Shared E-Scooters A Review of Uses Health and Envi

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Shared E-Scooters: A Review of Uses, Health and

Environmental Impacts, and Policy Implications of a


New Micro-Mobility Service
Alberica Domitilla Bozzi, Anne Aguilera-Belanger

To cite this version:


Alberica Domitilla Bozzi, Anne Aguilera-Belanger. Shared E-Scooters: A Review of Uses, Health
and Environmental Impacts, and Policy Implications of a New Micro-Mobility Service. Sustainability,
MDPI, 2021, 13 (16), pp.8676. �10.3390/su13168676�. �hal-03627832�

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sustainability

Review
Shared E-Scooters: A Review of Uses, Health and
Environmental Impacts, and Policy Implications of a New
Micro-Mobility Service
Alberica Domitilla Bozzi and Anne Aguilera *

Laboratoire Ville Mobilité Transport (LVMT), Université Gustave Eiffel and ENPC, 77454 Marne-la-Vallée, France;
[email protected]
* Correspondence: [email protected]; Tel.: +33-01-81-66-88-60

Abstract: Shared e-scooters refer to a micro-mobility service that enables the short rentals of e-
scooters. The rapid growth of e-scooter sharing has sparked a heated discussion about its role in
the urban mobility sector. This article presents a systematic review of the current knowledge on
its uses and users, health and environmental impacts, and policy issues. The analysis is based on
academic literature, identified with Google Scholar by using keywords and publication years from
2017, and relevant gray literature. Firstly, we highlight that the profiles of e-scooter renters seem to
highly match the characteristics of other micro-mobility services users. Secondly, e-scooters are often
associated with a high perception of risk from the public and an increasing occurrence of related
road accidents. Thirdly, even if promoted as a green mobility option, the true environmental impact
of shared e-scooters has only started to be investigated. Early studies point out negative impacts
around their production, usage, and maintenance. Fourthly, the integration of shared e-scooters into

 the existing transport systems requires policy changes, both at the local and national level, including
Citation: Bozzi, A.D.; Aguilera, A. traffic regulations, safety rules, and physical infrastructure. Finally, this paper reveals the ambiguity
Shared E-Scooters: A Review of Uses, of the term “e-scooter” and stresses the need for more research, as the future of cities is tied to the
Health and Environmental Impacts, development of low-car lifestyles.
and Policy Implications of a New
Micro-Mobility Service. Sustainability Keywords: shared e-scooters; micro-mobility services; users and uses; health impacts; environmental
2021, 13, 8676. https://doi.org/ impacts; public policy
10.3390/su13168676

Academic Editor: Itzhak Benenson

1. Introduction
Received: 7 July 2021
Accepted: 30 July 2021
Standing electric scooters (henceforth e-scooters) are electrically powered vehicles
Published: 4 August 2021
with a handlebar, deck, and wheels. They are light (less than 35 kg), travel at a relatively low
speed (about 25 km/h), and usually carry only one person (the driver). While e-scooters
Publisher’s Note: MDPI stays neutral
have been around for years, the possibility of rental is quite recent. Since the launch of the
with regard to jurisdictional claims in
first shared e-scooter schemes in late 2017, e-scooters have become an increasingly popular
published maps and institutional affil- means of transport for urban residents across the globe [1,2]. In late 2019, shared e-scooter
iations. services were available in almost three hundred cities [3].
E-scooters are part of the broad family of the new mobility services supported by
information and communication technologies [4]. More precisely, they belong to the
micro-mobility modes [5]. According to the International Transport Forum [6], the word
“micro” can refer both to the vehicle type (light, with a small footprint) and to the distance
Copyright: © 2021 by the authors.
Licensee MDPI, Basel, Switzerland.
travelled (usually short). The term “micro-mobility” encompasses a range of personal,
This article is an open access article
light, low-speed vehicles [7]. Some, such as electric bikes, e-scooters, and hoverboards,
distributed under the terms and are propelled by an electric motor, while others, e.g., conventional bicycles, skates, skate-
conditions of the Creative Commons boards, and standing scooters, are solely powered by human energy. Micro-vehicles are
Attribution (CC BY) license (https:// often described as new sustainable travel modes with low economic and environmental
creativecommons.org/licenses/by/ impacts [8]. Notably, they can contribute to reducing travel time on congested roads, speed
4.0/). up short distance trips, and do not require any driving license.

Sustainability 2021, 13, 8676. https://doi.org/10.3390/su13168676 https://www.mdpi.com/journal/sustainability


Sustainability 2021, 13, 8676 2 of 17

Micro-vehicles can be privately owned or shared. Shared micro-mobility services offer


