HW Matb Usr
HW Matb Usr
HW Matb Usr
Contents
Get to know your computer
Appearance 1
Powering on and off 3
Keyboard 3
Touchpad 4
Charging the computer 6
Getting started
Step 1: Connecting to a network 8
Step 2: Activating Windows 8
Step 3: Enrolling a fingerprint 8
Step 4: Updating the drivers 9
Highlighted features
Huawei Share 10
Performance Mode 10
Eye Comfort mode 11
F10 factory reset (not available in some regions) 11
FAQs
About this user guide
Safety information
Personal Information and Data Security
Legal Notice
i
Get to know your computer
Appearance
8 9 10 11 12
1
13 14
2 15
3
4 16
5 6 7
1 Display
Displays the computer desktop.
3 Recessed camera
Press the button to reveal the camera. You can then use it in Camera or other apps
to take photos or make video chats. Press the button again to hide the camera.
4 Camera indicator
Indicates the camera's status. Lights up steady white when the camera is active.
5 Touchpad
Provides similar functionality to a mouse. A convenient way to control the
computer.
6 Microphone
Use the microphone to conduct video meetings, voice calls, or make audio
recordings.
1
Get to know your computer
8 USB-C port
• Connects the power adapter to charge the computer.
• Connects to mobile phones, USB drives, and other external devices to transfer
files.
9 Charging indicator
Indicates the battery's charge status when charging:
• Blinks white when charging.
• Steady white when the computer is fully charged and stops charging.
11 HDMI port
A high-definition multimedia port. Connects to external displays.
13 Headset jack
Connects to a headset.
16 Speaker
The speakers output sound.
2
Get to know your computer
When using the computer, click > to sleep, shut down, or restart the computer.
Press and hold the power button for approximately 10 seconds to force shutdown the
computer. Force shutdowns may cause unsaved data to be lost. Use with caution.
Keyboard
Keyboard keys may vary depending on your device model.
Shortcut keys
The F keys, such as F1 and F2, are used as shortcut keys (hotkeys) by default to allow you to
easily perform common actions.
Mute or unmute.
3
Get to know your computer
Open PC Manager.
Touchpad
The touchpad provides similar functionality to a mouse and is a convenient way to control
the computer.
Not all gestures are available in all apps.
4
Get to know your computer
5
Get to know your computer
6
Get to know your computer
Safety information
• Charge the computer at room temperature in a well-ventilated, shaded area. Charging the
computer in hot environments may damage the internal components.
• Charging duration may vary based on the ambient temperature and battery use.
• It is normal for the computer to become warm after prolonged use or charging. If it
becomes hot to the touch, disable non-essential features and disconnect the charger.
• The battery is subject to wear over time. If the computer's standby time appears to have
fallen, do not attempt to replace the battery by yourself. Instead, take the computer and
proof of purchase to an authorised Huawei Customer Service Centre for assistance.
Battery status
The battery status is indicated by the battery icon in the taskbar.
: Indicates that the charger is connected. Click to view the estimated charging time.
: Indicates that the charger is not connected. Click to view the battery percentage
and battery time.
The charging time and remaining battery life displayed are estimated by the operating
system. The actual time may vary.
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Getting started
Step 1: Connecting to a network
Click in the lower right corner of the desktop. Select a Wi-Fi network and follow the
instructions to establish a connection.
> . Select Windows Hello Fingerprint, then follow the instructions to enrol your
fingerprint.
• Ensure that your fingertips are clean and dry, or your fingerprint may not be enrolled
correctly.
• Each user can enrol up to 10 fingerprints.
8
Getting started
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Highlighted features
Huawei Share
More than just a tap: Project a virtual version of your phone on the laptop. Control apps and
files on your phone easily using your laptop. Drag to transfer files instantly between the two
and share clipboards.
• Multi-Screen Collaboration: Easily access phone apps and files on the computer, as well as
answer voice and video calls to your phone. Drag and drop to transfer files between your
phone and computer.
• Sharing files: Tap your phone on the computer to share files. Shake your phone to record
the computer screen.
• Sync data: Copy content from your phone to the computer and vice versa with a shared
clipboard. Updated files on your phone can also be automatically synced to the computer.
For detailed instructions, visit our official website:
https://consumer.huawei.com/en/support/huaweisharewelcome/
Performance Mode
The computer comes with Performance Mode in order to provide a better experience for you.
Performance Mode will help enhance the performance of the computer, but will also result in
the noise of the fan increasing and the computer dissipating more heat. In some power-
intensive scenarios, the battery life of the computer will decrease. This is normal and does
not indicate any issues with the computer.
