A. MOE EASA (DQ-007)
A. MOE EASA (DQ-007)
A. MOE EASA (DQ-007)
EASA Ap- Full Organi- Document Document Document Is- Document Is- Document Document Date of Ac- Indirect Ap-
proval Num- sation Name Type Name/Refer- sue Number sue Number Revision Revision ceptance/Ap- proval
ber ence Date Number Number proval
Date
EASA.145.0… PT. GARUDA 145 - List of GMF/Q-402 104 13/Sep/23 15/Sep/23 Yes
MAINTENA… certifying
FACILITY staff, support
AERO ASIA staff and
TBK. airworthiness
review staff
(1.6)
EASA.145.0… PT. GARUDA 145 - Other QP-209-03 9 07/Nov/00 10 27/Jun/22 12/Jun/23 Yes
MAINTENA…
FACILITY
AERO ASIA
TBK.
EASA.145.0… PT. GARUDA 145 - Other QP-311-04 7 27/Oct/00 1 27/Jul/20 12/Jun/23 Yes
MAINTENA…
FACILITY
AERO ASIA
TBK.
EASA.145.0… PT. GARUDA 145 - Other QP-209-13 4 01/Jul/10 3 09/Jul/20 12/Jun/23 Yes
MAINTENA…
FACILITY
AERO ASIA
TBK.
EASA.145.0… PT. GARUDA 145 - Other QP-204-01 10 23/Oct/00 1 29/Oct/20 12/Jun/23 Yes
MAINTENA…
FACILITY
AERO ASIA
TBK.
EASA.145.0… PT. GARUDA 145 - List of DQ-035 3 27/Mar/14 0 30/Nov/21 12/Jun/23 Yes
MAINTENA… Contracted
FACILITY Organisatio…
AERO ASIA (5.4)
TBK.
EASA.145.0… PT. GARUDA 145 - Other QP-206-01 7 28/Nov/21 0 28/Nov/21 12/Jun/23 Yes
MAINTENA…
FACILITY
AERO ASIA
TBK.
EASA.145.0… PT. GARUDA 145 - Other QP-313-01 8 19/Oct/00 1 11/Aug/20 12/Jun/23 Yes
MAINTENA…
FACILITY
AERO ASIA
TBK.
EASA.145.0… PT. GARUDA 145 - Other QP-207-02 7 15/Nov/21 0 15/Nov/21 12/Jun/23 Yes
MAINTENA…
FACILITY
https://eu.intelex.com/Login/EASA/Application/reports/reports/DataSetBuilder/datasetbuilder/ViewReport/7173b992-ddcb-4761-be9c-0cbf52574b13 1/5
M OE
Maintenance Organization
Exposition
For
Copy No :
Holder :
PART 0
GENERAL
The current version of this MOE is Issue 18 Revision 4 and comprises of the pages listed below:
PART 0 GENERAL
PART 1 MANAGEMENT
L2.1 LINE MAINTENANCE CONTROL OF AIRCRAFT COMPONENTS, TOOLS, EQUIPMENT ETC. 1-2
L2.2 LINE MAINTENANCE PROCEDURE RELATED TO SERVICING/FUELLING/DE-ICING -
INCLUDING INSPECTION FOR/REMOVAL OF DE-ICING/ANTI-ICING FLUID RESIDUES,
ETC.
L2.2.1 General 1
L2.2.2 Ground Support Equipment 1
L2.2.3 Sub-Contracted Maintenance, Servicing and Ground Handling 1
L2.3 LINE MAINTENANCE CONTROL OF DEFECTS AND REPETITIVE DEFECTS -
L2.3.1 Recording and Rectifying Defects 1
L2.3.2 Deferring the Defects and Repeated Defects During Operational 1
L.2.3.3 Line Station Without Permanent B2 Staff 1-2
L2.4 LINE PROCEDURE FOR COMPLETION OF THE TECHNICAL LOG 1
L2.5 LINE PROCEDURE FOR POOLED PARTS AND LOANED PARTS 1
L2.6 LINE PROCEDURE FOR RETURN OF DEFECTIVE PARTS REMOVED FROM AIRCRAFT -
L2.6.1 Line Maintenance Procedures for Returning of Defective Parts Removed from 1
Aircraft
L2.6.2 Inspection and Disposition of Components Removed from the Operator's 1
Aircraft
L2.7 LINE PROCEDURE CONTROL OF CRITICAL MAINTENANCE TASKS AND ERROR- 1
CAPTURING METHODS
PART 5 APPENDICES
PART 1 MANAGEMENT
1–2 1.1 CORPORATE COMMITMENT BY THE ACCOUTABLE 18 0 01 Aug 2022
MANAGER
1 1.2 SAFETY AND QUALITY POLICY 18 0 01 Aug 2022
1–3 1.3 MANAGEMENT PERSONNEL 18 4 03 Aug 2023
1 – 10 1.4 DUTIES AND RESPONSIBILITIES OF THE MANAGEMENT 18 3 13 Jul 2023
PERSONNEL
1–8 1.5 MANAGEMENT ORGANIZATION CHART 18 3 13 Jul 2023
1–5 1.6 LIST OF CERTIFYING STAFF, SUPPORT STAFF AND 18 3 13 Jul 2023
AIRWORTHINESS REVIEW STAFF
1–6 1.7 MANPOWER RESOURCES 18 3 13 Jul 2023
1 –34 1.8 FACILITIES 18 3 13 Jul 2023
1–9 1.9 SCOPE OF WORK 18 3 13 Jul 2023
1-5 1.10 NOTIFICATION PROCEDURE TO THE AUTHORITY 18 0 01 Aug 2022
REGARDING CHANGES TO THE ORGANIZATION'S
ACTIVITIES / APPROVAL / LOCATION / PERSONNEL
1–6 1.11 EXPOSITION AMENDMENT PROCEDURE (INCLUDING 18 3 13 Jul 2023
DELEGATED PROCEDURE)
PART 2 MAINTENANCE PROCEDURE
1–5 2.1 SUPPLIER EVALUTION AND SUBCONTRACT CONTROL 18 1 18 Oct 2022
PROCEDURE
1–7 2.2 ACCEPTANCE / INSPECTION OF AIRCRAFT 18 3 13 Jul 2023
COMPONENTS AND MATERIALS FROM OUTSIDE
CUSTOMERS
1 – 10 2.3 STORAGE, TAGGING AND RELEASE OF AIRCRAFT 18 0 01 Aug 2022
COMPONENTS AND MATERIALS TO AIRCRAFT
MAINTENANCE
1–2 2.4 ACCEPTANCE OF TOOLS AND EQUIPMENT 18 0 01 Aug 2022
1–4 2.5 CALIBRATION OF TOOLS AND EQUIPMENT 18 0 01 Aug 2022
ARIF SUGIANTO
Upon receipt of revisions, remove the deleted sections/ chapters of the manual and add the new ones as
instructed in amendments content and approval sheet (section 0.2.2).
Retain this record in the manual and return acknowledgment form to Quality Assurance & Safety.
H 02/12/05 0 02/12/05 Major Removed CASR and FAR due to not ALL
related to EASA
2.3.5
Revision No. : 4 Date of Revision : 03 Aug 2023
Page: 31 of 80
Issue : 18 Date of Issue : 01 Aug 2022
GARUDA MAINTENANCE
FACILITY (GMF) AERO ASIA
MAINTENANCE ORGANIZATION EXPOSITION
PART: 0 GENERAL SECTION: 0.3
The MOE is distributed in both electronic and in hard copy format. For the electronic format, all
management and maintenance personnel have READ ACCESS via Network Sharing Data. The
Quality Assurance & Safety is responsible to maintain the electronic files in current condition.
All management and maintenance personnel may access the electronic version of MOE for
reference to the performance of their work provided:
Current hard copy and CD ROM of the MOE are distributed to selected workstations or maintenance
personnel as listed in MOE 0.4.2. The Quality Assurance & Safety is responsible for the updates,
reproduction and the distribution of the hard copies on a controlled basis using the revision
transmittal acknowledgement sheet, form GMF/Q-067. The certificate holding Authority will
receive a MOE and subsequent revisions in hard copy together with the associated quality
procedures as necessary.
The Quality Assurance & Safety will notify the Authority for each revision of the MOE as per MOE
Section 1.10 and will submit current major amendments for approval or acceptance. Controlled
copies are subjected to revision and will be marked:
The manual holder, upon receipt of a revision, will insert the revised pages or sections in the manual.
Then he will return the revision transmittal acknowledgement sheet; form GMF/Q-067 to the
Quality Assurance & Safety as evidence that the manual has been revised. Records of form GMF/Q-
067 will be kept by the Quality Assurance & Safety for two years.
The Quality Assurance & Safety may give uncontrolled copies of the MOE to customers and/or for
training purposes. The uncontrolled copies will be stamped on the cover page as “Uncontrolled
copy”.
The Quality Procedures as listed in 1.11.2 are distributed in hard copy and CD ROM. Each quality
procedure is handled as a separate document having its own list of effective pages to allow the
distribution of selected procedures as required by each workstation. These Quality procedures also
are available in Network Sharing Data.
The procedures are distributed in a manual titled “Quality Procedures”. The manual is presented in
a ring binder for easy updates. Each manual contains in the front cover the workstation code, the
manual number and the volume number (Volume 1 of 1 or Volume 1 of 2 & 2 of 2 as necessary).
The first page of the binder (the first volume only), contains the document distribution list, which
lists the procedures applicable to the workstation including:
The distribution of the quality procedures in hard copy and electronic media is controlled with the
same manner the MOE is controlled as per Section 0.4.1
The Quality Assurance & Safety shall approve issue / revision status any time an issue/revision take
place. The Authority shall be notified when such issue/revision take place by sending the current
revised status log.
0.5.1 Introduction
This Maintenance Organization Exposition (MOE) has been developed in a format to cover the
requirements of the EASA Part-145 in conjunction with the quality procedures (QP) and be
suitable for GMF AeroAsia’s quality system documentation needs.
The MOE provides the relevant quality procedures and also gives reference to quality procedures
(QP) with respect to the Quality Assurance & Safety system required by EASA Part-145.A.65. It is
the interface between the above-mentioned regulations and the documented quality system of
GMF AeroAsia.
0.5.2 Objective
The objective of the MOE is to demonstrate how GMF AeroAsia complies with EASA – Part 145 and
other NAA regulations.
The following table provides a cross-reference matrix of the EASA Part-145 requirements with MOE.
Management and maintenance personnel are required to become familiar with the EASA Part-145
and also to understand how its requirements apply to GMF AeroAsia as referenced to this manual.
The certificate holding Authority will be granted access to GMF AeroAsia facilities to perform
audits and other activities related to the approval.
0.8 ABBREVIATIONS
A/C Aircraft
A/P Airframe and Power plant
AC Advisory Circular
ACJ Advisory Circular Joint
AD Airworthiness Directive
AMC Acceptable Means of Compliance
AMEL Aircraft Maintenance Engineer License
AMO Approved Maintenance Organization
AOC Aircraft Operator Certificate
AOG Aircraft On Ground
APU Auxiliary Power Unit
ASA Aviation Supplier Association
ASNT American Society For Non Destructive Testing
ASL Approved Supplier List
ATE Automatic Test Equipment
C of C Certificate of Competency (related to personnel competence)
C of C Certificate of Conformity (related to material certification)
CAA Civil Aviation Authority
CASE Coordinating Agencies for Supplier’s Evaluation
CASR Civil Aviation Safety Regulations
CD Compact Disc
CEO Chief Executive Officer
CMM Coordinate Measuring Machine
CMM Component Maintenance Manual
CMWO Component Maintenance Work Order
CRS Certificate of Release to Service
DER Designated Engineering Representative
DGCA Director General of Civil Aviation
DGAC Direction Generale de I’Aviation Civile - France
EASA European Aviation Safety Agency
ETOPS Extended-Range Twin-Engine Operational Performance Standards
EU European Union
EVP Executive Vice President
EWIS Electrical Wiring Interconnection System
FAA Federal Aviation Administration
FADEC Full Authority Digital Electronic Control
FAR Federal Aviation Regulation
FOD Foreign Object Damage
GM Related to regulation means “Guidance Material “
GMF Garuda Maintenance Facility
IATA International Air Transport Association
ICA Instruction for Continued Airworthiness
Abbreviations (Cont‘d…)
ILAC International Laboratory Accreditation Cooperation
IPC Illustrate Part Catalog
IMTE Inspection Measuring and Test Equipment
ISO International Standard Organization
JAA Joint Aviation Authority
JAR Joint Aviation Requirement
LAN Local Area Network
MDR Maintenance Discrepancy & Rectification
MPD Maintenance Planning Data
MRI Maintenance Requirement Item
MSI Maintenance Specification item
NAA National Aviation Authority
NCR Non Conformance Report
NDT Non Destructive Testing
NDI Non Destructive Inspection
NIST National Institute Standard Technology
OEM Original Equipment Manufacturer
OSAC Organisme pour la Securite del’Aviation Civile
PCM Personnel Competency Manual
PD Sheet Planning Data Sheet
PMI Principal Maintenance Inspector
PO Purchase Order (Including Repair Order)
PPC Production Planning and Control
QA Quality Assurance & Safety
QC Quality Control
QMS Quality Management System
QP Quality Procedure
QSA Quality System & Auditing
RCP Reliability Control Program
RNP Required Navigation Performance
RVSM Reduced Vertical Separation Minima
SAP Systeme Anwendungen Produkte in der Datenverarbeitung
SB Service Bulletin
SM Related to organization means “Senior Manager “
SRM Structure Repair Manual
SoR State of Registry
SSID Structural Significant Inspection Document
STC Supplement Type Certificate
TC Type Certificate
TAT Turn around Time
VP Vice President
WI Work Instruction
0.9 DEFINITIONS
The following definitions are given to assist in the interpretation of this manual
Accountable The person designated by the certificated AMO who is responsible for and has the
Manager authority over all AMO operations that are conducted under part 145, including
ensuring that AMO personnel follow the regulations and serving as the primary
contact with Authority.
Alteration A permanent change to original airworthiness data.
Approved by the Approved by the Authority directly or in accordance with a procedure approved by
Authority the Authority.
Approved Standard A manufacturing/maintenance/quality standard approved by the Authority.
Article Aircraft, airframe, aircraft engine, propeller, appliance, or component part
Authority Means the DGAC, GSAC, FAA, EASA or any other National Aviation Authority related
with the A/C registration GMF AeroAsia maintains as mentioned in this manual
Bulk Material Such as material of liquid, paste, plastic, or comparable composition used in
random quantity, examples: Oil, chemicals, paints, cleaners, solvents, masking
tapes, scotch bright, emery cloths, and general maintenance support consumable
material. Consist of:
- Mandatory (100%) replacement items (standard parts / hardware): Discarded
and replaced at each assembly, overhaul pursuant to overhaul procedures.
Examples: Packing, seals, gaskets, rings, diaphragms, cotter pins, etc. Shop
requirements are forecasted using assembly production rates. Quantity of
articles per next higher assembly with an added allowance of loss, damage,
inspection rejection, etc
- Chemical / Shelf life material: The length of time a material is usable when store
under certain condition. A shelf life of particular material may be designated as
“indefinite” - which means it has no shelf life.
- Raw material: Is any material that requires further rework to make it, into a
component, part of the aircraft such as: metals, plastics, wood, fabric, carpets;
deco-sheets, tape, floor-covering, panels, honeycomb, etc.
Calibration Written instructions developed per approved standards to provide guidance for the
Procedures calibration of inspection, measuring and test equipment.
Certificated Is a subcontractor who holds an approval or acceptance from the Authority of A/C
subcontractor registration for the subcontracted maintenance or service
Certifying Agent Special processes personnel who acting on behalf of the General Manager of
Personnel Qualification & Licensing to provide and/or arrange for special process
personnel training, certification and re-certification and approval of special process
personnel as necessary.
Definitions (Cont’d…)
Certifying Staff Those personnel who are authorized by GMF Aero Asia Quality Assurance in
accordance with a procedure acceptable to the Authority to certify A/C and A/C
components for release to service.
Component Any component part of an aircraft up to and including a complete powerplant
and/or any operational/emergency equipment.
Halt points Stages during repair, assembly, installation process where inspection and or test is
required to be performed to ensure safety and airworthiness.
Inspection The examination of an A/C or A/C component to establish conformity with an
approved standard.
Internal Origin All documents developed by GMF Aero Asia used to execute the required
Documents maintenance. These documents are: Job Cards, PD Sheets, Routing Cards,
Engineering Instructions and Calibration Procedures.
Job Card An internal origin document used to provide instructions to perform work
predominately on the aircraft as requested by customer/operator.
Line Maintenance 1) Any unscheduled maintenance resulting from unforeseen events; or
2) Scheduled checks that contain servicing and/or inspections that do not require
specialized training, equipment, or facilities
Definitions (Cont’d…)
Maintenance Data / Any information necessary to ensure that the aircraft or aircraft component can be
Approved Data maintained in a condition such that airworthiness of the aircraft, or serviceability
of operational and emergency equipment as appropriate as assured.
Maintenance A form used by GMF Aero Asia to record any discrepancy found during
Discrepancy & maintenance process, and to give order and record for rectification
Rectification
Maintenance Tasks Step by step instructions developed per approved standards as required to
performed maintenance.
Major Repair An important repair or a repair on A/C structure for which the Authority approval
is needed.
Manager Any persons who are able to properly manage work output, processes,
resources and priorities described in their assigned duties and
responsibilities in a safe compliant manner in accordance with regulations
and organization procedures. Managers are Production manager and
Production General Manager.
Manufacturer A company who designs and/or manufactures A/C or A/C components and sells
them.
Non-conforming Are all parts, processes, and documents, activities that are not conforming to the
materials Quality System requirements, airworthiness data or aviation authority
requirements
On condition Includes parts or assemblies that are reused or replaced during overhaul based on
replacement items / inspection findings. Examples are dowels, pins, inserts, bushings, bearings,
prediction springs, covers, brackets, etc. Include miscellaneous hardware items: such as bolts,
nuts, screws, and other fastening devises.
Definitions (Cont’d…)
Overhaul The restoration of an aircraft or aircraft component by inspection/test, repair
and/or replacement of parts in conformity with the Overhaul Manual or the
detailed description of this task in the Overhaul Manual. The TSO becomes zero
after each overhaul.
Planner any persons who are able to interpret maintenance requirements into
maintenance tasks, and have an understanding that they have no authority to
deviate from the maintenance data and may cover in more depth the scheduling
and planning objective of the syllabus and in less depth the objective of
developing skills for shift working.
Planning Data Sheet An internal origin document used to provide instructions to perform work
predominately on the aircraft components as requested by customer/operator.
Qualified Mechanic Any persons who are authorized to perform and sign-off maintenance
task(s) to any standard specified in the maintenance data and will notify
Qualified Inspector of defects or mistakes requiring rectification to re-
establish required maintenance standards.
Qualified Inspector Inspection personnel who undertake inspection function and sign-off the related
task(s).
Quality audit staff Any persons who are able to monitor compliance with Part-145 identifying
noncompliance in an effective and timely manner so that the organization may
remain in compliance with Part-145.
Quality System Is the collective plans, activities and events that are provided to ensure that
product, process, or service will satisfy given needs.
Quality System Is a documented activity performed to verify by examination and examinations
Audit and evaluations of objective evidence, that applicable elements of the quality
system are appropriate and have been developed, documented, and effectively
implemented in accordance and conjunction with specified requirements.
Specialised services Any persons who are able to carry out specialised maintenance tasks to the
staff standard specified in the maintenance data. They should be able to communicate
with supervisors and report accurately when necessary
Supervisor Any persons who are able to ensure that all required maintenance tasks are carried
out and, where not completed or where it is evident that a particular maintenance
task cannot be carried out to the maintenance data. In addition, for those
supervisors, who also carry out maintenance tasks, that they understand such
tasks should not be undertaken when incompatible with their management
responsibilities. The Supervisor is the Qualifying Inspector (I Stamp Holder).
Definitions (Cont’d…)
Quality System All procedures (MOE, QP, and WI) related to the quality system.
Procedures
Repair The restoration of an A/C or A/C component to a serviceable condition in
conformity with an approved standard.
Repairable Items with detail parts breakdown. It is economically repairable and, in the normal
course of operations, is continuously rehabilitated to a fully serviceable condition
by an authorized repair.
Routine material Is the material that is routinely required to support maintenance based on known
work scope. And the materials required executing the customer's work order
excluding defects rectification.
Subcontractor Means any person or organization, where a contract has been made with, to
subcontract maintenance tasks and or services.
Supplier Means any person or organization that delivers a product or a service.
PART 1
MANAGEMENT
This manual defines the organization and procedures upon which the approvals by the Authority
are based.
This manual only apply to aircraft covered by the Basic Regulation, are approved by the
undersigned and must be complied with at all time and when work/orders are being progressed
under the terms of the Part 145 approval.
It is accepted that this manual do not override the necessity of complying with any new or amended
regulation published by the Authority from time to time where these new or amended regulations
are in conflict with these procedures.
It is understood that the Authority will approve this organization whilst the Authority is satisfied
that the procedures are being followed and work standards maintained. It is further understood
that the Authority reserves the right to suspend, vary or cancel the approval of the organization if
the Authority has evidence that procedures are not followed or standards not upheld.
Achievement of the quality policy and objectives requires the full commitment, dedication and
support of all Management and employees.
All processes shall be subject to continuous assessment and subsequent improvements to ensure
the achievement of product quality.
All Management and other personnel are responsible to initiate continuous improvement plans.
Improvement plans will be properly monitored, evaluated and controlled by Vice Presidents to
ensure that they are followed and they can meet the objectives. Improvement plans will be revised
as necessary when the objectives are not met.
An open relationship based on trust and a collective desire to satisfy fully customer requirements
and expectations shall be cultivated.
Resource Measurement,
management analysis, and Feed back
Requirements
improvement
Product
Customers Realization Customers
Input Product
Output
The system includes the controls to be exercised on those functions that have an effect on quality.
Individual quality system procedures describe or show their respective processes at more detailed
level.
Revision No. : 0 Date of Revision : 01 Aug 2022
Page: 2 of 2
Issue : 18 Date of Issue : 01 Aug 2022
GARUDA MAINTENANCE
FACILITY (GMF) AERO ASIA
MAINTENANCE ORGANIZATION EXPOSITION
To achieve a level of safety and quality as required by aviation regulation and customer’s
requirements, the management and other personnel are committed to:
All management of GMF AeroAsia shall take all the responsibility, to ensure that all necessary
resources are available to accomplish maintenance in accordance with the requirements of this
manual.
My self, as Chief Executive Officer (Accountable Manager) of GMF AeroAsia, shall resolve any
conflicts, which cannot be resolved by the Board of Management, Vice Presidents and other
managers. Resolution of such conflicts shall always be in accordance with the requirements of the
controlling documents and this manual.
The Chief Executive Officer of GMF AeroAsia has the overall responsibility for the accomplishment
of works under the requirements of the Authority requirements.
The VP for Quality Assurance & Safety has been assigned with responsibility for monitoring the
quality system, including the associated quality feedback system. The VP for Quality Assurance &
Safety shall have direct access to the Accountable Manager to ensure that the Accountable
Manager is kept properly informed on quality and compliance matters.
Shall be the group of person who are nominated to deputise any particular nominated personnel
in case of lengthy absence of the said person.
1.3.4 Managers
To control and monitor GMF activities related to EASA Part-145, GMF accountable manager appoint
additional managers for any EASA Part-145 function(s). This (ese) manager(s) shall report ultimately
to the nominated personnel identified to be responsible for the related EASA Part-145 function(s)
and therefore by definition are not to be considered themselves as nominated personnel. As a
consequence a manager can be only assigned duties (not responsibilities) of the nominated
personnel to whom he/she reports.
Shall be the person designated by GMF to ensure that personnel who carry out and/or control a
continued airworthiness non-destructive test of aircraft structures and/or components are
appropriately qualified for the particular non-destructive test in accordance with the European or
equivalent Standard recognised by the Agency.
The following is a list of management personnel who are responsible for monitoring the Quality
System including the associated quality feed back system:
Nominated
Name Company Title EASA Title
Deputy
Accountable Manager (EASA Form 4 Holder)
Chief Executive Officer Accountable
Andi Fahrurrozi Irvan Pribadi
(CEO) Manager
List of Nominated Person (EASA Form 4 Holder)
Workshop
Director of Base
Irvan Pribadi Maintenance Fidiarta Andika
Operation
Manager
Director of Line Line Maintenance
Mukhtaris Hudi Riantoro
Operation Manager
VP Quality Assurance &
Arif Sugianto Quality Manager Eddy Susanto
Safety
List of Managers
Line Maintenance
Hudi Riantoro VP Line Maintenance Not Applicable
Manager
VP Maintenance Line Maintenance
Wayan Winten Adnyano Not Applicable
Planning Manager
Fidiarta Andika VP Engine Services Workshop Manager Not Applicable
Firman Akasah VP Component Services Workshop Manager Not Applicable
The corporate management personnel commit the following activities to the Chief Executive
Officer:
a) To ensure that the organization has sufficient personnel to plan, perform, supervise, inspect,
release to service and quality monitoring in accordance with the approval.
b) Responsible for any corrective action resulting from the quality compliance monitoring of EASA
regulations.
c) Ensuring the maintenance of the aircraft and aircraft components, as well as operating
procedures are in compliance with relevant regulatory authority requirements and customer
specifications.
Revision No. : 4 Date of Revision : 03 Aug 2023
Page: 2 of 3
Issue : 18 Date of Issue : 01 Aug 2022
GARUDA MAINTENANCE
FACILITY (GMF) AERO ASIA
MAINTENANCE ORGANIZATION EXPOSITION
The duties and responsibilities of senior management personnel are found in Section 1.4. For the
other management and maintenance personnel are found in GMF AeroAsia’s Personnel
Competency Manual (PCM).
The VP for Quality Assurance & Safety shall retain full power to alter, revoke or suspend any decision
of GMF AeroAsia if:
a) The customer requirements as defined in the contract and in the associated, operator’s
specifications and approved quality plans, if any, are not followed;
The CEO is accountable to the GMF AeroAsia for ensuring that a proactive and integrated
approach is adopted toward the leadership, direction and management of the GMF AeroAsia. The
CEO acts as the Accountable Manager for GMF AeroAsia and is accountable for ensuring that the
company’s safety, airworthiness and economic objectives are met in an efficient and effective
manner.
Responsibilities
The Accountable Manager will provide leadership, direction and management in order to ensure
that:
1. The safety & quality policy statement is implemented, understood and maintained at all
levels in the organization.
2. The integrated safety management system is effectively implemented in the GMF AeroAsia.
3. Maintenance carried out by GMF AeroAsia meets the standards required by the authority.
4. The safety and quality policy are established and promoted.
5. The senior persons are nominated.
6. The necessary finance, manpower resources and facilities are available to enable the
company to perform the maintenance to which it is committed for contacted operators, and
any additional work which may be undertaken.
7. The progress of the remedial actions/review of the overall results in term of quality is
supervised.
8. The competence of all personnel including management personnel has been assessed.
9. Any charges are paid, as prescribed by the authority in respect of company approvals are
paid.
10. Return the approval to the competent authority in case of surrender or revocation
11. Everyone is responsible for Human factor and Safety issues.
12. Safety Committee Review is conducted with all relevant functional areas of the organization
being represented.
13. In case of absence for 30 days or more, deputy will be in charge.
The VP for Quality Assurance & Safety is responsible for establishing an independent quality
system to monitor compliance of the Maintenance Organization with authority requirements and
to facilitate and administer the organization’s SMS. He reports directly to the Chief Executive
Officer (CEO) of GMF AeroAsia and he will:
1. Be responsible for implementing a quality audit programme in which compliance with all
maintenance procedures is reviewed at regular intervals, in relation to each type of aircraft
(or component) maintained, (including the Management/carrying out the audits - writing
the audit reports) any observed non-compliances or poor standards are brought to the
attention of the person concerned via his manager.
2. Monitor all cross functional or departmental SMS activities in GMF AeroAsia to ensure their
relevant integration.
3. Be responsible for managing the SMS implementation plan, facilitating hazard identification
and risk analysis activities, monitoring the effectiveness of mitigation actions, providing
periodic reports on safety performance, maintaining the SMS documentation also planning
and organizing staff safety training.
4. Providing independent advice on safety matters to the senior management.
5. Follow up, coordination and control of the progress of remedial actions.
6. Be responsible for monitoring the amendment of organisation’s procedure and standard
practices (MOE, including the associated procedure(s)) and their compliance with the
current revision of Part-145 plus any other applicable regulatory requirement and guidance
material issued by EASA.
7. Be responsible for submission of the MOE and the associated amendments to the
Authorities (which includes writing and submission of EASA Form 2, EASA Form 4 or
equivalent).
8. Be responsible for assessing providers of materials, standard parts, components and
contracted organisations, for satisfactory product quality in relation to the needs of the
organisation.
9. Be responsible for assessing subcontractors working under the quality system and
maintaining the expertise necessary to be able to do so, to the satisfaction of EASA.
10. Have direct access to the Accountable Manager in the event of any reported discrepancy
not being adequately attended to by the relevant person, or in respect of any disagreement
over the nature of a discrepancy.
11. Be responsible for Issuing /renewal/withdrawal of EASA Part-145 C/S - S/S individual
authorisation (possible delegation).
12. Be responsible for co-ordinating action on airworthiness occurrences and for initiating any
necessary further investigation and follow-up activity.
13. Be responsible for defect analysis in respect of aircraft undergoing maintenance so that any
adverse trends are identified and responded to promptly. Moreover, he is also responsible
for processing of feedback in the scope of continuous training.
14. Be responsible for the notification to the competent authority, as applicable according to
the procedures established in the MOE, of maintenance activities conducted outside the
approved locations.
15. Be responsible for Human factor and Safety issues in GMF by improving human factor aspect
related with the safety and quality of aircraft and aircraft maintenance. He also fully supports
the human factor programs.
16. Establishing feedback from maintenance incidents/issues and feeding these back into the
continuation training program.
17. Implementing a quality audit program in which compliance with all maintenance
procedures is reviewed at regular intervals in relation to each type of aircraft (or component)
maintained (including the management and completion of audits and production of audit
reports). He/she should ensure that any observed non-compliances or poor standards are
brought to the attention of the person concerned via his/her manager;
18. Follow up and closure of any non-conformances identified.
19. In case of absence for 30 days or more, deputy will be in charge.
The Director of Base Operation (Workshop Maintenance Manager) is accountable to the CEO
(Accountable Manager) for ensuring that the workshop and NDT operation of GMF AeroAsia is
well run and integrated approach is adopted toward the maintenance activities.
Responsibilities
The Director of Base Operation, with the authority of the Accountable Manager will:
1. Coordinate the activities of the component and engine maintenance to ensure that
maintenance activities in those areas are properly performed and in compliance with EASA
regulation and the principles of aim of producing safe and reliable engines and components.
2. Coordinate and monitor all cross functional or departmental SMS activities in workshop area
to ensure their relevant integration.
3. Monitor and control the plans to ensure proper execution based on established targets.
4. Ensure the VPs under his/ her coordination transform the quality system documentation to an
effective & efficient process.
5. Be responsible for Human factor and Safety issues in GMF.
6. Be responsible for the resources availability, in accordance with GMF AeroAsia’s approval
certificate.
7. Ensure all VPs responsibility under his/ her supervision are properly managed.
8. In case of absence for 30 days or more, deputy will be in charge.
1.4.3.1 VP Workshop
Director of Base Operation (Workshop Maintenance Manager) covers Component Services and
Engine Services which lead by VP of Component Services, and VP of Engine Services which has
responsibility:
1. For the satisfactory completion and certification of all work required by contracted
operators/customers in accordance with the work specification (Work Order and approved
MOE procedures);
2. For ensuring that the organization's procedures and standards are complied with when
carrying out maintenance;
3. To provide all resources to develop new capability and maintaining resources of the existing
capability in their respected department;
4. For ensuring the competence of all personnel engaged in maintenance;
5. Establishing a program of training and continuation training using internal and/or external
sources;
6. For ensuring that any work for internal workshops or external contracted/subcontracted
organizations are correctly detailed in a work order/contract and that the requirements of the
contract/work order are fulfilled in respect of inspection;
7. For providing feedback to the Quality System about the services provided by contracted
Organizations, Subcontractors;
8. For responding to quality deficiencies in the area of activity for which he/she is responsible,
which arise from independent quality audits;
9. For ensuring, through the workforce under his/her control, that the quality of workmanship
in the final product is to a standard acceptable to the organization and EASA;
10. For the implementation of the safety policy and human factor issues;
11. For availability of facilities appropriate to the planned work including hangars, workshops
office accommodation, stores as applicable for the planned work;
12. For availability of a working environment appropriate to the tasks being undertaken;
13. For the incoming inspection of components, parts, materials, tools and equipment, the
related classification, segregation and storage according to the manufacturer’s
recommendations ;
14. To develop a production planning system appropriate to the amount and complexity of the
maintenance scope of work;
15. For availability of tools, equipment and materials to perform the planned tasks;
16. For availability of sufficient competent personnel to plan, perform, supervise, inspect and
certify the work being performed;
17. For availability of all necessary maintenance data;
18. To record and notify any inaccurate, incomplete or ambiguous procedure, practice
information or maintenance instruction contained in the maintenance data used by
maintenance personnel to the author of maintenance data;
19. To provide a common work card or worksheet system to be used throughout relevant parts
of the organization and ensure such documents comply with related procedure;
20. For notifying the Accountable Manager whenever deficiencies emerge which require his
attention in respect of finance and the acceptability of standards (Accountable Manager and
Quality Manager to be officially informed of any lack of 25% of available man-hours over a
calendar month);
21. For supplying maintenance records for customers and storage of the organization’s
maintenance records;
22. Ensuring the availability of all necessary maintenance data;
23. Ensure Supplying of the necessary technical documents for customers and storage of the
organization’s technical records;
24. Ensure of recording and notifying any inaccurate, incomplete or ambiguous procedure,
practice information or maintenance instruction contained in the maintenance data used by
maintenance personnel to the author of maintenance data;
25. Ensure of availability a common work card or worksheet system to be used throughout
relevant parts of the organization and ensuring such documents comply with 145.A.45 (e);
26. Ensure of incoming inspection of components, parts, materials, tools and equipment, the
related classification, segregation and storage according to the manufacturer’s
recommendations;
The Responsible NDT Level 3 is accountable for ensuring that non-destructive testing is
performed per approved procedures and by qualified personnel.
Responsibilities
The Director of Line Operation, with the authority of the Accountable Manager will:
1. Coordinate the activities of the line maintenance operation in the area of line maintenance,
engineering services and trade & asset management to ensure that maintenance activities in
those areas are properly performed and in compliance with national airworthiness regulation
and the principles of aim of producing safe and reliable aircraft, engines and components.
2. Monitor and control the plans to ensure proper execution based on established targets.
3. Coordinate and monitor all cross functional or departmental SMS activities in Line Operation
to ensure their relevant integration.
4. Ensure the VPs under his coordination transform the quality system documentation to an
effective & efficient process.
5. Be responsible for Human factor and Safety issues in GMF.
6. Be responsible for the resources availability, in accordance with GMF AeroAsia’s approval
certificate.
7. Ensure all VPs responsibility under his/ her supervision are properly managed.
8. In case of absence for 30 days or more, deputy will be in charge.
11. For availability of sufficient competent personnel to perform, supervise, inspect and certify
the work being performed;
12. To record and notify any inaccurate, incomplete or ambiguous procedure, practice
information or maintenance instruction contained in the maintenance data used by
maintenance personnel to the author of maintenance data;
13. For notifying the Accountable Manager whenever deficiencies emerge which require his
attention in respect of finance and the acceptability of standards (Accountable Manager and
Quality Manager to be officially informed of any lack of 25% of available man-hours over a
calendar month);
a. The Marketing function will request to the relevant maintenance unit to develop new
capability for aircraft, engines and components.
b. The responsible Senior Manager will develop an action plan, including among other the
requirements listed in table of capability development and responsibility matrix to initiate
and monitor the capability development process. He will coordinate with the planning
engineering and Quality Assurance & Safety to perform a capability study and determine
requirements in terms of maintenance data, tools, personnel training & qualifications,
expertise, certifying staff and material.
c. The Planning Engineering will define the engineering requirements and the Quality
Assurance & Safety will define the Quality Assurance & Safety requirements related with the
capability. See table of capability development and responsibility matrix.
d. The production and support functions (as mentioned in capability development and
responsibility matrix) will take the appropriate actions based on engineering and Quality
Assurance & Safety recommendations.
e. The production Senior Manager will monitor the development of the capability process as
planned and he will verify upon completion that the capability is present ensuring that the
requirements mentioned in this section have been met before requesting approval from the
Quality Assurance & Safety.
f. When the Senior Manager is satisfied that the capability has been developed, he will collect
all relevant information which supports the presence of the capability and he will present to
Quality Assurance & Safety for review following with an official letter requesting approval.
g. The Quality Assurance & Safety will perform audits as per QP 301-01, to determine if
capability is present and approve or disapprove (if no present). If the capability is not
present (as revealed from the audits), the QA will provide written discrepancies for
corrective action and will assist as necessary the production and other support functions to
effectively rectify the problems.
h. In the case of developing component capability, make sure that GMF AeroAsia has
appropriate rating as mentioned on EASA Part-145 Approval Certificate No.: EASA.145.0062.
The Senior Manager of component workshops together with respective quality control
function will initiate a self-evaluation to add component or remove component into/from
existing capability list. The result of self-evaluation then be submitted to Quality Assurance
& Safety for verification. The Quality Assurance & Safety, based on the verification result will
approve or disapprove the evaluation sheet request.
i. When the evaluation sheet request is approved, capability list is revised. Quality Assurance &
Safety approve the capability list before submitting the list to Competent Inspector and
keep in file all supporting data for each component as evidence that the capability is
present. The proposed capability may in effect after the Capability List is approved by the
competent inspector.