people the opportunity to rent a micro-vehicle through a digital platform [8]. These services
cover various operational models and transport modes, such as station-based bike sharing
and dockless e-scooter sharing, which meet a variety of user needs [9]. E-scooters for hire
are the newest shared micro-mobility service. Bird, a company based in Santa Monica,
California, launched the first service in the fall of 2017 [10]. Its business and operational
model is similar to dockless bike sharing services: the providers distribute their vehicles
across the city and provide a smartphone app to rent them. Users download the app on
their smartphones and enter a credit card for the payment. The app directs customers to
the nearest available e-scooter via GPS, and after scanning a QR code to unlock the vehicle,
they can start the ride. After completing the ride, customers end their trip on the app and
park their e-scooter (nearly) anywhere in the city.
In early 2018, Bird began to expand, and after a year, it was present in about 100 US
cities and 11 others worldwide. Over the course of 2018, existing dockless bike providers
such as Lime and Jump switched to e-scooter sharing and new e-scooter-only companies
emerged [11,12]. Paris was one of the first European cities where shared e-scooters were
introduced (in June 2018), and after only a year, the city had thirteen operators and a fleet of
over 22,000 vehicles [13]. In late 2018, shared e-scooters landed in several other European
cities, such as Vienna [14] and Brussels [15], but also in New Zealand [2], Australia [16],
and Singapore [17]. Later in 2019, Lime launched the services in South America [18].
The “New Mobility Atlas” by NUMO [19] provides a global overview of a range of
shared micro-mobility services, i.e., dockless e-scooters, bicycles, and moped scooters. It
shows that in July 2020, e-scooter services were available in about 390 cities in all regions of
the world, except Africa, though nine out of ten cities offering this service were in Europe
or North America. Moreover, the Atlas reveals that e-scooters were more widespread than
dockless bikes (available in slightly fewer than 300 cities) and moped scooters (found in
84 cities). Interestingly, shared bike services were more widespread than e-scooter services
only in Asia. Overall, shared mopeds were the least popular micro-mobility service and
were concentrated in Europe anyway.
While it has been claimed that e-scooter ridership has been rising at an unprecedented
pace, there are very few actual figures on e-scooter trips. However, since 2018, the National
Association of City Transportation Officials (NACTO) has included e-scooter data in its
statistics on the growth and use of shared micro-mobility in the US. One year after their
introduction, people in the US took more trips using dockless e-scooters than with station-
based bikes [12]. Between 2018 and 2019, e-scooter ridership in the US increased by 120%,
from 38.5 to 88.5 million trips [20]. By comparison, growth in electric bikeshare has been
rapid over the last decade with growth rates of approximately 25%, reaching 40 million
trips in 2019 [20].
Venture capital has played a major role in the development of shared e-scooter ser-
vices [21]. Ride-hailing services such as Uber and Lyft have invested large sums on shared
micro-mobility companies in order to increase their portfolio of services [12,22]. The Boston
Consulting Group found that, between late 2017 and 2018, a dozen e-scooter start-ups at-
tracted more than USD 1.5 billion in funding [23]. In the early stages, these large injections
of finance enabled the e-scooter companies to roll out large fleets in a short period of time.
According to one report [11], this led to more convenient access for users and ultimately to
faster adoption rates.
Currently, usage patterns, user profiles, the social and environmental impacts of
micro-mobility services, and the best practices for regulating their use are only partially
analyzed [7,24,25]. While these issues have now been extensively explored for bicycles and
e-bikes [26,27], the role of shared e-scooters in urban mobility practices and policies remains
poorly understood, because at present, they represent a relatively new feature of the
mobility landscape. However, the sector has developed very quickly, and a growing body
of literature is delving into these questions [28]. Existing studies examined e-scooters from
a particular angle. For instance, medical reports focused on physical injuries, other articles
Sustainability 2021, 13, 8676 3 of 17

looked at usage patterns and users, safety, regulations, or environmental sustainability.


Most recently, Şengül and Mostofi [29] presented an exhaustive review about the field
of e-scooters and e-bikes, with a focus on current travel behaviors, energy consumption,
urban environment, safety issues, and regulations.
This article presents the current state of knowledge and discusses future research
avenues on shared electric scooters (e-scooters) in terms of user and usage characteristics,
health impacts, environmental sustainability, and policy issues. In this article, we aimed
to provide a broad—yet initial—overview about the impacts and role of shared e-scooter
services. The article is organized as follows. Section 2 describes the materials and methods
used to select the corpus of documents. Section 3 discusses the profile of the users and
the types of uses. Section 4 examines the health impacts. There has been less attention
to environmental issues in the literature, so they are only briefly explored in Section 5.
More space is given to policy issues in Section 6, reflecting the largest body of materials
available on this topic. The key findings are outlined in Section 7, which also proposes
several avenues for future research.

2. Materials and Methods


Relevant academic articles were identified with the Google Scholar search engine
using the following keywords: “e-scooter”, “micro-mobility”, and “shared”. Compared to
other academic databases, such as Scopus and Web of Science, Google Scholar includes
more resources, but it has also been criticized for including predatory journals in its index.
While having to carefully assess the credibility of each source, we decided to use only
Google Scholar because it allowed us to include in the corpus the most updated research
studies from a broad range of disciplines. The Boolean operators “AND” and “OR” were
used to select only papers containing all keywords, including their variations (for instance,
“shared” or “sharing”). We customized the search by the date range to include only
papers published from 2017, i.e., from the first documented launch of shared e-scooter
services anywhere in the world [30] to October 2020. This search resulted in over three
hundred records.
As shown in Figure 1, we removed articles that were in languages other than English,
not peer-reviewed, and duplicates before screening. After an in-depth review, other articles
were removed due to their lack of relevance to our topics of interest: users and usage,
health impacts, environmental impacts, and policy issues. Because of the novelty of the
subject, we also included gray literature in the search, and backward snowballing was
used to select relevant documents [31]. Both authors independently read the documents in
detail. After an exchange between them, the final corpus was selected. Moreover, we used
the criteria of authenticity, credibility, representativeness, and meaning to limit the risk of
bias [32].
In the end, 47 peer-reviewed sources and 23 non-peer-reviewed sources (mainly
reports) were selected. A descriptive synthesis was used to compare and analyze the data
from these studies. In particular, we performed a structured tabulation to find similarities,
differences, and research gaps. Table 1 gives an overview of this corpus, organized by
type of source, geographical location of the study area, and topic(s). It shows that, while
no geographical restrictions were applied in advance, the selected literature (in English)
mainly covers North America and Europe and, less frequently, Oceania and Asia. As briefly
mentioned in the previous section, shared e-scooters are currently available mainly in the
US and in Europe, which might explain the higher number of publications focusing on
these regions.
Sustainability 2021, 13, 8676 4 of 17
Sustainability 2021, 13, x FOR PEER REVIEW 4 of 18

Figure1.1.Selection
Figure Selectionprocess
processofof thecorpus
the corpus (PRISMA
(PRISMA flow
flow diagram).
diagram).

