ng/mL after the door is opened or
The analyzer will provide
05/25/08 1:00PM” until another test is run.
the test result on the
or When a new test is run,
display.
the previous test result is
“2.1 ng/mL erased from the analyzer
25/05/08 13:00” memory and display.
The analyzer will start

“Insert FastPack beeping and display “Insert
in Printer” FastPack in Printer” until
result is printed.
65000159 Rev. 007 (06/15) 51

Remove and inspect the Confirm that all chambers

®
inside of the analyzer door easily flow between all
®
the FastPack IP or the most of the fluid in the
®
analyzer, disregard the FastPack IP is yellow. If
®
cleaning procedure. rerun a new FastPack IP.

®
Slip the FastPack IP into
the external printer from The printer will print and
®
the LEFT SIDE with the release the FastPack IP
label side up and the label automatically. It is
facing towards the rear of important to insert the
®
the external printer. Be FastPack from the left side
sure that the edge of the of the printer to avoid
®
FastPack IP goes to the far tangling or twisting the
edge of the external printer ribbon.
printer.

® ®
from the LEFT SIDE of the left side of the printer to
the printer ribbon.
FastPack® IP label after Printing

Result FastPack IP Expiration Instrument
Lot Number Date Serial
Number
®
label. All the necessary
Patient Result information for Quality

Units
the peel-‐off label.
Date of Test
Instrument Serial #

Patient Date Test Operator
Name Type Initials
52 65000159 Rev. 007 (06/15)

Peel off the label and place

it in the patient record.
®
Discard the FastPack IP
into a Biohazard container.
65000159 Rev. 007 (06/15) 53

54 65000159 Rev. 007 (06/15)
Cleaning the FastPack® IP System
Note: Always wear protective gloves when cleaning or
disinfecting the analyzer.
The FastPack® IP System analyzer is completely self-
enclosed, and only requires periodic cleaning to remove
excess sample. Use a damp cloth to wipe down the entire
exterior and interior compartment of the analyzer. Do
not use solvents to wipe down the exterior of the
analyzer.
If a FastPack® IP has leaked inside the FastPack® IP
analyzer, perform the following cleaning procedure:

FastPack® IP System Cleaning Procedure

Action Illustration
Wipe the inside of the door panel with a soft cloth soaked with a mild disinfectant or
any hospital grade disinfectant to remove any potential contaminant that may
impact performance of the analyzer.
Note: Do not press too hard as the silicone membrane can be torn with excessive
force.
Wipe the membrane side of the analyzer chamber with a mild disinfectant to
eliminate any potential active chemiluminescence chemicals that may impact
performance.
65000159 Rev. 007 (06/15) 55

56 65000159 Rev. 007 (06/15)
Troubleshooting
Troubleshooting the FastPack® IP System Analyzer

These messages are possible errors that may occur. The FastPack® IP System analyzer will sound with a
beep each time an error message is displayed
If a problem persists, please contact your local distributor or call Qualigen, Inc. System Support at 877-
770-6127; or e-mail System Support at [email protected].
Display Cause Action
®
Check for obstruction and try FastPack
Bar code reader has failed or door bar IP or card again.
“Bar Code Failure”
code label is obstructed or defaced.
Contact System Support.
Re-‐run a new calibrator sample and be

Calibrator result is outside of the certain the FastPack® IP has a proper fill.
“Cal Fail”
acceptable range. If error persists, perform a Calibration
Reset, then re-‐calibrate the analyzer.
Use the same FastPack® lot previously

“New Lot
Different lot of FastPacks is being used. used or re-‐calibrate the analyzer for the
Requires Calibration” new lot of FastPacks.
“Time to Re-Calibrate” Time between calibrations has expired. Run calibration for desired assay.
Calibrator has passed expiration date or • Verify system date is correct.
“Calibrator Expired”
system date is incorrect. • If correct, obtain a new Calibration Kit.
“Close Door” Door is not completely closed. Close Door.
A date that is not possible has been

“Date Error” Re-‐enter correct date.
entered.
• Bar code window installed incorrectly. • Remove the bar code window.
• Verify that edges of silicone shield are

• Silicone shield incorrectly installed.
flush with back plate.
“Door Failure” ® ®
• FastPack IP or card has slipped off • Verify that FastPack IP or card is
positioning pin. correctly positioned.
• Door latch has failed. • Contact System Support.
®
• Verify system date is correct.
FastPack IP has passed expiration date
“Expired Pack” • If correct, obtain new lot of FastPack
®
or system date is incorrect.
IP.
65000159 Rev. 007 (06/15) 57

