Mesa Boogie Mark IIC+ Suite v1.0.0

Download as pdf or txt
Download as pdf or txt
You are on page 1of 21

Mesa Boogie Mark IIC+ Suite

1.0.0 for Windows and macOS


INTRODUCTION NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

The Mark II series was Mesa Boogie’s flagship amplifier between


1978 and 1985. They were, and remain to this day, one of the
finest guitar instrument amplifiers that modern technology and
traditional craftsmanship can produce. The IIC+’s impact on 80s
guitar tone was so significant that it continues to be the most
coveted vintage Boogie amp, with fewer than 3000 units ever
made.

The IIC++ is an additional mod made for a handful of well-known 2


guitarists of the day. It was never put into production and fewer
than 20 of the modifications were performed by Mesa Boogie
before the IIC+’s production ended.

Neural DSP partnered with Mesa Boogie to accurately replicate


every nuance of these historical amplifiers. In addition,
Compressor, Overdrive, and Chorus pedals are provided alongside
a Graphic EQ, and Delay and Reverb Pedals. A Cab Simulation
block is also included where you can find a pack of carefully-
recorded Impulse Responses designed by Neural DSP.

We proudly present you the Mesa Boogie Mark IIC+ Suite.

NEURALDSP.COM
CONTENT NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

INTRODUCTION 2 EQ Section 12

CONTENT 3 Cab Section 13

GETTING STARTED 4 Post FX Section 14

Basic Requirements 4 PLUGIN FEATURES 15

Supported Host Softwares 4 Global Features 15

iLok User ID & iLok License Manager 5 Metronome 16 3

Demo Product Activation 5 Presets 17

Full Product Activation 6 MIDI Setup 18

File Locations 7 GUI Basics 20

Uninstalling Neural DSP Software 7 SUPPORT 21

PLUGIN SECTIONS 8 Support and Contact Information 21

Stompbox Section 9 Corporate Contact 21

Amp Section 10

NEURALDSP.COM
GETTING STARTED NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

BASIC REQUIREMENTS SUPPORTED HOST SOFTWARES

To start using Neural DSP plugins you will need: In order to use Neural DSP software in plugin form, you will need
audio software. We officially support the following software to
• A computer capable of multitrack audio processing, Mac or host our plugins (64-bit only):
PC.
• An audio interface. Pro Tools 2022 (macOS & Windows): AAX Native
• Supported host software (DAW) for recording. Logic Pro X 10.7 or higher - (macOS): AU
• An iLok User ID and the latest version of the iLok License Cubase 12 (macOS & Windows): VST2 - VST3
Manager application. Ableton Live 10 or higher (macOS & Windows): AU, VST2 & VST3
• A Neural DSP Account. Reaper 6 or higher (macOS & Windows): AU, VST2 & VST3
Studio One 4 or higher (macOS & Windows): AU, VST2 & VST3
4
Important: You don’t need an iLok USB dongle to use our products FL Studio 20 (macOS & Windows): VST2 & VST3
since you can activate them directly into your computer. Reason 11 (macOS & Windows): VST2 & VST3
Cakewalk by Bandlab (Windows): VST2 & VST3

SUPPORTED OPERATING SYSTEMS A standalone version (64-bit only) is also included, which does
not require any additional software.
OS X 10.15 - 13 (64-bit)
Windows 10 - 11 (64-bit) Support is offered for these operating systems and software
platforms. Our plugins may work on another DAW of your choice,
feel free to download the Demo and try for yourself (Please
check that your host software is compatible with your operating
system first).

For more information, check our FAQ page here:


https://support.neuraldsp.com/help

NEURALDSP.COM
GETTING STARTED NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

iLOK USER ID AND iLOK LICENSE MANAGER If you don’t have an iLok account, you can create one right here:

DEMO PRODUCT ACTIVATION

Right after the setup installation, you will see an activation


window. Click on the “Try” button. If you don’t see that button,
close and reopen the plugin/standalone app.

At this point, the iLok License Manager software will be installed


on your computer… and that’s it! Notice that your trial expires
after 14 days.

NEURALDSP.COM
GETTING STARTED NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

FULL PRODUCT ACTIVATION • Log in with your iLok account in iLok License Manager.

