ESI Course Catalog Version 3

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ENTERPRISE SKILLS INITIATIVE

Course catalog

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Enterprise Skills Initiative 2


Table of contents

Find training in the Learner Experience Portal 4

Skills-based instructor-led training 5

Course AI-050 6 Course AZ-1003 9 Course DP-601 12


Course AZ-1001 7 Course AZ-2001 10
Course AZ-1002 8 Course AZ-2002 11

Project Readiness 13

Course PR-602 14 Course PR-603 15 Course PR-801 16

Instructor-led training for Microsoft Azure 17

Course AI-102 18 Course AZ-400 24 Course DP-203 30


Course AZ-104 19 Course AZ-500 25 Course DP-300 31
Course AZ-120 20 Course AZ-700 26 Course DP-420 32
Course AZ-140 21 Course AZ-800 27 Course DP-500 33
Course AZ-204 22 Course AZ-801 28
Course AZ-305 23 Course DP-100 29

Instructor-led training for Microsoft Security, compliance, and identity 34

Course SC-100 35 Course SC-300 37


Course SC-200 36 Course SC-400 38

Instructor-led training for Microsoft Power Platform 39

Course PL-100 40 Course PL-300 42 Course PL-500 44


Course PL-200 41 Course PL-400 43 Course PL-600 45

Instructor-led training for Microsoft Dynamics 365 46

Course MB-210 47 Course MB-260 51 Course MB-335 55


Course MB-220 48 Course MB-300 52 Course MB-500 56
Course MB-230 49 Course MB-310 53 Course MB-700 57
Course MB-240 50 Course MB-330 54 Course MB-800 58

Instructor-led training for modern workplace 59

Course MD-102 60 Course MS-203 62 Course MS-721 64


Course MS-102 61 Course MS-700 63

Enterprise Skills Initiative 3


Find training in the Learner
Experience Portal

Whether you know the specific type of training you need or you’re browsing the options based on general skills
or profiles, find the right courses, self-paced training, Microsoft Certifications, Microsoft Virtual Training Days,
gamified learning, Microsoft Learn opportunities and resources, and more in the Enterprise Skills Initiative (ESI)
Learner Experience Portal (LxP).

Find a Training Services Partner


If you would like to take instructor-led training with a Training Services Partner (TSP) from our global network, find a
TSP near you. TSPs can help IT professionals and developers learn practical new skills, prepare for certification, and gain
experience that directly transfers from the classroom to the
workplace. And they can help IT managers improve efficiency
and productivity, prepare to deploy Microsoft technology,
and strengthen employee recruitment and development.
Learn more about the value of TSPs.

Search for learning benefits


You can easily search for learning benefits in the LxP to find
the ESI opportunities and resources available to you. In the
Search box, enter a certification name or exam number,
course title or number, or a relevant key word.

Filter search results


The LxP also includes many filtering options to help you
narrow down your search results so you can find and
schedule the right training. Try filtering by:

• Learning Experience
• Roles
• Time Zone
• Languages
• Availability

 Search for training in the LxP, or find a Training Services Partner.

Enterprise Skills Initiative 4


Skills-based
instructor-led
training
Skills-based instructor-led training (ILT) courses are
one-day training opportunities that you can easily fit into
your busy work schedule. They’re designed to offer you the
flexibility to focus on specific tech skills and to help you
and your teams rapidly skill up to unblock strategic Azure,
security, and AI projects. They include lectures and (in many
instances) interactive lab experiences.

Some of the skills-based training courses are also associated


with Microsoft Applied Skills credentials, which can
help validate your proficiency in skill sets specific to critical
business problems. To earn a credential, if applicable, skill up
with the associated skills-based training and then pass an
on-demand, task-based, interactive lab assessment. Applied
Skills credentials can validate your skills for a particular
project, expand your expertise in your current role, and even
help you take the first step toward earning a certification.

5
Develop Generative AI Solutions with Azure OpenAI Service
Course AI-050
Skills-based training: 1 day

Course description Audience profile


This course explores how to how to provision Azure This course is intended for:
OpenAI Service, deploy models, and use them in • Software developers and data
generative AI applications. Azure OpenAI Service scientists who need to use large
provides access to its powerful large language models, language models for generative AI.
such as GPT—the model behind the popular ChatGPT • Anyone seeking to understand
service. These models enable various natural language how Azure OpenAI Service can be
processing (NLP) solutions to understand, converse, and used to implement generative AI
generate content. Users can access the service through solutions.
REST APIs, SDKs, and Azure OpenAI Studio. NOTE: To
complete the interactive labs in this course, learners
need an Azure subscription that has been approved for
access to Azure OpenAI Service. The approval process
can take several days.

Agenda

• Introduction to Azure OpenAI Service


• Get started with Azure OpenAI Service
• Build natural language solutions with Azure OpenAI Service
• Apply prompt engineering with Azure OpenAI Service

Additional details

Prerequisite knowledge and experience: Explore more details and find the learning path
• Familiarity with Azure and the Azure portal. for Course AI-050.
• Experience programming with C# or Python. If you
have no previous programming experience, it is Want to continue learning about AI? To find more
recommended that you complete the Write your learning opportunities available to you, connect with
first code using C# (Get started with C#, Part 1) or a Training Services Partner.
Python for beginners learning path before taking
this course.

New to Azure AI?


Complete Course AI-900.

 Book this course in the LxP. If the course is not available, contact your
Training Program Manager or find a Training Services Partner.

Enterprise Skills Initiative 6


Deploy and manage containers using Azure Kubernetes Service
Course AZ-1001
Skills-based training: 1 day

Course description Audience profile


In this course, learners explore how to work with This course is intended for:
containers, container orchestration with Kubernetes, and • Learners who want to gain this
manage clusters on Azure Kubernetes Service (AKS). skill set.
• Those who want to earn the
Learners who take the course can build the skills they "Deploy containers by using
need to take the “Deploy containers by using Azure Azure Kubernetes Service"
Kubernetes Service” skills-based assessment. Those Applied Skills credential.
who pass the assessment, by demonstrating the ability • Azure administrators.
to work with containers, container orchestration with
Kubernetes, and manage clusters on AKS, earn the
related Applied Skills credential.

Agenda

• Plan an Azure Kubernetes Service deployment


• Deploy and use Azure Container Registry
• Deploy an Azure Kubernetes Service cluster
• Configure an Azure Kubernetes Service cluster
• Deploy applications to Azure Kubernetes Service
• Configure scaling in Azure Kubernetes Service
• Guided project: Deploy applications to Azure Kubernetes Service

Additional details

Prerequisite knowledge and experience:


• Experience with Azure administration
• Experience with deploying and administering resources in Azure
• A basic understanding of Azure Policy, Kubernetes, and AKS concepts, including docker and kubectl commands
• Conceptual knowledge of Microsoft Entra ID, Azure Policy, Kubernetes, Azure networking, and Azure Storage
technologies

Get more information, and find the learning path for Course AZ-1001.

For an overview of what’s available, check out the Applied Skills credentials poster.

Are you ready to take the assessment? The Deploy and manage containers using Azure Kubernetes Service
Applied Skills assessment uses an interactive, task-based lab to evaluate your performance. You have two hours to
complete the lab.

 To take this course, contact your Training Program Manager or


find a Training Services Partner.

Enterprise Skills Initiative 7


Configure secure access to your workloads using Azure networking
Course AZ-1002
Skills-based training: 1 day

Course description Audience profile


In this course, learners practice configuring secure access This course is intended for:
to workloads using Azure virtual networking. They explore • Learners who want to gain this
creating and configuring virtual networks, network skill set.
security groups, and firewalls, in addition to configuring • Those who want to earn the
routing and DNS to improve the security posture of the “Configure secure access to your
network. Learners create and configure virtual networks, workloads using Azure networking”
network routing, Azure DNS zones, DNS settings, network Applied Skills credential.
security groups, and Azure Firewall. • Learners who are looking to
bridge fundamental skills and
Learners who take this course can build the skills entry-level associate skills.
they need to take the “Configure secure access to • Those whose job requires
your workloads using Azure networking” skills-based them to regularly perform
assessment. Those who pass the assessment, by Azure administrator network
demonstrating the ability to secure resources by using security tasks.
Azure virtual networking solutions, earn the related • Infrastructure and security
Applied Skills credential. administrators and architects.
• Azure administrators.
Agenda

• Configure virtual networks


• Configure Azure Virtual Network peering
• Manage and control traffic flow in your Azure deployment with routes
• Host your domain on Azure DNS
• Configure network security groups
• Guided project: Configure secure access to workloads with Azure virtual networking services

Additional details

Prerequisite knowledge and experience:


• Experience using the Azure portal to create resources
• Basic knowledge of enterprise networking and cloud networking concepts
• Basic knowledge of network security concepts, such as firewalls, routing, and access control lists

Get more information, and find the learning path for Course AZ-1002.

For an overview of what’s available, check out the Applied Skills credentials poster.

Are you ready to take the assessment? The Configure secure access to your workloads using Azure networking
Applied Skills assessment uses an interactive, task-based lab to evaluate your performance. You have two hours to
complete the lab.

 To take this course, contact your Training Program Manager or


find a Training Services Partner.

Enterprise Skills Initiative 8


Secure storage for Azure Files and Azure Blob Storage
Course AZ-1003
Skills-based training: 1 day

Course description Audience profile


In this course, learners practice storing business data This course is intended for:
securely by using Azure Blob Storage and Azure Files. They • Learners who want to gain this skill
explore creating storage accounts, storage containers, and set.
file shares. They also learn about configuring encryption and • Those who want to earn the “Secure
networking to improve an organization's security posture. storage for Azure Files and Azure Blob
In the course, learners practice configuring and securing Storage” Applied Skills credential.
storage—specifically, creating and configuring storage • Learners whose job requires them to
accounts, blob containers, file shares, storage networking, regularly perform Azure administrator
and storage security. secure storage tasks.
• Those who are looking to bridge
Learners who take the course can build the skills they need fundamental skills and entry-level
to take the “Secure storage for Azure Files and Azure Blob associate skills.
Storage” skills-based assessment. Those who pass the • Multiple roles, including
assessment, by demonstrating the ability to implement infrastructure, security,
regulatory compliance controls as recommended by the and networking.
Microsoft cloud security benchmark, earn the related • Azure administrators.
Applied Skills credential.

Agenda

• Create an Azure Storage account


• Configure Azure Blob Storage
• Configure Azure Storage security
• Implement storage security
• Secure and isolate access to Azure resources by using network security groups and service endpoints
• Guided project: Azure Files and Azure Blobs

Additional details
Prerequisite knowledge and experience:
• Experience using the Azure portal to create resources
• Basic knowledge of security concepts, like identities, permissions, and encryption
• Basic knowledge of unstructured data, like blobs and files
• Basic knowledge of networking concepts, like virtual networks and subnetting
• Familiarity with Azure services, storage, networking, and virtual machine concepts.

Get more information, and find the learning path for Course AZ-1003.

For an overview of what’s available, check out the Applied Skills credentials poster.

Are you ready to take the assessment? The Secure storage for Azure Files and Azure Blob Storage Applied Skills
assessment uses an interactive, task-based lab to evaluate your performance. You have two hours to complete the lab.

 To take this course, contact your Training Program Manager or


find a Training Services Partner.

Enterprise Skills Initiative 9


Implement security through a pipeline using Azure DevOps
Course AZ-2001
Skills-based training: 1 day

Course description Audience profile


In this course, learners explore how to configure and This course is intended for:
secure Azure Pipelines. They learn how to configure a • Learners who want to gain this skill set.
project and repository structure, configure secure access • Those who want to earn the “Implement
to pipeline resources, configure and validate permissions, security through a pipeline using Azure
extend a pipeline, configure pipelines to use variables and DevOps” Applied Skills credential.
parameters securely, and manage identity for projects, • Learners who are looking to bridge
pipelines, and agents. fundamental skills and intermediate-
level skills.
Learners who take this course can build the skills they • Those whose job requires them to
need to take the “Implement security through a pipeline regularly perform Azure DevOps
using Azure DevOps” skills-based assessment. Those and Azure Pipelines security tasks.
who pass the assessment, by demonstrating the ability • Multiple IT roles, including
to implement secure Azure Pipelines, earn the related development, infrastructure,
Applied Skills credential. and security.

