Foreword

Manual instruction
Thanks for purchasing our UPS, it is safe and reliable, so few
maintenance is required.
Read this manual carefully and completely. It includes instructions
of safety installation and operation. They will help your UPS obtain the
longest life and service. This manual accounts the internal working
principle and the relative protection functions. This manual also contains
information about the usage of the equipment.
Please obey the instructions and all the warning stated in the manual
or on the machine. Don’t operate the machine before finishing reading the
safety and operation instructions.

Note: Because of the continuous improvements, our products may differ

somewhat from the contents included in this manual. You can contact local
office to get the information when necessary.
 Content
1.Summary........................................................ 2
1.1 Introduction .............................................. 2
1.2 functions and characteristics.............................. 2
2.Safety instruction ............................................. 4
2.1 Safety instruction......................................... 4
2.2 Symbols indication......................................... 5
3.Product Introduction ........................................... 6
3.1 The appearance of the product.............................. 6
3.2 The principle of the product............................... 7
3.3 Model ..................................................... 7
4.Installation ................................................... 8
4.1 Unpacking and inspection................................... 8
4.2 Notes ..................................................... 8
4.3 UPS input connection....................................... 8
4.4 UPS output connection...................................... 9
4.5 Long backup external battery connection .................... 9
4.6 Installation ............................................. 10
5.Faceplate display,operation and running ....................... 13
5.1 Faceplate display illumination............................ 13
5.2 Operation ................................................ 16
5.3 Parameter setting......................................... 17
5.4 Parameters inquiring...................................... 21
5.5 Run mode ................................................. 23
6.Maintenance ................................................... 25
7.Troubleshooting and properties of product ..................... 26
7.1 LED indication and warning table.......................... 26
7.2 Troubleshooting .......................................... 28
7.3 EMC standard/Safety standard.............................. 29
7.4 Product Performance....................................... 29
7.5 Communication interface................................... 30

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 1. Summary
1.1Introduction
UPS(uninterruptible power supply) is a kind of power supply
equipment that provides uninterruptible, high quality and efficient
and reliable AC power to the loads, it also has functions of protection
and monitoring. The UPS plays a very important role in power supply
of computer and its network, communication, finance, electricity,
transportation, national defense, college, scientific research
institutes and so on.
This series of 1KVA-3KVA products are designed as advanced ON-LINE
UPS that provide the multiple functions and good performance.

1.2functions and characteristics

1.Advanced IGBT modules are used in our UPS. The electronic components
we used can work normally for more than 300,000 hours.
2.Digital control technology with high efficiency and the most
reliable controller algorithm design are used to optimize the output
parameters of the machine.
3.Self-diagnose before start. It can find potential problems of the
UPS in time to avoid any losses.
4.Double conversion on-line topology which makes the output of the
UPS a pure sine wave electricity with constant frequency and voltage,
low noise and no interruption of the main power fluctuation. It
provides more comprehensive and perfect protection for the users’
equipments.
5.No transfer time for the output of the UPS when the main power fails
or restores. It meets the high standard and high request of the precise
instruments.
6.The bypass function. When UPS meets a fault, it can transfer to
bypass with no interruption to supply power to loads and provide alarm.
7.Advanced voltage compensation technology. It makes the input
voltage range from 115v to 295v which reduces the battery usage and
enhances the adaptive ability against the bad main power variation.
8.The AC input frequency is 50Hz/60Hz. Advanced wide frequency input
technology makes the input frequency range wider.When the output
frequency is 50Hz, the range of the AC input frequency is 45Hz-55Hz,
When the output frequency is 60Hz, the range of the AC input frequency
is 55Hz-65Hz.The UPS has a good compatibility with generator. It is
suitable for different types of single-phase generators.
9.The advanced PFC( power factor correction)technology on the input
of the UPS makes the input power factor more than 0.98. It increases
the power efficiency, removes the harmonic noise from UPS to utility,
lowers the UPS operational cost. It’s really an economic
environmental protection power supply.
10.Intelligent function without surveillance. When main power is on
blackout, the UPS will start battery mode to supply power to loads.
When battery voltage is low, UPS will protect itself and shut down
automatically. When main power restores, UPS will detect main power
to determine whether the voltage and frequency are normal. If normal,