5 In case of A/C or Engine, define and list in house capabilities Planning 1.9, 2.1
and required outsourced maintenance functions. Engineering
6 In case of A/C or Engine, define and list approved Procurement, 2.1
subcontractors and scope of approval. Quality Assurance &
Safety
7 Define technicians training requirements and get approval for Production Manager 3.4, 3.7, 3.8
training needs and adequacy from QA
8 Verify that the training requested is adequate as per the Quality Assurance & 3.4, 3.7, 3.8
requirements of this manual and capability developing needs Safety
9 Define qualified inspection personnel training and certifying Quality Assurance & 3.4, 3.7
staff. Assign certifying staff. Safety
10 Personnel training as necessary Training Function 3.4, 3.7, 3.8
Initial and Periodic Evaluation for the A/C, Engine and Component Capability
Initial evaluation for new A/C, Engine and Component capability will be performed as instructed
in this section. For periodic evaluations, product audits and annual procedures audits for each
workstation will be performed per Section 3.1 & 3.2 of this manual. Deficiencies are reported to
the responsible Senior Managers as required by Section 3.3 of this manual for corrective action.
The first page of the capability list will indicate the list of effective pages. The second page will
indicate the issue number and date, the superseded issue number, and a description of the
revision. It will also include the name and the signature of the Lead Auditor who revised the
capability list. The subsequent pages will include: the component's category, the component's
ATA number, the component's part number, the component's designation, the reference of the
CMM, the level of the maintenance and the workshop where the maintenance takes place. A
specific code number is given to the capability list as document DQ-003. Approval process of
Capability List is described in Section 1.11.3 of this document.
The VP for Quality Assurance & Safety will remove any component from the capability list when
for any reason the capability cannot be continued, and/or violates the airworthiness
requirements.
All production Managers is responsible to inform the Quality Assurance & Safety to remove any
component from the capability list when for any reason the capability cannot be continued.
BOARD OF MANAGEMENT
CEO
(*)
VP QUALITY
ASSURANCE &
SAFETY
(*)
SBU DEFENSE
INDUSTRY VP WIDE BODY
BASE NDT Level 3
MAINTENANCE (*)
Note:
Related to EASA
LINE MAINTENANCE
Note:
Related to EASA
LINE MAINTENANCE
Line
Hangar Line Maintenance Cabin Line
Citilink & Maintenance Line
Maintenance
Third Party Maintenance
CGK Sumatra &
Line Line Kalimantan
Maintenance Maintenance
Garuda CGK Jawa, Bali, &
Nusa Tenggara Maintenance Line
Control & Maintenance
Coordination Sulawesi & East
Indonesia
Note:
Related to EASA
COMPONENT SERVICES
LCU &
Continuous
Improvement
TOOLS
COMPONENT WHEEL , BRAKE & MANAGEMENT & COMPONENT
SHOP LANDING GEAR CALIBRATION MANAGEMENT
Note:
Related to EASA
ENGINE SERVICES
Learning
Center Unit
Note:
Related to EASA
WAREHOUSE
LOGISTIC INVENTORY, & ASSET
AIRCRAFT PART
OPERATION CONTROL
STRATEGIC PROCUREMENT
PROCUREMENT
Note:
Related to EASA
KEY ACCOUNT
MANAGER GA
KEY ACCOUNT
MANAGER QG
Note:
Related to EASA
1.6 LIST OF CERTIFYING STAFF, SUPPORT STAFF AND AIRWORTHINESS REVIEW STAFF
(Ref:145. A.30(g), 145.A.30(h)1, 145.A.30(h)2, 145.A.30(j)1, 145.A.30(j)2, 145.A.30(i),
145.A.30(k), 145.A.35(a), 145.A.36, AMC 145.A.30(g), AMC 145.A.30(h), AMC 145.A.36,
145.A.70(a)6, Appendix IV, 145.A.75(f))
1.6.1.1 Scope of the National License by Comparison to EASA Certifying Staff Categories
Certifying Staff are those authorized personnel who have been appointed by the VP for Quality
Assurance & Safety to return to service A/C and A/C components after maintenance, preventive
maintenance and alterations for which the organization is rated. This appointment is based on
individual’s experience, education and training as described in Section 3.4 of this manual. The roster
of certifying staff is kept by Quality Assurance & Safety together with the certifying staff records
specified in Section 3.5 of this manual.
The following are the certifying staff categories and their interrelations between EASA, Indonesian
CASR and GMF AeroAsia.
Note:
1. The function of EASA Category A certifying staff is covered by category A/P which one
endorsed in EASA Part -145 as B1 Certifying Staff
2. The limitation of each category above is described in scope authorization GMF roster form
no. GMF/Q-402: Roster EASA Certifying Staff & Support Staff.
3. The certifying staff authorization shall include the following information:
a) Rating: Aircraft type, component type, or kind of specialized process;
b) Category: GMF AeroAsia categories identified above
c) Scope of authorization: The limitations of the authorizations
d) Period of validity: The period of authorization is valid.
B2 Support Staff Not Applicable, since GMF is only has line maintenance capability
C Certifying Staff Not Applicable, since GMF is only has line maintenance capability
(p) The de-activation only of sub-systems and aircraft components as permitted by the operator's
minimum equipment list where such de-activation is agreed by the competent authority as a
simple task.
(q) Inspection for and removal of de-icing/anti-icing fluid residues, including removal/closure of
panels, cowls or covers or the use of special tools.
(r) Any other task agreed by the competent authority as a simple task for a particular aircraft type.
This may include defect deferment when all the following conditions are met:
- There is no need for troubleshooting; and
- The task is in the MEL; and
- The maintenance action required by the MEL is agreed by the competent authority to be
simple.
They report to VP for Quality Assurance & Safety. They are responsible to take all necessary actions
to ensure that all the work is performed in accordance with current Authority of A/C registration
requirements, operator specifications, maintenance manuals and the requirements of this manual.
The authorization allows the certifying staff to independently perform or supervise maintenance
and for releasing to service A/C or A/C components.
They are responsible and have the authority to:
a) To decide if the aircraft or aircraft component is ready for release to service and if it is not
ready to release to service;
b) Not to release an aircraft or component to service if unairworthy conditions are found;
c) To issue a Certificate of Release to Service, according to the Authority requirements following
the requirements of this manual and operator's maintenance program;
d) To report mandatory significant defects to the relevant Authority, customers and original
manufacturers via the VP for Quality Assurance & Safety.
NOTE:
The Certifying Staff shall NOT delegate his responsibilities to any personnel and he shall not exercise
the privileges of his certification authorization if he knows or suspects that their physical or mental
condition makes him unfit to exercise such privileges.
The Quality Assurance & Safety shall limit, suspend or withdraw the authorization if for any reason
(including voluntary withdrawal) the authorized person cannot fulfill the requirements of this
procedure. See QP 304-03.
The Certifying staff list is managed as a separate associated document form no. GMF/Q-402: Roster
EASA Certifying Staff & Support Staff. Approval process of Roster is explained in MOE Section 1.11.3
The roster records will be retained for at least two years from the date of new roster revision
available. The records will be kept in electronic format by Personnel Qualification and Quality
System Documentation unit.
Management will develop the production man-hours plan and will employ sufficient number of
skilled personnel to perform, inspect and supervise the work so that to enable the organization to
achieve product quality within the specified targets. The man-hours plan will be related to the
anticipated maintenance workload.
The plan will include personnel for planning the work, accomplishing the maintenance, inspecting
the work, checking and retaining maintenance records and controlling the production and
maintenance documents in process. The man-hours plan will be reviewed at least every 3 months
and updated when necessary. Deviation more than 25% shortfall in available man-hours during a
calendar month shall be reported by each VP Production to the VP Quality Assurance & Safety and
the Accountable Manager for review.
The planned absence (for training, vacations, etc.) should be considered when developing the man-
hour plan.
The production and supporting functions will plan the man-hours required versus production
needs as described in MOE section 2.22
The Management may request to Human Capital Management Department to recruit short-term
contract staff to cover production shortfall provided:
a) The Manager, who requested such staff, will provide to Human Capital Management a job
description and the skills required. The short-term contract staff must provide evidence of
their qualifications and experience and records must remain in file.
b) They will work under the supervision of permanent skilled employees unless the Quality
Assurance & Safety has authorized otherwise;
c) Their number will not exceed 50% of the total staff required per Senior Manager;
d) For the purpose of meeting a specific operational necessity, a temporary increase of the
proportion of contracted staff may be permitted to the GMF by the competent authority, in
accordance with an approved procedure which should describe the extent, specific duties,
and responsibilities for ensuring adequate organization stability.
e) They will not be responsible to perform required inspections or for releasing to service. Such
responsibility will remain to GMF AeroAsia certifying staff, unless the VP for Quality Assurance
& Safety after consultation with the Authority has approved such staff, providing meeting the
requirements of Section 3.4 & 3.7.
f) They are briefed about their intended work and they have been trained in GMF AeroAsia
procedures related to their assignment.
g) The Quality Assurance & Safety has assessed their training, qualification and experience.
Number of Staff
The following numbers of management and maintenance personnel are permanent employees in
GMF AeroAsia.
The total number of GMF AeroAsia permanent employees is approximately 4458 including non
EASA person.
GMF will keep the number of its permanent employees updated, and the updating will be
performed by human resources management see https://soe.gmf-aeroasia.co.id/ .
The number of short-term contract employees depends on the workload from one period to the
other. A current list of short-term contracted employees is available at human resources
management.
The total number of staff employed by the organization in order to comply with Part 145:
Notes: The total number of GMF AeroAsia employees related to EASA approval is 282
Refer to scope of work in MOE section 1.9, the following is detail of Certifying Staff for each rating:
A Rating
Notes: The detail is not reflecting total number of certifying staff, since one person could have
more than 1 authorization
b) Rosters of:
• All VP’s, Senior Managers responsible for the management of the maintenance,
• Managers (supervisors) who oversee the maintenance functions.
The rosters of VP’s and Senior Managers will include their name, title, and scope of assigned
work. The rosters of Managers (Supervisors) will include their name, title, and scope of
assigned work, AMEL if any, and GMF authorizations.
NOTE: Certifying staff records and rosters are kept by the Quality Assurance & Safety. See
Sections 1.6 and 3.5 of this manual.
c) Administrative records
Human Capital Management will update the roster within 5 working days to reflect changes caused
by termination, reassignment, change in duties or scope of assignment, or addition of personnel.
The Human Capital Management will establish procedures relating to the human capital
management and establish the organization system in order to maximize employee competency
and motivation. Procedures will include:
The Safety Performance Monitoring under Quality Assurance & Safety will develop a workable
occupational safety and health program, which will include the following:
Personnel Integrity
1.8 FACILITIES
(Ref: EASA Part 145.A.70(a)8, 145.A.25(a)1, 145.A.25(a)2, AMC 145.A.25(a) , 145.A.25(b), AMC
145.A.25(b), 145.A.25(c)1, 145.A.25(c)2, 145.A.25(c)3, 145.A.25(c)4, 145.A.25(c)5,
145.A.25(c)6, 145.A.75(d), 145.A.40(a)iii, Appendix III)
➢ 129,193 square meters of four steel-framed constructed hangars (hangar 1, 2, 3, and 4) with
attached offices and a stock room for each hangar, and component shops (hangar 4 only):
➢ 2,550 square meter hangar facility with door
➢ 56,232 square meter of Three component shops;
➢ 20,736 square meter engine shop;
➢ 972 square meters material receiving inspection area attached with an additional stock room
➢ 2,560 square meter Engine test cell.
➢ 2,268 square meter special store
➢ 5,832 square meters GSE Shop
➢ 1,215 square meters utility building
➢ 336,000 square meters of apron area
➢ 140,000 square meters of surrounding property
The total square area of the facilities is: 692,241 square meters
All Hangars, Workshops, Stock Rooms, and Offices are sufficiently lighted. Each hangar was lighted
with approximately 240 mercury light assembly, 400 watt, and 220 volt. All shops and offices are
sufficiently lighted with fluorescent light.
GMF also equipped with storage facilities for serviceable and repairable components under the
following requirements:
a. Storage facilities shall be clean, well ventilated and maintained at an even dry temperature.
Manufacturers storage recommendations should be followed;
b. Storage racks should be strong enough to hold aircraft components and provide sufficient
support for large components such that it is not distorted during storage;
c. All components, wherever practicable, should remain packaged in protective material to
minimize damage and corrosion during storage;
d. Storage conditions must ensure segregation of serviceable components and material from
unserviceable, when they are placed in the same room or area;
e. Access to all storage facilities should be restricted to authorize personnel only.
Quality Manager
Garuda maintenance Facility (GMF) AeroAsia
Soekarno-Hatta International Airport
BUSH 19130
Cengkareng – Indonesia.
Email: qas@gmf-aeroasia.co.id
The Line Maintenance activities are limited only in Line Station Cengkareng and Denpasar, cover
scope of work as listed in MOE Section 1.9. The line maintenance of aircraft has access to hangar
accommodation for usage during inclement weather for minor scheduled work and lengthy defect
rectification, such as:
1. Line station Cengkareng has access to Hangar which owned by GMF-AeroAsia for all aircraft
type as mentioned in section 1.9
2. Line station Denpasar has accessed to Hangar which rent from PT. Angkasa Pura only for
Boeing 737-600/700/800/900 (CFM56)
For light maintenance, four hangars are available and large enough to accommodate the aircraft.
Hangar space is arranged based on aircraft visit plan.
1. Hangar one is able to maintain 4 wide body light maintenance.
2. Hangar two for light maintenance able to maintain 3 widebody aircraft and 6 narrow body
aircraft in the same time, or 12 narrow body aircraft in the same time.
3. Hangar three is able to maintain 6 aircraft undergo light maintenance in the same time.
4. Hangar four is able to maintain 26 narrow body aircraft maintenance with configuration 1 line
hangar with door, 25 line is for light maintenance.
Layout of each hangar is detailed in section 1.8.6. Layout of Premises (Hangar 1, 2, 3, and 4).
Hangars and workshops structures are to a standard that prevents the coming of excessive rain and
wind. Generally, wind speed is not a threat, however, to anticipate the risk of hard wind, periodically,
GMF retrieve data from meteorological station. Moveable big equipment such as stair and dock are
securely locked from free moving and fall that possible to hit aircraft. Aircraft also secured from free
moving with properly install tire choke when placed in hangar.
Aircraft hangar and aircraft component workshop floors be sealed to minimize dust generation.
Hangar floors, shelf and racks are periodically cleaned to limit dust and avoid Foreign Object Debris
(FOD). Immediately after removed from aircraft, parts and component sensitive to dust
contamination are kept into temporary store, while big parts lied in hangar are covered.
Wildlife and pest are controlled from spreading and proliferate that will disrupt or even damage
aircraft, parts and component. Mouse trap and poison are placed in certain area and inspected
periodically. Periodic Surveillance is performed to certain place that possible such of wildlife and
pest are nested and breed. Cast-offs and trash are periodically and immediately removed, and
people are reminded not to eat at any place and dispose cast-offs to the provided trash can.
Run-up bay equipped with the reflector to eliminate the engine trust is available far away from the
hangar used to performed aircraft engine run.
Revision No. : 3 Date of Revision : 13 Jul 2023
Page: 3 of 34
Issue : 18 Date of Issue : 01 Aug 2022
GARUDA MAINTENANCE
FACILITY (GMF) AERO ASIA
MAINTENANCE ORGANIZATION EXPOSITION
The GMF AeroAsia is restricted area; only authorized personnel may enter GMF AeroAsia.
Office accommodation if properly lighted with fluorescent lights and properly air-conditioned for
the management, planning, technical records, quality or certifying staff, to carry out their
designated tasks in a manner that contributes to good aircraft maintenance standards;
Aircraft maintenance staffs are provided with a study area in the hangars and shops where they can
study maintenance instructions and complete maintenance records in a proper manner.
The Plant Maintenance function shall establish document and maintain procedures to ensure that
the facility is properly maintained all the times. Maintenance and preventive maintenance
instructions shall be developed together with maintenance schedules as required by each plant
equipment manufacturer and standard industry practices. The procedure shall include the prompt
notification of the Plant Maintenance function by the users to rectify defects.
For engine/APU and component maintenance, workshops are large enough to accommodate the
engine/APU and components maintenance.
Shop spaces are lighted with fluorescent light and air conditioner system. Fire extinguishing
equipment is installed in all workstations. Test Cell is equipped with noise protection.
Hangar 4
97 mtrs
(285 fts)
ANNEXES
WEST
EAST
WEST
EAST
HANGAR 3 LAYOUT
Production Office
1st Floor
Production Office
2nd Floor
The maintenance privileges are as permitted by the EASA certificate. When the certificate is
granted, details of the privileges permitted by the EASA certificate will be added in this paragraph.
When approval is granted, GMF AeroAsia as instructed by EASA PART 145.A.80 will only maintain
an aircraft and aircraft component for which it is approved when all necessary facilities, equipment,
tooling, material, maintenance data and certifying staff are available.
GMF AeroAsia WILL NOT maintains any aircraft or aircraft component for which does not have
Approval by the EASA and/ or at the place other than fix approved facility.
GMF AeroAsia may temporarily not hold all the necessary tools, equipment etc., for an aircraft type
or variant specified in the organization’s approval. GMF has a commitment to re-acquire tools,
equipment etc. before maintenance on the type may recommence.
1.9.1.1 Aircraft Maintenance
Capability for Base Maintenance and Line Maintenance Cengkareng:
TC LIMITATION MAINTENANCE LEVEL Up to & including
RATING AIRCRAFT TYPE/
HOLDER (Aircraft the following:
GROUP RATING
Model) BASE LINE
A1 AIRBUS Airbus A330 (RR Trent A330-243 - A-Check/ 800 FH
700) A330-341
A330-342
A330-343
A1 AIRBUS Airbus A330 (PW 4000) A330-223 - A-Check/ 800 FH
A330-321
A330-322
A330-323
A1 AIRBUS Airbus A330 (GE CF6) A330-201 - A-Check/ 800 FH
A330-202
A330-203
A330-301
A330-302
A330-303
A1 AIRBUS Airbus A319-111 - 750 FH / 750 FC /
A318/A319/A320/A321 A319-112 4 MO
(CFM56) A319-113
A319-114
A319-115
A320-211
A320-212
A320-214
Line Maintenance should be as any maintenance that is carried out before flight to ensure that the
aircraft is fit for the intended flight.
Minor scheduled line maintenance means any minor scheduled inspection/check up to and
including a weekly check specified in the aircraft maintenance program.
a) Line Maintenance may include:
• Trouble shooting.
• Defect rectification.
• Component replacement with use of external test equipment if required. Component
replacement may include components such as engines and propellers.
• Scheduled maintenance and/or checks including visual inspections that will detect obvious
unsatisfactory conditions/discrepancies but do not require extensive in depth inspection. It
may also include internal structure, systems and power plant items which are visible through
quick opening access panels/doors.
• Minor repairs and modifications which do not require extensive disassembly and can be
accomplished by simple means.
b) Maintenance tasks falling outside these criteria are considered to be Base Maintenance.
Engine/ Limitation
Rating Maintenance Level
APU Type (Engine/ APU Model)
B1 CFM56-5B CFM56-5B1, CFM56-5B1/P, CFM56-5B1/3, CFM56-5B2, Overhaul up to piece
“SAC” CFM56-5B2/P, CFM56-5B2/3, CFM56-5B3/P, CFM56-5B3/P1, parts
CFM56-5B3/3, CFM56-5B3/3B1, CFM56-5B4, CFM56-5B4/P,
CFM56-5B4/P1, CFM56-5B4/3, CFM56-5B4/3B1, CFM56-5B5,
CFM56-5B5/P, CFM56-5B5/3, CFM56-5B6, CFM56-5B6/P, ESM CFM56-5B
CFM56-5B6/3, CFM56-5B7, CFM56-5B7/P, CFM56-5B7/3,
CFM56-5B8/P, CFM56-5B8/3, CFM56-5B9/P, CFM56-5B9/3
Overhaul up to piece
parts
CFM56-3 CFM56-3, CFM56-3B, CFM56-3C
ESM CFM56-3
PW 100 PW124B, PW127, PW127E, PW127F, PW127M, PW127N Hot Section Inspection
series
engines MM&IPC PW100
GE90-100 GE 90-115B Split Build Up
Series
B3 GTCP131 GTCP131 – 9A Overhaul up to piece
GTCP131 – 9B parts
Engine/ Limitation
Rating Maintenance Level
APU Type (Engine/ APU Model)
GTCP331 GTCP331-350C Overhaul up to piece
parts
GMF-AeroAsia is responsible for implementation and compliance of every special process which
applicable for its aircraft, engine and component rating. GMF shall perform the special process or
subcontract the special process to other organization either approved or non-approved
subcontracted organizations as long as GMF has expertise for these special process. The procedure
related to subcontracted organizations is regulated in section 2.1.1.3.
GMF AeroAsia shall maintain the qualified personnel, equipment/ tools and reference/ manual
accepted by manufacture and/or authority.
Personnel qualification for these special process is regulated in QP 311-04 and QP 311-03 specific
for welder qualification.
Detail of other special activities which listed on the above table are regulated in QP 601-26
GMF AeroAsia may perform works away from the approved locations, subject to the condition
specified in MOE section 2.24
For the part(s) intended to be fabricated within the GMF AeroAsia, the procedures in section 2.9.2
of this MOE must be followed.
The part fabrication is to be considered under an approved rating (e.g. as part of the maintenance
carried out on aircraft under rating A1, engines under rating B1, components under a C rating).
1.9.7 Use of Maintenance Data not Clearly Intended for the Rating Held
This paragraph is described to cover the possibility to use other maintenance data which is not
intended for the rating held. For example, an A1 rating wishing to use engine and/ or component
maintenance data on-wing, a B1/B3 rating wishing to use component and/ or aircraft maintenance
data, etc.
For No. 2 and 3, Cx rating or B1/B3 rating may use AMM reference for performing the work,
provided:
1. The task performed does not involve aircraft system testing.
2. Training is given for AMM familirization for Cx and B1/B3 rating prior to performing the work.
3. The task performed by Cx or B1/B3 rating must be liased by A1 rating. If any system testing task
are scheduled, those are performed by A1 rating.
Revision No. : 3 Date of Revision : 13 Jul 2023
Page: 8 of 9
Issue : 18 Date of Issue : 01 Aug 2022
GARUDA MAINTENANCE
FACILITY (GMF) AERO ASIA
MAINTENANCE ORGANIZATION EXPOSITION
4. If there is a sequence task which need A1 rating involvement (leak test, etc), those kind of task
shall be performed by A1 rating.
The VP for Quality Assurance & Safety is responsible to notify the Authority in any changes
mentioned below. These changes will not be valid unless the Authority determines continued
compliance with the requirements and prescribe the conditions under which GMF AeroAsia will
operate during such changes. The VP for Quality Assurance & Safety will also be responsible for
the coordination and implementation of any restrictions imposed by the Authority as a result of
those changes.
Documentation to be provided
To EASA:
Type of change Examples of change To the allocated
Foreign145@eas
inspector
a.europe.eu
- Form 2 +
Certificate of
Form 2, MOE &
Change of Organisation Incorporation
Certificate of
Name - MOE, Trade
Incorporation
Business
License
Change of postal address
of the registered
organisation without any
- MOE & QAM
change of the
ADRESSES
maintenance site.
Documentation to be provided
To EASA:
Type of change Examples of change To the allocated
Foreign145@eas
inspector
a.europe.eu
location. (i.e. Addition
built working areas such
as Hangar, office or
workshop within the
approved facility).
Expansion or transfer of
offices / storage facility MOE MOE & QAM
layout
For examples and
guidance on when and
Change of the EASA Form 4 is required, Form 2, Form 4,
Form 2, Form 4
Accountable Manager or refer to “Foreign Part 145 MOE, QAM
&
Form 4 holders identified – Management personnel &Summary of
MOE
in the MOE section 1.3 & EASA Form 4 employment
instructions”-
WI.CAO.00115-XXX.
Reduction or increase of ▪ Reduction of 20 staff
the staff number when the when the staff to
PERSONNEL
Documentation to be provided
To EASA:
Type of change Examples of change To the allocated
Foreign145@eas
inspector
a.europe.eu
▪ Addition of a new
aircraft to the Ax scope
of approval;
▪ Extension of the scope
of approval from line
to base maintenance;
▪ Extension of the
maintenance level
check from daily to A
check for an aircraft
already included in the
approval;
▪ Addition of an engine
type associated to an
A/C type/model inside
a rating Ax already
approved.
▪ Addition/removal of
an Bx rating;
▪ Addition of a new
engine type to the Bx Form 2, MOE,
Reduction or increase of
scope of approval; Internal
the scope of work or scope
▪ Extension of the Form 2 & MOE Assessment or
of approval under Bx
maintenance level audit & QAM
rating.
check from repair to
overhaul for an engine
already included in the
approval;
Reduction or increase of Form 2, MOE,
the scope of work or scope Addition of a P/N to the Capability List
of approval under Cx capability which requires Form 2 & MOE Revision, Internal
rating. a new Cx rating; Assessment or
CAPABILITY
Documentation to be provided
To EASA:
Type of change Examples of change To the allocated
Foreign145@eas
inspector
a.europe.eu
existing ATA chapter
capability (MOE section 1.9
refers).
Form 2, MOE,
Addition or cancellation of
Internal
NDT method under D1 Form 2 & MOE
Assessment or
rating
audit & QAM
▪ Addition of welding
capability under any
rating;
CAPABILITY
Notification shall be submitted and send via email to competent inspector before being
implemented including the form as detailed in the table above by Quality Assurance. For any
changes which require Form 2 shall be submitted via email to foreign145@easa.europa.eu.
Request for additional rating must be done as instructed by the Authority requirements, 90 days
prior to its inspection.
Managers, who intend to perform any changes as mentioned above, will inform the Quality
Assurance & Safety to assess and/or audit the need of obtaining approval by the authorities
before the changes occur.
Temporarily change which effected GMF’s capability in maintenance process such does not hold
all the necessary tools, equipment, material, maintenance data, etc., competent inspector shall be
informed to determine if a need exist to amend the approval or if it may be maintained subject to
further conditions
GMF shall carry out an internal audit in accordance with its MOE 3.1 audit procedure, prior to the
audit by the competent authority, confirming that processes, areas, activities and personnel
subject to the application have been reviewed and audited showing satisfactory compliance with
all applicable Part 145 requirements. The relevant audit report together with any required
documents and a statement of compliance from the Quality Manager shall be provided to the
assigned EASA inspector.
Quality System & Auditing is in charge of monitoring the change with the assigned inspector and
immediately contact the assigned inspector once notification has been sent to assure all
requirements has been fulfilled.
The MOE describes how GMF AeroAsia meets the aviation regulations giving summary and/or
comprehensive information of the relevant EASA Part-145 requirements.
The Chief Executive Officer of GMF AeroAsia approves this manual by signing the commitment
statement in section 1.1.1. The VP for Quality Assurance & Safety is responsible for the revisions and
the availability of the manual to the workstation and approve the Section 0.2 (Issue/ Revision Status)
any time an issue/revision takes place.
The management and maintenance personnel may submit proposed revisions to this manual to
Quality Assurance & Safety using the “Issue Revision Request” form GMF/Q-035.
A list of effective sections/pages is issued with each revision so each manual can be checked and
kept current. A vertical Line in the left margin of each revised paragraph is used to indicate the
current revision.
When a revision takes place in any sections/pages of this manual, the revision being marked by a
sequence number '1' as a first revision. If a second revision in the same sections/pages or different
sections/pages takes place, it being marked as a sequence number '2'.
When the revisions of manual affect more than 50% of its content this manual is reissued. When an
issue takes place, the revision number start from zero and a next issue number is assigned (from 2
to 3 for example). Issues and revision are showed in numbers (Issue start with 1 and revision start
with 0).
The Quality Assurance & Safety have those revisions produced in a final form and approved by the
VP for Quality Assurance & Safety. The major amendments is submitted to the competent authority
for review and direct approval or acceptance.
The record of Part-145 certificate and MOE approval and subsequent amendment are maintained
by Quality Assurance. The evolution of new issue MOE and activity scope amendment are described
in section 0.3 List of issues/ amendments record of revision.
The following procedures are in association with this exposition, and an issue revision status log of
associated procedure which list the issue, revision and revision date of the procedures is developed
separated and approved by Quality Manager.
The Quality Assurance & Safety shall keep the associated procedures, lists and forms current to any
revisions come from regulations and GMF AeroAsia’s policy/objectives and business plans. Changes
on EASA Capability List (DQ-003) and Roster EASA Certifying Staff & Support Staff (Form No.:GMF/Q-
402) shall be notified to the Authority.
GMF AeroAsia is only granted direct approval by EASA, hence when the associated procedures
mentioned in section 1.11.2 are revised, the originators of those associate procedures are
responsible to review and update their improvement continuation in relation with their current
process and propose to Quality Assurance and Safety for approval. Quality Assurance and Safety
review the revised procedure to prevent conflict with this Exposition and submit the associate
procedure to competent inspector for direct approval. When competent inspector declares the
revision as minor, then GMF AeroAsia implement the procedure directly. In other hand, when
competent inspector declares the revision as major, approval from competent authority is needed
before the procedure is implemented. Every revision submitted to Quality Assurance & Safety not
directly uploaded to the system to be implemented, unless confirmation from competent inspector
has been sent to Quality Assurance & Safety.
For Capability List, the appropriate production Senior Manager is responsible to develop the
capabilities as requested by Marketing. Process for developing new capability is explained in the
section 1.4.6 of this MOE. Upon satisfied that a new capability is present, or a capability is terminated
for any reason, the capability list is revised indicating the new components added or removed from
the list. The revised capability list is clearly indicated in the list of effective pages and the new
revision number on the page where the rating of components added or removed. A vertical line on
the left side of the page where the revision takes place indicate what has been revised. Quality
Assurance & Safety approve the capability list before submitting the list to Competent Authority
and keep in file all supporting data to show evidence the capability is present.
Roster List is updated within 5 working days by The Quality Assurance & Safety to reflect changes
caused by termination, reassignment, change in duties or scope of assignment, or addition of
personnel. Any deletion, limitation and updating of validity date of individual authorization is only
approved by VP Quality Assurance & Safety and the copy sent to the Authority with its Quality
Manager statement. For any other changes, it requires approval or acceptance by the Authority
before the change is in effect. See Section 1.10 of this manual
Typing error and misspelling are classified as minor changes and may subject to be revised by the
GMF and notified to the authorities.
The Quality Assurance & Safety keep the manual current to any revisions come from regulations
and GMF AeroAsia’s policy/objectives and business plans. The Quality Assurance & Safety
periodically review this manual. This review either confirm that the manuals are still current and
valid or identify changes.
The Quality Assurance & Safety ensure the limitation of Scope of work for EASA Part 145 Approved
Maintenance Organization is correct prior submission for approval.
The Quality Assurance & Safety revise the manual any time the changes mentioned in Section 1.10.
When emergency situation force the utilization of those associated procedure include Capability
List and Roster, GMF AeroAsia ask for permission to the competent authority by mentioning the
urgencies or the limitation utilization. GMF AeroAsia obtain the EASA approval before the next
regular utilization. For any change which does not require amendment of proposal refer to section
1.10.2.
To maintain compliance with EASA regulation, MOE and associated procedures is reviewed
periodically refer to FO.CAO.00136 as Amended and other industrial standard such NAS 410/ EN
4179 applicable for aircraft, engine and component maintenance activities.
The following are applicable regulation and user guides which have considered for the
development of MOE and associated procedures:
Quality Assurance is responsible to assess any revision of the applicable regulations and user guides
for possible impact on the GMF procedures/lists and to amend them as necessary. The MOE and
associated procedures/lists are expected to be amended before the date of entry into force
specified in the applicable regulation or user guide.
1.11.5 Manual Revision and Network Sharing Data Security and Control
The authorized Quality Assurance & Safety personnel keep the electronic version of the manual
current at all times. Security control using passwords is applied for the maintenance and control of
the master back up files in database. Access and revisions is performed by authorized personnel.
The Quality Assurance & Safety must:
a) Ensure that there is only READ ACCESS to the management and maintenance personnel and,
b) The manual is located only in the prescribed folders of GMF network.
Quality Assurance & Safety Department notifies the senior person and related Senior Manager
when there is any revision of the MOE affected by updated regulations.
The related Senior Manager are responsible to familiarize their employees with the appropriate
content of this manual. The Senior Manager must ensure that each employee understands and
follows the manual in the area of their responsibility.
All management and maintenance personnel are responsible to become familiar with the contents
of this manual applicable to their function. They must fully follow the contents all the time and
report any errors, misunderstandings or any other problems regarding the implementation to their
superiors and Quality Assurance & Safety for corrections or further clarification.
PART 2
MAINTENANCE PROCEDURE
GMF AeroAsia as the maintenance organisation using other organisation to supply part with
approved supplier list.
The Quality Assurance & Safety will keep and update the Approved Supplier List (ASL) and the
purchase have access to the ASL. The list of supplier, Contracted Organizations and Subcontracted
Organization is categorized on the ASL, Document No.DQ-005. Such list will become available to
the auditing Authority upon request.
Suppliers, contracted organizations and subcontracted organisations will be selected on the basis
of their ability to meet contractual and EASA requirements.
• Any source providing components, standard parts or materials to be used for maintenance.
Possible sources could be: Part-145 organisations, Part-21 Subpart G organisations, operators,
distributors, brokers, Part-M Subpart F organisations, aircraft owners, etc, which is accredited
such as but not limited to ASA & CASE or approved by recognize body as aviation parts
suppliers. Except for TC & STC holder suppliers, an Approved Supplier List (ASL) including
scope of approval is kept by the Quality Assurance & Safety, document No.: DQ-005.
• To support maintenance process, GMF AeroAsia shall purchase consumable, materials,
standards, component, etc. from supplier which is listed in ASL.
Note: The term “supplier” used in this chapter excludes the suppliers of tools and tools
calibrations services. Supplier of tools and tool calibration called Tool Service Providers and
described in the MOE Section 2.4.
To support GMF AeroAsia business process, GMF AeroAsia may contract to another EASA Part 145
organization or NAA approved organization in country which have Bilateral Aviation Safety
Agreement with EASA. They will be selected on the basis of their ability to meet contractual. The
contracted organisation listed in DQ-005 as Approved Supplier List defined in Section 5.4.
Customer may agree with GMF AeroAsia to use contracted organizations during maintenance
process any maintenance task which GMF AeroAsia not have capability or any circumstances that
GMF AeroAsia are not capable to exercise the privileges.
Revision No. : 0 Date of Revision : 01 Aug 2022
Page: 1 of 5
Issue : 18 Date of Issue : 01 Aug 2022
GARUDA MAINTENANCE
FACILITY (GMF) AERO ASIA MAINTENANCE ORGANIZATION EXPOSITION
GMF AeroAsia may arrange for maintenance of any aircraft, engine or component task
maintenance for which it is approved at another organization that is working under the quality
system of GMF AeroAsia. This refers to work being carried out by an organization not itself
appropriately approved to carry out such maintenance under EASA Part 145. This work scope shall
not include a base maintenance check of an aircraft or a complete workshop maintenance check
or overhaul of an engine or engine module.
GMF Aeroasia will evaluate suppliers depend on different factors such as the type of component,
whether or not the supplier is the manufacturer of the component, the TC holder or a
maintenance organization, or even specific circumstances such as aircraft on ground. This
evaluation may be limited to a questionnaire from the Part-145 organization to its suppliers, a
desktop evaluation of the supplier’s procedures or an on-site audit, if deemed necessary.
a) Procurement requests to Quality Assurance & Safety to evaluate a candidate supplier using
the 'Candidate Supplier Quality Evaluation Request' Form No.: GMF/Q-041.
b) The Quality Assurance & Safety evaluates the proposed supplier as per 2.1.1 above.
c) Based on the evaluation results, the Quality Assurance & Safety approves or disapproves the
suppliers. When they fulfill the criteria, they are listed on Document No. DQ-005 including the
scope of approval. Authority to alter the ASL will be in the VP for Quality Assurance & Safety
or delegated personnel only. The computerized system must ensure that no Purchase Order
will be executed if the provider is in the ASL.
The list of suppliers will be managed under the control of the Quality Department in Approved
Supplier List, Document No. DQ-005. The Quality Assurance & Safety will evaluate the suppliers,
organizations prior to engagement and will keep records of supplier evaluation for two years.
Initial and ongoing evaluations will be performed in accordance with the validity period of each
supplier organization's certificate.
Evaluation records for supplier will be kept by Quality Assurance & Safety for two years
All of material or component that arrive in GMF AeroAsia shall be inspected by receiver inspector
as per QP 202-01.
a) Procurement will select supplier from the ASL. When a potential supplier is not in the ASL, the
procurement will formally request to Quality Assurance & Safety to evaluate the potential
supplier per Section 2.1.2. Procurement will place a P.O only after approval and the supplier’s
name is in the ASL and only for product and services indicated in the scope of approval.
b) The Procurement will clearly indicate on each purchase order the product or service to be
ordered and the certificates required to be submitted based on the Authority of A/C
registration requirements the part or component is intended for installation. All suppliers for
aeronautical products will be asked to provide the appropriate certificates or airworthiness
approval tags as indicated in Section 2.2.
c) Procurement will arrange for supplied parts/materials not conforming to specifications as
found by the receiving inspection to be brought to attention of the suppliers.
Eligibility requirements
The procurement prior to placing purchase order will ensure that the parts and components are
eligible to be fitted when different modification and/or airworthiness directive standards may be
applicable. Consult the Engineering Services as appropriate depending on the purchase
requisitions.
Supplier information will be stated in Document No. DQ-005 and document such as, but not
limited to, Supplier evaluation, certificate and evaluation record will be kept by Quality Assurance
and Safety for two years.
The process of initial approval contracted organisation is similar with the process of initial
approval supplier in section 2.1.2.1
The Quality Assurance & Safety will evaluate the contracted organizations which mentioned in
section 5.4 prior to engagement and will keep records of contracted organization evaluation for
two years. Initial and ongoing evaluations will be performed in accordance with the validity
period of each contracted organization's certificate.
Evaluation records for contracted organization will be kept by Quality Assurance & Safety for two
years.
