Business Cor

Iris Lavigne C.
Rojo BSA-2A
Business Correspondence (Assignment)
1) 6Cs in Business Letters

 Clarity - Clarity in writing means that the words on the page are like a perfectly
transparent window to the author’s meaning. Business or technical writing has no
time for anything that requires the reader to interpret the author’s meaning or ask
for clarification. To the busy reader scanning quickly, bad writing opens the door
for wrong guesses that, acted upon, result in mistakes that must be corrected
later; the later the miscommunication is discovered and the further the mistakes
spread, the greater the damage control required. Vague writing draws out the
communication exchange unnecessarily with back-and-forth requests for
clarification and details that should have been clear the first time. Either way, a
lack of clarity in writing costs businesses by hindering personal and
organizational productivity. Every operation stands to gain if its personnel’s
writing is clear in the first place.
 Conciseness - Because the goal of professional writing, especially when sharing

expertise, is to make complex concepts sound simple but not simplistic, such
writing should communicate ideas in as few words as possible without
compromising clarity. The worst writing predictably does the opposite, making
simple things sound complicated or confusing by adding unnecessary words to
sentences that should be much shorter and straightforward.
 Coherence and Completeness - Coherence means that your writing flows
logically and makes sense because it says everything it needs to say to meet
your audience’s needs. Pronouns and transitions help to connect the distinct
points that make up your bare-bones outline structure as you flesh them out into
meaningful sentences and paragraphs just as ligaments and tendons connect
bones and tissues throughout your body. Express each of your points fully before
you move on to the next point. Write in full sentences and provide enough
details.
 Correctness - Correct spelling, grammar, mechanics, etc. might not be a
concern at the drafting stage of the writing process, but they certainly must be at
the end of the editing stage. One technique that can help you avoid most errors
is to always use a direct, straightforward sentence structure.
 Courtesy - No matter what kind of document you may be writing and what you
can expect your audience’s reaction to it to be, writing courteously so that your
reader feels respected is fundamental to reader-friendly messages. Much of
courtesy in writing involves using inclusive language (and avoiding discriminatory
language, sometimes referred to as “bias”) and choosing words that focus on the
positive, on improvement, and on what can be done rather than using words that
seem negative, critical, or pushy and seem to emphasize what can’t be done.
 Convincing and Confident - When all the other aspects of style described
above are working in concert, and when the information your writing presents
comes from sound sources, it naturally acquires an air of confidence that is
highly convincing to readers.
2) Distinction of Business Letter

 The main thing that differentiates a business letter from other letters is that a
business letter is a legal document. The writer can be held liable for anything
written in the letter.
 A business letter is used primarily to request or provide information, to relate a
deal, to bring or continue conversation, and/or to discuss prior negotiations. A
business letter can be classified as private, however, it is typically not circulated
to others, but rather meant for the eyes of the participants involved. Therefore, a
business letter needs to be clear, focused, and to the point. When writing a
business letter, the author should avoid interjecting personal stories.
 A business letter needs to be concise and clear. Being too wordy is the biggest
downfall in this form of writing. Keep sentences short and precise. Avoid over
using adjectives and adverbs that distract from the focus of the message.
Organize the letter from most important subjects to least. The content of the letter
should be persuasive and usable. The tone of the letter should be formal and
professional.
 Also, in a business letter, it is preferable to use personal singular pronouns like
"I" and "you". Avoid using plural pronouns like "we" since it can mislead the
audience to assume that the company supports the message of the letter. In
addition, personal pronouns are easier to understand, because it directly refers to
the parties involved.
3) Difference between Business English, Business Communication, and Business

Correspondence
 Business English is a form of English specially suited to international trade,
commerce and finance.
 There is a subtle difference between business correspondence and business
communication. The latter includes the former and other forms of
communication as well such as spoken communication, graphics, non-verbal
communication etc. However, business correspondence consists mainly of
letters and depends on written, typed or word processor printed letters or
those sent and received by fax and e-mail.

Business Cor

Uploaded by

Copyright:

Available Formats

Business Cor

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Business Cor

Uploaded by

Copyright:

Available Formats

Iris Lavigne C.

1) 6Cs in Business Letters

 Conciseness - Because the goal of professional writing, especially when sharing

2) Distinction of Business Letter

3) Difference between Business English, Business Communication, and Business

You might also like