Troubleshooting the FastPack® IP System
• Check to see if bar code is defaced.
• Reposition barcode label approx. ⅛-‐
“Unable to Read • Bar code label is illegible. inch lower and re-‐try.
Barcode” • Reader non-‐functional. • If Plexiglas barcode window is present,
use a standard flat head screwdriver to
remove the window and re-‐try.
®
• Verify that FastPack IP and Calibrator
• Wrong test-‐type pack.
“Invalid Label” card are of the same test-‐type.
“Unknown Test”
• Correct software version not installed. • Contact System Support
®
Operator attempted to run a FastPack ®
“Restricted test type Attempt to run the FastPack on an
test that is incompatible with the
due to temp” analyzer that is temperature compatible.
temperature of the analyzer.
®
“Missing Pack” There is no pack in the analyzer. Insert FastPack IP.
Run diagnostic. If it fails, contact System

“Motor Failure” Motor has failed.
Support.
®
PMT background reading is high during Ensure that the used FastPack IP is not
self-‐diagnostic or at beginning of a test. still in the Instrument. Ensure that the
“PMT Background This may result from contamination, instrument is not in direct sunlight.
High _ _ _” leakage of ambient light in the analyzer, Follow cleaning procedure. Run self-‐
or attempting to use a previously used diagnostic. Contact System Support if
FastPack® IP. message persists.
Ensure that the analyzer is not in direct

“PMT Failure” PMT Failure; Light Leak.
sunlight. Contact System Support.
“Shutter Failure” Shutter Failure Contact System Support.
System has a severe pressure leak. Air

“Pressure Failure” Contact System Support.
pump not functioning.
® ®
A FastPack IP is in the analyzer when Remove FastPack IP. Upon closing door,
“Remove FastPack” attempting to run diagnostics. diagnostics will automatically begin.
58 65000159 Rev. 007 (06/15)

• Close door. Recheck after 5 minutes.

• Temperature too low may occur if
door is left open for long duration. If problem persists, contact System
Support.
“Temperature
Out of Range” • Move analyzer to a cooler location or
• Temperature too high may occur if wait approximately 15 minutes
room temperature is too warm (>32°C between runs.
or 90°F). If problem persists, contact System
Support.
“Temp Out of Range Temperature has exceeded correct Discard pack. Retry test. If problem
Invalid Test” range during a test. persists, contact System Support.
Cancelling a test will require the use of a

“Test Cancelled” Cancel was pressed during a test. ®
new FastPack IP and new sample.
“Thermistor Failure” Thermistor has failed. Contact System Support.
A time that is not possible has been

“Time Error” Re-‐enter correct time.
entered.
®
Report result as >XX units.
FastPack IP Test result is higher than
“>XX units” the maximum reportable result. If desired send sample to reference lab
for confirmation.
®
FastPack IP Test result is lower than the
“<XX units” Report result as <XX units.
minimum reportable result.
65000159 Rev. 007 (06/15) 59

• Full volume of Control not filled into
® • Re-‐run Control
FastPack IP.
• Verify that the correct range is being
• Misread Control range card.
read for the Control lot # being used.
“One Control • Verify the expiration date on the vial of
• Expired Controls.
Out of Range” the Control being used.
• Verify that the Controls were stored
• Contaminated Controls.
and used properly.
• Verify that the correct Control vial was
• Wrong Control used.
used.
• Reagents have been stored at room
“Both Controls • Re-‐calibrate and run Controls.
temperature.
Out of Range”
(High or low) • Problem with Calibration. • Reset Calibration.
“Both Controls • Check pipette for proper operation.

Out of Range” • Problem with Sample filling.
• See section titled Troubleshooting
®
(One high and the other low) FastPack IP Injection Port and Pipette.
• Delayed Delivery • Contact Qualigen System Support

®
Unrefrigerated FastPacks IP
• Refrigerator Malfunction • Contact Qualigen System Support

60 65000159 Rev. 007 (06/15)

Troubleshooting the FastPack® IP Injection Port and Pipette
Important Note
Proper performance of the pipette is critical to obtain accurate test results. If at any time, you note the
pipette plunger sticking, or if plunger operation feels rough, replace with a new pipette.
Problem Cause Action
Pipette tip may
not be properly
seated. The white
piston inside the
pipette tip should
move up and Eject the pipette tip. Seat a new pipette
Pipette does not draw up or dispense
down when the tip properly. Refer to the FastSteps
any sample
plunger is (proper techniques for sampling).
depressed. If it
does not, the tip is
not properly
seated or the
piston is warped.
®
Discard the leaking FastPack and start
®
with a new unused FastPack . When
inserting the pipette tip into the
injection port, ensure that the tip is fully
inserted all the way into injection port
so that it is properly seated. After
Sample is leaking from the injection The pipette is not properly seated in the
injecting the fluid and ejecting the
port. injection port.
pipette tip, make sure you do not
inadvertently pull out the tip. This will
cause the pipette tip and/or the white
internal piston to be unseated and
potentially allow leakage of sample.
Contact System Support 877-‐770-‐6127.