Note that Neural DSP and iLok are different accounts. Full
licenses for Neural DSP products are delivered directly to your
iLok account. Make sure your iLok account is created and linked
to your Neural DSP account before purchasing.

• Make sure you have the latest iLok License Manager app
installed and running (https://www.ilok.com/#!license- • After that, go to the “All Licenses” tab on top, right-click on
manager). the license and select “Activate”.
• Login with your iLok account. If you don’t have an iLok
account, you can create one right here: https://www.ilok.
6
com/#!registration

To get a full license for any of our products, go to our website, click
on a plugin you want, select “add to cart” and complete the steps
for purchasing. After the checkout, the license will be deposited
directly to your iLok account.

After that, please follow the following steps: • Install the plugin by running the installer (https://neuraldsp.
com/downloads/).
• Make sure you have the latest iLok License Manager application • Rescan your plugins within your DAW, then restart your DAW.
installed and running (https://www.ilok.com/#!license- • You can run the standalone version as well.
manager).

NEURALDSP.COM
GETTING STARTED NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

FILE LOCATIONS Windows

Neural DSP plugins will be installed in the appropriate default 64-bit VST: C:/ Program Files / VSTPlugins /
location for each plugin format (VST, VST3, AAX, AU) unless a 64-bit VST3: C:/ Program Files / Common Files / VST3 /
different custom location is selected in the process. 64-bit AAX: C:/ Program Files / Common Files / Avid / Audio /
Plug-Ins /
MacOS 64-bit Standalone: C:/ Program Files / Neural DSP /
Preset Files: C:/ ProgramData / Neural DSP / Mesa Boogie Mark
AU: Macintosh HD / Library / Audio / Plug-ins / Components / IIC+ Suite
VST2: Macintosh HD / Library / Audio / Plug-ins / VST / Manual: C:/ Program Files / Neural DSP /
VST3: Macintosh HD / Library / Audio / Plug-ins / VST3 /
AAX: Macintosh HD / Library / Application Support / Avid / Audio Mesa Boogie Mark IIC+ Suite is available in 64-bit only.
7
/ Plug-ins /
Standalone App: Macintosh HD / Applications / Neural DSP /
Preset Files: MacintoshHD / Library / Audio / Presets / Neural UNINSTALLING NEURAL DSP SOFTWARE
DSP / Mesa Boogie Mark IIC+ Suite /
Manual: Macintosh HD / Library / Application Support / Neural To uninstall the product in macOS, delete the files manually from
DSP / Mesa Boogie Mark IIC+ Suite / the respective plugin format folders.

Mesa Boogie Mark IIC+ Suite is available in 64-bit only. For Windows, you can uninstall the files by running the regular
uninstaller at the Control Panel or by running the setup installer
file again and clicking on “Remove”.

NEURALDSP.COM
PLUGIN SECTIONS NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

THE PLUGIN

• COMPRESSOR Pedal
• OVERDRIVE-1 Pedal
• OVERDRIVE-2 Pedal
• CHORUS Pedal

• MARK IIC+ Amplifier


• MARK IIC++ Amplifier

• Cabsim
8
• 9-band EQ

• DELAY Pedal
• REVERB Pedal

NEURALDSP.COM
PLUGIN SECTIONS NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

STOMPBOX SECTION OVERDRIVE-1 Pedal

DRIVE KNOB: Adjusts the amount of distortion.


LEVEL KNOB: Controls the level of the distorted signal.
TONE KNOB: Controls the amount of high frequency contour.
BYPASS STOMP SWITCH: Click to turn on/off the device.

OVERDRIVE-2 Pedal

DRIVE KNOB: Adjusts the amount of distortion.


LEVEL KNOB: Controls the level of the distorted signal.
TONE KNOB: Controls the amount of high frequency contour.
9
PEAK SWITCH: Set to “High Peak” (to the right) to boost mid-
range and high frequencies. Set to “Flat (to the left) to flatten the
The Stompbox section consists of four pedals in series, which can frequency curve.
be used separately or combined. BYPASS STOMP SWITCH: Click to turn on/off the device.