In the end,Table471.peer-reviewed
Summary of main sources and 23 non-peer-reviewed sources (mainly re-
sources.
ports) were selected. A descriptive synthesis was used to compare and analyze the data
Topic Source Type North America Europe Oceania Asia Global
from these studies. In particular, we performed a structured tabulation to find similarities,
Bai and Jiao, 2020;
differences, and
Caspi et al., research gaps. Table 1 gives an overview of this corpus, organized by
2020; Hardt and
typeJames
of source, geographical
et al., 2019; location of the
Bogenberger, Curlstudy area, and topic(s). It shows that, while
and Fitt,
Peer-reviewed Mathew et al., 2019; 2019; Laa and 2020; Fitt and Zhu et al., 2020 Davies (in
et al., 2020
no geographical
McKenzie, 2019a, restrictions were applied in advance, the selected literature English)
Leth, 2020; Curl, 2020
2020, 2019b; Noland,
mainly covers North America and Europe and, less frequently, Oceania and Asia. As
Ruhrort, 2020
2019; Sanders et al.,
Uses and users
briefly
2020; mentioned
Zou et al., 2020 in the previous section, shared e-scooters are currently available mainly
in the US and
Chang et al.,in Europe, which
2019; might explain the higher number of publications focusing
6t-bureau
de recherche,
on these regions.
Clewlow, 2018; 2019; Berge, 2019; NUMO, 2020;
Not Espinoza et al., 2019; Civity Lime, 2018;
peer-reviewed Hall, 2017; Lee et al., Tillemann and
Table 1. NACTO,
2019; Summary of main Management
2019, sources. Feasley, 2018
Consultants, 2019;
2020 Giles, 2020
Topic Source type North America Europe Oceania Asia Global
Bai and Jiao, 2020; Caspi et al., 2020;
Hardt and Bogen- Curl and
James et al., 2019; Mathew et al., Zhu
berger, 2019; Laa and Fitt, 2020; Davies et
Peer-reviewed 2019; McKenzie, 2019a, 2020, 2019b; et al.,
Leth, 2020; Ruhrort, Fitt and al., 2020
Noland, 2019; Sanders et al., 2020; 2020
Uses and users 2020 Curl, 2020
Zou et al., 2020
Chang et al., 2019; Clewlow, 2018; 6t-bureau NUMO,
Not peer-reviewed Espinoza et al., 2019; Hall, 2017; Lee de recherche, 2019; 2020; Lime,
et al., 2019; NACTO, 2019, 2020 Berge, 2019; Civity 2018;
Sustainability 2021, 13, 8676 5 of 17

Table 1. Cont.

Topic Source Type North America Europe Oceania Asia Global


Allem and
Majmundar, 2019; Fitt and Curl,
Alwani et al., 2020; 2020; Haworth
Badeau et al., 2019; and Schramm, Neven et al., 2020;
Peer-reviewed Bloom et al., 2020; 2019; Santacreu et al.,
Glenn et al., 2020; Mayhew et al., 2020
Health impacts James et al., 2019; 2019;
Kobayashi et al., 2019; Mitchell et al.,
Sikka et al., 2019; 2019
Trivedi et al., 2019
Not
peer-reviewed
de Bortoli and
Christoforou,
Hollingsworth et al., 2020; Martínez-
Peer-reviewed 2019 Navarro et al.,
Environmental 2020;
impacts Moreau et al.,
2020
Not Berge, 2019 Rose and
peer-reviewed Schellong, 2020
Bartling, 2019; Gössling, 2020;
Brown et al., 2020; Li et al., 2020;
Button et al., 2020; de Bortoli and Santacreu et al.,
Hollingsworth et al., Christoforou, 2020;
2020; Haworth and Shaheen et al.,
Peer-reviewed 2019; James et al., Schramm, 2019; Zhu et al., 2020 2017;
2019; Janssen et al., Florek-Kl˛esk, Lo et al., 2020
2020; Noussan et al., 2019; Lipovsky, Shaheen et al.,
2020; Riggs and 2020 2020; Shaheen
Policy issues and Cohen, 2019
Kawashima, 2020; Tice, 2019; Turoń
Zou et al., 2020 and Czech, 2020

NACTO, 2020; Laker, 2019; Reed,


Not Transportation for 2019;
peer-reviewed America, 2018 Schellong et al.,
2019

Finally, it is worth mentioning here that our keyword search revealed a terminological
clash. In English, the term “e-scooter” can be used to identify two different vehicles:
standing-type e-scooters, which look similar to children’s kick scooters but are electric
powered, and moped-type e-scooters, which are similar to motorbikes on which the rider
sits and were excluded from our analysis. Nonetheless, this terminological ambiguity
generated confusion in both academic and non-academic literature. For instance, Degele
and colleagues [33] wrote about potential users of shared moped e-scooters in Germany
and were cited in a couple of academic papers focused on standing e-scooters [34,35].
Similarly, a paper on injuries associated with e-bikes and moped scooters [36] was cited in
an article focusing on the impact of standing e-scooters on pedestrian safety [37]. Various
attempts have been made to overcome this ambiguity by introducing new classification
systems for vehicle types. For instance, a report by the International Transport Forum [6]
developed a micro-vehicle taxonomy based on speed and weight.

3. Usage and Users


While academic and non-academic studies concur that shared e-scooters are mostly
used for very short trips in the afternoon and at weekends, the spatial distribution and
purposes of e-scooter trips seem to vary according to the local context. However, analyses
of user characteristics are fairly convergent, highlighting the influence of age, gender,
and education. They also agree that visitors (i.e., non-residents) represent a significant
proportion of users.

