TAKAFUL ASSOCIATE (TA)

VERIFICATION CHECKLIST

Name of Applicant

Agent Code

Branch

No Document Status

1 TA Application Form (recommended by Business Development Manager)

2 TA Interview Guide completed by Business Development Manager

2 sets of TA Agreements signed by the Applicant and Business Development

3
Manager, witnessed by the superior/ leader

Official receipts of RM10.00 for stamping agreement

4
(bank in to HLMT account: 00101500461)

Photocopy of academic qualification

5 - Diploma / Degree Certificate
- SPM Certificate

6 Resignation letter (if applicable)

7 Duly completed Project 100

APPLICATION FOR HLMT TAKAFUL ASSOCIATES (TA)
Please fill up this form legibly. All details MUST be provided.

A. PERSONAL PARTICULARS
Name
(as per NRIC)

NRIC No.

Contact No.

E-mail

Correspondence Address

Agent Code Date Contracted

Name of MTC

MTC Code Region / Branch

Name of CTC

CTC Code Region / Branch

B. EDUCATION DETAILS

Professional Qualification Degree in any discipline

(Please Specify)

Diploma in any dicipline SPM

Note: Please attach a copy of the relevant certificates

C. SCHEME CATEGORY
There are three (3) categories of HLM Takaful Takaful Associates (TA)
Scheme Monthly
Age Educational Qualification Required Documents
Category Payout
TA 1 RM1,000
18 - 35 Years
TA 2 RM2,000 SPM & above Academic Certificates
Old
TA 3 RM4,000
D. VALIDATION REQUIREMENTS
Minimum validation requirements

Takaful Associates 1 (TA 1)

Quarterly Payout
Quarter Month FYAC (RM)
FYAC (RM) (RM)
1 4,500 1,000
1 2 4,500 13,500 1,000
3 4,500 1,000
4 4,500 1,000
2 5 4,500 13,500 1,000
6 4,500 1,000
7 4,500 1,000
3 8 4,500 13,500 1,000
9 4,500 1,000
10 4,500 1,000
4 11 4,500 13,500 1,000
12 4,500 1,000
Total Payout 12,000

Takaful Associates 2 (TA 2)

Quarterly Payout
Quarter Month FYAC (RM)
FYAC (RM) (RM)
1 7,500 2,000
1 2 7,500 22,500 2,000
3 7,500 2,000
4 7,500 2,000
2 5 7,500 22,500 2,000
6 7,500 2,000
7 7,500 2,000
3 8 7,500 22,500 2,000
9 7,500 2,000
10 7,500 2,000
4 11 7,500 22,500 2,000
12 7,500 2,000
Total Payout 24,000
 Takaful Associates 3 (TA 3)
Quarterly Payout
Quarter Month FYAC (RM)
FYAC (RM) (RM)
1 16,000 4,000
1 2 16,000 48,000 4,000
3 16,000 4,000
4 16,000 4,000
2 5 16,000 48,000 4,000
6 16,000 4,000
7 16,000 4,000
3 8 16,000 48,000 4,000
9 16,000 4,000
10 16,000 4,000
4 11 16,000 48,000 4,000
12 16,000 4,000
Total Payout 48,000

E. SCHEME CATEGORY APPLIED (Please tick)

TA 1 TA 2 TA 3
F. NOTES TO THE APPLICANT
1. The Applicant must join HLMT on a FULL TIME basis in order to qualify for this scheme
2. The fees in relation to such trainings and meetings (if any) shall be at the agent's own expense.
3. The Applicant must enclose the following documents;
a. Copy of academic certificates from SPM onwards

G. DECLARATION

I hereby certify that I have meet the requirements stated above and that the information given in this application is true and
correct and I agree that should this declaration be false in any respect, the company is at liberty to terminate my Takaful
Associate Agreement immediately. I agreed that if this application is approved, I would bear all necessary costs to be
incurred for the stamp duty on the agreement.

Signature : Date :

Name :

For IMMEDIATE LEADER (MTC / CTC) TO COMPLETE

Any training and meeting fees (if any) shall be at the applicant's own expense. If the applicant fails to pay the fees, I hereby
authorize the Company to debit my account for the applicant's training fees.

Signature : Date :

Name :

FOR COMPANY USE ONLY

Interviewed by : Date :
Recommendation:

Verified by (AASD) : Date :

Approved by: Date

:
 HLMT TAKAFUL ASSOCIATES (TA) INTERVIEW GUIDE

Name of Candidate

Age

Contact Number

Date of Interview

Instructions
1. Fill up this scoring sheet immediately after the interview
2. Sum up the score of Q1-Q11
3. Tabulate the candidate's overall score

No Interview Questions Interviewer Score

1 What do you think of the takaful business? Good (3) Average (2) Poor (1)

2 How do you plan to start this business? Good (3) Average (2) Poor (1)

Takaful business is a rejection business, how do you

3 Good (3) Average (2) Poor (1)
motivate yourself in terms of getting rejection?

Did you inform your family about you joining this business?
4 Good (3) Average (2) Poor (1)
How did they react to your decision?

