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    Ogl 481 - Choosing An Org Worksheet

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    The document describes a situation at Starbucks Coffee Company. [1] The author chose to study Starbucks, a global coffee chain that started as a single store in Seattle and aims to create a third place environment for customers. [2] The author describes their role as a Starbucks store manager. [3] The situation is that over the past two years, Starbucks employees have increasingly sought to unionize, with over 8,000 workers at 360+ stores voting to unionize in at least 40 states, though none have negotiated contracts yet.

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    Ogl 481 - Choosing An Org Worksheet

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    28 views3 pages
    The document describes a situation at Starbucks Coffee Company. [1] The author chose to study Starbucks, a global coffee chain that started as a single store in Seattle and aims to create a third place environment for customers. [2] The author describes their role as a Starbucks store manager. [3] The situation is that over the past two years, Starbucks employees have increasingly sought to unionize, with over 8,000 workers at 360+ stores voting to unionize in at least 40 states, though none have negotiated contracts yet.

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    ogl 481- choosing an org worksheet

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    The document describes a situation at Starbucks Coffee Company. [1] The author chose to study Starbucks, a global coffee chain that started as a single store in Seattle and aims to create a third place environment for customers. [2] The author describes their role as a Starbucks store manager. [3] The situation is that over the past two years, Starbucks employees have increasingly sought to unionize, with over 8,000 workers at 360+ stores voting to unionize in at least 40 states, though none have negotiated contracts yet.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    28 views3 pages

    Ogl 481 - Choosing An Org Worksheet

    Uploaded by

    api-707786239
    The document describes a situation at Starbucks Coffee Company. [1] The author chose to study Starbucks, a global coffee chain that started as a single store in Seattle and aims to create a third place environment for customers. [2] The author describes their role as a Starbucks store manager. [3] The situation is that over the past two years, Starbucks employees have increasingly sought to unionize, with over 8,000 workers at 360+ stores voting to unionize in at least 40 states, though none have negotiated contracts yet.

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    © All Rights Reserved
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    Download as docx, pdf, or txt
    of 3

    OGL 481 Pro-Seminar I:

    PCA-Choosing an Organization Worksheet


    Worksheet Objectives:
    1. Identify an organization and situation you want to study over the remainder of the course.
    2. Describe the organization and the situation

    Complete the following making sure to support your ideas and cite from the textbook and other
    course materials per APA guidelines. After the peer review, you have a chance to update this and
    format for your Electronic Portfolio due in Module 6.

    1) Name and describe your organization.

    I’m choosing Starbucks Coffee Company as my organization. Starbucks is a


    global coffee chain serving 84 countries, that started as a single storefront selling whole
    bean coffee in Seattle’e Pike Place Market. They like to say they are not in the coffee
    business serving people, but the people business serving coffee as partners (employees)
    are at the heartbeat of the organization. Their purpose goes far beyond profits, as they
    invest in being a people and planet-positive company, that gives more than they take
    from the planet. They aspire to create a third-place environment for their customers to
    come and share gathering spaces, and lean into the human connection. According to Trull
    (2023), Starbucks is consistently ranked in Fortune's Top 100 companies to work for
    coming in at fourteenth in 2023 which is why the employees are referred to as partners as
    they share in the financial success of the company itself. They are a publicly traded
    company being represented on the Nasdaq as SBUX and are currently at $93 per share.

    2) Describe your role in the organization (it can be an internal or external role).

    I’m currently in role as a Store Manager for the Starbucks coffee company, while
    I have had a few time-limited assignments as a regional coordinator, and district
    manager. My role as a store manager is to build a team that can create the Starbucks
    experience for our customers while managing and growing the operations of a multi-
    million dollar business. It is my goal to inspire others by being a dynamic brand
    ambassador dedicated to driving and achieving results through my partners. I love being
    able to make a direct impact on my community by integrating the business with the
    community to create better moments in peoples’ lives, from partners to our customers,
    communities, and planet, and even create volunteer events to serve directly.

    3) Describe the situation, including information you think will help the reader
    understand the most important elements of the situation. (This will require

    1
    selectivity: part of the art of case writing is separating the essential facts from the
    mass of information that might be included).

    Despite being a beloved company over the past two years Starbucks has been
    dealing with issues of employees wanting to be represented by a Union. In 2021, stores in
    Buffalo, New York joined Workers United of the Service Employees International
    Union. According to their website, “we are organizing a union to bring out the best in all
    of us. Our organizing committee includes Starbucks partners from across the United
    States. Many of us have invested years of our lives at Starbucks, while others have
    recently become partners. We all have one thing in common — we want the company to
    succeed and we want our work lives to be the best they can be. (Starbucks Workers
    United, n.d.)” Since then over 8,000 workers at over 360 Starbucks stores in at least 40
    states in the United States have voted to unionize, and as of today none have yet enacted
    a collective bargaining agreement.

    2
    References

    Starbucks Workers United. (n.d.). Starbucks Workers United. https://sbworkersunited.org/

    Trull, A. (2023, February 21). The world’s most admired for more than two decades -

    One.Starbucks. One.Starbucks. https://one.starbucks.com/get-the-facts/starbucks-named-

    worlds-most-admired/#:~:text=Starbucks%20is%20proud%20to%20be,and%20analysts

    %20across%20all%20industries.

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