3.1. Usage Patterns


Based on early data, shared e-scooter trips seem to be mostly short in distance and
duration. The US average is about 1.6 km, generally covered in 12 min [20]. A report on
Sustainability 2021, 13, 8676 6 of 17

European cities calculated the average trip length to be about 1.8 km [38]. Another report
found that half of e-scooter trips in France last less than 15 min [39].
According to the US-based researcher Button and colleagues, shared e-scooter services
“often meet a demand that current services do not, or only do so in a second-best way”
([22] p. 3). In fact, the distance travelled by e-scooters is generally perceived as too short for
hailing a taxi or taking public transport, and it can also seem too long for walking. Shared
e-scooters might, therefore, fill this gap in sustainable transport options for short-distance
trips [22,40], which represent an important share of current travel practices by car in North
American, British, and German cities [41].
From a temporal perspective, emerging evidence suggests that shared e-scooters are
more intensely used in the afternoon rather than the morning [35,42,43]. Moreover, some
studies in North America show that average daily usage is higher on weekends and on
special days such as public holidays [35,42,44,45]. Finally, while the hourly distribution
of e-scooter rides shows a long afternoon plateau, the distribution of shared bike usage
displays a two-peak pattern, during morning and evening commuting times [45–47].
Spatial patterns of e-scooter trips have been analyzed in more detail in several studies
in the US. Mathew et al. [42] studied the origins and destinations of e-scooter trips in
Indianapolis. They reported that downtown areas and universities showed heavy e-scooter
traffic, and usage peaked in the afternoon. A report in Atlanta [44] analyzed the point
of interest (POI) associated with the start and end point of e-scooter trips in order to
identify the purposes of travel. The results indicated that e-scooters are primarily used in
the afternoon for business and leisure activities. In Austin, a spatio-temporal analysis of
e-scooter trips suggested that commuting is not the main trip purpose and that ridership is
greater in areas with more students [47]. Finally, Bai and Jiao [40] compared e-scooter use
in two major US cities and concluded that, while similarities exist, usage patterns tend to
be city-specific.
For the rest of the world, only a few studies are available. A recent study in Singa-
pore [17] found that trips completed by e-scooters have a spatially compact and quan-
titatively denser distribution compared with shared bikes, and high e-scooter demand
correlates with places such as attractions and metro stations. Moreover, while dockless
bike sharing is predominantly used for commuting, dock-based e-scooter sharing is mainly
used for recreation or tourist activities in the downtown area. Interestingly, the authors
noted that the trip purposes for shared bikes and e-scooters are similar in Singapore and
Washington D.C., despite the fact that the two cities have inverse operational systems
(dockless e-scooters and dock-based bikes in Washington versus dock-based e-scooters and
dockless bikes in Singapore).
The evidence regarding trip purposes is mixed, with surveys suggesting that com-
muting is important, whereas spatio-temporal analyses suggest otherwise. For instance, a
survey in France reported that the majority of users hired e-scooters for commuting [39].
Similarly, data from a survey in Vienna suggest that people mainly use e-scooters for
work and educational purposes [14]. However, as discussed in the above paragraphs,
spatial analyses from different countries indicate that e-scooters are also or even more used
more for recreational activities and tourism. The discrepancy between survey results and
analyses of trip patterns may be partly explained by considering local specificities, such as
land-use patterns [40].

3.2. User Characteristics


Since demographic data are not easily shared by service providers, surveys have been
conducted to arrive at a better picture of who rides e-scooters. Academic and non-academic
sources provide useful and convergent information, such as the age, gender, educational
status, and income of e-scooter users. However, some argue that the validity of these
surveys might be limited by the method and place of distribution, who responds, and other
factors [14,20].
Sustainability 2021, 13, 8676 7 of 17

Overall, the literature reviewed reported that e-scooter users tend to be younger and
disproportionally male relative to the general population [2,14,20,39]. For instance, a study
in Vienna found that the majority of e-scooter users in Vienna are male, young, and highly
educated [14]. Similarly, shared e-scooters in New Zealand seem to appeal more to younger
males [48]. Non-academic work in the US [20] and in France [39] showed similar patterns.
Moreover, some studies highlighted a positive correlation between e-scooter use and higher
levels of education [48,49].
Although these findings show similarities between shared e-scooters and e-bikes,
some studies suggest that shared e-scooter services could attract new users to micro-
mobility services. Notably, e-scooters do not require any physical effort to operate, while
electric bikes need to be pedaled, which has been proven to be a significant entry barrier
for some users [34]. Overall, at least according to one report [11], compared to bike sharing
services, e-scooter services might achieve greater gender parity and attract new users
among people who are not able (or are reluctant) to make physical effort. Despite these
optimistic expectations, initial data on gender distribution of shared e-scooter users show
substantial differences according to the local context. For instance, the share of male e-
scooter users is about 56% in New Zealand [2] and 66% for French cities [39]. Elsewhere,
the gender gap is more pronounced: in Vienna, 75% of shared e-scooter users are men and
only 25% are women [14]; similarly, in the city of Tricity in northern Poland, about 62% of
e-scooter riders are men and 37% are women [50].
Interestingly, visitors seem to represent a significant proportion of users. According
to a report in France [39], one in four e-scooter users are non-residents. A significant
proportion of shared e-scooter use by non-residents has also been reported in other cities
such as Washington D.C. [35] and Singapore [17]. This finding is important since local users
in general value time-saving factors, while visitors are more attracted by the recreational
aspect of e-scooters. In this context, the development of e-scooters is starting to be seen as
a way to make some tourist destinations more attractive and to offer a greater diversity of
micro-mobility solutions for tourists [51], for instance by replacing certain taxi trips [52].
However, some factors remain unexplored. For instance, there are scarcely any data on
ethnicity. In the US, the ethnicity of e-scooter users can vary greatly from city to city [20]. A
recent study in Arizona [49] noted that African American and Hispanic respondents were
significantly more likely than white respondents to express the intention to try e-scooters,
because they were unhappy with existing transport options. According to the authors,
these findings underscore the potential role of e-scooters in filling a transport gap and
increasing equity in access to transport.

4. Health Impacts
Injuries, perceived safety, and physical activity are the three main health issues con-
sidered in current academic and non-academic work.

