IGEL UMS Datasheet 0620

DATASHEET
IGEL Universal Management Suite (UMS)

EFFICIENT, ENTERPRISE-SCALE MANAGEMENT AND CONTROL
FOR IGEL OS-POWERED ENDPOINTS
The IGEL Universal Management Suite (UMS) is

a single management solution for up to 300,000
of decentralized IGEL OS-powered endpoints.
Extremely easy to use and purpose-built to simplify
complex enterprise environments, the UMS supports
diverse operating systems, databases and directories.
This simple, smart, and secure management software
lets IT easily manage any remote endpoint from a
single console.
Legendary for its ease of use, the IGEL UMS enables a single IT endpoint
administrator to fully manage up to 300,000 endpoints and includes easy, profile-
based “drag and drop” endpoint configuration and management.
An enterprise-class platform, the UMS can scale to configure and manage up to
100,000 endpoint devices, and can integrate with other management, reporting,
and trouble-ticketing platforms via its IGEL Management Interface. High availability,
a REST API, endpoint license portability, and remote device management are just
some of the many valuable capabilities of the UMS.
High Availability
The high availability option enables the UMS to offer any degree of
scalability, availability, and redundancy. It is designed to address the
needs of large environments in which new settings need to be rolled out
to several hundred devices at once, or in which the fail-safe rollout of new
settings is considered mission critical. An upstream UMS load balancer
manages load distribution to ensure that each device can receive new
settings at any time without overloading network capacity.
REST API
The UMS can connect via its IGEL Management Interface, a standard
RESTful API to existing enterprise management, reporting, and trouble-
ticketing systems, such as Microsoft SCCM, IBM Tivoli, or ServiceNow to
name just a few. Managing IGEL OS-powered clients can also take place
through additional company-specific scripts or programs, in conjunction
with the UMS.
Endpoint Software License Portability
The UMS has the ability, working in concert with the cloud based IGEL
Licensing Portal, to not only assign software licenses to endpoints,
but to also move a license from one endpoint to another. This “license
portability” brings immense flexibility to any organization to optimize
endpoint hardware usage and protect hardware investments.
FULL MANAGEMENT AND CONTROL OF REMOTE USER DEVICES
The IGEL Cloud Gateway feature enables full management and control of mobile
and remote devices that are “off network”, without requiring a VPN connection.
This allows IT organizations to manage and control work-from-home, highly mobile,
and remote users within their IGEL-powered endpoint estate.
UMS Architecture
*Architecture above is an example for a Citrix installation. Similar architecture is required for AWS, WVD and VMware VDI solutions.
THE RIGHT UNIFIED ENDPOINT PLATFORM AT THE RIGHT TIME

It is time to unify your diverse mix of endpoint devices onto a single unified platform
— the IGEL UMS. Doing so results in the following advantages:
1. Simplicity and ease of use — a single IT administrator can easily manage and
configure all your endpoints, from a single console, with profile-based drag-
and-drop configuration and management, along with automated and scheduled
administrator functions.
2. Cost efficiency — IT and Support teams save time and money as tasks become
vastly simplified and automated. Time and resources can be freed up to focus on
strategic IT initiatives aimed at advancing corporate objectives that contribute
directly to profit margins.
3. Comprehensive management and control of all your endpoints — Since IGEL OS
can run on any compatible x86-64 device, your IT team can manage ALL of your
endpoints with UMS.
4. Highly scalable — the UMS offers support for up to 100,000 endpoint devices
in a single cluster. The UMS architecture includes an array of design elements
for massive scalability, e. g. the caching algorithm and a highly capable memory
management system
5. The IGEL Cloud Gateway (ICG) with secure shadowing for remote management
— with the secure shadowing functionality of ICG, it is possible to manage
devices outside the corporate LAN. This enables the helpdesk staff to see and
take over users’ screens, even for remote home office and mobile workers.
6. Custom apps and protocol support — UMS offers comprehensive support for
customization like custom partitions, partial updates, and corporate branding
according to your business requirements.
7. Easy rights management — easily set and apply policies by role, function, department,
etc., for granular control of all your managed endpoints with the UMS. Policies and
profiles from Active Directory can be easily applied.
UMS CONSOLE INTERFACE
UMS GLOBAL REACH