What do you think you need to do to ensure your success

5 Good (3) Average (2) Poor (1)
in HLMT?

This business requires an entrepreneur who are discipline.

6 Good (3) Average (2) Poor (1)
Can you describe yourself as a discipline person?

Tell me about your dreams. How can this business help you
7 Good (3) Average (2) Poor (1)
to achieve it?

Do you know anyone in the past 6 months:

a) Who has graduated from college/university and just Yes (1) No (0)
started working?

b) Who has found a new job? Yes (1) No (0)

8 c) Who has just setup his own business/ company? Yes (1) No (0)
 8

d) Who has just bought/ move to a new house? Yes (1) No (0)

e) Who just got married? Yes (1) No (0)

f) Who just got a new born baby? Yes (1) No (0)

9 Have you completed Prospecting for Success? Yes (1) No (0)

Are you currenly contracted with other life insurance

company or Takaful operator? Or has resigned from other
10 Yes (0) No (1)
life insurance company or takaful operator within these 3
years?
Do you currently have any bad debts? (e.g. outstanding
11 Yes (0) No (1)
debts to any financial institution)

Overall Score

SELECTION DECISION

10 - 15 pts Reject

Proceed with
15-30 pts
application

Decision: Approved Reject. Proceed as normal agent

Scheme: application

Comment (s)

Interviewed by:
Name:

Designation:

Date:
 REFERRAL SERVICES AGREEMENT

This Agreement is dated the day and year stated in Section 1 of the First Schedule annexed hereto and
is made between: -

HONG LEONG MSIG TAKAFUL BERHAD (Company No. 200601018337 (738090-M)), company
incorporated in Malaysia with its principal place of business at Level 5, Tower B, PJ City Development,
No. 15A Jalan 219 Seksyen 51A, 46100 Petaling Jaya, Selangor (hereinafter referred to as “HLMT”) of
the first part;

and

The person described in Section 2 of the First Schedule hereto (hereinafter referred to as “Takaful
Associate”) of the second part.

Hereinafter HLMT and the Takaful Associate shall collectively be referred to as “Parties” and
individually as “Party”.

Whereas:

A) HLMT is duly licensed under Islamic Financial Services Act 2013 to carry on business as family
Takaful operator.

B) By an Agent’s Agreement dated …………………………., HLMT has appointed the Takaful Associate
to procure and transmit to HLMT proposals for family takaful and surplus upon the terms and
conditions therein contained (“hereinafter referred to as the Agency Agreement”).

C) HLMT is desirous of obtaining from the Takaful Associate and the Takaful Associate is desirous
in providing to HLMT introductions or referrals of potential customers with the purpose of
facilitating the subscribe of family Takaful products (“the Product”) by such potential
customers from HLMT.

D) This Agreement shall be strictly on a back-to-back basis with the Agency Agreement in relation
to, including but not limited to, the Services and any other issues and matters arising from or
in connection with this Agreement and the Agency Agreement.

E) Accordingly, the Parties have decided to enter into this Agreement to govern the general
principles of their understanding of the Services to be provided by the Takaful Associate to
HLMT, upon the terms and conditions hereinafter appearing.

1
NOW THE PARTIES HERETO HEREBY AGREE AS FOLLOWS: -

1. Subject to the terms and conditions of the Agreement, the Takaful Associate may from time to
time refer potential customers to HLMT to procure proposals for family Takaful.

2. HLMT, in its sole discretion, shall have the option to enter into, or decline to enter into, an
agreement with any potential customer to procure proposals for family Takaful . In the event
HLMT declines, for any reason, to enter into an agreement with any potential customer, HLMT
shall have no obligation to the Takaful Associate under this Agreement or otherwise with respect
to such potential customer.

3. If a potential customer enters into an agreement with HLMT, upon such terms and conditions
acceptable solely to HLMT, then such potential customer shall be considered a “Customer” for
purposes of this Agreement, and HLMT will pay to the Takaful Associate a referral fees as
specified in Section 3 of the First Schedule, Attachment A, B and C hereto (hereinafter referred
to as “the Referral Fees”) subject always to the terms and conditions of this Agreement.