The purchasing requirement for contracted organisation similar with purchasing requirement for
supplier in section 2.1.2.2
For defected components which sent to outside contractors, the procurement will follow the
requirements on MOE Section 2.20.
Contracted Organization information will be stated in Document No. DQ-005 and document such
as, but not limited, Contracted Organization evaluation, certificate and evaluation record will be
kept by Quality Assurance and Safety for two years.
GMF AeroAsia may subcontract specialized services under which the GMF AeroAsia has the rating
to subcontracted organizations provided an onsite audit has performed and it has been
confirmed that the subcontractor meets the following criteria:
a) Those parts of the subcontracted organization's facilities, personnel and procedures involved
with the products undergoing maintenance should meet the specific Authority’s requirements
for the duration of that maintenance and it remains the GMF AeroAsia’s responsibility to ensure
such requirements are satisfied for the scope of the sub-contracted work;
b) GMF AeroAsia should have its own expertise and procedures to determine that the
subcontracted organizations meets the necessary standards;
c) An audit procedure should be established whereby the Quality Assurance & Safety, will audit
the prospective subcontracted organizations to determine whether those services of the
subcontracted organizations that GMF AeroAsia wishes to use meet the intent of the Authority
of A/C registration requirements;
d) GMF AeroAsia will need to assess to what extent it will use the subcontracted organization’s
facilities. GMF AeroAsia should require its own paperwork, maintenance data and
material/spare parts to be used, but it could permit the use of tools, equipment and personnel
from the subcontracted organizations as long as such tools, equipment and personnel meet
the requirements of the Authority;
e) In the case of subcontracted organizations who provide specialized services it may for
practical reasons be necessary to use their specialized services personnel, maintenance data
and material subject to acceptance by GMF Quality Assurance & Safety. Specialized service
personnel should meet any published by the Authority of A/C registration qualification
standards or GMF AeroAsia special processes procedures;
f) GMF AeroAsia will need to supervise the inspection and release to service the work by its own
certifying staff.
g) The subcontracted organizations control procedure will need to record audits of the
subcontracted organizations, to have a corrective action follow up plan and to know when
subcontracted organizations are being used. The procedure should include a clear revocation
process for subcontracted organizations who do not meet the GMF Aero Asia's requirements.
h) The Authority of the A/C registration and the customer must have the right to assess the
subcontracted organizations;
i) The customer agrees to use such subcontracted organizations.
j) GMF AeroAsia has properly trained and certified the subcontracted organization's employees
per Part 3 of this manual as appropriate. Training should include GMF AeroAsia procedures as
appropriate. Approved Supplier List as meet in Section 5.2.
Note: subcontracted organizations are not allowed out of the scope of work GMF AeroAsia has
been approved.
Audit records for subcontracted organizations will be kept by Quality Assurance & Safety for two
years. Audits will be scheduled and performed as per QP 301-01 utilizing a customized checklist.
Subcontracted Organization information will be stated in Document No. DQ-005 and document
such as, but not limited, Contracted Organization evaluation, certificate and audit record will be
kept by Quality Assurance and Safety for two years.
All material will be ordered, inventoried, controlled in the stocks, and distributed to operations
using the computerized system. The material planning will use database to develop and control
the spares provisioning in accordance with annual production schedules.
The Engineering Services is responsible to update the material master data on the computer
database.
Unserviceable components
Unserviceable components which shall be maintained in accordance with this Procedure.
Unserviceable components should typically undergo maintenance due to:
1. expiry of the service life limit as defined in the aircraft maintenance program;
2. non-compliance with the applicable airworthiness directives and other continuing
airworthiness requirements mandated by EASA;
3. absence of the necessary information to determine the airworthiness status or eligibility
for installation;
4. evidence of defects or malfunctions;
5. being installed on an aircraft that was involved in an incident or accident likely to affect the
component’s serviceability.
Standard parts
Standard parts used on an aircraft, engine, propeller or other aircraft component when specified
in the maintenance data and accompanied by evidence of conformity traceable to the applicable
standard.
Unsalvageable components
Components categorized as unsalvageable because they have reached their certified life limit or
contain a non-repairable defect.
The procurement, before placing a purchase order, must know the A/C registration the part or
component intended for installation to identify and request from the supplier the appropriate
certificate or airworthiness approval tag as shown below.
For the maintenance of A/C registered in EASA Full Member Countries maintained under the EASA
Part-145 regulations and for A/C components (including engines) intended for installation on
such registered A/C.
For Option 2, the information above may be included in one single CoC issued
Materials (Expandable
by the supplier (containing cross reference to the manufacturer CoC) or be
raw material and/or
composed by more documents, such as for example the CoC issued by the
chemical)
manufacturer plus a statement from the supplier source.
In any case, the manufacturer CoC shall be made available upon request.
STATUS “Used”
type of part/material document to be expected
Aircraft parts Option 1: EASA Form 1;
Note: Used components maintained by a CAO appropriately approved for
component maintenance and released on an EASA Form 1 cannot be installed on
complex motor-powered aircraft or aircraft used by licensed air carriers.
1. FAA Form 8130-3 for a used part (e.g. overhauled) issued by an EASA
approved organization located in the USA with “dual release”: both boxes
in block 14a are to be ticked and the EASA release statement together
with the EASA approval number are detailed in the remarks block.
2. TCAA Form One for a used part (e.g. overhauled) issued by an EASA
approved organization located in Canada with “dual release”: both boxes
in block 14a are to be ticked and the EASA approval number detailed in
the remarks block.
3. ANAC Form F-100-01 (former Form SEGVOO 003) for a used part (e.g.
overhauled) issued by an EASA approved organization located in Brazil
with “dual release”: both boxes in block 18 are to be ticked and the EASA
release statement together with the EASA approval number are detailed
in the remarks block.
Notes:
All material shall be completed with original certificate or true copy if from split
lot and applicable documentation
2.2.3.1 Receiving inspection For Components / Materials/ Standard Parts received from external
sources:
The procedures for acceptance of components, standard parts and materials have the objective of
ensuring that the components, standard parts and materials are in satisfactory condition and
meet the GMF AeroAsia requirements. These procedures are based upon incoming inspections.
5. Ensure that standard parts, components and material meet the P.O requirements and have the
appropriate certificates as mentioned in Section 2.2.2 of this manual. Eligibility for installation
on the appropriate registered A/C will be determined based on the requirements mentioned
on Section 2.2.4 of this manual and QP 202-01.
Quarantine Procedure
The discrepant material or material which cannot be evaluated will be tagged with a Form No.
GMF/Q-018 and will be held in quarantine (hold area) until final disposition as per QP 202-01.
Material will be stored at the correct temperatures while in quarantine area. The appropriate
function (as mentioned in QP 202-01); will take the appropriate corrective actions for the
disposition of such materials.
Modification Standard and AD Compliance
The Material Inspection function must ensure that the component/part meets the approved
data/standard, such as the required design, AD compliance and modification standard as refer to
purchase order. This may be accomplished by reference to the manufacturer's parts catalogue or
other approved data (i.e. Service Bulletin).
2.2.3.2 Receiving inspection of components from internal sources (e.g. transfer between stores,
from the workshops to line maintenance (including outstation):
All aircraft parts/components received and/or transferred between stores or from internal
workshop to stores shall be conform to the company and order requirement, such as:
1. For transfer from workshop, the maintenance record is kept in the Technical
Documentation unit;
2. All Parts/components shall be accompanied with proper documentation (original
certificate or true copy if from split lot and applicable documentation);
3. The component received from internal source shall meet the order requirement and
condition;
4. Follow the Quarantine procedure as mentioned in section 2.2.3.1
All received Parts/components found do not comply with requirement will be segregated
and make notification to responsible unit for further action refer to section 2.9.1
5. Control of store life limit shall be made refer to section 2.3
6. Internal fabrication parts shall be controlled and conform as per Section 2.9.2.
7. All Components removed serviceable from aircraft either intended to be reinstalled or
restored shall be controlled refer to Section 2.16.2.5
The user will ensure that the appropriate identification are attached with the parts before they are
used.
To ensure that the component is in satisfactory condition and has been appropriately released to
service, this shall be accomplished:
1. Refer to the manufacturer's parts catalogue or other approved data (i.e. Service Bulletin).
2. Ensure the compliance with applicable airworthiness directives and the status of any life
limited parts fitted to the aircraft component
All responsible Managers will arrange for the proper storage, handling and protection (to avoid FOD
injection, dust, moisture, other contaminants, electrical static, vibration, collision/contact, etc.)
according to manufacturer’s recommendation to prevent damage during process, after repair, after
final inspection and test, waiting delivery and at the warehouses.
If the manufacturer does not give specific instructions, the ATA 300 specification will be used.
Components, parts or raw material can be located by computerized system.
They will have the transfer order that issued by material inspector and/or airworthiness approval
tags as per Section 2.3.2 and they will be traceable to the next higher assembly and work order (for
those repaired in house) and or to the purchase order.
Dangerous goods must be received in the properly identified packages and they will be stored,
preserved and transported as required by IATA specifications.
Customer supplies will be stored in a separate location and properly identified. They may be labeled
with the customer’s serviceable tag and the applicable airworthiness approval tag.
The lighting will be such as to ensure each inspection and maintenance task can be carried out
b) The personnel should ensure clean from FOD or wear shoe protection (packing socks).
c) The work and storage area shall be free of direct sunlight and free of corrosive fumes and or
other harmful contamination.
a) Separate facilities are used for nickel-cadmium and lead-acid batteries charging. Ventilation
arrangements are such that no cross contamination can occur.
b) Rooms used for purpose of charging batteries should be well lit and cool and should have a
good ventilation system. The floor surface is made of a material, which is impervious to acid
and alkali, has no-slips qualities and is quick drying and able to wash down easily.
a) Any component containing electronic devices such as diodes, transistors, or integrated circuits
will be protected from electro-static discharge.
b) Technicians are reminded that electrostatic sensitive devises can be destroyed by only
momentary contact with any non-conducting or ungrounded object and that the damage is
inflicted at moment of contact.
1. Avoid having non-conductive items such as trays, bags, packaging material, drawings,
or personal effects that are not essential for the work at hand within the immediate area
of the component;
2. Only use appropriate gloves or finger protection when handling Electro-Static Sensitive
Devices;
3. Prior to removing any component from a conductive package, the technician should first
touch the package. This also applies to re-packing the device. Care should also be taken
to ensure that the electrical terminals on the device do not come in contact with any
plastic or paper outer containers;
2.3.1.1.4 Long Time Storage of Engines and Other Rotables - Grounded A/C for Extended Time
For those engines and APU and other rotables under GMF AeroAsia responsibility, PPC and/or
stores managers (depending on where the product is stored) will establish a system to assure the
articles that are held in storage for long term (more than one month) are inspected for corrosion
attack.
For engines/APU without container, which has been in storage for 30 days or more, conduct weekly
inspections to assure there is no evidence of corrosion attack. If any corrosion attack is found, notify
engineering immediately. For other rotables, conduct periodic checks depending on the rotables
and the packaging and storage environment.
For container stored engines or rotables, which have been in storage for 30 days or more, inspect
containers for obvious damage and humidity indicator appearance.
For the A/C under GMF AeroAsia responsibility, they will be protected with appropriate covers
installed on the engine inlets and exhausts to avoid FOD injection and to prevent the free rotation
of the fan blades.
Also, the aircraft will remain protected during extended base maintenance works as necessary.
In addition to the cleaning standards specified on previous chapters, the following facilities (other
than clean rooms) will require the temperature to be monitored and controlled to the standards
indicated below:
d) Store rooms for shelf life material, chemicals, including flammable material. As required by
manufacturer's specifications. Flammable material must be stored separate from other material;
e) Fuel controls and bearings maintenance shops. Standard temperature and other environmental
standards as described by Component Maintenance Manual;
Revision No. : 0 Date of Revision : 01 Aug 2022
Page: 3 of 10
Issue : 18 Date of Issue : 01 Aug 2022
GARUDA MAINTENANCE
FACILITY (GMF) AERO ASIA
MAINTENANCE ORGANIZATION EXPOSITION
f) Avionics shop (other than clean rooms). As required by the maintenance data for each
component maintenance;
g) Any other shop which a maintenance activity requires special temperature conditions to be met
as required by the manufacturer's maintenance data.
Each Component must have the appropriate tagging and should segregate between serviceable,
unserviceable and unsalvageable component.
Unserviceable components will be identified and stored in a secure location under the control until
a decision is made on the future status of such components.
Segregation and storage of parts and material as per their inspection status
Storage conditions must ensure segregation of serviceable components and material from
unserviceable;
The PPC will segregate repairable, pending disposition and scrapped component/parts in the
temporary stores and will properly identify them.
All unsalvageable should be stored in secured places to re-enter the component supply system.
Non-aircraft parts will be stored separate from aircraft parts. When the same stores are used, a
physical segregation of aircraft parts from non-aircraft parts will exist. Identification signs will be
provided to indicate areas used for the storage of non-aircraft parts.
2.3.1.3 Control and Disposition of Shelf Life Material & Other Chemicals
Store rooms for shelf life material, chemicals, including flammable material. As required by
manufacturer's specifications
shelf life material will be in identifiable by identification label. If the materials are not applicable to
be attached with identification label, it will be attached in its packaging. In case there is no any label,
user will verify the shelf life of material by review batch number which informed in transfer order
slip or in the part, If there is different of store life limit between master data and material certificate,
material inspector shall inform to engineering for further decision, attached pending disposition
tag and secured in quarantine area. A physical segregation between flammable and non-
flammable materials will take place.
All stores managers who store chemicals and shelf life material will monitor the due date of such
material and will remove from stores any material with an expired shelf life or any chemical they
have reasons to believe its quality may be inadequate due to long storage.
2.3.1.3.1 Storage of Expired Self Life Material and Other Chemicals While Waiting for Disposition
The stores Managers will store the expired shelf life materials and any other chemicals waiting final
disposition in a separate store or in a properly designated area ensuring the same environmental
conditions exist from those material that their shelf life has not been expired.
They will record such material on the ''Pending Disposition Log'' Form No.: GMF/Q-108 (see MOE
section 2.9.1) and make the appropriate entries as indicated in the form. Every month if there is
material waiting for disposition, they will inform the material and process engineering by
submitting a copy of the ''Pending Disposition Log'' Form No.: GMF/Q-108.
The material and process engineering will evaluate the discrepant material and will decide if a
further extension of their life can be given based on the recommendations of the material
manufacturer or aircraft or component maintenance specifications applicable for the specific
material.
NOTE:
Decision to extend their life beyond the recommended period is not allowed without authorization
from the manufacturer. Life vests and other emergency equipment may require overhauls for
further extension of their shelf life.
The material and process engineering will make the appropriate entries on the ''Pending
Disposition Log'' Form No.: GMF/Q-108.
When the disposition has been done by the material and process engineering, the stores Manager
will inform the material receiving inspector to follow up the disposition as follows:
a) If the shelf life is extended (for shelf life material) or if the chemicals are serviceable, using the
appropriate computerized system transactions perform the process per QP 202-01 to enter
the material back to the stores;
b) If the disposition is to further inspect/check the material to shops, send the shelf life material
or other chemicals to shops as per QP 202-01;
c) If the disposition is to scrap, attach a condemned tag Form No.: GMF/Q-013.
The Stores Manager, after the final disposition by the material inspector will perform the following:
a) Enter the accepted for use material back to the stores ensuring the appropriate computerized
system transactions is performed.
b) Send the material requiring further inspection/checks to the shops.
c) Send the condemned material to the scrapped area
2.3.2 Identification, Tagging & Traceability of Serviceable Parts/Components & Material Stores and
or in Use.
The following instructions apply to the store managers, PPC and the users.
For the parts, components and material in the warehouses or for those taken from the warehouses,
the store manager or the user will ensure that the appropriate identification tags are attached with
the parts before they enter into the stores or before they are used.
NOTE:
Should the parts components and materials are used (installed) on the next higher assembly, the
identification tags will be attached on the maintenance instructions such as Job Cards, MDR, and
PD Sheets.
a) For the maintenance of A/C registered in the EASA Full Member Countries maintained under
the EASA part 145 requirements and for A/C components (including engines) intended for
installation on such registered A/C.
Copy of the certificates mentioned in MOE 2.2.2. The certificates other than EASA Form 1
must indicate eligibility for EASA registered A/C.
The certificates received from the suppliers are kept in the receiving inspection. In addition to
the above forms, each part or component in warehouses will have transfer order as evidence
that the part or component has passed the receiving inspection.
b) For standard parts, raw material and consumables (see section 2.2.2 of this manual), the
following identification will be required:
NOTE:
All purchased parts components and material will be traceable to the P.O.
2.3.2.1 Identification and Traceability of Serviceable Parts or Components Inspected & Repaired at
GMF AeroAsia Awaiting Installation to Next Higher Assembly
They are stored in temporary storages or in the accumulation areas and identified as follows.
a. For components and parts other than engines, used the 'Serviceability Tag'. Form No.: GMF/Q-
434.
b. For serviceable components removed for access purpose only, they are identified individually
or in-group with the ‘Serviceability Tag’. Form No.: GMF/Q-434.
All parts and components repaired in house will be traceable to A/C registration (from those
removed from A/C), to engine serial number (from those removed from engine or APU).
All life limited parts/components will have to be followed with a complete historical record
traceable to their previous usage (if not new) and stating the operating and remaining time and
cycles.
PPC or user will ensure status of the unserviceable component will be clearly declared on a tag
together with the component identification data and any information useful to define actions
necessary to be taken. As explained in section 2.19.2 of this manual.
Such components/ parts will be identified and tagging as instructed in MOE Section 2.19.3
Mutilation will be accomplished in such a manner that the components become permanently
unusable for their original intended use. The mutilation will be proceeded as per MOE section
2.19.4.1
When in agreement with the component owner, the component is disposed of for legitimate non-
flight uses, such as training and education aids, research and development, or for non-aviation
applications, mutilation may not be appropriate. In such case, the component will be marked
indicating that it is unsalvageable, or the original part number or data plate information can be
removed, or a record kept of the disposition of the component.
The stores Manager will record the scrapped material on a list including the material name, part
number, lot number, date scrapped and he/she will move them to scrap area. For record of
component with mandatory life limitation or other critical component the information will be
provided to original manufacture via component owner. All scrapped material will be handled as
per section 2.19.2 of the manual. The stores Manager will keep a list of scrapped material, which has
been sent to the scrap area for two years.
The PPC will arrange for the proper packaging and preservation following the applicable
maintenance manuals or ATA 300 specifications.
The protection will include delivery to destination using the appropriate means of transportation
as required by the maintenance manuals.
The product will be shipped to the customer or to maintenance with the appropriate maintenance
release certificates and records.
As per section 2.11 of this manual, the Engineering Services will identify the parts, which become
obsolete or requiring repair due to an AD Note design change. Using the shared file as mentioned
in section 2.11, the material planning function will access the file biweekly to check if any part falls
within the AD Notes restrictions.
The store manager will remove from inventory the part found discrepant and will keep them in
quarantine awaiting disposition. He will record the discrepant parts on discrepant material log form
no. GMF/Q-108 (see Exhibit 1 Section 2.9) and will inform Quality Control. After the disposition is
done by the Quality Control per 2.3.1.2 below, move the part to PPC area.
In addition to the above, the material planning function will block all the part numbers in
computerized system to avoid re-order and their reception in stores. A list of blocked part numbers
will be kept in computerized database.
2.3.3.2 Moving Serviceable Parts, Components & Material from Stores to Maintenance
Use computerized system transactions to execute the order and release materials to maintenance.
When all the administrative matters resolved perform the following:
NOTE:
In order the stores manager to give the appropriate part with the appropriate tag or
certificate, he must know the A/C registration on which the part intended for installation. For
EASA, ensure the airworthiness approval tag clearly states ''Eligible for EASA''
2. Split lot for multiple parts with one certificate. When a single certificate is used to certify
more than one parts/component, the store manager is responsible to issue certified true
copy and attach on the part/component delivered to maintenance.
3. Customer supplied parts may be identified by operator's tags or as above. They will be
routed to operations with the operator's tag or as otherwise mentioned above. This tag will
remain in work order file. For EASA Registered A/C an EASA Form 1 must be available.
2. Return any component, part or material back to stores if not accepted for use. Inform the
QC to perform disposition as per MOE 2.19.1.5.
2.3.4 Activities for Managers responsible for Storing Components, Parts and Material
The Managers responsible for the storage will arrange for the following as appropriate:
a. Maintaining a storage area capable of receiving, segregating, storing and transporting to the
shop the required parts;
b. Arranging for customers supplied parts to be properly identified and segregated. Keep current
lists of such parts;
c. Developing proper storage facilities for chemicals and/or shelf-life material in identifiable,
secured and temperature-controlled locations according to manufacturer recommendations.
Having labels to identify the material and life duration on each shelf life material;
d. Checking the shelf life for expiration dates every month. Develop a warning system for their
identification and withdrawal of such material from the stores.
e. Segregating flammable and hazardous material in distance from the other material;
f. Providing designated storage areas restricted to unauthorized personnel. Designated areas will
be appropriately labeled for the easy identification of the materials;
g. Using computerized system to assist in the quick identification and retrieval of the material and
inventory control in the stock and keep records show the number of parts consumed;
Properly tagging and segregation for unserviceable, unsalvageable, and scrap parts.
• Unserviceable parts using form GMF/ Q-434
• Unsalvageable parts using GMF/Q-074
• Scrap parts using GMF/Q-013
Ensure only authorized personnel can enter to the store
NOTE:
These requirements apply as appropriate to any location where parts, components and materials
are stored. Example: mini stores and warehouses, parts accumulation areas, temporarily storage
areas, parts at assembly waiting assembly installation, etc.
Tools & Equipment selected based on aircraft engine, component manual accepted by
manufacture and/or authority, or if the tools & equipment are commercially available, GMF will
procure using tool service provider list in Approved Supplier List, DQ-005. Generally selection and
authorization process of tool service providers will refer to MOE section 2.1.
GMF shall ensure that the standards applied for the tooling calibration are appropriate, for
example: EN/ISO 6789 for the calibration of hand torque tools, EN/ISO 837-1 for the calibration of
pressure gauges. The Quality Assurance & Safety will evaluate the calibration sources as per
Section 2.1 of this manual.
A register should be maintained for all precision tooling and equipment together with a record of
calibrations and standards used.
All Inspection measuring & test equipment will be sent to calibration laboratory. The calibration
laboratory will assign a registration number and will re-calibrate it as per QP 205-01 if required. All
other tools and equipment will be inspected at the receiving inspection area if their size permits
or at the place of use. All appropriate documentation must be furnished with the equipment.
When the inspector found non comply as per QP 202-01, MRIR (Material Receiving Inspection
Record) shall be issued and inform to purchaser. The material, tools & equipment moved to
quarantine area immediately.
The calibration laboratory unit shall control the validity of tools and equipment as per QP 205-01.
Controlling interval calibration of tools & equipment by using calibration reminder database.
Production unit shall send the expired tools & equipment to calibration laboratory attached with
unserviceable tag. If production failed to send expired tools & equipment immediately to
calibration laboratory, they will quarantine the expired tools & equipment in secured place to
avoid used by production.
GMF will suspend or remove provider from list ASL DQ-005, when provider failed to show their
currency accreditation or if provider cannot comply requirement agreed as per contract or
purchase order. Such as; failed to provide original calibration certificate, withdrawal of their
capability, warranty product, proven deliver improper product or spurious calibration certificate.
The Quality Assurance & Safety will monitor and keep update list of calibration laboratory source
maintained in Approved Supplier List, DQ-005.
All scraped tools and equipment will be collected and controlled as required by Section 2.19.2 of
this manual.
Reference:
QP 204-01 Control and acceptance of tools and equipment
The IMTE will be calibrated at calibration intervals and on the basis of stability, purpose and
degree of usage but not exceeding one year unless the equipment’s manufacturer allows.
Calibration intervals will be kept on equipment list database and Calibration Record Card. The
labels will be attached on the Inspection, Measuring and Test Equipment which identify
calibration due date.
All reference standards used will be traceable to a standard provided by the equipment
manufacturer or National/International standards acceptable to EASA.
Calibrations will be done in a controlled environment meeting the required standards. When the
controlled environment departs from the standards, the calibration processes will be stopped
until the conditions re-established.
The Calibration Laboratory Function will refer to ISO 10012 and ISO 17025 requirements for the
calibration of IMTE.
GMF will only loan of calibrated tools & equipment from provider approved by EASA, such as;
operator or approved 145 maintenance organization. Personal calibrated tools & equipment is not
permitted to be used in maintenance activities.
Calibration laboratory will register the new Inspection, Measuring and Test Equipment in
registration list and register borrowed Inspection, Measuring and Test Equipment in separate list.
Arrange for calibration and distribution as required by this procedure.
The calibration program, tools & equipment registration, and renting calibrated IMTE will be
performed in accordance with the QP 205-01 (Calibration of Inspection Measuring and Test
Equipment) requirements.
START
END
The Calibration Laboratory Manager will review the IMTE calibration status log and give a list of
IMTE which will require calibration to the production managers not less than fifteen days before
the equipment mentioned on the list are due.
The responsible managers will select those items requiring calibration and send for calibration
using Form No.: GMF/Q-085.
When the IMTE is proved that calibration is not required, Form No.: GMF/Q-086 shall be used.
Where test software or comparative references such as test hardware are used for product
acceptance, they will be checked to prove that they are capable of verifying the acceptability of
product, prior to release.
Any IMTE found without a current calibration label attached, or the due date is not visible, or with
an expired due date, or there is any suspicious about its precision, accuracy or its calibration status
shall be returned for re-calibration using Form No.: GMF/Q-085.
If during calibration found IMTE are to be nonconforming to the extent it significantly exceeds its
tolerance, notify responsible manager and user of IMTE refer to QP 205-01. Safety assestment
should be perform to review and determined wether the Out of Tolerance condition could have
affected the acceptance of deliverable product or not using form no : GMF/Q-078. Take corretive
action by investigation in accordance with the QP 204-01 and notify the operator as required.
Loan tools must be inspected prior to use to ensure there is free from defect, complete and have
the current calibration status.
All IMTE are to be used, handled, transported and stored in a manner, which shall not adversely
affect their condition and serviceability. When not in use, all IMTE will be adequately protected
from environmental contamination (dust, rust, and corrosion) and stored in a safe and properly
located area.
The Vice Presidents and Senior Managers are responsible for the proper selection and provision of
tooling and equipment. The tools and equipment are selected based on A/C & A/C components
manufacturer’s instructions when applicable and general maintenance requirements or standard
industry if no special tools and equipment is given. Equipment maintenance & operating
instructions is requested as necessary when purchasing the equipment.
All Managers are ensure that all required tools and equipment are available to perform
maintenance as specified in maintenance data and maintenance personnel have been trained
how to use new special tools & equipment and is recorded
Used of personal own tool is not allowed in aircraft, engine, components maintenance work.
The responsible Tools Store and maintenance personnel ensure that each tool and equipment, in
order to be acceptable for use, meet the following conditions:
Reference:
QP 204-01 Control and acceptance of tools and equipment
The responsible Managers may loan tools and equipment, which are rarely required and/or has
been ordered, but pending delivery and the following requirements are met:
a) The loaned equipment is the same as required by the A/C and/or A/C component
manufacturer;
b) The equipment is available at GMF AeroAsia as long as it is required;
c) The equipment has been loaned by a recognized source and it is supplied with its applicable
documentation;
d) Incoming and administrative inspection are performed;
e) A special inventory number is provided and for measurement equipment registration
number is put onto the calibration list;
f) The equipment is periodically calibrated as per established intervals and or its maintenance
and preventive maintenance is arranged;
g) The equipment is appropriately calibrated to standards traceable to National/International
standards acceptable to the Authority;
h) Place a label indicating that the equipment is loaned and where it is loaned from;
Loaned Tools & Equipment is processed for incoming inspection & registration before used and
controlled in accordance with MOE 2.4. and be regularly audited in accordance with audit plan.
If a tool or equipment required for aircraft and/or A/C components maintenance is not specified in
manufacturers' maintenance manuals, qualified maintenance personnel determine what tool is
used in accordance with standard practices and general maintenance on aircraft practices.
The possibility to use “alternative tooling” requires a previous verification in the maintenance data
of the product or component being maintained. The maintenance organisation has to proceed
differently depending if:
maintenance task in terms of sequence and performance of the maintenance, in which case
“Maintenance data not allowing or not clearly stating the possibility to use alternative tooling “of
this user guide applies.
2.6.3.3 Maintenance Data Not Allowing or Not Clearly Stating the Possibility to Use Alternative
Tooling.
There are cases, where the maintenance data does not allow or does not clearly states that
alternative tooling may be used. In those cases, the maintenance organisation may either:
• Acquire the specific tooling P/N by the identified vendor (s), or;
• Request a revision of the maintenance data directly to the TCH or STCH or ETSO holder to
include the alternative tooling proposed by the maintenance organisation before its use,
or;
• Request an approval for deviation to the maintenance data. Such deviation needs to be in
the form of a new approved data (i.e. data issued by an appropriately approved EASA Part-
21 DOA or under the conditions defined in bilateral agreements between the Community
and the competent authority of a third country). Such request is typically addressed to the
TCH or STCH or ETSO holder or if this is not possible, to any other appropriately approved
EASA Part-21 DOA.
If the alternative tools & equipment are manufactured by GMF, it’s identified in accordance with
QP 206-01.
In cases where an equivalent tool is used, the engineering services may modify the maintenance
documents ONLY IF ALLOWED by the aircraft or aircraft component manufacturer or respective
authority. See MOE Section 2.8 for modifying maintenance instructions.
In the case of tools related to NDT activity (i.e. ultrasonic probes, etc.), only a person qualified as
NDT level III on the relevant method can determine if an alternative tool is alternative to the one
specified by the maintenance data. Therefore, in this case, the equivalence assessment shall be
signed by an NDT level III.
Approval process and storage of the records for alternative tool is described in QP 206-01.
1. Instrument shop;
2. Gyro shop;
3. Composites shop;
4. Calibration shop;
5. Any other facility where a maintenance task requires specific environmental conditions such
as clean room as instructed in the manufacturer's maintenance data.
NOTE:
The production engineering for each unit is responsible for evaluating maintenance data
requirements and determining the appropriate environmentally controlled conditions for the
specific maintenance tasks.
The personnel shall wear adapted and protective clothing. Coveralls and gloves (cotton) are
available. Work-clothes should be changed and laundered at least every week or when
contaminated.
The engineering function responsible to order the appropriate maintenance data (if not supplied
by the operator / customer) in order to write the maintenance tasks and to distribute such data to
the maintenance personnel.
The Technical Publication Services is responsible to order from the source of data, receive and
register the external origin maintenance data and any subsequent revisions. The data required will
be ordered on an on-going basis to ensure that always the latest revision and update service from
the supplier is in place including supporting evidence. Contracts or agreement with the data
suppliers must be available as evidence that the maintenance data will be updated in the future.
The Technical Publication Services will keep the master documents and will establish the document
control and distribution system as required by QP 208-01. Distribution of maintenance data can be
either in electronic or hard copy format.
The Technical Publication Services will destroy obsolete documents, unless for historical purposes,
which will be identified as such and put separately.
The Technical Publication Services monitor the amendment status of all documents. To ensure that
all amendments received, Technical Publication Services will be a subscriber to any document
amendment scheme. Special attention should be given to Type Certificate related data such as
certification life limited parts, airworthiness limitations and Airworthiness Limitation Items (ALI) etc.
Current manufacturer indexes will be maintained to identify the current revision of external origin
data and the current documents will be distributed to the users as applicable.
When the maintenance data is distributed electronically via the network, the Technical Publication
Services will ensure that a back up system will be readily available for use in case of shutdowns or
malfunctions.
All Senior Managers and Managers are responsible to make available to personnel current
maintenance data as required to ensure the proper functioning of the operations. Data being made
available to personnel means that the data shall be available in close proximity to the aircraft or
aircraft component being maintained for study.
Where computer systems or other electronic media are used, the number of computer terminals
should be sufficient in relation to the size of the work program to enable easy access, unless the
computer system can produce paper copies.
Each workstation will have access and use the following minimum current maintenance data, as
applicable:
▪ All maintenance related EASA and associated Advisory Circulars;
▪ The EASA publication entitled 'EASA Part-145 Listed Organizations’;
▪ All applicable national maintenance requirements, service bulletins and notices;
▪ EASA airworthiness directives plus any national airworthiness directive required as per
Authority of A/C registration plus any non-national airworthiness directive supplied by a
contracted non-EU operator / customer or customer as well as Critical Design Configuration
Control Limitation (CDCCL).
The aircraft maintenance should have and use the following maintenance data, as appropriate:
▪ The appropriate sections of the operator / customer's aircraft maintenance program;
▪ The aircraft maintenance manual, repair manual, supplementary structural inspection
document, corrosion control document, service bulletins, service letters, service instructions,
modification leaflets, NDT manual, parts catalogue;
▪ Type certificate data sheet and any other specific document issued by the type certificate or
supplementary type certificate holder as maintenance data,
The Engine/APU should have and use the following maintenance data where published:
▪ The appropriate sections of the engine/APU maintenance and repair manual;
▪ Service bulletins, service letters, modification leaflets, NDT manual, parts catalogue;
▪ Type certificate data sheet and any other specific document issued by the type certificate
holder as maintenance data.
The component workshops should hold the following maintenance data where published:
▪ The appropriate sections of the vendor maintenance and repair manual;
▪ Service bulletins and service letters plus any document issued by the type certificate holder
as maintenance data on whose product the component may be fitted when applicable.
The workstations with specialized services should hold following where published in respect of the
particular specialized service(s):
▪ Specialized services process specifications;
▪ Standards and specifications applicable to each special process as required by the aviation
authorities;
Engineering function for each workstation is responsible for data distribution and control and
subsequent amendments from the Technical Publication Services. After reviewing the
amendments and incorporating the revisions into the maintenance instructions, engineering
function will distribute the data to the maintenance personnel.
A document control system will be in place by Engineering Services, which identifying the locations
where the documents are distributed and their current revision status. They will be responsible to
control and monitor the revisions of the data, which is available to maintenance personnel.
The engineering function and the maintenance personnel will check on regular basis the current
revision status of the data against manufacturer’s current indexes, provided by Technical
Publication Services through LAN-Internet-Intranet access connection, to ensure current revisions
are in place. Temporary revisions shall be considered as normal technical data.
This data will be delivered and registered to the responsible engineering function on each
workstations or line maintenance managers where the work is to be performed. For the operator /
customers, which have full maintenance contract, delivery and registry of the data must be
performed by Technical Publication Services.
GMF AeroAsia will use English for the performance of maintenance. When GMF AeroAsia receives
maintenance data published in other than English language, the document will be translated into
English. All Maintenance records given to the customer will be in English.
References:
QP 208-01 (Document and Data Control)
This chapter describe how the maintenance instruction developed and issued by GMF starting
from the maintenance data (i.e., AMM, CMM, etc.)
The following maintenance instructions (forms) will be used to write the maintenance tasks:
▪ Job Card - Form No. GMF/Q-002 is used for the routine work;
▪ PD Sheet - Forms No. GMF/Q-026 is used for ELMO components and GMF/Q-167 for avionic
component;
▪ PD Sheet – Forms No. GMF/Q-374 for engines;
▪ PD Sheet – Forms No. GMF/Q-150, is used for structure components and cabin components.
▪ Maintenance Defect Rectification (MDR) - Form No. GMF/Q-003. It is used for non-routine
work at aircraft maintenance.
Inspection and test data sheets as applicable for the recording of inspection and test results, and
other maintenance data such as drawings based on SRM references.
Competencies required
Personnel who write maintenance instructions must be able to put into practice the following:
a) Properly interpret the maintenance requirements into maintenance tasks and have an
appreciation that they have no authority to deviate from the approved data. Any deviation
from approved data will invalidate the applicable TC or STC and will result in unapproved
parts or systems. Deviations of original values, materials, processes or text need TC or STC
Holder or Authority approval.
b) They are not allowed to carry out the engineering design of repairs and modifications.
c) All maintenance documents will accurately reflect the operator / customer's maintenance
program and the contracted work scope and the article's configuration requirements.
The Engineering function in each department will take the following steps to develop a customized
work package of maintenance instruction to meet the intended scope of work per operator /
customer's maintenance program. The customized work package will be developed using the
operator / customer's furnished maintenance data or using references given by the operator /
customer and manufacturer (for A/C components).
a) Defining operator / customer's or maintenance data and other external origin maintenance
data (see section 2.8) and also defining tooling and equipment requirements.
3. Order through technical library the necessary documents based upon the official data
index provided by the manufacturers;
4. Obtain the new documents or revisions from library before being distributed. Evaluate
documents and document changes for validity, analyze the contents and make changes
to the computerized back up files as necessary;
6. Authorize the new documents or revisions for distribution after being evaluated.
Distribute the documents to the users;
a. Transcribe accurately all tasks in the approved maintenance data including CDCCL
into Job Cards, PD Sheets or MDR in a way the technician can understand. Refer to
decision-making diagram to determine when a duplicate inspection or a required
inspection is necessary. (See MOE 2.23). Write the maintenance tasks in the proper
sequence as they are going to be performed;
2. Complex maintenance task shall be subdivided into clear stages to ensure a record of
the accomplishment of the complete maintenance task. For the task requiring double
check, it must be clearly described mentioning the correct and clear reference.
3. Use simple, clear and imperative words, when necessary, write the maintenance tasks
in both Indonesian and English language;
5. Write on the Job Card, PD Sheet, or MDR, all used tools mentioned in maintenance
approved data. Also, write tools to be used if different but equivalent to those given in
the maintenance approved data;
7. For Job Card, PD Sheet or MDR involving many units in its activities the process owner
remains responsible, the process owner of Job Card, PD Sheet or MDR is respective
planning engineering. Determine the workstation, skills required from the technician to
perform specific tasks. For examples: flight control checks, compass swing, run up, etc,
must be performed by technicians holding appropriate licenses.
NOTE:
See MOE 2.21 for “Security of Computer Generated Job Cards & PD Sheets”.