4.1. Injuries
A considerable amount of the academic literature on e-scooters looks at physical
injuries relating to their use, especially in the US, Australia, and New Zealand. Overall,
several articles highlight a sharp increase in the number of injuries from e-scooters since
the introduction of shared schemes [53–56]. However, Lipovsky [57] noted that this is not
unusual considering that the number of users suddenly surged.
While sparsely examined, the most common cause of injury was a loss of balance
or falling [1,53]. Injuries to the upper limbs and head were the most common [16,56].
Even in countries where the use of helmets is mandatory, e-scooter riders rarely wear
protective gear [16,55,58]. A recent study in the US examined the official Instagram account
of Bird, a leading shared e-scooter company with over 66,000 followers, to determine how
much emphasis it placed on safety in its posts [59]. The paper concluded that the lack of
protective gear in the company’s official postings (both in pictures and comments) had a
negative impact among its customers, as it tended to normalize risky behavior.
Sustainability 2021, 13, 8676 8 of 17

From hospitalization records, Trivedi et al. [56] found that 90% of patients with e-
scooter related injuries sustained them while riding. As evidenced by the profile of e-scooter
users discussed in the previous section, patients tend to be young men [53,56,58,60], a
demographic group with a statistically proven propensity for risky behavior (e.g., [48]).
Besides the riders themselves, other road users are exposed to e-scooter-related injuries.
Sikka et al. [37], for example, investigated how e-scooter use affected pedestrian safety.
The authors found that certain categories of pedestrians, such as children, seniors, and
people with disabilities, might be more vulnerable to this new micro-mobility vehicle. In
another study [1], elderly people were found to be disproportionately at risk of tripping
over an e-scooter.
Finally, a report by Santacreu et al. [6] looked at data on fatality and injuries related
to various vehicles. The authors found that a trip by standing e-scooter or bike in a
dense urban area is less likely to result in a traffic fatality than a car or motorcycle trip.
Additionally, a trip by shared e-scooter is no more likely to result in a road traffic death
than a bicycle trip, although the risk of hospital admission may be higher for e-scooters.

4.2. Perceived Safety


Although data suggest that severe injuries and death caused by e-scooters are both
similar to those caused by bikes and, anyway, are extremely rare [6], incidences of e-scooter
related deaths have been extensively reported in the media. Based on a content analysis of
local news items in the US, Europe, and Oceania, Gössling [21] found that safety concerns
were dominant in most cities. A similar study in Paris [57] arrived at similar findings:
the representation of rental e-scooters in the French mainstream media is generally very
negative, most particularly over safety issues. According to the author, newspaper articles
tend to give the impression that e-scooters are dangerous—even though data on casualties
are deficient—because they report each and every e-scooter fatality.
However, perceptions of e-scooter safety in the population may vary between types of
road user. One report [61] found that e-scooter riders generally feel safe in the proximity
of e-scooters, while other road users tend to feel unsafe when interacting with e-scooters.
Moreover, a study by James et al. [30] suggested that both pedestrians and drivers tend
to feel less safe while walking and driving in the vicinity of e-scooters compared with
bicycles. Some studies have concluded that the public is not used to this new micro-mobility
vehicle and that an adaptation period may be needed before e-scooters are accepted as
an ordinary mobility option [61]. Overall, e-scooter safety is likely to improve once users
learn to navigate urban traffic [62] and car drivers become accustomed to novel forms
of mobility [6]. These findings are important, since both the academic [63,64] and gray
literature [39] in different parts of the world identified the feeling of insecurity as a major
entry barrier to e-scooter use.

4.3. Physical Activity


The fact that e-scooters are an “effort-free” mode of transport is advertised by rental
companies as a key advantage. However, it also means that the act of riding e-scooters
probably offers few if any fitness benefits [65]. E-scooters could, therefore, have negative
consequences for physical activity, especially if they are used instead of walking and
cycling. However, this hypothesis is still disputed in academic and non-academic work.
Compared with riding an e-scooter, a person would burn about nine times as much
energy walking and about four times as much energy cycling the same distance [66]. Neven
and colleagues [67] also expressed concerns that e-scooters might replace more active forms
of transport such as walking and cycling. The authors argue that “from the perspective
of cardiovascular prevention or the fight against obesity, this is exactly what we do not
want” ([67] p. 816). Similarly, one report in Oslo [60] found that e-scooters mainly replaced
walking and suggested that their use might have a negative effect on public health (e.g., by
enabling sedentary lifestyles).
Sustainability 2021, 13, 8676 9 of 17

On the other hand, some studies have suggested that e-scooters might promote
infrastructural changes and, thus, create an environment and culture that facilitate cycling
and walking [65]. Moreover, a recent report [39] suggested that users do not necessarily
walk less when they start using e-scooters.
Overall, more research is required to find out which modes of transport e-scooters
replace and complement, and to illustrate the physical health effects of the adoption
of e-scooters.

5. Environmental Impacts
The environmental impacts of shared e-scooters have so far received little attention,
especially in academic research. However, a growing body of research has revealed
that, contrary to initial expectations, shared e-scooters may have negative impacts on the
environment [13,15,68]. Our corpus encompasses two categories of analysis. The first
category compares the environmental impacts of shared e-scooters with other transport
modes. The second category assesses which aspects of e-scooters life cycles are the most
damaging to the environment and suggests potential areas for improvements.