4. In the event a Customer cancels a family Takaful in the following circumstances: (i) within fifteen
(15) days of purchasing the family Takaful from HLMT or (ii) in the event HLMT receives a
complaint from a Customer in relation to the Product subscribed, then the Takaful Associate and
HLMT hereby agree that HLMT shall have the absolute discretion to clawback the Referral Fees
in accordance with the recovery process as set out in Section B of the Second Schedule herein.

5. In the event a referral of a potential customer is disputed, HLMT alone shall determine whether
the Takaful Associate is entitled to the Referral Fees.

6. At the request of the Takaful Associate to provide the Services to HLMT and subject to the terms
and conditions herein, the Takaful Associate is eligible for the Referral Fees for the period
specified in Section 4 of the First Schedule hereto subject to the following: -

6.1 the eligibility criteria set out in Section A of the Second Schedule; and
6.2 the terms and conditions set out hereunder and in Section A of the Second Schedule.

7. In consideration of the Referral Fees, the Takaful Associates shall be required to meet the
performance criteria as stipulated in Section A of the Second Schedule collectively.

8. The Referral Fees shall be subjected to a monthly review by HLMT. In the event that the Takaful
Associate collectively fails to meet the minimum key performance contribution, cases and
persistency quota as set out in Section A of the Second Schedule, HLMT shall be entitled to
terminate this Agreement immediately.

9. HLMT shall have the absolute right at any time by giving notice in writing to the Takaful Associate
to terminate this Agreement forthwith in the event that the Takaful Associate become insolvent
bankrupt or enters into any arrangement with its creditors or take or suffer similar action in
consequence of debt or the Takaful Associate become totally and permanently disabled.

2
10. Notwithstanding anything mentioned herein to the contrary, HLMT shall have the right and by
giving notice to the Takaful Associate to terminate this Agreement at any time before the end
of the period specified in Section 4 of the First Schedule without having to assign any reason
whatsoever.

11. This Agreement shall automatically terminate upon the termination of the Agency Agreement.

12. The Takaful Associate may renew this Agreement upon the expiry of the period specified in
Section 4 of the First Schedule by giving 30 days’ written notice prior to such expiration to
HLMT subject always to HLMT’s absolute discretion on the approval of such renewal.

13. The Takaful Associate shall comply with and abide by all Rules and Regulations, guidelines and
code of conduct issued by Malaysian Takaful Associations and/or HLMT, and shall be liable for
all consequences arising thereto upon any failure of compliance.

14. The Takaful Associate hereby agrees and undertakes to indemnify and hold harmless HLMT,
its directors, officers and employees from and against any and all actions, claims, proceedings,
losses, costs, fines, penalties, damages, liabilities and expenses including damages directly and
indirectly arising out of and in relation to any act or omission on my part whether in tort,
contract or otherwise, for any breach howsoever and whatsoever which may arise from this
Agreement.

15. No failure or delay on the part of HLMT in exercising nor any omission to exercise any right
power privilege or remedy accruing to HLMT under this Agreement shall impair any such
power right privilege or remedy or be construed as a waiver thereof or an acquiescence in
such default by the Takaful Associate nor shall any action by HLMT in respect of any default or
any acquiescence in any default affect or impair any right, power privilege or remedy of HLMT
in respect of any other or subsequent default.

16. Time wherever mentioned shall be of the essence of this Agreement.

17. This Agreement shall be effective on the date written in Section 1 of the First Schedule
irrespective of the diverse dates the parties may have each executed this Agreement.

18. This Agreement, the appendices and attachments hereto represent the entire agreement for
the Services to the exclusion of any other express or implied term, whether expressed orally
or in writing and shall supersede all previous undertakings, agreements and correspondence
regarding the Services.

19. This Agreement may be varied or amended by mutual agreement in writing of the parties
hereto by a mutual exchange of letter or such other means as the parties may agree to from
time to time and thereupon, the amendments or variations shall be deemed to have been
effective and the relevant provisions of this Agreement shall deemed to have been amended
or varied accordingly.

20. This Agreement is personal to the Takaful Associate who shall not be entitled to assign the
rights and obligations hereunder to any person whomsoever.

3
21. This Agreement shall be governed by and construed in accordance with the laws for the time
being in force in Malaysia and the parties agree to submit to the exclusive jurisdiction of the
courts of Malaysia.

22. For the purposes of this Agreement, a “Takaful Associate” as herein mentioned shall mean a
person who has executed an Agreement with HLMT.