See MOE 2.13 for “Preparing the work package”.
a) When maintenance instructions covered in maintenance data taken from different references
(like manufacturer standard practices, approved methods), they need to be harmonized in a
single document;
All quality requirements addressed in the engineering instructions will be referenced to and be in
compliance with approved maintenance data.
a) Where the TC or STC holders original intent can be carried out in a more practical or more
efficient manner;
b) Where the TC or STC holder’s original intent cannot be achieved by following the
maintenance documents. For example, where a component cannot be replaced following the
original maintenance documents, Inform the author as per MOE 2.27;
c) For the use of alternative tools/equipment.
Important note:
Critical Design Configuration Control Limitations (CDCCL) are airworthiness limitations. Any
modification of maintenance instruction linked to CDCCL/ FTS constitutes an aircraft modification
that must be approved in accordance with NAA regulation in which the aircraft is registered.
Procedure
The Engineering Services informs the manufacturer for the encountered problem (a), (b) above or
(c) as appropriate per MOE 2.27. When the manufacturer agrees with that change, the engineering
services must give a written statement or additional instructions of how the change will be done
and distribute to planning engineer.
Upon approval by the manufacturer the engineer function in each department will modify the Job
Card, MDR, or PD Sheet to following the instruction given by engineering services.
Prior to distribute to maintenance The Qualified inspector will review the modified instructions and
will verify if a letter from manufacturer is in place. When satisfied, he will allow the practical
demonstration of the process using the modified instructions.
The Quality Control inspector will witness the maintenance process to verify that the proposed
modification of the process results in the same or higher output. When the Quality Control
inspector is satisfied, he and the mechanic will stamp on the modified maintenance instruction.
The modified maintenance documents will remain in the work order file attached with all
supporting reference including manufacturer's letter.
Additionally, the planning engineer will keep a copy of the modified maintenance documents and
all supporting data.
NOTE 1:
When the manufacturer does not agree with proposed changes or the Qualified inspector is not
satisfied after demonstrating the proposed change in process, the planning engineer WILL NOT
changes the maintenance documents.
NOTE 2:
THE ENGINEERING SERVICES IS NOT ALLOWED TO CARRY OUT THE ENGINEERING DESIGN OF
REPAIRS AND MODIFICATIONS
2.8.3.1 General
GMF AeroAsia will establish and maintain a documented quality system as a means of quality
assurance that the articles being maintained conform to specified quality requirements. The
primary objective of the quality system is to enable GMF AeroAsia to ensure that it can deliver a safe
product and that it remains in compliance with the Authority requirements. It will include:
The quality system procedures will be developed by all responsible functions at GMF AeroAsia. They
will cover all aspects of carrying out the maintenance activities and they will lay down the standards
on which GMF AeroAsia intends to work. The procedures will describe how GMF AeroAsia intends
to meet the Authority regulations and how GMF AeroAsia will achieve its policies and objectives.
The responsibility for integrating the quality related activities to all functions and monitoring
compliance with the quality system requirements will be on the Quality Assurance. The Quality
Assurance will identify and report operating quality deficiencies to the Management and will
measure the effectiveness of the quality system. Below is the structure of the quality system
documentation.
The MOE contains a summary of the relevant procedures with respect to the Authority
regulations/requirements. The MOE is the interface between the above mentioned regulations/
requirements and the documented quality management system of GMF AeroAsia. Quality
Assurance will review MOE refer to revision of EASA regulation which listed in FO.CAO.00136-xx
withdrawn in EASA website. Monitoring of FO.CAO.00136-xx revision will be performed monthly.
The GMF Quality Management System consists of the MOE and detail procedures laid down as
Quality Procedures (QP) and Work Instructions (WI). The Quality Procedures describe
interdepartmental quality related activities issued by the Department managers and accepted by
VP of Quality Assurance & Safety. The QP's describe how each element in the MOE will be performed
and the responsibility of performing certain quality functions.
The Work Instructions are developed, approved and controlled by the Departments and
predominately describes administrative departmental procedures and these procedures concurred
by VP Quality Assurance & Safety. The Quality Assurance & Safety ensures through auditing that the
WI's do not violate any requirements set forth by the MOE and the QP’s and the NDT Procedures
considered as the same level as Work Instructions.
The maintenance instructions including forms as appropriate describe the specific item work that
need to be done, by tailoring the customer’s and manufacturer’s quality requirements into the
specific maintenance tasks and recording those maintenance requirements.
MOE
(SEE Section 1.11)
QUALITY PROCEDURES
(SEE Section 2.8.4)
WORK INSTRUCTIONS
Departmental Procedures & NDT Procedures
MAINTENANCE INSTRUCTIONS
Job Cards, PD Sheets, MDR, Records, Engineering
Instruction (MOE 2.8 & 5.1.1)
2.8.4 Issue/Revision & Control of Quality Procedures & Associate Forms Related with the
Approval
The Quality Procedures (QP) and the associated forms are issued and revised by the responsible l
Senior Managers. They are the owners of the Quality Procedures and they remain responsible to
any changes and for their full implementation. The VP for Quality Assurance & Safety accepted all
Quality Procedures by signing the Procedures Issue Revision status Log and the List of Effective
Pages.
The originator of the QP is responsible for - prior to each QP approval by him and prior to submitting
the QP for acceptance for any initial or subsequent issue/revision to:
The Quality Assurance & Safety, when receives from the originator the draft of proposed initial or
amended QP together with the appropriate forms mentioned in (d) above, will ensure the changes
do not violate the regulations and this manual requirements, comments as necessary and will
accept or reject the amendments or the new Quality Procedure.
The Procedures Issue Revision status Log and the List of Effective Pages will be available for each
QP so it can be checked and kept current. A vertical Line in the left margin of each revised paragraph
will be added to indicate the current revision. When a revision takes place in any page of the QP,
the revised page will be marked by a sequence number '1' as a first revision. If a second revision in
the same page or different page takes place, it will be marked as a sequence number '2'.
When the revisions affect more than 50% of its content, the QP may be reissued. When an issue
takes place, the revision number will start from zero and a next issue letter will be assigned (from B
to C for example). Issues are numbered in letters and revisions in numbers.
The Quality Assurance & Safety will have those revisions finds necessary produced in a final form
and accepted by the VP of Quality Assurance & Safety. Upon accepted by VP of Quality Assurance &
Safety, the revised copies will be distributed to each manual holder per Section 0.5.4 and 0.5.5
NOTE:
Spelling correction is not considered a revision and will not be handled as such.
The Quality Assurance & Safety will keep a log of canceled Quality Procedures and an issue revision
status log. The logs will be kept updated and accessible via LAN.
The authorized Quality Assurance & Safety personnel will keep the electronic version of the QP
current at all times. Security control using passwords will be applied for the maintenance and
control of the master back up files in database. Authorized personnel will have access and make the
revisions.
The Quality Assurance & Safety must ensure that there is only READ ACCESS to the users and that
the Quality Procedures are located only in the prescribed folders of the LAN.
Addition instruction for generating and controlling the forms as well as form numbering system,
see Section 5.1 of this manual. For distribution and control of QP, see section 0.4.3 of this manual
2.8.4.3 QP Training
All Senior Managers are responsible to familiarize their employees with the appropriate content of
the Quality Procedures. The Senior Managers must ensure that each employee understands and
follows the Quality Procedures in the area of their responsibility.
All management and maintenance personnel are responsible to become familiar with the contents
of the Quality Procedures as applicable. They must fully follow the contents all the times and they
must report any errors, misunderstandings and any problems regarding the implementation to
their superiors and Quality Assurance & Safety for corrections or further clarification.
The VP for Quality Assurance & Safety may issue a Quality Bulletin when he deems necessary in
order to communicate quality and safety related matters, to further clarify procedures and
Authority requirements and to communicate specific customer requirements. The Quality
Assurance & Safety will keep a log of the Quality Bulletins issued and will define the numbering
control system.
Communicating matters affect to the quality deficiencies caused by GMF AeroAsia, report will be
issued as per point 2.18.2 of this manual.
All repairs on aircraft, aircraft components or engine will be accomplished in accordance with
approved maintenance data. The following requirements are covered:
a) Control of non-conformities and damage assessment of A/C, A/C components and engines;
b) Damage assessment & control of components and parts pending disposition;
c) Fabrication of parts for the repair of operator’s aircraft, A/C components and engines;
2.9.1 Repairs
Any aircraft defect or any deviation from TC/STC Holder design found on the aircraft, will be
properly identified with a Warning tag (form GMF/Q-104), recorded on MDR (form GMF/Q-003)
and reported to QC staff for further corrective actions as per the requirements of this procedure
and QP 209-05.
The Engineering Function will perform a damage assessment to assess if the defect or deviation
can be rectified per available approved maintenance data such as AMM, SRM, CMM or other
maintenance data published by the TCH, STCH, etc. If it can be rectified per available approved
data, he will write the instructions in the MDR (Form GMF/Q-003).
If the defect cannot be rectified per available approved data, GMF AeroAsia Engineering Services
will seek a repair approval from TC Holder, EASA part 21 DOA, and EASA.
NOTE:
Any component removed due to non-conformities will be tagged with a serviceability tag Form
GMF/ Q-434 and will be sent to PPC storage area and then to shops for repair.
Unserviceable components and engines will be investigated, rectified and re-tested. Depending
on the degree of maintenance required based on the inspection or test results, further actions
may be required such as disassembly and detail parts inspection as necessary so that the
component or engine (or its break down parts) to become airworthy. The disposition may be one
of the following:
a) Accept (for break down parts). Ready for installation to the next higher assembly. Accepted
components or parts are tagged and routed to accumulation areas waiting installation to
the next higher assembly. For components, parts, and engine, the 'Serviceability Tag'. Form
No.: GMF/Q-434 is used. For engine maintenance (engine components and parts) the
GMF/Q-131 ''ready for assembly item'' tag is used. The serviceability tag will remain in the
work order file.
b) Repairable, per available maintenance data. Repairable components or parts are routed for
repair using the following PD Sheets:
c) Scrap (for break down parts). Scrapped parts will be identified with a "Condemned Tag".
Form No.: GMF/Q-013. This tag will not remain in file. Traceability of the scrapped parts will
be established with the PD sheets and parts break down sheets traceable to the work order.
Scrapped parts are handled as per section 2.19.4 of this manual.
For aircraft and components, which are maintained and are to be released to service under the
EASA Part-145 regulations. GMF AeroAsia does not have EASA Part-21 subpart M approval to
classify a repair as major or minor. Such classification (minor or major repair) must be done by an
EASA Part-21 subpart M approved maintenance or design organization. All work will be done per
approved maintenance data.
When the repair is classified as minor, the planning engineering will search for a repair solution
through the standard practices manuals or other approved by EASA data. If the planning
engineering cannot find a repair solution from the above data, comply with the requirements of
the major repair.
NOTE:
GMF AeroAsia planning engineering is not allowed to perform the design engineering services for
both repairs design and/or STC design.
2.9.1.4 Damage Assessment and Control of Components & Parts Pending Disposition
Process Flow
The controlling of requested repair in accordance to the scope of work refer to MOE section 4.4.
a. Issue a ''Pending Disposition Tag'' Form No.: GMF/Q-074 for any non-conforming part or
component which cannot be repaired per approved data and for which the approved data
does not explicitly requires scrapping it.
b. Move the defected part or component to the hold area if its size permit;
c. Submit a copy of the ''Pending Disposition Tag'' Form No.: GMF/Q-074 to QC Manager and
PPC Manager.
a. Register the material on the ''Pending Disposition Log'' Form No.: GMF/Q-108 ;
b. Maintain the non-conforming material hold area;
c. Be responsible for the security of the hold area;
d. Control the incoming and outgoing material by completing the appropriate blocks of the
''Pending Disposition Log'' Form No.: GMF/Q-108;
1. Accept, if all inspection characteristics fall within approved data requirements. Tick the
accept block on the Form No.: GMF/Q-074 and write on remarks the reason it is
considered acceptable;
2. Repair, if it can be repaired as per approved data. Tick the repair block in the tag No.
Form No.: GMF/Q-074 and write on remarks the reason the part is considered
repairable and the repair reference;
3. Scrap, if the manufacturers’ technical manuals say so, or if it is uneconomical to be
repaired. Tick the scrap block in the tag Form No.: GMF/Q-074 and enter reference;
4. Hold the item to hold area when it is still pending disposition waiting for a repair
approval. Tick the block “hold wait for repair approval” of form No.: GMF/Q-074 and
contact the planning engineer.
a) Obtain an approved repair scheme by the manufacturer or submit a repair scheme to the
manufacturer for approval;
b) When an alternative means of obtaining approved data is desired and it has agreed by the
operator, contact the aviation authority of the registration country and provide a repair
scheme for approval. This procedure should be in compliance with operator's procedures
and the application form should be as required by the operator;
c) Enter in the form GMF/Q-074 the final disposition and sign the form.
NOTE 1:
A proposed repair scheme must be followed by the complete proposed repair instructions,
description of the defects, photos, as any other supported data as required.
NOTE 2:
When a repair scheme received from the OEM, and/or an approval obtained from the aviation
authority, this repair scheme is applicable only for the specific Serial Number. The approved repair
will be valid only for the specific Serial Number and not for same part numbers unless the TC
holder agrees.
NOTE 3:
All repair instructions and communications with manufacturer and operator will be in writing and
appropriate records will be kept as an evidence of the proposed repairs.
When approved repair scheme or maintenance data is available, release the item for repair. After
repair, it will be re-inspected to ensure it meets the approved repair scheme requirements.
NOTE:
When a repair is not allowed by the TC holder, the part or components will be immediately
scrapped using the form No.: GMF/Q-013.
GMF AeroAsia may fabricate parts for use during repair or modification of Aircraft to a restricted
range of part if:
The fabrication, inspection assembly and test are clearly within the technical and procedural
capability of GMF AeroAsia refer to scope of work section 1.9.
All necessary data to fabricate the part is approved either by the Authority of aircraft registration
or the Type Certificate Holder or Design Organization Approval Holder.
In situation where the part is not readily available in market, under customer authorization, GMF
AeroAsia will fabricate the part and shall either provide evidence of:
§ Sufficient data to manufacture the subject part already exists in the current issue of the
approved Maintenance data (i.e. the CMM or AMM refers or describes the fabrication
process and/or drawings to be used, etc.). Typically this is the case described in section
2.9.2.2.1 point A and B, or;
§ Direct authorization (or no objection) received from the design approval holder to
fabricate those specific parts, which shall also include the identification of the fabrication
data (i.e. drawing, etc.) to be used. Typically this is the case described in 2.9.2.2.1 point C;
If any special process involved, GMF AeroAsia must have the capability including qualified
personnel, equipment, applicable special process and procedures and specifications.
GMF AeroAsia will only fabricate items within the following limitations:
GMF AeroAsia will not supply to any party, and those parts will not qualify for certification on
EASA Form 1.
The data specified may include repair procedures involving fabricate of non-standard parts
provided the data for such parts is sufficient to facilitate the fabrication.
Where special processes or inspection procedures are defined in the approved data and are
necessary for the fabrication of the parts which are not available, GMF AeroAsia cannot fabricate
the part. GMF AeroAsia will perform these following fabrication group under the scope of rating,
which GMF AeroAsia may demonstrate to the competent authority having the effective technical
capability.
Note:
1. All the above parts fabricated, must be in accordance with data provided in overhaul or
repair manuals, modification schemes and service bulletins, fabricating drawing for TC and
STC (approved by authority) or otherwise approved by the Authority.
2. It is not acceptable to fabricate any item to pattern unless an engineering drawing of the
item is produced which include necessary fabrication processes and which is acceptable to
the Authority.
Any of the following may be considered acceptable data for fabrication of parts by the GMF
AeroAsia:
a) Instructions for continuing airworthiness issued by TCH, STCH or any other organization
required to publish such data by Part 21 (such as ETSO holder). This case typically includes
fabrication procedures directly provided in maintenance data such as AMM, SRM, CMM,
Overhaul or Repair Manuals, ESM, SB, etc.;
b) Modification and/or repair data, involving the fabrication of parts, approved under EASA Part-
21 regulation or under the terms of a bilateral agreement. This case typically refers to data in
support to repairs or modifications which are not already included in available approved data
(i.e. structural damages outside the limits of the SRM, etc.);
c) Manufacturing drawings for items specified in aircraft, engines, components parts lists
directly provided or made available by a TCH, STCH or an approved production organization,
which is not referred to in other maintenance data (such as AMM, SB, etc.). As already
specified in 2.9.2, in this case a direct authorization (or no objection) received from the design
approval holder to fabricate those specific parts is necessary, which shall also include the
identification of the fabrication data (i.e. drawing, etc.) to be used.
GMF AeroAsia shall ensure that the data to fabricate parts is:
§ Falling in one of the cases identified above;
§ Applicable to the concerned part;
§ Up to date, is legally obtained and respect the proprietary data protection; GMF AeroAsia
shall not perform reverse engineering parts when do not have legitimate access to the
approved design data;
§ Including all necessary information of part numbering, dimensions with tolerances,
materials, processes, and any special manufacturing techniques, special raw material
specification and/or incoming inspection requirement.
The fabrication of parts process shall be included by the GMF AeroAsia in the work
card/worksheet system (i.e. worksheets, process sheets, engineering instructions, etc.). Work
cards/worksheets will be used to convert/split the acceptable data for fabrication into clear stages
of work instructions for maintenance personnel. The work card/worksheet system shall be subject
to a control procedure which shall:
§ The planning engineering is responsible to ensure that all-necessary information;
approved data and approved drawings and capabilities are available. Should the
availability of the data and capability is satisfied, the production engineering will develop a
PD Sheet, which will clearly describe the steps to be taken for the fabrication of the parts.
The PD Sheet should describe from the Identification of materials, to the fabrication
process step by step, the final inspection of the parts, the identification and placement of
GMF AeroAsia Number and final acceptance of the parts. Also the PD Sheet must clearly
identify the aircraft registration on which the parts will be installed.
For Customer, which have full maintenance contract, the approval for fabrication of parts
must be issued by Engineering Services.
§ Ensure that each part undergoing fabrication is unambiguously linked for use on a specific
product or component undergoing maintenance in GMF AeroAsia. This requires that the
product or component where the fabricated part is going to be installed shall be clearly
identified in the worksheet/work card (i.e. fabricated for a/c MSN, for Landing Gear s/n
xxxxx, etc.);
For any given part/batch fabrication process, the relevant EASA Part-145 work card/worksheet
shall contain:
§ The data sufficient to define fabrication such as but not limited to reference(s) of the
fabrication maintenance data, required tooling, part numbering, dimensions with
tolerances, incoming inspection requirement, raw material specification, detailed
fabrication processes, any special manufacturing techniques, marking instructions,
intermediate and final inspections, testing, etc.
§ Identification of the processes which are subcontracted and related specific inspections by
GMF AeroAsia.
The work card/worksheet shall describe the final inspection and associated conformity statement.
The final inspection stage is required at the completion of the part fabrication. The final inspection
shall be done independently from the fabrication itself. In addition the final inspection shall be
done before, separately, and independently from, any inspection required at the installation of
the part.
The results of the final inspection shall be recorded and formalised through a dedicated form
(which cannot be an EASA Form 1), or directly inside the work card/worksheet system described in
the previous chapter provided it is clearly distinguished from task fabrication stages; The final
inspection records shall contain reference to the following statement “part(s) fabricated as per
MOE 2.9”.
In conclusion, to support and record the parts fabrication process, a standard “fabrication file” is to
be used for each part or batch to be fabricated by GMF AeroAsia, being composed by:
This “fabrication file” will constitute the maintenance records and will be fabrication records
o undertake the necessary engineering functions to fabricate the part, such as but not
limited to developing the data described in chapter 2.9.2.2.2 “Fabrication process -
work card/worksheet system”;
o sign-off for the accomplishment of the fabrication process related tasks including the
final inspection stage. Special attention should be paid to tasks requiring specialised
knowledge and skill (i.e. NDT/NDI, welding, etc.);
§ control and authorised amendment of all data for the fabrication, inspection and test to
ensure that:
o it is complete and up-to-date at the point of use, readily available to fabrication and
inspection personnel, and used when necessary;
o during execution, all works are accompanied by documentation giving either directly
or by means of appropriate references, the description of the works as well as the
identification of the personnel in charge of inspection and execution tasks for each of
the different work phases;
o each part is inspected in such a way which identifies the nature of all inspections
required and the fabrication stages at which they occur (i.e. fabrication work cards
with clear inspection stages, such as dimensional checks, NDT, etc.);
§ when fabrication is sub-contracted, the procedure refer to MOE section 2.1.1.1
§ parts in process are inspected for conformity with the approved data for fabrication at
points in production where accurate determinations can be made;
§ procedures to deal adequately with non-conforming parts identified in the fabrication
process. Such parts shall be treated as “unsalvageable” and identified, segregated,
disposed to preclude its further use (i.e. mutilation by grinding, burning, etc.);
§ the means to achieve adequate configuration control of fabricated parts, to enable GMF
AeroAsia to make the final determination and identification for conformity and eligibility
status;
§ incoming materials used in the finished product are properly identified as specified in the
approved data for fabrication;
§ Parts in process are dully identified and segregated as being fabricated by GMF AeroAsia.
2.9.2.4 Marking
Any fabricated part shall be marked according to the instructions provided in the approved data
for fabrication, including:
§ a part number;
§ GMF AeroAsia`s identity.
The main criteria to establish how and by which means the part shall be marked shall be based on
the information available in the approved data (i.e. marking field, possible depth and/or means,
actual text or symbols to be used, etc.).
By derogation from the above, in cases where it is impractical to mark the fabricated part without
compromising the airworthiness (integrity) of the part or not enough space for the marking
information is available due to the size/shape issues, the documentation accompanying the part
shall include the information that could not be marked on the part. In this case the use of a label is
recommended.
2.9.2.4.1 Fabrication Part Number Identification
For standardization and traceability purposes of parts fabricated by GMF AeroAsia, the following
standard is recommended be used to identify the “fabrication P/N”:
a. original Part Number (mandatory): part number provided in the approved fabrication data;
b. GMF AeroAsia identification (mandatory): EASA.145.XXXX6;
c. additional GMF AeroAsia identification codes (optional): additional digits (number and/or
letters) may be added according to criteria specified in the MOE to facilitate the part
traceability (i.e. year of manufacture, workshop, location, batch number, etc.);
Special attention should be given to the fact that any symbol or digit included in a part number
identification (i.e. point, comma, dash, etc.) is to be considered integral part of the P/N and
difference shall be made between lowercase and capital letters. Therefore, the P/N identification
marked on the part shall exactly reflect the P/N stated in the documentation accompanying the
part.
Therefore, GMF AeroAsia the information (e.g., by P/N-batch of the fabricated parts, or by
identification of the component/engine/aircraft on which the fabricated part is installed);
§ Ensure that, when a subcontractor is used according to MOE 2.1.1.1, the records retention
function is not subcontracted and the records are duly retained by GMF AeroAsia
§ The fabrication records are composed by the documents described in the following
paragraphs 2.9.2.5.1 and 2.9.2.5.2
The “fabrication file” referred in chapter 2.9.2.2.4 shall be kept for each part or batch in compliance
with records retention time provided in MOE section 2.14.2. Particular attention shall be made to
the fact that the time retention period is not counted from the date of fabrication but the date of
release to service of the product or component on which the fabricated part is installed.
All fabricated part shall be maintained in a such of list (i.e. paper register, database, etc.) that
inform all the parts/batches which have been fabricated by GMF AeroAsia together with the
information of the product/component on which those parts have been installed. The following
minimum information need to be recorded.
The certifying staff will be responsible to ensure that overhauls, repairs, modifications,
replacements, inspections and tests have been carried out in conformity with approved standards
/specifications /requirements for the aircraft and/or components listed on their Schedule of
Approval. These activities shall be carried out in accordance with the approved manuals, drawings
and schedules related thereto, and any documents approved by the NAA. This implies to the fact
that only those parts fabricated in accordance with approved drawings and other maintenance
data.
The certifying staff will be responsible to ensure that all the requirements mentioned in this
paragraph have been followed. Before accepting the part for installation, will ensure that a GMF
identification number is engraved on it, a serviceable tag has been issued and such tag is
traceable to the fabrication records such as PD sheets, etc. He will also ensure that the records
used to fabricate the part will remain as part of the A/C maintenance records.
Prior to maintenance release, CRS shall compliance with the approved operator’s
maintenance programme. The certificate of release to service should relate to the task
specified in the (S)TC holder’s or operator’s instructions or the aircraft maintenance
programme which itself may cross-refer to maintenance data. Detail regarding the
issuance of CRS defined in MOE chapter 2.16.
All maintenance shall be performed by qualified personnel as described in part 1.6, following the
methods, techniques, standards and instructions specified in maintenance data. Furthermore, an
independent inspection shall be carried out after any flight safety sensitive maintenance task.
The objectives of the maintenance program is to bring the A/C or A/C component to an airworthy
condition in respect to the work requested by the customer/operator within the agreed timetable
and such work to be in accordance with the Authority of A/C registration regulations.
Upon the receipt of the customer’s work order and the maintenance program, the production
planning and control will plan the work as per MOE 2.28, will launch the work package as per MOE
2.13 and will initiate the performance of maintenance with the following activities:
b) The preparation of the appropriate maintenance instruction for the repair of defects found
during the preliminary inspection. MOE 2.8;
c) The disassembly of the article to the extend required for repairing defects found during
preliminary inspection plus to execute the customer's work scope;
f) In process Inspection;
h) The execution of the required inspections as appropriate. See MOE 3.7 & 2.23;
If required, GMF through Engineering Services function will assist operator to:
1) Developing the aircraft maintenance and reliability program
2) Perform collection and analysis of the reliability data
3) Provide reliability reports
4) Propose corrective action
When the contract with operator is establish, GMF through Engineering Services function will
provide the report of maintenance program variations, corrosion control program reporting, SSI
reporting, and reliability reporting as per operator procedure.
The qualified inspection personnel will perform the preliminary inspection of the A/C and A/C
components. When a functional test is necessary as part of the preliminary inspection (A/C
systems, engine or components), such test will be performed by the qualified personnel.
All inspection and test results, including missing parts, will be recorded in the following forms
together with any additional test data sheets and other supplemented documents traceable to
work orders:
The records of the defects found will be submitted to the planning or production engineers or
AMEL staff who will supplement the customer's work order with the appropriate maintenance
instructions per MOE 2.8 in order to rectify the defects.
Damage assessment of non-conformities pending disposition will be done per MOE 2.9. All
defects found will be rectified per approved maintenance data.
Inspection for hidden damage may involve further disassembly as necessary to locate the
suspected damaged area. It will include a thorough and searching inspection for hidden damage
in areas adjacent to the damaged area and/or in the case of deterioration, a thorough review of all
similar materials or equipment in a given system or structural area.
Such inspection will involve visual non-destructive inspection to the suspected area and its
surroundings and predominantly will include the appropriate non-destructive tests (NDT)
methods given by the manufacturers.
Inspection results will be recorded on the appropriate documentation such as Job Cards, MDR,
and PD sheets.
NDT inspectors, as qualified by Section 3.11.1 will perform NDT. Results will be recorded on the
forms give below and will be traceable to the work order and the appropriate Job Card, MDR, or
PD Sheet.
The records will clearly indicate the kind of defect found such as crack, void, inclusion, corrosion or
any other kind of discontinuity, the length and the area the defect found.
The scope of this inspection will be governed by the type of article involved with special
consideration given to previous operating history such as Service Difficulty Report or Malfunction
or Defect Reports, service bulletins and AD Notes applicable to the unit involved.
The records of the defects found will be submitted to the planning or production engineers or
AMEL staff who they will supplement the customer's work order with the appropriate
maintenance instructions per MOE 2.8 in order to rectify the defects.
Damage assessment of non-conformities pending disposition will be done per MOE 2.9. All
defects found will be rectified per approved maintenance data.
This inspection will be accomplished with a frequency determined by the maintenance manuals
and Job Cards, MDR or PD sheets and will mainly consist of:
c) Specific inspections or checks required to be made and sign for by the inspector;
The maintenance must be held until the inspections and tests have been completed or necessary
reports have been received and verified.
The records of the defects found will be submitted to the production engineers or AMEL staff who
will supplement the customer's work order with the appropriate maintenance instructions per
MOE 2.8 in order to rectify the defects.
Damage assessment of non-conformities pending disposition will be done per MOE 2.9. All
defects found will be rectified per approved maintenance data.
References:
QP 209-03 Engine Maintenance Process Control
QP 209-13 Component Maintenance Process Control
QP 209-05 A/C Maintenance Process Control
Inspection and tests will be performed in accordance with the inspection and test criteria of the
manufacturers' maintenance manuals. Required equipment, instrumentation, methods,
instructions, parameters, and test cell correlation will be monitored. Software used for acceptance
of components undergoing test at the test cell and ATE will be monitored through software
program. Faults encountered during test will be monitored and corrected per TC Holder
recommendations. See MOE 2.9.
Rejected components will be investigated, rectified and re-tested. Depending on the degree of
maintenance required based on the inspection or test results, further actions may be required
such as disassembly and detail parts inspection as necessary so that the component (or its break
down parts) to become airworthy. See MOE 2.9
References:
QP 209-03 Engine Maintenance Process Control
QP 209-13 Component Maintenance Process Control
2.10.2.6 Work performed at the Aircraft by Shop Personnel & Work Performed for aircraft
Maintenance in Shops
When an aircraft component is sent to shops for maintenance, the PPC must ensure that the shop
has the appropriate capability and approvals from the Authority requirements for the
performance of such maintenance. The following requirements will apply:
The operator will request GMF AeroAsia to incorporate the AD Notes as applicable. Additionally,
the Engineering Services will perform an AD search on the website every two weeks to retrieve
biweekly AD Notes applicable to the A/C or A/C components. He will keep a list of biweekly AD
Notes together with all applicable AD Notes and also have available the NAA AD Notes as
applicable to such A/C or A/C component. The list should be able to be accessed by other
functions.
When the AD notes from authority of A/C registration are not available via the website and/or the
website is not a reliable course (not recommended by the Authority), Engineering Services will
subscribe to a recognized source.
The engineering function on each department will arrange for the incorporation of the AD Notes
as requested by the operator and will bring to the customer's attention any additional AD Notes
they require incorporation during the present ground time. Should the customer for any reason
not desire to incorporate the AD Note and that AD Note is due, while the A/C, engine and
components are under the maintenance and GMF AeroAsia is responsible for issuing the CRS, the
engineering will notify the certifying staff who is in turn will proceed as per Section 3.9 of this
manual.
When the airworthiness control is directly ensured by the owner/operator, GMF shall demonstrate
that a contract is in place, attributing the responsibilities related to the ADs to such
owner/operator. This also applies to component(s) directly delivered by the operator to the line
stations.
2.11.2 AD Note & Service Bulletin Evaluation- Applicability and Capability Determination
The Engineering Services will evaluate each AD Note or Service Bulletin, which are provided by
operator, to determine A/C, engine and component applicability and the resources required such
as tools, material and man-hours, etc, for the development of the appropriate capability. If the SB
cannot be provided due to manufacturer’s policy, the SB evaluation should be ended without AD
Part Control. Engineering Services will enter the evaluation results on the Engineering Evaluation
Sheet (Form No GMF/Q -189) and will pass this information to production planning and
procurement. The production planning and procurement will arrange for the availability of the
resources as necessary.
The Engineering Services, in addition to the AD Note evaluation for determining and developing
the capability will evaluate if any part or component become obsolete or requires further rework
due to a design change coming from an AD Note. The Engineering Services will develop a file,
shared with read access to material planning department, engineering function in each
department and store manager and will list any such part or component. The list will include
corrective actions such as scrap or rework.
Note:
See MOE 2.3.1 for “Disposition & Withdrawal of Parts and Components from Stores Due to AD
Notes”.
2.11.4 Writing the Maintenance Instructions for the Incorporation of the AD & SB
The engineering function on each department will prepare the accomplishment instructions (job
cards or PD sheets) for the incorporation of the AD Notes as required by MOE 2.8.
The engineering function will develop for each work order an AD/SB Compliance Status Record
which will include the following:
Prior to incorporation of the AD Note and Service Bulletin, the engineering function in
coordination with the Quality Control in each department, will brief the maintenance personnel
about the AD/SB requirements to ensure they have an adequate understanding of what is to be
done and also to ensure that they can incorporate the requirements of the AD/SB. For any special
case, the engineering functions may request Engineering Services to assist.
Incorporation
Qualified personnel will incorporate the AD Notes and Service Bulletins in accordance with the
maintenance instructions (Job Card or PD Sheets). The Qualified inspection personnel in charge
will physically check if all SB/AD Notes have been effectively implemented and will check the
SB/AD Note Compliance Status Records for proper entries. Accomplishment of AD Notes will be
performed and/or supervised and certified by certificated/licensed technicians as qualified per
Section 3.8.3 of this exposition.
After the applicable maintenance execution have been verified and there are no non-compliances
which are known to endanger flight safety, certifying staff shall issue a certificate of release to
services (CRS) as per MOE section 2.16.
2.11.6 Control of Accomplished AD Notes and Service Bulletins for A/C, Engines and
Components Controlled by GMF AeroAsia
When GMF AeroAsia is contracted by the operator to control the AD Notes, the contract will
describe how GMF AeroAsia will perform such functions based on operator's maintenance
program. In this case, GMF AeroAsia will keep records of all AD Notes performed. Such records will
become available to the operator. The list of AD Notes will indicate either one-time compliance or
recurring compliance or the next due date, hours or cycles.
2.12.1 General
GMF AeroAsia will not determine (unless otherwise specified in MOE Section 2.12.4), what non-
mandatory modifications will be performed on operator's A/C or A/C components. The operator
under his maintenance program controls the non-mandatory modification (unless GMF Aero Asia
is delegated to perform such controls). GMF AeroAsia may suggest to the operator to comply with
some modifications and as far as its capability permits will perform all modifications requested by
the operator. The modification shall be carried out using as appropriate data approved by EASA
and the manufacturer.
When performing maintenance, GMF AeroAsia shall ensure that the CDCCL are not compromised.
And particular attention shall be given to possible adverse effects of any change to the wiring of
the aircraft, even of a change not specifically associated with the fuel tank system.
When modifications requested for compliance, the engineering services will follow the procedure
in Section 2.11 (airworthiness directive procedure) to analyze the resources required in terms of
tools, material and man-hours, etc for the development of the appropriate capability and also to
develop the maintenance instructions and recording system for the embodiment of the
modification.
The planning engineering will prepare the accomplishment instructions (Job Card or PD Sheets)
of the modifications as per MOE Section 2.8 to guide the maintenance function to incorporate the
modification.
The follow up of the Optional Modification is the responsibility of the operator who must ask their
enforcement on the order sent to GMF AeroAsia. When GMF AeroAsia is contracted by the
operator to control the optional modifications, the contract will describe how GMF AeroAsia will
perform such functions based on operator's maintenance program. Following to the contract,
GMF will communicate to customer using specific order to get approval from customer and using
jobcard which is interpreted from Engineering Instruction of operator or direct intrepet from SB to
control the performance. In this case, GMF AeroAsia will keep records of optional modifications
performed. Such records will become available to the operator.
This section is related with the preparation of the maintenance work package and any
amendments, the distribution of the work package to maintenance, the daily control of routine,
and non-routine work records and signing off the work performed.
The planning engineer writes the job cards as per MOE Section 2.8. After the job cards have been
developed, the planning engineer will assign a unique number of each job card and will inventory
all the Job Cards on the Job Card Inventory, Form GMF/B-011 traceable to Work Order Form GMF/Q-
001.
Before he released the work package to PPC, he will perform an adequacy check to ensure that the
prepared work package is sufficient for the scope of work and for the configuration of the aircraft.
He will check all Job Cards against the operator's work scope and Maintenance Requirements Items,
or Maintenance Planning Data, and he will ensure that:
a) All required routine maintenance tasks are included in the job cards. The total number of job
cards issued (as listed in the job card inventory form) and their content (the maintenance
tasks) must represent the full scope of work. This procedure may refer to the MOE section 5.1,
as applicable, where the forms and templates in use by the GMF AeroAsia are included.
b) The maintenance data referenced to the job cards is the correct one for the proper aircraft
configuration;
c) All the required inspection items by the operator have been planned;
d) All requirements mentioned in MOE Section 2.8 are met, and
e) Any corrective actions on deficiencies from previous maintenance, from shop floor changes
or from any improvements requiring correction of maintenance instructions are incorporated;
f) Comply with the requirements of section 2.13.2.1 (b) below as appropriate.
This procedure describes the composition of a standard work package as applicable to the scope
of work of GMF AeroAsia.
After completion of the maintenance performance, all or part of following document is compiled.
For the complete maintenance record refer to 2.14.
1. Aircraft Information
2. Certificate of maintenance
3. Customer Work Order & Amendment
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The Production engineer will load each job card number to the computerized system database, for
any non-routine MDR entered by PPC. For monitoring and controlling the work and they will
provide the appropriate information and support. Both production engineer and PPC will perform
the following prior to maintenance and on daily basis as appropriate:
a) Register each job card number in the computerized system together with the following
information:
b) Attach the appropriate maintenance data (ATA number) on each job card performing the
following:
▪ Retrieve the correct ATA number as given in the Job card and copy or print;
▪ Place a stamp for one time use only on the maintenance data stating the A/C
registration;
▪ Keep the job cards attach with the appropriate maintenance data.
c) Define and prepare tools and material for each job card.
NOTE: During the defect rectification and when an MDR is issued, the PPC is responsible to
comply with the same requirements mentioned above for each MDR.
d) Utilizing the Tally sheets in the control room, register the job cards or non-routine cards
required on daily basis. Keep on separate Tally Sheets the open, close, pending, etc job cards
and also enter the appropriate information in the computerized system.
e) For any non-routine work generated, assign a control number on each non-routine card and
proceed with the steps a) to d) above.
f) All cards whether open, pending or closed must not leave the Control Room.
g) All closed cards must be secured by the Planner and shall be accessible only to him. No other
personnel can access to the closed cards unless with the Planner’s authority.
