My Saz 39613404
My Saz 39613404
My Saz 39613404
Melaka Sentral, Malacca > Lumut Bus Station , Booking Reference No : TS2310050844059213
79CNMO/694399/MEL-LMT 5.45PM xAMJ
Lumut redBus Ticket ID : MYSAZ39613404
Thursday, October 12, 2023, 06:00 PM
016-5217775
Phone
PROTECTION DETAILS
BOARDING/DROPPING
TRAVELLER DETAILS
CONTACT DETAILS
Refund Guarantee
Get 90% refund on base fare, if you cancel up to 2 hours before departure.
Important Information
Stated arrival time is estimation only, the exact arrival time will depend on the traffic condition and other external factors.
Customers are advised to present a print out of this ticket along with an identity proof to redeem the boarding pass at check-in counter. Failing to do
so, the boarding might be denied.
3. Luggage per passenger, should not exceed 20Kg. redBus is not liable for any
1. redBus is only a bus ticket marketplace/agent and does not operate bus services on losses/damages to the luggage.
its own. It merely connects users with bus operators.
4. Passenger should not possess any prohibited drugs or any illegal items. Passengers
redBus' responsibilities include:
are solely responsible for such possession and the consequences thereafter.
(1) Issuing a valid ticket/voucher (a ticket/voucher that will be accepted by the bus
operator) 5. In case a booking confirmation e-mail and SMS gets delayed or fails because of
(2) Providing customer support and information in case of any delays / technical reasons or as a result of incorrect e-mail ID / phone number provided by the
inconvenience user, a ticket will be considered 'booked' as long as the ticket shows up on the
(3) Providing cancellation support and policies as below booking confirmation page of redbus
6. Grievances and claims related to the bus journey should be reported to redBus
(4) Note : Partial cancellation is not allowed for this Ticket support team within 10 days of your travel date.
redBus' responsibilities do NOT include: 7. In case of inter-country travel, the bus coach will wait at most 20 minutes at
(1) The bus operator's bus not departing / reaching on time immigration checkpoint. Customers are required to make sure that they have all the
(2) Maintaining the quality of buses, staff behavior and punctuality. documentation required for embarkation. In case you need assistance approach the
(3) The bus operator canceling the service due to unavoidable reasons. bus captains. If passenger is not able to complete the embarkation process within
(4) The baggage of the customer getting lost / stolen / damaged. expected time and the bus leaves, it is passenger responsibility to arrange own
(5) The customer waiting at the wrong boarding point (please call the bus operator transport to the destination
to find out the exact boarding point if you are not a regular traveler on that particular
bus). 8. Customers are responsible to make sure the selection on express bus/coach, traveling
(6) The bus operator changing the boarding point and/or using a pick-up vehicle at date, time and destination are correct before making payment. By making payment
the boarding point to take customers to the bus departure point. and booking tickets customers agree that they are the owners of the credit card or
(7) redBus will not be responsible for any sudden change in coaches, schedules, own the paypal account depending upon the mode of payment.
departure date & time, arrival date & time; loss or accident incurred while taking the 9. Booking information is electronically stored in our system and is subject to
coach conditions of contract. redBus will make all possible attempts to provide 100%
2. Customers are required to present the NRIC/Passport Number/Driving License and uninterrupted or error-free functions on the website and mobile apps. However, in
electronic receipt to the check-in counter at least 30 minutes before departure to no event shall redBus be liable to the customer for any damage, including, but not
obtain the boarding ticket(s). Failing to do so, passengers may not be allowed to limited to, service interruptions, or any other circumstances beyond our reasonable
board the bus. The company is not responsible for any loss of goods or property of control, any lost profits, lost savings or other incidental, consequential, punitive, or
the passengers and accident during the journey of your itinerary. special damages arising out of the operation of or inability to operate this website or
mobile apps.
10. Please be informed that some bus terminals charge a facility charge for boarding
buses on them. Our price does not include these facility charges and are beyond our
control.