[the remainder of this page is intentionally left blank]

4
IN WITNESS WHEREOF the parties hereto have set their respective hands on the day and in the year
first above written.

Signed by )
for and on behalf of )
Hong Leong MSIG Takaful Berhad )
(Company No. 200601018337 )
(738090-M)) ) …………………………………………

in the presence of: -

........................................
Witness
Name:
NRIC No:

Signed by )
Takaful Associate )
) ……………………………………………………

in the presence of: -

........................................
Witness
Name:
NRIC No:

5
FIRST SCHEDULE

Section Particulars

Section 1

Name of Takaful Associate:

NRIC No:
Address:
Section 2

Please refer to:

(1) Attachment A for Referral Services Scheme 1:RM1,000.00 per month
Section 3
(2) Attachment B for Referral Services Scheme 2: RM2,000.00 per month
(3) Attachment C for Referral Services Scheme 3: RM4,000.00 per month

Section 4 Twelve (12) months

6
 ATTACHMENT A:
SCHEME 1: The Services for the Referral Fees of RM1,000.00 Per Month

Month
1 2 3 4 5 6 7 8 9 10 11 12
MTD FYAC
4,500 4,500 4,500 4,500 4,500 4,500 4,500 4,500 4,500 4,500 4,500 4,500
(RM)
Quarterly
13,500 13,500 13,500 13,500
FYAC (RM)
Current
Year 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90%
Persistency
Monthly
Incentive 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000
(RM)
Basic
As earned
Commission

7
 ATTACHMENT B:
SCHEME 2: The Services for the Referral Fees of RM2,000.00 Per Month

Month
1 2 3 4 5 6 7 8 9 10 11 12
MTD FYAC
7,500 7,500 7,500 7,500 7,500 7,500 7,500 7,500 7,500 7,500 7,500 7,500
(RM)
Quarterly
22,500 22,500 22,500 22,500
FYAC (RM)
Current
Year 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90%
Persistency
Monthly
Incentive 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000
(RM)
Basic
As earned
Commission

8
 ATTACHMENT C:
SCHEME 3: The Services for the Referral Fees of RM4,000.00 Per Month

Month
1 2 3 4 5 6 7 8 9 10 11 12
MTD FYAC
16,000 16,000 16,000 16,000 16,000 16,000 16,000 16,000 16,000 16,000 16,000 16,000
(RM)
Quarterly
48,000 48,000 48,000 48,000
FYAC (RM)
Current
Year 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90%
Persistency
Monthly
Incentive 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000
(RM)
Basic
As earned
Commission

9
 SECOND SCHEDULE
Section A: ELIGIBILITY CRITERIA AND TERMS AND CONDITIONS

Period Twelve (12) months

Age: 18-35 years old.

Eligibility
Qualification: SPM & above.
Criteria
Eligibility: Full Time agent ONLY.
Qualification
1. Strictly for candidates who are new and have not been previously recruited and
for Takaful
registered as tied agent in the life insurance and Takaful industry.
Associate
2. TA candidate who is recruited must not be the immediate family members (i.e.
(“TA”)
children, spouse, siblings or parents) of agency leader/ introducer.
programme
1. Case count for All agency products (investment-linked and Non-investment-linked).
2. Single Contribution, Single Top Up and Regular Top Up are excluded.
3. For challenges, conventions and trips, the production count under this Programme
will be counted unless specifically excluded in the respective rules and regulations.
FYAC Definition
4. Notwithstanding anything herein to the contrary and for the avoidance of doubt, the
TA shall not be entitled to the eFTA (Full Time Agents) career benefits and quarterly
activity bonus.

1. Multiple cases with same person covered on same product will be counted as one (1)
case only.
2. Case count would be based on takaful certificate with minimum regular premium
Cases
FYCC RM300 or FYAC RM780; and
3. No transfer or share cases is allowed.

Min 90% current year persistency, validated monthly and over 12 months for overall
Persistency
block of business.
Requirement
1. First (1st) of every month.
2. All validation dates will begin on the first (1st) of the following month(s) after the
Commencement Date.
3. Only in-force cases will be counted for the validation.
Validation Date
4. If the TA meets the first month validation criteria within the same month of the
Commencement Date, the validation will commence on the first (1st) of the same
month.

1. Payout of RM1,000.00 / RM2,000.00 / RM4,000.00 will be paid once the TA fulfils the
monthly validation criteria.
Monthly
2. No advance payment will be made if requirement is met earlier.
Referral Fees
3. Payment will be made on 15th of the following month if the TA fulfilled all the
Payout
requirement and validation.

