1122
1122
1122
Student ID 2214619
Program MBA-Master of Business
Administration
Module International Marketing
Module Code LCMB7006
Assignment Title International Marketing
Word Counts 5903
Table of Contents
1. Introduction................................................................................................................3
1.1. Company History................................................................................................ 4
1.2. PESTEL analysis of Coca-Cola..........................................................................4
2. HOFSTEDE Culture Dimensions Module..................................................................7
2.1. HOFSTEDE country comparison of US and India..............................................7
2.1.1. United States................................................................................................9
3. Attractiveness Analysis of Coca cola on US & India Market...................................12
3.1. Poster’s Five Forces.........................................................................................12
3.3.1. US Market.....................................................................................................12
3.3.2. India Market.................................................................................................. 13
3.2. Advantages of applying Poster’s Five Forces...................................................13
4. SWOT analysis of coca cola in US and India..........................................................14
4.1. Similarities & Differences in SWOT analysis of coca cola in US & India...........15
5. Coca Cola Marketing Mix Element & Market Segmentation Strategy.....................15
5.1. Market Segmentation of Coca-Cola..................................................................15
5.2. Coca-Cola Targeting.........................................................................................16
5.3. Coca-Cola Positioning...................................................................................... 16
5.4. Similarities & Differences in both Markets.........................................................17
6. Marketing Mix..........................................................................................................18
6.1. Product..............................................................................................................18
6.2. Price..................................................................................................................18
6.3. Place.................................................................................................................19
6.4. Promotion..........................................................................................................19
7. Coca cola Market Entry method..............................................................................20
7.1. Advantages and disadvantages of entry methode............................................20
7.1.1. Promotion...................................................................................................20
7.1.2. People........................................................................................................ 20
7.1.3. Process...................................................................................................... 21
7.1.4. Physical evidence.......................................................................................21
8. Strategic Plan for Future Growth.............................................................................22
8.1. Ansoff Matrix.....................................................................................................22
8.2. Market Penetration............................................................................................22
8.3. Product Development....................................................................................... 23
8.4. Market Development.........................................................................................23
8.5. TOWS Matrix.....................................................................................................23
9. Conclusion.............................................................................................................. 24
1. Introduction
The story of Coca-Cola begins in 1886, when a druggist called Dr. John Pemberton
came up with a carbonated beverage that he sold out of his pharmacy. This event marks
the origin of the Coca-Cola brand. When he passed away in 1888, Dr. John Pemberton
had divided up his business and sold sections of it to a number of different persons, but
the majority of it had been purchased by an Atlanta business magnate named Asa
Candler. Coca Cola was first sold in glasses, but in 1886, a businessman called Joseph
Biedenharn started selling the beverage in bottles instead. In addition, Asa Candler's
Coca-Cola soft drink was bottled for the first time by three merchants who paid one
dollar to Asa Candler in 1899 for the permission to do so. Benjamin Thomas, John
Lupton, and Joseph Whitehead are credited with the invention of the technique used to
bottle Coca-Cola.
Political forces:
Coca-Cola is the market leader in the beverage business around the globe, and its
products may be purchased in almost every nation. Yet, in order for the firm to continue
operating the distribution network as it is now, they are required to comply with a
number of rules and regulations. Coca-Cola, in particular, is a product that attracts the
attention of those in charge of public health and is subject to regular examination. One
such example is the success of the product in a country that is mostly Muslim. If it does
not have the Halal label, Coca-Cola runs the risk of being banned throughout the whole
of the Muslim world (Bergeaud-Blackler, 2016). It is easy to observe how political and
legal issues have influenced the situation.
Economical Forces:
At this time of deteriorating economic conditions throughout the world and rising prices,
production costs are climbing steadily higher (Cooley, 1989). Coca-Cola may choose to
either increase prices to solve the problem at hand or maintain them at the same level,
even if doing so reduces profits. This dilemma is more difficult to solve due to the fact
that the people who purchase products from this corporation aren't necessarily doing so
in order to protect their own lives. Because to inflation during the last 11 years, the price
of a 1.5-liter bottle of Coca-Cola, for instance, has increased to 1.80 euros from 0.99
euros in 2002. This represents a price increase of more than 200 percent. It is a well-
known truth that the price reacts very swiftly to changes in the market.
