09 Quiz 13 Operational Management
09 Quiz 13 Operational Management
09 Quiz 13 Operational Management
P-M-I
CHART
Instruction: Read and analyze the case study below. Write your answers on the spaces provided.
• In the Interesting box, write down how each approach would contribute in achieving the objective
of the power plant. In the My Decision box, write down your recommendation on how Lexus
Power Plant will achieve their main objective using one (1) between the two (2) approaches being
compared.
My Decision
The primary purpose of the power plant is to set quality standards that assure a lower incidence of errors, hence lowering
the company's production costs. I urge that Lexus Power Plant use the Six Sigma technique, according to Management 9
Operations management. Six sigma is a quality benchmark that reduces mistakes by 3.4 percent per million items. This
equates to a 99.9 percent perfection rate, demonstrating that the Lexus power plant was necessary to set quality standards
and remove defects. Six sigma is a typical quality benchmark for many, if not all, key competitors in today's competitive
global economy.
Downloaded by Valenzuela Lana Marie P. ([email protected])