Agenda

• Configure a project and repository structure to support secure pipelines


• Manage identity for projects, pipelines, and agents
• Configure secure access to pipeline resources
• Configure and validate permissions
• Extend a pipeline to use multiple templates
• Configure secure access to Azure Repos from pipelines
• Configure pipelines to securely use variables and parameters

Additional details

Prerequisite knowledge and experience:


• Your own Azure subscription
• Basic knowledge of Azure DevOps
• Basic knowledge of security concepts, like identities and permissions
• Experience using the Azure portal to create resources, like Azure Key Vault, and to set permissions

Get more information, and find the learning path for Course AZ-2001.

For an overview of what’s available, check out the Applied Skills credentials poster.

Are you ready to take the assessment? The Implement security through a pipeline using Azure DevOps Applied Skills
assessment uses an interactive, task-based lab to evaluate your performance. You have two hours to complete the lab.

 To take this course, contact your Training Program Manager or


find a Training Services Partner.

Enterprise Skills Initiative 10


Develop an ASP.NET Core web app that consumes an API
Course AZ-2002
Skills-based training: 1 day

Course description Audience profile


In this course, developers learn how to implement code This course is intended for:
to perform HTTP operations and render the results in • Learners who want to gain this skill set.
an ASP.NET Core web app. They explore how to gather • Those who want to earn the “Develop
needed information from a documented API, implement an ASP.NET Core web app that consumes
HTTP clients, and perform data operations through an an API” Applied Skills credential.
API. They also learn how to render the results of those • Anyone interested in ASP.NET
operations in an ASP.NET Razor Pages web application. Core development.
• Developers.
Learners who take the course can build the skills they
need to take the “Develop an ASP.NET Core web app that
consumes an API” skills-based assessment. Those who
pass the assessment, by demonstrating the ability to
develop an ASP.NET Core Razor Pages app that consumes
an API to retrieve, create, and update data, earn the
related Applied Skills credential.

Agenda

• Explore ASP.NET Core APIs


• Document an API by using Swashbuckle
• Explore HTTP clients in .NET Core
• Perform HTTP operations in Razor Pages
• Explore Razor Pages project structure
• Discover Razor Pages syntax

Additional details

Prerequisite knowledge and experience:


• Experience writing C# at an intermediate level
• Ability to write HTML at an intermediate level
• Experience developing ASP.NET Core Razor Pages by using Visual Studio Code
• Knowledge of RESTful services and HTTP action verbs

Get more information, and find the learning path for Course AZ-2002.

For an overview of what’s available, check out the Applied Skills credentials poster.

Are you ready to take the assessment? The Develop an ASP.NET Core web app that consumes an API Applied Skills
assessment uses an interactive, task-based lab to evaluate your performance. You have two hours to complete the lab.

 To take this course, contact your Training Program Manager or


find a Training Services Partner.

Enterprise Skills Initiative 11


Implementing a Lakehouse with Microsoft Fabric
Course DP-601
Skills-based training: 1 day

Course description Audience profile


This course is designed to build your foundational skills This course is intended for:
in data engineering on Microsoft Fabric, focusing on the Data professionals who are interested
Lakehouse concept. It explores the powerful capabilities in gaining knowledge about
of Apache Spark for distributed data processing and Lakehouse architecture, the Microsoft
the essential techniques for efficient data management, Fabric platform, and how to enable
versioning, and reliability by working with Delta Lake end-to-end analytics using these
tables. This course also covers data ingestion and technologies, including:
orchestration using Dataflows Gen2 and Data Factory • Data analysts
pipelines. • Data engineers
• Data scientists

Agenda

• Introduction to end-to-end analytics using Microsoft Fabric


• Get started with lakehouses in Microsoft Fabric
• Use Apache Spark in Microsoft Fabric
• Work with Delta Lake tables in Microsoft Fabric
• Ingest Data with Dataflows Gen2 in Microsoft Fabric
• Use Data Factory pipelines in Microsoft Fabric

Additional details

Prerequisite knowledge and experience: Explore more details and find the learning path
• Familiarity with data modeling, extraction, and for Course DP-601.
analytics.
Want to continue learning about data on Azure?
New to Azure? Complete Course AZ-900: Microsoft To find more learning opportunities available to you,
Azure Fundamentals or the self-paced Microsoft Learn connect with a Training Services Partner.
collection Master the basics of Azure: Fundamentals.

New to data on Azure? Complete Course DP-900:


Microsoft Azure Data Fundamentals or self-paced
Microsoft Learn collection Master the basics of Azure:
Data Fundamentals.

 To take this course, contact your Training Program Manager or


find a Training Services Partner.

Enterprise Skills Initiative 12


Project Readiness
In Project Readiness courses (available only
to ESI organizations), Microsoft Technical
Trainers help a multidisciplinary team of
learners build technical skills to prepare for
their project implementations. These courses,
based on content curated from multiple
titles, offer learners the opportunity to get
project-ready for today's workplace, with the
flexibility and convenience of the blended
learning experience.

13
Migrate and Secure Windows Server and SQL Server (Migrate Compute)
Course PR-602
Blended learning: Up to 4 weeks

Course description Audience profile


In this course, learners explore what they need to know This course is intended for:
about Microsoft Azure services to plan and execute a Anyone who needs to work directly
migration of compute and applications to Azure, as a in migrating and modernizing
project team. They gain this comprehensive understanding infrastructure-based workloads to
through a combination of engaging lectures, interactive Azure, including:
activities, Microsoft Learn content, and project-focused • IT professionals
discussions. Learners find out how to plan which compute • Windows administrators
services to consume, which are best for hosting their • System architects
workloads, how to migrate compute, and how to assess • Developers
and migrate local .NET and web applications to Azure. This • Security engineers
Project Readiness course is based on content curated from
Course AZ-305: Designing Microsoft Azure Infrastructure
Solutions, Course AZ-800: Administering Windows
Server Hybrid Core Infrastructure, and Course AZ-801:
Configuring Windows Server Hybrid Advanced Services.

Agenda

• Cloud Adoption Framework and the Well-Architected Framework


• Migrating compute resources to Azure
• Migrating applications to Azure
• Optimize and operate your cloud workloads

Sample agenda for blended learning. Learn more about blended learning.

Additional details

Prerequisite knowledge and experience:


• Complete the Microsoft Azure Virtual Training Day: Fundamentals or the self-paced Microsoft Learn collection
Master the basics of Azure: Fundamentals.
• Foundational knowledge of cloud services and how they are implemented in Azure.
• Understanding of on-premises virtualization technologies, including virtual machines, virtual networking, and virtual
hard disks.
• Understanding of network configurations, including TCP/IP, DNS, firewalls, and encryption technologies.
• Understanding of Microsoft Entra ID concepts, including users, groups, and role-based access control.
• Understanding of resilience and disaster recovery, including backup and restore operations.

Explore the ESI blended learning syllabus.

 To take this course, contact your Training Program Manager.

Enterprise Skills Initiative 14


Migrate and Secure Windows Server and SQL Server (Migrate Databases)
Course PR-603
Blended learning: Up to 4 weeks

Course description Audience profile


In this course, learners compare Azure SQL services and This course is intended for:
choose tools for migration, including Azure Migrate, Azure • Database administrators
Database Migration Service, or Azure Data Factory. They • Cloud architects and administrators
explore how to plan a database migration effort and how • Operations teams
to migrate to Azure Virtual Machines, Azure SQL, and Azure • Project managers
SQL Managed Instance. Learners also find out how to
secure, monitor, and troubleshoot migrated databases. This
Project Readiness course is based on content curated from
Course AZ-305: Designing Microsoft Azure Infrastructure
Solutions and Course DP-300: Administering Microsoft
Azure SQL Solutions.

Agenda

• Foundations: Migration planning and tools


• Plan and migrate SQL workloads
• Manage and optimize your Azure SQL environment
• Operate and secure

Sample agenda for blended learning. Learn more about blended learning.

Additional details

Prerequisite knowledge and experience:


• Completed Course AZ-900: Azure Fundamentals and Course DP-900: Azure Data Fundamentals
• Understanding of common technologies, including virtual machines, virtual networking, TCP/IP, and DNS
• Experience creating resources using the Azure portal
• Understanding of basic SQL language (T-SQL)

Explore the ESI blended learning syllabus.

 To take this course, contact your Training Program Manager.

Enterprise Skills Initiative 15


Build and Modernize AI Apps
Course PR-801
Blended learning: Up to 4 weeks

Course description Audience profile


In this course, learners explore how to use Azure AI services This course is intended for:
to rapidly create intelligent, cutting-edge, and market- Anyone who needs to design,
ready applications using APIs, large language models, develop, and deploy applications
and generative AI solutions in a secure and responsible which integrate various Azure AI
way, as a project team. They gain an understanding of services, including:
Azure AI services through a combination of Microsoft- • Azure AI engineers
delivered lectures, self-study assignments, and interactive • Azure developers
exercises in an ESI blended learning environment. Team • Azure solution architects
members explore design elements to develop secure code • Azure administrators
and API usage with Azure features of managed identities,
Azure Key Vault, and Azure API Management service. This
Project Readiness course is based on content curated from
Course AI-102: Designing and Implementing a Microsoft
Azure AI Solution, Course AI-050: Develop Generative AI
Solutions with Azure OpenAI Service, and Course AZ-204:
Developing Solutions for Microsoft Azure.

Agenda

• Gear up with Azure AI and developer services


• Cognitive Services and Language Services
• Large language models and generative AI
• Prompt engineering and advanced development tools

Sample agenda for blended learning. Learn more about blended learning.

Additional details

Prerequisite knowledge and experience:


• Complete Course AZ-900: Microsoft Azure Fundamentals and Course AI-900: Microsoft Azure AI Fundamentals.
• Familiarity with cloud concepts, Azure management tools, and the basics of software engineering.
• Complete the self-paced Microsoft Learn collection Master the basics of Azure: Fundamentals.
• Programming experience with C# or Python, such as skills learned in Write your first code using C#
(Get started with C#, Part 1) or Python for beginners.

Explore the ESI blended learning syllabus.

 To take this course, contact your Training Program Manager.

Enterprise Skills Initiative 16


Instructor-led
training for
Microsoft Azure

17
Designing and Implementing a Microsoft Azure AI Solution
Course AI-102
Classic learning: 4 days

Course description Audience profile


In this course, software developers learn to build This course is intended for:
AI-infused applications that make the most of Azure • AI engineers
Cognitive Services, Azure Cognitive Search, and • Software developers
Microsoft Bot Framework. The course uses C# or • Machine learning engineers
Python as the programming language. • Data scientists

Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Introduction to AI on • Building speech-enabled • Conversational AI and the • Detecting, analyzing,


Azure applications Azure Bot Service and recognizing faces
• Developing AI apps with • Creating language • Getting started with • Reading text in images
Cognitive Services understanding solutions computer vision and documents
• Getting started with • Building a QnA solution • Developing custom vision • Creating a knowledge
natural language solutions mining solution
processing

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Proficiency in C#, Python, or JavaScript Microsoft Certified: Azure AI Engineer Associate
• Ability to use REST-based APIs and SDKs to Exam AI-102: Designing and Implementing a
build computer vision, natural language processing, Microsoft Azure AI Solution
knowledge mining, and conversational AI solutions on Azure
• An understanding of the components that make up the Skills measured in the exam:
Azure AI portfolio and the available data storage option • Plan and manage an Azure Cognitive Services solution
• An understanding of and the ability to apply responsible • Implement Computer Vision solutions
AI principles • Implement natural language processing solutions
• Implement knowledge mining solutions
New to Azure? Complete Course AZ-900: Microsoft Azure • Implement conversational AI solutions
Fundamentals or Microsoft Learn learning paths.
Review the study guide for Exam AI-102.
New to AI or AI on Azure? Complete Course AI-900:
Microsoft Azure AI Fundamentals or Microsoft Learn Discover exam readiness resources.
learning paths.
Explore more details and find learning paths
for Course AI-102.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 18


Microsoft Azure Administrator
Course AZ-104
Classic learning: 4 days | Blended learning: 4 weeks

Course description Audience profile


This course teaches IT professionals how to manage This course is intended for:
Azure subscriptions, secure identities, administer the • System engineers
infrastructure, configure virtual networking, connect • System administrators
Azure and on-premises sites, manage network traffic, • Network administrators
implement storage solutions, create and scale virtual • Help desk administrators
machines, implement web apps and containers, back
up and share data, and monitor solutions.

Agenda for classic learning


DAY 1 DAY 2 DAY 3 DAY 4

• Identity • Virtual networking • Storage • Data protection


• Governance • Intersite connectivity • Virtual machines • Monitoring
• Compliance • Network traffic • Serverless computing
• Administration management

Sample agenda for blended learning. Learn more about blended learning.

