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    TIE6134201308 Operations Managment

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    tafara mundere
    This document contains instructions and questions for a supplementary examination in Operations Management. It begins with information about the course code, date, and duration of the exam. It then lists six questions, with multiple parts to each question. The questions cover a range of topics in operations management, including developments in the service sector, operations strategy, product life cycles, capacity planning, forecasting methods, supply chain management, and gaining competitive advantage. Candidates are instructed to answer any four of the six questions.

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    TIE6134201308 Operations Managment

    Uploaded by

    tafara mundere
    4 views3 pages
    This document contains instructions and questions for a supplementary examination in Operations Management. It begins with information about the course code, date, and duration of the exam. It then lists six questions, with multiple parts to each question. The questions cover a range of topics in operations management, including developments in the service sector, operations strategy, product life cycles, capacity planning, forecasting methods, supply chain management, and gaining competitive advantage. Candidates are instructed to answer any four of the six questions.

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    This document contains instructions and questions for a supplementary examination in Operations Management. It begins with information about the course code, date, and duration of the exam. It then lists six questions, with multiple parts to each question. The questions cover a range of topics in operations management, including developments in the service sector, operations strategy, product life cycles, capacity planning, forecasting methods, supply chain management, and gaining competitive advantage. Candidates are instructed to answer any four of the six questions.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    4 views3 pages

    TIE6134201308 Operations Managment

    Uploaded by

    tafara mundere
    This document contains instructions and questions for a supplementary examination in Operations Management. It begins with information about the course code, date, and duration of the exam. It then lists six questions, with multiple parts to each question. The questions cover a range of topics in operations management, including developments in the service sector, operations strategy, product life cycles, capacity planning, forecasting methods, supply chain management, and gaining competitive advantage. Candidates are instructed to answer any four of the six questions.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    NATIIONALUNIVER

    RSITY OF SCIEN
    NCE AND TECH
    HNOLOG
    GY

    FA
    ACULTY
    Y OF INDU
    USTRIAL
    L TECHNO
    OLOGY

    DEPART
    TMENT OF
    O INDUSTRIAL AND
    A MAN
    NUFACTU
    URING
    ENGINEERIN
    NG

    M
    Master of Engineerin
    E ng in Man
    nufacturin
    ng Engineeering/Systeems and
    Operation
    ns Managgement

    Su
    upplemen
    ntary Exam
    mination

    COURS
    SE : OP
    PERATIO
    ONS MAN
    NAGEMEN
    NT

    CODE : TIIE 6134

    DATE : AU
    UGUST 20013

    TION
    DURAT : 3 HOURS
    H

    INSTRU
    UCTIONS AND
    A INFOR
    RMATION TO CANDIIDATE

    1. Answ
    wer any four (4) question
    ns.
    2. Each questions caarries 25 maarks.
    3. This paper contaiins six (6) quuestions.
    4. Theree are three (3
    3) printed paages.

    REQUIR
    REMENTS

    1
    QUESTION 1

    a) Discuss the major developments in the Service sector that impact on the Operations
    Management function in Zimbabwe. [10]
    b) Explain the meaning of the following statement in relation to Operations Management, “The
    World has shrunk in space and time”. [10]
    c) Why should organizations harness Advanced Production Technologies? [5]

    QUESTION 2

    a) Discuss the three main categories of Social Responsibility issues that Operations Managers
    should deal with. [9]
    b) Explain the relationship that exist among Cost, Quality, Dependability, Flexibility and Speed
    in the Operations Strategy Mix. [16]

    QUESTION 3

    a) Describe the concept of a Product Life cycle and the implications of Positioning Strategies in
    each of the stages of a product life cycle. [15]
    b) Explain the circumstances under which the following two strategies can be selected during
    Operations Strategy formulation.
    i. Product-Focused [5]
    ii. Process-Focused [5]

    QUESTION 4

    a) Define and describe how you would establish the capacity of an education institute such as
    the National University of Science and Technology. [10]
    b) What are the major considerations in establishing the Rated Capacity of an organization? [5]
    c) Explain using an example the concept and impact of the Customer Order Decoupling Point
    (CODP) on the capacity of an organization. [10]

    QUESTION 5

    a) Explain the advantages and disadvantages of Qualitative Methods of forecasting. [10]


    b) Which forecasting method would you recommend, and what type of data would you collect
    for the following:
    i. Estimating the demand for electricity in an industrial city for the next 5 years. [5]
    ii. Estimating the unskilled labour requirements next season for a summer resort
    complex (hotels, restaurants, etc). [5]
    iii. Estimating the requirements for passenger-cabin personnel of a commercial airline
    with transatlantic routes. [5]

    2
    QUESTION 6

    a) Explain how the Supply Chain thinking enhances business growth in organisations? [5]
    b) To gain competitive advantage in the marketplace, organisations need to route a Strategic
    direction in Supply Chain management. One such concept is to develop “a framework for
    building sustainable advantage based on a unique set of well linked activities”. - “linked
    activities and processes are especially resistant to competitive pressures” – Michael
    Porter. Discuss this notion and highlight how this can be achieved.
    [10]
    c) Explain the Product Position grid and the associated categorisation of products in the
    market. [10]

    END

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