ICT1531/101/0/2024

Tutorial Letter 101/0/2024

Workstation Technical Skills

ICT1531

Year Module

Department of Computer Science

IMPORTANT INFORMATION
Please register on myUnisa, activate your myLife e-mail account and
make sure that you have regular access to the myUnisa module
website, ICT1531-24-Y, as well as your group website.

Note: This is a fully online module. It is, therefore, only available on myUnisa.

BARCODE
 CONTENTS

Page

1 INTRODUCTION ............................................................................................................................ 4
2 MODULE OVERVIEW .................................................................................................................... 5
2.1 Purpose .......................................................................................................................................... 5
2.2 Outcomes ....................................................................................................................................... 5
3 CURRICULUM TRANSFORMATION ............................................................................................ 6
4 LECTURER(S) AND CONTACT DETAILS .................................................................................... 6
5 RESOURCES ................................................................................................................................. 7
5.1 Prescribed book(s) .......................................................................................................................... 7
5.2 Recommended book(s) .................................................................................................................. 7
5.3 Electronic reserves (e-reserves) ................................................................................................... 8
6 STUDENT SUPPORT SERVICES ................................................................................................. 9
6.1 First-Year Experience Programme ................................................................................................. 9
7. STUDY PLAN ............................................................................................................................... 10
8 HOW TO STUDY ONLINE ........................................................................................................... 10
8.1 What does it mean to study fully online? ...................................................................................... 10
9. ASSESSMENT ............................................................................................................................. 11
9.1 Assessment criteria ...................................................................................................................... 11
9.2 Assessment plan .......................................................................................................................... 12
9.3 Assessment due dates ................................................................................................................. 12
9.4 Submission of assessments ......................................................................................................... 12
9.4.1 Types of assignments and descriptions ......................................................................................... 13
9.5 The assessments .......................................................................................................................... 14
9.6 Other assessment methods .......................................................................................................... 14
9.7 The examination ........................................................................................................................... 14
9.7.1 Invigilation/proctoring .................................................................................................................... 15
10. ACADEMIC DISHONESTY .......................................................................................................... 16
10.1 Plagiarism ..................................................................................................................................... 16
10.2 Cheating ....................................................................................................................................... 16
10.3 For more information about plagiarism, follow the link below: ...................................................... 16
11. STUDENTS LIVING WITH DISABILITIES ................................................................................... 16
12. FREQUENTLY ASKED QUESTIONS .......................................................................................... 16

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13. SOURCES CONSULTED ............................................................................................................. 16

14. IN CLOSING ................................................................................................................................. 17

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1 INTRODUCTION
Dear Student

Unisa is a comprehensive open distance e-learning (CODeL) higher education institution.

The comprehensiveness of our curricula encapsulates a range of offerings, from strictly
vocational to strictly academic certificates, diplomas and degrees. Unisa's "openness" and its
distance eLearning character result in many students registering at Unisa who may not have
had an opportunity to enrol in higher education. Our CODeL character implies that our
programmes are carefully planned and structured to ensure success for students ranging
from the under-prepared but with potential to the sufficiently prepared.

Teaching and learning in a CODeL context involves multiple modes of delivery ranging from
blended learning to fully online. As a default position, all post graduate programmes are
offered fully online with no printed study materials, while undergraduate programmes are
offered in a blended mode of delivery where printed study materials are augmented with
online teaching and learning via the learner management system – myUnisa. In some
instances, undergraduate programmes are offered fully online as well.

Furthermore, our programmes are aligned with the vision, mission and values of the
University. Unisa's commitment to serve humanity and shape futures combined with a clear
appreciation of our location on the African continent, Unisa's graduates have distinctive
graduate qualities which include

• independent, resilient, responsible and caring citizens who are able to fulfil and serve
in multiple roles in their immediate and future local, national and global communities

• having a critical understanding of their location on the African continent with its
histories, challenges and potential in relation to globally diverse contexts

• the ability to critically analyse and evaluate the credibility and usefulness of
information and data from multiple sources in a globalised world with its ever-
increasing information and data flows and competing worldviews

• how to apply their discipline-specific knowledges competently, ethically and creatively

to solve real-life problems

• an awareness of their own learning and developmental needs and future potential

NB: This is a fully online module. It is, therefore, only available on myUnisa and
students will not receive any study material via post.