10
 1. If the TA fails to fulfil the monthly validation criteria in the first month of the quarter,
the TA is allowed to catch-up in the following month by fulfilling combined two (2)
months’ validation criteria. If the TA fails in the first two (2) months of the quarter, the
TA is allowed to catch up in the third month by fulfilling the quarterly validation criteria
and the YTD validation criteria;
2. To be entitled under this quarterly catch-up payout, the TA must fulfil the quarterly
Quarterly – validation criteria;
Catch-up 3. It is mandatory to have a minimum of one (1) captured case monthly to qualify for the
Payout quarterly catch up payout. The TA is not entitled to any quarterly catch-up payout if the
TA fails to have a minimum of one (1) captured case in any month of the quarter;
4. Quarterly validation is done at the end and at an interval of 3 months from the inception
of the Programme to determine the catch-up payout of monthly bonus. The amount of
catch-up payout payable shall be the accumulated quarterly bonus less the total
monthly bonus that has already been paid out prior to the quarterly validation exercise.

1. The TA is entitled to earn a higher tier bonus if the TA fulfils the higher tier’s
requirements at the end of the quarter;
2. If the total quarterly accumulated FYAC achieved meets the quarterly validation and
YTD validation of the higher tier of the corresponding period, the payout would be the
Higher Tier
amount of the higher tier less total bonus paid; and
Bonus
It is mandatory to have a minimum of one (1) captured case monthly to qualify for a
higher tier bonus. The TA is not entitled to earn a higher tier bonus if the TA fails to
produce any case in any month of the quarter.

If certificate is in forced earlier and subsequently surrendered or classified as ROC or CFI,

the TA must replace the certificate for the purpose of validation and referral fees payout.
Lapse,
For lapsed cases, every effort should be made to immediately to reinstate the certificate.
Surrender,
CFI and ROC
ROC = Replacement of Certificate, CFI = Cancelled from Inception

Compulsory
Meeting All TA are required to attend 3 times weekly meeting / training with HLMT.
Attendance
1. The TA must meet the quarterly validation criteria and Recruitment Condition to remain
in the Programme.
2. The TA will be deemed to be disqualified from the Programme for any failure to fulfil
the quarterly validation criteria.
3. If the TA would like to withdraw from the Programme, a written request for withdrawal
must be submitted to the Business Development Manager and any such request shall
Withdrawal be subject to HLMT’s approval. Once withdrawn from the Programme, the TA will not
from the be allowed to participate in the Programme again.
Programme 4. If the TA breaches any of HLMT’s market conduct guidelines currently in-force or as
issued by HLMT from time to time, HLMT shall have the right to withdraw the TA from
the Programme.
5. This Agreement shall automatically terminate upon the TA ceasing to be an agent for
HLMT or upon termination of the Agent’s Agreement or upon the withdrawal of the
Agent from the Programme.

11
Section B – RECOVERY PROCESS FOR CANCELLATION CASES

1. In the event the Takaful certificate has been cancelled pursuant to Clause 4 of the Agreement above,
HLMT shall be entitled to claw back the Referral Fees paid to the Takaful Associate.

2. For the avoidance of doubt the amounts to be clawed back may be deducted immediately upon
cancellation of the Takaful certificate or in any subsequent month of the cancellation of the Takaful
certificate.

3. The right to claw back the Referral Fees paid shall not prejudice the rights of HLMT to take any
further action to recover any costs incurred in relation to the cancellation of the Takaful certificate.

12
 REFERRAL SERVICES AGREEMENT

This Agreement is dated the day and year stated in Section 1 of the First Schedule annexed hereto and
is made between: -

HONG LEONG MSIG TAKAFUL BERHAD (Company No. 200601018337 (738090-M)), company
incorporated in Malaysia with its principal place of business at Level 5, Tower B, PJ City Development,
No. 15A Jalan 219 Seksyen 51A, 46100 Petaling Jaya, Selangor (hereinafter referred to as “HLMT”) of
the first part;

and

The person described in Section 2 of the First Schedule hereto (hereinafter referred to as “Takaful
Associate”) of the second part.

Hereinafter HLMT and the Takaful Associate shall collectively be referred to as “Parties” and
individually as “Party”.

Whereas:

A) HLMT is duly licensed under Islamic Financial Services Act 2013 to carry on business as family
Takaful operator.

B) By an Agent’s Agreement dated …………………………., HLMT has appointed the Takaful Associate
to procure and transmit to HLMT proposals for family takaful and surplus upon the terms and
conditions therein contained (“hereinafter referred to as the Agency Agreement”).

C) HLMT is desirous of obtaining from the Takaful Associate and the Takaful Associate is desirous
in providing to HLMT introductions or referrals of potential customers with the purpose of
facilitating the subscribe of family Takaful products (“the Product”) by such potential
customers from HLMT.

D) This Agreement shall be strictly on a back-to-back basis with the Agency Agreement in relation
to, including but not limited to, the Services and any other issues and matters arising from or
in connection with this Agreement and the Agency Agreement.