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Experience in virtualization, networking, identity, and Microsoft Certified: Azure Administrator Associate
storage Exam AZ-104: Microsoft Azure Administrator
• Understanding of on-premises virtualization technologies,
including: VMs, virtual networking, and virtual hard disks Skills measured in the exam:
• Understanding of network configurations, including • Manage Azure Identities and Governance
TCP/IP, Domain Name System (DNS), virtual private • Implement and Manage Storage
networks (VPNs), firewalls, and encryption technologies • Deploy and configure virtual machines
• Understanding of Microsoft Entra ID concepts, including • Configure and manage virtual networking
users, groups, and role-based access control • Monitor and back up Azure resources
• Understanding of resilience and disaster recovery,
including backup and restore operations Review the study guide for Exam AZ-104.

New to Azure? Complete Course AZ-900: Microsoft Azure Discover exam readiness resources.
Fundamentals or Microsoft Learn learning paths. Explore more details and find learning paths
New to administering Azure? Complete the Prerequisites for Course AZ-104.
for Azure Administrators learning path on Microsoft Learn.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 19


Planning and Administering Microsoft Azure for SAP Workloads
Course AZ-120
Classic learning: 3 days

Course description Audience profile


This course teaches IT professionals experienced in This course is intended for:
SAP solutions how to make the most of Azure resources, • SAP integration architects
including deployment and configuration of virtual • Data architects
machines, virtual networks, storage accounts, and • Cloud infrastructure architects
Microsoft Entra ID, plus implementing and managing • Enterprise architects
hybrid identities. Learners explore concepts, scenarios,
procedures, and interactive labs to discover how to
best plan and implement migration and operation of
an SAP solution on Azure.

Agenda
DAY 1 DAY 2 DAY 3

• Foundations of SAP on Azure • Planning and implementing SAP • Deploying HANA large instances
• SAP Certified Offerings on Azure Solutions on Azure • Maintaining SAP on Azure
• SAP on Azure Reference • Migrating SAP workloads to Azure • Monitoring and troubleshooting
Architecture • Implementing VM-based SAP SAP on Azure
solutions

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Experience in virtualization, networking, identity, and Microsoft Certified: Azure for SAP Workloads Specialty
storage Exam AZ-120: Planning and Administering Microsoft
• Functional experience as an Azure administrator Azure for SAP Workloads
• Knowledge of SAP Applications, SAP HANA,
S/4HANA, SAP NetWeaver, SAP BW, OS Servers Skills measured in the exam:
for SAP applications and databases • Migrate SAP workloads to Azure
• Understanding of SAP HANA deployment • Design an Azure solution to support SAP workloads
and configuration • Build and deploy Azure for SAP workloads
• Experience with SAP HANA administration • Validate Azure infrastructure for SAP workloads
• Operationalize Azure SAP architecture
New to administering Azure? Complete Course AZ-104 or
Microsoft Learn learning paths. Review the study guide for Exam AZ-120.
Discover exam readiness resources.
Explore more details and find learning paths
for Course AZ-120.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 20


Configuring and Operating Microsoft Azure Virtual Desktop
Course AZ-140
Classic learning: 4 days

Course description Audience profile


This course teaches Azure administrators how to This course is intended for:
plan, deliver, and manage virtual desktop experiences • Azure administrators.
and remote apps, for any device, on Azure. Learners • Professionals interested in
explore how to deploy virtual desktop experiences delivering applications on Azure
and apps on Azure Virtual Desktop and how to Virtual Desktop and optimizing
optimize them to run in multi-session virtual them to run in multi-session
environments. virtual environments.
• Those who work closely with
Azure administrators, Azure
architects, and Microsoft 365
administrators.

Agenda
DAY 1 DAY 2 DAY 3 DAY 4

• Plan an Azure Virtual • Implement an Azure • Manage access • Manage user


Desktop Architecture Virtual Desktop and security environments and apps
infrastructure • Monitor and maintain
an Azure Virtual
Desktop infrastructure

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


Functional knowledge in Azure administration Microsoft Certified: Azure Virtual Desktop Specialty
Exam AZ-140: Configuring and Operating Microsoft
New to administering Azure? Complete Course AZ-104 or Azure Virtual Desktop
Microsoft Learn learning paths.
Skills measured in the exam:
• Plan an Azure Virtual Desktop architecture
• Implement an Azure Virtual Desktop infrastructure
• Manage access and security
• Manage user environments and apps
• Monitor and maintain an Azure Virtual Desktop
infrastructure
Review the study guide for Exam AZ-140.
Discover exam readiness resources.
Explore more details and find learning paths for
Course AZ-140.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 21


Developing solutions for Microsoft Azure
Course AZ-204
Classic learning: 5 days | Blended learning: 4 weeks

Course description Audience profile


This course teaches developers how to create end-to- This course is intended for:
end solutions in Microsoft Azure. Learners explore how • Web developers
to implement Azure compute solutions, create Azure • Application developers
Functions, implement and manage web apps, develop • Full stack developers
solutions utilizing Azure Storage, implement authentication • Software engineers
and authorization, and secure their solutions by using Azure
Key Vault and managed identities.

Agenda for classic learning

DAY 1 DAY 2 DAY 3 DAY 4 DAY 5

• Create App Service • Develop solutions • Implement secure • Develop event- • Monitor and
web apps using Azure cloud solutions based solutions optimize Azure
• Implement Azure Cosmos DB • Implement API • Develop message- solutions
Functions • Implement IaaS management based solutions • Integrate caching
• Develop solutions solutions • Develop App and content delivery
using Blob Storage • Implement user Service logic apps
authentication and
authorization
Sample agenda for blended learning. Learn more about blended learning.

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Experience with Azure IaaS and PaaS solutions, and the Microsoft Certified: Azure Developer Associate
Azure portal Exam AZ-204: Developing Solutions for Microsoft Azure
• Experience writing in an Azure-supported language
at the intermediate level (C#, JavaScript, Python, or Java) Skills measured in the exam:
• Ability to write code to connect to, and perform • Develop Azure compute solutions
operations on, a SQL or NoSQL database product • Develop for Azure storage
(SQL Server, Oracle, MongoDB, Cassandra, or similar) • Implement Azure security
• Experience writing code to handle authentication, • Monitor, troubleshoot, and optimize Azure solutions
authorization, and other security principles at the • Connect to and consume Azure and third-party services
intermediate level
Review the study guide for Exam AZ-204.
• General understanding of HTML, the HTTP protocol,
and REST API interfaces Discover exam readiness resources.

New to Azure? Complete Course AZ-900: Microsoft Azure Explore more details and find learning paths
Fundamentals or Microsoft Learn learning paths. for Course AZ-204.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 22


Designing Microsoft Azure Infrastructure Solutions
Course AZ-305
Classic learning: 4 days | Blended learning: 4 weeks

Course description Audience profile


This course teaches Azure solution architects how This course is intended for:
to design infrastructure solutions. Course topics • Solutions architects with
cover governance, compute, application architecture, experience and knowledge
storage, data integration, authentication, networks, in IT operations.
business continuity, and migrations. The course
combines lecture with case studies to demonstrate
basic architect design principles.

Agenda for classic learning

DAY 1 DAY 2 DAY 3 DAY 4

• Design governance and • Design storage and data • Design app architecture, • Design network,
compute solutions integration solutions access, and monitoring continuity, and migration
solutions solutions

Sample agenda for blended learning. Learn more about blended learning.

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Experience deploying and administering Azure resources Microsoft Certified: Azure Solutions Architect Expert
and conceptual knowledge of: Exam AZ-305: Designing Microsoft Azure
• Microsoft Entra ID. Infrastructure Solutions
• Azure compute technologies, such as virtual machines,
containers, and serverless solutions. Skills measured in the exam:
• Azure virtual networking, including load balancers. • Design identity, governance, and monitoring
• Azure Storage technologies (unstructured and solutions
databases). • Design data storage solutions
• General application design concepts, such as • Design business continuity solutions
messaging and high availability. • Design infrastructure solutions

New to administering Azure? Complete Course AZ-104 or Review the study guide for Exam AZ-305.
Microsoft Learn learning paths. Discover exam readiness resources.

New to developing apps on Azure? Complete Explore more details and find learning paths
Course AZ-204 or Microsoft Learn learning paths. for Course AZ-305.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 23


Designing and Implementing Microsoft DevOps Solutions
Course AZ-400
Classic learning: 4 days

Course description Audience profile


This course covers the knowledge and skills to design This course is intended for:
and implement DevOps processes and practices. Learners • DevOps engineers
explore how to plan for DevOps, use source control, • Release managers
scale Git for an enterprise, consolidate artifacts, design • Data analysts
a dependency management strategy, manage secrets, • Product managers
implement continuous integration, implement a container
build strategy, design a release strategy, set up a release
management workflow, implement a deployment pattern,
and optimize feedback mechanisms.

Agenda
DAY 1 DAY 2 DAY 3 DAY 4

• Get started on a DevOps • Design and implement a • Manage infrastructure • Design and implement
transformation journey release strategy as code using Azure a dependency
• Development for • Implement a secure and DSC management strategy
enterprise DevOps continuous deployment • Implement security and • Implement continuous
• Implement CI with Azure using Azure Pipelines validate code bases for feedback
Pipelines and GitHub compliance
Actions

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Azure administration and Azure development with Microsoft Certified: DevOps Engineer Expert
proven expertise in at least one of these areas Exam AZ-400: Designing and Implementing
• Cloud computing concepts, including an understanding Microsoft DevOps Solutions
of PaaS, SaaS, and IaaS implementations
• Version control, agile software development, and core Skills measured in the exam:
software development principles • Design a DevOps strategy
• Experience in an organization that delivers software • Implement DevOps development processes
• Implement continuous integration and deliver
New to administering Azure? Complete Course AZ-104 or • Implement dependency management
Microsoft Learn learning paths. • Implement application infrastructure
• Implement continuous feedback
New to developing apps on Azure? Complete
Course AZ-204 or Microsoft Learn learning paths. Review the study guide for Exam AZ-400.
Discover exam readiness resources.
Explore more details and find learning paths
for Course AZ-400.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 24


Microsoft Azure Security Technologies
Course AZ-500
Classic learning: 4 days | Blended learning: 4 weeks

Course description Audience profile


This course provides IT security professionals with the This course is intended for:
knowledge and skills needed to implement security • Cloud security engineers
controls, maintain an organization’s security posture, • Cyber engineers
and identify and remediate security vulnerabilities. • Security architects
The course includes security for identity and access, • Security analysts
platform protection, data and applications, and
security operations.

Agenda for classic learning


DAY 1 DAY 2 DAY 3 DAY 4

• Understand cloud security • Secure Azure networking •


Configure security policies • Manage security with
• Compare and contrast • Implement platform security •
Implement data encryption Azure Security Center
identity solutions • Implement host security •
Configure security services • Manage security with
• Implement Privileged •
Secure applications Microsoft Sentinel
Identity Management and data • Configure monitoring
• Manage Azure Key Vault and alerts
• Understand security
baselines
Sample agenda for blended learning. Learn more about blended learning.

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Security best practices and industry security Microsoft Certified: Azure Security Engineer Associate
requirements (defense in depth, least privileged access, Exam AZ-500: Microsoft Azure Security Technologies
role-based access control, multifactor authentication,
shared responsibility, and zero trust model) Skills measured in the exam:
• Security protocols, such as Virtual Private Networks • Manage identity and access
(VPNs), Internet Security Protocol (IPsec), Secure Socket • Implement platform protection
Layer (SSL), and disk and data encryption methods. • Manage security operations
• Experience deploying Azure workloads. • Secure data and applications
• Experience with Windows and Linux operating systems Review the study guide for Exam AZ-500.
and scripting languages.
Discover exam readiness resources.
New to Azure? Complete Course AZ-104 or Microsoft Explore more details and find learning paths for
Learn learning paths. Course AZ-500.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 25


Designing and Implementing Microsoft Azure Networking Solutions
Course AZ-700
Classic learning: 3 days | Blended learning: 4 weeks

Course description Audience profile


This course teaches network engineers how to successfully This course is intended for:
design, implement, and maintain Azure networking • Network engineers
solutions, core Azure networking infrastructure, hybrid looking to specialize in
networking connections, load balancing traffic, network Azure networking solutions.
routing, private access to Azure services, and network
security and monitoring. The course also includes details
on how to establish hybrid connectivity, routing, private
access to Azure services, and monitoring in Azure.