II. Shop floor and/or emergency change to job cards, PD Sheets, MDR in process
Floor changes or emergency changes of the maintenance instructions during work in process may
take place any time a revision is necessary to correct improper statements, references, instructions
etc. The changes will be in hand writing, using black/blue ink, and will be done only by the planning
engineer or from the person who wrote the instruction.
When a statement is deleted (or replaced by another one), a line will draw over the deleted
statement, which will still be visible. Correction Fluid or any other means of deleting the statement,
which completely obscures it, are not allowed. The person who made the change will enter his
stamp or his name and signature. A statement that will describe the reason of change will be written
next to the appraise name & signature or stamp.
When an emergency change or shop floor change occur the back up master document will be
revised to incorporate the revision.
The authorized person who made the revision must determine if this revision affects any other
maintenance instruction.
2.13.2.1 Using the operator's job cards (or equivalent) or specific instructions for the performance
of maintenance
When the operator requires the use of his own job cards (or equivalent work cards/sheets) or his
own specific instructions as per his maintenance program, a customer’s quality plan will be
developed by production planning and control to assist the maintenance personnel for the proper
understanding and execution of the work and the signing off of such job cards or work sheets.
The following will be performed:
In coordination with the operator and using his maintenance program requirements, develop a
customer’s quality plan, which may include as necessary, but not limited the following:
1) Instructions to perform work using the operators job cards and other maintenance
instruction;
2) Instructions to sign off work performed on operator's job cards (or equivalent) including
personnel skills authorized for claiming work performed;
3) Operator's forms and release to service documents to be used (if any) and instructions
for completing such forms;
4) Specific maintenance instructions including CDCCL required to be followed as per
operator's maintenance program;
5) Instructions for parts, components and material requirements including handling of
rotables and scrap parts;
6) Any other requirements from the operator, which defers from the GMF AeroAsia
procedures.
The Senior Manager of quality control or his delegate and customer representative will sign the
customer’s quality plan.
The customer’s quality plan will be developed in any format suitable for the application and will be
issued, distributed, used and controlled with the same manner as procedures MOE section 2.8.
When the job cards (or equivalent work cards/sheets) are given by the operator, the planning
engineer is responsible to review those job cards for adequacy, define tools and equipment needs
and material requirements. Additional job cards may require to be written to complete the work
package. The planning engineering will perform the following:
1) Ensure an inventory is given together with the job cards and signed by the customer;
2) Check all the job cards (or equivalent) including additional works received against the
inventory and ensure they are all available and updated. If any job card is missing from
the list or from the work package inform the customer;
4) If the customer has not given an inventory, use the job card inventory, form GMF/B-011
and list all the job cards received. The customer shall sign off the inventory, form GMF/B-
011;
5) Review one by one the job cards (staring from the sequence of operations) and define
the resources needed for the execution of each job card:
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6) Register each job card number in the computerized system and enter the resources
defined above.
7) Create a bill of routine parts and material required as defined by each job card review.
Enter data for bill of materials to computerized system;
8) Define availability of tools and equipment versus actual needs. Create a list of tools and
equipment required and a separate list of tools and equipment they are not available.
Pass this information to the tooling and procurement functions;
10) Identify job cards that cannot be applied and write down “N/A” followed by the reason
and sign in the Job cards and put Cross (X) Stamp in the mechanic and Inspector
Column.
This procedure shall describe the completion of each of the documents identified in the previous
paragraph. This may be done by reference to MOE Section 5.1 where the related sample
document is included together with its related filling instructions. This procedure shall detail:
Production Control will write down word “N/A” followed by the reason in the Job card inventory
and put stamp close to the reason and put the Cross (X) Stamp in the production control stamp
and date.
Every part usage shall be recorded on transfer order for the traceability of the related jobcard
and included in maintenance record
Before the authorized person is signing off work performed - apart from ensuring that the work
has been satisfactorily performed - he must ensure that:
a) The technician who carried out the particular maintenance task will stamp that he has
accomplished the task only when he is satisfied by self-inspection that the task has been
properly carried out in accordance with the approved maintenance data.
b) If the Job Card, MDR or PD Sheet requires an independent inspection, in addition to the one
performed under paragraph (a), another competent person will perform the inspection and
will stamp for the second inspection when satisfied.
c) The technician who carried out the particular maintenance task from operator, shall be
trained Operator’s Procedure Reference Manual.
In any circumstances refer to section 2.24, which there is no appropriate GMF personnel available
to perform specific tasks, GMF may hire other than GMF personnel from contracted or
subcontracted organization. These personnel shall meet qualification & be endorsed based on
section 3.8 (such as NAA license for specific required type of aircraft, training record, and experience
log applicable to the aircraft type) & submit to GMF Quality Assurance & Safety.
2.13.3.1 General
In order to minimize the risk of multiple errors and prevent omissions stated in MOE section 2.25.1,
every maintenance task or group of tasks will be signed-off. To ensure the task or group of tasks is
completed; it will only be signed-off after completion.
Aircraft/
component/
Type of task Task signed-off by Authorized Personnel
engine release
to service
Authorized person for the task
performance
Certifying Staff
(e.g. mechanic, C/S)
Normal Task or
i.e.: removal installation, Trainee
opening closing panel +
Authorized person for the task performed Certifying Staff
under supervision (e.g. C/S, inspection
personnel)
Authorized person for the task
performance
(e.g. C/S, mechanic)
Critical Maintenance task
+
(e.g. one engine installation, one Certifying Staff
Authorized person for the independent
flight control rigging, etc.)
inspection (e.g. C/S, inspection personnel)
with error capturing method of
or
Independent inspection
Trainee
+
Authorized person for the task performed
under supervision (e.g. C/S, inspection
personnel) Certifying Staff
+
Authorized person for the independent
inspection (e.g. C/S, inspection personnel)
Aircraft/
component/
Type of task Task signed-off by Authorized Personnel
engine release
to service
Identical Maintenance
Task (e.g. dual engine oil uplift,
replacement of both cabin
pressure controllers on one
aircraft, etc
Critical or identical task (limited
to unforeseen circumstances
when only one person available) Authorized person for the task
(e.g. dual engine oil uplift, performance (e.g. mechanic, C/S)
replacement of both cabin + Certifying Staff
pressure controllers on one Additional Record of re-inspection by the
aircraft, etc.) with error capturing same authorized person
method of
re-inspection
All Identified task shall be signed-off by Authorized personnel, for certifying staff personnel refer to
section 3.4; Mechanics personnel refer to section 3.8; & Inspection personnel refer to section 3.7.
Work by unauthorized personnel will be checked by authorized personnel before they sign-off.
Note 1:
A “sign-off” is a statement by the competent person performing or supervising the work that
signing or stamping and entering the date as appropriate have correctly performed the task or
group of tasks.
Note 2:
''Authorized personnel” means personnel formally authorized by GMF AeroAsia under the MOE
requirements to sign-off tasks as described in their Certificate of Competency and authorizations
each employee holds. “Authorized personnel” are not necessarily “certifying staff”
Inspection and test result shall be recorded on the maintenance task card.
Note 3:
A person is not allowed to sign off work performed if such work is not mentioned in his certificate
of competency or his authorization.
Note 4:
Refer to MOE 2.23 and 2.25 for the definition of error capturing methods (and priority criteria),
critical and identical maintenance tasks.
2.13.3.2 Claiming work when defects found or work not satisfactorily performed
For PD Sheets, write the word “reject” and stamped on the appropriate step which the inspection
took place. Enter on the back page or to another document traceable to that one, the discrepancy
found. The level 3 technician or the production engineer will enter the rectification order on the
back of the PD sheet, give reference to another document. When the work is satisfactorily
completed, the technician will stamp to indicate satisfactory completion of the task and put date.
Continue to the next step of the PD Sheet.
Note:
Work is not allowed to proceed to the next step until the previous step is satisfactory completed.
Claiming defects found during inspection and tests on routine A/C checks
When a defect is found, the mechanic or inspector will record the discrepancy using the
Maintenance Discrepancy and Rectification (MDR). On the Job Card he will write the MDR Number
and the defect statement and will use his stamp and the date to indicate that the inspection has
been completed and the inspection results are recorded on the Job Card.
If a multiple task Job Card is used, the next step will not be performed until the defects found on
the previous steps have been rectified.
When the MDR is used to record the discrepancies, the MDR Control List must be developed to
control the rectification of the defects found. Traceability of the Job Card with the MDR or any other
form used to record the discrepancy will be always established.
Prior releasing the aircraft to service the certifying staff must review the MDR issued to ensure that
all defects have been properly rectified.
2.14.1 General
Maintenance records are the records generated during the maintenance of aircraft, engine and
aircraft components and is related to customer's work order.
The records will remain legible throughout the required retention period. They will be stored and
retained in such a way that they are readily retrievable. The aircraft maintenance record is stored
in computer system, all computer hardware used to ensure backup shall be stored in a different
location from that containing the working data in an environment that ensures they remain in
good condition. Engine and component maintenance records are stored in hardcopy format. in A
suitable environment will be provided for the storage of the records in order to prevent damage
or deterioration, fire, flood, alteration, theft and loss. Customers and Authorities will have access
to the records.
Maintenance records will be retained for at least three years from the date aircraft or component
was released. When the operator requires GMF AeroAsia to keep the records as per operator’s
maintenance program, such records will be kept as per operator’s procedure and authority
regulations.
When GMF AeroAsia terminate its operation, all retained maintenance records covering the last
three years shall be distributed to the last owner or customer of the respective aircraft or
component.
The aircraft maintenance record function will keep whenever applicable the following:
4. Airworthiness Directives & Service Bulletins Compliance Record Form No.: GMF/Q-071;
5. MDR Control Sheet, Form No.: GMF/B-012;
6. Job Card Inventory, Form No.: GMF/B-011; Job cards, Form No.: GMF/Q-002;
7. MDR Form No.: GMF/Q-003;
8. Parts transfer records (components replacement);
9. NDI records, Form No.: GMF/Q-050, GMF/Q-051, GMF/Q-052, GMF/Q-053 or/and GMF/Q-054;
10. Goods issue slip (computer generated form) or part certificate for parts taken from stock;
11. Serviceability tags from components repaired at workshops, Form No.: GMF/Q-434;
12. Airworthiness approval tag for components installed on the aircraft.
13. Test sheet records;
14. Maintenance release certificate for aircraft.
15. Deferred items
16. Aircraft Maintenance Log page on which Certifying Staff signs for Return to Service.
Where the operator selects to keep all the maintenance records, a copy of all the records will be
made and kept in file.
The engine/component maintenance record function will keep whenever applicable the
following:
Administration of records under this section means to prepare the relevant documents for filing.
This is done after the certifying staff has reviewed the records for completion as required by MOE
Section 2.16 to determine readiness for release to service.
The production control will receive the record package and will perform the following:
a) Aircraft information;
b) Certificate of Maintenance;
c) Customer Work Order and Amendments;
d) Preliminary Inspection Report;
e) Job Card Inventory;
f) AD/SB Compliance & Additional Works;
g) Finding / Rectification Report;
h) Structure Repair Report;
i) Component Replacement;
j) Deferred Work;
k) Weighing Report;
l) Run up report;
m) Swing Compass Report;
n) Test Flight Report;
o) Redelivery Report.
The total work package for each work order will be traceable to the customer work order number
and A/C registration number, or engine serial number (for engines). The following traceability
must exist within the work package:
e) All purchased parts/components used for the maintenance must be traceable to the PO as
indicated in the goods issue slip.
NOTE:
The retention period of all purchased material starts by the time they installed on the end item.
The storage period of the material is not considered as a retention period.
2.15.1 General
All maintenance of the Aircraft will be performed in accordance with an approved maintenance
program and maintenance data as dictated by the operator. The maintenance is accomplished in
accordance with the selected work package called routine maintenance. Following the routine
maintenance/checks, a non-routine work will be generated if new defects or incomplete
maintenance are found and shall be brought to the customer for the specific purpose of obtaining
agreement to rectify such defects or completing the missing elements of the maintenance work
order.
In the case where the customer declines to have such maintenance carried out, GMF may issue a
certificate of release to service within the approved aircraft limitations (with incompleted /
deferred maintenance), as addressed in MOE chapter 2.16).
a. The inspection personnel will enter in the Job Card (Form No.: GMF/Q-002) the defects
found, will complete the MDR (Form No.: GMF/Q-003), assign MDR number and record such
number in the Job Card and they will request rectification order from Qualified Licensed
Personnel as per QP 209-05.
b. The Authorized Licensed Personnel will evaluate defects found and will write the
rectification order following approved maintenance data requirements. The rectification will
take place, based on the instructions in the aircraft Maintenance Manual, Structural Repair
Manual, Component Repair Manual, etc.
c. The maintenance personnel will rectify the defects following the repair order and approved
maintenance data requirements per QP 209-05.
d. Required inspections and/or duplicate inspections will be performed (depending on the
rectification) to ensure proper rectification of the defects.
Where structural repairs are required, detailed drawings will be developed by the Engineering
Services referring to SRM or other approved maintenance data to illustrate specific repair
conditions. A copy of the drawing will be included in the aircraft records.
2.15.3 Damaged Assessment for Defect Rectification not Described in the Manuals
When a defect cannot be rectified per available maintenance data (rectification is not covered in
the manuals), the planning engineering will assess the damage and obtain instructions of an
approved repair by the TC Holder. When a repair instruction is available by the manufacturer (TC
Holder), a rectification orders on the MDR Form No.: GMF/Q-003 will be written reference to the
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manufacturing instructions. The maintenance personnel will perform the rectifications as per the
instruction.
Defects found, they will be rectified during the current maintenance slot. GMF AeroAsia will not
postpone any defect rectification unless the customer wants to defer a repair as per Section 3.9 of
this manual.
’Endangers the flight safety’ means any instances where safe operation could not be assured or
which could lead to an unsafe condition. It typically includes, but is not limited to, significant
cracking, deformation, corrosion or failure of primary structure, any evidence of burning, electrical
arcing, significant hydraulic fluid or fuel leakage and any emergency system or total system failure.
An airworthiness directive overdue for compliance is also considered a hazard to flight safety.
The work package reference number should be cross reference with the certificate of release to
service, e.g. GMF sales order number.
After the work completed but the certifying staff has found defects, incomplete records, or any
other problem, which leads to the conclusion that the maintenance has not been performed as per
customer's work order and maintenance program, and/or as per the Authority regulations, the
certifying staff will perform the following:
a) For A/C, enter on the Work Order Form No. GMF/Q-001 the discrepancies which must be
corrected before a CRS is issued.
b) For Engine/APU, enter on the Work Order Form No. GMF/Q-075 or customer work order the
discrepancies which must be corrected before a CRS is issued.
c) For other components, enter on the final step of the PD Sheet the word ''reject'' and on the
back page of the PD sheet enter the discrepancies, which must be corrected before CRS is
issued.
d) Inform the PPC.
NOTE:
New defects or incomplete maintenance work orders identified during the above maintenance
shall be brought to the attention of the aircraft operator for the specific purpose of obtaining
agreement to rectify such defects or completing the missing elements of the maintenance work
order. In the case where the aircraft operator declines to have such maintenance carried out under
this paragraph, the requirements of MOE Section 3.9 will be applied.
2.16.1.5 Impossibility to sign a release certificate that could hazard flight safety.
Certifying Staff, as authorized per MOE Section 3.4 will decide to release or not to release to service
an A/C, A/C component or Engines. The release to service procedure will consist of a final inspection
of the work and the issuance of a formal CRS when appropriate.
b) The work has not been performed per approved and current maintenance data; and The
work which were carried out not in accordance with approved and current maintenance
data; and
c) There are any serious defects known to certifying staff, which could hazard flight safety
d) AD due and not enforced
e) Unexpected non-availability of facilities, equipment, tooling, material, maintenance data or
certifying staff.
2.16.1.6 Particular cases of issuance of CRS for aircraft/engine/component known to issue such
CRS).
For monitoring and tracking purposes, EASA Form 1 issued have the following item:
1. Unique number for every EASA form 1 issued, those number are used to tracking purposes.
2. Tracking software will get information of the CRS already issued including the location
where the maintenance has been released to service.
3. Cancellation or correction of an EASA form 1, see MOE Section 2.16.3.1 (D)
4. GMF AeroAsia address in block no 4.
During the maintenance and before issuing a CRS for A/C, the line maintenance certifying staff is
responsible to:
1. B1 Category C/S: perform or sign task refer to the MOE Section 1.6.
2. B2 Category C/S: perform or sign task refer to the MOE Section 1.6.
General Responsibilities
1. Records review
From the day the maintenance started to the completion, The certifying staff will review on daily
basis the finished work records to ensure they have been satisfactorily completed. The PPC will
hold the finished work records for review before the work is considered closed. The certifying
staff must:
a. Ensure the work performed has been claimed as required by MOE Section 2.9.1 & 2.10.6;
b. Ensure the work performed in accordance with the authority of A/C registration regulations
including compliance to all applicable AD notes. Ensure all AD notes and Service Bulletins
have been incorporated per MOE Section 2.11, 2.12;
c. Ensure all deferred are handled as per MOE Section 3.9.
d. Verify compliance to initial work scope, amendments, and letter from operator, and any
other data related with the work order and maintenance program.
e. Ensure that the records for any structural repairs include drawing as appropriate referenced
to SRM or any other approved maintenance data from TC, STC, holder also include the level
of the corrosion found.
f. Ensure that all the job cards or PD Sheets issued (as listed in the Work Order forms and Job
Card inventory list) are in file and completed. Any missing records must be found and
cleared out.
g. Ensure that number of MDR’s issued is the same with the number of MDR’s completed
checking against MDR control list (form GMF/B-012). Any missing MDR must be found and
cleared out.
h. Ensure that each MDR is cross-referenced with the Job Card.
i. Ensure that any inspection & test data sheets are in file.
j. Ensure that all component installed are accompanied by certificate eligible for EASA.
Records must be as clean as possible. Correction fluid and other erasing means are not allowed.
When maintenance statement or others are cancelled, a line must be crossed over the cancelled
wording. The cancelled wording must be visible. A stamp or name and signature will be identify
the person who cancelled and/or added something. Stamp numbers must be visible.
Eligibility means the correct part in relation with the part number AD, SB, and the correct certificate
following the part such as EASA Form 1. For the correct certificates of parts components, and
materials, which must be on file based on A/C registration, see MOE 2.1.2.
The certifying staff, before issuing CRS must ensure that the components, parts, and materials
installed on the A/C or A/C components are eligible for installation based on the regulations of the
authority of A/C registration.
Eligibility status will be based on the appropriate airworthiness approval tags, aircraft and
components configuration requirements such as AD/SB or certificates furnished with the parts,
components or material as mentioned in MOE 2.3.6 (b) and they must be in work order record. A
CRS will not be issued if the above requirements are not meet.
These procedures apply to those aircraft which are excluded from complying with the airworthiness
requirements contained in the EASA Basic Regulation and its Implementing Rules for airworthiness
amended. This purpose of the guidance is:
a. The appropriate use of the EASA Part 145 maintenance release.
b. The appropriate identification in the EASA MOE of the scope of the EASA Part-145
maintenance release;
c. The various maintenance release practices.
d. The EASA position in relation to each of those practices.
Practices 3
GMF AeroAsia issues a release under the aviation regulation (aviation code) of the State of Registry
(SoR) and there is no dedicated maintenance approval number granted by the SoR (GMF AeroAsia
refers to the EASA approval number), two different cases have been identified:
1. The aviation regulation of the SoR is also called ”Part-145 (Practice 3a of the table below)
Regarding this case, GMF AeroAsia will have:
a. the release statement clearly identifies that this is a release under the aviation law of the
SoR and
b. provides evidence that the SoR aviation laws allow this practice and the use of the EASA
approval number.
2. The aviation regulation of the SoR is not called ”Part-145 (Practice 3b of the table below)
GMF AeroAsia will have evidence that the SoR aviation laws allow this practice and the use
of the EASA approval number.
The Aircraft certifying staff before issuing Certificate release to service (CRS), he/she should consider
the following table:
A/C Approval
registration Release Statement used Reference EASA Condition
Used
A/C covered EASA release Statement: EASA. This is the release expected
by the Basic “Certifies that the work specified, 145.XXX for aircraft covered by
Regulation except as otherwise specified, was Basic Regulation
(BR) carried out in accordance with Part-
145 and in respect to that work the
aircraft/ aircraft component is
considered for release to service”
Practice 3a The SoR release statement refers to EASA. as long as the release
A/C not the aviation code of the SoR, which 145.XXXX statement clearly identifies
covered by is also called “Part-145" that this is a release under
the BR Example: the aviation law of the SoR
"Certifies that the work specified, and as long as the GMF
except as otherwise specified, was AeroAsia provides
carried out in accordance with Part- evidence that the SoR laws
145 under the national aviation law allow this practice and the
of the SoR (name) and in recognition use of the EASA approval
of the organization’s EASA Part-145 number
approval, and in respect to that work
the aircraft is considered ready for
release to service"
Signed: EASA.145.XXXX
Practice 3b The SoR release statement refers to EASA. As long as the GMF
A/C not the aviation code of the SoR, which 145.XXXX provides evidence that the
covered by is not called “Part-145” SoR laws allow this practice
the BR and the use of the EASA
Example: approval number
“Certifies that the work specified,
except as otherwise specified, was
carried out in accordance with
(Aviation Code of the SoR) and in
recognition of the organization’s
EASA Part-145 approval, and in
respect to that work the
aircraft/aircraft component is
considered ready for release to
service”
Revision No. : 3 Date of Revision : 13 Jul 2023
Page: 6 of 26
Issue : 18 Date of Issue : 01 Aug 2022
GARUDA MAINTENANCE
FACILITY (GMF) AERO ASIA
MAINTENANCE ORGANIZATION EXPOSITION
A/C Approval
registration Release Statement used Reference EASA Condition
Used
Signed: EASA.145.XXX
Procedure for issuance and completion Authorized Released Certificate of EASA Practice 3, as
follow:
1. Release certificate of EASA Practice 3 is issued by EASA Certifying Staff and Support Staff
who is mentioned in approved List of EASA Certifying & Supporting Staff (Form GMF/Q-402).
2. Implementation of EASA Practice 3 released shall use Form Authorized Released Certificate
(Form GMF/Q-483) and follow its Technical Form Manual.
3. The evidence that the State of Registry aviation laws allow EASA Practice 3 and the use of
the EASA approval number shall be available in a statement letter or email confirmation.
4. The release statement shall clearly identifies that this is a release under the aviation law of
the State of Registry.
5. The implementation of EASA Practice 3 shall follow the EASA Part 145 requirement and MOE,
including the part/material which intended to be installed in such register, shall meet the
requirement of MOE Section 2.2.2 Component/Material Certification.
Line maintenance work order may vary significantly depending from the customer operator,
technical logbook/maintenance logbook in use, etc. and could be:
A sequence of different work orders, each one covering a single maintenance task, or;
- A sequence of crew entries in the Aircraft Log book, which can also be considered as a series of
work orders, or;
- A single work order which is including a certain group of maintenance tasks, or;
- A combination of the above
Revision No. : 3 Date of Revision : 13 Jul 2023
Page: 7 of 26
Issue : 18 Date of Issue : 01 Aug 2022
GARUDA MAINTENANCE
FACILITY (GMF) AERO ASIA
MAINTENANCE ORGANIZATION EXPOSITION
Maintenance Event 1
Work Order 1 Weekly check Certify by B1 C/S
Work Order 2 LH engine IDG replacement Certify by B1 C/S
Work Order 3 Trouble shooting autopilot 1 Performed by B2 C/S, Certify
by B1 C/S
Work Order 4 ATL item 1- Hard landing Certify by B1 C/S
Maintenance Event 2
Work Order 1 Weekly check Certify by B1 C/S
LH engine IDG replacement
ATL item 1- Hard landing
Work Order 2 Trouble shooting autopilot 1 Performed by B2 C/S, Certify
by B1 C/S
Note: 4 different CRS issued in maintenance event 1, 2 different CRS issued in maintenance event
2.
Single release approach when only “B1” and “B2” c/s are available (no any “B1+B2”)
This situation typically applies to line maintenance environment, when a single maintenance event
including mechanical and avionic tasks is order to the maintenance organization and only stand
alone “B1” and “B2” c/s is available. In such case, an acceptable CRS shall be such that:
- B1 certifying staff is issuing a CRS for the mechanical tasks, and;
- B2 certifying staff is issuing a CRS for the avionic tasks;
This result can be obtained, for example issuing a line maintenance release to service certificate,
which is including both the B1 CRS and the B2 CRS
Maintenance Event 1
Work Order 1 Weekly check Task are certify by B1 C/S, for
LH engine IDG replacement mechanical tasks are
Trouble shooting autopilot 1 performed by B1 C/S
ATL item 1- Hard landing and
After the CRS above have been issued, the recording of the maintenance event in the logbook can
be done by any B1 or B2 c/s.
The appropriately authorized certifying staff, after he is satisfied (based on the requirements
2.16.1.5 & 2.16.2) that the A/C is ready for release to service he will issue the following form:
Instructions for Completing the Airplane Certificate of Release and Maintenance Statement GMF
Form No.: GMF/Q-123. The form is completed by certifying staff
During the flight preparation, the flight and the post-flight activities as well as for the aircraft
handover, the processes requiring the involvement of GMF AeroAsia as the maintenance
organizations, should be agreed in advance with the aircraft’s operator.
For certain MCFs the data obtained or verified in flight will be necessary for assessment or
consideration after the flight by the maintenance organization prior to issuing the maintenance
release. For this purpose, when the personnel of the maintenance organization cannot perform
these functions in flight, the maintenance organization may rely on the crew performing the flight
to complete this data or to make statements about in-flight verifications. In this case, the
maintenance organization should appoint the crew personnel to play such a role on their behalf
and, before the flight, brief appointed crew personnel on the scope, functions and the detailed
process to be followed, including required reporting information after the flight and reporting
means, in support of the final release to service to be issued by the certifying staff.
Issuance of a CRS with limitations/incomplete work within aircraft limitations as per approved data
(i.e. GMF not in condition to complete all the maintenance ordered, deferred maintenance, need to
perform a maintenance check flight) shall refer to section 3.9.
When GMF AeroAsia is unable to complete all maintenance ordered, the certifying staff may issue
a certificate of release to service within the approved aircraft limitations. The certifying staff will
enter such fact in the aircraft certificate of release to service before the issue of such certificate
provided the following would be considered:
a) The operator is informed in the case where full release to service compliance cannot be
achieved within the operator’s limitations. If the operator agrees to the deferment of full
compliance, then the certificate of release to service may be issued subject to details of the
deferment, including the operator’s authority, being endorsed on the certificate. See MOE
Section 3.9
b) In case of doubt concerning such a decision of the operator, the certifying staff will inform the
VP for Quality Assurance & Safety who in turn will discuss the issue and resolve with the
operator.
c) If there still no decision has been taken, the VP for Quality Assurance & Safety will inform the
Authority of the aircraft registration of such doubt, before issue of the certificate of release to
service. This will allow the Authority to investigate the matter as appropriate.
Note:
Authorized certifying staff are responsible for decide using maintenance data, whether an aircraft
defect hazards seriously the flight safety and therefore decide when and which rectification action
shall be taken before further flight and which defect rectification can be deferred. However, this
does not apply when the MEL is used by the pilot or by the authorized certifying staff
See MOE 2.17 for “Maintenance report”.
2.16.2.4 Temporary fitting an aircraft component without appropriate release certificate in AOG
condition
When an aircraft is grounded at a location other than the main line station due to the non-
availability of a component with appropriate release certificate, it is permissible to temporarily fit a
component without the appropriate release certificate for a maximum of 30 flight hours or until the
aircraft first returns to the main line station, whichever is the sooner, subject to the aircraft operator
agreement, said component having a suitable operational requirements and technical log record.
Those action could be done after GMF AeroAsia have agreement from the customer. After aircraft
arrive in base station, replacement or reissuance of CRS will be perform.
Notes:
1. Suitable release certificate means a certificate which clearly states that the aircraft component is
serviceable; that clearly specifies the organization releasing said component together with details
of the authority under whose approval the organization works including the approval or
authorization reference.
2. Compliance with all other Part-145 and operator requirements means making an appropriate
entry in the aircraft technical log, checking for compliance with type design standards,
modifications, repairs, airworthiness directives, life limitations and condition of the aircraft
component plus information on where, when and why the aircraft was grounded
This section intended for guidance in situation where GMF expected to issue release to service for
component removed from aircraft.
2.16.2.5.1 Issuance of an EASA form 1 for component removed from EU registered A/C
GMF may issue EASA form 1 for the component removed from EU air craft provided that the
component in serviceable condition and is not endanger the flight safety such of but not limited to
significant cracking, deformation, corrosion or failure of primary structure, any evidence of burning,
electrical arcing, significant hydraulic fluid or fuel leakage and any emergency system or total
system failure. An airworthiness directive overdue for compliance is also considered a hazard to
flight safety. GMF must have the appropriate rating of aircraft to ensure integrity of the component
in the aircraft system.
i. Subject to satisfactory compliance with this subparagraph 2.6.1, an EASA Form 1 may be issued
and should contain the information as specified in paragraph 2.4 including the aircraft from
which the aircraft component was removed.
A component removed serviceable shall be issued a component certificate release to service before
being installed in another aircraft or another position of the same aircraft. The CRS may be issued
by using an EASA from 1 or an internal release document as indicated under paragraph 2.16.3.
Inspection instruction is issued to ensure compliance of requirement 2.16.2.5.1 and the work is
performed and released by qualified personnel
2.16.2.5.3 Issuance of an EASA Form 1 for components removed serviceable from a non-EU
registered A/C
In the case of need to issues CRS for aircraft or components grounded/unserviceable, following
maintenance of aircraft in location not stated as fix location, all requirement for the assurance of
compliance of section 2.24 for the aircraft maintenance and requirement 2.16.2 for component are
met. For this purpose, GMF is required to:
1. Notify to EASA related the need of EASA form 1 issuance, the requirement is detailed in this
MOE section 2.24.1
2. Record the maintenance activity in aircraft techlog and customer work order. Both aircraft
techlog and customer work order are retained as per section 2.14.2 of this MOE including the
CRS.
3. Ensure that any such maintenance that could affect flight safety is rechecked by an
appropriately approved organizations.
The certificate is to be used for export/import purposes, as well as for domestic purposes, and
serves as an official certificate for items from the manufacture or GMF AeroAsia to users. It can only
be issued by GMF AeroAsia approved by the particular competent authority within the scope of the
approval.
The certificate may be used as a rotable tag by utilizing the available space on the reverse side of
the certificate for any additional information and dispatching the item with two copies of the
certificate so that one copy may be eventually returned with the item to the maintenance
organization. The alternative solution is to use existing rotable tags and also supply a copy of the
certificate.
A certificate should not be issued for any item when it is known that the item is unserviceable
except in the case of an item undergoing a series of maintenance processes at several maintenance
organizations approved under Part-145 and the item needs a certificate for the previous
maintenance process carried out for the next maintenance organization approved under Part-145
to accept the item for subsequent maintenance processes. In such a case, a clear statement of
limitation should be endorsed in Block 12 of EASA Form 1.
An EASA Form 1 may be issued for an aircraft component which has been:
1. Maintained before Part-145 became effective or manufactured before Part-21 became
effective.
a. An acceptance test report or statement for all used and unused aircraft components
that are subjected to acceptance testing after manufacturing or maintenance as
appropriate.
b. The aircraft component inspection for compliance with the manufacturer’s instructions
and limitations for storage and condition including any requirement for limited storage
life, inhibitors, controlled climate and special storage containers. In addition or in the
absence of specific storage instructions the aircraft component should be inspected for
damage, corrosion and leakage to ensure good condition.
c. The storage life used of any storage life-limited parts should be inspected.
Note 1: It should be understood that the release of a stored but unused aircraft component
in accordance with this paragraph represents a maintenance release under GMF AeroAsia.
Note 2: If it is not possible to establish satisfactory compliance with all applicable conditions
specified in subparagraph 2.16.3.1 (1) (a) to (c) inclusive, the aircraft component should be
disassembled by GMF AeroAsia and subjected to a check for incorporated airworthiness
directives, repairs and modifications and inspected/tested in accordance with the
maintenance data to establish satisfactory condition and, if relevant, all seals, lubricants and
life-limited parts should be replaced. Upon satisfactory completion after reassembly, an
EASA Form 1 may be issued stating what was carried out and the reference of the
maintenance data included.
2. Used on an aircraft and removed in a serviceable condition. Examples include leased and
loaned aircraft components. For further explanation see MOE 2.16.2.5.
3. Removed from aircraft which have been withdrawn from service, or from aircraft which have
been involved in abnormal occurrences such as accidents, incidents, heavy landings or
lightning strikes.
When GMF AeroAsia maintains a component for use by own, an EASA Form 1 may not be necessary
issued.
During the maintenance and before issuing a CRS for A/C component, the certifying staff (see
categories in MOE Section 3.4.3) is responsible to:
NOTES:
For Engines, when the support staff authorized personnel do the inspections or checks, the
certifying staff having the responsibility for signing the CRS, remains fully responsible to ensure that
such inspections and checks have been effectively performed and all defects are cleared out.
For components (other than engines) the certifying staff must witness the final inspection and test
and verify by self-inspection the proper functioning of the component.
The appropriately authorized certifying staff, after he is satisfied (based on the requirements
2.16.1.5, 2.16.1.8, & 2.16.2.6) that the component is ready for release to service and after verifying
that GMF AeroAsia has the EASA Part-145 approval rating for such component (See MOE 1.9) he will
issue the following form:
EASA Form 1
These instructions relate only to the use of the EASA Form 1 for maintenance purposes. Attention
is drawn to Appendix I to Annex (Part-21) of Regulation (EC) No 1702/2003 which covers the use of
the EASA Form 1 for production purposes.
3. GENERAL FORMAT
a) The Certificate must comply with the format attached including block numbers and the
location of each block. The size of each block may however be varied to suit the individual
application, but not to the extent that would make the Certificate unrecognizable.
b) The Certificate must be in “landscape” format but the overall size may be significantly increased
or decreased so long as the Certificate remains recognizable and legible. If in doubt consult the
Competent Authority.
c) The User/Installer responsibility statement can be placed on either side of the form.
d) All printing must be clear and legible to permit easy reading.
e) The Certificate may either be pre-printed or computer generated but in either case the printing
of lines and characters must be clear and legible and in accordance with the defined format.
f) The Certificate should be in English, and if appropriate, in one or more other languages.
g) The details to be entered on the Certificate may be either machine/computer printed or hand-
written using block letters and must permit easy reading.
h) Limit the use of abbreviations to a minimum, to aid clarity.
i) The space remaining on the reverse side of the Certificate may be used by the originator for
any additional information but must not include any certification statement. Any use of the
reverse side of the Certificate must be referenced in the appropriate block on the front side of
the Certificate
4. COPIES
a) There is no restriction in the number of copies of the Certificate sent to the customer or retained
by the originator.
5. ERROR(S) ON A CERTIFICATE
a) If an end-user finds an error(s) on a Certificate, he must identify it/them in writing to the
originator. The originator may issue a new Certificate only if the error(s) can be verified and
corrected.
b) The new Certificate must have a new tracking number, signature and date.
c) The request for a new Certificate may be honored without re-verification of the item(s)
condition. The new Certificate is not a statement of current condition and should refer to the
previous Certificate in block 12 by the following statement; “This Certificate corrects the error(s)
in block(s) [enter block(s) corrected] of the Certificate [enter original tracking number] dated
[enter original issuance date] and does not cover conformity/condition/release to service”.
Both Certificates should be retained according to the retention period associated with the first.
Block 6 Item
Enter line item numbers when there is more than one line item. This block permits easy cross-
referencing to the Remarks block 12.
Block 7 Description
Enter the name or description of the item. Preference should be given to the term used in the
instructions for continued airworthiness or maintenance data (e.g. Illustrated Parts Catalogue,
Aircraft Maintenance Manual, Service Bulletin, and Component Maintenance Manual).
Block 9 Quantity
State the quantity of items.
Block 11 Status/Work
The following describes the permissible entries for block 11. Enter only one of these terms – where
more than one may be applicable, use the one that most accurately describes the majority of the
work performed and/or the status of the article.
(i) Overhauled. Means a process that ensures the item is in complete conformity with all the
applicable service tolerances specified in the type certificate holder’s, or equipment
manufacturer’s instructions for continued airworthiness, or in the data which is approved or
accepted by the Authority. The item will be at least disassembled, cleaned, inspected,
repaired as necessary, reassembled and tested in accordance with the above specified data.
(ii) Repaired. Rectification of defect(s) using an applicable standard (*).
(iii) Inspected/Tested. Examination, measurement, etc. in accordance with an applicable
standard (*) (e.g. visual inspection, functional testing, bench testing etc.).
(iv) Modified. Alteration of an item to conform to an applicable standard (*).
Block 12 Remarks
Describe the work identified in Block 11, either directly or by reference to supporting
documentation, necessary for the user or installer to determine the airworthiness of item(s) in
relation to the work being certified. If necessary, a separate sheet may be used and referenced from
the main EASA Form 1. Each statement must clearly identify which item(s) in Block 6 it relates to.
Revision No. : 3 Date of Revision : 13 Jul 2023
Page: 22 of 26
Issue : 18 Date of Issue : 01 Aug 2022
GARUDA MAINTENANCE
FACILITY (GMF) AERO ASIA
MAINTENANCE ORGANIZATION EXPOSITION
Block 13a-13e
General Requirements for blocks 13a-13e: Not used for maintenance release. Shade, darken, or
otherwise mark to preclude inadvertent or unauthorized use.
Block 14a
Mark the appropriate box(es) indicating which regulations apply to the completed work. If the box
“other regulations specified in block 12” is marked, then the regulations of the other airworthiness
authority(ies) must be identified in block 12. At least one box must be marked, or both boxes may
be marked, as appropriate.