Whether a module is offered either as blended (meaning that we use a combination of printed
and online material to engage with you) or online (all information is available via the internet),
we use myUnisa as our virtual campus. This is an online system that is used to administer,
document and deliver educational material to you and support engagement with you. Look
out for information from your lecturer as well as other Unisa platforms to determine how to
access the virtual myUnisa module site. Information on the tools that will be available to
engage with the lecturer and fellow students to support your learning will also be
communicated via various platforms.

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You are encouraged to log into the module site on myUnisa ICT1531-24-Y regularly (that is, at
least twice per week).

Because this is a fully online module, you will need to use myUnisa to study and complete the
learning activities for this module. Visit the website for [module code] on myUnisa frequently.
The website for your module is ICT1531-24-Y. Owing to the nature of this module, you can read
about the module and find your study material online. Go to the website at
https://my.unisa.ac.za and log in using your student number and password. Click on
"myModules" at the top of the web page and then on "Sites" in the top right corner. In the new
window, click on the grey Star icon next to the modules you want displayed on your navigation
bar. Close the window in the top right corner. Then select the option "Reload to see your
updated favourite sites". Now go to your navigation bar and click on the module you want to
open.

We wish you every success with your studies!

2 MODULE OVERVIEW
2.1 Purpose

Welcome to Workstation Technical Skills (Comprehensive Computer Technician). This course

provides the basic knowledge needed to be a general computer technician in a vendor-neutral
format. The hardware material covers PC hardware and peripherals, networks, mobile devices,
virtualisation and cloud computing, and troubleshooting computers, peripherals, and network
issues. The operating system material covers installing, maintaining, and troubleshooting
operating systems, software, security, and operational procedures.

This course maps to the CompTIA A+ 220-1101 and 220-1102 syllabus. This module is useful
to provide Information Technology professionals with the skills, knowledge and values needed
to install, support, maintain and analyse problems in software products and systems. The
learner will be able to help ensure the continuation of an organisation’s operations.

Qualified learners will be able to analyse, diagnose, maintain and support workstations to
specific standards for example, clearly communicate with end-users and delivering timeous and
cost-effective solutions to the satisfaction of the client.

Learners will be equipped to diagnose problems, identify solutions, suggest improvements, or

escalate the query to a specialist.
2.2 Outcomes

Students who have completed this module successfully will be able to:
Specific outcome 1
Identify the names, purpose, and characteristics, of system modules. Recognize these modules
by sight or definition.
Specific outcome 2
Identify basic procedures for adding and removing field-replaceable modules for desktop
systems. Given a replacement scenario, choose the appropriate sequences.
Specific outcome 3
Identify basic procedures for adding and removing field- replaceable modules for portable
systems. Given a replacement scenario, choose the appropriate sequences.

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Specific outcome 4
Identify typical IRQs, DMAs, and I/O addresses, and procedures for altering these settings
when installing and configuring devices. Choose the appropriate installation or configuration
steps in a given scenario.
Specific outcome 5
Identify the names, purposes, and performance characteristics, of standardized/common
peripheral ports, associated cabling, and their connectors. Recognize ports, cabling, and
connectors, by sight.
Specific outcome 6
Identify proper procedures for installing and configuring common IDE devices. Choose the
appropriate installation or configuration sequences in given scenarios. Recognize the
associated cables.
Specific outcome 7
Identify proper procedures for installing and configuring common SCSI devices. Choose the
appropriate installation or configuration sequences in given scenarios. Recognize the
associated cables.