Social Forces:
Because of the large amount of variation in consumer behavior that exists across
national borders, cultural norms, religious principles, and individual preferences, I put
the biggest importance on the impacts that are caused by social and cultural elements.
In order to portray its wares at the proper time and capture the attention of clients,
Coca-Cola, in particular, must ensure an adequate degree of adaptation for varied
locations and preferences. During the month of Ramadan, Muslims throughout the
world observe a religious fast by refraining from eating and drinking anything other than
water for the duration of the month. So, the firm is unable to engage in any kind of
promotional activity of its products at this time since doing so may give the impression
that it is going against the traditions of a religion, which would be detrimental to the
company's image. For example, Coca-Cola has been linked to an increase in the
prevalence of obesity (Bukowiecki, 1983). Because of this position, proponents of a
healthy lifestyle are now divided, which is detrimental to the image of the organization
as well as its marketing efforts. The marketing of Coca-Cola products is consequently
inextricably linked to larger socioeconomic and cultural currents.
Technological forces
Power Distance
To what degree disadvantaged individuals of a society accept and anticipate an uneven
allocation of power within its institutions and organizations is what the idea of "power
gap" refers to in the context of culture's view of social inequality. A 77 indicates that
India favors a top-down, hierarchical social and organizational structure. Managers
exert power over employees by teaching them to serve others. Workers want
transparent goals and objectives from their employers. The management structure is
warm and welcoming, with everyone being on first-name terms while yet being treated
formally. Negative feedback is seldom heard from above.
Individualism
The degree to which members of a community rely on one another is the focus of this
metric. It depends on whether people tend to use the pronoun "I" or "We" when talking
about themselves. Members of individualist societies are expected to put the welfare of
their personal families above everything else. In Collectivist societies, members of the
"in group" are responsible for the welfare of the "out group," and vice versa.
India is a moderate society with features of both collectivism and individuality, earning a
score of 48. According to the collectivist view, individuals thrive when they are helping
the community, they feel most a part of (s). A person's conduct in such a situation may
be influenced by a variety of variables, including the acceptance or disapproval of their
personal and extended families, community, workplace, and larger social networks.
Masculinity
A high emphasis placed on competition, accomplishment, and success in all spheres of
life (school and job) will result in a high score (Masculine) on this dimension.
The compassion for others and satisfaction with life are low (Feminine) on this
dimension. Quality of life is prioritized above autonomy in feminine societies. Does
being the greatest (masculine) take precedence over having fun at work? (Feminine).
At 56, India is a rather male culture. Men control India's economy and government. The
flaunting of expensive brands is commonplace. There are various gods and faiths in
India, as well as many different concepts. Its ancient culture instilled in its people the
need of modesty and self-restraint.
Uncertainty Avoidance
The cultural outlook on intervention in the future is shown by the Unknown Avoidance
factor. Anxiety is caused by uncertainty, and many cultures have developed solutions to
this problem. The extent to which a culture has developed ideas and institutions to
reduce uncertainty is a good indicator of how detrimental its inhabitants find it.
India gets a score of 40, indicating a little discomfort with novelty. In India, blunders are
seen as teachable moments rather than sources of shame. Indians have a penchant for
the unusual. Individuals tend to lapse mindlessly into their usual routines and
responsibilities rather than proactively seeking out ways to improve their lives. Many
norms may be "beaten" through creative thinking.
Indulgence
Newborn socialization has always been a challenge for society. We will never be able to
operate in society. How much an individual's upbringing tries to rein in their impulses is
reflected along this metric. The opposite of restraint is indulgence. Thus, societies are
either Selfish or Confined.
At 26, Indian culture is in the middle range. A lack of optimism and skepticism
characterizes low-scoring cultures. Temptation is avoided and labour is valued more in
restrained civilizations (Hofstede-insights, 2010).
A society's attitude toward its power structure may be gauged along this axis. To what
extent do members of a country's weaker institutions and organizations tolerate power
differentials? Power distance describes this phenomenon well. This is because the vast
majority of people in every given society support inequality, regardless of whether or not
its leaders do.
Individualism
The interconnectivity of society is analyzed here. Each person is either a "I" or a "We."
Families and individuals are prioritized in individualistic civilizations. In cultures where
everyone works together for mutual benefit, members of the "in group" are expected to
have unwavering loyalty.