For all maintenance carried out by maintenance organizations approved in accordance with
Section A, Subpart F of Annex I (Part M) to Regulation (EC) No 2042/2003, the box “other regulation
specified in block 12” shall be ticked and the certificate of release to service statement made in
block 12. In that case, the certification statement “unless otherwise specified in this block” is
intended to address the following cases;
Release Statement:
The EASA Form 1 is used to release to service the engine/APU and components
‘’Certifies that unless otherwise specified in block 13 the work identified in block 12 and
described in block 13 was accomplished in accordance with EASA Part-145 and in respect to
that work, the items are considered ready for release to service.’’
User/Installer Responsibilities
Place the following statement on the Certificate to notify end users that they are not relieved of
their responsibilities concerning installation and use of any item accompanied by the form:
“THIS CERTIFICATE DOES NOT AUTOMATICALLY CONSTITUTE AUTHORITY TO INSTALL.
WHERE THE USER/INSTALLER PERFORMS WORK IN ACCORDANCE WITH REGULATIONS OF AN
AIRWORTHINESS AUTHORITY DIFFERENT THAN THE AIRWORTHINESS AUTHORITY SPECIFIED IN
BLOCK 1, IT IS ESSENTIAL THAT THE USER/INSTALLER ENSURES THAT HIS/HER AIRWORTHINESS
AUTHORITY ACCEPTS ITEMS FROM THE AIRWORTHINESS AUTHORITY SPECIFIED IN BLOCK 1.
STATEMENTS IN BLOCKS 13A AND 14A DO NOT CONSTITUTE INSTALLATION CERTIFICATION. IN ALL
CASES AIRCRAFT MAINTENANCE RECORDS MUST CONTAIN AN INSTALLATION CERTIFICATION
ISSUED IN ACCORDANCE WITH THE NATIONAL REGULATIONS BY THE USER/INSTALLER BEFORE THE
AIRCRAFT MAY BE FLOWN.”
2.16.3.2 Particular cases of issuance of a CRS by using an internal release document instead of the
EASA Form 1
GMF AeroAsia could issue internal release certificate instead of EASA form 1 only when customer
/operator are accepted to use kind of certificate. The internal CRS shall have the same level
information of EASA Form 1 and issued by an appropriately authorized certifying staff.
Any component which have removed from aircraft and have unserviceable status may not issued
CRS (depend on the customer requirements), if those components are need to be installed in the
same A/C (closed loop system).
Serviceable aircraft component removed from a Non-EU registered aircraft which is accompanied
with serviceable tag is sent to Bx or Cx shop before GMF AeroAsia certifying staff issue the EASA
Form 1 to be installed in EU registered aircraft.
2.16.4.1 Issuance and Completion Instruction of CRS after NDT (EASA Form 1)
Revision No. : 3 Date of Revision : 13 Jul 2023
Page: 25 of 26
Issue : 18 Date of Issue : 01 Aug 2022
GARUDA MAINTENANCE
FACILITY (GMF) AERO ASIA
MAINTENANCE ORGANIZATION EXPOSITION
Issuance and completion instruction of CRS after NDT (EASA Form 1) shall be notified in block 12 of
EASA Form 1 standard used to perform NDT tasks refer to NDT Manual. NDT certifying staff will
perform in aircraft/engine/competent work card or specific work card issued by NDT department
and issue the EASA Form 1
This section is related with the transmission of the maintenance records to the operator after the
performance of maintenance.
GMF AeroAsia customer service after getting the records from the records function will hand over
it to the operator as agreed by the contract as appropriate:
When waivers/deferred defects are included in the report, there must be supporting evidence
following the letter or reference to the letter requested/approved the waiver.
The records will be transmitted to the operator as soon as possible after the maintenance is
completed. The time period will not exceed that specified by the operator.
When GMF AeroAsia is contracted by operator to keep the records, such records will be kept as
per operator’s procedure and EASA regulation as specified in MOE Section 2.14.
The internal occurrence reporting system is intended to collect all reports internally generated by
GMF AeroAsia and the ones received from external sources, such as customer operators, etc. The
internal occurrences which fall within the definition of occurrences to be reported shall be only a
part of the collection.
An occurrence reporting system should enable and encourage free and frank reporting of any
(potentially) safety related occurrence. This will be facilitated by the establishment of a just
culture. An organization should ensure that personnel are not inappropriately punished for
reporting or co-operating with occurrence investigations. An occurrence reporting system should
enable to separate between mandatory report and voluntary report. Description of process to
record occurrences, analysis of occurrence data and sharing information from investigations are
described in QP 218-01.
Quality Assurance and safety will initiate the review of occurrence report to identify occurrences
to be investigated. Investigation report format, management actions in response to investigation
findings, method of maintenance errors investigation, follow-up system and feedback to staff are
detailed in QP 303-01.
All Maintenance errors occur will be analyze and the result will be used for internal human factor
training material as per MOE Section 3.13 and amendment of the procedure for critical
maintenance tasks as per MOE Section 2.23.
Based on GMF AeroAsia Quality Policy, all employees are obliged to report defects created due to
GMF AeroAsia fault to their Managers in a manner that such reports will ultimately come to the
attention of the Quality Control personnel and certifying staff. Such staff will issue the appropriate
forms as described in section 2.18.2.4 for the initiation of the corrective and preventive actions
(MOE Section 3.3 & 1.1.3).
The purpose of the report is to identify the factors contributing to deficiencies, and to make the
system resistant to similar errors. Management must establish the appropriate culture to
encourage all personnel for a free and frank reporting of any (potentially) safety related
occurrence.
The Management must also ensure that personnel are not inappropriately punished for reporting
or cooperating with occurrence investigations.
Corrective action on deficiencies will be taken as instructed in MOE chapter 3.3.3 and 1.1.3. The
reporting procedure is also mentioned in MOE chapter 2.18.2.4.
Any condition identified on aircraft or aircraft components that could seriously hazard the aircraft
will be reported to the appropriate authority, the TC Holder and the aircraft operator. Reports will
be made by the VP for Quality Assurance & Safety as soon as possible within 72 hours since the
defect was found, on a form and in a manner prescribed by the Authority as follows:
▪ For EASA
o The Report will be done through 2 ways: on-line reporting via a web-interface
(www.aviationreporting.eu) or off-line reporting using a pdf form downloadable from
the EASA portal.
o Either on-line or off-line reporting will be perform by Quality Assurance & Safety
personnel
▪ For any other Authority: As instructed by the NAA.
Prior to submitting the report, the VP for Quality Assurance & Safety will contact the Authority of
the A/C registration to ensure that such defect can be reported or not. The defect may not be
reported if such defect is known or it has been reported by any other organization. Defects, which
may be reported, will refer to this following table:
For defects required TC Holder involvement, Engineering shall coordinate with TC Holder to
have solution.
Occurrences, if any, caused by subcontractor shall be reported to GMF Aeroasia.
2.18.2.2 Reporting Deficiencies Caused by GMF AeroAsia during Maintenance after the Release to
Service is issued
The VP for Quality Assurance & Safety will determine the need to report and recall (if necessary)
any article which may subject to faults due to inappropriate process, incorrect use of material, etc.
He will inform the customer and the Authority as appropriate describing in detail the deficiency.
Such deficiencies may be identified from the following situations:
a) Records may reveal that an important maintenance task such as AD Note or defect
rectification has not been performed, or a component with improper configuration or
certification has been installed;
b) Similar maintenance tasks have resulted in deficiencies on A/C and components under
maintenance. The defects has been found by the customer during operation;
c) Any other reason that jeopardize the safety of the aircraft.
Prior to submitting the report, the VP for Quality Assurance & Safety shall discuss with the
operator about the possibility that an unsafe condition may exist on the aircraft. Depending on
the suspected defect, the operator may verify its existence or have GMF AeroAsia to verify and
rectify the defect. Should the suspected unsafe condition is related with an AD Note and the
operator is unwilling to cooperate for the prompt correction of the defect, the VP for Quality
Assurance & Safety will inform the Authority concerned and he will act accordingly. The reporting
procedure to the Authority may be the same as per MOE section 2.18.2.1
The completed SUP questionnaire should be sent to Quality Assurance and Safety Department to
be verified and will be reported to EASA.
Operational defect (2.18.2.1) or defect due to GMF AeroAsia fault Aircraft or component is
(2.18.2.2) has been identified during the maintenance process released with a potential
defect as per 2.18.2.2
Stop
DAMAGE ASSESSMENT
➢ Aircraft as per 2.15
➢ Components as per 2.9.3
DEFECT RECTIFICATION
➢ Aircraft as per 2.15 Stop
➢ Components as per 2.9.3
Furthermore, the quality control staff will report to the Quality Assurance & Safety to make a
preliminary determination of the source or cause of damage and request corrective actions to the
appropriate functions. Based on the severity of the situation, a non-conformance report may be
issued as per 3.3.
All parts and components after removed from aircraft or their next higher assembly are inspected
to determine required actions. Components/parts found defective are identified as follows:
a) Repairable /Unserviceable
If repairable per available maintenance data, components/parts are routed for repair with
the Serviceability Tag. Form No.: GMF/Q-434. This tag will remain with the
components/parts until the repair is completed and replaced with a serviceable tag.
b) Pending disposition
If during inspection or test an inspection finding leads to a required repair not covered in
the maintenance manuals, the planning engineering will assist the maintenance personnel
in defining an approved maintenance data. In this case the maintenance function and the
planning engineering will follow the requirements of MOE Section 2.9.1.2. Pending decision
components/parts are identified with the tag Form No.: GMF/Q-074.
c) Scrapping
Scrapped parts, due to lifetime expiration or defects, will be identified with a "Condemned
Tag". Form No.: GMF/Q-013. Scrapped parts are handled as per section 2.19.4.
The PPC will place the defective components/parts in the designated temporarily storage areas
waiting for maintenance work orders and to be transported to the designated units for
maintenance or to subcontractor. The PPC will arrange for the proper packaging and preservation
per MOE Section 2.20.2.
For those components/parts requiring maintenance in house, the PPC will issue a Transfer Order
and will move the components/parts to the designated shop for maintenance. For those
components/parts requiring maintenance to subcontractors, the instructions on Section 2.20 will
be followed.
Defective components/parts, which the customer is responsible for maintenance outsourcing, will
be temporarily kept by PPC in well preserved store area, packed and identified and will be
processed as agreed by the customer.
All components/parts received for maintenance will be temporarily stored at designated store
areas, properly packed and preserved and properly identified with the following tags/forms
waiting for repair:
a) For the components/parts received from Aircraft Maintenance, a serviceability tag, (Form
No. GMF/ Q-434) and Transfer Order.
b) For the components/parts other than engine received directly from customer, a customer's
repairable or unserviceable tag or equivalent shall remain attached and work order form
(Form No.: GMF/Q-042) is used.
The responsible unit will perform the requested maintenance as required by this manual and the
appropriate quality procedures.
PPC will be responsible for controlling the components/parts received for maintenance as well as
for arranging the proper preservation, handling and segregation. While in stores awaiting
disposition/maintenance, segregation for repairable, pending disposition and scrapped
components/parts shall be carried out.
Depending on the reason, the held components/parts will be completed with any applicable
documentation. The PPC is responsible for the proper handling and preservation while in storage.
2.19.2.4 Traceability
All components/parts will be traceable to the A/C, engine and customer work order.
2.19.2.5 Defective Components/Parts Pending Disposition - No Repair Instructions Available
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Such components/parts will be stored and identified as instructed in MOE Section 2.9.1.2.
Components which have reached their certified life limit or contain a non-repairable defect
classified as unsalvageable and not be permitted to re-enter the component supply system unless
certified life limits have been extended or a repair solution has been approved according to
Manufacturer. Such of Unsalvageable parts will be labelled or tagged as scrap material.
All workstations PPC Managers are responsible to collect and store definitively scrapped parts in
secured scrap containers identified per customer name and work order. The PPC will coordinate
with the customer service if the customer wants the scrapped parts to return back to his base. The
following will be performed by the PPC:
Make a list of scrap parts. Include in the list the customer's name, the part name, part number,
serial number and quantity. The list must be as detailed as possible. The scrapped parts should
have the Condemned Tag Form No.: GMF/Q-013 attached.
Provide a list of scrapped parts to the customer and keep a copy for two years. If the customer
does not take the scrap parts within one week after the maintenance work order is completed,
send the parts to the scrap area.
Make another list for tools and equipment, which are scrapped and keep a list as mentioned
above. Move the scrapped tools and equipment to the scrap area.
The Facility Maintenance Function is responsible for their storage and mutilation as appropriate.
This function will list all mutilated parts, materials, tools and equipment and will arrange for the
further disposal to recycle facilities. The Senior Manager of the Facility Function will perform the
following:
§ Make a list of scrap parts, material, tools and equipment, which are to be mutilated. Include
in the list the customer's name, the part name, part number, serial number and quantity. The
list must be as detail as possible.
§ Call the Quality Assurance & Safety to be present during the mutilation.
§ Under supervision of the Quality Assurance & Safety, mutilate all the collected scraps as
listed.
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§ After mutilation, sign the forms and have the Quality Assurance & Safety to certify on the list
of mutilated parts that the parts have been mutilated.
Scrapped dangerous material will be placed on sealed containers and will be disposed in
accordance with applicable Indonesian government regulations. Non-dangerous material will be
drained directly to the water waste treatment.
A Quality Assurance & Safety auditor will witness the mutilation of parts, material and tools will
sign the appropriate forms and will keep records for two years. He will ensure that in any case all
parts and material have been mutilated
The Scrapped Parts, Material & Tools shall be processes by the facility maintenance and witnesses
by Quality Assurance & Safety Auditor for mutilate in the mutilation area, and shall be recorded in
the form GMF/Q-223. The Senior Manager of Facility Maintenance or his delegate and the Quality
Assurance & Safety auditor must put their signatures and the date on the form.
After the mutilation those mutilated parts, material, tools should be place in the mutilated area for
disposal.
2.19.4.3 Use of Scrapped Chemicals (other than the dangerous), for Non-Aircraft Use
The Facility Maintenance may use the scrapped shelf life material and other chemicals for non-
aircraft use provided a list will be kept to show where such material have been used.
The Procurement function will send the defective components to an Contracted EASA Part 145
Approved Maintenance Organization listed in Approved Supplier List (ASL) as per Section 5.4 or
Subcontracted Organization not holding an EASA Part 145 approval as per Section 5.2.
Appropriate certificates will be requested, together with other maintenance records, as required
on Section 2.2.1 of this manual.
Procedure
All defective components intended to be sent to contractors are properly preserved. For
time/cycle limit components, operating and remaining time and cycles must be indicated.
When a defective component has to be repair, outsourced distribution personnel will be picked
up and send the defect part to unserviceable store before purchasing issue a repair order.
a. Part name;
b. Part number;
c. Serial number (if any);
d. Description of defect;
e. Work to be carried out;
f. Reference to Maintenance Data;
g. Turn round time;
h. Other documents required executing the maintenance (if any);
i. Records required and certifications to be delivered;
j. The documents of the defective component must be traceable to the work order and/or A/C
registration.
k. Dispatch location and date of return.
The Procurement shall ensure that the purchase order will clearly describe the work to be
performed. Attachments of the purchase order must include all the information required to
execute the maintenance.
The Packaging & Shipping function will properly pack and preserve the component following
appropriate packaging and preservation instructions ensuring the appropriate documentation is
included. The protection will be extended to include delivery to destination using the appropriate
means of transportation as required by maintenance manuals, ATA 300 requirements or customer
requirement.
Unserviceable loan parts must be completed with removable tag indicating the status of the
parts.
All components received from contractors after maintenance will pass through the receiving
inspection and will be inspected as required by QP 202-01.
Components received from contractors as per section 2.1 of this manual will be sent to shops by
material inspector for additional inspection before the GMF AeroAsia certifying staff issues a
release to service.
2.21.1 Security of Computer Generated Back up Files of Job Cards & PD Sheets and Engineering
Instructions
Such maintenance instructions are developed as per MOE 2.8. Back up files of Job Cards and PD
Sheets will be secured by password to avoid access to unauthorized personnel. The name of the
planning engineer who develops the job card or PD sheet and the subsequent revisions will
appear on the footer of each document and it represents the signature of the writer.
Provisions are made to secure for loss of data resulting from system failure. In all cases a back up
file must be available and updated every 24 hours.
GMF AeroAsia does not use computerized maintenance records system for the purpose of
recording the maintenance activities performed and for electronically claiming the work. In some
instances, it may be appropriate for GMF to scan and keep in a CD, copy of the maintenance
records.
For general support records, electronic means are used to store data such as SAP and LAN. There
is at least one backup system that is updated every 24 hours. Each terminal is required to contain
program safeguards against the ability of unauthorized personnel to alter the database. The
backup former programs and release of programs in use must be able to read the data for at least
two years.
Provisions are taken so that such computerized records to be accessible only to authorized
personnel using appropriate passwords.
Computer backup discs, tapes etc. are be stored in a different location from that containing the
working discs, tapes etc., in an environment that ensures they remain in good condition.
In case the computer system is shut down, the manual system (paper work) is used to
administrate any recordings and/or transactions. When the computer system is back to normal,
all the transactions and records, which have been generated in paper, are transferred to the
computer system.
In order the man-hours for each work order to be sufficient to perform the maintenance program
within the prescribed program visit, the following must be taken into account:
a) Determination of the total man power required based on the master production schedule;
b) Based of the existing available hours per employee, determine the number of man hours
required;
c) Based on the required special skills, determine the required number of staff per type of skill;
d) Determination of sufficient number of quality audit personnel to carry out the quality
monitoring compliance functions;
e) Determination of sufficient number of skilled and qualified inspection personnel to carry out
Required Inspections as required by air carriers and/or skilled inspection personnel to carry
out duplicate inspections. These determinations will be made based on operator's or air-
carrier's maintenance program;
f) Determination of adequate number of qualified Certifying Staff for each product type;
g) The number of permanent employee of each hangar and workshop at least 50% of the total
required employee. For the purpose of meeting a specific operational necessity, a temporary
increase of the proportion of contracted staff may be permitted to GMF Aeroasia by the
competent authority, in accordance with MOE Section 1.10, which shall describe the extent,
specific duties, and responsibilities for ensuring adequate GMF Aeroasia stability;
h) Human performance limitation, complexity of work, organization of shift and other
additional factors as described in Section 2.28 of this manual.
Each General Manager will develop man-hours plan and will define the number of staff per type of
skill required accomplishing anticipated maintenance workload. These man-hours plan will be
crossed checked against hangar occupation plan and anticipated maintenance workload at least
every 3 months. In case of workload deviation, if necessary, man-hours plan shall be revised less
than 3 months. Revision process must consider item a-h of the first paragraph of this chapter.
Revision of man-hours planning shall be approved by related VP’s.
Man-hour plans will be submitted for approval to the Vice Presidents. The yearly man-hour plan
will be approved by CEO.
A deviation of more than 25% during a calendar month of manpower availability will be reported
to the VP Quality Assurance & Safety and CEO for corrective actions.
Critical maintenance tasks are defined as maintenance task which required to be reviewed due to
their impact to flight safety, there are:
1. tasks that may affect the control of the aircraft flight path and attitude, such as
installation, rigging and adjustments of flight controls;
2. aircraft stability control systems (autopilot, fuel transfer);
3. tasks that may affect the propulsive force of the aircraft, including installation of aircraft
engines, propellers and rotors; and
4. overhaul, calibration or rigging of engines, propellers, transmissions and gearboxes.
List of critical task items are provided by operator and can be determined by reviewing
Customer’s Continuous Aircraft Maintenance Program (CAMP). In case the owner or operator does
not specify in his CAMP, the critical task item list is developed by engineering function based on
respective Instruction for Continued Airworthiness (ICA) from manufacture, or several valid data
sources may be used, such as:
1. information from the design approval holder such as maintenance data;
2. accident reports;
3. investigation and follow-up of incidents;
4. occurrence reporting;
5. flight data analysis;
6. results of audits;
7. normal operations monitoring schemes; and feedback from training.
8. Discrepancy which captured from Error Capturing Method
a) Perform a risk analysis to determine the possibility of errors related to failure to re-install
similar components fitted to different systems of the same aircraft.
b) Utilizing past experience to determine other possible errors of incomplete maintenance.
c) Identify items that fall to steps a) & b) above and issue engineering instruction.
a) Develop one Job Card for each aircraft system for the removal and installation of parts,
which are identical to another aircraft system. For example, to check the oil filters for 747-
200 engines, utilize four job cards, one for each engine.
b) Planning the accomplishment of such “identical maintenance tasks” by different mechanics
or to be done in different working shifts (this could be done for example at the production
planning phase);
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c) Write the maintenance tasks for each job card by including an additional step for inspection
in the job card as the example below:
1) Step one : Remove port;
2) Step two : Borescope;
3) Step three : Install/close port;
4) Step four : Inspect port for properly closed and secured.
NOTE:
The inspection step should not be at the same step with the install/close step.
d) Identify the job card as ''Critical Tasks Job Card'' by placing such statement on the header of
the job card.
NOTE:
1. All maintenance items identified, as critical tasks.
2. This procedure applies also for the line maintenance tasks (MOE Section L2.7)
Critical maintenance task will be performed as required by the operator’s maintenance program
and the requirements of this procedure, utilizing qualified maintenance personnel who has
received training either by operator or GMF through designated training personnel. The list of
personnel who have been trained will be provided to or approved by customer as appropriate.
In case the owner or operator does not specify in his maintenance program the critical
maintenance task, the following items listed below together will be perform with error capturing
methods.
Error-capturing methods are those actions defined by GMF AeroAsia to detect maintenance errors
made when performing maintenance. A combination of several actions (visual inspection,
operational check, functional test, rigging check) may be necessary in some cases. The primary
error-capturing method to be used shall be the independent inspection, in case for unforeseen
circumstances should use Re-inspection methods. Error capturing methods will be performed
based on critical maintenance task list.
(1) the ‘authorized person’ is the person who performs the task or supervises the task and they
assume the full responsibility for the completion of the task in accordance with the applicable
maintenance data;
(2) the ‘independent qualified person’ is the person who performs the independent inspection
and attests the satisfactory completion of the task and that no deficiencies have been found.
The ‘independent qualified person’ does not issue a certificate of release to service, therefore
they are not required to hold certification privileges;
(3) the ‘authorized person’ issues the certificate of release to service or signs off the completion
of the task after the independent inspection has been carried out satisfactorily;
(4) the maintenance job card system should record the identification of both persons and the
details of the independent inspection as necessary before the certificate of release to service
or sign-off for the completion of the task is issued, for completion of jobcard ref to MOE 2.13.3
Completion of Maintenance Documentation.
(1) all those parts of the system that have actually been disconnected or disturbed should be
inspected for correct assembly and locking;
(2) the system as a whole should be inspected for full and free movement over the complete
range;
(3) cables should be tensioned correctly with adequate clearance at secondary stops;
(4) the operation of the control system as a whole should be observed to ensure that the
controls are operating in the correct sense;
(5) if different control systems are interconnected so that they affect each other, all the
interactions should be checked through the full range of the applicable controls;
(6) software that is part of the critical maintenance task should be checked, for example: version,
compatibility with aircraft configuration.
Personnel qualification for performing duplicate inspection must have requirement as stated in
MOE 3.7 Qualifying Inspectors.
Yes
Did the operator give duplicate
inspections item?
No
No
No
No
DUPLICATE INSPECTIONS
ARE NOT REQUIRED
The policy of preventing omissions consists procedures which ensure: sign-off of task only after
completion, policy for sign-off of group of tasks, work by trainees performed under supervision,
etc. describe in MOE Section 2.13
Yes
Did the operator give duplicate
inspections item?
No
No
No
No
DUPLICATE INSPECTIONS
ARE NOT REQUIRED
The following scenarios may be considered under approved privileges of GMF AeroAsia, meaning
that the related maintenance activity outside the approved locations can be carried out based on a
control procedure in the MOE:
For further explanation about the probability scenario would be describe below.
GMF AeroAsia for the need of supporting an A/C operation in a non-approved location for line
maintenance (e.g. one-time flight, short term or seasonal contract, flight schedule change, etc.) will
classified as occasional Aircraft Line Maintenance. The use of this privilege is specifically limited to
those cases where the GMF AeroAsia has a maintenance contract with the EU customer operator
requesting such maintenance outside the approved location.
When the privilege is used for more than 10 days (second case in the table above), EASA
shall be notified of such approval within 7 days from the date of the beginning of the
operation.
The notification shall be formalized using a form no. GMF/Q-383, and to be listed in chapter 5 of this
MOE, including the following minimum information:
a. Customers operator requesting the occasional line maintenance
b. Aircraft types
c. Scope of the requested line maintenance
d. Location
e. Number and category of certifying staff assigned to support this activity
f. Quality manager signature
The above mentioned procedures related to the "Occasional Maintenance" are approved by the
competent authority based upon the ability of the Quality System to deal adequately with the Part
145 requirements.
The repetitive use of the privilege for the same customer at the same location is not permitted. In
this case the approval of a new line station shall be requested to EASA.
2.24.1.2 Maintenance outside the approved locations other than “occasional line maintenance”
(Scenario 2, 3 and 4)
Applies to the need of aircraft maintenance in the case of an unscheduled/unexpected event, such
as an AOG requiring defect rectification, subject to an MOE control procedure which meets the
minimum requirements specified in par. 4 MOE Section 2.24.1.2 and further subject to the following
limitations specific to the GMF AeroAsia rating:
• The privilege of having received a work order or having a maintenance contract with the EU
customer/operator (A/C covered by the basic Regulation) requesting such maintenance outside
the approved location;
• In the case of Aircraft Base Maintenance activity, is not applicable for GMF.
Applies only to activities carried out “on-wing” following a maintenance work order received from
the customer/operator (either scheduled or unscheduled maintenance), subject to an MOE control
procedure which meets the minimum requirements specified in par. 4 MOE of this section and
further subject to the following limitations specific the GMF AeroAsia rating:
• The activity is performed “on-wing” without removal of the component. Nevertheless, there is
intent to temporarily remove a component for maintenance, in order to improve access to that
component, except when such removal generates the need for additional maintenance;
• The GMF AeroAsia internal procedures:
o Perform coordination either with line maintenance regarding the tools, facilities, work order
to perform such maintenance. CRS will be issued by A/C certifying staff, further explanation
see par. 5 MOE of this section.
o On wing support team, are able to use aircraft maintenance data, only if: tools, facility,
qualified person available and those task are available to perform refer to aircraft
maintenance data. Further explanation see par. 5 MOE of this section.
• Where the maintenance task to be performed is only included in the engine/component
maintenance data (e.g. it is only in the ESM or CMM) confirmation from the TCH (Type Certificate
Holder) is needed that the task can be carried out outside the workshop environment; In case
of scheduled maintenance, the repetitive use of the privilege at the same location or for the
same customer at different locations is not permitted;
• With regards to Cx rating, this privilege is intended for to those components which are not
readily transportable (e.g. thrust reverser, radome, LDG strut, etc.);
This class rating is only necessary when GMF AeroAsia carries out NDT as a particular task for
another organization and by definition this activity may need to be carried out at the customer’s
facility where the particular aircraft, engine or component is located, subject to an MOE control
procedure which meets the minimum requirements specified in par. 4 MOE of this Section and
further subject to the following limitations specific of GMF AeroAsia::
• For intent to perform NDT with D1 rating for other maintenance organizations, GMF will receive
interoffice request including the scope of work needed to perform the job. Based on that official
request determine what kind of support needed to provide by GMF AeroAsia (personnel, tools,
equipment etc). CRS will be issued by the maintenance organizations (who have Ax, Bx, Cx
Rating) who request to perform NDT for Aircraft, Component and Engine.
This procedure shall be limited to aircraft type or components or engines or NDT methods listed in
MOE section 1.9 scope of work and maintenace activities strictly necessary to recover the aircraft
unserviceability condition as limited by the section 1.9 maintenance level.
A process shall be in place, under the responsibility of the Quality Manager, to show:
a. The maintenance manager ensures that the necessary facilities, certifying staff, tools,
equipment, material, maintenance data is made available as necessary according to customer
work order.
b. Availability of a list of all the CRS issued under this procedure to be made available to EASA upon
request;
c. The maintenance is recorded in both aircraft technical log and customer work order and will be
retained as per section 2.14.2 of this MOE.
d. Quality Assurance shall perform audit according applicable approved quality system and give
approval for the readiness of the work, based on a desktop review. Audit shall be performed
refer to MOE Section 2.24.1.2(c)
e. The completion of components or engines or NDT maintenance are to be done by issuing an
EASA Form 1 according to section 2.16, and the completion of aircraft maintenance is to be
done by issuing an aircraft certificate of release to service according to section 2.16.
Maintenance task of components or engines or NDT methods will performed refer to job card of
aircraft task issued in accordance with the aircraft maintenace limitation in this section.
The notification is formalized using a form no. GMF/Q-383 and to be listed in chapter 5 of this MOE,
with the following information:
a. Aircraft type and registration number
b. Location
c. Description of the unserviceability of the aircraft and expected scope of maintenance
d. Composition of the working team (number and category of licenses)
e. Specify the rating under which the activity is carried out (A1 Line, Bx, Cx, D1);
f. Quality manager signature
5. Technical Requirements for Scenario 3 and 4, Shop Personnel works on Aircraft Maintenance
a PD Sheet as necessary to perform the work. Such PD sheet if developed must be traceable
to MDR or Job Card.
e) The aircraft maintenance will coordinate the intervention of the workshop teams. The
workshop personnel, in accordance with applicable procedures will perform the works.
f) Upon satisfactory completion of the works, the shop personnel will stamp the work he
performed.
The Aircraft certifying staff will be responsible for the overall acceptance of the work.
Prerequisite for considering any additional scenario is a demonstration of need (e.g. warranty
claims, support of an EU operator, etc.), where the related assessment by EASA will depend on a risk
based approach and confidence building with the maintenance organization.
The following are examples (list not exhaustive) of additional scenarios subject to direct approval:
a. temporary need of a Bx/Cx AMO to perform several scheduled “on-wing” activities on different
aircraft (e.g. implementation of modification campaign following SBs, ADs);
b. need of a Bx/Cx AMO to perform maintenance outside the approved locations at another Bx/Cx
workshop (workshop “off-wing” maintenance);
Any such case, GMF AeroAsia will ask concession request as per MOE 3.10 procedure, specifying as
a minimum:
a) The proposed scenario (including location(s)) and demonstration of need;
b) Statement from the Quality system that the conditions in which the intended maintenance
will be carried out have been verified to be in compliance with applicable Part-145
requirements. Prior agreement with the assigned inspector is necessary to decide if this
statement shall be based on desktop or on-site audit by the Quality System, which will
depend on the confidence building with the organization’s quality system and the risk
associated with the maintenance task;
c) Confirmation that any maintenance according to the proposed scenario, will be only started
after approval by EASA;
Waste material will be identified, included in list of scrap material and secure in scrap container.
Waste material scrap are handled as per section 2.19.2
Scrapped part, due to lifetime expiration or defect, will be identified with a “Condemned Tag”. Form
No.: GMF/Q-013. Scrapped parts are handled as per section 2.19.2
The manufacturer prior to delivery of the aircraft determines the Weight and the Center of Gravity.
Licensed personnel will accomplish repeat determination of the Weight and the Center of Gravity
of the aircraft in accordance with the instructions of the operator.
A ground & flight test is performed as required by the operator's specifications. GMF AeroAsia will
arrange for the flight test plan in consultation with the operator.
Aircraft jacking shall be performed in accordance with applicable chapter of maintenance manuals.
The supervisor will ensure that all safety precautions have been met.
The engineering will develop engineering instructions reference to manufacturer instructions for
the docking, setting up access equipment, safety and support systems.
An aircraft that has been maintained, repair, rebuilding, or alteration in a manner that may have
appreciably change its flight characteristics or substantially affected its operation in flight, the
aircraft flight test shall be perform. The details requirement are follow to operator’s test flight
procedures.
This section describe procedures to minimize multiple errors, errors being repeated in identical
maintenance task compromising more than one system or function and preventing omissions
This procedure is also aim to identify the factor contributing to incidents or potential incident and
to make the GMF AeroAsia system resistant to such errors.
All members of staff are actively encouraged to submit reports using the GMF AeroAsia Internal
Occurrence Reporting (IOR) in accordance with QP 218-01.
GMF AeroAsia has establish an environment in which maintenance errors’ may be openly
investigated in order that the contributing factors and root causes of such errors’ can be
addressed. GMF AeroAsia believes that a full and free reporting system is the best method for
establishing how and why events happen.
Every effort will be made to avoid action that may inhibit reporting and/or the personnel are not
inappropriately punished for reporting or cooperating with occurrence investigations.
2.25.1 Procedure to Minimize the Risk of Multiple Errors and Preventing Omissions
To minimize the risk of multiple errors and preventing omissions, maintenance personnel should
follow:
(1) that every maintenance task is signed off only after completion, for details of signing off
ref to MOE 2.13.3;
(2) that work performed by personnel under supervision (i.e. temporary staff, trainees) is
checked and signed off by an authorized person as stated on MOE 2.13.3;
Engineering function should grouping the tasks to allow maintenance personnel could sign-
off clearly identified. Grouping of maintenance task based on the complexity, critical item,
and workstation, which stated on MOE 2.8.2.2.
2.25.2 Procedure to Minimize the Risk of Errors being Repeated in Identical Maintenance Tasks
Compromising than One System or Function
Engineering function will define identical task by reviewing task of maintenance which impact to
the flight safety. Those tasks will be identified by engineering function and planned by planning
engineer to be perform either using independent inspection and re-inspection as stated on MOE
Section 2.8 and the methods of error capturing on MOE Section 2.23.
2.26.1 General
The primary objective of the shift/task handover is to ensure effective communication between
the incoming Manager and outgoing Manager at the point of handing over the continuation or
completion of the maintenance.
All production Managers will provide a Handover Maintenance Status Record located at each
production line in which the maintenance that is to continue from the next shift will be recorded
and communicated with the next shift Manager.
The communication between the incoming and outgoing Managers must be sufficient and
effective in order the succeeding maintenance Manager to continue the work without leaving any
maintenance or inspection tasks unfinished due to misunderstandings.
2.26.2 Information exchange between outgoing and incoming Managers for base maintenance
activities
Not Applicable
2.26.3 Information exchange between outgoing and incoming Managers for line maintenance
activities
a) Ensure that all completed work is signed by the engineers as per operator’s procedure.
b) Enter on the Handover Maintenance Status Record the unfinished work on that shift, and
the finished hand over work from the shift before. The incoming Manager should continue
the unfinished work. Outgoing manager should give the following information:
▪ Operator’s name, aircraft registration and flight number;
▪ The step number of transit/pre-flight/daily check list the incoming manager must
continue the work, with details such as how many screws already open and etc.;;
▪ If there is any unfinished trouble shooting of defect / malfunction, enter the slip or
sequence number of aircraft technical log in which the defect reported and give
reference to the manufacturer's maintenance data for trouble shooting.
▪ Give information regarding outstanding issue
▪ Give information manpower required for finishing the works.
Revision No. : 3 Date of Revision : 13 Jul 2023
Page: 1 of 2
Issue : 18 Date of Issue : 01 Aug 2022
GARUDA MAINTENANCE
FACILITY (GMF) AERO ASIA MAINTENANCE ORGANIZATION EXPOSITION
▪ Give information facility required (material or tools) for finishing the works
▪ Give any other information as necessary;
▪ Sign and date on the hand over maintenance record.
c) Meet with the incoming Manager and brief him of the exact status of the work in progress
and show him at the site what is to be continued based on what is written on the record.
This briefing includes accounting for the in progress maintenance status of the work orders
and availability status of tools/equipment and any other facilities that are to be used to
assure continuation of the work
a) Meet with the outgoing Manager and be briefed of the exact status of the work in progress.
Read and understand what was written in the hand over maintenance record and ask the
outgoing Manager to show at the site what is to be continued based on what is written on the
record.
2.27.1 General
This section is referring to the procedure, which will be followed by engineering services when
inaccurate, incomplete or ambiguous practice or information, etc, mentioned in the maintenance
data has been found during maintenance.
Engineering function will evaluate maintenance data inaccuracies and ambiguities by review:
1. Sequence of performing works.
2. Validity of reference, engineering must ensure the reference used is still valid.
3. Different statement in the same reference,
4. Applicability of Aircraft/engine/component type/register/serial number & tools and
material used.
5. Identify the suspected ambiguity words by analyze the words structure are consisting of
subject, predicate and object.
6. Compare the developed job card task either by using transcribe accurately or precise
reference with the valid reference. Ensure that the meaning is the same between the
reference and the developed job card.
Maintenance data ambiguities means where a statement of compliance having more than one
possible meaning and therefore possibly causing confusion. The authors of maintenance data
may be any of the following:
• Aircraft / component design organization (AMM, SB, SRM.)
• The competent authority
• The organization itself in the case of organization job cards.
• The customers in the case of job cards issued and furnished by the customers.
Based on MOE Section 2.25.4 procedure, the maintenance personnel will inform engineering
through their Manager when such incomplete or ambiguous information is found in the
maintenance data. In this case, the related on-going maintenance task shall be held until the
incomplete / ambiguous information is clarified by Engineering Services.
Engineering Services will take the appropriate and immediate actions as per the requirements of
this procedure to ensure that such information will arrive to the manufacturer for corrective
action.
2.27.2 Procedure
NOTE:
1. Engineering is not allowed to modify any maintenance data unless a written approval by the
manufacturer/author is obtained as per MOE Section 2.8.2.4
2. In case the manufacturer or the author of the maintenance data notifies that the data is
correct and must be followed as is, the capability of the specific maintenance task must be
terminated until the appropriate training is received from the manufacturer or another
approved AMO. See MOE Section 3.4 & 3.8.
3. If there is a problem related job card issued and furnished by customer, planning
engineering will notify to the customer
a) Receive the information and the corrections of the maintenance data from the manufacturer
and transcribe that information to the Job Card/MDR/PD Sheet per MOE Section 2.8 giving
reference to the manufacturer’s letter. Ensure that a copy of such letter is kept as a work
order maintenance record (MOE Section 2.14);
b) Provide the corrected maintenance instructions (job card/MDR/PD Sheet) to the
maintenance personnel. Consider the need to make any shop floor changes (MOE Section
2.13) to any previously issued job card/MDR/PD sheet.