You must keep these outcome statements in mind throughout the course as your final
assessment will be based on these statements

3 CURRICULUM TRANSFORMATION
Unisa has implemented a transformation charter, in terms of which the university has placed curriculum
transformation high on the teaching and learning agenda. Curriculum transformation includes student-
centred scholarship, the pedagogical renewal of teaching and assessment practices, the scholarship of
teaching and learning, and the infusion of African epistemologies and philosophies. All of these will be
phased in at both programme and module levels, and as a result of this you will notice a marked change
in the teaching and learning strategy implemented by Unisa, together with the way in which the content
is conceptualised in your modules. We encourage you to embrace these changes during your studies at
Unisa in a responsive way within the framework of transformation. You are also encouraged to visit
the curriculum transformation MOOC site at https://adovh.unisa.ac.za/course/view.php?id=66.
Instructions on how to log in to the LMS and how to join a course at
https://adovh.unisa.ac.za/mod/page/view.php?id=1153

4 LECTURER(S) AND CONTACT DETAILS

4.1 Lecturer(s)

The primary lecturer for this module is Mr. Molefe Maloma.

Department: Information Systems
Telephone: 011 670 9092 / 9753
Email: [email protected]

4.2 Department

You can contact the School of Computing as follows:

Telephone: 011 670 9200
Email: [email protected]

4.3 University

To contact the University, follow the instructions on the Contact us page on the Unisa website.
Remember to have your student number available whenever you contact the University.

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Whenever you contact a lecturer via e-mail, please include your student number in the subject
line to enable the lecturer to help you more effectively.
Contact addresses of the various administrative departments appear on the Unisa website:
http://www.unisa.ac.za/sites/corporate/default/Contact-us/Student-enquiries.

Please include the student number in all correspondence

5 RESOURCES
5.1 Prescribed book(s)

Title. The Official CompTIA A+ Core 1 & Core 2 Student Guide (220-1101 & 220-1102)
Pub. Date: 2022-04-20
Author(s): James Pengelly
Pages: 894
ISBN: 978-1-64274-415-6
Website. https://za-store.comptia.org/the-official-comptia-a-core-1-and-core-2-student-guide-
exams-220-1101-and-220-1102-/p/APL-11C-SPBK-22-C
You can also purchase the textbook from Masterskills publishers:
CompTIA A+ Certification Core 1 & Core 2 (Exam 220-1101 & 220-1102), Comprehensive,
product code: CCT0102-R10-SCC.
Website: www.masterskill.co.za OR http://196.28.20.20/crm/. You may order the book through
Marlene Louw and/or Ashley Ederies. Tel: +21 21 200 6667, email: [email protected]
and/or [email protected].
It is the responsibility of the student to consult both publishers (CompTIA and Masterskills) in
order to compare the prices and decide on which publisher to purchase the textbook from.
Note: If you struggle with the procedure of getting your book, check announcement or use
course contact on myUNISA.

You can probably find enough about Linux on the Internet. A good site for Linux is the Ubuntu
website and it may be a good idea to run Ubuntu Linux from a CD or download from the website
to get an idea of what it can do. The fun thing about the module is that you have to learn how to
find information. This is because IT information and practises changes so quickly. So, the stuff
you learn now will be out of date soon. But the skill of finding information will stay with you.

5.2 Recommended book(s)

There are no recommended books for this module but any textbook that covers CompTIA A+
220-1101 & 220-1102 syllabus can be used.

Recommended books can be requested online, via the Library catalogue.

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5.3 Electronic reserves (e-reserves)

There are no electronic reserves for this module E-reserves can be downloaded from the library
catalogue. More information is available at: http://libguides.unisa.ac.za/request/request

5.4 Library services and resources

The Unisa Library offers a range of information services and resources. The library has
created numerous library guides, available at http://libguides.unisa.ac.za

Recommended guides:

• For brief information on the library, go to https://www.unisa.ac.za/library/libatglance

