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    Santhosh Kumar K

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    santhu1831
    This resume is for Santhosh Kumar K, who has over 5 years of experience in digital marketing, quality analysis, and content moderation roles. He has worked at Probuddy Software Solutions, Androtech, Concentrix, and HDFC in these fields. His responsibilities have included analyzing campaigns and leads, maintaining social media accounts, front-end website maintenance, quality auditing, and more. He has skills in MS Office, Google Drive, CSS, HTML, and data analysis.

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    Santhosh Kumar K

    Uploaded by

    santhu1831
    18 views4 pages
    This resume is for Santhosh Kumar K, who has over 5 years of experience in digital marketing, quality analysis, and content moderation roles. He has worked at Probuddy Software Solutions, Androtech, Concentrix, and HDFC in these fields. His responsibilities have included analyzing campaigns and leads, maintaining social media accounts, front-end website maintenance, quality auditing, and more. He has skills in MS Office, Google Drive, CSS, HTML, and data analysis.

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    Resume

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    SANTHOSH KUMAR K

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    This resume is for Santhosh Kumar K, who has over 5 years of experience in digital marketing, quality analysis, and content moderation roles. He has worked at Probuddy Software Solutions, Androtech, Concentrix, and HDFC in these fields. His responsibilities have included analyzing campaigns and leads, maintaining social media accounts, front-end website maintenance, quality auditing, and more. He has skills in MS Office, Google Drive, CSS, HTML, and data analysis.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    18 views4 pages

    Santhosh Kumar K

    Uploaded by

    santhu1831
    This resume is for Santhosh Kumar K, who has over 5 years of experience in digital marketing, quality analysis, and content moderation roles. He has worked at Probuddy Software Solutions, Androtech, Concentrix, and HDFC in these fields. His responsibilities have included analyzing campaigns and leads, maintaining social media accounts, front-end website maintenance, quality auditing, and more. He has skills in MS Office, Google Drive, CSS, HTML, and data analysis.

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    of 4

    RESUME

    SANTHOSH KUMAR K
    DOB: 31/12/1995

    ❖ WORK EXPERIENCE

    ❖ PROBUDDY SOFTWARE SOLUTIONS


    Digital Marketing Associate
    March 2023 – Currently Working

    ❖ JOB ROLES & RESPONSIBILITIES


     Analysing Campaigns, Leads, etc. to attain monthly revenue goals.

     Maintaining Social Media accounts of the company such as LinkedIn, YouTube,


    Facebook, Twitter, and NASSCOM Membership.

     Front-End Website Maintenance.

     Enhance paid ads strategies for achieving business requirements.

    ❖ ANDROTECH, BENGALURU.
    Sr. Quality Analyst (Content Moderation & Digital Marketing Associate)
    (LinkedIn Trust & Safety – Vendor)
    August 2021 – February 2023

    ❖ JOB ROLES & RESPONSIBILITIES


     Conducting RCA and identifying error areas which affect the quality and performance
    of the admins and give better knowledge on the process. Keeping track of the key
    industry trends.

     Delivering Feedback & Coaching. Preparing weekly reports for clients on Quality &
    Refreshers done on policy updates.

     Auditing for admins to keep on them track and avoid error reports from client.
    Performing shadowing & focusing on training to increase accuracy.
    RESUME

    ❖ CONCENTRIX, BENGALURU.
    Sr. Content & Digital Platform Analyst
    (Google Trust & Safety – Vendor)
    September 2019 – November 2020

    QA (Google Trust & Safety – Vendor)


    November 2020 – August 2021

    ❖ JOB ROLES & RESPONSIBILITIES


     Working as vendor Content & Digital analyst for client company, and monitoring the
    contents uploaded on client portal for any violation in the client policy and act
    according to it.

     Reporting Campaigns & Leads.

     Maintain and meet client requirements, production, and quality. Ensuring the security
    of client website and application.

     Utilize efficient cost-saving tactics to implement successful paid digital advertising


    campaigns across LinkedIn, Facebook, Google, and other paid advertising platforms
    to draw in qualified prospects.

     Performs real-time monitoring of the content and perform incident handling,


    investigation, analysis, reporting and escalations of highly security events/threats or
    violating contents which can be used for any hacking or social engineering purposes
    from multiple queue sources.

     Provide the support to the new data representatives when reviewing the content.

     Skilled in identification of emerging security threats, intrusion investigations and


    auctioning the threat or violation in the content. Investigate, Document and
    termination of account on Information Security Issues/ Highly confidential/ illegal
    contents.

     Follow all Policies, standard operating procedures (SOP) and instructions so that
    work is carried out in a 100% quality and consistent manner. Handling and resolving
    escalation or query from customers are to be analysed and debugged as per the
    Company Norms.
    RESUME

    ❖ HDFC, BENGALURU.
    Digital Journey Analyst
    June 2018 – Sep 2019

    ❖ JOB ROLES & RESPONSIBILITIES


     Prepare the Product Development enhancement plan for the Products managed and
    existing products on Digital Application Platform such as Adobe/EVA/WhatsApp.

     Discuss the requirement jointly with respective product teams, BSG-IT and other
    stakeholders and undertake development of the requirements for the products
    managed Overlook progress of development throughout the life cycle.

     Regular interaction with implementation team seeking feedback on product, process.


    From all channels using digital platform Basis feedback received take up
    enhancements on all products on DAP, Adobe, Auto circle, Healthcare etc.

    ❖ EDUCATION

    Vivekananda Institute of management MBA

    CGPA 7/10 (Sep 2017 - June 2019)

    Vivekananda Institute of management BCA

    CGPA 7/10 (Jun 2014 - Jul 2017)

    ❖ LANGUAGES & SKILL SET


    • ENGLISH
    • KANNADA
    • TELUGU
    • HINDI
    • TAMIL

    KEY SKILL
    • Teamwork & Collaboration.
    • Professionalism & Strong work ethic.
    • Willingness to learn.
    • Positive attitude & Problem solving.
    RESUME

    TECHNICAL SKILL
    • MS Office. Word, Excel, PowerPoint, Outlook & Access.
    • Email. Filters, Folders, Mail Merge & Rules.
    • Google Drive. Docs, Sheets, Forms & Slides.
    • Spreadsheets. Excel, Google Sheets, Open Office, PivotTables, Macros and
    Database.
    • CSS & HTML.

    RESIDENTIAL & CONTACT


    Address: Number 11/7, 9th Main, 4th Cross, Begur, GB Palya, Hongasandra,

    Bangalore - 560068.

    Contact: +91 9148219550

    Email: [email protected]

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