Agenda for classic learning


DAY 1 DAY 2 DAY 3

• Introduction to Azure • Load balancing non-HTTP(S) • Design and implement private


Virtual Networks traffic in Azure access to Azure Services
• Design and implement • Load balancing HTTP(S) traffic • Design and implement network
hybrid networking in Azure monitoring
• Design and implement • Design and implement
Azure ExpressRoute network security

Sample agenda for blended learning. Learn more about blended learning.

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Enterprise networking, infrastructure, and security Microsoft Certified: Azure Network
• Virtual machines, virtual networking, and virtual Engineer Associate
hard disks Exam AZ-700: Designing and Implementing
• Network configurations Microsoft Azure Networking Solutions
• Software-defined networking
• Hybrid network connectivity methods Skills measured in the exam:
• Resilience and disaster recovery • Design, implement, and manage hybrid networking
• Design and implement core networking infrastructure
New to administering Azure? Complete Course AZ-104 or • Design and implement routing
Microsoft Learn learning paths. • Secure and monitor networks
• Design and implement private
access to Azure services
Review the study guide for Exam AZ-700.
Discover exam readiness resources.
Explore more details and find learning paths
for Course AZ-700.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 26


Administering Windows Server Hybrid Core Infrastructure
Course AZ-800
Classic learning: 4 days

Course description Audience profile


This course teaches IT professionals how to manage This course is intended for:
core Windows Server workloads and services using on- • Windows Server hybrid
premises, hybrid, and cloud technologies. It also teaches administrators who have experience
them how to implement and manage on-premises working with Windows Server and
and hybrid solutions, such as identity, management, want to extend the capabilities of
compute, networking, and storage, in a Windows Server their on-premises environments
hybrid environment. by combining on-premises and
hybrid technologies.
Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Identity services in • Facilitating hybrid • Network infrastructure • File servers and storage
Windows Server management services in Windows management in Windows
• Implementing identity in • Hyper-V virtualization in Server Server
hybrid scenarios Windows Server • Implementing hybrid • Implementing a hybrid
• Windows Server • Deploying and networking infrastructure file server infrastructure
administration configuring Azure Virtual
Machines

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Experience managing Windows Server operating system Microsoft Certified: Windows Server Hybrid
and Windows Server workloads in on-premises scenarios Administrator Associate
• Experience with core networking technologies Exam AZ-800: Administering Windows Server
• Experience with Microsoft Hyper-V Hybrid Core Infrastructure
• Understanding of basic server virtualization concepts
• Basic experience implementing and managing IaaS Skills measured in the exam:
services in Azure • Deploy and manage Microsoft Entra Domain
• Basic knowledge of Microsoft Entra ID Services in on-premises and cloud environments
• Experience with Windows client operating systems • Manage Windows Servers and workloads in a
• Basic experience with Windows PowerShell hybrid environment
• Manage virtual machines and containers
New to Azure? Complete Course AZ-900: Microsoft Azure • Implement and manage an on-premises and
Fundamentals or Microsoft Learn learning paths. hybrid networking infrastructure
• Manage storage and file services
New to administering Azure? Complete the Prerequisites
for Azure Administrators learning path on Microsoft Learn. Review the study guide for Exam AZ-800.
Discover exam readiness resources.
Explore more details and find learning paths
for Course AZ-800.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 27


Configuring Windows Server Hybrid Advanced Services
Course AZ-801
Classic learning: 4 days

Course description Audience profile


This course teaches IT professionals to configure This course is intended for:
advanced Windows Server services using on-premises, • Windows Server hybrid administrators
hybrid, and cloud technologies. It also teaches them how who implement and manage on-
to make the most of the hybrid capabilities of Azure, premises core technologies and want
how to migrate virtual and physical server workloads to to secure and protect their environ-
Azure IaaS, and how to secure Azure Virtual Machines ments, migrate virtual and physical
running Windows Server. IT pros in this course also workloads to Azure IaaS, enable
learn how to perform tasks related to high availability, a highly available, fully redundant
troubleshooting, and disaster recovery. environment, and perform
monitoring and troubleshooting.
Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Windows Server security • Disaster recovery in • Upgrade and migrate in • Server and performance
• Implementing security Windows Server Windows Server monitoring in Windows
solutions in hybrid • Implementing recovery • Implementing migration Server
scenarios services in hybrid in hybrid scenarios • Implementing
• Implementing high scenarios operational monitoring in
availability hybrid scenarios

Additional details
Prerequisite knowledge and experience: This course helps prepare for:
• Experience managing the Windows Server Microsoft Certified: Windows Server Hybrid
operating system and Windows Server workloads Administrator Associate
in on-premises scenarios Exam AZ-801: Configuring Windows Server Hybrid
• Experience with core networking technologies Advanced Services
• Experience working with Microsoft Hyper-V
• Knowledge of basic server virtualization concepts Skills measured in the exam:
• An awareness of basic security best practices • Secure Windows Server on-premises and
• Basic understanding of security-related technologies hybrid infrastructures
• Basic knowledge of on-premises resiliency in Windows • Implement and manage Windows Server
Server–based compute and storage technologies high availability
• Basic experience with implementing and managing • Implement disaster recovery
IaaS services in Azure • Migrate servers and workloads
• Monitor and troubleshoot Windows
New to Windows Server hybrid services? Complete Server environments
Course AZ-800: Administering Windows Server Hybrid
Core Infrastructure. Review the study guide for Exam AZ-801.
Discover exam readiness resources.
Explore more details and find learning paths
for Course AZ-801.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 28


Designing and Implementing a Data Science Solution on Azure
Course DP-100
Classic learning: 4 days

Course description Audience profile


This course explores how to operate machine learning This course is intended for:
solutions at cloud scale using Azure Machine Learning. • Data scientists
It also covers how to make the most of existing • Machine learning engineers
knowledge of Python and machine learning to manage • AI engineers
data ingestion and preparation, model training and
deployment, and machine learning solution monitoring
in Azure.

Agenda
DAY 1 DAY 2 DAY 3 DAY 4

• Introducing Azure • Working with data • Deploying and • Interpreting models


Machine Learning • Compute contexts consuming models • Monitoring models
• No-Code Machine • Orchestrating operations • Training optimal models
Learning with Designer with pipelines
• Running experiments
and training models

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Functional knowledge of Azure and AI on Azure Microsoft Certified: Azure Data Scientist Associate
• Experience in general data science and machine Exam DP-100: Designing and Implementing a Data
learning tools and techniques, specifically: Science Solution on Azure
• Creating cloud resources in Microsoft Azure
• Using Python to explore and visualize data Skills measured in the exam:
• Training and validating machine learning models • Set up an Azure Machine Learning workspace
using common frameworks like scikit-learn, • Run experiments and train models
PyTorch, and TensorFlow • Optimize and manage models
• Deploy and consume models
New to Azure? Complete Course AZ-900: Microsoft Azure
Fundamentals or Microsoft Learn learning paths. Review the study guide for Exam DP-100.
Discover exam readiness resources.
New to AI or AI on Azure? Complete Course AI-900:
Microsoft Azure AI Fundamentals or Microsoft Learn Explore more details and find learning paths
learning paths. for Course DP-100.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 29


Data Engineering on Microsoft Azure
Course DP-203
Classic learning: 4 days

Course description Audience profile


This course covers how to implement and manage This course is intended for:
data engineering workloads on Microsoft Azure, using • Data professionals
Azure services, such as Azure Synapse Analytics, • Data architects
Azure Data Lake Storage Gen2, Azure Stream Analytics, • Data analysts
Azure Databricks, and others. It focuses on common data • Data scientists
engineering tasks, such as orchestrating data transfer and • Business intelligence
transformation pipelines, working with data files in a data professionals
lake, creating and loading relational data warehouses,
capturing and aggregating streams of real-time data, and
tracking data assets and lineage.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Explore compute and • Work with data using • Orchestrate data movement • End-to-end security with
storage options Apache Spark and transformation Azure Synapse Analytics
• Design and implement the • Data exploration in Azure • Optimize query • Real-time Stream Processing
serving layer Databricks performance with Stream Analytics
• Data engineering • Ingest and load data into • Analyze and optimize data • Create a Stream Processing
considerations for source the data warehouse warehouse storage solution
files • Azure Data Factory and • Support HTAP with Azure • Build reports using Power BI
• Run interactive queries Azure Synapse Pipeline Synapse Link • Perform integrated machine
learning processes

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Solid knowledge of data processing languages, Microsoft Certified: Azure Data Engineer Associate
such as SQL, Python, or Scala Exam DP-203: Data Engineering on Microsoft Azure
• An understanding of parallel processing and
data architecture patterns Skills measured in the exam:
• Design and implement data storage
New to Azure? Complete Course AZ-900: Microsoft Azure • Design and develop data processing
Fundamentals or Microsoft Learn learning paths. • Design and implement data security
• Monitor and optimize data storage and data
New to data on Azure? Complete Course DP-900: processing
Microsoft Azure Data Fundamentals or Microsoft Learn
Review the study guide for Exam DP-203.
learning paths.
Discover exam readiness resources.
Explore more details and find learning paths
for Course DP-203.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 30


Administering Relational Databases on Microsoft Azure
Course DP-300
Classic learning: 4 days

Course description Audience profile


This course explores the knowledge and skills to This course is intended for:
administer a SQL Server database infrastructure for • Database administrators
cloud, on-premises, and hybrid relational databases. • Database architects
The course is useful for individuals who work with • Application developers
Microsoft PaaS relational database offerings and those
who develop applications that deliver content from
SQL-based relational databases.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Introducing database • Implement a • Optimize query • Plan for high availability


administrators secure environment performance and disaster recovery
• Plan and implement data • Monitor and optimize • Implement task
platform resources operational resources automation

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Functional knowledge of Azure and data on Azure Microsoft Certified: Azure Database
• Professional experience in database management Administrator Associate
and technical knowledge of cloud technologies, Exam DP-300: Administering Microsoft Azure SQL
specifically working with, maintaining, and Solutions
developing with SQL Server
Skills measured in the exam:
New to Azure? Complete Course AZ-900: Microsoft • Plan and implement data platform resources
Azure Fundamentals or Microsoft Learn learning paths. • Implement a secure environment
• Monitor and optimize operational resources
New to data on Azure? Complete Course DP-900: • Optimize query performance
Microsoft Azure Data Fundamentals or Microsoft • Perform automation of tasks
Learn learning paths. • Plan and implement a high availability and
disaster recovery environment
• Perform administration by using T-SQL
Review the study guide for Exam DP-300.
Discover exam readiness resources.
Explore more details and find learning paths
for Course DP-300.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 31


Designing and Implementing Cloud-Native Applications
Using Microsoft Azure Cosmos DB
Course DP-420
Classic learning: 4 days

Course description Audience profile


This course teaches developers how to create This course is intended for:
applications using the SQL API and software • Software engineers tasked with
development kit (SDK) for Azure Cosmos DB. Learners authoring cloud-native solutions
explore how to write efficient queries, create indexing that use Azure Cosmos DB SQL
policies, manage and provision resources, and perform API and its various SDKs.
common operations with the SDK.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Get started • Execute queries • Implement a data • Administrate and monitor


• Plan and implement • Define and implement an modeling strategy tasks
• Connect indexing strategy • Design and implement a • Manage using DevOps
• Access and manage data • Integrate with Azure replication strategy practices
services • Optimize query • Create server-side
performance programming constructs

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Familiarity with C#, Python, Java, or JavaScript Microsoft Certified: Azure Cosmos DB
• Experience writing code that interacts with a SQL Developer Specialty
or NoSQL database platform Exam DP-420: Designing and Implementing
• Knowledge of Azure and ability to navigate the Cloud-Native Applications Using Microsoft
Azure portal (AZ-900 equivalent) Azure Cosmos DB
• Experience writing in an Azure-supported language
at the intermediate level Skills measured in the exam:
• Ability to write code to connect and perform • Design and implement data models
operations on a SQL or NoSQL database product • Design and implement data distribution
(SQL Server, Oracle, MongoDB, Cassandra, or similar) • Integrate an Azure Cosmos DB solution
• Optimize an Azure Cosmos DB solution
New to Azure? Complete Course AZ-900: Microsoft Azure • Maintain an Azure Cosmos DB solution
Fundamentals or Microsoft Learn learning paths.
Review the study guide for Exam DP-420.
Discover exam readiness resources.
Explore more details and find learning paths
for Course DP-420.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 32


Designing and Implementing Enterprise-Scale Analytics Solutions
Using Microsoft Azure and Microsoft Power BI
Course DP-500
Classic learning: 4 days

Course description Audience profile


This course covers methods and practices for This course is intended for:
performing advanced data analytics at scale. Learners • Data analysts and other
build on their existing analytics experience and learn to candidates with subject matter
implement and manage a data analytics environment, expertise in designing, creating,
query and transform data, implement and manage data and deploying enterprise-scale
models, and explore and visualize data. The course also data analytics solutions.
covers how to use Microsoft Purview, Azure Synapse
Analytics, and Power BI to build analytics solutions.