E) Accordingly, the Parties have decided to enter into this Agreement to govern the general
principles of their understanding of the Services to be provided by the Takaful Associate to
HLMT, upon the terms and conditions hereinafter appearing.

1
NOW THE PARTIES HERETO HEREBY AGREE AS FOLLOWS: -

1. Subject to the terms and conditions of the Agreement, the Takaful Associate may from time to
time refer potential customers to HLMT to procure proposals for family Takaful.

2. HLMT, in its sole discretion, shall have the option to enter into, or decline to enter into, an
agreement with any potential customer to procure proposals for family Takaful . In the event
HLMT declines, for any reason, to enter into an agreement with any potential customer, HLMT
shall have no obligation to the Takaful Associate under this Agreement or otherwise with respect
to such potential customer.

3. If a potential customer enters into an agreement with HLMT, upon such terms and conditions
acceptable solely to HLMT, then such potential customer shall be considered a “Customer” for
purposes of this Agreement, and HLMT will pay to the Takaful Associate a referral fees as
specified in Section 3 of the First Schedule, Attachment A, B and C hereto (hereinafter referred
to as “the Referral Fees”) subject always to the terms and conditions of this Agreement.

4. In the event a Customer cancels a family Takaful in the following circumstances: (i) within fifteen
(15) days of purchasing the family Takaful from HLMT or (ii) in the event HLMT receives a
complaint from a Customer in relation to the Product subscribed, then the Takaful Associate and
HLMT hereby agree that HLMT shall have the absolute discretion to clawback the Referral Fees
in accordance with the recovery process as set out in Section B of the Second Schedule herein.

5. In the event a referral of a potential customer is disputed, HLMT alone shall determine whether
the Takaful Associate is entitled to the Referral Fees.

6. At the request of the Takaful Associate to provide the Services to HLMT and subject to the terms
and conditions herein, the Takaful Associate is eligible for the Referral Fees for the period
specified in Section 4 of the First Schedule hereto subject to the following: -

6.1 the eligibility criteria set out in Section A of the Second Schedule; and
6.2 the terms and conditions set out hereunder and in Section A of the Second Schedule.

7. In consideration of the Referral Fees, the Takaful Associates shall be required to meet the
performance criteria as stipulated in Section A of the Second Schedule collectively.

8. The Referral Fees shall be subjected to a monthly review by HLMT. In the event that the Takaful
Associate collectively fails to meet the minimum key performance contribution, cases and
persistency quota as set out in Section A of the Second Schedule, HLMT shall be entitled to
terminate this Agreement immediately.

9. HLMT shall have the absolute right at any time by giving notice in writing to the Takaful Associate
to terminate this Agreement forthwith in the event that the Takaful Associate become insolvent
bankrupt or enters into any arrangement with its creditors or take or suffer similar action in
consequence of debt or the Takaful Associate become totally and permanently disabled.

2
10. Notwithstanding anything mentioned herein to the contrary, HLMT shall have the right and by
giving notice to the Takaful Associate to terminate this Agreement at any time before the end
of the period specified in Section 4 of the First Schedule without having to assign any reason
whatsoever.

11. This Agreement shall automatically terminate upon the termination of the Agency Agreement.

12. The Takaful Associate may renew this Agreement upon the expiry of the period specified in
Section 4 of the First Schedule by giving 30 days’ written notice prior to such expiration to
HLMT subject always to HLMT’s absolute discretion on the approval of such renewal.

13. The Takaful Associate shall comply with and abide by all Rules and Regulations, guidelines and
code of conduct issued by Malaysian Takaful Associations and/or HLMT, and shall be liable for
all consequences arising thereto upon any failure of compliance.

14. The Takaful Associate hereby agrees and undertakes to indemnify and hold harmless HLMT,
its directors, officers and employees from and against any and all actions, claims, proceedings,
losses, costs, fines, penalties, damages, liabilities and expenses including damages directly and
indirectly arising out of and in relation to any act or omission on my part whether in tort,
contract or otherwise, for any breach howsoever and whatsoever which may arise from this
Agreement.

15. No failure or delay on the part of HLMT in exercising nor any omission to exercise any right
power privilege or remedy accruing to HLMT under this Agreement shall impair any such
power right privilege or remedy or be construed as a waiver thereof or an acquiescence in
such default by the Takaful Associate nor shall any action by HLMT in respect of any default or
any acquiescence in any default affect or impair any right, power privilege or remedy of HLMT
in respect of any other or subsequent default.

16. Time wherever mentioned shall be of the essence of this Agreement.

17. This Agreement shall be effective on the date written in Section 1 of the First Schedule
irrespective of the diverse dates the parties may have each executed this Agreement.