COMPRESSOR Pedal CHORUS Pedal

COMP KNOB: The amount of gain reduction and make-up gain is RATE KNOB: Controls the speed of the chorus effect. Increase it in
determined by this knob. order to make it faster.
LEVEL KNOB: Adjusts the output signal and compensates for an DEPTH KNOB: Determines how extreme the chorus sound is.
eventual volume-loss caused by the compression. Controls the amount of pitch-shifting and delay time created by
ATTACK SWITCH: Adjusts the attack speed between Slow the chorus effect.
(smoother) and Fast (Snappier). MIX KNOB: Controls the amount of chorus effect that is added to
BYPASS STOMP SWITCH: Click to turn on/off the device. the original dry input signal.
BYPASS STOMP SWITCH: Click to turn on/off the device.

NEURALDSP.COM
PLUGIN SECTIONS NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

AMP SECTION MIDDLE KNOB: Mid-range frequency control.


MASTER 1 KNOB: Controls the overall volume of the amplifier
without changing the tone.
• PULL DEEP SWITCH: Low-frequency boost. It also increases
the gain. Click to activate/deactivate.
LEAD DRIVE KNOB: Controls the amount of overdrive sustain and
distortion. This knob is deactivated while in RHYTHM channel.
• PULL LEAD SWITCH: Channel selector. Click to toggle
between RHYTHM and LEAD channels.
LEAD MASTER KNOB: Controls the loudness of the LEAD channel.
This knob is deactivated while in RHYTHM channel.
• PULL BRIGHT SWITCH: High-frequency boost. This control
10
MARK IIC+ & IIC++ Amplifiers only has effect on the LEAD channel. Click to activate/
deactivate.
FRONT PANEL CONTROLS
5-BAND EQ: 5-band graphic equalizer. Drag-and-move the
VOLUME 1 KNOB: Input gain knob. sliders to boost or cut frequency bands.
• PULL BRIGHT SWITCH: High frequency boost. Click to
activate/deactivate. The effect of this becomes more subtle as EQ TYPE SWITCH: Graphic EQ bypass control.
the VOLUME 1 knob is increased. • EQ. AUTO: Sets the Graphic EQ to only affect the LEAD
TREBLE KNOB: High-frequency control. channel.
• PULL SHIFT SWITCH: When pulled out, the TREBLE knob • CENTER POSITION: Sets the Graphic EQ to affect both the
frequency center point is shifted. Click to activate/deactivate. RHYTHM and LEAD channels.
BASS KNOB: Low-frequency control. • EQ. OUT: Bypasses the Graphic EQ.
• PULL SHIFT SWITCH: Boosts low frequencies at the first gain
stage. Click to activate/deactivate. STANDBY/POWER SWITCHES (linked): Click to bypass/enable
BASS KNOB: Low-frequency control. the amplifier section.

NEURALDSP.COM
PLUGIN SECTIONS NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

REAR PANEL CONTROLS GEAR SELECTOR

11
PRESENCE KNOB: Boosts the upper midrange and treble In order to create different combinations, click the icons at the
frequencies. bottom to switch between amps and cabinets separately.
REVERB KNOB: Spring reverb mix control.
CLASS SWITCH: Determines the operating mode of the power Click to flip the amp view and access the rear panel controls.
amp (Simul-Class™ / Class A).

NEURALDSP.COM
PLUGIN SECTIONS NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

EQ SECTION

High-fidelity Graphic EQs that allow you to graphically see and


12
individually control nine different frequency bands.

BYPASS SWITCH: Click to activate/bypass the graphic EQ.


EQ BANDS: Bank of nine control sliders used to boost or cut
frequency bands.