65000159 Rev. 007 (06/15) 61

62 65000159 Rev. 007 (06/15)
Analyzer Software Upgrade
What You Need

1. FastPack® IP System analyzer
2. Smart Media Card
① ②

Upgrade Procedure
With the analyzer on and

The gold side of the Smart
in “Ready” mode, insert
Media Card should face up.
the Smart Media Card into
“Ready” The notch on the Smart
the port on the back of the
Media Card will be
analyzer labeled “SMART
inserted first.
MEDIA CARD”.

Scroll to “Upgrade

Software” by pressing the
“Upgrade Software”
RED button on the
analyzer.
The unit will start by

checking the software and
finish by going through
Self-‐Diagnostics. The entire
sequence should take
about 2 minutes. If the
Press the BLUE button to analyzer should get stuck
select the “Upgrade “Checking…” at any step, call Qualigen
Software” menu option. System Support.
If an error message is
displayed, DO NOT turn off
the machine. Follow the

instructions on the display.
If the error persists, call
Qualigen System Support.
65000159 Rev. 007 (06/15) 63

Upgrade Procedure
After the software is

completely installed,
When the analyzer returns
“Software VX.XX” appears
to “Ready” mode, press
in the display and the self-‐
the EJECT button next to
diagnostics will run
the port and remove the
“Ready” automatically. Once the
Smart Media Card.
diagnostics are complete,
Return the Smart Media “Ready” will appear on the
Card after the upgrade is screen. It is acceptable to
complete. remove the card at this
time.

64 65000159 Rev. 007 (06/15)

Calibration Reset
Calibration Reset Procedure

“Ready”
Place the Calibrator Card,

for the test type
calibration you want to
erase, on the door. Align “Ready”
the pins on the door with
the holes in the Calibration
Card.
“Insert Cal –
Press the BLUE button.
Press Start”
65000159 Rev. 007 (06/15) 65

Calibration Reset Procedure
Press and hold the RED Analyzer will beep four

button times.
If you do not want to erase

the calibration press the
Example: RED button, again.
Release the RED button
when the beeping stops. “Erase After “Erase tPSA Cal” is
tPSA Cal?” displayed, the screen will
toggle between different
displays.
This will erase the

Example: calibration.
Press the BLUE button. “tPSA has Follow the Calibration
been erased” Procedure to re-‐calibrate
the analyzer.
66 65000159 Rev. 007 (06/15)

Other Information
Upgrading Flash Memory

The FastPack® IP System analyzer is equipped with a Smart Media Card Reader that is used to install
periodic software upgrades to the system. As software upgrades become available, Qualigen, Inc. will
provide a Smart Media Card containing the upgrade ready to be installed on to your FastPack IP System.
Downloading Data
The FastPack® IP System (when COM1 is configured for a computer) allows for the output of test results to
a personal computer (PC). Data is automatically output, through an RS232 connection found on the back
of the FastPack® IP System analyzer, at the completion of each test.
To obtain data, connect a serial cable from the FastPack® IP System analyzer RS232 port to the computer
and configure COM1 on the analyzer for a computer.
The output data is ASCII text with the following comma delimited fields:
Result Value (numerical or pass/fail for calibrator or controls)
Units
Date
Time
Instrument Serial Number
SW Revisions
Test Type
The communications protocol will be:
Serial Comm RS232
Baud Rate 9600
Parity None
Data bits 8
Stop bits 1
Recall last result sends this information out to PC for the last test run.
FastPack® IP System Product Specifications

FastPack® IP System Analyzer
Ambient Operating Temperature: 15 °C (59 °F) to 32 °C (90 °F)
Operating Humidity: 10% to 80% relative humidity
Operating Altitude: ≤ 2000 m (6562 ft.)
Pollution Degree: 2
Installation Category: II
Display Output: 2 line alphanumerical display
Data Output RS232, 9600 baud, ASCII text
Field Service Options: ROM card firmware upgrade
Electrical Requirements: 100-240 ± 10% VAC, 1.9A
Power Consumption 100 Watts (maximum)
Size: 13 x 9 x 12 inches (33 x 23 x 30 cm)
Weight: 28.64 lbs (12.99 kg)
This product is intended for indoor use only.
65000159 Rev. 007 (06/15) 67