5.1. Comparison with Other Transport Modes


E-scooter rental companies often advertise e-scooters as an eco-friendly mode of
transport (e.g., [69]). In particular, as electric-powered vehicles, e-scooters produce no
exhaust emissions, unlike internal combustion engine (ICE)-powered modes of transport.
However, taking only exhaust emissions into account can be misleading when assessing
the overall environmental impacts of various transport modes, and the full life cycle
impacts need to be considered. In our corpus, only three academic studies used life
cycle assessment (LCA) methods to calculate the environmental performance of shared e-
scooters “from cradle to grave”. They evaluated a range of impacts, including acidification,
eutrophication, and scarcity of component materials. However, global warming is the type
of environmental impact that received the most attention. Calculated as CO2 emitted per
passenger per distance travelled, this parameter is particularly useful when comparing the
overall carbon footprint of different modes of transport.
US-based researchers at North Carolina State University were among the first to apply
LCA to shared e-scooters [68]. They found that using a shared e-scooter produces more
greenhouse gas (GHG) emissions per mile than travelling by bus, bicycle, moped, or on
foot. In other words, a net reduction in environmental impacts is achieved only when e-
scooters replace car trips. Similar studies in Europe have confirmed that, at present, shared
e-scooters have a larger carbon footprint than most alternative transport modes [13,15]. In
Paris, shared e-scooters produce much lower GHG emissions than private cars and taxis
(respectively, two times and three times less) and slightly less than private mopeds and
public buses [13]. However, they emit more than shared bikes, shared moped scooters,
trams, fast local trains, and the metro (respectively, two, four, six, and ten times more) [13].
So the impact of e-scooters in the transport system as a whole depends significantly on
what kind of trips they replace.
Existing LCA studies—such as the study by Moreau and colleagues [15] in Brussels—
have also noted that shared e-scooters have a bigger impact than privately owned ones.
According to the authors, there may be two main reasons for this: the lifespan of the private
e-scooter is longer, as they are better treated and less exposed to vandalism. In addition,
shared e-scooters generate significant additional impacts from rebalancing (collection and
distribution of vehicles). The authors also noted that shared e-scooters may trigger more
profound societal changes that are not captured in LCA models. In practical terms, early
evidence in two European capitals [13,15] suggests that many e-scooter owners bought their
micro-vehicle after trying a shared e-scooter and that this phenomenon might ultimately
lead to environmental benefits.
Sustainability 2021, 13, 8676 10 of 17

5.2. Impact Drivers and Possible Improvements


LCA studies have also looked at the various phases in the life cycle of a shared
e-scooter, including materials, manufacturing, transport, rebalancing (collection and distri-
bution), charging, and use. While the impact of the various phases might vary between
contexts, research suggests that the environmental impacts are currently dominated by
materials, manufacturing processes, and rebalancing.
Materials and manufacturing processes account for half (or more) of the total GHG
emissions in Brussels, Raleigh, and Paris [13,15,68]. From an environmental perspective, the
lithium-ion battery and aluminum frame are the components with the biggest impact [68].
Aluminum in particular has a big impact, because it accounts for almost half of the e-
scooter’s weight and is energy intensive to produce [15].
Overall, the impacts of materials and manufacturing phases depend primarily on the
lifespan of the vehicle. As e-scooters are relatively polluting to produce, their lifespan needs
to be as long as possible in order to be environmentally (and economically) sustainable.
According to Moreau and colleagues [15], the design is the main parameter influencing
lifespan. The first generation of shared e-scooter models were designed for private use
and were, thus, unfit for heavy usage and rough handling [23]. One report [3] found that
the first generation of shared e-scooters had a lifespan of only two or three months. The
same report suggests that the second generation of shared e-scooter models is far more
robust and might last 12 to 24 months. In addition to better vehicle design, regulations
could raise the average lifespan of shared e-scooters. For example, cities could enact or
enforce anti-vandalism policies to reduce e-scooter misuse or mistreatment [68].
Rebalancing is another key driver of GHG emissions. Under normal conditions of use,
e-scooters have to be recharged at least once a day. To accomplish this, e-scooter companies
generally pay private contractors to collect vehicles that are out of charge (or in remote
locations), recharge them, and distribute them at strategic locations. However, since in
most cities these contractors use conventional petrol-based vehicles to transport e-scooters,
the impacts from rebalancing can be very high: it accounts for, respectively, 50% and 40%
of shared e-scooter emissions in Paris and Raleigh [13,68]. In Brussels, rebalancing is the
phase with the second biggest impact and is responsible for some 20% of GHG emissions.
As the lifespan of shared e-scooter continues to increase, the rebalancing phase will
probably account for a majority of the impacts in the coming years [15]. Researchers
have proposed different ways to optimize this phase. For instance, Hollingsworth and
colleagues [68] note that using only fuel-efficient vehicles for collection and limiting it to
scooters showing very low battery charge might reduce emissions by over 30%. For their
part, Moreau and colleagues [15] propose the development of swappable batteries, which
could be transported by e-cargo bicycle, removing the need to collect and redistribute the
vehicles themselves. In addition, new charging stations could be installed, equipped with
charging devices for e-scooters. Researchers in Spain proposed a photovoltaic recharging
dock for shared e-scooters and tested it in the city of Valencia [70]. According to the authors,
this system would bring several advantages, such as facilitating the use of e-scooters on
longer journeys, using a renewable energy source, and compensating for the loss of battery
capacity through ageing.

6. Policy Issues
The sudden introduction of e-scooter services brought new and urgent challenges for
policymakers at the national and local scale [71]. Most challenges, such as sharing data with
policymakers and data use by private companies, are relatively similar across the range of
micro-mobility services, especially dockless services [72,73]. However, shared e-scooters
also raise specific challenges, for instance, regarding safety. Our corpus provides some
insights into current e-scooter policies in different countries, as well as recommendations
for policymakers. Four main aspects are considered: legal framework, safety, parking and
street design, and data sharing and privacy.
Sustainability 2021, 13, 8676 11 of 17

