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    Resume Daniel Diniz McDonald

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    vini
    Daniel Diniz McDonald is a cloud administrator specializing in Azure and Office 365. He has a bachelor's degree in computer science and additional training in UX design. His experience includes roles as a technical support manager, technical support assistant, UX intern, and director of information technology. He is committed to leveraging his skills in Azure and Office 365 to drive operational efficiency and innovation in cloud computing.

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    Resume Daniel Diniz McDonald

    Uploaded by

    vini
    31 views3 pages
    Daniel Diniz McDonald is a cloud administrator specializing in Azure and Office 365. He has a bachelor's degree in computer science and additional training in UX design. His experience includes roles as a technical support manager, technical support assistant, UX intern, and director of information technology. He is committed to leveraging his skills in Azure and Office 365 to drive operational efficiency and innovation in cloud computing.

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    Daniel Diniz McDonald is a cloud administrator specializing in Azure and Office 365. He has a bachelor's degree in computer science and additional training in UX design. His experience includes roles as a technical support manager, technical support assistant, UX intern, and director of information technology. He is committed to leveraging his skills in Azure and Office 365 to drive operational efficiency and innovation in cloud computing.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    31 views3 pages

    Resume Daniel Diniz McDonald

    Uploaded by

    vini
    Daniel Diniz McDonald is a cloud administrator specializing in Azure and Office 365. He has a bachelor's degree in computer science and additional training in UX design. His experience includes roles as a technical support manager, technical support assistant, UX intern, and director of information technology. He is committed to leveraging his skills in Azure and Office 365 to drive operational efficiency and innovation in cloud computing.

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    Daniel Diniz McDonald

    Estero, Florida, United States

    [email protected] +12397708599

    linkedin.com/in/danieldinizs

    Summary
    As a Cloud Administrator specializing in Azure and Office 365, I bring a robust combination of technical expertise
    and strategic insight. With a Bachelor’s degree in Computer Science and additional training in UX Design, I am
    adept at integrating user-centric solutions with advanced cloud technologies. My experience in the Brazilian
    army instilled in me the values of discipline and teamwork, enhancing my ability in managing complex cloud
    infrastructures. I am committed to leveraging my skills in Azure and Office 365 to drive operational efficiency and
    innovation in cloud computing.

    Experience
    Technical Support Manager
    ALWAYS ON CALL ANSWERING SERVICE
    Aug 2023 - Present (6 months)
    - Infrastructure Management: Leading software/hardware analysis, ensuring seamless operations.
    Identifying upgrade opportunities to optimize efficiency.

    - User-Centric Support: Guiding technical support & helpdesk roles, ensuring timely and effective
    assistance for improved user experience.

    - Tech Trends Insight: Staying updated with IT advancements, providing insights to senior staff about
    potential impacts of changes on operations.

    - Project Coordination: Skillfully managing large-scale software/hardware installations, ensuring flawless


    execution for project success.

    - Project Management: Dedicated to excellence – on-time, within budget, and meeting specifications for
    IS-related projects.

    Technical Support Assistant


    ALWAYS ON CALL ANSWERING SERVICE
    Feb 2023 - Present (1 year)

    UX Intern
    Thoughtcloud
    Oct 2022 - Jan 2023 (4 months)

    Director of Information Technology


    FedEx Shipping Center
    Sep 2020 - Oct 2022 (2 years 2 months)

    Daniel Diniz McDonald - page 1


    Associate
    Ember Korean Steakhouse
    Jan 2019 - Sep 2020 (1 year 9 months)

    E-5
    Brazilian Army (Exército Brasileiro)
    Mar 2014 - Mar 2018 (4 years 1 month)

    Education
    Universidade Paulista
    Bachelor's degree, Computer Science
    Feb 2014 - Feb 2018
    - In-depth knowledge of programming languages such as Java, Python, and C++, applied in various
    academic projects and coding challenges.

    - Proficient in software design principles and best practices, ensuring efficiency, scalability, and
    maintainability of projects.

    - Engaged in research projects related to artificial intelligence, machine learning, and natural language
    processing, expanding my understanding of real-world technology applications.

    - Collaborated on team projects, honing communication, leadership, and teamwork skills crucial for
    success in the IT industry.

    Licenses & Certifications


    Foundations of User Experience (UX) Design - Coursera
    LMGPR2PLRGTZ

    UX Design Process: Empathize, Define, and Ideate - Coursera


    9EHS4CLTEWAX

    Build Wireframes and Low-Fidelity Prototypes - Coursera


    FDERBJBGTM6D

    Conduct UX Research and Test Early Concepts - Coursera


    URUYJ4N9DXMR

    Create High-Fidelity Designs and Prototypes in Figma - Coursera


    7WDKVUREE767

    Microsoft 365 Certified: Fundamentals - Microsoft

    Daniel Diniz McDonald - page 2


    9F6669E47BBAC742

    Project Management Foundations: Integration - LinkedIn


    2ddf92fb4c3183516cd996efdb3dfa316005efebbb2e3f7302b69ca49cc9fdd1

    Azure Administration Essential Training - LinkedIn


    7e56980e33dd3ff51962ed282a7696d3027b2a19a6ef25d3a115816339da4efa

    Career Essentials in Generative AI by Microsoft and LinkedIn - Microsoft

    Skills
    Cloud Administration • Cloud Management • Microsoft 365 • System Administration • Powershell •
    Cloud Applications • Data Governance • Cloud Services • IT Infrastructure Management • Technical
    Troubleshooting

    Daniel Diniz McDonald - page 3

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