Storage Conditions
FastPack® IP System Analyzer
Storage Temperature: 15 °C (59 °F) to 32 °C (90 °F)
Humidity: 10% to 80% relative humidity
Stacking Limits: Not to exceed four high
Statement of Compliance
FCC, Sec 15 Class A Radiated Conducted Emissions
EN 61326-1 Class A Radiated Conducted Emissions
IEC 1000-3-2 Powerline Harmonics Test
IEC 1000-3-3 Powerline Flicker Test
IEC 1000-4-2 ESD Immunity
IEC 1000-4-3 Radiated Susceptibility
IEC 1000-4-4* EFT Immunity
IEC 1000-4-5 Lightning Surge Immunity
IEC 1000-4-6* RF Common Mode Immunity
IEC 1000-4-11 Voltage Dips & Short Interruptions
Low Voltage Directive 72/23/EEC
EN 61010-1 Safety Requirements
EN 61010-2
UL 61010-1
CSA 22.2 NO. 61010-1
CSA 22.2 NO. 61010-2
*IEC 100-4-4 and IEC 1000-4-6 were passed under criterion C.
Disposal
This product contains recyclable materials. Do not dispose of this product as unsorted
waste. Please contact your local dealer or Qualigen, Inc. for disposal instructions.
Principle of Operation
Sample is added to the FastPack® via the injection port. The FastPack® contains all the premeasured
reagents, in sealed chambers, necessary to perform the desired test. The pack label contains a bar code
with all necessary information required by the analyzer to run the test.
The FastPack® IP System analyzer performs the test by automatically mixing and moving the sample and
reagents within the pack. The sample and reagents are moved from one chamber to another by applying
uniform pressure to the compartment by means of internal pressure pads extended from the analyzer. The
pressure pads are driven by compressed air supplied by a small air compressor in the analyzer.
The FastPack® IP System analyzer is capable of running both sandwich, and competitive formatted
immunoassays. For the sandwich type assays, the chemical principle is as follows: A sample of unknown
analyte concentration is mixed with an excess amount of known concentration of capture and labeled
antibody solution. This mixture is incubated for a preset time to allow the capture antibody and the labeled
antibody to bind to the analyte in a sandwich format. This mixture is then brought into contact with the
coated paramagnetic particles, which bind to the capture antibody (and thus the analyte). The amount of
labeled antibody bound to the paramagnetic particles is directly proportional to the analyte concentration
in the sample.
68 65000159 Rev. 007 (06/15)

For the competitive type assays, an immuno-reactive form of the analyte is bound to the paramagnetic
particles. Initially, the sample is mixed with a labeled antibody, and this mixture is added to the analyte-
bound paramagnetic particles. The analyte in the sample competes with the particle-bound analyte for the
labeled antibody. The amount of labeled antibody which binds to the paramagnetic particles is inversely
proportional to the analyte concentration in the sample.
For both assay formats, the antibody-bound paramagnetic particles are processed the same in the analyzer.
The analyzer uses a magnet to hold the paramagnetic particles with their attached labeled antibody
complex while they are washed repeatedly. The wash removes any unbound antibody. Finally, a substrate
solution is added which reacts with the labeled antibody to emit light.
During the entire run of the FastPack® IP, temperature control of 37 to 45 °C ± 0.5°C for the FastPack® IP
is achieved by heating metal plates that adjoin the FastPack® IP. The light produced is read by a
photomultiplier tube. The analyzer provides a light-tight seal around the pack during the test process.
The FastPack® IP System analyzer performs a comprehensive self-diagnostic test each night at 12:00 am.
The same test is performed when “Run Diagnostic” is selected in the set-up menu. Throughout testing, the
analyzer monitors temperature, air pressure, background light, system power, and force profiles of seal
ruptures and clamps.
Limitation of Procedure
Please read the information packaged in the FastPack® IP Reagent Kit regarding up-to-date product
specifications and limitations.
Warranty (For U.S. Only)