Agenda
DAY 1 DAY 2 DAY 3 DAY 4

• Introduction to data • Prepare data for tabular • Implement advanced data • Manage the analytics
analytics on Azure models in Power BI visualization techniques development lifecycle
• Govern data across an • Design and build scalable by using Power BI • Integrate an
enterprise tabular models • Implement and manage analytics platform
• Model, query, and explore • Optimize enterprise-scale an analytics environment into an existing IT
data in Azure Synapse tabular models infrastructure

Additional details
Prerequisite knowledge and experience: This course helps prepare for:
• A foundational knowledge of core data concepts and how Microsoft Certified: Azure Enterprise Data Analyst
they are implemented using Azure data services Associate
• Experience designing and building scalable data models, Exam DP-500: Designing and Implementing
cleaning and transforming data, and enabling advanced Enterprise-Scale Analytics Solutions Using Microsoft
analytic capabilities that provide meaningful business value Azure and Microsoft Power BI
using Power BI
• Advanced Power BI skills, along with experience using Skills measured in the exam:
Power Query and Data Analysis Expressions (DAX) • Implement and manage a data analytics environment
• Proficiency in consuming data from Azure Synapse Analytics • Query and transform data
• Experience querying relational databases, analyzing data by • Implement and manage data models
using Transact-SQL (T-SQL), and visualizing data • Explore and visualize data

New to Azure? Complete Course AZ-900: Microsoft Azure Review the study guide for Exam DP-500.
Fundamentals or Microsoft Learn learning paths. Discover exam readiness resources.
New to data on Azure? Complete Course DP-900: Explore more details and find learning paths
Microsoft Azure Data Fundamentals or Microsoft Learn for Course DP-500.
learning paths.

New to Power BI? Complete Course PL-300: Microsoft


Power BI Data Analyst or Microsoft Learn learning paths.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 33


Instructor-led training
for Microsoft Security,
compliance, and
identity

34
Microsoft Cybersecurity Architect
Course SC-100
Classic learning: 4 days | Blended learning: 4 weeks

Course description Audience profile


This course covers how to design and evaluate This course is intended for:
cybersecurity strategies in the following areas: Zero • Solution architects
Trust, Governance Risk Compliance (GRC), security • Security engineers
operations (SecOps), and data and applications. It • Cybersecurity professionals
also explores how to design and architect solutions
using Zero Trust principles and how to specify security
requirements for cloud infrastructures in different service
models, including software as a service (SaaS), platform
as a service (PaaS), and infrastructure as a service (IaaS).

Agenda for classic learning


DAY 1 DAY 2 DAY 3 DAY 4

• Build an overall security • Evaluate a regulatory • Design a strategy for • Specify security
strategy and architecture compliance strategy securing server and client requirements for
• Design a security • Evaluate security posture endpoints applications
operations strategy and recommend technical • Design a strategy for • Design a strategy for
• Design an identity strategies to manage risk securing PaaS, IaaS, and securing data
security strategy • Understand architecture SaaS
best practices and how they
are changing with the cloud

Sample agenda for blended learning. Learn more about blended learning.

Additional details
Prerequisite knowledge and experience: This course helps prepare for:
• Experience with hybrid and cloud implementations. Microsoft Certified: Cybersecurity Architect Expert
• Advanced experience and knowledge in identity and Exam SC-100: Microsoft Cybersecurity Architect
access, platform protection, security operations, securing
data, and securing applications. Skills measured in the exam:
• It is highly recommended that learners attend course • Design a Zero Trust strategy and architecture
AZ-500, SC-200, or SC-300 and pass the associated • Evaluate Governance Risk Compliance (GRC) technical
Exam AZ-500, Exam SC-200, or Exam SC-300 to earn an strategies and security operations strategies
associate-level certification in the Microsoft Security, • Design security for infrastructure
• Design a strategy for data and applications
compliance, and identity portfolio.
Review the study guide for Exam SC-100.
New to security? Complete Course SC-900: Microsoft
Security, Compliance, and Identity Fundamentals or Discover exam readiness resources.
Microsoft Learn learning paths. Explore more details and find learning paths for
Course SC-100.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 35


Microsoft Security Operations Analyst
Course SC-200
Classic learning: 4 days | Blended learning: 4 weeks

Course description Audience profile


This course explores how to investigate, respond to, This course is intended for:
and hunt for threats using Microsoft Sentinel, • Security engineers
Microsoft Defender for Cloud, and Microsoft 365 • Security operations analysts
Defender. It also covers how to mitigate cyberthreats
using these technologies. Specifically, learners configure
and use Microsoft Sentinel, in addition to working with
Kusto Query Language (KQL), to perform detection,
analysis, and reporting. The course was designed for
people who work in a security operations job role.

Agenda for classic learning

DAY 1 DAY 2 DAY 3 DAY 4

• Mitigate threats using • Mitigate threats using • Configure your • Create detections and
Microsoft Defender for Defender for Cloud Microsoft Sentinel perform investigations
Endpoint • Create queries for environment using Microsoft Sentinel
• Mitigate threats using Microsoft Sentinel • Connect logs to • Perform threat hunting
Microsoft 365 Defender using KQL Microsoft Sentinel in Microsoft Sentinel

Sample agenda for blended learning. Learn more about blended learning.

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Basic understanding of Microsoft 365 Microsoft Certified: Security Operations
• Fundamental understanding of Microsoft security, Analyst Associate
compliance, and identity products Exam SC-200: Microsoft Security Operations Analyst
• Intermediate understanding of Windows 10
• Familiarity with Azure services, specifically Azure SQL Skills measured in the exam:
Database and Azure Storage • Mitigate threats using Microsoft 365 Defender
• Familiarity with Azure Virtual Machines and virtual • Mitigate threats using Defender for Cloud
networking • Mitigate threats using Microsoft Sentinel
• Basic understanding of scripting concepts
Review the study guide for Exam SC-200.
New to security? Complete Course SC-900: Microsoft Discover exam readiness resources.
Security, Compliance, and Identity Fundamentals or
Microsoft Learn learning paths. Explore more details and find learning paths
for Course SC-200.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 36


Microsoft Identity and Access Administrator
Course SC-300
Classic learning: 4 days

Course description Audience profile


This course explores the knowledge and skills This course is intended for:
needed to implement identity management • Administrators
solutions based on Microsoft Entra ID and • Identity and access administrators
connected identity technologies. The course • Security engineers
includes identity content for Microsoft Entra ID, • IT security professionals
enterprise application registration, conditional
access, identity governance, and other identity tools.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Implement an identity • Implement an • Implement access • Plan and implement


management solution authentication and access management for apps an identity governance
management solution strategy

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Basic understanding of Microsoft 365 Microsoft Certified: Identity and Access
• Fundamental understanding of Microsoft security, Administrator Associate
compliance, and identity products Exam SC-300: Microsoft Identity and Access
• Intermediate understanding of Windows 10 Administrator
• Familiarity with Azure services, specifically Azure SQL
Database and Azure Storage Skills measured in the exam:
• Familiarity with Azure Virtual Machines and virtual • Implement an identity management solution
networking • Implement an authentication and access
• Basic understanding of scripting concepts management solution
• Implement access management for apps
New to security? Complete Course SC-900: Microsoft • Plan and implement an identity governance strategy
Security, Compliance, and Identity Fundamentals or
Microsoft Learn learning paths. Review the study guide for Exam SC-300.
Discover exam readiness resources.
Explore more details and find learning paths
for Course SC-300.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 37


Administering Information Protection and Compliance in Microsoft 365
Course SC-400
Classic learning: 3 days

Course description Audience profile


This course covers the details on how to protect This course is intended for:
information in a Microsoft 365 deployment. It focuses • Administrators
on data governance and information protection within • Information protection
an organization. And it explores implementation of data administrators
loss prevention policies, sensitive information types, • Risk practitioners
sensitivity labels, data retention policies, and Office 365 • Security engineers
message encryption, among other related topics.

Agenda

DAY 1 DAY 2 DAY 3

• Implement information protection • Implement data loss prevention • Implement Data Lifecycle and
in Microsoft Purview Records Management

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Foundational knowledge of Microsoft security and Microsoft Certified: Information Protection and
compliance technologies Compliance Administrator Associate
• Basic knowledge of information protection concepts Exam SC-400: Administering Information Protection
• Understanding of cloud computing concepts and Compliance in Microsoft 365
• Understanding of Microsoft 365 products and services
Skills measured in the exam:
New to security? Complete Course SC-900: Microsoft • Implement an identity management solution
Security, Compliance, and Identity Fundamentals or • Implement an authentication and access
Microsoft Learn learning paths. management solution
• Implement access management for apps
• Plan and implement an identity governance strategy
Review the study guide for Exam SC-400.
Discover exam readiness resources.
Explore more details and find learning paths
for Course SC-400.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 38


Instructor-led​
training for
Microsoft
Power Platform

39
Microsoft Power Platform App Maker
Course PL-100
Classic learning: 4 days

Course description Audience profile


This course covers how to build apps with low-code This course is intended for:
techniques to simplify, automate, and transform business • App makers with deep
tasks and processes using Microsoft Power Platform. It expertise in the solution
explores how to create and enforce business processes, business domain.
structure digital collection of information, improve the
efficiency of repeatable tasks, and automate processes.
The course also covers how to use the maker tools in
Microsoft Power Platform to solve business problems.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Introduction to Microsoft • Create a canvas app • Create and use analytics • Get started with AI
Power Platform in Power Apps reports with Power BI Builder and Power
• Create a model-driven • Automate a business Virtual Agents
app in Power Apps process using Power
Automate

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Basic data modeling, user experience design, Microsoft Certified: Power Platform App
requirements analysis, and process analysis skills Maker Associate
• A personal growth mindset and the ability to use Exam PL-100: Microsoft Power Platform App Maker
technology to solve business problems
• An understanding of the operational need and a vision Skills measured in the exam:
of the desired outcome • Design business solutions
• The ability to approach problems with phased and • Create solutions
iterative strategies • Analyze and visualize data

New to working with Microsoft Power Platform? Review the study guide for Exam PL-100.
Complete Course PL-900 or Microsoft Learn learning
Discover exam readiness resources.
paths. Attend a Microsoft Power Platform Fundamentals
Virtual Training Day. Explore more details and find learning paths
for Course PL-100.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 40


Microsoft Power Platform Functional Consultant
Course PL-200
Classic learning: 5 days

Course description Audience profile


This course explores how to automate business This course is intended for:
processes, develop rich app experiences, and help • Functional consultants who create
organizations connect with customers better and and configure apps, automations,
faster. It explains how to perform discovery, capture and solutions.
requirements, engage subject matter experts and • Functional consultants who
stakeholders, translate requirements, and configure perform discovery, engage subject
Microsoft Power Platform solutions and apps. The course matter experts and stakeholders,
covers Power Apps, Power Automate, Power BI, and capture requirements, and map
Power Virtual Agents, in addition to Microsoft Dataverse, requirements to features.
AI Builder, connectors, and portals.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4 DAY 5

• Business value of • Administration • Your first app with • Intro to expressions • Model data in
Microsoft Power options for Dataverse Power Apps • Build your first Power BI
Platform • Model-driven app • Access Dataverse in Power Automate • Use visuals in
• Get started with settings and security Power Pages websites for desktop flow Power BI
Power Pages • And more • And more • And more • And more
• And more

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Experience as an IT professional or student Microsoft Certified: Power Platform Functional
• Working knowledge of Microsoft Power Platform Consultant Associate
and its key components Exam PL-200: Microsoft Power Platform Functional
• Knowledge of Dataverse (or general data modeling) Consultant
and security concepts
Skills measured in the exam:
New to working with Microsoft Power Platform? • Configure Microsoft Dataverse
Complete Course PL-900 or Microsoft Learn learning • Create apps by using Microsoft Power Apps
paths. Attend a Microsoft Power Platform Fundamentals • Create and manage Microsoft Power Automate
Virtual Training Day. • Implement Microsoft Power Virtual Agents chatbots
• Integrate Microsoft Power Apps with other apps
and services
• Manage solutions
Review the study guide for Exam PL-200.
Discover exam readiness resources.
Explore more details and find learning paths
for Course PL-200.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 41


Microsoft Power BI Data Analyst
Course PL-300
Classic learning: 3 days | Blended learning: 4 weeks

Course description Audience profile


This course explores methods and best practices for This course is intended for:
modeling, visualizing, and analyzing data with Power BI. • Data professionals.
It shows how to access and process data from a range of • Business intelligence professionals.
data sources. Plus, it teaches analysts how to implement • Professionals who develop data
proper security standards and policies across the visualizations.
Power BI spectrum. It also discusses how to manage and
deploy reports and dashboards, along with how to build
paginated reports within the Power BI service and how
to publish them to a workspace.