• For more detailed library information, go to
http://www.unisa.ac.za/sites/corporate/default/Library
• Frequently Asked Questions,
visit https://www.unisa.ac.za/sites/corporate/default/Library/Frequently-Asked-Questions
• For research support and services such as the Personal Librarian service and the
Information Search Librarian's Literature
Search Request (on your research topic) service,
visit http://www.unisa.ac.za/sites/corporate/default/Library/Library-services/Research-
support.
• For library training for undergraduate
students, visit https://www.unisa.ac.za/sites/corporate/default/Library/Library-
services/Training
• Lending Services https://www.unisa.ac.za/sites/corporate/default/Library/Library-
services/Lending-services
• Services for Postgraduate students -
https://www.unisa.ac.za/sites/corporate/default/Library/Services-for-Postgraduates
• Support and Services for students with disabilities -
https://www.unisa.ac.za/sites/corporate/default/Library/Services-for-students-with-
special-needs
• Library Technology Support -https://libguides.unisa.ac.za/techsupport
• Finding and using library resources and tools -
http://libguides.unisa.ac.za/Research_skills
• A–Z list of library databases – https://libguides.unisa.ac.za/az.php

Important contact information:

• Technical problems encountered in accessing library online services: Lib-
[email protected]
• General library-related queries: [email protected]
• Queries related to library fines and payments: [email protected]
• Interlibrary loan service for postgraduate students: [email protected]
• Literature Search Service: [email protected]
• Social media channels: Facebook: UnisaLibrary and Twitter: @UnisaLibrary

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6 STUDENT SUPPORT SERVICES

The Study @ Unisa brochure is available on myUnisa: www.unisa.ac.za/brochures/studies

This brochure contains important information and guidelines for successful studies through
Unisa.

If you need assistance with regard to the myModules system, you are welcome to use the
following contact details:

• Toll-free landline: 0800 00 1870 (Select option 07 for myModules)

• E-mail: [email protected] or [email protected]

You can access and view short videos on topics such as how to view your calendar, how to
access module content, how to view announcements for modules, how to submit assessment
and how to participate in forum activities via the following link: https://dtls-
qa.unisa.ac.za/course/view.php?id=32130

Registered Unisa students get a free myLife e-mail account. Important information, notices
and updates are sent exclusively to this account. Please note that it can take up to 24 hours
for your account to be activated after you have claimed it. Please do this immediately after
registering at Unisa, by following this link: [email protected]

Your myLife account is the only e-mail account recognised by Unisa for official
correspondence with the university and will remain the official primary e-mail address on
record at Unisa. You remain responsible for the management of this e-mail account.

6.1 First-Year Experience Programme

Many students find the transition from school education to tertiary education stressful. This is also true in
the case of students enrolling at Unisa for the first time. Unisa is a dedicated open distance and e-
learning institution, and it is very different from face-to-face/contact institutions. It is a mega university,
and all our programmes are offered through either blended learning or fully online learning. It is for this
reason that we thought it necessary to offer first-time students additional/extended support to help them
seamlessly navigate the Unisa teaching and learning journey with little difficulty and few barriers. We
therefore offer a specialised student support programme to students enrolling at Unisa for the first time –
this is Unisa’s First-Year Experience (FYE) Programme, designed to provide you with prompt and helpful
information about services that the institution offers and how you can access information. The following
FYE services are currently offered:

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 FYE Website Email Support

www.unisa.ac.za/FYE [email protected]

FYE1500
Post
myUnisa; Study
Registration
Referrals to Skills; Academic &
Orientation Digital Literacies;
other support
services i.e. etc
Counselling;
Reading & Writing
workshops

To ensure that you do not miss out on important academic and support communication
from the SRU, please check your myLife inbox regularly.

7. STUDY PLAN
Studying fully online modules differs completely from studying some of your other modules at
Unisa.

• All your study material and learning activities for online modules are designed to be
delivered online on myUnisa.
• All your assignments must be submitted online. This means that you will do all your
activities and submit all your assignments on myUnisa. In other words, you may NOT
post your assignments to Unisa using the South African Post Office.
• All communication between you and the University happens online. Lecturers will
communicate with you via e-mail and SMS, and use the Announcements, the Discussion
Forums and the Questions and Answers tools. You can also use all of these platforms to
ask questions and contact your lecturers.