Prior to accepting a contract, GMF AeroAsia evaluate its capability and its capacity in order to be
able to fulfill the work order contractual requirements.
When the maintenance program is contracted, the maintenance units are responsible to execute
the maintenance within the agreed maintenance program, schedule, needed of special facilities
and ensure related to the scope of work of maintenance organizations. Ensure hangar slot are
available based on hangar slot management of line maintenance.
When the maintenance work package provided by customer, maintenance personnel have to
trained how to handle its maintenance work package by customer. If the customer not provided
maintenance work order then maintenance organizations use internal work packaged as stated in
MOE Section 2.13.
Every critical task contained on the work package, planning engineer evaluate based on MOE
Section 2.23.
For the aircraft maintenance or as otherwise required, the project manager manage and control
the execution of the maintenance and being the interface between maintenance managers and
customer.
The VP of every production unit ensures that all management has established measurable quality
objectives in line with the company's policy and customer's requirements when planning for
production.
a) The maintenance is performed in accordance with the operator's maintenance program and
other customer requirements and in line with the requirements of the Authority of the A/C
registration;
b) The lead times required by the customer as agreed is met
START
Yes Customer
Production &Support functions: Referring
to current master production schedule, agrees?
plan the manpower required (MOE 1.7,
17,
2.22,
2.22)
2.28.3) No
Maintenance not
Production & PPC: Arranged for adequate contracted
space, support equipment,
environmental conditions and tooling
(MOE 1.8, 2.4, 2.7)
STOP
The Planning Engineer receive maintenance work scope, current customer maintenance program
and current maintenance data reference from customer. if the customer provide their
maintenance data, validity of the maintenance data ref to the maintenance contract which stated
on MOE Section 4.4.If the customer not provide those data, the validity of the maintenance data
controlled by technical publications as stated on MOE Section 2.8.
Referring to customer maintenance program, current maintenance data develop the job cards or
PD sheets as appropriate (MOE Section 2.8, 2.13.1)
The material planning and procurement arrange for the provision of the right materials in the
right place and at the right time at reasonably cost for aircraft, engine and components
maintenance. Material is purchased based on supplier list on Approved Provider List DQ-005.
Having the right material in the right place at the right time requires an understanding of GMF
complete supply chain from consumption of the part for maintenance back through to the time
that the use of the part was forecasted. All functions mentioned in this procedure are required to
implement the requirements of Supply Chain Chart below.
Un-scheduled Maintenance
(by Production planning) Material on Hand –
Existing Inventory
ACCURATE (by Material Planning)
INVENTORY FORECAST
Work Order Requirements
(by Planning engineering) Customers’ Supplied Material
(by Customer)
Purchase requisition
issued
Purchase Order
Receiving Inspection
Maintenance Location
a) The material planning function manage inventories by anticipating their use and production
planning. Such anticipatory approach to inventory is to maintain the safety stock levels and
the turnover ratio.
b) For Components and Mandatory 100% replacement items, the Planning Engineering bears
the responsibility to determine routine material quality/ specification requirements and
quantity required based on confirmed contracts, customers' work orders and maintenance
manual requirements.
c) The material planning function utilize the ERP (Enterprise Resources Planning) system (e.g.:
SAP) to control the inventories. The ERP system is updated on regular basis to ensure a
current material planning system is in place. A means to accurately update the ERP system is
to predict as accurate as possible the material required to cover the following three months
production schedules while low cost material (expendables) are always available to handle
unforeseen rectification.
MOE Section 1.7 and 2.22 describes the procedure for the determination of the manpower
required for the execution of maintenance as well as manpower availability.
This section gives instructions for considering human factors performance and limitations when
the production and PPC managers plan the maintenance tasks and the production managers
organize the shifts for the execution of maintenance.
The production and support managers must consider the following requirement when they
assign personnel to work day shift:
▪ In an eight hours day shift, two breaks of accumulative one hour is made. When overtime is
used, it may not be more than fourteen (14) hours per week.
II. Assigning manpower for second shift work - Guidelines to design a shift system
There are some general guidelines for decreasing the effects of shift work:
a) Excessive numbers of consecutive workdays (more than 8) being scheduled with caution,
and screening workers for physical and mental stress may be necessary;
b) The amount of off-time increase as does the number of consecutive workdays and the
length of the work shifts increase;
c) A shift system aim to maximize the amount of off-time between work shifts;
d) The length of a work shift is dependent on the type of tasks being performed and workload
on the job. Critical tasks is planned on day shift whenever possible;
Manpower planning as stated on Point I and II above, must consider manpower required related
to capabilities.
The tools and equipment planning function prepare the tools and equipment refer to
maintenance work package needed and make Bill of Tools. The responsible manager responsible
to ensure that all tools and equipment are available to perform maintenance as specified in
maintenance data.
The PPC prioritizes and distributes the job cards as per daily controlled schedules (MOE 2.28.5)
using the daily menu. This daily menu gives to maintenance personnel an overview of what job
cards have been accomplished, what have to be accomplished and what Job Cards are still open.
The status of the work in progress is controlled by the data base system. The same requirements
apply for defects rectification using MDR (see Section 2.15).
Production meeting takes place at regular intervals headed by the project manager. Participants
discuss the progress of the maintenance, bring up quality and production problems and define
corrective actions to bring the program in track. The customer representative participate in the
meeting.
All Senior Managers & Managers are responsible to assign only qualified personnel to perform
maintenance and inspections including required inspections. No one person is allowed to
perform unsupervised work other than that allowed by his certificate of competency (C of C) or his
authorization. In addition, in order for the personnel to properly perform their maintenance tasks,
they have available in close proximity and follow without deviation the:
Amendments means adding maintenance tasks and or deleting some tasks previously planned for
incorporation. In either case the customer communicate any amendments using the GMF Form
GMF/Q-028. The customer must state in this form what is to be added or deleted, sign it as
appropriate and hand it over to the project manager or to PPC (if project manager is not being
assigned).
The project Manager or the PPC is responsible to assign a control number of each amendment
and control the number of amendments issued. For additions, he/she process each amendment
to the planning engineer for the development of the appropriate maintenance documents and
also to customer service for billing.
For the deletions, he/she hand over a copy to certifying staff. The certifying staff will evaluate if
any airworthiness requirements are violated and he/she proceed as per section 3.9. At the end of
the maintenance, all amendments are handed over to certifying staff to determine appropriate
incorporation.
I. Defining the daily works (daily menu) based on the pre-established daily schedules &
Control Room Operations
The PPC controllers, project & program managers, and productions manager are part of the
control room team having their responsibility to perform the following on a daily basis:
a) Monitoring the daily work ensuring problems have been identified at the early stages and
correcting them as soon as possible;
b) Ensuring the daily work is finished as planed and meets quality targets;
c) Obtaining evidence that all maintenance and inspection operations have been completed
as planned;
d) Defining contingency plans and applying as necessary;
e) Scheduling the next shift or next day production and ensuring it being carried out under
controlled conditions. Controlled conditions include as applicable the following:
▪ The job cards and non-routine cards for execution;
▪ The applicable drawing and other approved maintenance data;
▪ The establishment of process controls for the next day by identifying the key
inspection points;
▪ Determining manpower and skills based on the above requirements and considering
human factors;
▪ Determining tools and material needed;
▪ Monitoring and controlling the utilities and supplies such as compressed air, electricity
and chemical products, to extend they may affect product quality.
II. Scheduling of safety-critical tasks during periods when staff are likely to be most alert
The production managers make any effort to minimize the impact of fatigue by:
▪ Allocating more critical tasks during day shifts when staff are likely to be more alert;
▪ Ensuring that appropriate checks are carried out after night shift work;
▪ Breaking up lengthy repetitive tasks into smaller tasks, with breaks in between;
▪ Consider the human performance limitations as instructed in MOE Section 2.28.3
The production and PPC Manager make any effort possible so that the safety critical tasks as per
MOE Section 2.23 are performed on the day shift.
Not Applicable
PART L2
General - Contracted Line Maintenance at Line Stations and/or Work performed at locations other
than GMF AeroAsia Facility
In order for GMF AeroAsia to perform line maintenance at line stations it will be required, to
obtain the necessary approvals from the Authority of the A/C registration. The VP for Quality
Assurance & Safety will request for the necessary approvals as per Section 1.10 of this manual.
Should the necessary approval from the Authority of A/C registration is obtained and the GMF
AeroAsia's operations specifications indicated, so the VP for Line Maintenance will arrange for the
performance of the line maintenance as indicated in the GMF AeroAsia operation specifications
and at the designated line stations or locations.
The VP for Line Maintenance will assign line station Senior Managers and Supervisors as
appropriate for managing, supervising, performing and inspecting the work and he will also have
the prime responsibility for ensuring the requirements of this manual are followed. The GM for
Line Maintenance, before executing the work, he will ensure that:
The line maintenance is performed as per operator's maintenance program;
a) All the necessary material, equipment, trained personnel, and maintenance data as per
Sections 2.2, 2.3, 2.4, 2.5 & 2.6 & Section 3 of this manual are available;
b) Components removed serviceable from aircraft shall meet requirement as per Section
2.16.6
c) Material and equipment meet modification standard as per Section 2.11
d) Release of components to the maintenance process shall meet requirement as per Section
2.16.3
e) A supervisor holding the appropriate CASR Part 65 AMEL will supervise the work;
f) Certifying staff holding an appropriate Certifying Staff Authorization issued per Section 3.4
of this manual, as approved by the Authority of A/C registration will be available all the
time for releasing (if appropriate) the work to service;
g) The applicable Quality Procedures as referred to this Part L2 and this Manual are available
at the line station;
h) The forms used are the same described in this manual and Quality Procedures unless
specific forms are give by the operator;
i) Control of operator’s maintenance data as per section 2.8.1.4.
j) Component / material acceptance shall meet requirement as per Section 2.2.
The Quality Assurance & Safety will schedule and perform audits at line stations as per QP 301-01
for ensuring that the requirements of this manual are met.
The VP for Quality Assurance & Safety, prior to issuing a formal request to the Authority of A/C
registration for one-time approval, he will ask the PMI of the Authority in concern for his
intensions. Should the Authority be indented to give such approval, The VP for Quality Assurance
& Safety will official apply for approval utilizing appropriate request forms from the Authority or as
required by the Authority. In addition to the above mentioned, the requirements of Section 2.24
of this manual will be followed as applicable. The work will be performed as required in Part L2 of
this manual.
Ground support equipments provider are choosen/provided by operator refer to their company
technical manual/procedures. Line engineers will assure that the equipments are meet the aircraft
specifications, serviceable and safely operated by authorize personnel before use to the aircrafts.
The maintenance, servicing and ground handling which are sub-contracted by GMF AeroAsia
shall be evaluated by doing audit as refer to Section 2.1 of this manual. During maintenance,
servicing, and ground handling which performed by subcontractors shall be supervised by GMF
AeroAsia authorized personnel to comply with related maintenance instructions.
This section describe the procedure followed by GMF AeroAsia regarding the rectification of
defects in line maintenance. The responsibility to identify and manage the repetitive defect is an
operator. In coordination with the operator, GMF AeroAsia may identify such repetitive defects
and take involve in relation with rectification action.
Defects occurring during the aircraft operation are reported and recorded as per operator
requirements. Based on the contract between GMF AeroAsia and Operator, the qualified line
maintenance technicians may inspect/check for defects, record the defects on the A/C line
maintenance defect log and may perform the rectifications and clearing out all defects recorded
on the log as per applicable the operator approved maintenance data.
The Line maintenance certifying staff will report to the operator any serious defects found. The
operator is responsible to report any serious defect to the Authority of the aircraft registry in
accordance with applicable requirements of the Authority of the aircraft registry.
In order to avoid operator operational disruption, deffering the defect may be implemented
under control of operator authorized function, considering the operator Minimum Equipment List
(MEL) including Operation Procedure, Maintenance Procedure, Configuration Deviation List (CDL)
and other operator manual/procedure.
Base on operator agreement, managing and controling the operator deffered defect will be done
by Line Maintenance Support function.
Line Maintenance Support function will make coordination with others function for all aspects
needed to rectify the deffect at the first opportunity before interval limitation due.
Line Maintenance Support also monitoring defects through technical log including cabin log item
database and other aircraft specifics onboard maintenance systems data (such as : PFR, AHM,
Airman etc).
Any repeated defects indication and will inform GMF Central Engineering (depend on contracted
agreement) for deep evaluation and plan the further rectification action.
GMF AeroAsia is operating various line stations, it is not necessary that B2 CS is permanently
available at each line station, provided that in the line stations where the B2 CS is not available
one of the following condition may be met:
a) The line maintenance contracts in place (i.e. IATA SGHA-standard ground handling
agreement), clearly specify that the contracts are limited to defect rectification not
requiring B2 privileges to allow the aircraft release to service.
In this case GMF AeroAsia does not need to provide any evidence that B2 certifying staff is
permanently available at the line station for such a contract.
Such B2 certifying staff can be either one of the GMF AeroAsia B2 certifying staff or a
contracted “on call” B2 certifying staff from another maintenance organisation. This B2
certifying staff could be sufficient to support more than one line station within the limits of
GMF AeroAsia work capacity as refer to MOE section 1.7.
In this case, since the B2 certifying staff is going to sign on behalf of GMF AeroAsia, he/she
must be appropriately trained, assessed and authorized (issued a certifying staff
authorization). This is not necessary if the defect is rectified and released by the contracted
maintenance organisation under their own privileges.
The technical log is completed as required by each operator procedure including the completion
of Sector Record Page and distribution of copies. However, the minimum information shall at least
describe basic details of the maintenance carried out as per applicable maintenance data. Any
material used shall be completed with its identification to be traceable to its certificate. The aircraft
technical log contains the release to service statement as required by each Authority.
“Certifies that the work specified, except as otherwise specified, was carried out in accordance with
Part-145 and in respect to that work the aircraft/aircraft component is considered ready for release
to service”.
The release of the aircraft has to be done as per section 2.16 of this MOE.
Primarily, the operator is responsible for the supply of his own components for the installation of
his aircraft. When the customer wants to use GMF AeroAsia parts, the following will apply:
a) The source of parts including loaned and pooled parts shall be listed in GMF Approved
Supplier List;
b) The supplied item must meet the operator requirement such as minimum available service
time required by customer, Modification Standard and AD Compliance;
d) The certifying staff should ensure that the component/part is compatible for installation to
the next higher assembly;
e) AOG Situation
In case AOG situation see section 2.16.6;
f) Component remove serviceable from aircraft shall be managed refer to section 2.16.5;
g) Loaned parts installed in the customer aircraft shall be indicated in the Aircraft Maintenance
Log Book as per paragraph (b)
h) When loaned parts removed from the aircraft, it shall be completed with removable tag
indicating the status of the parts and also made traceable to the Aircraft Maintenance Log
Book;
L2.6 LINE PROCEDURE FOR RETURN OF DEFECTIVE PARTS REMOVED FROM AIRCRAFT
(Ref: EASA Part 145.A.75 (d))
L2.6.1 Line Maintenance Procedures for Returning of Defective Parts Removed from Aircraft
After the operator returned the loaned components to GMF AeroAsia the following will apply by
an appropriate certifying staff:
a) Check the shipping ticket/tag issued by the operator and record the operating time of the
component while in use by the operator;
b) Depending on the component involved, it may require overhaul bench-check or repair. Sum
up the accumulating hours/cycles and take the appropriate actions;
c) Check the received component for any obvious damage;
d) Perform a visual inspection and if necessary a functional check to determine serviceability of
the component.
e) If applicable to the component involved, check filters and magnetic plugs and verify possible
contamination. If chips and other metallic particles found, consider the need for disassembly
and inspection as necessary to determine further defects.
L2.6.2 Inspection and Disposition of Components Removed from the Operator's Aircraft
Upon removal of a component, the authorized certifying staff will perform and record the
following:
NOTE:
1. The serviceable tag MUST indicate the remaining operating time since overhaul.
2. The removed component must be installed on an aircraft under the same Authority of
aircraft registration. It is not allowed for a component removed from PK registered aircraft,
for example, to be installed on a “N” or “EASA” registered aircraft unless GMF AeroAsia holds
the approval rating for the Authority of A/C registration for the specific component and an
authorized certifying staff inspects the component and issues the appropriate airworthiness
approval tag or release certificate.
Critical tasks are defined those tasks which the past experience has shown the possibility of an
error being repeated to reassemble aircraft components after removal especially when several
identical aircraft components are to be fitted to more that one system of the same aircraft.
Examples of such possible errors could be the possibility of failure to reinstall engine oil filters,
gearbox access covers, engine borescope access ports, etc
The performance of items identified by the operator maintenance program as critical/difficult task
will be in accordance with the operator requirements and Section 2.23 & 2.25 of this manual.
PART 3
3.1.1 General
The Quality Assurance & Safety will plan and independently implement quality audits to verify
whether quality activities and related results comply with planned arrangements, determine the
effectiveness of the quality system to ensure it can deliver a safe product and that GMF AeroAsia
remains in compliance with the requirements.
Composition and functions of management quality group are reflected in MOE section 1.5.2 and
the function briefly as described below:
1. The function VP Quality Assurance and Safety as Quality Manager described in MOE
section 1.4.2
2. SM of Quality System & Auditing shall define quality assurance standard and aviation
regulation applicable to GMF, ensure the revisions of GMF’s quality system include Quality
Manual and Quality Procedure, develop audit program include prepare schedule audit,
perform audit, issue NCR and handle quality audit records.
3. SM of Personnel Qualification & Quality System Documentation shall develop technical
personnel ability, investigate human error in aircraft maintenance, coordinate with the
trainer’s/training department, perform audit-training sources, train certifying staff, develop
training program for certifying staff, perform personnel qualification assessor grade 1 & 2
and perform any other tasks as instructed by his manager within his qualification scope
and quality system requirements.
4. SM of Safety Inspection shall analyze, manage, supervise and control Analysis, Investigate
and evaluate of Significant Occurrence regarding human performance error which effect
to quality standard deviation by using MEDA method as necessary and issue corrective
action recommendation to prevent the same cases in future. He shall manage, supervise
and control all safety promotion activities and safety risk in order to build safety culture in
the organization, responsible to manage their resources and by the result they get from
them and ensuring that all activities, rules and procedures refer to aviation authorities
requirement.
Records of quality audits and the corrective actions including the notification, audit reports and
audit plan will be kept for at least 2 (two) years from the date of the finding is closed.
Independent audit shall be performed every 12 months cover the quality system, documentation
and audit management by Quality System & Auditing.
The quality system of GMF-AeroAsia could be audited by an independent auditor, being either:
1. A person employed by PT GMF AeroAsia Tbk and working in another department (i.e.
production), or;
2. A person requested by the maintenance organisation to perform audits on the quality system
procedures. This case does not mean subcontracting the quality system.
Records of independent audit and the corrective actions including the notification, audit report
and audit plan will be kept for at least 2 (two) years from the date of the finding is closed.
An audit schedule will be developed to include all workstations and ensure that all procedures are
scheduled at least every 12 months. The schedule will be periodically adjusted on the basis of the
status and importance of the activity to be audited. That means some workstations with
significant non-compliances will be audited more than one time in 12 months. The cross reference
table included in the chapter 0.6 of this MOE is used as a reference of the level of detail expected
in the system/procedure audit for compliance check of applicable regulation requirements and
MOE chapters.
Unannounced audit mean audit program which not have notification to the auditee. The
unannounced audit have purpose to make sure procedures are implemented based on self
awareness. Unannounced audit will be perform in critical area especially for area which human
performance affect the quality and safety of the products, like aircraft Maintenance, etc.
An audit checklist will be developed covering the Authority requirements reflected by applicable
MOE section and related quality procedures (applicable for audited work station). The audit
checklist together with the audit results will become the audit report for each workstation.
Audits schedule and unannounced audit will include audits during the night for those
workstations that work at night, which will be randomly selected.
Audit schedule will be issued by Auditor and approved by the Senior Manager of related Quality
Assurance and Safety in the beginning of the year. If there is any change of the schedule, Auditor
shall made revision records and those change should be approved by VP Quality Assurance and
Safety.
The Quality Assurance & Safety will raise a report each time an audit is carried out describing what
has been checked and the findings against applicable requirements, procedures and products.
Procedures to manage findings and related due dates to be entered are described in MOE section
3.3.
The report including corrective action request will be sent to the audited department(s) for
corrective actions. The audited department(s) shall reply the audit report within the time specified
on the audit report. The corrective actions plan including the date of implementations will be
submitted to Quality Assurance & Safety for acceptance.
The results of the quality audits will be an integral part of the input to management review
activities. The Quality Assurance & Safety will keep a log of recurrent significant non-compliance
and will be brought to the attention of the senior management during the management review.
The lead auditor who reports directly to VP for Quality Assurance & Safety and is independent of
those who have direct responsibility for the activity as well as the activity being audited shall carry
out the internal quality audits.
The VP for Quality Assurance & Safety shall ensure that the number of auditing personnel is
sufficient to carry out the audits, raise finding reports and perform follow up activities to verify
that findings being rectified are in accordance with applicable requirements and effective.
The Quality Assurance & Safety will plan and perform the following type of audits:
Detail requirement including development of audit plan, common audit procedures for several
lines of product, specific audit procedure by line of product and single exercise audit or
subdivided over 12 months are found in:
3.2.1 General
Product audit means that the sample check of a product means to witness any relevant testing
and visually inspect the product and associated documentation. The sample check should not
involve repeat disassembly or testing unless the sample check identifies findings requiring such
action.
Quality Assurance & Safety will perform audit in order to monitor compliance with required
aircraft/aircraft component standards and adequacy of the procedures to ensure that such
procedures invoke good maintenance practices and airworthy aircraft/aircraft components and
specialized services.
Product audit shall be performed either by sampling check one product on each product every 12
months and when cases will jeopardize the quality and safety of a certain product (trail or
investigation) as a demonstration of the effectiveness of maintenance procedures compliance. It
is recommended that procedures and product audits be combined by selecting a specific product
example, such as an aircraft or engine or instrument and sample checking all the procedures and
requirements associated with the specific product example to ensure that the end result should
be an airworthy product. Report of product audit shall describe the detail of product that was
checked.
The Quality Assurance & Safety will plan and perform product audits for A/C components. The
product audits will be performed by sample checking one product on each of the following
workstations every 12 months as a demonstration of the effectiveness of the quality system. The
product of following workstations (as stated in MOE section 1.9) will be audited:
a) Engine shop;
b) Avionics shop;
c) Emergency equipment shop;
d) Sheet metal shop;
e) Wheels, Brake & Landing Gear shop;
f) Composite shop.
Procedures will be combined by the selected component and sample checking all the
requirements associated with it, to ensure that the end result will be an airworthy component.
The auditor will witness any relevant testing and visually and dimensionally as appropriate and
will inspect the component and the associated documentation.
Aircraft audits will be performed every 12 months for each aircraft type inducted for aircraft
maintenance and line stations. The following hangars and line stations will subject to aircraft
audit:
a) Hangar 1 for wide body aircraft;
b) Hangar 2 for wide and narrow body aircraft light maintenance;
c) Hangar 3 for wide body aircraft;
d) Hangar 4 for narrow body aircraft
e) Cengkareng Line Station.
f) Denpasar Line Station.
To be effective, the audit for aircraft will be accomplished through the whole maintenance
process at different periods and maintenance phases. When product audit is performed on
aircraft, the audit may be extended to the shops where components are repaired for installation
onto aircraft being audited.
The product audits will be planned and performed as required by the QP 301-01. Records of
product audits and the corrective actions including the notification, audit reports and audit plan
will be kept for at least 2 (two) years from the date of the finding is closed.
The VP for Quality Assurance & Safety - primarily responsible for the audit process - will initiate
immediate actions when a serious deficiency in the quality system has been found having an
impact on product quality. This may require stopping the production until significant non-
conformities corrected. He will sign the 'Immediate Action Notice' (form No GMF/Q-073) and will
be submitted to the audited manager responsible for the deficiency found.
The audited VP - primarily responsible for the audited function - will initiate all actions necessary
to comply with the 'Immediate Action Notice' as submitted to him by the VP for Quality Assurance
& Safety when a serious deficiency in the quality system has been found having an impact on
product quality.
Additional requirements are found in: QP 301-01 Internal Quality Audits
The finding shall be classified based on the direct impact to quality & safety and what specific
requirement incompliance of EASA regulation and GMF Quality System. The detail of classification
is described in QP 301-01. For level 1 finding and Immediate Actions Notice issued by Quality
Assurance and Safety shall notify to Accountable Manager and EASA.
All Management personnel will take corrective and preventive actions to eliminate the causes of
actual or potential non-conforming products, systems and procedures to a degree appropriate to
the magnitude of problems and proportionate with the risks encountered. Quality, cost, turn
around time and conformance to airworthiness requirements will be taken into consideration.
When the corrective and preventive actions require long time period or high cost budget, the
Management personnel will set time-scales and activity plans to resolve the problems.
a) The effective handling of non-conformance reports issued by the Quality Assurance & Safety;
b) The effective handling of customer complaints of product non-conformities;
c) The Investigation of the cause on deficiencies for the articles under maintenance or in
operation (maintained by GMF AeroAsia) and the effective corrective and preventive actions.
The corrective action plan is designed in a way which allows identifying and recording the finding,
the root cause, the relevant immediate and long term preventive action with the appropriate
timescales.
The Quality Assurance & Safety will keep records of corrective and preventive actions resulting
from raised non-conformance reports including minutes of meetings with management for two
years.
Each Senior Manager, will keep records of corrective and preventive actions he has taken to rectify
problems or to improve processes (see (a) to (c)) above for two years.
3.3.1.1 Corrective Actions Request from Quality Assurance & Safety Audits
Upon completion of the audit, all deficiencies found will be discussed with the responsible
managers and agree with the required corrective actions and target dates. Then, the Lead Auditor
will initiate non-conformance report (NCR) Form No.: GMF/Q-045 to responsible Senior Manager
for any Level 1 and 2 findings.
When non-conformity is found which has a direct impact on product quality, the VP for Quality
Assurance & Safety will issue an 'Immediate Action Notice' (Form No.: GMF/Q-073) to the
responsible Senior Manager and Vice President stating the immediate actions, which must be
taken to correct deficiencies. Such actions may require disassembly; re-inspection, product recall
and/or even production halt or provide acceptable alternative means of performing work until the
appropriate conditions are established.
The Auditors will issue NCR to responsible Senior Manager when non-compliance has been found
from one of the following parties:
a) Authority audits
b) Customer audits
c) Customer complaints
If necessary, the Authorities and the customer will be timely informed of the corrective actions
taken.
For corrective/preventive actions due to NCR, all Senior Managers as appropriate will:
a) Submit answers to QSA by the due date noted and not more than 14 days, for NCRs and/or
Immediate Action Notice that were issued during the audit. The responses should address
root cause, systemic corrective actions, and corrective action implementation date. See
QP301-01.
b) Initiate action to correct all deficiencies and ensure that all corrective actions consist of
investigating the source and the root cause of the noncompliance. Each finding will be
reviewed, signed and dated before being submitted to QSA for acceptance on or before the
established due date. Apply problem-solving techniques to identify the root cause of the
problem and correct it with the most effective way.
Note:
Due to extenuating circumstances, it may become necessary to extend the due date. The Lead
Auditor may grant extensions on a situational basis.
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c) For corrective actions rejected by QSA, appropriate actions will be taken by the audited
Function to resolve any problems or misunderstandings. QSA will communicate with the
Function for appropriate adjustments/additions.
d) Corrective actions that have not been received by the date specified on the NCR will result in
a delinquent notification or equivalent, issued to the audited Function. Delinquencies will
result in the situation being brought to higher levels of management and may result in the
issuing of an Immediate Action Notice per QP301-01 requirements. The corrective action
which have not been received exceed from the due date could be seen in the NCR database
system.
e) Initiate all actions necessary to comply with the 'immediate action notice' (QP301-01)
submitted by the VP for Quality Assurance & Safety when a serious deficiency in the Quality
System have been found having an impact on product quality. Sign the immediate action
notice as indicated in the form.
3.3.1.4 Compliance with the Immediate Action Notice Report (form GMF/Q-072)
The audited Senior Manager, will take all actions instructed by the VP for Quality Assurance &
Safety to comply with the 'Immediate Action Notice' when a serious deficiency of the quality
system has been found having an impact on product quality. Such actions may require
disassembly; re-inspection, product recall and/or even production halt or provide acceptable
alternative means of performing work until the appropriate conditions are established.
Furthermore, he will initiate corrective and preventive actions as mentioned in Section 3.3.1.3
above.
The Quality Assurance & Safety will perform follow up audits to ensure, verify and record the
implementation and effectiveness of the corrective actions taken.
Depending of the follow up audit results and based on the significance and occurrence of
discrepancies at the workstations, the Quality Assurance & Safety will periodically adjust the audit
schedule to increase the audits periods. That means some workstations with significant non-
compliances or taking inadequate corrective actions will be audited more than one time a year.
Management review is a formal evaluation by top management of the status and adequacy of the
quality system in relation to quality policy and new objectives to ensure that (apart from the
required output mentioned below):
a) The quality system continues to be effective and suitable - fulfilling the changing and future
needs of the company and its customers;
b) The quality system is updated as necessary;
c) The results of internal audits are reviewed, to ensure that the defined quality system is being
followed.
The Management shall review the quality system twice a year to ensure its continuing suitability
and effectiveness. The CEO/Accountable Manager will chair the quality system review meeting.
However, the quality feedback is not limited on the formal review meeting, VP Quality Assurance
and Safety has also direct access to Accountable Manager to control and report the condition of
Quality and Safety as appropriate in a specific case.
Procedure
The CEO/Accountable Manager and/or the VP for Quality Assurance & Safety will identify the need
of quality system management review and will initiate the meeting based on any of the following
criteria:
▪ Six months interval elapsed;
▪ Excessive customer complaints;
▪ Serious quality issues.
The VP for Quality Assurance & Safety will prepare the agenda of the meeting, which will include
but not limited to:
a) Follow-up actions from previous management reviews;
b) Customer complaints and feedback;
c) Overdue NCR and related trends;
d) Aircraft and aircraft components deficiencies and quality trends;
e) Product performance (dispatch reliability, irregularities, etc);
f) Cost of quality;
g) Recommendations for improvements.
The output from the management review shall include the decisions and actions related to:
For all identified deficiencies, corrective actions will be defined and taken by the responsible
Management personnel within a timeframe as per MOE 3.3. The Quality Assurance & Safety will be
responsible to ensure that the stated corrective actions have been properly implemented and are
effective. Records of management review shall be kept by the Quality Assurance & Safety for 2
years after the clearance of the corrective actions and will be distributed to the responsible Senior
Management.
All Production Senior Managers are responsible to make the appropriate investigations to define
the root cause of the deficiencies created to A/C and A/C components due to GMF AeroAsia faults
while is still under maintenance and during operation and take the appropriate corrective and
preventive actions.
The Quality Assurance & Safety is responsible to lead such investigations and ensure the
immediate and effective corrective actions are taken. The Quality Assurance & Safety will develop
quality measurement trends and will record each deficiency including recurring deficiencies and
will use them as a measurement of the effectiveness of the quality management system.
Investigations and corrective and preventive actions to correct a deficiency will be taken in two
situations:
Deficiencies due to GMF AeroAsia fault may come, but not limited to, the following:
1) Engine rejected at the test cell after it has been repaired/overhauled. The engine cannot be
repaired at the test cell and requires to return to shop;
2) Components rejected during repair due to wrong processes or personnel carelessness;
3) Components rejected during test due to wrong assembly, or handling;
4) Aircraft maintenance not properly performed resulting in systems malfunction during tests
and operations;
5) Parts damaged due to mishandling, lack of preservation and due to poor storage conditions;
6) A/C and A/C components malfunctioning during operation as claimed by customer;
7) Any other deficiency, which jeopardize quality and wasting resources.
3.3.3.1 Deficiencies identified after the A/C or A/C component is release to service
Such deficiencies may be identified from the following situations:
a) Records may reveal that an important maintenance task (such as AD Note incorporation,
incomplete rectification of defects, etc), has not been performed;
b) Similar maintenance tasks have resulted in deficiencies on A/C and components under
maintenance. The same process was used, material, tools, etc.
c) Any other reason.
The VP for Quality Assurance & Safety will determine the need to recall any article which may
subject to faults due to inappropriate process, material or, etc. He will inform the customer and
the authority of the A/C registration describing in detail the possible deficiency.
3.3.3.2 Controlling the Investigation and Corrective Action Process by the Quality Assurance
3.4 CERTIFYING STAFF & CATEGORY B1 AND B2 SUPPORT STAFF QUALIFICATION AND TRAINING
PROCEDURES
(Ref: EASA Part 145.A.30(e), 145.A.30(f), 145.A.30(g), AMC 145.A.30(g), 145.A.30(h)1,
145.A.30(h)2, 145.A.30(i), AMC 145.A.30(h),b145.A.30(j)1, 145.A.30(j)2, AMC 145.A.30(f),
145.A.35(a), 145.A.35(b), 145.A.35(c), 145.A.35(d), 145.A.35(e), 145.A.35(f), 145.A.35(g),
145.A.35(h), 145.A.35(m), 145.A.35(n), 145.A.35(o), AMC 145.A.35(b), AMC 145.A.35(c), AMC
145.A.35(d), AMC 145.A.35(e), AMC 145.A.35(f), AMC 145.A.35(n), AMC 145.A.35(o), Appendix
IV
The VP for Quality Assurance & Safety has the authority to issuing certifying staff authorizations for
GMF AeroAsia including scope of work. Provided that these personnel have been in compliant to
this procedure which is reflecting the requirement of UG.CAO.00122-xxx and UG.CAO.00126-xxx (as
amended). A roster of certifying staff is in GMF AeroAsia’s portal and kept by the Quality Assurance
& Safety department.
The VP for Quality Assurance & Safety is also responsible for the proper training and qualification of
the certifying staff following the requirements of this manual. He/she must ensure that before a
person becomes a certifying staff and issue or re-issue the authorization, the candidate certifying
staff has an adequate knowledge of the relevant aircraft and aircraft components for the article
intended to release to service and the associated GMF AeroAsia procedures.
o) Has 6 months of relevant maintenance experience in the last 2 year period and the
associated records of evidence.
Type training for candidate AMEL holder, who intends to become a certifying staff, shall be
performed by an EASA-147 approved training school before he is eligible for type training exams,
subject to appropriate maintenance experience mentioned in QP 304-03.
✓ The personnel having privileges before 2003 (under protected right) obtained all training
required in section 3.4 which was provided by GMF (Garuda Learning Center).
✓ The personnel having privileges before 25/2/2014 may continue to exercise them, while
remaining in the same EASA Part-145 AMO, without need of further assessment for
compliance to type training requirements;
However, after this date any certifying staff willing to extend the scope of their EASA Part-145 C/S-
S/S individual authorization to include additional privileges shall comply with this procedure.
The QP 304-03 in Process flow of training for Certifying staff has been developed to meet the
requirements for the certifying staff qualifications including demonstration of recent experience
criteria.
In the case it is not possible to demonstrate by records the duration and/or nature of experience
the EASA Part-145 C/S individual authorisation cannot be granted or renewed, unless the
candidate C/S:
- Attends a complete aircraft type training or component/ engine/APU training according to the
previous chapter “Credit of experience.
In the following unforeseen cases, where an aircraft is grounded at a location other than the main
base where no appropriate certifying staff are available, GMF may issue a one-off certification
authorization to one of its personnel holding equivalent type authorizations on aircraft of similar
technology, construction and systems.
All such cases shall be reported to EASA within seven days of the issuance of such certification
authorization. GMF shall ensure that any such maintenance that could affect flight safety is re-
checked by an appropriately approved organization.
In addition to the notification to EASA, GMF shall establish coordination with the customer
operator, to ensure the CAMO is informed of:
▪ The issuance of a one-off authorization.
▪ The need of a maintenance task performed under a one-off authorization to be re-checked
by an appropriately approved AMO.
g. Has received Human Factors Training and Continuation of Part 145 as required by MOE Section
3.13 and AMC2 145.A.30(e)
h. Has received initial and continuation training in both quality system and engineering modules
and passed the examinations;
i. Understands how the product functions;
j. Knows what are the more common defects with associated consequences, and
k. Understands, reads and writes English;
l. Has received Phase 1, Phase 2 and Continuation training in Fuel Tank Safety (FTS). Detailed
procedures of Fuel Tank Safety shall be described as per QP 304-06;
m. Has received training in EWIS.
For engines, components and special process certifying staff, the training function shall develop
the curriculum and standards for training as well as pre-qualification standards. The training shall
be performed in house or outsourced.
The QP 304-03 in process flow of training for engine and component Certifying staff has been
developed to meet the requirements for the certifying staff qualifications including demonstration
of recent experience criteria.
a. Has passed the examination of the product type, or he has the qualifications and experience
mentioned in QP 304-03.
b. Has two years relevant maintenance experience of components product type, and three years
relevant maintenance experience of engine/APU/Landing Gear product type.
c. Has received training Module 10 of EASA Part 66 (Aviation Legislation training);
d. Has received quality system training relevant to his assignment;
e. Has received; Human Factor Continuation Training of Part 145 as required by MOE Section 3.13
and AMC2 145.A.30(e)
f. Has received initial and continuation training in both quality system and engineering modules
and passed the examinations;
g. Understands how the product functions;
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h. Knows what are the more common defects with associated consequences, and
i. Understands, reads and writes English;
j. Has received Phase 1, Phase 2 and Continuation training in Fuel Tank Safety (FTS). Detailed
procedures of Fuel Tank Safety shall be described as per QP 304-06;
k. Has received training in EWIS.
The Specialized Services (NDT) certifying staff shall meet the following:
Before an authorization for certifying staff is issued or re-issued, the candidate person shall be
assessed by the Quality Assurance & Safety for their competence, capability and qualification.