Agenda for classic learning

DAY 1 DAY 2 DAY 3

• Get started with Microsoft • Create model calculations • Enhance reports for usability
data analytics using DAX in Power BI and storytelling in Power BI
• Prepare data in Power BI • Optimize model performance • Perform advanced analytics
• Clean, transform, and load in Power BI in Power BI
data in Power BI • Create reports in Power BI • Manage datasets in Power BI
• Design a data model in Power BI • Create dashboards in Power BI • Create and manage workspaces
in Power BI
Sample agenda for blended learning. Learn more about blended learning.

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Understanding of core data concepts Microsoft Certified: Power BI Data Analyst Associate
• Knowledge of working with relational and Exam PL-300: Microsoft Power BI Data Analyst
non-relational data in the cloud
• Knowledge of data analysis and visualization concepts Skills measured in the exam:
• Prepare the data
New to working with Microsoft Power Platform? • Model the data
Complete Course PL-900 or Microsoft Learn learning • Visualize and analyze the data
paths. Attend a Microsoft Power Platform Fundamentals • Deploy and maintain assets
Virtual Training Day. Review the study guide for Exam PL-300.

New to data on Azure? Complete Course DP-900: Discover exam readiness resources.
Microsoft Azure Data Fundamentals or Microsoft Explore more details and find learning paths
Learn learning paths. Attend a Microsoft Azure Data for Course PL-300.
Fundamentals Virtual Training Day.

 Book this course in the LxP. If the course is not available,


find a Training Services Partner.

Enterprise Skills Initiative 42


Microsoft Power Platform Developer
Course PL-400
Classic learning: 5 days

Course description Audience profile


This course teaches developers how to optimize This course is intended for:
operations by simplifying, automating, and transforming • Developers who design, develop,
business tasks and processes. It covers how to build secure, and troubleshoot Microsoft
Power Apps, automate flows, and extend the platform Power Platform solutions.
to complete business requirements and solve complex • Developers who implement
business problems. components of solutions that
include application enhancements,
custom user experience, system
integrations, data conversions,
custom process automation, and
custom visualizations.
Agenda

DAY 1 DAY 2 DAY 3 DAY 4 DAY 5

• Create a model- • Master advanced • Introduction to • Extending the • Extend Power Apps
driven application techniques and developing with Microsoft Power portals
in Power Apps data options in Microsoft Power Platform user • Integrate with
• Create a canvas canvas apps Platform experience Model Microsoft Power
app in Power Apps • Automate a • Extending the Driven apps Platform and
business process Microsoft Power • Create components Common Data
using Power Platform Common with Power Apps Service
Automate Data Service Component
Framework

Additional details
Prerequisite knowledge and experience: This course helps prepare for:
• An introductory knowledge of Microsoft Microsoft Certified: Power Platform
Power Platform Developer Associate
• Development experience that includes JavaScript, Exam PL-400: Microsoft Power Platform Developer
JSON, TypeScript, C#, HTML, .NET, Azure,
Microsoft 365, RESTful web services, ASP.NET, and Skills measured in the exam:
Power BI • Create a technical design
• Configure Microsoft Dataverse
• New to working with Microsoft Power Platform? • Create and configure Power Apps
Complete Course PL-900 or Microsoft Learn learning • Configure business process automation
paths. Attend a Microsoft Power Platform • Extend the user experience
Fundamentals Virtual Training Day. • Extend the platform
• Develop integrations
Review the study guide for Exam PL-400.
Discover exam readiness resources.
Explore more details and find learning paths
for Course PL-400.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 43


Microsoft Power Automate RPA Developer
Course PL-500
Classic learning: 5 days

Course description Audience profile


This course covers Microsoft Power Automate and This course is intended for:
explores how professionals in this role automate time- • Developers interested in
consuming and repetitive tasks. It also covers solution providing automated solutions
requirements, process documentation, and how to for their organization.
design, develop, troubleshoot, and evaluate solutions.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4 DAY 5

• First steps • Run a flow in • Control file and • Simulate mouse and • Configure custom
• Development unattended mode folder handling keyboard actions connectors
essentials • Optimize your • Web automation • Combine desktop • Intro to Microsoft
• And more business process • And more and cloud flows Power Platform
• And more • And more security and
governance
• And more

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Experience with JSON, cloud flows, and desktop flows Microsoft Certified: Power Automate RPA Developer
• Experience integrating solutions with REST and SOAP Associate
services Exam PL-500: Microsoft Power Automate RPA
• Experience analyzing data by using Microsoft Excel, Developer
VBScript, and Visual Basic for Applications (VBA)
• Familiarity with HTML, JavaScript, and one or more Skills measured in the exam:
programming languages • Design solutions
• Experience monitoring and understanding the health of • Develop solutions
flows • Deploy and manage solutions
• Experience with the Microsoft Power Platform suite of Review the study guide for Exam PL-500.
tools, such as AI Builder, Power Apps, Dataverse, and
Power Virtual Agents Discover exam readiness resources.

New to working with Microsoft Power Platform? Explore more details and find learning paths
Complete Course PL-900: Microsoft Power Platform for Course PL-500.
Fundamentals or Microsoft Learn learning path for RPA
and Power Automate.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 44


Microsoft Power Platform Solution Architect
Course PL-600
Classic learning: 4 days

Course description Audience profile


This course offers an introduction to the role This course is intended for:
of a solution architect in the successful design, • Functional and technical senior
implementation, deployment, and adoption of an overall consultants who aspire to be
solution. The solution architect ensures that a solution solution architects.
meets the customer’s current and future needs. In this • Solution architects who are new to
course, learners explore the decisions that a solution the role.
architect makes during an implementation, including
security, integrations, Power Apps architecture, and
Power Automate architecture.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Becoming a solution • Perform fit gap analysis • Evaluate Power Platform • Model security for
architect • Implement project analytics and AI Power Platform solutions
• Discover customer needs governance • Explore Power Apps • Implement integrations
• And more • And more architecture • And more
• And more

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• A basic understanding of Microsoft Power Platform Microsoft Certified: Power Platform Solution
Architect Expert
New to working with Microsoft Power Platform? Exam PL-600: Microsoft Power Platform Solution
Complete Course PL-900: Microsoft Power Platform Architect
Fundamentals or Microsoft Learn learning paths.
Skills measured in the exam:
• Perform solution envisioning and
requirement analyses
• Architect a solution
• Implement the solution
Review the study guide for Exam PL-600.
Discover exam readiness resources.
Explore more details and find learning paths
for Course PL-600.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 45


Instructor-led
training for Microsoft
Dynamics 365

46
Microsoft Dynamics 365 Sales
Course MB-210
Classic learning: 2 days

Course description Audience profile


This course explores Microsoft Dynamics 365 Sales, This course is intended for:
an end-to-end application to manage the handling of • Functional consultants who want
customers and potential customers. Using Dynamics 365 to perform discovery, capture
Sales, organizations can track data against sales goals, requirements, engage subject
automate best practices, learn from data, and more. In matter experts and stakeholders,
this course, a team of globally recognized experts takes translate requirements, and
learners from lead to opportunity to closed deal. Learners configure the solution and
get to know the application’s available automation and applications.
customization options that can help enable sales staff to • Functional consultants who want
be their most productive selves. to implement solutions using
out-of-the-box capabilities,
codeless extensibility, and
application and service
Agenda integrations.

DAY 1 DAY 2

• Set up and configure • Process sales orders


• Manage leads • Manage relationships with relationship selling
• Manage opportunities • Analyze sales data
• Make the most of Embedded Intelligence • Define and track individual goals
• Manage and organize your product catalog • Use goal metrics

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Familiarity with business applications Microsoft Certified: Dynamics 365 Sales Functional
• The desire to customize and implement business Consultant Associate
applications Exam MB-210: Microsoft Dynamics 365 Sales
Functional Consultant
New to Microsoft Dynamics 365? Complete Course
MB-910: Microsoft Dynamics 365 Fundamentals (CRM) or Skills measured in the exam:
the Microsoft Learn learning path for Dynamics 365 Sales. • Configure Dynamics 365 Sales
• Manage core sales tables
• Configure additional tools and services
Review the study guide for Exam MB-210.
Discover exam readiness resources.
Explore more details and find learning paths
for Course MB-210.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 47


Microsoft Dynamics 365 Marketing
Course MB-220
Classic learning: 4 days

Course description Audience profile


This course explores the marketing application This course is intended for:
configuration needed to drive business growth. It • IT or marketing professionals
also covers lead management, marketing forms and who want to learn how to make
pages, segmentation, and email marketing messages. the most of Dynamics 365
All these pieces are tied together through interactive Marketing for businesses.
customer journey design, including event and survey
configuration.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Set up and manage • Manage customers • Manage website visits and • Advanced event
• Advanced configuration • Manage forms and pages social postings management features
• Review domain • Manage emails, segments, • Create an on-site event • Evaluate marketing
authentication and journeys • Create a webinar event initiatives
• Manage assets and • Manage subscription • Promote events and • Review the marketing
content settings centers manage registration calendar

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Knowledge of the Dynamics 365 platform Microsoft Certified: Dynamics 365 Marketing
• An understanding of basic marketing principles Functional Consultant Associate
• Experience with Microsoft Power Platform Exam MB-220: Microsoft Dynamics 365 Marketing
Functional Consultant
New to Microsoft Dynamics 365? Complete Course
MB-910: Microsoft Dynamics 365 Fundamentals (CRM) Skills measured in the exam:
or the Microsoft Learn learning path for Dynamics 365 • Configure marketing applications
Marketing. • Manage segments and lists
• Create and manage marketing forms and pages
• Manage leads, contacts, and accounts
• Create and manage marketing email messages
• Manage customer journeys
• Manage events and webinars
• Configure Dynamics 365 Customer Voice
Review the study guide for Exam MB-220.
Discover exam readiness resources.
Explore more details and find learning paths
for Course MB-220.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 48


Microsoft Dynamics 365 Customer Service
Course MB-230
Classic learning: 4 days

Course description Audience profile


This course explores the ways that Microsoft Dynamics 365 This course is intended for:
Customer Service offers any organization an opportunity • Functional consultants who
for customer success. Learners discover how using tools perform discovery, capture
such as automatic case creation and queue management requirements, engage subject
free up their time to focus on customers. In this course, a matter experts and stakeholders,
team of globally recognized experts takes learners from translate requirements, and
creating cases to interacting with customers to resolving configure the solution and
those cases. Additionally, it covers data analysis and the applications.
key details to help resolve cases faster or to avoid new
issues altogether.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Get started • Resolve cases • Enhance agent productivity • Get started with
• Manage cases • Create a survey project • Create custom experiences Customer Service Insights
• Manage case workloads • Automate surveys with for agents • Create visualizations
• And more Power Automate • Deploy an SMS channel • Register and manage
• And more • And more devices
• And more
Additional details
Prerequisite knowledge and experience: This course helps prepare for:
• Experience working with Dynamics 365 Customer Service Microsoft Certified: Dynamics 365 Customer Service
• Work with other Dynamics 365 apps Functional Consultant Associate
Exam MB-230: Microsoft Dynamics 365 Customer
New to Microsoft Dynamics 365? Complete Course Service Functional Consultant
MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
or the Microsoft Learn learning path for Dynamics 365 Skills measured in the exam:
Customer Service. • Manage cases and Knowledge Management
• Manage entitlements and SLAs
• Implement scheduling
• Implement multi-session experiences for
Customer Service
• Manage analytics and insights
• Implement Microsoft Power Platform
• Implement Connected Customer Service
• Implement routing
Review the study guide for Exam MB-230.
Discover exam readiness resources.
Explore more details and find learning paths
for Course MB-230.
 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 49