The United States is one of the most individualist societies (ranking 91st out of 100) and
has a relatively low Power Distance score (40), which leads to its fundamental principle
of justice for everyone. Equal rights are a cornerstone of American society and are
supported by the law. Employees in American businesses have a straightforward chain
of command to turn to for help, and their efforts are often rewarded by their superiors.
The company values open lines of communication between management and staff.
Free-flowing, open, and cooperative conversation exists. In this decentralized society,
individuals and their immediate families are on their own and not supported by the state.
Americans are avid explorers.
Masculinity
A high Masculine score indicates that a culture places a premium on winning,
excellence, and competition, holding up the "best-in-field" as the standard of success.
This belief structure is established in early infancy and remains unchanged throughout
one's professional and personal lives.
The compassion for others and satisfaction with life are low (Feminine) on this
dimension. Quality of life is prioritized above autonomy in feminine societies. Does
being the greatest (masculine) take precedence over having fun at work? (Feminine).
The 62-point increase in Masculinity among American males is reflected in their actions.
The greatest Masculinity and Individualism impulses may account for this phenomenon
in the United States. This means that there is no one American way of being a man.
Uncertainty Avoidance
The Uncertainty of a Culture How uncomfortable it is with influencing the future is
reflected by its avoidance factor. Anxiety is caused by uncertainty, and many cultures
have developed solutions to this problem. The extent to which a culture has developed
ideas and institutions to reduce uncertainty is a good indicator of how detrimental its
inhabitants find it.
There are 46 UA in the United States. Hence, Americans' perceived situation will
influence behavior rather than the culture's score. This cultural norm is reflected in the
following:
In general, people are receptive to new forms of entertainment, commerce, and cuisine.
Americans are receptive to new ideas and opinions. Americans, on the other hand, have
lower emotional intelligence and demand fewer constraints than their counterparts in
higher-scoring civilizations. After 9/11, widespread fear led to an increase in monitoring
of
Indulgence
We as a species have had a hard time mastering the art of socializing newborns.
Humanity need communication. How much an individual's upbringing tries to rein in their
impulses is reflected along this metric. The opposite of restraint, which is "indulgence,"
is extreme desire control. Cultural standards may be both permissive and limiting.
The United States of America is a very generous country (68). This is shown by a
normative score and contradictory attitudes and actions:
Make the most of both your job and free time. The United States has conducted a war
on drugs despite having a higher rate of drug abuse than other developed nations.
Famous televangelists have a bad reputation in today's morally strict culture (Hofstede-
insights, 2010).
3.3.1. US Market
Threat of new entrants: It is difficult for new companies to get into the soft drink
business because of the dominance of a few huge competitors such as Coca-Cola,
PepsiCo, and Dr. Pepper Snapple. Significant capital expenditure in production and
distribution, well-known brand names, and economies of scale all contribute to the high
hurdles to entry. As a result, new competitors pose less of a danger.
Bargaining power of suppliers: Sugar, flavorings, and carbon dioxide are cheap and
easily accessible components for soft drinks. As a result, the suppliers have less
leverage in negotiations.
Bargaining power of buyers: Buyers in the soft drink sector don't have much leverage
since there are so many brands to pick from, yet switching prices are minimal. Large
shops like Walmart and Costco, however, may use their size and buying volume to get
better prices.
Threat of substitute products: Water, tea, coffee, and energy drinks are just some of
the alternatives that might cut into the market share of soft drinks. Yet, the danger of
alternatives has been mitigated because of Coca-well-established Cola's brand
awareness and consumer loyalty.
Rivalry among existing competitors: There is a lot of competition in the soft drink
market, with Coca-Cola and PepsiCo being the two biggest brands. Nonetheless, Coca-
dominant Cola's market share, recognizable brand, and extensive product line mitigate
the threat posed by rivals.
Coca-Cola finds moderate to low levels of competition in the soft drink sector in the
United States to be rather favorable (Chandra, 2016).
Bargaining power of buyers: Due to the cheap cost of soft drinks and the lack of
product variety, Indian consumers have little negotiating leverage. Yet, Indian
consumers are becoming more health aware, which may reduce their appetite for
sugary beverages.