NEURALDSP.COM
PLUGIN SECTIONS NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

CAB SECTION IMPULSE LOADER SELECTOR BOX: Drop down menu for
selecting factory microphones, speakers, or loading your own IR
files. The folder path will be saved, allowing the ability to navigate
through your IRs by using the navigation arrows on either side of
the menu.
POSITION KNOB: Controls the position of the microphone
between the center and the edge of the cone (Disabled when
loading external IR files).
DISTANCE KNOB: Controls the distance between the microphone
and the cone (Disabled when loading external IR files).
MIC LEVEL KNOB: Controls the level of the selected impulse.
PAN KNOB: Controls the output panning of the selected impulse.
13
ON/OFF BUTTON (ROOM): Disables or enables the room
microphone.
ROOM LEVEL KNOB: Controls the level of the room microphone.
ON/OFF BUTTON: Disables or enables the respective IR loader
Section.
Ø PHASE INVERTER BUTTON: Inverts the phase of the loaded
impulse.
DRAG TO POSITION: You can also control the microphone
position and distance by clicking the microphone and dragging
it to the desired spot. The values will be reflected on the Position
The cabinet section features 10 different microphones with a and Distance knobs and vice versa.
range of different positions.

Multiple speakers are also available.

NEURALDSP.COM
PLUGIN SECTIONS NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

POST FX SECTION TIME TYPE SWITCH: Toggles between milliseconds and musical
subdivisions.
PRE/POST SWITCH: Places the delay pedal before the amplifier
section or just before the reverb pedal.
SYNC SWITCH: Determines whether the delay time is set
according to the plugin/DAW tempo or manually. When the
Delay is in Sync Off mode, it can be set by typing the value into
the display with the keyboard.
TAP TEMPO STOMP SWITCH: Controls the delay time by clicking.
The delay time is set as the interval between the last two clicks on
the stomp switch.
ENGAGE STOMP SWITCH: Click to activate/deactivate the pedal. 14

DELAY Pedal REVERB Pedal

MIX KNOB: Controls the amount of delay effect that is added to MIX KNOB: Controls the amount of effect that is added to the
the original dry input signal. original dry input signal.
FEEDBACK KNOB: Sets the amount of delay returned to the DECAY KNOB: Sets the duration of the reverb decay envelope.
input of the delay line. The higher the settings, the more repeats. PRE DELAY KNOB: Sets the amount of time between the original
HIGH/LOW PASS FILTER KNOBS: Controls the frequency range dry sound and the reverb’s first reflection.
of the high-pass filter and the low-pass filter accordingly. HIGH/LOW PASS FILTER KNOBS: Controls the frequency range
TIME L/R KNOBS: Sets the delay time in either milliseconds or of the high-pass filter and the low-pass filter accordingly.
musical subdivisions ranging from 100ms to 1100ms and 1/64T BYPASS STOMP SWITCH: Click to activate/deactivate the pedal.
to 1/1D.
MODE SWITCH: Toggles between single and dual modes.

NEURALDSP.COM
PLUGIN FEATURES NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

GLOBAL FEATURES

INPUT AND OUTPUT GAIN KNOBS: Input will affect how much COGWHEEL ICON (STANDALONE ONLY): Audio settings menu.
signal the plugin will feed in. Adjust according to your needs You can select the audio interface to use, set the input/output
and input signal levels. The output will affect how much signal channels, modify sample rate, buffer size and MIDI devices.
the plugin will feed out. The meters will show if input or output
MIDI PORT ICON: Opens the MIDI Mappings window. To map
signals are clipping by holding a gray indicator for three seconds.
any external device to control the plugin, please check the MIDI 15
GATE KNOB: Attenuates the input signal below the threshold. SETUP instructions (Page 21).
INPUT MODE SWITCH: Real-life hardware has the power to PITCHFORK ICON: Click to activate the built-in tuner.
process only a mono input signal. With the Stereo switch, you are
METRONOME ICON (STANDALONE ONLY): Opens the
able to process a stereo input signal. Ideal for running stereo bass
metronome interface. Right-click on it to start/stop the
tracks or experimenting with any stereo sources.
metronome playback (Page 19).
TRANSPOSE KNOB: Moves the signal up or down in pitch by a
TAP ICON (STANDALONE ONLY): Controls the plugin global
constant interval (+12/-12 semitones). tempo by clicking it. The time is set as the interval between the
DOUBLER SWITCH: Engages the doubler effect. Disabled in last two clicks.
stereo mode. TEMPO VALUE (STANDALONE ONLY): Adjusts the tempo by
SPREAD KNOB: Determines how many milliseconds the signal clicking the arrows. Double-click on it to enter numerical values.
copy is delayed. RESIZE BUTTON: Click to resize the plugin Window. You can
PRESETS MENU: This functionality allows the user to save, load, select between four possible sizes. Large and X-Large sizes are
import and export presets. The presets are saved as XML files. the same when using low resolution screens.
More info on page 20.