2
UPS will turn on automatically to supply power to loads; if abnormal,
UPS will start charger to charge the battery. The UPS will not turn
on to supply power to loads until the voltage and frequency of the
main power restore normally.
11.Cold start function. When there is no main power, UPS can be started
by battery pack. It can meet the users’ emergency needs. The cold
start function is quite strong. UPS can be cold started under the full
load situation.
12.UPS protection function:
When the main power input/output voltage is too high or too low,
overload, short-circuit, inverter temperature is too high, low
voltage
and overcharge of battery, network surge and so on, UPS has a
protection function.
13.Rack-Tower conversion LCD design. No matter what angel to watch
the display, only press the key slightly can meet your perspective
needs. The content displayed on the interface is rich. The capacity
of the loads and the battery can be saw directly and the FLASH pictures
and fan rotating icon can be displayed when charging. So it is easy
to know it’s operation. When UPS fails, it can show the fault code,
the machine can be maintained as soon as possible by inquiring fault
code table.
14.The UPS can communicate with the computer with intelligent UPS
monitoring software through the RS232 interface. All the parameters
clearly display on the communication interface. Computer can control
multiple functions of the UPS directly.
15.Via internal or external SNMP adapter, UPS can go on internet and
provide the latest information and power messages. You can monitor
and manage the UPS status through all kinds of network management
system.
16.Convenient USB communication. You can see the operation of the
machine completely. Even if the RS232 interface is occupied or
connected at the same time, it will automatically switch to USB
connection.
17.ECO function can help you save electricity. When the input mains
power is in a fixed range, the loads is supplied with power by mains
power directly, the inverter is on waiting; when input mains power
is abnormal, it transfers to inverter to supply power to loads at once.
18.In order to ensure the power of the important loads can last for
a long time, you can plug the important loads into the second power
down socket. When the battery voltage is below the predetermined value,
only the first cut-off power socket is broken off, the second power
down can keep on supplying power until the battery voltage reaches
protect point and shut down.
19.Adopt international standard rack-mounted size. Whether you want
to put it on the office desk or in the rack-mount as a system to manage,
It can present your personal style with corresponding components.

3
 2. Safety instruction
Abstract
This chapter mainly introduce the safety marks and notes of 1KVA-3KVA
series on-line UPS. Read this chapter carefully before operating on
the equipment.
2.1 Safety instruction
There is dangerous voltage and high temperature inside the UPS. During
the installation, operation and maintenance, please abide the local
safety instructions and relative laws, otherwise, it will result in
personnal injury or equipment damage. Safety instructions in this
manual act as a supplementary for the local safety instructions.
Our company will not assume the liability that caused by disobey of
safety instructions. Please note the following:

1. Don’t use the UPS when the actual load exceeds the rated load.
2. There are high-capacity batteries in the standare type UPS. You
mustn’t open the enclosure or it will lead to electric shock. If
it needs internal maintenance or battery replacement, please send
it to the designated site.
3. Internal short-circuit of the UPS will cause electric shock or fire.
So don’t place the containers equipped with liquid on the top of
the UPS so as not to cause danger of electric shock and so on.
4. Don’t put the UPS in a place with high temperature or humidity as
well as the corrosive gas, much dust.
5. Keep good air circulation between in-vent on front panel and
out-vent on back panel.
6. Avoid direct sunlight or near heat-dispensed objects.
7. In case that the smoke appears on the UPS, please cut off the power
as soon as possible and contact the dealer service site.

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2.2 Symbols indication
The safety symbols cited in this manual are shown in table 1-1, which
are used to inform readers of safety issues that should be obeyed when
installation, operation and maintenance.
Safety Symbol Indication
Attention

Static discharge sensitive

Electric shock

There are three levers of safety grade: Dangerous, Warning and

Attention. The remark is on the right side of the safety symbol, the
detailed comments is behind, shown as following:

Dangerous
Indicate risk of serious injury or death or seriously damage the equipment

Warning：
Indicate risk of serious injury or damage the equipment.

Attention：
Indicate risk of injury or damage the equipment.