Threat of substitute products: Traditional Indian beverages like lassi, coconut water,
and buttermilk are just some of the numerous options that may be used as an
alternative. Another factor that may influence soft drink consumption is the Indian
government's decision to tax sugary beverages. As a result, competition from similar
products is fierce.
Rivalry among existing competitors: In India, both Coca-Cola and PepsiCo are at the
forefront of a fiercely competitive soft drink market. Yet, local businesses like Parle Agro
and Dabur also pose a significant threat to the industry. Competition may heat up as a
result of the rising popularity of healthful beverage alternatives including tea, coffee, and
juice (Joshi, 2017).
US India
Brand recognition is high. A large and expanding
market
Strength
a large distribution network Increase available income
Excellent financial situation A solid distribution network
The combative nature of Insufficient web presence
Pepsi's rivalry and marketing efforts.
Differentiating Products Hardly no presence in the
country.
Weaknesses
Anxiety caused by health Marketing and advertising
worries are quite pricey.
Using a Service Provider There is insufficient
for Technology investment in R&D efforts.
Update your items and cut India's middle class is
down on sugar content. growing at an impressive
rate.
Enhanced presence in Growth into underserved
emerging markets rural regions.
Opportunities
Introduce a cutting-edge There has been a rise in
logistics network interest in healthier
beverage choices.
Grow by Acquiring New Increasing need for fast
Businesses and portable refreshments.
Threats Controversy about water Disruptions in the supply
use chain and natural
calamities.
Case Against Pollution Data breaches and other
forms of cyber insecurity.
Rivalry, both direct and Geopolitical tensions and
indirect political instability.
Uncertainty in the The evolution of
Economy technology and the shifting
(Parker, 2023) tastes of consumers.
(Pomelo, 2017)
4.1. Similarities & Differences in SWOT analysis of coca cola in US & India
Similarities
Coca-Cola faces challenges from other companies in both the United States and
India.
Coca-Cola has difficulties in both the United States and India due to rising health
concerns.
Differences
Although the increasing popularity of non-alcoholic beverages in India is a
strength, the declining demand for sugary drinks in the United States is a
weakness.
Coca-Cola has an extensive distribution network in the United States, but
struggles in India due to local regulations.
Coca-Cola can take advantage of the expanding consumer market and rising
purchasing power in India, while in the United States, it can meet the rising
demand for sugar-free and low-calorie drinks.
Regular cola beverages are for those who want a less intense flavor. Diet colas are
popular among health-conscious consumers. Coca-Cola has a variety of non-cola
beverages available for sale to those customers. Sprite markets to young adults in
higher education, whereas other brands market to young adults in the workforce.
Differences: Coca's price differs across markets. India uses value-based pricing,
whereas the US uses premium pricing. In India, Coca-Cola is concentrated in urban
areas, whereas in the US, it's everywhere. Coca's market segmentation differs across
areas. In India, the company utilizes regional and cultural segmentation; in the US,
demographic and psychographic. This is done by launching many marketing campaigns
around the country that appeal to the cultural and linguistic preferences of its target
audience.
6. Marketing Mix
6.1. Product
Coca-Cola, the market leader, provides more soft drink variants than any other
company in the world (3,900). It is important to be informed of the many types of soft
drinks available, such as diet beverages, fruit juice, tea, energy drinks, and others.
Products may be found in a wide range of sizes, styles, and containers, but they all
have the same high quality and unique characteristics. Coca-Cola, on the other hand,
has a distinct form that permanently imprints the brand in consumers' minds. The most
astonishing aspect of Coca-worldwide Cola's success is the fact that in certain cultures
it is served with meals (Sicilia, 2008). Include more pictures of product differences
between the two countries.
Both countries should be compared in relation to the marketing mix
elements
6.2. Price
The stability of a company's prices is essential to its survival. Coca-product Cola's price
is set globally based on market and regional segmentation. The corporation bases its
pricing policies on those of its primary rival, Pepsi. On the other side, growth pace and
market potential influence pricing. Coca-Cola, for one, provides substantial savings for
large orders. Even though the beverage industry is an oligopoly (a small number of
suppliers service a big number of important customers), market leaders Coca-Cola and
Pepsi have established a cartel to maintain price parity. Keep in mind that the main firm
has established different price structures for each of its sub brands (Coca-Cola, 2017).