NEURALDSP.COM
PLUGIN FEATURES NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

METRONOME MUTE BUTTON: Click to mute the beats.


VOL KNOB: Determines the metronome output volume.
PAN KNOB: Controls the output panning of the metronome.
TIME SIGNATURE MENU: This list features 21 different time
signatures, including compound and complex variations.
Selecting a time signature will change the beat order and the
musical accents.
SOUND SET MENU: This list includes 5 different sounds for the
metronome.
BEATS: Toggleable beats that can be changed or turned off
by clicking. They offer visual feedback according to the current 16
tempo, subdivisions, and accents selected. The white beats
include 3 different accents and the grey beats include only one.
Right-click on them to reveal a drop-down menu.
A metronome is a device that produces a steady pulse to help BEATS PER PULSE BUTTON: Determines how many beats can
musicians play in time. The pulse is measured in Beats Per Minute be heard per pulse.
(BPM). BPM VALUE: Determines the beat speed. The tempo ranges from
40 to 240 BPM. Click to enter a custom value with the keyboard.
When using the standalone app, click on the metronome icon UP/DOWN ARROWS: Click to change the value by 1.0 BPM. Click-
to open its interface. Right-clicking on it will start/stop the and-hold to change the value by 10.0 BPM.
metronome playback. Closing the interface won’t stop the TAP TEMPO BUTTON: Controls the metronome tempo by
playback. clicking it. The tempo is set as the interval between the last two
clicks and it’s also linked to the plugin global tempo.
The last used settings will be remembered after reopening the START/STOP BUTTON: Controls the metronome playback. MIDI
standalone app. assignable.

NEURALDSP.COM
PLUGIN FEATURES NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

PRESETS WHERE ARE MY PRESETS LOCATED?


Windows:
C:/ ProgramData / Neural DSP / Mesa Boogie Mark IIC+ Suite
Mac OSX:
HD / Library / Audio / Presets / Neural DSP / Mesa Boogie Mark
IIC+ Suite

This functionality allows the user to save, load, import and


export presets. The presets are saved as XML files. CUSTOM FOLDERS
SAVE BUTTON: The Diskette Icon on the left allows the user to
save the current configuration as a preset. 17
DELETE BUTTON: The trash bin allows the user to delete the
active preset. (This action cannot be undone). If you tweak an
existing saved preset and you need to recall the saved version, You can create folders to organize your presets under the main
just load another preset and load back the desired preset. directory. The dropdown menu will be updated the next time
Clicking on the name of the modified preset once its loaded you open the plugin.
will NOT recall its values.
LOAD PRESET: You can load presets from other locations (XML
files).
PRESETS FOLDER SHORTCUT: Click the Magnifying Glass icon
on the Presets toolbar to open the Neural DSP preset folder.
DROPDOWN MENU: The arrow on the right side of the list
displays a list of presets included with the product. They are
categorised by factory, artists and the ones created by the user.

NEURALDSP.COM
MIDI NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

MIDI SETUP Mapping MIDI CC event to Buttons:


The plugin supports MIDI messages. Please, check the following • Enable MIDI Learn from the right-click menu.
steps to assign MIDI controls to plugin parameters and different • Click on the component you want to control.
UI components. • Press down MIDI CC shortcut on the MIDI controller and
release it.
Mapping MIDI note event to Buttons: • Disable MIDI Learn from the right-click menu.
• Enable MIDI Learn from the right-click menu. • Now mapped MIDI CC events will toggle the parameter
• Click on the component you want to control. value.
• Press down a MIDI note on the MIDI controller and release it.
• Disable MIDI Learn from the right-click menu. Mapping MIDI CC event to a Slider/Combobox:
• Enable MIDI Learn from the right-click menu. 18
• Now the mapped MIDI note will toggle the parameter value.
• Click on the component you want to control.
Mapping two MIDI notes to a Slider/Combobox: • Move a CC knob on the MIDI controller.
• Enable MIDI Learn from the right-click menu. • Disable MIDI Learn from the right-click menu.
• Click on the component you want to control. • Now the mapped MIDI CC event will control the parameter
• Press down the first MIDI note on the MIDI controller. value.
• Press down the second MIDI note on the MIDI controller.
• Release the first MIDI note.
• Release the second MIDI note.
• Disable MIDI Learn from the right-click menu.
• Now the two mapped MIDI notes can be used to increment/
decrement the parameter value.

