This document outlines the key processes for an effective quality management system (QMS), including core processes like requirements definition, design, purchasing, production, and technical services, as well as support processes like document control, internal auditing, corrective action, competence and awareness training, and continual improvement. It also covers operational support processes such as customer property handling, materials management, equipment and tool control, and nonconforming product handling. The goal is to define roles and responsibilities, manage risks and opportunities, ensure customer satisfaction, and support the overall system.
This document outlines the key processes for an effective quality management system (QMS), including core processes like requirements definition, design, purchasing, production, and technical services, as well as support processes like document control, internal auditing, corrective action, competence and awareness training, and continual improvement. It also covers operational support processes such as customer property handling, materials management, equipment and tool control, and nonconforming product handling. The goal is to define roles and responsibilities, manage risks and opportunities, ensure customer satisfaction, and support the overall system.
This document outlines the key processes for an effective quality management system (QMS), including core processes like requirements definition, design, purchasing, production, and technical services, as well as support processes like document control, internal auditing, corrective action, competence and awareness training, and continual improvement. It also covers operational support processes such as customer property handling, materials management, equipment and tool control, and nonconforming product handling. The goal is to define roles and responsibilities, manage risks and opportunities, ensure customer satisfaction, and support the overall system.
This document outlines the key processes for an effective quality management system (QMS), including core processes like requirements definition, design, purchasing, production, and technical services, as well as support processes like document control, internal auditing, corrective action, competence and awareness training, and continual improvement. It also covers operational support processes such as customer property handling, materials management, equipment and tool control, and nonconforming product handling. The goal is to define roles and responsibilities, manage risks and opportunities, ensure customer satisfaction, and support the overall system.
Documented Customer Roles and Risk/ Opportunity Continual
Internal Audit Competence Corrective Action Information Satisfaction Responsibilities Management Improvement and Awareness QMS SUPPORT PROCESSES
Quality Resource Management Communication Planning Management Management Review System Support Processes CORE PROCESSES
Requirements for Design Purchasing ProductionOperations
Products and Engineering and Services Technical Services
Manufacturing Contract Review Documentation Requirements Product Control Development Counterfeit Supplier Control and Inspection Avoidance and (includes Product Calibration Customer Detection Release) OPERATIONAL SUPPORT PROCESSES
Property
Materials Management Design and and Control Development Requisition, Control of Customer Support Equipment, Tools, Ordering, and Control of Configuration and Software Return Nonconforming Customer Management Product Communication
Operations Product Test Engineering Safety Production Engineering Receiving Identification and Planning and Baseline and Traceability Control Change Control
Environment for Customer Production of Operations Technical Data Data Deliverables