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Highlighted features
Ensure that your computer is connected to a power supply and your computer has a battery
level over 20%, then follow the following methods to enable or disable Performance Mode:
Right-click any empty space on the desktop, click , and enable Eye Comfort.
The screen will have a slightly yellow hue when Eye Comfort mode is enabled.
1 Connect the computer to the power adapter. Then, press the Power button, and press F10
for multiple times constantly or hold F10 to access the restore screen.
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Highlighted features
12
Learn about Windows 10
Using the Start menu
Use the Start menu to access apps, settings, and files on your computer.
1 2 3
• App list: scroll up and down to view all apps and programs.
•
3
Pinned tiles: Pin your favourite apps or websites here, and organise them into groups.
Action centre
The action centre displays notifications for updates, incoming emails, and more. It also
provides quick actions that allow you to quickly enable or disable features or configure
relevant settings.
Click in the lower right corner of the desktop to open action centre. You can then:
• Quickly open Settings, projection options, and more.
13
Learn about Windows 10
• Quickly access frequently used settings (such as Battery saver, Flight mode, screen
brightness, and more).
• : Notifications area.
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Accessories and extensions
Bluetooth mouse (optional)
Huawei Bluetooth mouses can be connected to the computer using Bluetooth. When using
the Bluetooth mouse for the first time, you need to pair it with the computer.
1 3
2
5
4
6
LED indicator
3 Right button 4 If the indicator blinks red, the battery is low on power
and should be replaced.
Mouse
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Accessories and extensions
1 Toggle the Bluetooth pairing switch at the bottom of the mouse to for approximately 3
seconds. Once the indicator starts blinking, the Bluetooth mouse is ready to pair.
2 On the computer, click > > then click to add Bluetooth devices. Select
Huawei Mouse in the available device list and wait a moment for pairing to finish.
Mini RJ45
RJ45
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FAQs
? Power button does not work
Problem: The computer does not power on when pressing the power button quickly. It only
powers on if the power button is held for some time.
Cause: The power button has an integrated fingerprint sensor. The button must be held for
sufficient time for the fingerprint to be read before it can be powered on and unlocked.
Solution: Press the power button until the screen or keyboard indicator lights up to power on
the computer.
4 If the issue persists after a factory reset, back up all data on the computer, then take the
computer and proof of purchase to a Huawei Customer Service Centre for a checkup. If
you have just purchased the computer, you can contact the dealer or seller for assistance.
Problem 1: When connecting to the Internet for the first time, the computer fan spins loudly,
and the computer starts to heat up.
Cause: This is caused by Windows updating the system in the background, and does not
indicate a problem with the computer.
Solution: Once the update is complete, the fan speed and computer temperature will return
to normal.
Problem 2: When charging the computer, the computer fan spins loudly, and the computer
starts to heat up.
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FAQs
Cause: The CPU, charging module, and other parts consume more power while charging,
causing the computer to heat up and become more noisy.
Solution:
Close all open apps, then open PC Manager to check the CPU's power consumption. If it is
higher than 3 W, try the following methods:
1 Use the default Balanced power mode: Go to > > > , change the plan in
other settings, then follow the onscreen instructions to change the settings for when to
turn off the display and when to put the computer to sleep.
2 End processes with high CPU usage: Right-click the taskbar and open Task Manager. On
the Processes tab, click CPU to sort processes based on CPU usage. Right-click non-system
processes with high CPU usage that you are not currently using, and select End task.
3 Open PC Manager and install available driver updates.
Problem 3: The computer fan spins loudly, and the computer starts to heat up even when
not many apps are open.
Cause: Some third-party apps are configured to run when you log in. These apps connect to
the Internet and run in the background, causing the computer to heat up and the fan to spin
loudly.
Solution: Right-click the taskbar and open Task Manager. On the Processes tab, click CPU to
sort processes based on CPU usage. Right-click non-system processes with high CPU usage
that you are not currently using, and select End task.
Problem: When trying to connect to a Wi-Fi network, the icon is missing in the lower
right corner of the desktop.
Cause: A Windows update or third-party app may have installed an incompatible Wi-Fi driver
or caused the Wi-Fi driver to be lost.
Solution: Go to C:\Windows\OriginalDriver\WifiDriver and double-click the installer to re-
install the Wi-Fi driver.
1 Make sure that the Bluetooth device is turned on and discoverable. The method for
entering discoverable mode varies between different Bluetooth devices. Refer to the
manufacturer's instructions for the correct method.
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FAQs
• Most Bluetooth devices enter discoverable mode after being turned on if they are
being used for the first time. Discoverable mode may need to be manually enabled on
other Bluetooth devices.
• If the Bluetooth device is already connected to another device, discoverable mode must
be manually enabled.