6.1. Legal Framework


When shared e-scooter services were first launched, many countries lacked appropri-
ate policies. To address this, some governments adopted new regulations on the classi-
fication of e-scooters and where they may be used. They also specified certain technical
requirements relating to the braking system, lights, and maximum speed and to safety
issues, such as the obligation to wear a helmet and the minimum age of riders [21]. Turoń
and Czech [74] provide an overview of the various e-scooter policies applied in Europe
and in the United States. In Austria, for instance, e-scooters are treated as bicycles [21],
whereas in Germany, they are classified as motor vehicles, but they are not subject to all the
rules applicable to a motor vehicle [6]. In the United Kingdom, e-scooters must meet all re-
quirements of a motor vehicle, such as licensing, number plates, and signaling devices [74].
As a result, riding e-scooters on streets and pavements in the UK was prohibited until July
2020, when the first shared e-scooter trials were launched in response to the coronavirus
pandemic. If successful, they might lead the government to update the existing laws [75].
At the local level, cities were also largely unprepared for the introduction of e-scooter
services and reacted in different ways. As reported by a study of ten cities across the
globe [21], they repeatedly had to update regulations several times. After a period of
laissez-faire, some cities imposed regulations in reaction to irresponsible riding, vandalism,
and other negative aspects of e-scooter use [21,30]. For instance, Paris established permits
for e-scooter providers, specified operation zones, and enforced operational standards [57].
Other cities banned e-scooter use temporarily [55]. For instance, the city of San Francisco
banned e-scooter services for several months before reintroducing them with several
restrictions. Finally, some cities have proactively fostered the launch of these services; for
example, Portland, Oregon, has introduced a pilot project to test and manage e-scooter
impacts [23].

6.2. Safety
Cities need to seek a balance between three key aspects of safety: vehicles, users, and
infrastructure [6]. First, it is critical to ensure that these vehicles have the necessary safety
and visibility equipment, and that they are regularly inspected. For instance, e-scooters in
Germany must be fitted with two independent brakes, a horn, and front and rear lights [76].
Second, several cities have tried to shape user behavior by regulating maximum
speeds (around 20–25 km/h), the use of personal protective equipment, and minimum user
age. For instance, a recent study in New Zealand found that the introduction of mandatory
helmet wearing could increase the perception of safety among non-users and, thus, attract
new users [64]. However, as many medical reports have shown, helmet wearing on e-
scooters is fundamental and yet very rare, even in cities where it is compulsory (e.g., [56]).
In this case, critics suggest that awareness campaigns might be key (e.g., [6]). Moreover,
although the learning curve for these devices is short, it is not non-existent. Training might
help inexperienced riders to learn how to drive e-scooters in a less threatening environment
and under less time pressure [62].
Third and last, creating a safe micro-mobility network has a positive impact on the
safety of all road users, including pedestrians (e.g., [6]). As we discuss in the next paragraph,
this would require both investments and spatial redistribution.

6.3. Parking and Street Design


One of the biggest challenges facing cities since the introduction of shared micro-
mobility services is where these vehicles should be parked and operated [77]. Because
e-scooter services are mostly dockless, they can be picked up and dropped off almost
anywhere. A common complaint about shared e-scooters is that they are parked improperly,
blocking pedestrian rights of way and creating safety hazards [30]. Many cities have created
general regulations (e.g., on parking in delivery zones, not blocking ramps) or specific
ones (e.g., park only in designated areas) for where riders are allowed to park e-scooters.
Moreover, in some cities, providers are required to inform users about local rules and users
Sustainability 2021, 13, 8676 12 of 17

have to take a photograph of the parked vehicle before completing the trip. An initial study
on e-scooter parking practices in four US cities notably found that motor vehicles impede
access far more (24.7%) than bikes (0.3%) and e-scooters (1.7%) and suggested that policy
makers might adopt a more comprehensive approach to parking reform for all modes on
city streets [77].
According to Transportation for America [78], cities should set clear guidelines on
where these vehicles can be used and provide the funding or infrastructure necessary
to improve safety. However, confusion remains about the best environments for their
use [62]. In Germany, Austria, and France, for instance, e-scooters are supposed to travel
in bicycle lanes or, if not available, on roads [76]. In New Zealand, by contrast, e-scooters
can be used on pavements but not in designated on-road cycle lanes [2]. Despite these
discrepancies, several academic papers [1,53,62] have suggested that in order to protect
pedestrians, e-scooters should operate not on pavements but in bicycle lanes.
Space allocation for new micro-mobility services is increasingly discussed in the
academic literature. Notably, Gössling [21] analyzed news items on e-scooters in ten major
cities and found that conflicts over space were the most salient issue after safety. In order
to minimize the spatial conflicts created by e-scooters, he suggested a set of regulations,
such as use restricted to bicycle infrastructures alone and parking only in designated areas.
However, in order to support the modal shift to micro-mobility, Gössling [21] recommends
that cities should take certain measures, such as dedicating entire road systems to micro-
mobility and lowering car speed limits. Building on this, Laa and Leth [14] propose that
more space in Vienna should be allocated to cycling infrastructure and traffic-calmed zones
to promote micro-mobility.

6.4. Data Sharing and Privacy


Shared micro-mobility companies collect a huge amount of data that can inform
transport policies in several ways. For instance, data on trip destinations could help
to identify demand for parking, and trip route data could support the planning and
maintenance of cycling networks [6]. Therefore, cities would benefit from access to these
data to better inform their decision-making processes. However, shared mobility providers
are often not legally bound to provide local authorities with data and, as illustrated in
the case of Berlin [79], might be reluctant to share data without specific benefits in return.
While there are still few national regulations, cities are starting to require micro-mobility
companies to share their data [80].
The data issues associated with e-scooters are no different from other micro-mobility
services. Overall, access to e-scooter data is important for assessing their impacts on mobil-
ity [81], for integrating this new micro-mobility service with existing mobility options [82],
and for integrating them into mobility-as-a-service (MaaS) solutions aimed at reducing
private car use. In a recent study on e-scooter policies in ten US cities, Janssen and col-
leagues [83] found that all the cities analyzed had introduced data sharing requirements.
Data are often shared through an application programming interface (API) and include
real-time information on vehicle fleets, monthly reports on maintenance, operations, and
incidents, and anonymized demographic data on users. Although less discussed, data
collection from companies raises user privacy concerns [6,78]: policymakers need to en-
sure that e-scooter companies cannot share sensitive information about the trips made by
users [84].