18. This Agreement, the appendices and attachments hereto represent the entire agreement for
the Services to the exclusion of any other express or implied term, whether expressed orally
or in writing and shall supersede all previous undertakings, agreements and correspondence
regarding the Services.

19. This Agreement may be varied or amended by mutual agreement in writing of the parties
hereto by a mutual exchange of letter or such other means as the parties may agree to from
time to time and thereupon, the amendments or variations shall be deemed to have been
effective and the relevant provisions of this Agreement shall deemed to have been amended
or varied accordingly.

20. This Agreement is personal to the Takaful Associate who shall not be entitled to assign the
rights and obligations hereunder to any person whomsoever.

3
21. This Agreement shall be governed by and construed in accordance with the laws for the time
being in force in Malaysia and the parties agree to submit to the exclusive jurisdiction of the
courts of Malaysia.

22. For the purposes of this Agreement, a “Takaful Associate” as herein mentioned shall mean a
person who has executed an Agreement with HLMT.

[the remainder of this page is intentionally left blank]

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IN WITNESS WHEREOF the parties hereto have set their respective hands on the day and in the year
first above written.

Signed by )
for and on behalf of )
Hong Leong MSIG Takaful Berhad )
(Company No. 200601018337 )
(738090-M)) ) …………………………………………

in the presence of: -

........................................
Witness
Name:
NRIC No:

Signed by )
Takaful Associate )
) ……………………………………………………

in the presence of: -

........................................
Witness
Name:
NRIC No:

5
FIRST SCHEDULE

Section Particulars

Section 1

Name of Takaful Associate:

NRIC No:
Address:
Section 2

Please refer to:

(1) Attachment A for Referral Services Scheme 1:RM1,000.00 per month
Section 3
(2) Attachment B for Referral Services Scheme 2: RM2,000.00 per month
(3) Attachment C for Referral Services Scheme 3: RM4,000.00 per month

Section 4 Twelve (12) months

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 ATTACHMENT A:
SCHEME 1: The Services for the Referral Fees of RM1,000.00 Per Month

Month
1 2 3 4 5 6 7 8 9 10 11 12
MTD FYAC
4,500 4,500 4,500 4,500 4,500 4,500 4,500 4,500 4,500 4,500 4,500 4,500
(RM)
Quarterly
13,500 13,500 13,500 13,500
FYAC (RM)
Current
Year 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90%
Persistency
Monthly
Incentive 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000
(RM)
Basic
As earned
Commission

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 ATTACHMENT B:
SCHEME 2: The Services for the Referral Fees of RM2,000.00 Per Month

Month
1 2 3 4 5 6 7 8 9 10 11 12
MTD FYAC
7,500 7,500 7,500 7,500 7,500 7,500 7,500 7,500 7,500 7,500 7,500 7,500
(RM)
Quarterly
22,500 22,500 22,500 22,500
FYAC (RM)
Current
Year 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90%
Persistency
Monthly
Incentive 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000 2,000
(RM)
Basic
As earned
Commission

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 ATTACHMENT C:
SCHEME 3: The Services for the Referral Fees of RM4,000.00 Per Month

Month
1 2 3 4 5 6 7 8 9 10 11 12
MTD FYAC
16,000 16,000 16,000 16,000 16,000 16,000 16,000 16,000 16,000 16,000 16,000 16,000
(RM)
Quarterly
48,000 48,000 48,000 48,000
FYAC (RM)
Current
Year 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90% 90%
Persistency
Monthly
Incentive 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000
(RM)
Basic
As earned
Commission

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 SECOND SCHEDULE
Section A: ELIGIBILITY CRITERIA AND TERMS AND CONDITIONS

Period Twelve (12) months

Age: 18-35 years old.

Eligibility
Qualification: SPM & above.
Criteria
Eligibility: Full Time agent ONLY.
Qualification
1. Strictly for candidates who are new and have not been previously recruited and
for Takaful
registered as tied agent in the life insurance and Takaful industry.
Associate
2. TA candidate who is recruited must not be the immediate family members (i.e.
(“TA”)
children, spouse, siblings or parents) of agency leader/ introducer.
programme
1. Case count for All agency products (investment-linked and Non-investment-linked).
2. Single Contribution, Single Top Up and Regular Top Up are excluded.
3. For challenges, conventions and trips, the production count under this Programme
will be counted unless specifically excluded in the respective rules and regulations.
FYAC Definition
4. Notwithstanding anything herein to the contrary and for the avoidance of doubt, the
TA shall not be entitled to the eFTA (Full Time Agents) career benefits and quarterly
activity bonus.