2 To add a Bluetooth device: Click > > , and select Bluetooth & other devices.
Click , then follow the instructions to connect to the Bluetooth device.
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About this user guide
This user guide is only for use with associated computers that run the Windows 10 operating
system. In this guide, you will learn about the basic features of your computer. For more
The optional accessories and software described in this guide may not be available or up-to-
date. The system environment described in this guide may vary from your actual system
environment. Images in this manual may differ from the actual product. All illustrations are
for reference only. Actual product may differ.
Indicators
Indicates potential issues that may lead to damage, data loss, and other
unexpected problems if left unattended.
Warns of potential hazards that can result in serious personal injury if not
circumvented.
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Safety information
This section contains important information about how to use your device safely and how it
operates. Read this information carefully before using your device.
Electronic device
Do not use your device if its use is prohibited or if it may cause danger or interference with
other electronic devices.
• To prevent possible hearing damage, do not listen at high volume levels for long
periods.
• Using a headset at high volumes may damage your hearing. To reduce this risk, lower the
headset volume to a safe and comfortable level.
• Exposure to high volumes while driving may cause distraction and increase your risk of an
accident.
Traffic safety
• Adhere to local laws and regulations while using the device. To reduce the risk of accidents,
do not use your device while driving.
• Concentrate on driving. Your first responsibility is to drive safely.
• The signals from the device may interfere with the electronic systems of motor vehicles. For
more information, contact the vehicle manufacturer.
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Safety information
• Do not place the device over an air bag or in the deployment area of an air bag in a motor
vehicle. Doing so may cause injury if the air bag deploys.
• Do not use the wireless functions of your device while flying or while boarding an
aeroplane. Doing so may interfere with the aeroplane’s systems and may be illegal.
Operating environment
• Avoid environments in which there is dust, damp, dirt, or magnetic fields. Using the device
in these environments may cause it to malfunction.
• Do not use your device during thunderstorms to protect your device against any danger
caused by lightning.
• Ideal operating temperatures are 0°C to 35°C. Ideal storage temperatures are -10°C to
+45°C. Extreme heat or cold may damage your device or accessories.
• Do not expose your device to direct sunlight (such as on a car dashboard) for prolonged
periods.
• To protect your device or accessories from fire or electrical shock hazards, avoid rain and
moisture.
• Keep the device away from sources of heat and fire, such as a heater, microwave oven,
stove, water heater, radiator, or candle.
• If the device overheats, close any opened applications or stop using it until it cools down. If
skin is exposed to an overheated device for an extended period, low-temperature burn
symptoms, such as red spots or darker pigmentation, may occur.
• Do not allow children or pets to bite or suck the device or accessories. Doing so may result
in damage or explosion.
• Adhere to local laws and regulations, and respect the privacy and legal rights of others.
Child's safety
• Keep the device and its accessories away from children and take all necessary precautions
to ensure their safety. The device includes detachable parts that may present a choking
hazard.
• The device and its accessories are not intended for use by children. Children should use the
device only under direct adult supervision.
Accessories
• Using an unapproved or incompatible power adapter, charger, or battery may cause a fire,
explosion, or other hazards.
• Use only approved accessories. The use of unapproved accessories may void the warranty,
may violate local regulations and laws, and may be dangerous. For information about the
availability of approved accessories in your area, contact your retailer.
Charger safety
• For pluggable devices, the socket-outlet shall be installed near the devices and shall be
easily accessible.
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Safety information
• Unplug the charger from the electric socket and from the device when not in use.
• Do not drop or cause an impact to the charger.
• If the power cable is damaged or the plug is loose, stop using it immediately. Continued use
may lead to an electric shock, short circuit, or fire.
• Do not touch the power cable with wet hands or pull it to disconnect the charger.
• Do not touch the device or the charger with wet hands. Doing so may lead to an electric
shock, short circuit, or malfunction.
• Ensure that the charger complies with Clause 2.5 in IEC60950-1/EN60950-1/UL60950-1 and
has been tested and approved according to national or local standards.
• Connect the device only to products that display the USB-IF logo or that comply with the
USB-IF program.
Battery safety
• Do not bridge the battery terminals with conductive material, such as keys or jewellery.
Doing so will short-circuit the battery and may cause injury.
• Keep the battery away from excessive heat and direct sunlight. Do not place it on or in
heating devices, such as microwave ovens, stoves, or radiators. Batteries may explode if
overheated.
• Do not attempt to modify the battery, insert foreign objects into it, or immerse or expose it
to liquids. Doing so may lead to fire, explosion, or other hazards.
• If the battery leaks, ensure that the electrolyte does not make contact with your skin or
eyes. If contact is made, immediately flush with clean water and consult a doctor.