6.3. Place
Coca-extensive Cola's distribution system makes its products widely available in
supermarkets and corner shops all over the world. The supply chain for the company's
FMCG begins with the factory and ends with the consumer (Golder, 1993). Due to the
company's efficient distribution system, rival manufacturers have been forced to shut
down.
6.4. Promotion
Coca-Cola utilizes several advertising and promotional methods to boost consumer
demand. This advertising's fury is measured by its large spending on television, radio,
print media, the internet, public transit, billboards, and more. Coca-long-term Cola's
prosperity relies on its use of CSR to win over customers' affections and advance
positive social and environmental change. While using celebrities to make its products
indispensable, the company finances huge events. This campaign is participatory and
memorable since a customer may win one of the company's products.
Disadvantages
Yet, not all means of entering a market can afford to invest much in advertising.
It may be challenging to implement a successful marketing strategy in a foreign
market due to variables such as cultural differences and language barriers.
Brand reputation might suffer when advertising is seen as irritating or obtrusive
(Siguaw, 2000).
7.1.2. People
Advantages
Success in a new market often depends on having the appropriate people there.
Products and services may be better tailored to local tastes and demands with
the support of local experts on the market and the culture.
Establishing trust and credibility in a new market requires making connections
with locals and key players.
Disadvantages
It might take a lot of time and money to find and train the proper employees to
work in a new market.
It might be challenging to interact successfully with individuals in a new market
due to language and cultural obstacles.
In certain regions, there may be a dearth of qualified workers.
7.1.3. Process
Advantages
Creating more streamlined methods of shipping goods or rendering services may
have a positive impact on both the bottom line and client retention.
Changing procedures to fit the specifics of a certain market increases the
likelihood that the final product will satisfy consumers there.
Competitive advantages in a new market may be developed via the introduction
of novel processes (Li, 2001).
Disadvantages
It might take a lot of time and energy to design and execute new procedures.
It may be challenging to establish and execute efficient procedures in a new
market due to cultural variations and legal restrictions.
Altering a process sometimes necessitates investing much in new tools and
equipment and might cause havoc with ongoing operations.
Disadvantages:
It is not always practical to invest in physical assets when breaking into a new
market due to their high cost.
The design and development of physical assets may be affected by cultural
norms and local restrictions.
It may be time-consuming and expensive to keep physical assets up to date and
maintained.
Do not include the adv and dis adv, include information on the extended
marketing mix in relation to the two countries.
8. Strategic Plan for Future Growth
Definition of directional development strategy
What current growth strategies is Coke using to grow the business in relation to
the Ansoff matrix.
9. Conclusion
In conclusion, the similarities and dissimilarities across countries have a major impact
on marketing approaches. In both the United States and India, marketing is profoundly
affected by cultural groups and human factors. Successful marketing strategies need an
understanding of these cultural variances. Companies in both locations need to modify
their marketing approaches to better appeal to consumers in their respective regions.
The significance of family is held in high esteem in both the United States and India.
Marketing initiatives that highlight the significance of family will likely connect with
customers in both nations due to the high value both countries put on family. In addition,
both nations' middle classes are expanding, and their discretionary money makes them
desirable corporate targets.
There are, nevertheless, important distinctions between the two nations. India is home
to a wide variety of ethnic groups, linguistic tongues, and religious sects. Businesses
hoping to prosper in India's market would do well to learn about and accommodate
India's many distinct cultural groups. In comparison, the United States has a more
unified population linguistically and culturally; yet, there are vast disparities in income
and political orientation that must be taken into account when advertising to the country.
Some of the United States' advantages include its sophisticated market economy,
robust consumer spending, and state-of-the-art infrastructure. Yet, the market
competition, the aging population, and the high cost of doing business all pose
challenges. Growth in e-commerce and developing markets presents opportunities for
American companies, but economic instability and geopolitical tensions provide risks.
India's advantages consist of its enormous and expanding consumer market, relatively
inexpensive labor force, and wide range of skill sets. There is a significant amount of
corruption, a lack of infrastructure in certain locations, and a complicated regulatory
framework. Investment in infrastructure and catering to India's rising middle class are
two promising areas for company growth in the country. Political unrest, economic
slowdowns, and cultural gaps are all potential dangers.
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