Qualigen FastPack® IP System Limited (1 year) Warranty
Qualigen warrants, to the original purchaser, that the FastPack® IP System will be free from defects in
materials and workmanship for a period of one year from the date of purchase.
Qualigen’s liability for all matters arising under this warranty shall be limited solely to the repair or (in
Qualigen’s sole discretion) replacement of the product. If Qualigen reasonably determines that a repair or
replacement is covered by this warranty, Qualigen shall bear the cost of shipping the repaired or
replacement product to the customer. Risk of loss or damage during shipments under this warranty shall
be the responsibility of the party shipping the product. If product shipped to Qualigen under this warranty
is not suitably packaged for shipment, any physical damage present to the product on receipt by Qualigen
(and not previously reported) shall be presumed to have occurred in transit and will be the responsibility
of the customer. The customer must obtain a Return Authorization from Qualigen prior to shipping the
product back to Qualigen.
Qualigen shall not be obligated under this warranty if the need for repairs or replacements directly or
indirectly results from customer’s: (i) failure to use or store the product as specified by Qualigen; (ii)
failure to properly perform the services or maintenance required in the Operator’s Manual for a product;
(iii) repairs to a product by persons other than Qualigen service personnel; (iv) replacement of parts with
other than Qualigen genuine parts; (v) negligence or negligent operation of any product; or (vi) alterations
or modifications of any product without authorization from Qualigen.
THIS WARRANTY, TOGETHER WITH ANY OTHER WRITTEN WARRANTY THAT MAY BE ISSUED BY
QUALIGEN, IS THE SOLE AND EXCLUSIVE WARRANTY AS TO QUALIGEN PRODUCTS, EXTENDS
ONLY TO THE CUSTOMER AND IS EXPRESSLY IN LIEU OF ANY ORAL OR IMPLIED WARRANTIES
INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR WARRANTY AGAINST INFRINGEMENT.
Note: Qualigen does not warranty the StatSpin® centrifuge. Please check with StatSpin® for warranty
information.
Support / Services / Supplies

For questions concerning the FastPack® IP System or if supplies or services are needed, contact your local
FastPack® IP System dealer or Qualigen, Inc.
65000159 Rev. 007 (06/15) 69

Manufactured By:
Qualigen, Inc.
2042 Corte del Nogal, Carlsbad, CA 92011
(0) 1-760-918-9165 (PH) • (0) 1-760-918-9127 (FX)
Toll Free: 1-877-709-2169
www.qualigeninc.com
[email protected]
70 65000159 Rev. 007 (06/15)

Notes:
65000159 Rev. 007 (06/15) 71

72 65000159 Rev. 007 (06/15)
2042 Corte del Nogal, Suite B
Carlsbad, CA 92011
PH: (877) 709-2169; (760) 918-9165 • FX: (760) 918-9127
www.qualigeninc.com

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PROCEDURE

Safety Features .................................................................................................................................................. 2

Setting Up the FastPack® IP System................................................................................................................. 3

Getting Power to the FastPack IP System .................................................................................... 4

Turning ON the System Analyzer ................................................................................................... 4

Calibrating the FastPack® IP System ............................................................................................................... 11

A Word about Calibration ................................................................................................................................ 19

Control Testing ................................................................................................................................................. 21

65000159 Rev. 007 (06/15) i

Sample Dilution - hCG .................................................................................................................................... 29

Testing a Neat Sample in Dilution Mode ............................................................................................. 33

WHO International Standard ......................................................................................................................... 37

Sample Collection and Delivery into the FastPack® IP .................................................................................. 39

Running Patient Samples ................................................................................................................................ 47

Cleaning the FastPack® IP System.................................................................................................................. 55

Analyzer Software Upgrade ............................................................................................................................. 63

Calibration Reset ............................................................................................................................................. 65

ii 65000159 Rev. 007 (06/15)

65000159 Rev. 007 (06/15) iii

65000159 Rev. 007 (06/15) v

65000159 Rev. 007 (06/15) vii

What the FastPack® IP System Does

About This Manual

This column provides

This is the “Ready Mode”

65000159 Rev. 007 (06/15) 1

Nemko Mark Label

2 65000159 Rev. 007 (06/15)

FastPack® IP System Set Up

Remove all components of Keep shipping boxes and

Place analyzer on Analyzer is designed to be

65000159 Rev. 007 (06/15) 3

Plug Desktop Power Supply

Turning ON the System Analyzer

Plug AC Power Cord into

“Software vX.X” The analyzer will beep

“Ready” beep twice and display

4 65000159 Rev. 007 (06/15)

Enter the Set Up Menu for

Scroll to “Languages Units” “Languages

Press the BLUE button to

The analyzer allows the

65000159 Rev. 007 (06/15) 5

Testosterone units will

Setting Date and Time

Scroll to “Date/Time” by

Press the BLUE button to

The analyzer has an

6 65000159 Rev. 007 (06/15)

If date is incorrect, press

Scroll to the correct date “mm/dd/yy

Setting Analyzer for External Printer Use

If the display shows

65000159 Rev. 007 (06/15) 7

Press the BLUE button to

Scroll to “Exit” by pressing

Select “EXIT” by pressing

Connecting the External Printer

Invert Control Vial 6-‐8

Control Testing Procedure -‐ Continued