Ensure the authorization scope is within the approved scope and not to exceed the scope of the
national license.
a) Qualification Assessment
Collecting and checking all relevant requirements such as education level, EASA part 66 or by
authority licenses, any authorizations held, type/specialized training, examination results amount
of experience in respect to the required training and function) as laid down in QP 304-03. These
documents if not issued by GMF AeroAsia should be followed by a confirmation check with the
organizations that issued such documents. A comparison check for differences between the
product type ratings on the qualification documents and the relevant product types maintained by
GMF AeroAsia shall be made. This assessment may reveal a need for product type differences
training. All document attest to qualification shall be retained in file by the Quality Assurance &
Safety.
The mechanic who is intended to become a certifying person shall work for a month or more under
the supervision of either another certifying person or a lead auditor until the QA assessor arrives at
a conclusion. That time counts from the time the mechanic's Senior Manager applied to Quality
Assurance & Safety for that mechanic to become certifying person. The mechanic before is
recommended, as certifying person he should work at the same type of aircraft.
c) Authorization
The VP for Quality Assurance & Safety shall issue a certifying staff authorization to authorize those
personnel to issue CRS in accordance with the Authority requirements and the requirements of this
manual subject to the validity of the license the certifying staff holds. The Quality Assurance & Safety
shall keep a copy of the authorization. Before the authorization is given to the certifying person, the
Quality Assurance & Safety shall ensure that he has understood the scope and limitation of his
authorization. The certifying person must present within a reasonable time his authorization to the
Authority.
The objective of the continuation training program is to ensure that the certifying staff remain
current in terms of procedures, human factors, and technical knowledge and that there is a
feedback system on the adequacy of the procedures of this manual, and any changes to aviation
regulations.
The continuation-training program shall cover the quality system training module and the
engineering training module. Both modules shall cover as a minimum the following requirements:
a) Changes in relevant requirements such as EASA Part-145
b) Changes in this manual and quality procedures;
c) Modification standard of the products being maintained;
d) Airworthiness Directives;
e) Human factor issues identified from any internal or external analysis of incidents;
f) Non-conformities caused due to GMF fault including the root cause of the problems;
g) Failure of following procedures as defined by the internal quality audits including the root
cause of such failures.
The Quality Assurance & Safety is responsible for the continuation-training program for the
certifying staff personnel. Responsibility includes arranging with the training function for the
contents of the training, the duration and the frequency and for ensuring all the training
requirements as mentioned in this manual and the associated QP 304-03 are incorporated.
The training function is responsible to develop the training syllabus, prepare the training material
and conduct the training, unless some parts of the training are subcontracted to approve training
schools.
The continuation training shall be performed every two years. Each training module may be
performed separately and at different periods provided the whole training program is covered
within the two years period.
3.4.5.2 Certifying Staff Continuation Assessment for Renewal the Authorization or Additional
Authorization
Before an authorization is re-issued, the Quality Assurance & Safety shall ensure that the candidate
staff for re-issuing the authorization complies with the following:
a) Appropriate recent maintenance experience in the last two years as per MOE section 3.4.4 (d).
The Quality Assurance & Safety assessor must accumulate the maintenance experience
having the responsible staff presenting a list of functions performed related to Certifying staff
functions;
b) Successful completion of the continuation training as mentioned in section 3.4.5. Above;
c) Being assessed (especially for additional authorization) as per MOE section 3.4.4 & 3.4.5.
The Quality Assurance & Safety will keep all authorization documents for certifying staff personnel.
The records will be kept for as long as the staff is under employment. For those personnel who have
ceased employment with GMF AeroAsia, the records will be kept for three years on separate files.
Upon requested, GMF AeroAsia will provide certifying person his/her personal records when
leaving organization.
Persons authorized to access the records will be maintained at a minimum to ensure that records
cannot be altered in an unauthorized manner or that such confidential records become accessible
to unauthorized persons.
The Authority is an authorized person when investigating the records system for initial and
continued approval or when the Authority has doubt about the competence of a particular
certifying person. The certifying person will be given reasonable access on request to his own
records,
The following information will be kept in records in respect of each certifying staff person:
a) Name;
b) Personnel identification number;
c) Date of birth;
d) Present title;
e) AMEL/Authorized License;
f) General License;
g) Basic and Type Training Certificate;
h) Continuation Training Certificate:
i) Experience log book;
j) Assessment result / test result.
k) Qualifications relevant to the authorization:
l) Scope and Identification Number of authorization:
m) Date of issue and expiry date of the authorization:
The certifying staff must be able to provide to the auditors their authorization within a reasonable
time not exceeding 24 hours.
3.6.1 General
The CEO/accountable manager has appointed the VP for Quality Assurance & Safety with
responsibility for monitoring the quality system, including the associated feedback system and
requesting corrective actions as necessary to any Senior Management. The VP for Quality
Assurance & Safety, as per his job description (MOE Section 1.4), will have direct access to the
CEO/ Accountable Manager to ensure that he is kept properly informed on quality and
compliance matters.
a) Ensure the lead auditors and auditors are knowledgeable and suitably trained as required in
this procedure;
b) Monitor and evaluate the performance of their audit team in order to improve
their efficiency and effectiveness;
c) Ensure that all auditors make the same observations and draw the same conclusions
when confronted with the same evidence;
d) Rotate the Auditors at periodic intervals to ensure the integrity of the independent audits.
Training and qualification requirement for the auditors is specified in the PCM and QP 304-03.
The candidate auditor, the will participate with skilled auditors in the audit process until they
reach to the point where they can demonstrate and equal or better performance by drawing the
same or better conclusions of an experience auditor of a selected workstation with a given
procedure. A customized performance assessment plan will ensure that the auditors have the
appropriate skills and knowledge.
They report to VP for Quality Assurance & Safety and their responsibility is to:
a) Accept or reject (if not effective) the corrective actions taken by audited managers;
b) To make arrangements with other functions to meet the quality objectives;
c) Approve or disapproved suppliers if there are written authorization by the VP for Quality
Assurance & Safety.
For the purpose of this procedure, inspectors means the certificated mechanics who undertake
inspection functions and sign-off the related task(s).
In GMF organization structure, Inspectors could be in line of production (aircraft and Line
maintenance Inspector, Engine and component , store receiving inspector etc). The inspection
personnel shall be controlled in roster of inspectors.
When the staff is holding more than one authorisation (i.e. qualifying mechanic, qualifying
inspector and certifying staff), the different authorisations shall be clearly distinguished.
The material receiving inspection personnel is formed by a selected group of personnel based on
their formal training status, experience and knowledge of maintenance and inspection functions
and having met the competencies for their specific job title in the organization.
Available to the material receiving inspection personnel will be current specifications involving
inspection of shelf life material, instructions from Authorities regarding suspected unapproved
parts, IPC, purchase orders, GMF procedures related to their work, and any other information aids
to ensure proper inspection and disposition of the receiving material.
a) Visually inspect incoming material for conformance to requirements and for any obvious
damage;
b) Inspect for suspected unapproved parts;
c) Disposition all incoming material based on their inspection status;
d) Keep non-conforming material in quarantine area waiting disposition;
e) Keep records of all incoming material traceable to their sources.
The Human Resources Management function and Quality Assurance & Safety Department will plan
the training and development program and will develop the training process in conjunction with
other functions.
The Vice Presidents will assign trainers/training coordinators for their operation and they will
coordinate with Human Resources Management assisted by the Senior Managers for the
development units/elements of competencies and performance criteria. They will identify and
record the training needs for each job title as per Section 3.8.2 of this manual and they will ensure
that trained and qualified personnel perform activities affecting product quality.
The Human Resources Management function will develop the personnel competencies by defining
for each job title and competency level, the work requirements and the training and qualifications
required for the maintenance and inspection personnel.
The competencies will be developed to meet the EASA requirements and will be documented in
competency charts, which in turn, will be compiled in each unit's personnel competencies manual
(PCM) together with the unit's organization chart.
In order to determine the competencies and the necessary training, the Human Resources
Management, assisted by Senior Managers for each unit and trainers will perform a task analysis for
each job title and job grade in order to:
The Quality Assurance & Safety will monitor the development of the technical personnel
competency charts and will have the final responsibility to ensure maintenance personnel training
needs are in compliance with the authority of the aircraft registration and with the requirements of
this manual. The Quality Assurance & Safety will approve the PCM for technical personnel.
The Senior Managers are responsible to review the PCM every two years and revise it if necessary;
unless one or more of the following conditions are encountered it may be revised any time:
a) Changes to organization charts, job description / competency charts with new tasks are
required for the performance of maintenance;
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b) New product and capabilities development requiring new training. This would be required
additional training (such as type training to be planned and perform;
c) Requirements from aviation regulation;
d) Requirements from quality assurance;
e) Changes to GMF Aero Asia procedures.
Human Resources Management will keep the complete master of PCM and be responsible to
control and distribute it. Each unit / function will receive only the applicable Part of Personnel
Competency Manual (PCM) together with the training syllabus. The Quality Assurance & Safety will
receive the complete manual.
The following procedures are associated with the training and development program:
MOE 3.13 Human factors training procedure;
MOE 3.14 Competence assessment of personnel;
QP 304-01 Personnel training;
QP 304-03 Qualification & Training Program for Authorized Personnel;
QP 308-01 Personnel assessment, stamp/authorization issue, use and control;
QP 311-02 NDT qualification personnel
For A/C maintenance, non-certificated aircraft maintenance mechanics are those mechanics who
do not hold an aircraft maintenance engineer license but they may have a basic A/C license. Those
mechanics attend the following training program:
Non-certificated A/C mechanics responsible to perform only the activities described in the scope of
their C of C, such as:
a) Perform minor maintenance tasks not requiring A/C systems removal and installation;
b) Open A/C panels and components;
c) Installing safety devises;
d) Perform lubrication and servicing;
e) Install components limited to certain A/C types;
f) Responsible to perform work following the technical manuals and quality procedures.
g) To properly claim the work performed after he has verified by self inspection that is has been
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Certificated or licensed mechanics are those personnel who hold an A/C maintenance engineer
license as given by the Authority and/or an authorization as given by the Quality Assurance & Safety
appropriate for their assigned work.
Certain repair, inspection and test process and special process personnel are qualified as license
mechanics for the purpose of supervising repair processes and releasing components to service
after maintenance including special process maintenance.
The VP for Quality Assurance & Safety will grant a GMF AeroAsia authorization to those personnel
recommended by the production provided the individual meets certain qualification criteria as per
QP 304-03.
Depending on the scope of the authorization the following training are performed:
a) EASA Part-145
b) MOE/Quality Procedures training in relation to their job function;
c) On the job training for the particular assignments;
d) Human factors training as per MOE section 3.13
e) Phase 2 training in Fuel Tank Safety (FTS) including EWIS for mechanics who are involved in
carrying maintenance task on aircraft or components classified as FTS items or Phase 1 for
mechanics who are not involved. Procedures of Fuel Tank Safety detail in per QP 304-06.
The licensed personnel will NOT delegate their responsibilities to any personnel when they perform
work described in the scope of their authorization. The licensed mechanics shall be controlled in
roster of mechanics.
Short-term staff recruited as per Section 1.7.1.1 of this manual will have their qualifications, training
and experience presented for assessment by the Quality Assurance & Safety as per QP 308-01.
a) The contracted staff will not be responsible to perform required inspections or for releasing
to service. Such responsibility will remain to GMF AeroAsia certifying staff, unless the VP for
Quality Assurance & Safety - after consultation with the Authority - has approved such staff,
(and providing they meet the requirements of Section 3.4 and 3.7 of this manual).
b) The short-term staff is briefed about their intended work and they have been trained in GMF
AeroAsia procedures related to their assignment.
The Quality Assurance & Safety will issue a special design stamp and C of C to those short-term
contracted staff if found competent to perform maintenance affecting product quality.
Supervisory personnel are selected among the senior employees in GMF AeroAsia who have been
qualified as competency and tasks they are assigned to supervise. All managers are required to be
thoroughly familiar with the requirements of this manual, aviation regulations, and any
maintenance data related to the maintenance tasks they supervise. All aircraft and aircraft
components maintenance supervisors must be able to speak English.
Airframe & Power plant (A/P) supervisors as well as Electrical and Avionic (E/A) supervisors at the
line maintenance is required to have a valid A/C maintenance engineer license in order to be
eligible for supervisors.
3.9.1 General
GMF AeroAsia does not have the authority for exemption process for a maintenance interval
and/or to defer extension of defects that may be found during maintenance of customer's aircraft.
It is the responsibility of the operator to arrange for an extension of an interval or to defer a defect
with the Authority of aircraft registration.
The operator must determine what defects may be deferred and must provide an agreement or
letter to GMF AeroAsia and presented to certifying staff that allows deferring the defect
identifying the authority for such action.
When the letter or agreement is present, the certifying staff will issue a certificate of release to
service (CRS), provided the deferred defects are within the limits of the operator's maintenance
program as approved by their operator's authority. The certifying staff will identify the defects not
rectified on the CRS and he will also identify on the CRS specific actions required by the operator
related to the deferred defect.
NOTE:
The certifying staff prior to issuing CRS must ensure that the deferred item is within the operator's
limitations.
When such an agreement or letter is not present, or the letter/agreement does not identify the
authority for such action, or the deferred item is not included in the operator’s maintenance
program, the certifying staff will inform the VP for Quality Assurance & Safety for further actions.
In coordination with the operator, VP Quality Assurance and Safety may contact the operator’s
Authority to clarify whether a CRS must be issued indicating the defects not rectified. A non-
compliance with an AD Note on due is to be reported to Authority as well.
Concession for deviation may be required whenever there is a need to deviate from quality system
procedures. The Quality Assurance & Safety remains responsible to ensure any concessions do not
violate any Authority requirements. Deviation from quality system procedures requires concession
if:
a) One time or limited use instructions or information relative to the maintenance;
b) A specific process must be performed which is not covered in this manual or QPs;
c) A process is to be executed which goes beyond any limit as described in this manual and
quality procedure.
Concessions may be given to the following events:
a) Component or part with proper certificate not available at home base. This requires prior
approval by the authority;
b) Deviation from calibration schedules but not more than 5 working days.
3.10.2 Procedure
Any Senior Manager may request a concession for deviation from procedures to VP of Quality
Assurance & Safety. The VP of Quality Assurance & Safety will evaluate the request for concession
and will approve or disapprove the concession. When the VP of Quality Assurance & Safety
considers that a concession is possible to be approved by EASA competent inspector, he will
contact EASA competent inspector for approval.
NOTE:
The concession should clearly describe the purpose, procedures involved, justifications, required
conditions, applicability and the period of validity.
When the concession is approved by the EASA competent inspector, the Quality Assurance & Safety
will inform the production. All Management and maintenance personnel are responsible to the
overall process.
Any Senior Manager may request a concession for maintenance away from the approved location
by submitting Form GMF/Q-401 (For Aircraft) or Form GMF/Q-439 (For Engine and/or APU) to VP of
Quality Assurance & Safety.
The concession may be given for maintenance away from the approved location limited to scope
of work as mentioned in section 1.9 and with scenario other than mentioned in MOE section 2.24.1.
The concession request shall clearly describe its scope of work, procedures involved, personnel
qualification, required conditions, applicability of maintenance manual, instruction and other
reference including inspection and/or test, required tool and equipment and the period of validity.
The VP of Quality Assurance & Safety will evaluate the request for concession and will approve or
disapprove the concession. When the VP of Quality Assurance & Safety considers that a concession
is possible to be approved by EASA competent inspector, he will send all the required document as
mentioned in MOE section 2.24.2 and Form GMF/Q-443”Request of Concession for Deviation from
Quality Procedures” to the EASA competent inspector for approval. And when the concession is
given by the EASA competent inspector, the Quality Assurance & Safety will inform production to
perform the work.
Senior Manager who requesting this concession remain responsible to the overall process since the
evaluation of the process to the certification of work. Any deviation from initial proposed scope of
work or any mean to the compliance of work shall be consulted to Quality Assurance and Safety
and will not be performed prior to approval from VP. Quality Assurance and Safety.
3.11 QUALIFICATION PROCEDURE FOR SPECIALIZED ACTIVITIES SUCH AS NDT, WELDING, ETC.
(Ref: 145.A.30 (f), AMC 145.A.30(f), AMC 145.A.65(b)(2), AMC1 145.A.30(e), GM2
145.A.30(e), GM3 145.A.30(e))
An authorization for NDT will be issued to personnel based on results of qualification exams and
written Quality Procedures describing qualification criteria for NDT personnel. All levels of NDT
personnel shall be re-certified periodically in accordance with evidence of continued satisfactory
performance and re-examination in the general written or specific written exams as determined
by the employer's level 3 NDT.
Level I and II personnel will be trained, qualified and re-qualified by the GMF AeroAsia level 3 NDT
employees or other approved sources. Level 3 employee who is re-qualified by external approved
is designated as responsible level 3
Responsible level 3 having qualified may qualify another individual level 3 in accordance with
his/her certified NDT methods based on EN4179. Level 3 requires suitable training/examination at
least one method listed in the scope of work of the organization provided by an organization
under the general control of an EU NDT Board.
An authorization for NDT will be issued to personnel based on results of qualification exams and
written Quality Procedures describing qualification criteria for NDT personnel. All levels of NDT
personnel shall be re-certified periodically in accordance with evidence of continued satisfactory
performance and re-examination in the general written or specific written exams as determined
by the employer's level 3 NDT.
NDT Levels
Level 1: Issued to NDT personnel who are capable to perform preparations for NDT inspections
in accordance with the documented procedures. He is not allowed to sign off any
relevant maintenance documents. Level 2 verifies and/or reads the inspection results.
Level 2: Issued to NDT personnel who perform the inspections in accordance with documented
procedures. He is allowed to sign off relevant maintenance related documents. He can
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PART: 3 QUALITY SYSTEM PROCEDURES SECTION: 3.11
evaluate and interpret imperfections and inspection results, convert manufacturer data
into work instructions and train and supervise Level 1.
Level 3: Issued to personnel with college level knowledge regarding NDT methods and
techniques and capable to train and supervise Level 1 and 2 Level 3 personnel are
responsible for the training and examination of level 1 and 2 personnel.
All levels personnel are re-qualified at interval not exceed 5 years in accordance with EN 4179.
Yearly eye examination for all levels is required.
See quality procedures:
▪ QP 304-03 Qualifying & Training Program for Authorized Personnel
▪ QP 311-02 NDT Qualification Personnel
a) Developing and approving non-destructive test procedures for the control of NDT processes
using references from manufacturers manuals or current approved data;
b) Determining the kind of NDT required based on material, location, accessibility, etc, when
no clear instructions are given by the quality plans;
c) Coordinating NDT operations for indications such as internal and external cracks, voids,
inclusions, slams, laps, cold shuts, shrinkage porosity, gas holes, and shrinkage tears;
d) Assisting personnel to perform NDT and for the interpretation and evaluation of inspection
results. Ensure that the kind of defects found (cracks, voids, inclusions, laps, etc,) are
recorded in the inspection records together with the location and the length of the defects;
e) Evaluating and determine required amount of amperage and number of shots where not
clear instructions are given;
f) Determining and controlling the type and method of magnetic particle inspection to be
used. Mix and test inspection solution as required. Control all tools and equipment.
g) Planning the shielding requirements and barrier distances, danger areas, length of exposure,
and position of X-ray equipment so that all precautions have been met;
i) Detecting and identify and interpret defects in various types of metals and metal joints;
l) Setting up and assist for the operation of various types of ultrasonic and eddy-current
equipment and performing the appropriate calibrations verifying results against masters;
m) Developing NDT personnel training curriculum, schedule and train them or arrange for
training as necessary in order to obtain and/or retain NDT certification. Follow the
regulations as applied to national or international standards;
Note:
The NDT level 3 will NOT delegate his duties to any personnel.
The Welding, thermal spray, shot-peening, electroplating special process personnel are granted
authorizations following a qualification check based on periodic specimen evaluations and
approvals. Appropriate authorizations will be issued to personnel who perform those special
processes after passed the qualification checks.
cutting away old damaged areas and fitting new details into correct position. Incorporating
radii, chamfers and blending to original contour on various engine parts;
j) Verify and assist as required for the proper preparation for welding like –V- grooving, and
polishing the area to be welded.
Personnel who carry out borescope and interpret defects are properly trained and assessed for
their competence as required by QP 304-03. Borescope is performed in accordance with
maintenance manuals requirements.
This procedure is to describe the communication between the manufacturer field representatives
and also for other maintenance support teams that may occasionally contracted by GMF AeroAsia
to perform maintenance.
3.12.1 External Team Working under their own EASA Part 145 Approval
In cases a maintenance working team from another EASA part 145 approved organization or
manufacturer is contracted to accomplish a specified maintenance work package, the work will be
done under the approvals hold by the contracted organization. Segregation between the two
maintenance organization working in the same premises will be clearly defined in terms of space
to control work performed.
GMF will provide clear work order to the external working team. The maintenance job card will be
provided by the working team. The other resources that required for maintenance activities such
as tools/equipment, maintenance instruction, material, facilities, and the others will be provided
by the party as stated in the contract. The progress of maintenance performance will be
periodically communicated between GMF and working team.
Upon the completion of the work, the team will generate and sign off the appropriate
maintenance release forms. The signed forms will be used as part of the maintenance information
necessary to release the component or the aircraft to service i.e. aircraft CRS or EASA Form 1, as
applicable.
3.12.2. External Working team not holding on EASA part 145 Approval
For the working team not holding EASA 145 Approval, maintenance will be performed based on
GMF quality system procedure. The external working team shall be consider as a subcontractor
and controlled refer to MOE section 2.1, also the organization shall be listed in MOE 5.2.
Any required technical advices from the working team will be transfer into GMF AeroAsia's
maintenance forms such as Engineering Instructions, Job Cards, and PD Sheets, giving reference
to formal documents from the field representatives. The progress of maintenance performance
will be periodically communicated between GMF and working team.
GMF will conduct the training to the external staff related to GMF quality system procedure as per
MOE section 3.4 before performing the maintenance.
The external working team personnel may certify the work performed by themselves such as
repair, replacement, modification, overhaul, test, and inspection after passing the assessment and
given the C of C by Personnel Qualification and Quality System Documentation Unit as per MOE
section 3.8. Certifying staff will perform the final certification after verified that all works
performed by the maintenance working team meet the MOE section 2.16 requirement.
3.13.1 General
In respect to the understanding of the application of human factors and human performance issues,
maintenance, management, and quality audit personnel will be assessed for the need to receive
Initial human factors training for the differences between the existing GMF AeroAsia syllabus they
have been trained, and the syllabus given in GM 145.A.30 (e). Any differences must be arranged for
initial training before September 28, 2006.
In any case all maintenance, management, and quality audit personnel should receive human
factors continuation training. This will concern to a minimum:
The purpose of human factors continuation training is primarily to ensure that management and
maintenance personnel remain current in terms of human factors and also to collect feedback on
GMF AeroAsia human factors issues. Consideration should be given to the possibility that such
training has the involvement of the quality department.
Human factors continuation training will be of an appropriate duration in each two-year period in
relation to relevant quality audit findings and other third party or Authority findings of information
available to the organization on human errors in maintenance.
Human factors continuation training will cover knowledge and skills related to human
performance, including co-ordination with other maintenance personnel and flight crew,
limitations relevant to the duties of an aircraft maintenance authorization holder.
a) Ensure the non-conformities and deficiencies are properly analyzed and the root cause is
defined by the responsible managers
b) Accumulate corrective action reports as per MOE Section 3.3
c) Provide deficiencies and non-conformities related to human error and also route causes and
corrective actions to the Quality Assurance & Safety personnel assessor and trainers.
d) Lead the human factors coordination meeting.
a) Analyze information caused from deficiencies in GMF AeroAsia related to human error;
b) Develop the training syllabus for the continuation program addressing human errors in GMF
AeroAsia organization.
c) Consider changes to initial training syllabus based on Authority changes and or in house
human factor issues;
d) Develop and distribute the training bulletin every three months to address human factors
problems in GMF AeroAsia;
e) Plan, and deliver human factors continuation training every two years. It will include the
human factors addressed in the training bulletin during the two years period plus any updates
come from authorities.
f) Adjust the training syllabus according to the personnel job descriptions. For example:
▪ Workstations not working in shifts may cover in less depth subjects related to teamwork
and communication;
▪ Planners may cover in more depth the scheduling and planning objective of the syllabus
and in less depth the objective of developing skills for shift working.
Every three months, the VP for Quality Assurance & Safety will assign Learning Services Unit to lead
a meeting with the personnel assessors, safety inspection personnel and other related personnel to
discuss human factor issues at GMF AeroAsia. They will collect data regarding problem
performance, personnel behavior and any other information that is necessary to improve human
performance. They will develop a feedback system to collect and analyze information as described
in the requirements above.
3.14.1 General
The Quality Assurance & Safety shall assess the maintenance personnel based on the competency
chart requirements to ensure they have received the appropriate training and are competent to
performing maintenance tasks before unsupervised work is permitted.
All personnel changing positions shall be trained and assessed by responsible managers for
competence to their new positions. Short term contracted employees shall have their training
records and past experience assessed to ensure they fit for the specific assignment The QP 308-01
shall be used for the assessment and issuance of stamp and certificate to personnel.
All maintenance personnel and certifying staff shall be able to understand, read, and write in
English.
a) Planning engineers are able to interpret maintenance requirements into maintenance tasks,
and have an appreciation that they have no authority to deviate from the maintenance data;
b) Mechanics are able to carry out maintenance tasks to any standard specified in the
maintenance data and shall notify supervisors of mistakes requiring rectification to re-
establish required maintenance standards;
c) Specialized services staff are able to carry out specialized maintenance tasks to the standard
specified in the maintenance instructions and shall both inform and await instructions from
their supervisor in any case where it is not possible to complete the specialized maintenance
in accordance with the maintenance data;
d) Managers are able to ensure that all required maintenance tasks are carried out and where
not done or where it is evident that a particular maintenance task cannot be carried out to
the maintenance data then such problems shall be reported to Quality Assurance & Safety for
further actions;
e) Certifying staffs are able to verify product acceptance characteristics and determine
conformance to specifications, TC Holder maintenance data and aviation regulations. Also
they must be able to decide when the aircraft or aircraft component is ready to release to
service and when it should not be released to service;
f) Supervisors are able to ensure that all required maintenance tasks are carried out and where
not completed or where it is evident that a particular maintenance task cannot be carried out
to the maintenance data, and then such problems shall be reported to the Quality Assurance
& Safety person for appropriate action. In addition, for those supervisors who also carry out
maintenance tasks that they understand such tasks should not be undertaken when
incompatible with their management responsibilities.
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PART: 3 QUALITY SYSTEM PROCEDURES SECTION: 3.14
g) Quality audit staffs are able to monitor compliance with the regulations of the Authority of
aircraft registration and identifying non-compliance in an effective and timely manner in
order that the organization may remain in compliance with the regulations and quality
system.
All maintenance personnel after they have passed the basic training, they are subsequently located
to their respective departments and they are assigned to perform specific maintenance functions
under the supervision of supervisors, trainers and or senior mechanics. While under on-the-job-
training, their progress is monitored on regular basis.
When his Manager is satisfied that the employee can perform unsupervised work, he requests to
the quality assurance assessor to assess the employee for competent against the performance
criteria set in the PCM applicable for the job title and job grade (see MOE 3.8). The assessment shall
be performed based on personnel records, interview, and on the job performance evaluation as
detailed in QP 308-01, which cover relevant knowledge of technical & procedure, skill, experience,
and appropriate attitude as per job function requirement. Verification that all the applicable
qualification requirements for the specific category of staff as detailed in the relevant MOE
chapter/Job Description (i.e. 3.4 in the case of certifying staff, 3.6 in the case of Quality Audit
Personnel, 3.7 in the case of Qualifying Inspector, 3.8 in the case of Qualifying mechanics, and 3.11
in the case of Qualified Special Process Personnel) are met.
Upon satisfactory assessment as per QP 308-01, the quality assurance assessor issues a stamp; a
certificate of competency (C of C) or an Authorization describing the scope and limitation of the
work the employee can perform without being supervised.
The certificate of competency (C of C) is valid for as long as the employee maintains his job title and
job grade and effectively performs the functions described in the scope of his C of C. The
Authorization is valid for as long as the License given by the authority is valid but not more than 2
years.
The criteria for personnel assessment and qualification are described in the appropriate PCM and
also for the authorizations in the QP 304-03.
The record of personnel assessment shall be maintained as described in QP 308-01. Upon request,
depending on employee contract, Human Capital Management Unit will consolidate with
Personnel Qualification & Quality System Documentation Unit to provide certifying person his/her
personal records together with associated evidence such as training certificate and/or experience
logbook when leaving the organization.
According to the job functions and the scope, the assessment shall consider the following
mandatory training. Checklist of this mandatory training will be available in the assessment form
and shall be validated by the Assessor.
SUPERVISORS SPECIALISED
MANDATORY CERTIFYING
MANAGERS PLANNERS / QUALIFYING MECHANICS SERVICE QUALITY AUDIT
TRAININGS STAFF
INSPECTOR STAFF
Human Factor
(initial & √ √ √ √ √ √ √
recurrent)
Module 9 √
Part-145 (initial
& recurrent) √ √ √ √ √
Part-M related
to Part-145
√ √ √ √ √
(initial &
recurrent)
Fuel Tank
Safety / CDCCL √ √ √ √ √ √ √
(initial)
Fuel Tank
Safety / CDCCL
√ √ √
(recurrent)
when relevant
EWIS
√ √ √ √ √ √ √
(initial)
EWIS
(recurrent) √ √ √
when relevant
Quality System √ √ √ √ √ √ √
Lead Auditor
√
Course
Module 10 √ √ √
QP 308-01 Personnel assessment and stamp & license issue use and control
3.15 TRAINING PROCEDURES FOR ON-THE-JOB TRAINING AS PER SECTION 6 OF APPENDIX III
TO PART-66
Not Applicable
Not Applicable
PART 4
CONTRACTING OPERATORS
The Sales & Marketing handles all contracts with A/C operators and owners who have contracted
maintenance to GMF AeroAsia.
A list of contracting operators will be provided in document DQ-035: List of Contracting Operators
which will be evaluated and updated from time to time based on contract information from Sales
& Marketing function.
The maintenance services provided by GMF Aeroasia to the operator will be listed by Sales &
Marketing function.
4.2.1 General
For each individual operator there might be different procedures and requirements to control
particular paperwork, forms, and overall procedures. For this reason, Business cooperation and
development compiles those requirements for each operator, with a listing of the particulars as
required by the operator and based on the contractual agreements.
The Account Manager and Customer Service functions as appropriate arrange with the
Operator/Owner and ensure through agreement the following document depending on the
Operator/Owner, the kind of maintenance and the Authority involved:
a) Contact persons: Who is controlling contract for operator, who shall be contacted when a
problem arises, etc;
b) Scope of work: What type of maintenance is performed (Line), does it include maintenance of
components, special services, etc.
c) Responsibility for pool parts, loan parts, replaced parts, etc.
d) The availability of the operator's approved and maintenance program, time and planning
schedule, quality system, reliability program etc. Maintenance personnel receive training of
operator’s procedure from the customer including on how to implement the maintenance
program and specifications and making the appropriate work preparation for the
maintenance and completing the job card/worksheet in accordance with operator procedure;
e) The availability of operator's maintenance data and the responsibility of the operator to
ensure that it remain current all the times. Evidence can be established by:
1. Having a written confirmation from the operator/customer that all such
maintenance data is up to date; or,
2. The work order specifies the amendment status of the maintenance data; or,
3. It can be show it is on the operator/customer maintenance data amendment list.
f) It must be established whether the operator requires any specific maintenance procedure,
different types of servicing, etc;
g) The operator's forms may be used for any concluding maintenance, usually the operator's job
cards is used;
h) Coordination, evaluation and progress meeting
i) Compliance with all mandatory AD Notes and optional modifications;
j) Duplicate inspections by the operator. The operator may require to train and approve the
Duplicate inspections personnel. The duplicate inspections list and Personnel must be
available at GMF AeroAsia;
k) At time of release, the operator's release procedures and forms/certificates may be observed
and/or used. Aspects like signing the Aircraft Log Book, issuance release to service, etc must
be considered;
l) After concluding any maintenance, agreements regarding delivery of the maintenance
documentation that must be observed with regard to the individual operator;
m) Customer representative accommodation and work interface with GMF AeroAsia functions
and personnel;
n) Any other requirements as appropriate.
When the operator provides the Logbook to record maintenance performed by GMF AeroAsia,
the certifying staff holding the appropriate rating is responsible for completion of such records on
the logbook as per operator procedures.
GMF AeroAsia customer service after getting the records from the records function will hand over
it to the operator as agreed by the contract
The records will be transmitted to the operator as soon as possible after the maintenance is
completed. The time period will not exceed that specified by the contract agreement.
When GMF AeroAsia is contracted to keep the operator records on behalf of the operator, the
records retention period as well as the records which will be kept and method of retention will be
determined by the operator.
Note: Procedure for record control and retention period describe in MOE Section 2.14 & 2.17
The sales & marketing function will negotiate the contract requirements with the customer and
will make those requirements available for review and coordination with the appropriate
departments and personnel to ensure that GMF AeroAsia has the capability to meet the
contractual requirements before the work starts. Records of contract reviews shall be maintained.
The sales & marketing will contract work based on the privileges and limitations given by the
Approval certificates and ratings held by the Authorities and only if GMF AeroAsia has the
capability to perform such work. See Section 1.9 of this manual.
The Quality Assurance & Safety will participate in contract reviews as appropriate to ensure that
contractual requirements do not violate any quality requirements and aviation regulations.
The sales & marketing function will take the lead in establishing the quality requirements of the
product or service to be delivered to the customer. Therefore, it must:
a) Ensure that they have received a clear work order from the customer;
b) Nominate a technical person or persons as a customer service with responsibility for
communicating with the customer and ensuring that initial work order and any
amendments are properly executed;
c) Ensure that the customer has either provided the maintenance data or has confirmed that
the GMF AeroAsia's maintenance data is current and data is approved;
d) Ensure hangar space (slot) will be available at the time of maintenance.
PART 5
APPENDICES
This chapter list all the documents and forms in use by the organization. Each form is uniquely
identified with a number and revision date to allow traceability of changes.
GMF AeroAsia develops the forms as instructed in each Quality Procedure (Section 2.8.3) and in this
MOE. Each form is exhibited in the Network sharing data and is accessible to users as necessary for
the execution of the inspection and maintenance.
The user is responsible for designing the form to meet the recording requirements. When the user
recommends a form revision, the appropriate QP or MOE Section (where the form authorized) is
revised to authorize the revision of the form. When a revision takes place the letter ''R'' following
with a revision sequence number (R1, R2, etc) is added next to the form number.
The Quality Assurance & Safety prepares the current forms in full size and distributes them to the
users via the Network sharing data. The Quality Assurance & Safety ensures that there is only one
source for the users retrieving the forms.
The user is responsible to print out and use the current forms found in the Network sharing data.
Forms taken from any other source is not allowed. Should a form is not found in the Network sharing
data; the user must inform the Quality Assurance & Safety immediately and proceed as instructed.
A list of forms used is found in Section 5.1.2 of this manual and also in Network sharing data. The
list includes: a) Form Number, b) Title, c) Last Revision
The Quality Assurance & Safety is responsible to assign a number to each quality related form using
the numbering system below:
GMF/Q-001, where:
The Quality Assurance & Safety will keep and maintain a log of such forms for controlling the
numbering system.
5.1.1.2 Control and Use of Forms Given by the Authority of Aircraft Registration
Forms issued by the Authority of A/C registration for the purpose of releasing A/C and A/C
components to service, reporting suspected unapproved parts, for malfunction and defect reports,
etc, are listed in section 5.1.2 of this manual and in Network sharing data and are prepared in full
size, controlled and retrieved with the same manner as the GMF AeroAsia forms. The number of
these forms is usually the number given by the Authority of A/C registration except the A/C release
to service forms which have GMF AeroAsia number.
Instructions to use such forms may be given by this manual directly and may not be in any
associated QP. When a QP does not give instructions to complete such form, the instructions are
found in the appropriate section of this manual. See also section 5.1.2 (''Authorized by'' column).
5.1.1.3 Forms Required by the Customer - Customer Design & Use Forms
When a customer requires the use of his own forms, then these forms may be used provided that:
The forms will be used and all the blocks of the form will be filled as instructed by the appropriate
QP, which authorized the use of such form or the appropriate section of this manual. Unfilled blocks
are not allowed. If an entry is not necessary or not applicable, the user will enter ''N/A'' to indicate
that the requirements of the specific block is not necessary or not applicable for the specific
operation or process. The same will apply for maintenance support computerized forms - which a
print out is not necessary.
All inspection and maintenance forms including GMF AeroAsia serviceable tags and airworthiness
approval tags from in house and vendors associated with the specific contracted maintenance and
also customer or Authority design forms will be part of the maintenance records and will be kept
under the specific work order as required by section 2.14 of this manual.
All forms used to support the contracted maintenance which are not part of the work order
maintenance records, will be kept as general support records. Example: calibration records, audit
records, etc.
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MAINTENANCE ORGANIZATION EXPOSITION
PART: 5 APPENDICES SECTION: 5.1
The Quality Assurance & Safety keeps a list of form available in document TFM (Technical Form
Manual) which could be accessed through Network Sharing Data. The form is uniquely identified
with a number and revision date to allow traceability of changes and will be reviewed semesterly.
The Quality Assurance & Safety keeps a list of approved or accepted non-part 145 (not holding an
EASA Part-145 approval) subcontractors organizations in computerized system as required in MOE
Section 2.1 and 2.2. A hard copy is also available on document no. DQ-005. The list includes the
following information:
GMF AeroAsia holds line maintenance approval at the following airport location:
Rating holds by those line maintenance stations are described in section 1.9 and the location
layout details are described in section 1.8.
GMF AeroAsia audits contracted organizations which holding an EASA Part-145 approval relevant
to the maintenance activity contracted linked with MOE Section 2.1 and 2.2. An Approved
Supplier List (ASL) is kept by the Quality Assurance & Safety on document No.: DQ-005, and also in
Computerized system. The list includes the following information:
PART 6
Not Applicable