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 3. Product Introduction
3.1 The appearance of the product

Fig 1 Front Panel view

Fig 2 1KVA Rear Panel view

Fig 3 2KVA/3KVA Rear Panel view

6
3.2 The principle of the product

Fig 4 UPS Principle Diagram

1. input filter: Complete filtering the input AC utility power to
provide the clean power for UPS.
2. AC/DC converter: Convert the filtered AC mains to DC and boost the
DC for DC/AC inverter.
3. DC/DC booster: When the UPS works in battery mode, the circuit
boosts the DC for DC/AC inverter.
4. DC/AC inverter: Convert the boosted DC to stable AC output.
5. Bypass: When overload or failure of inverting happen in the UPS,
it transfers to bypass mode to supply power to loads.
6. Charger: Standard unit provides 1A; long backup unit provides
7A/14A.
7. Battery: Sealed Lead Acid Battery.
8. Output filter: Complete filtering the output of the UPS to provide
the clean power for loads.
3.3 Model
UPS sort MODEL NO Remark
1KVAS Internal 1A charger, 2 high-rate
9AH batteries
2KVAS Internal 1A charger, 4 high-rate
Standard unit 9AH batteries
3KVAS Internal 1A charger, 2 high-rate
9AH batteries
1KVAH ★internal 7A/14A charger,
external 24V battery
2KVAH ★internal 7A/14A charger,
Long backup unit external 48V battery
3KVAH ★internal 7A/14A charger,
external 72V battery
Notice:long backup unit can choose two chargers connected in parallel,
the charger current is 14A.

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 4. Installation
4.1 Unpacking and inspection
1. Unpacking the UPS and check that whether it’s damaged during the
transportation. If damaged or some parts missing, don’t start the
machine and inform the carrier and franchiser.
2. Check the annex (please consult Appendix Table 1).
3. Check if the equipment is just what you wanted to purchase. You
can affirm through inspecting the model number on back panel of
the equipment.

4.2 Notes
1. Please place the UPS in a clean, stable environment, avoid the
vibration, dust, too humidity, flammable gas and liquid,
corrosive.
2. The ambient temperature around UPS should keep in a range of 0℃～
40℃. If UPS works above 40℃, it is required that the rated value
of the largest load decreases 12％ while the temperature increases
the 5℃ every time. The highest temperature cannot be more than 50℃
when UPS works.
3. UPS should be placed in a sufficiently ventilated place.

4.3 UPS input connection

Connect the UPS to the mains by input power cable which is equipped
with the UPS.

Fig 5 Input Connection

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4.4 UPS output connection

Fig 6 output connection

4.5 Long backup external battery connection

Fig 7 battery connection

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4.6 Installation
4.6.1 Plastic base installation
① two plastic base brackets ② flatten it after intercrossing
intercross as following Figure

Fig 8 1KVA(S/H) plastic base assembly

③ 2KVA/3KVA(S/H) plastic base assembly is similar to 1KVA(S/H)，
the difference is that there is a 1U plastic base bracket extended
board for 2KVA/3KVA(S/H)。

（A） （B）

（C） （D）

Fig 9 2KVA/3KVA(S/H) plastic base bracket

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4.6.2 Cabinet installation bracket assembly
① screw A, screw B, two M4 screws ( symmetrical on both sides, a total
of four)

Fig 10 Cabinet installation bracket assembly

② cabinet installation bracket screw hole A, screw hole B are
respectively corresponding to two screws (symmetrical on both
sides, a total of four).

Fig 11 Cabinet installation bracket Fig 12 Cabinet installation bracket assembly

③ screw the two M4 screws described as Fig 10 ( symmetrical on both
sides, a total of four).

Fig 13 Cabinet installation bracket assembly

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4.6.3 Tower/Rack assembly

Fig 14 Tower－mounted assembly Fig 15 Rack－mounted assembly

Warning:
★ Before installing battery, make sure that UPS and breaker are all turned off.
Remove all your metallic adornment such as finger ring, watch, and so on
before connecting battery.
★ No anti-connection or short circuit between the battery anode and cathode
forever. Red cable connect with battery anode “+” and black cable connect
with cathode “-”.
★ Please use the screwdriver with insulating handle. Do no lay the tools or
metallic goods on the battery.

Notice:
★When using the external battery, It is best to use external battery cable which
matches with the equipment.
★When connecting load to UPS, first turn off load and then connect the power
cable and finally turn on load one-by-one.
★Inductance loads such as motor, fluorescent lamp, copy cat are strictly
prohibited connecting to UPS to avoid damage.
★Plug UPS on the special socket with over-current protection, the power socket
that used should be connected with ground wire.
★UPS is likely to have output voltage no matter whether the power input cable is
plugged in mains input socket. If you wish UPS have no output, first break off
the switch and then cancel the mains.
★When connect laser printer, select the capacity of UPS according to the UPS
start power because the startup power is higher.