8 HOW TO STUDY ONLINE

8.1 What does it mean to study fully online?

All your assignments must be submitted online. This means that you will do all your
activities and submit all your assignments on myUnisa.

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9. ASSESSMENT
9.1 Assessment criteria

As part of the formative assessment of this module you will be required to complete
assignments for this module; the due dates are available on myUnisa. The assignments must
be completed and submitted online. You will only be allowed to submit the assignments once.

Doing a qualification such as the National Diploma in IT through Unisa is the same as doing it
through any of the residential institutions. This means that you need to spend as much time on
each of your modules as you would if you were attending classes.
This module is on level 5 of the NQF (National Qualifications Framework) and it contributes 12
credits towards your final qualification. According to the Department of Education, you should
therefore spend 120 notional hours completing this module; these hours include time spent
studying, doing the online activities, completing assignments and writing the exam.
The module is run over a year, and 2 hours is deducted from the notional hours for the exam.

Please also refer to your Study @ Unisa brochure for general time management and planning skills
– this module requires about four to six hours per week. NB: For written and/or multiple-choice
question assignments - Please ONLY submit on myUnisa. Assignments may not be submitted by
fax, e-mail or postal service. For detailed information on assignments, please refer to the Study @
Unisa brochure.

NB: Because this is an online module, the assignments are not provided in this tutorial letter.
Instead, the assignments are provided online as they become due. You will see them when you
go online.
The national hours attached to the module are divided as follows:

Hours Activity

8 Purchase prescribed books

Register on my.unisa.ac.za
Get hardware and software in place

15 Study theoretical concepts from prescribed book

30 Complete practical examples and exercises in prescribed book

5 Participate in online discussion

5 Participate in etutor site activities

20 Complete formative assessment

10 Complete self-assessments

25 Prepare for summative assessment

2 Complete summative assessment

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9.2 Assessment plan

• To complete this module, you will be required to submit FOUR assessments.

• All information about when and where to submit your assessments will be made available
to you via the myModules site for your module.
• Due dates for assessments, as well as the actual assessments are available on the
myModules site for this module.
• To gain admission to the examination, you will be required to submit 2 assignment/s.
• The assignment weighting for the module is 20%.
• You will receive examination information via the myModules sites. Please watch out for
announcements on how examinations for the modules for which you are registered will
be conducted.
• The examination will count 80% towards the final module mark.

• The final mark (100%) comprises of a year mark (20%) and an exam mark (80%).
Your Final Mark (FM) for this module is calculated as follows:
Assignment 01 (50%) + Assignment 02 (50%) = Year Mark (YM) which is 100%
Final Mark = Year Mark (20%) + Exam Mark (80%)
The pass mark for this module ICT1531 is 50%
See Unisa 2021 Student Rules https://www.unisa.ac.za/sites/myunisa/default/Learner-support-&-
regions/Student-Policies-&-Rules

9.3 Assessment due dates

• There are no assignment due dates included in this tutorial letter.

• Assignment due dates will be made available to you on the myUnisa landing page for this
module. We envisage that the due dates will be available to you upon registration.

• Please start working on your assessments as soon as you register for the module.

• Log on to the myUnisa site for this module to obtain more information on the due dates
for the submission of the assessments.

9.4 Submission of assessments

• Unisa, as a comprehensive open distance e-learning institution (CODeL), is moving

towards becoming an online institution. You will therefore see that all your study material,
assessments and engagements with your lecturer and fellow students will take place
online. We use myUnisa as our virtual campus.

• The myUnisa virtual campus will offer students access to the myModules site, where
learning material will be available online and where assessments should be completed.
This is an online system that is used to administer, document, and deliver educational
material to students and support engagement between academics and students.

• The myUnisa platform can be accessed via https://my.unisa.ac.za. Click on the

myModules 2024 button to access the online sites for the modules that you are
registered for.

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• The university undertakes to communicate clearly and as frequently as is necessary to

ensure that you obtain the greatest benefit from the use of the myModules learning
management system. Please access the announcements on your myModules site
regularly, as this is where your lecturer will post important information to be shared with
you.

