New Hire PCPersonalization Guide

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Register for PingiD for remote access to the EY network and applications

When working outside of an EY office, some resources or applications may require you to connect to the EY network. To do so, use EY Remote Connect
(EYRC), a VPN service that enables you to securely access EY resources when you are on the road, at a client site or working remotely.

Use PingID to log in to EY Remote Connect


To log in to EYRC, you need to use PingID. It’s a convenient tool that EY people use to authenticate their identities to access many EY resources that
require a second factor of authentication beyond username and password.

How to register for PingiD


1. Open the registration portal for New Hires https://mfa-onboarding.ey.com from your personal device (laptop or mobile phone).
2. Log in using your EY email address and password sent by EY in separate emails.
3. Follow the instructions displayed on your device to perform the following:
Identity verification (dark background screens): verify your identity by receiving a onetime code to the phone number or personal email address
you provided during onboarding. After successful identity verification, you will be redirected to the actual PingiD Registration Portal.
 PingID Registration (white background screens): register for PingID using your chosen methods (see recommendations below).

Recommendations for PingiD registration


PingiD lets you set up multiple ways to authenticate your identity for access to the EY network and applications. During registration, choose the methods
recommended below for the most convenient experience.
 Primary method: install the PingID app on your mobile device and allow push notifications. This enables you to authenticate your identity
without being connected to the internet with one finger swipe in the app.
 Secondary method: your personal email address to receive one-time passcodes. This will act as a backup method in case your primary method is
not available.
If you don’t have a mobile device available, you can choose personal email address or voice (phone number) as your primary method.

In case you face any issue during PC personalization, please reach out to New Hire PC Provisioning team through which you received your login
credentials email by mentioning your contact details and preferred time so that technician can connect with you.
Before you start

Hello! Plug in your EY laptop


to a power source.

You’re about to set up your EY laptop. The


Make sure you can access the following
process takes approximately 30-40 minutes. emails on your personal mail box:
This guide will help you navigate the steps
• Login Credentials
you will see on your computer screen. • Login Password

Ensure EY login
STARTSTATSTARTSTSTARTSTARTSTARTST credentials and
Let’s start
ARTSTATSTARTSTSTARTSTARTSTARTSTAR passwords for your
home Wi-Fi available
during the process.
Personalization
Start

Personalization
Note:
Internet
- You can navigate through this guide by choosing the
step you need help with from the menu on the right. EY Remote Connect
- Your computer will need to reboot at different times
PingID
during the process.

- If your screen goes black you may need to wake it up Sign in with EY
by touching the keypad or touchpad.
EY Remote Connect 2
- Make sure you are entering correct passwords at
appropriate stage. Windows login

Feedback

Final Windows login

Next steps
Internet
Start

If you're currently not at an EY office, select I'm working remotely or If


Personalization
you are in an EY office, choose I'm in an EY office and pick if you want to
connect to Wi-Fi or with a network cable.
Internet
Click Next.
Follow instructions on the screen to establish an internet connection. EY Remote Connect

PingID

Sign in with EY

EY Remote Connect 2

Windows login

Feedback

Final Windows login

Next steps
EYRC (EY RemoteConnect) 1/2
Start
You need to connect to EYRC using PingID. Ensure you have already registered for PingID and
respective app is installed on your smartphone before proceeding with below mentioned step.
Once registered, select the 2nd option “I want to use PingID authentication”. Personalization

Below mentioned screen will appear, in which, you need to use your EY email id and Windows Internet
password which is already been shared in a separate mail and click Next.
EY Remote Connect

PingID

Sign in with EY

EY Remote Connect 2

Windows login

Feedback

Final Windows login

Next steps
EYRC (EY RemoteConnect) 2/2
Start
Now authenticate using PingID app installed on your smartphone.

EY Remote Connect (EYRC) connection window will appear and once it is connected Personalization
successfully, it will take you to further step towards setting up your laptop.
Internet

EY Remote Connect

PingID

Sign in with EY

EY Remote Connect 2

Windows login

Feedback

Final Windows login

Next steps
Sign in with EY
Start

You can now log in using your username and password.


Personalization
Your username (Windows ID) can be found in the email with subject
line : ‘Login Credentials’ Internet

Your password can be found in the email with subject line: EY Remote Connect
‘Login Password’
PingID

Sign in with EY

EY Remote Connect 2

Windows login

Feedback

Final Windows login

Next steps
EY Remote Connect 2
Start
Your computer restarted so you need to connect again with EY Remote
Connect by authenticating through PingID
Personalization

Internet

EY Remote Connect

PingID

Sign in with EY

EY Remote Connect 2

Windows login

Feedback

Final Windows login

Next steps
Windows login
Start

To login to Windows, use the username (Windows ID).


Personalization
Your password was sent in the email with subject line:
‘Login Credentials’.
Internet
After you confirm, some processing time will be needed
again. EY Remote Connect

PingID

Sign in with EY

EY Remote Connect 2

Windows login

Feedback

Final Windows login

Next steps
Feedback
Start

Please, provide feedback on the setup experience.


Personalization
Your computer will restart for the final time and you will be able
to login to your EY laptop. Internet

EY Remote Connect

PingID

Sign in with EY

EY Remote Connect 2

Windows login

Feedback

Final Windows login

Next steps
Final Windows login
Start

To login, you need to use your credentials again.


Personalization
To login to Windows, use the username (Windows ID).
The password was sent in the email with subject line: ‘Login Internet
Credentials’.
EY Remote Connect

PingID

Sign in with EY

EY Remote Connect 2

Windows login

Feedback

Final Windows login

Next steps
Next steps
Once you're logged in to Windows, you can access EY resources. Start

Mail icon Personalization


The mail icon on the system tray should be removed as it is not supported
in EY. Right-click and choose to unpin from taskbar. Internet

EY Remote Connect

Launch Outlook PingID


To open your EY outlook mail box, type “Outlook” in your PC search bar and open
the Outlook app, If prompted, type your EY email address and click connect. Sign in with EY
To pin outlook to taskbar, click start and type outlook. Right-Click the Outlook item in
the menu and choose “Pin to taskbar”
EY Remote Connect 2

Windows login

Feedback

Final Windows login

Next steps
Next steps
Start
Outlook Signature
To create your signature from the branding zone, refer to: Personalization
Microsoft Outlook – Create your email signature and set for new messages
and replies Internet

Additional software and resources EY Remote Connect


Additional EY approved software’s can be requested directly from the EY AppStore.
To open EY AppStore click start > EY Tools and launch EY AppStore
PingID
We strongly recommend you refer the mail with subject line ‘Welcome to EY’ received
on your official EY email id to get yourself familiarized with EY Technology Sign in with EY
applications and resources.

EY Remote Connect 2
Help
In case you face any issue during PC personalization, please reach out to New Hire
PC Provisioning team through which you received your login credentials email by Windows login
mentioning your contact details and preferred time so that technician can connect
with you. Feedback
This shared mailbox is monitored only for new joiner’s PC build process on working
days between 9:30 am to 6:00 pm excluding public holidays. Requests received after Final Windows login
4:00 pm will be addressed on next working day
Next steps

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