Microsoft Dynamics 365 Field Service
Course MB-240
Classic learning: 4 days

Course description Audience profile


In this course, learners explore how to effectively This course is intended for:
configure a Dynamics 365 Field Service implementation • IT professionals with experience
to maximize its tools and features to efficiently manage or interest in delivering Field
a mobile work force. Service solutions for large-scale
customers.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Configure Dynamics 365 • Incident types • Customize and configure • Explore customer assets
Field Service • Inspections • Integrate • Create work orders from
• Configure bookable • And more • And more IoT data
resources • And more
• And more

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Experience configuring resources, characteristics, Microsoft Certified: Dynamics 365 Field Service
incident types, inventory integration, service agreements, Functional Consultant Associate
resource scheduling, work orders, inspections, service Exam MB-240: Microsoft Dynamics 365 Field Service
tasks, field service user roles, field service settings, Functional Consultant
the Connected Field Service (IoT) solution, and
the Dynamics 365 Field Service mobile app Skills measured in the exam:
• The ability to customize components of the Field • Configure field service applications
Service app • Manage work orders
• Schedule and dispatch work orders
New to Microsoft Dynamics 365? Complete Course • Manage the Dynamics 365 Field Service mobile app
MB-910: Microsoft Dynamics 365 Fundamentals (CRM) • Manage inventory and purchasing
or the Microsoft Learn learning path for Dynamics 365 • Managed Connected Field Service and
Field Service. customer assets
• Implement Microsoft Power Platform
• Manage customer experiences
Review the study guide for Exam MB-240.
Discover exam readiness resources.
Explore more details and find learning paths
for Course MB-240.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 50


Microsoft Customer Data Platform Specialty
Course MB-260
Classic learning: 4 days

Course description Audience profile


In this course, learners explore the Dynamics 365 This course is intended for:
Customer Insights solution, including how to unify • Professionals who want to
customer data with prebuilt connectors, predict implement solutions that
customer intent with rich segmentation, and maintain provide insight into customer
control of customer data. The course begins with profiles and that track
importing and transforming customer data and engagement activities to help
culminates with extending the customer data platform improve customer experiences
solution into the Microsoft Power Platform and and increase customer retention.
Dynamics 365 applications.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Get started with • Create a unified customer • Work with Dynamics 365 • Enrich data and
Dynamics 365 profile in Dynamics 365 Customer Insights predictions with
Customer Insights Customer Insights Customer Insights
• Ingest data into
Customer Insights

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Familiarity with Dynamics 365 Customer Insights Microsoft Certified: Customer Data
• Firsthand experience with one or more Dynamics 365 Platform Specialty
apps, Power Query, Microsoft Dataverse, Common Data Exam MB-260: Microsoft Customer Data
Model, and Microsoft Power Platform Platform Specialist
• Working knowledge of practices related to privacy,
compliance, consent, security, responsible AI, and data Skills measured in the exam:
retention policy • Design Customer Insights solutions
• Ingest data into Customer Insights
New to Microsoft Dynamics 365? Complete Course • Create customer profiles by unifying data
MB-910: Microsoft Dynamics 365 Fundamentals (CRM) • Implement AI predictions in Customer Insights
or the Microsoft Learn learning path for Dynamics 365 • Configure measures and segments
Customer Insights. • Configure third-party connections
• Administer Customer Insights

Review the study guide for Exam MB-260.


Discover exam readiness resources.
Explore more details and find learning paths
for Course MB-260.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 51


Microsoft Dynamics 365: Core Finance and Operations
Course MB-300
Classic learning: 2 days

Course description Audience profile


In this course, learners explore how to make the most of This course is intended for:
core features in Dynamics 365, including core common • Functional and technical
features, core configuration, and data migration. The consultants who want to serve as
course also covers preparing to go live. key resources in implementing
and configuring apps to meet
business requirements.

Agenda

DAY 1 DAY 2

• Introduction to Microsoft Dynamics 365 • Work with workflows


• Navigate finance and operations apps • Design and build mobile apps
• Get started with Dynamics 365 Finance • Personalize finance and operations apps
• Get started with production control • Implement common integration features
• And more • And more

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• General knowledge of Windows Microsoft Certified: Dynamics 365 Supply Chain
• The ability to use finance and operations apps in Management, Manufacturing Functional Consultant
Dynamics 365 for basic processing and navigation Associate and Microsoft Certified: Dynamics 365
• Experience as a functional or technical consultant who Commerce Functional Consultant Associate
uses Dynamics 365 Finance apps to gather and analyze Exam MB-300: Microsoft Dynamics 365: Core
business requirements Finance and Operations
• General knowledge of basic mobile device features and
navigation Skills measured in the exam:
• Describe finance and operations apps, and
New to Microsoft Dynamics 365? Complete Course extend apps by using Microsoft Power Platform
MB-920: Microsoft Dynamics 365 Fundamentals (ERP) technologies
or the Microsoft Learn learning path for Dynamics 365 • Configure administrative features and workflows
finance and operations apps. • Manage finance and operations data
• Validate and support solutions

Review the study guide for Exam MB-300.


Discover exam readiness resources.
Explore more details and find learning paths
for Course MB-300.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 52


Microsoft Dynamics 365 Finance
Course MB-310
Classic learning: 4 days

Course description Audience profile


This course covers the financial aspects of Dynamics 365, This course is intended for:
including how to configure and use essential financial • Functional consultants who want
components, accounts payable, accounts receivable, to perform discovery, capture
collections, budgeting, fixed assets, and additional requirements, engage subject
functionality. matter experts and stakeholders,
translate requirements, and
configure the solution and
applications.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Configure chart of • Configure electronic • Configure and manage the • Get started with work
accounts reporting order to cash process management
• Explore general ledger • Configure and perform • Perform accounts receivable • Configure fixed assets
• And more periodic processes daily procedures management
• And more • And more • And more

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Basic accounting skills Microsoft Certified: Dynamics 365 Finance
• Core competencies in Dynamics 365: Core Finance and Functional Consultant Associate
Operations Exam MB-310: Microsoft Dynamics 365 Finance
Functional Consultant
New to Microsoft Dynamics 365? Complete Course
MB-920: Microsoft Dynamics 365 Fundamentals (ERP) Skills measured in the exam:
or the Microsoft Learn learning path for Dynamics 365 • Set up and configure financial management
Finance. • Implement accounts receivable, credit, collections,
and revenue recognition
• Implement and manage accounts payable and
expenses
• Manage budgeting
• Manage fixed assets
Review the study guide for Exam MB-310.
Discover exam readiness resources.
Explore more details and find learning paths
for Course MB-310.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 53


Microsoft Dynamics 365 Supply Chain Management
Course MB-330
Classic learning: 5 days

Course description Audience profile


This course helps to build your Dynamics 365 Supply This course is intended for:
Chain Management foundation. It covers the most • Dynamics 365 Supply Chain
important features and functionalities that Dynamics 365 Management functional
Supply Chain Management functional consultants need, consultants.
including how to configure, create, and manage product
and inventory, along with supply chain management
configuration and processing. It also covers the
transportation and warehouse management features,
quality management and quality control functionalities,
and master planning configuration and processing.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4 DAY 5

• Get started • Create bill of • Work with quality • Manage the order • Configure master
• Work with materials control to cash process planning
inventory • Process purchase • Configure • Configure • Use Planning
management orders agreements warehouse Optimization
• And more • And more • And more management • And more
• And more

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• A fundamental understanding of supply chain Microsoft Certified: Dynamics 365 Supply Chain
management industry standards Management Functional Consultant Associate
• Experience configuring and implementing Dynamics 365 Exam MB-330: Microsoft Dynamics 365 Supply
Supply Chain Management to meet the needs of your Chain Management Functional Consultant
organization
Skills measured in the exam:
New to Microsoft Dynamics 365? Complete Course • Implement product information management
MB-920: Microsoft Dynamics 365 Fundamentals (ERP) or • Implement inventory management
the Microsoft Learn learning path for Dynamics 365 Supply • Implement and manage supply chain processes
Chain Management. • Implement warehouse management and
transportation management
• Implement master planning

Review the study guide for Exam MB-330.


Discover exam readiness resources.
Explore more details and find learning paths
for Course MB-330.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 54


Microsoft Dynamics 365 Supply Chain Management, Expert
Course MB-335
Classic learning: 5 days

Course description Audience profile


This course is designed to build Dynamics 365 Supply This course is intended for:
Chain Management application knowledge. It covers • The Dynamics 365 Supply
the most important features and functionalities needed Chain Management functional
by Dynamics 365 Supply Chain Management functional consultant expert—a key
consultants, including: product information; how resource who implements and
to configure, create, and manage your product and configures advanced features
inventory; and supply chain management configuration of Dynamics 365 Supply Chain
and processing. The course also explores transportation Management to meet the
management and warehouse management features, requirements of an organization.
along with asset management functionalities. Plus, it
covers master planning configuration and processing, in
addition to sales and procurement processes.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4 DAY 5

• Create products • Get started with • Work with the • Get started with • Work with capacity
and product Engineering costing sheet Asset Management planning and
masters Change • Configure formulas • Schedule work scheduling
• Create bill of Management for process orders in Asset • Configure and use
materials • Set up versioned manufacturing Management built-in master
• And more products • And more • And more planning
• And more • And more
Additional details
Prerequisite knowledge and experience: This course helps prepare for:
• Advanced knowledge of supply chain management Microsoft Certified: Dynamics 365 Supply Chain
operations, including production, master planning, and Management Functional Consultant Expert
asset management Exam MB-335: Microsoft Dynamics 365 Supply
• Expertise in one or more of the following manufacturing Chain Management Functional Consultant Expert
methods: discrete, process, and lean
Skills measured in the exam:
New to Microsoft Dynamics 365? Complete Course • Configure products
MB-910: Microsoft Dynamics Fundamentals (CRM) • Configure production prerequisites
• Implement production methods
or Microsoft Learn learning paths for Supply Chain
• Configure production control
Management.
• Describe and implement additional supply chain
management features
Review the study guide for Exam MB-335.
Discover exam readiness resources.
Explore more details and find learning paths
for Course MB-335.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 55


Microsoft Dynamics 365: Finance and Operations Apps Developer
Course MB-500
Classic learning: 5 days

Course description Audience profile


This course explores the role of developer of Dynamics 365 This course is intended for:
finance and operations apps. Professionals in this role are • Developers who work with
key technical resources who implement and extend the finance and operations apps in
application to meet the requirements of the business. Dynamics 365 to implement and
extend applications that meet
the requirements of a business.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4 DAY 5

• Introduction • Manage source • Configure user • Perform user • Dual-write


• Explore the code interface acceptance testing implementation
ecosystem • Build extended • Build workspaces • Explore reporting • Work with data
• And more data types • And more tools management
• And more • And more • And more

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Deep knowledge and experience using the underlying Microsoft Certified: Dynamics 365: Finance and
framework, data structures, and objects associated with Operations Apps Developer Associate
finance and operations solutions. Exam MB-500: Microsoft Dynamics 365: Finance and
• Experience with products that include Visual Studio, Operations Apps Developer
Azure DevOps Lifecycle Services tools, Postman, GitHub,
Microsoft 365, and SQL Server Management Studio Skills measured in the exam:
• Plan architecture and solution design
New to Microsoft Dynamics 365? Complete Course • Apply developer tools
MB-920: Microsoft Dynamics 365 Fundamentals (ERP) • Design and develop AOT elements
or the Microsoft Learn learning path for Dynamics 365 • Develop and test code
finance and operations apps. • Implement reporting
• Integrate and manage data solutions
• Implement security and optimize performance
Review the study guide for Exam MB-500.
Discover exam readiness resources.
Explore more details and find learning paths
for Course MB-500.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 56


Microsoft Dynamics 365: Finance and Operations Apps
Solution Architect
Course MB-700
Classic learning: 5 days

Course description Audience profile


This course explores how a Dynamics 365 finance This course is intended for:
and operations apps solution architect can be a • Learners who aspire to be
trusted advisor who consults with organizations and solution architects.
implementation team members to refine business needs • Professionals who are new to
into a well-defined and cost-effective solution. It covers this role who want to learn more
solution design, along with how a professional in this about the technical information
role provides critical guidance and support from pre- that applies to associated tasks.
sales throughout the remainder of the project lifecycle.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4 DAY 5

• Becoming a • Work with data • Work with analytics • Prepare to go live • Create a data
solution architect management and reporting with apps migration strategy
• Discover customer • Perform user • Business value of • Feature • Review the security
needs acceptance testing Power Platform management model
• And more • And more • And more • And more • And more