• When you access your myModules site for the module/s you are registered for, you will
see a welcome message posted by your lecturer. Below the welcome message you will
see the assessment shells for the assessments that you need to complete. Some
assessments may be multiple choice, some tests, others written assessments, some
forum discussions, and so on. All assessments must be completed on the assessment
shells available on the respective module platforms.

• To complete quiz assessments, please log on to the module site where you need to
complete the assessment. Click on the relevant assessment shell (Assessment 1,
Assessment 2, etc.). There will be a date on which the assessment will open for you.
When the assessment is open, access the quiz online and complete it within the time
available to you. Quiz assessment questions are not included in this tutorial letter
(Tutorial Letter 101) and are only made available online. You must therefore access the
quiz online and complete it online where the quiz has been created.

• It is not advisable to use a cell phone to complete the quiz. Please use a desktop
computer, tablet or laptop when completing the quiz. Students who use a cell phone find
it difficult to navigate the Online Assessment tool on the small screen and often struggle
to navigate between questions and successfully complete the quizzes. In addition, cell
phones are more vulnerable to dropped internet connections than other devices. If at all
possible, please do not use a cell phone for this assessment type.

• For written assessments, please note the due date by which the assessment must be
submitted. Ensure that you follow the guidelines given by your lecturer to complete the
assessment. Click on the submission button on the relevant assessment shell on
myModules. You will then be able to upload your written assessment on the myModules
site of the modules that you are registered for. Before you finalise the upload, double
check that you have selected the correct file for upload. Remember, no marks can be
allocated for incorrectly submitted assessments.

9.4.1 Types of assignments and descriptions

All assignments are defined as either optional, mandatory, compulsory, or elective.

• Elective assignments
- If not submitted, the student gets no mark for this item.
- The best of the required submissions will count.
• Mandatory assignments
- If not submitted, the student gets no mark for this item.
• Compulsory assignments
- If not submitted, the result on the student’s academic record will be absent.

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 • Optional assignments – You are encouraged as a student to do optional
assignment so that it may benefit your learning.

I. Elective assignments
a. the student is given a choice of which assignments within an identified group to
submit, only the best result(-s), the number of which is specified in advance, will
contribute towards the year mark.
b. elective assignments must also be grouped into an elective group.
c. for the student to select which assignment to submit, the elective assignments must
be grouped together. For such an elective group, relevant information must be
provided to the student, such as how many of the assignments must be submitted
and how many of the assignment marks should be combined into the year mark.
d. The selection criteria define how marks received for assignments in an elective group
are to be combined into the year mark. Three different criteria may be used for
calculating the year mark:
• The best mark should be used, or
• If the student submits fewer than the required number of assignments per group or
no assignment in a group, a mark of 0% will be used.
• 0% is awarded to all non-submitted or unmarked assessments. A best mark is
then calculated from all items.

II. Mandatory assignments

a. contribute to the year mark.
b. If a student fails to submit a mandatory assignment, no mark is awarded and the year
mark is calculated accordingly. The student will therefore forfeit the marks attached to
this assignment when the final mark for the module is calculated.
III. Compulsory Assessment
a. when not submitted, the student will fail a Continuous Assessment module but will
be shown as absent from the examination in the case of other modules.

IV. Optional assignments – You are encouraged as a student to do optional assignment so

that it may benefit your learning.

9.5 The assessments

As indicated in section 9.2, you need to complete FOUR assessments for this module. There
are no assignments included in this tutorial letter. Assignments and due dates will be made
available to you on myModules for this module. We envisage that the due dates will be available
to you upon registration.

9.6 Other assessment methods

Self-assessment questions are made available on MyModules for this module.

9.7 The examination

Examination information and details on the format of the examination will be made available to
you online via the myUnisa site. Look out for information that will be shared with you by your
lecturer and e-tutors (where relevant) and for communication from the university.