7. Key Findings and Avenues for Future Research


7.1. Key Findings
Research on micro-mobility services is developing rapidly, and a number of studies
focused on shared e-scooter services has been published in recent years. Drawing on a
keyword-based search of academic publications and gray literature (mainly reports), this
paper provides a first overview of four key topics around e-scooter services: users and
usage, health impacts, environmental impacts, and policy issues.
Sustainability 2021, 13, 8676 13 of 17

The findings show that shared e-scooter services, similar to other micro-mobility ser-
vices, are used predominantly by young men, especially in North American and European
cities (but also on the other continents, with the exception of Africa), for both commuting
and recreational purposes. In particular, they seem to serve the needs of the tourists in
many cities. Moreover, similar to other micro-mobility services, shared e-scooters meet the
public need for efficient and flexible ways to quickly cover short distances from origin to
destination or to/from public transport hubs. For this reason, they might contribute to
multimodal and car-free behaviors [85].
However, e-scooters also have some limitations. The most important outcome of
this analysis is the mismatch between the benefits that shared e-scooters could bring in
theory (disruptive, green vehicle for short distances) and their negative impacts (e.g., road
accidents and pollution). E-scooter-related injuries are increasing rapidly and affect not
only riders but also pedestrians. The high accident rate also helps to produce a sense of
insecurity. As for environmental issues, shared e-scooters generally pollute more than the
transport modes they tend to replace (notably, buses, cycling, and walking) because of
unsustainable manufacturing processes, the rental companies’ profit-centered business
models (e.g., the use of petrol-based vehicles for rebalancing), and the short lifespan of the
vehicles. With respect to regulation, the focus is probably on the safety and behavior of
riders to a greater extent than with other micro-mobility services. The literature suggests
the urgent need for a more holistic, strategic, and collaborative approach, and most of all, a
need for these rules to be enforced. In particular, action needs to occur on different fronts,
such as developing and implementing rules for good practices in e-scooter production and
use, but also adapting our built environment to create spaces that are less car-centered and
more friendly to pedestrians, bicycles, and e-scooters.

7.2. Avenues for Future Research


On top of what we currently know, some major facets require further exploration.
First, too little is still known about how e-scooters users and uses vary between different
spatial and socio-economic contexts [86]. Future research will need to collect more gender-
disaggregated statistics, look into the reasons for the gender gap in e-scooter use, and
investigate its social impacts [87]. Moreover, several studies have suggested a positive
correlation between e-scooter use and the bicycle infrastructure, but we lack empirical
studies on the relationship with land-use patterns and transport infrastructure not only in
urban contexts, but also in suburban and rural environments. Data from e-scooter rental
companies might help to fill the current knowledge gap and guide future public policies.
Second, more research is required to identify how the health and environmental im-
pacts of shared e-scooters vary according to local conditions, i.e., factors such as the hire
companies’ business model, public regulation of e-scooters, the design of the transport
system, land-use patterns, etc. The companies’ business models in particular can have a
significant impact on total vehicle emissions—for example, shared e-scooters in Copen-
hagen pollute less than in many American cities because the collection and distribution of
e-scooters are done using electric vehicles [15,61,68].
Third, as Shaheen and colleagues noted, “additional research is needed to understand
the longer-term impacts of [new micro-mobility services] on society and the environment,
how they interact with public transportation, and how they may be situated in a larger
cultural shift” ([88] p. 259). In particular, it would be pertinent to explore under what
conditions the use of shared e-scooters promotes a gradual modal shift towards more
active modes of transport and contributes to a decrease in car use and car ownership [89].
It would notably be worth considering whether users of shared e-scooter services tend
to become owners after a period of time. The relationship between e-scooter ownership
and usage patterns is another interesting topic that has scarcely been explored. The study
by Laa and Leth [14] represents the first attempt to investigate these relationships. The
authors notably found significant differences in how owners and renters ride e-scooters:
while e-scooter trips mostly replace walking and public transport in both groups, e-scooter
Sustainability 2021, 13, 8676 14 of 17

owners also show a considerable shift away from car trips. In addition, the influence
of MaaS platforms on shared e-scooter usage seems highly significant [90]. Finally, in
terms of health impacts, while the physical injuries associated with e-scooter use are well
documented, little is yet known about the long-term effects of e-scooter riding: does it
promote sedentary lifestyles? Is it linked to increased obesity? Are riders more exposed to
air pollution? Future studies should also consider new safety issues such as the impact of
banning e-scooter use on pavements.
Some authors (e.g., [91]) wondered whether shared e-scooters services represent a
temporary trend or a lasting phenomenon. According to a study in the US [40], it might be
premature to suggest a definitive answer. The authors argue that the success of e-scooter
programs might be linked to specific local factors and notably to residents’ demand for
car-free mobility. Moreover, the rapid rise and decline in dockless bike companies in China
have shown how disastrous it could be for both cities and private investors to introduce
new micro-mobility services without proper management strategies [92]. However, an
international study [21] suggests that the importance of e-scooters is expected to grow and
that they could challenge existing transport systems. Overall, in the pre-pandemic world,
e-scooter usage seemed to be on the rise but their future in the mobility landscape was
still unclear. The impacts of the COVID-19 pandemic on the e-scooter market need to be
analyzed, since many US-based companies have had to suspend their services for several
months [22].

Author Contributions: Conceptualization, A.A. and A.D.B.; methodology, A.D.B.; software, A.D.B.;
validation, A.A. and A.D.B.; formal analysis, A.D.B.; investigation, A.D.B.; resources, A.D.B.; data
curation, A.D.B.; writing—original draft preparation, A.D.B.; writing—review and editing, A.A. and
A.D.B.; visualization, A.A. and A.D.B.; supervision, A.A.; project administration, A.A. Both authors
have read and agreed to the published version of the manuscript.
Funding: This research received no external funding.
Data Availability Statement: The data of this study are available from the authors upon request.
Acknowledgments: The authors would like to thank the “Urban Planning and City Branding”
program at the EIVP, Université Gustave Eiffel, and especially Eugenia Llamas-Hernansanz for her
valuable support throughout the project.
Conflicts of Interest: The authors declare no conflict of interest.

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