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Knowledge of Dynamics 365 apps and Microsoft Power Microsoft Certified: Dynamics 365: Finance and
Platform Operations Apps Solution Architect Expert
• A deep understanding of finance and operations apps Exam MB-700: Microsoft Dynamics 365: Finance and
• Extensive domain knowledge in one or more industry Operations Apps Solution Architect
verticals
• Completed learning path: Architect solutions for Skills measured in the exam:
Dynamics 365 and Microsoft Power Platform • Architect solutions
• Completed learning path: Use Success by Design for • Define solution strategies
Dynamics 365 solutions • Manage implementations
• Manage testing
New to Microsoft Dynamics 365? Complete Course Review the study guide for Exam MB-700.
MB-920: Microsoft Dynamics 365 Fundamentals (ERP)
or the Microsoft Learn learning path for Dynamics 365 Discover exam readiness resources.
finance and operations apps.
Explore more details and find learning paths
for Course MB-700.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 57


Microsoft Dynamics 365 Business Central Functional Consultant
Course MB-800
Classic learning: 5 days

Course description Audience profile


This course explores Dynamics 365 Business Central, an This course is intended for:
application for small and medium-sized companies that • Functional consultants who
have outgrown their entry-level business applications. It implement core application
covers how Business Central helps to manage financials, setup processes for small and
automate and secure the supply chain, sell smarter, medium businesses.
improve customer service and project performance, and • Professionals who specialize
optimize operations. in one or more feature sets of
Business Central.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4 DAY 5

• Start a free trial • Use approval • Set up dimensions • Receive and invoice • Set up cash
• Introducing workflows • Set up the chart of items management
Business Central • User interface accounts • Set up purchase • Enter payments in
• And more essentials • And more prices and the journals
• And more discounts • And more
• And more

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Applied knowledge of Business Central Microsoft Certified: Dynamics 365 Business Central
• An understanding of industry terminology, priorities, Functional Consultant
standards, methodologies, and best practices Exam MB-800: Microsoft Dynamics 365 Business
• Applied knowledge of meeting business needs by Central Functional Consultant
using Dynamics 365 Business Central, including
basic understanding of financial management, sales, Skills measured in the exam:
purchasing, and inventory • Set up Business Central
• A comprehensive understanding of the Business Central • Configure financials
application’s role in relationship to Microsoft 365 and • Configure sales and purchasing
Dynamics 365 • Perform Business Central operations

Review the study guide for Exam MB-800.


New to Microsoft Dynamics 365? Complete Course
MB-920: Microsoft Dynamics 365 Fundamentals (ERP) Discover exam readiness resources.
or the Microsoft Learn learning path for Dynamics 365
Explore more details and find learning paths
Business Central.
for Course MB-800.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 58


Instructor-led
training for modern
workplace

59
Microsoft 365 Endpoint Administrator
Course MD-102
Classic learning: 5 days

Course description Audience profile


This course teaches learners how to plan and execute This course is intended for:
an endpoint deployment strategy using contemporary • Microsoft 365 endpoint
deployment techniques and implementing update administrators who are
strategies. It introduces essential elements of modern responsible for deploying,
management, co-management approaches, and configuring, securing, managing,
Microsoft Intune integration. The course covers app and monitoring devices and
deployment, management of browser-based applications, client applications in a corporate
and key security concepts, such as authentication, setting. Their duties include
identities, access, and compliance policies. It also explores managing identity, access,
technologies, like Microsoft Entra ID, Azure Information policies, updates, and apps.
Protection, and Microsoft Defender for Endpoint, to
protect devices and data.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4 DAY 5

• Explore the • Enroll devices using • Deploy and update • Generate inventory • Implement dynamic
Enterprise Desktop Microsoft Intune applications and compliance deployment methods
• Explore Windows • Execute device • Administer reports • Plan a transition to
Editions profiles endpoint • Deploy device data modern endpoint
• And more • And more applications protection management
• And more • And more • And more

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Deep familiarity with Microsoft 365 workloads Microsoft 365 Certified: Endpoint
• Extensive skills and experience in deploying, configuring, Administrator Associate
and maintaining Windows 11 and later, in addition to Exam MD-102: Endpoint Administrator
non-Windows devices
Skills measured in the exam:
New to Microsoft Dynamics 365? Complete Course • Deploy Windows client
MS-900: Microsoft 365 Fundamentals or the Microsoft • Manage identity and compliance
Learn Introduction to Microsoft 365 core services and • Manage, maintain, and protect devices
features learning path. • Manage applications

Review the study guide for Exam MD-102.


Discover exam readiness resources.
Explore more details and find learning paths
for Course MD-102.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 60


Microsoft 365 Administrator
Course MS-102
Classic learning: 5 days

Course description Audience profile


This course covers key elements of Microsoft 365 This course is intended for:
administration, including Microsoft 365 tenant • Those aspiring to the
management, Microsoft 365 identity synchronization, Microsoft 365 Administrator role.
and Microsoft 365 security and compliance. Learn
how to configure your Microsoft 365 tenant, configure
Microsoft 365, and manage user-driven client installations
of Microsoft 365 Apps for enterprise deployments.
Dive deep into Microsoft 365 identity synchronization,
with a focus on Microsoft Entra ID Connect and
Connect Cloud Sync. Examine the common types of
threat vectors and data breaches facing organizations today,
along with Microsoft 365 security solutions that address
these threats. Examine the key components of Microsoft 365
compliance management, delve deeper into archiving and
retention, and learn how to implement compliance features.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4 DAY 5

• Configure your • Analyze data using • Explore security • Explore threat • Explore compliance in
Microsoft 365 Microsoft Viva solutions intelligence Microsoft 365
experience Insights • Examine Microsoft • Implement app • Implement Microsoft
• Manage users, • Explore identity Secure Score protection Purview Insider Risk
licenses, and mail synchronization • And more • And more Management
contacts • And more • And more
• And more
Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Complete at least one of the Microsoft 365 role-based Microsoft 365 Certified: Administrator Expert
administrator certification paths Exam MS-102: Microsoft 365 Administrator
• Complete a role-based administrator course, such
as Messaging, Teamwork, Security, Compliance, or Skills measured in the exam:
Collaboration • Deploy and manage a Microsoft 365 tenant
• A proficient understanding of DNS and basic functional • Implement and manage identity and access in
experience with Microsoft 365 services Microsoft Entra ID
• A proficient understanding of general IT practices • Manage security and threats by using Microsoft 365
• A working knowledge of PowerShell Defender
• Manage compliance by using Microsoft Purview
New to Microsoft Dynamics 365? Complete Course Review the study guide for Exam MS-102.
MS-900: Microsoft 365 Fundamentals or the Microsoft
Learn Introduction to Microsoft 365 core services and Discover exam readiness resources.
features learning path. Explore more details and find learning paths
for Course MS-102.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 61


Microsoft 365 Messaging
Course MS-203
Classic learning: 5 days

Course description Audience profile


This course examines the key elements of Microsoft 365 This course is intended for:
messaging administration, including message transport • Those who are aspiring to be
and mail flow; messaging security, hygiene, and messaging administrators in a
compliance; messaging infrastructure; and hybrid Microsoft 365 deployment.
messaging. It explores how messaging administrators
plan, deploy, configure, troubleshoot, and secure the
messaging infrastructure in a hybrid and cloud enterprise
environment. These professionals manage recipients,
mailboxes, transport, mail flow, administrative roles, threat
protection, compliance, migrations, and client connectivity.
They collaborate with other workload administrators and
the Microsoft 365 enterprise administrator.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4 DAY 5

• Manage mail flow • Explore threat • Manage • Analyze role-based • Explore Exchange
• Troubleshoot mail protection in authentication for permissions hybrid deployment
flow Microsoft 365 messaging • Explore the different requirements
• And more Defender • Configure types of Exchange • Plan mailbox
• Explore messaging organizational recipients migrations
compliance in settings • And more • And more
Microsoft 365 • And more
• And more

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Working knowledge of authentication types, licensing, Microsoft 365 Certified: Messaging
and integration with Microsoft 365 applications Administrator Associate
Exam MS-203: Microsoft 365 Messaging
New to Microsoft Dynamics 365? Complete Course
MS-900: Microsoft 365 Fundamentals or the Microsoft Skills measured in the exam:
Learn Introduction to Microsoft 365 core services and • Manage Microsoft Exchange Online settings
features learning path. and resources
• Plan and manage the mail transport architecture
• Secure the messaging environment

Review the study guide for Exam MS-203.


Discover exam readiness resources.
Explore more details and find learning paths
for Course MS-203.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 62


Managing Microsoft Teams
Course MS-700
Classic learning: 4 days

Course description Audience profile


This course explores various Microsoft Teams This course is intended for:
management tools, security and compliance features for • Those who are aspiring to the
Teams, and network requirements for Teams deployment. Microsoft 365 Teams admin role.
It also covers different Teams settings and policies
for managing the collaboration and communication
experience in Teams. A Microsoft Teams administrator
plans, deploys, configures, and manages Microsoft Teams
to focus on efficient and effective collaboration and
communication in a Microsoft 365 environment.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Explore Microsoft Teams • Implement security for • Manage apps for • Plan for Teams Phone
• Plan and deploy Microsoft Teams Microsoft Teams • Configure and deploy
Microsoft Teams • Implement compliance for • Introduction to Teams Teams Phone
• And more Microsoft Teams meetings and calling • And more
• And more • And more

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Experience integrating Microsoft Teams with SharePoint, Microsoft 365 Certified: Teams Administrator
OneDrive, Exchange, Microsoft 365 Groups, and other Associate
Microsoft, third-party, and custom apps Exam MS-700: Managing Microsoft Teams
• Ability to collaborate with other workloads and roles,
such as network, voice, identity, access, devices, Skills measured in the exam:
licensing, security, compliance, information management, • Configure and manage a Teams environment
and user adoption • Manage teams, channels, chats, and apps
• Basic functional experience with Microsoft 365 services • Manage meetings and calling
• A proficient understanding of general IT practices, • Monitor, report on, and troubleshoot Teams
including using PowerShell
Review the study guide for Exam MS-700.
New to Microsoft Dynamics 365? Complete Course
Discover exam readiness resources.
MS-900: Microsoft 365 Fundamentals or the Microsoft
Learn Introduction to Microsoft 365 core services and Explore more details and find learning paths
features learning path. for Course MS-700.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 63


Collaboration Communications Systems Engineer
Course MS-721
Classic learning: 4 days

Course description Audience profile


This course covers the knowledge and skills to become a This course is intended for:
collaboration communications systems engineer. It provides • Those who are responsible
interactive experience configuring and deploying Microsoft for planning, deploying,
Teams Phone, meetings, and certified devices, including configuring, maintaining, and
Microsoft Teams Rooms and Surface Hub. The course troubleshooting Microsoft Teams
also explores how to manage and monitor Teams Phone, Phone, meetings, and personal
meetings, and certified devices using the Microsoft Teams and shared space devices,
admin center, PowerShell, the Microsoft Teams Rooms Pro including Microsoft Teams
Portal, and the Call Quality Dashboard. Additionally, it covers Rooms and Surface Hub.
configuring and deploying Microsoft Teams Phone with
PSTN connectivity through Microsoft Calling Plans, Operator
Connect, Teams Phone Mobile, and Direct Routing.

Agenda

DAY 1 DAY 2 DAY 3 DAY 4

• Introduction to Teams • Plan and optimize • Manage meetings and • Configure, deploy, and
meetings and calling network performance for events experiences manage Teams devices
• Plan for Teams phone Teams media • Configure and manage • Monitor and troubleshoot
• And more • Configure and deploy voice users Teams collaboration
Teams phone • And more communications systems
• And more • And more

Additional details

Prerequisite knowledge and experience: This course helps prepare for:


• Fundamentals of networking, telecommunications, and Microsoft 365 Certified: Collaboration
audio/visual and meeting room technologies Communications Systems Engineer Associate
• General knowledge of Microsoft 365 and Microsoft Exam MS-721: Collaboration Communications
Teams Systems Engineer
• General knowledge of identity and access
management basics Skills measured in the exam:
• Plan and design collaboration communications
New to Microsoft Dynamics 365? Complete Course systems
• Configure and manage Teams meetings and events
MS-900: Microsoft 365 Fundamentals or the Microsoft
• Configure and manage Teams Phone
Learn Introduction to Microsoft 365 core services and
• Configure and manage Teams Rooms and devices
features learning path.
Review the study guide for Exam MS-721.
Discover exam readiness resources.
Explore more details and find learning paths
for Course MS-721.

 To take this course, contact a Training Services Partner.

Enterprise Skills Initiative 64


Enterprise
Skills
Initiative

65

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