The UMS enables full management and control of devices located across a city, a country
or around the globe.
UK
UMS
UMS
EUROPE
ASIA
NORTH AMERICA
UMS
SPECIFICATION
SIZING AND SCALABILITY
UMS Server 25,000 devices per server
N+1
IGEL Cloud Gateway Server 2,500 devices per server
N+1
Database Sizing/Latency 15 MB per firmware
100 KB per profile
100 KB per client
Latency: not more than 12 milliseconds connection time between database and UMS
servers (jobs, events, logs are out of scope, depends on the evironment and log level)
SUPPORTED PLATFORMS
UMS Server Oracle Linux 7 (64 bit)
Microsoft Windows Server 2012, 2012 R2, 2016, 2019 (64 bit)
Ubuntu 16.04, 18.04 ( 64 bit)
Red Hat Enterprise Linux 7, Red Hat Enterprise Linux 8 (64 bit)
UMS Client Oracle Linux 7 (64 bit)
Microsoft Windows 8.1 , Microsoft Windows 10 (64 bit)
Microsoft Windows Server 2012, 2012 R2, 2016, 2019 (64-bit)
Ubuntu 16.04, 18.04 (64 bit)
Red Hat Enterprise Linux 7, Red Hat Enterprise Linux 8 (64 bit)
Databases Oracle 11g R2, 12c
Microsoft SQL Server 2012, 2014, 2016, 2917, 2019 (with Cluster Support)
PostgreSQL Version 9.5-9.6 and 10.1
Apache Derby 10.9-10.14
COMPATIBILITY
Supported Devices IGEL Universal Desktop Thin Clients
all x86-64 endpoints running on IGEL OS
Devices running Windows 7 or 10 with IGEL Unified Management Agent
Devices running legacy IGEL Linux OS or Windows 7 Embedded Standard
SECURITY FEATURES
SSL / TLS encrypted communication
Local client certificates
User / password authentication
Active directory groups can be used for granular access control
Failsafe firmware update management for endpoints
High availability
SUPPORTED LANGUAGES
English, German, French, Dutch, Spanish, Italian, Chinese (simplified and traditional)
ADDITIONAL OFFERINGS
Software Updates Regular firmware updates included
Software Maintenance Be sure to get all updates, upgrades & future releases
Support Options Choose between Select, Priority and Priority Plus support offerings
IGEL Advanced Services Services and training to guide customers toward a successful rollout of IGEL OS
FOR MORE INFORMATION PLEASE CLICK ON THE FOLLOWING:

IGEL.com/UMS
IGEL.com/IGELOS
IGEL.com/WORKSPACEEDITION
IGEL.com/ENTERPRISEMANAGEMENTPACK
kb.IGEL.com
REQUEST A DEMO
IGEL.COM/DEMO
IGEL is a registered trademark of IGEL Technology GmbH.

All hardware and software names are registered trademarks of the respective manufacturers.
Errors and omissions excepted. Subject to change without notice.
©2020 IGEL I 85-EN-24-1 I WEEE-Reg.-Nr. DE 79295479 I WEEE-Reg.-No. UK 5613471

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DATASHEET

IGEL Universal Management Suite (UMS)

The IGEL Universal Management Suite (UMS) is

THE RIGHT UNIFIED ENDPOINT PLATFORM AT THE RIGHT TIME

UMS CONSOLE INTERFACE

UMS GLOBAL REACH

FOR MORE INFORMATION PLEASE CLICK ON THE FOLLOWING:

IGEL is a registered trademark of IGEL Technology GmbH.

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