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9.7.1 Invigilation/proctoring

Since 2020 Unisa conducts all its assessments online. Given stringent requirements from
professional bodies and increased solicitations of Unisa’s students by third parties to unlawfully
assist them with the completion of assignments and examinations, the University is obliged to
assure its assessment integrity through the utilisation of various proctoring tools: Turnitin,
Moodle Proctoring, the Invigilator App and IRIS. These tools will authenticate the student’s
identity and flag suspicious behaviour to assure credibility of students’ responses during
assessments. The description below is for your benefit as you may encounter any or all of these
in your registered modules:

Turnitin is a plagiarism software that facilitates checks for originality in students’ submissions
against internal and external sources. Turnitin assists in identifying academic fraud and ghost
writing. Students are expected to submit typed responses for utilisation of the Turnitin software.

The Moodle Proctoring tool is a facial recognition software that authenticates students’ identity
during their Quiz assessments. This tool requires access to a student’s mobile or laptop
camera. Students must ensure their camera is activated in their browser settings prior to their
assessments.

The Invigilator “mobile application-based service does verification” of the identity of an

assessment participant. The Invigilator Mobile Application detects student dishonesty-by-proxy
and ensures that the assessment participant is the registered student. This invigilation tool
requires students to download the app from their Play Store (Google, Huawei and Apple) on
their mobile devices (camera enabled) prior to their assessment.

IRIS Invigilation software verifies the identity of a student during assessment and provides for
both manual and automated facial verification. It has the ability to record and review a student’s
assessment session. It flags suspicious behaviour by the students for review by an academic
administrator. IRIS software requires installation on students’ laptop devices that are enabled
with a webcam.

Students who are identified and flagged for suspicious dishonest behaviour arising from the
invigilation and proctoring reports are referred to the disciplinary office for formal proceeding.

Please note:

Students must refer to their module assessment information on their myModule sites to
determine which proctoring or invigilation tool will be utilised for their formative and summative
assessments.

The formative assessments utilise the proctoring tools to alleviate pressures associated with
lack of examination unreadiness by students. The quiz assessment utilises the Moodle
Proctoring tool, written assessment utilises the IRIS software.

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 10. ACADEMIC DISHONESTY
10.1 Plagiarism
Plagiarism is the act of taking the words, ideas and thoughts of others and presenting them as
your own. It is a form of theft. Plagiarism includes the following forms of academic dishonesty:

• Copying and pasting from any source without acknowledging the source.
• Not including references or deliberately inserting incorrect bibliographic information.
• Paraphrasing without acknowledging the original source of the information.
10.2 Cheating
Cheating includes, but is not limited to, the following:

• Completing assessments on behalf of another student, copying the work of another

student during an assessment, or allowing another student to copy your work.
• Using social media (e.g. WhatsApp, Telegram) or other platforms to disseminate
assessment information.
• Submitting corrupt or irrelevant files, this forms part of examination guidelines
• Buying completed answers from so-called “tutors” or internet sites (contract cheating).
10.3 For more information about plagiarism, follow the link below:
https://www.unisa.ac.za/sites/myunisa/default/Study-@-Unisa/Student-values-and-rules

11. STUDENTS LIVING WITH DISABILITIES

The Advocacy and Resource Centre for Students with Disabilities (ARCSWiD) provides an
opportunity for staff to interact with first-time and returning students with disabilities.
If you are a student with a disability and would like additional support or need additional time for
assessments, you are invited to contact (name and e-mail address of the lecturer must be
inserted) to discuss the assistance that you need.

12. FREQUENTLY ASKED QUESTIONS

Please visit the module site for frequently asked questions.

13. SOURCES CONSULTED

The prescribed textbook is the main source. Other sources are Microsoft’s Windows site and the
Ubuntu Linux website.

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 ICT1531/101/0/2024

14. IN CLOSING
Do not hesitate to contact us by e-mail if you are experiencing problems with the content of this
tutorial letter or with any academic aspect of the module.
We wish you a fascinating and satisfying journey through the learning material, and trust that you
will complete the module successfully. We wish you success in your studies.
Enjoy the journey!
Molefe Maloma – lecturer for ICT1531.

©
Unisa 2024

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