• If battery deformation occurs, it changes colour, or it overheats while charging or storing,
stop using the device immediately and remove the battery. Continued use may lead to
battery leakage, fire, or explosion.
• Do not dispose of batteries in fire as they may explode. Damaged batteries may also
explode.
• Dispose of used batteries in accordance with local regulations. Improper battery use may
lead to fire, explosion, or other hazards.
• Do not allow children or pets to bite or suck the battery. Doing so may result in damage or
explosion.
• Do not damage the battery or expose it to high external pressure. Doing so may lead to a
short circuit or overheating.
• Do not drop the device or battery. Doing so may damage the device or battery.
• If the device standby time shortens significantly, replace the battery.
• This device contains a built-in battery. Do not attempt to replace the battery by yourself.
Otherwise, the device may not run properly or it may damage the battery. For your
personal safety and to ensure that your device runs properly, you are strongly advised to
contact a Huawei authorised service centre for a replacement.
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Safety information
The symbol on the product, battery, literature, or packaging means that the products and
batteries should be taken to separate waste collection points designated by local authorities
at the end of the lifespan. This will ensure that EEE waste is recycled and treated in a manner
that conserves valuable materials and protects human health and the environment.
For more information, please contact your local authorities, retailer, or household waste
disposal service or visit the website https://consumer.huawei.com/en/.
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Personal Information and Data Security
The use of some functions or third-party applications on your device could result in your
personal information and data being lost or becoming accessible to others. Use the following
measures to help you protect your personal information:
• Put your device in a safe place to prevent unauthorised use.
• Set your device screen to lock and set a password or unlock pattern.
• Do not open messages or emails from strangers to prevent your device from becoming
infected with a virus.
• When using your device to browse the Internet, do not visit websites that might pose a
security risk to avoid your personal information from being stolen.
• If you use services such as the portable Wi-Fi hotspot or Bluetooth, set passwords for these
services to prevent unauthorised access. Turn these services off when they are not in use.
• Install device security software and regularly scan for viruses.
• Using unauthorised third-party software to update your device may damage your device or
put your personal information at risk. It is recommended that you update through your
device's online update feature or download official update packages for your device model
from Huawei.
• Be sure to obtain third-party applications from a legitimate source. Downloaded third-party
applications should be scanned for viruses.
• Install security software or patches released by Huawei or authorised third-party
application providers.
• Some applications require and transmit location information. As a result, a third-party may
be able to share your location information.
• Some third-party application providers may collect detection and diagnostic information on
your device to improve their products and services.
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Legal Notice
Copyright © Huawei 2021. All rights reserved.
The product described in this document may include software that is the copyright of Huawei
or its licensors. Such software shall not be reproduced, distributed, modified, decompiled,
disassembled, decrypted, extracted, reverse engineered, leased, assigned, or sublicensed
unless such restrictions are prohibited by law or such actions are approved by the copyright
holder.
Notice
Some features of the product and its accessories described herein rely on the software
installed or the capacities and settings of the local network, and therefore may not be
activated or may be limited by local network operators or network service providers.
Therefore, the descriptions herein may not exactly match the purchased product or its
accessories.
Huawei reserves the right to change or modify any information or specifications contained in
this document at any time without prior notice and without any liability.
DISCLAIMER
ALL CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY
APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY,
RELIABILITY OR CONTENTS OF THIS DOCUMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES
SHALL HUAWEI BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL
DAMAGES, OR LOSS OF PROFITS, BUSINESS, REVENUE, DATA, GOODWILL SAVINGS OR
ANTICIPATED SAVINGS REGARDLESS OF WHETHER SUCH LOSSES ARE FORSEEABLE OR NOT.
THE MAXIMUM LIABILITY (THIS LIMITATION SHALL NOT APPLY TO LIABILITY FOR
PERSONAL INJURY TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH A LIMITATION) OF
HUAWEI ARISING FROM THE USE OF THE PRODUCT DESCRIBED IN THIS DOCUMENT
SHALL BE LIMITED TO THE AMOUNT PAID BY CUSTOMERS FOR THE PURCHASE OF THIS
PRODUCT.
Privacy Policy
To better understand how we protect your personal information, please see the privacy policy
at https://consumer.huawei.com/privacy-policy.
ALL PICTURES AND ILLUSTRATIONS IN THIS GUIDE, INCLUDING BUT NOT LIMITED TO THE
DEVICE COLOUR, SIZE, AND DISPLAY CONTENT, ARE FOR YOUR REFERENCE ONLY. THE
ACTUAL DEVICE MAY VARY. NOTHING IN THIS GUIDE CONSTITUTES A WARRANTY OF ANY
KIND, EXPRESS OR IMPLIED.
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