Psychology
Psychology
Psychology
COURSE:BA(HISTORY HONOURS)
YEAR:2ND YEAR,3RD SEMESTER
SUBJECT: PSYCHOLOGY(GE)
ROLL NO: 210450
ASSIGNMENT 1
THEORY APPLICATION FOR ORGANIZATIONAL
PERFORMANCE
Introduction:
Douglas McGregor proposed two distinct views of human beings:one basically
negative,labeled theory X, and the other basically positive,labeled theory Y. after
studying managers dealing with employees, McGregor concluded that their view of
the nature of the humans beings are based on certain assumptions that mold their
behaviour.
Under theory x, managers believe employees inherently dislike work and must
therefore be directed or even coerced into performing it. Under theory y, in contrast,
managers assume employees can view work as being as natural as rest or play,and
therefore the average person can learn to accept, and even seek, responsibility.
Theory y assumes higher-order needs dominate individuals. McGregor believed
theory y assumptions were more valid than theory x. therefore, he proposed such
ideas as participative decision making,responsible and challenging jobs,and good
group relations to maximize an employee’s job motivation.s
Theory X
Theory X relies on the authoritarian style of management, where the managers are
required to give instructions and keep a close check on each employee. As it is
assumed, the employees are not motivated, and they dislike working.
Characteristics:
Intolerant
Distant and detached
Aloof and arrogant
Short temper
Issues instructions,directions,edicts
Issues threats to make people follow instructions,
Demands,never ask
Does not participate
Does not team-build
Unconcerned about staff,welfare, or morale
Proud,sometimes to the point of self-destruction
One-way communicator
Poor listener
Limitations of Theory X
Not all employees can work in strict and controlled environments; it can decrease
productivity.
An authoritative management style can hamper employee learning, building, and
development.
Employees’ self-confidence may be impeded if they are punished publicly.
This theory creates a negative environment that instills fear, under confidence,
and insecurity.
The financial incentive does not motivate all employees. Therefore, it often
cannot push employees to perform better.
The theory assumes that employees are lazy and cannot make decisions. This is
an incorrect collective assumption.
Theory X provides high power to the superiors; it is biased as it does not consider
employee recognition and development.
Theory Y:
Theory Y relies on the participative style of management, where the managers assume
that the employee are self-directed and self-motivated to accomplished the
organizational objectives. Thus,here the management attempts to get the maximum
output with least efforts on their part.
The average human being does not inherently dislike work,they are creative and
self-motivated and likes to work with greater responsibilities.
Employees are self- directed and self-controlled and therefore the threat of
punishment is not only the means for getting the desired results.
The extent to which an employee is committed to objectives is determined by the
rewards associated with their achievement. The most significant rewards in this
context could be the satisfaction of the ego and the fulfillment of self-
actualization.
Characteristics:
Self motivated
Responsible
Always participated
Give rewards and feedback
Promotion
Power to implement decisions
Active
Good listener
Happy
Concerned about staff welfare
Limitations of Theory Y
Some employees require guidance and are not comfortable with undefined
working boundaries.
Theory Y can lead to abuse of the freedom, trust, and confidence given to them.
Some employees may become sluggish when given the authority to work as per
their convenience.
Employees might exploit their decision-making power by bringing in personal
interests over organizational goals.
Since quantitative metrics are not a focus in this theory, it becomes hard to
measure employee growth and success.
The theory overgeneralizes how an employee behaves in a work environment.
The theory can lead to managers becoming lazy, as they can delegate and
decentralize all work to their subordinates in the name of transferring authority.
Step 4: Change the Management Style if the Previous One Doesn’t Work
Conclusion:
Management styles impact organizational goals. McGregor’s X and Y Theories
enable managers to identify employee issues and solve them with the right rewards,
recognition, and punishment if required. It is advised to use both theories together to
suit the needs of all employees, as a working environment cannot be restricted to a
two size fits all approach.
REFRENCES:
Greenberg, J. & Baron, R.A. (2007).Behavior in Organizations (9th Ed.). India:
Dorling Kindersley.