1. Multiple cases with same person covered on same product will be counted as one (1)
case only.
2. Case count would be based on takaful certificate with minimum regular premium
Cases
FYCC RM300 or FYAC RM780; and
3. No transfer or share cases is allowed.

Min 90% current year persistency, validated monthly and over 12 months for overall
Persistency
block of business.
Requirement
1. First (1st) of every month.
2. All validation dates will begin on the first (1st) of the following month(s) after the
Commencement Date.
3. Only in-force cases will be counted for the validation.
Validation Date
4. If the TA meets the first month validation criteria within the same month of the
Commencement Date, the validation will commence on the first (1st) of the same
month.

1. Payout of RM1,000.00 / RM2,000.00 / RM4,000.00 will be paid once the TA fulfils the
monthly validation criteria.
Monthly
2. No advance payment will be made if requirement is met earlier.
Referral Fees
3. Payment will be made on 15th of the following month if the TA fulfilled all the
Payout
requirement and validation.

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 1. If the TA fails to fulfil the monthly validation criteria in the first month of the quarter,
the TA is allowed to catch-up in the following month by fulfilling combined two (2)
months’ validation criteria. If the TA fails in the first two (2) months of the quarter, the
TA is allowed to catch up in the third month by fulfilling the quarterly validation criteria
and the YTD validation criteria;
2. To be entitled under this quarterly catch-up payout, the TA must fulfil the quarterly
Quarterly – validation criteria;
Catch-up 3. It is mandatory to have a minimum of one (1) captured case monthly to qualify for the
Payout quarterly catch up payout. The TA is not entitled to any quarterly catch-up payout if the
TA fails to have a minimum of one (1) captured case in any month of the quarter;
4. Quarterly validation is done at the end and at an interval of 3 months from the inception
of the Programme to determine the catch-up payout of monthly bonus. The amount of
catch-up payout payable shall be the accumulated quarterly bonus less the total
monthly bonus that has already been paid out prior to the quarterly validation exercise.

1. The TA is entitled to earn a higher tier bonus if the TA fulfils the higher tier’s
requirements at the end of the quarter;
2. If the total quarterly accumulated FYAC achieved meets the quarterly validation and
YTD validation of the higher tier of the corresponding period, the payout would be the
Higher Tier
amount of the higher tier less total bonus paid; and
Bonus
It is mandatory to have a minimum of one (1) captured case monthly to qualify for a
higher tier bonus. The TA is not entitled to earn a higher tier bonus if the TA fails to
produce any case in any month of the quarter.

If certificate is in forced earlier and subsequently surrendered or classified as ROC or CFI,

the TA must replace the certificate for the purpose of validation and referral fees payout.
Lapse,
For lapsed cases, every effort should be made to immediately to reinstate the certificate.
Surrender,
CFI and ROC
ROC = Replacement of Certificate, CFI = Cancelled from Inception

Compulsory
Meeting All TA are required to attend 3 times weekly meeting / training with HLMT.
Attendance
1. The TA must meet the quarterly validation criteria and Recruitment Condition to remain
in the Programme.
2. The TA will be deemed to be disqualified from the Programme for any failure to fulfil
the quarterly validation criteria.
3. If the TA would like to withdraw from the Programme, a written request for withdrawal
must be submitted to the Business Development Manager and any such request shall
Withdrawal be subject to HLMT’s approval. Once withdrawn from the Programme, the TA will not
from the be allowed to participate in the Programme again.
Programme 4. If the TA breaches any of HLMT’s market conduct guidelines currently in-force or as
issued by HLMT from time to time, HLMT shall have the right to withdraw the TA from
the Programme.
5. This Agreement shall automatically terminate upon the TA ceasing to be an agent for
HLMT or upon termination of the Agent’s Agreement or upon the withdrawal of the
Agent from the Programme.

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Section B – RECOVERY PROCESS FOR CANCELLATION CASES

1. In the event the Takaful certificate has been cancelled pursuant to Clause 4 of the Agreement above,
HLMT shall be entitled to claw back the Referral Fees paid to the Takaful Associate.

2. For the avoidance of doubt the amounts to be clawed back may be deducted immediately upon
cancellation of the Takaful certificate or in any subsequent month of the cancellation of the Takaful
certificate.

3. The right to claw back the Referral Fees paid shall not prejudice the rights of HLMT to take any
further action to recover any costs incurred in relation to the cancellation of the Takaful certificate.

12
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Prospects' Lists
Senarai Prospek

Date of
Date Name Contact No. Occupation Monthly Income
No. Birth Remarks
Tarikh Nama Nombor Telefon Pekerjaan Pendapatan Bulanan
Tarikh Lahir

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