How to Register for TELADOC

Below are the step by step instructions for registering TELADOC.

Step 1: Go to website --https://www.teladoc.com

Step 2: Click on “REGISTER”

Step 3: Fill in the required fields as indicated by the *, first name; last name, email address, phone number, date of
birth
Step 4: Under: “Do you have a user name?” choose the 2nd radio button: “No-I don’t’ know my username”

Step 5: Under “How did you find out about Teladoc?” Choose the “1rd radio button”—My employer or insurance provider offers
me access to Teladoc

Step 6: “Who is your employer or insurance provider?” Begin typing ICUBA and a drop down will appear with ICUBA to
choose.

You will then be prompted to enter your BCBS member id located on your BCBS ID card:

Step 7: The following page will contain your current residence and mailing address.

Step 8: Enter your User ID/Password and security question and click on “Finish”
 Teladoc® Member Frequently Asked Questions
What is Teladoc? How do I set up my Teladoc account? How do I pay for a prescription
called in by Teladoc?
Teladoc is the first and largest provider of Setting up your account is a quick and
telehealth medical consults in the United easy process online. Visit the Teladoc When you go to your pharmacy of choice
States, giving you 24/7/365<>
24/7/365 access to to
access website and click "Set Up Account". to pick up the prescription, you may use
quality medical care through phone and Follow the online instructions. your health/prescription insurance card
video consults. to help pay for the medication. You will
How do I request a consult
be responsible for the co-pay based on
Who are the Teladoc doctors? to talk to a doctor?
the type of medication and your plan
Teladoc doctors are U.S. board certified Visit the Teladoc website, log into your benefits.
in Internal Medicine, Family Practice, account and click "Request a Consult".
Is the consult fee the same price,
or Pediatrics. They average 20 years You can also call Teladoc to request a
regardless of the time?
practice experience, are licensed in your consult by phone.
state, and incorporate Teladoc into their Yes! Teladoc charges one flat rate per
How quickly can I talk to the doctor?
day-to-day practice as a way to provide consult.
people with convenient access to quality Median call back time is just 10 minutes.
How do I pay for the consult?
medical care. If you miss the doctor's call, whether you
are away from the phone or you have You can pay with your HSA (health
Does Teladoc replace my doctor?
anonymous call blocker on, you will be savings account) card, credit card,
No. Teladoc does not replace your returned to the bottom of the waiting prepaid debit card or by PayPal.
primary care physician. Teladoc should list. The consult request is cancelled if
If the Teladoc doctor recommends that
be used when you need immediate care you miss three calls.
I see my primary care physician or a
for non-emergent medical issues. It is
Is there a time limit specialist, do I still have to pay the
an affordable, convenient alternative to
when talking with a doctor? Teladoc consult fee?
urgent care and ER visits.
There is no time limit for consults. Yes. Just like any doctor appointment,
What kind of medical care
you must pay for the consulting doctor’s
does Teladoc provide? Can Teladoc doctors
time.
write a prescription?
Teladoc provides adult and pediatric
Can I provide consult information
general medical care. Yes, Teladoc doctors can prescribe short-
to my doctor?
term medication for a wide range of
What consult methods are available?
conditions when medically appropriate. Yes. You have access to your electronic
You can talk with a Teladoc doctor via a Teladoc doctors do not prescribe medical record at anytime. Download
phone consult, video consult within the substances controlled by the DEA, non- a copy online from your account or call
secure member portal, or video consult therapeutic and/or certain other drugs Teladoc and ask to have your medical
within the Teladoc mobile app. which may be harmful because of their record mailed or faxed to you.
potential abuse.

Talk to a doctor anytime for $5!

Teladoc.com 1-800-Teladoc (835-2362)
Facebook.com/Teladoc Teladoc.com/mobile

© 2016 Teladoc, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc does not replace the
primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not
prescribe DEA controlled substances, non therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for 10E-104A
potential misuse of services. 1014
 24/7/365 medical coverage
for you and your dependents
You and your eligible dependents can talk to a U.S. board-certified doctor
anytime, anywhere, by phone or video. Teladoc® doctors can treat many of
your medical conditions. Give your family access to Teladoc.

1 Set up your account (PRIMARY MEMBER)

Visit the website and click "Set up account". Follow the online instructions
to provide the necessary information and to complete your medical history.

2 Set up minor dependents (17 OR YOUNGER)

Log into your account and click "My Family" from the top menu. Follow the
online instructions to provide the necessary information and complete your
dependent medical history.

3 Set up adult dependents (18 OR OLDER)

Adult dependents set up their own account by visiting the website and
clicking "Set up account". They should follow the online instructions to
provide the necessary information and to complete their medical history.

4 Request a consult
Once your account is set up, request a consult anytime and anywhere you
need care. With your consent, Teladoc is happy to provide information
about your Teladoc consult to your primary care physician.

Do I have a username? He may not understand the

When setting up your account online, you will be asked for a username. Your
importance of 24/7 medical
username can be found on your Teladoc membership card. If you do not have
a membership card or you do not know your username, simply select "No" and coverage, but you do.
complete the information requested.

Talk to a doctor anytime for $5!

Teladoc.com 1-800-Teladoc (835-2362)
Facebook.com/Teladoc Teladoc.com/mobile

© 2017 Teladoc, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc does not replace the
primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not
prescribe DEA controlled substances, non therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for 10E-140A
potential misuse of services. 1014
 Getting started
with Teladoc®

Teladoc gives you access 24 hours, 7 days a week to a U.S. board-certified doctor through
the convenience of phone, video or mobile app visits. Set up your account today so when
you need care now, a Teladoc doctor is just a call or click away.

Online:
1 Go to Teladoc.com and
click "set up account".
2 3
Mobile app:
Download the app and
click "Activate account".
Visit teladoc.com/mobile
SET UP YOUR to download the app. PROVIDE MEDICAL REQUEST A CONSULT
ACCOUNT HISTORY
Set up your account by phone Call Teladoc: Once your account is set up,
Your medical history
(toll-free) web, mobile app Teladoc can help you provides Teladoc doctors request a consult anytime
or by texting "Get Started" register your account with the information they you need care. And talk to
over the phone. need to make an accurate a doctor by phone, web
to 469-844-5637.
diagnosis.
or mobile app.

Talk to a doctor anytime for $5!

Teladoc.com
1-800-Teladoc (835-2362)
©2002-2017 Teladoc, Inc. All rights reserved. Complete disclaimer at Teladoc.com. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. 03302016
10E-103B