NEURALDSP.COM
MIDI NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

Mapping two MIDI CC events to a Slider/Combobox: Mapping two MIDI Program Change events to a Slider/
• Enable MIDI Learn from the right-click menu. Combobox:
• Click on the component you want to control. • Enable MIDI Learn from the right-click menu.
• Press down the first MIDI CC button on the MIDI controller. • Click on the component you want to control.
• Press down the second MIDI CC button on the MIDI • Press down the first MIDI Program Change button on the
controller. MIDI controller.
• Release the first MIDI CC button. • Press down the second MIDI Program Change button on
the MIDI controller.
• Release the second MIDI CC button.
• Disable MIDI Learn from the right-click menu.
• Disable MIDI Learn from the right-click menu.
• Now the two mapped MIDI Program Change events can be
• Now the two mapped MIDI CC events can be used to
used to increment/decrease the parameter value. 19
increment/decrease the parameter value.

All mentioned MIDI Events will be registered on the MIDI


Mapping MIDI Program Change event to Buttons:
Mapping window. You can open it and edit all the parameters
• Enable MIDI Learn from the right-click menu. by clicking on the MIDI port icon on the bottom left corner of
• Click on the component you want to control. the plugin. You can add new MIDI events manually by clicking
• Press down the MIDI Program Change shortcut twice on on the “+” button.
the MIDI controller.
• Disable MIDI Learn from the right-click menu.
• Now the mapped MIDI Program Change event will toggle
the parameter value.

NEURALDSP.COM
GUI BASICS NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

GUI BASICS ADJUSTING A KNOB WITH FINE CONTROL


To fine-adjust the knob values, hold down the “command” key
The plugin has knobs and switches in the Graphic User (macOS) or the “control” key (Windows) while dragging the
Interface (GUI). These resemble the ones in the physical analog mouse.
hardware with added control.
SWITCHES
To interact with buttons or switches, just click on them.

For stomps and certain switches, a LED indicator will light up to


signalize whether the parameter is engaged or not.
20
To bypass a whole section, right-click or double-click on the
upper icons.

KNOBS
Use the mouse to control knobs and switches. To turn a knob
clockwise, click on the control with your mouse and move the
cursor up. To turn a knob counterclockwise, click on the knob
with the mouse and move the cursor down.

RETURNING A KNOB TO ITS DEFAULT VALUE


Double-click on the knobs to recall their default values.

NEURALDSP.COM
SUPPORT NEURAL DSP // MESA BOOGIE MARK IIC+ SUITE

SUPPORT AND CONTACT INFORMATION Neural DSP 2022


NEURALDSP.COM/SUPPORT
Mesa Boogie is a trademark belonging to his
For technical issues or any problems experienced with our
respective owner and it’s used with express permission from
software contact us on our website. Here you will find our
their respective owners.
FAQ (Frequently Asked Questions), our troubleshooting info
(your question might have been asked before) and our contact
© 2022 Neural DSP Technologies LLC. All rights reserved.
email [email protected]. Please be sure to contact this
specific email for support purposes. If you contact any other
Neural DSP email our reply may be delayed.

SUPPORT INFORMATION
21
In order to help and assist you, please attach the following
information to our support team:

• Product serial number and version (e.g Mesa Boogie Mark


IIC+ Suite, Ver 1.0.0).
• Version number of your audio system (e.g ProTools 2021.12,
Cubase Pro 11, Ableton Live 11).
• Interface/hardware (e.g. Apollo Twin, Apogee Duet 2, etc.).
• Computer and operating system info (e.g. Macbook Pro OSX
13, Windows 10, etc.) .
• A detailed description of the problem. CORPORATE CONTACT
Neural DSP OY.
Merimiehenkatu 36D, 00150, Helsinki, Finland.

NEURALDSP.COM

You might also like