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 5. Panel display, operation and running
The operation is simple, operators only need to read the manual and
follow the operation instructions listed in this manual without any
special training.
5.1 Faceplate display illumination
5.1.1 Keys function

Fig 16 front panel keys instruction

ON/OFF key （ + ）
Press and hold this key for more than half a second to turn on or
turn off the UPS.
ROTATE key （ + ）
Press and hold this key for more than 2 seconds to rotate LCD in
any mode.
SELF-TEST/MUTE key （ + ）
Press and hold the key for more than 1 second in mains mode or
economical mode: UPS runs the self-test function.
Press and hold the key for more than 1 second in battery mode: UPS
runs the mute function.
INQUIRING key or
Non-functional setting mode:
Press and hold the key for more than half a second (less than 2
seconds): Indicate the items of the LCD item section orderly.
Press and hold for more than 2 seconds: Circularly and orderly
display the items every 2 seconds, when press and hold the key for
some time again, it will turn to output status.
Functional setting mode:
Press and hold the key for more than half a second (less than 2
seconds): Select the set option.
Function setting key
Non-functional setting mode:
Press and hold the key for more than 2 seconds: Function setting
interface.
Functional setting mode:
Press and hold the key for more than half a second (less than 2
seconds): Affirm the set option.
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5.1.2 The description of LED display lamp functions

Warning red LED is on: UPS is fault and has no output. For example: Overload
beyond the allowed time, inverter fault, BUS fault, over temperature fault etc.
Bypass yellow LED is on: UPS is alarming. For example: Bypass mode supply
power and etc.
Battery yellow LED is on: UPS is alarming. For example: Battery mode supply
power and etc.
Inverter green LED is on: UPS is normally powered by mains or ECO mode or
battery mode.
After starting the UPS, the four LEDs will light and go out one-by-one. It
circulates several times until starting the UPS successful.

NOTE: As to the LED indication in different modes, please refer to

the LED lamps/display panel and warning table.

5.1.3 LCD display functions

When UPS is tower-mounted, the LCD displays as following Fig A. Press
and hold the ROTATE key for more than 1 second, the display will begin
to rotate which matches with the rack-mounted configuration. LCD
displays as following Fig.B.

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 (A) Tower-mounted placement (B) Rack-mounted placement
NOTE: Press and hold the ROTATE key for more than 2 seconds, Fig.A and Fig.B
will transfer to each other.
LCD display comprises numerical value section, capacity graphics
section, fan-status graphics section and charger-status graphics
section.
Numerical value section－display the corresponding numerical value
of inquiring items(output, load, temperature, input, battery), for
example, as the graphics shows above, the output voltage is 220v, the
output frequency is 50Hz.
Capacity graphics section－display the capacity of the battery and
load. Every pane represents 20％capacity. As graphics showed above,
the capacity of the battery is 80％-100％( 5 panes), the load reaches
40％-60％(3 panes). When UPS is overload, the icon will flash, when
capacity of battery is too low or disconnected, the icon will also
flash.
Fan-status graphics section－display if the fan works normally. When
the fan works normally, it will show the dynamic fan blades rotating;
when the fan works abnormally, the icon will keep on flashing and
alarm.
Charger-status graphics section－display the status of the charger. When charger
works normally, the corresponding icon will vary dynamically and orderly, just as
Graphics (1);

(1)
when charger works abnormally, the icon will flash in a whole, as Graphics(2):

(2)

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When UPS is in battery mode, the number of the icons of the
charger-state section will vary according to the changeable capacity
of the battery (pane). For example, there are five panes in Fig.A,(as
the right picture of the Graphics(3) shows), so the corresponding
number of icons is five rows(as the left picture of the Graphics(3)
shows),, followed by this rule,

(3)

5.2 Operation
5.2.1 Start up operation
Turn on the UPS in line mode
① Once mains power is plugged in, the UPS will charge the battery,
at the moment, LCD shows that the output voltage is 0, which means
UPS has no output. If it is expected to have output of bypass, you
can set the bps “ON” by LCD setting menu.
② Press and hold the ON/OFF key for more than half a second to start
the UPS, then it will start the inverter.
③ Once started, the UPS will perform a self-test function, LED will
light and go out circularly and orderly. When self-test finishes,
it will come to line mode, the corresponding LED lights, UPS is
working in line mode.
Turn on the UPS by DC without mains power
① When mains power is disconnected, press and hold the ON/OFF key for
more than half a second to start UPS.
② The operation of UPS in the process of start is almost the same as
that when mains power is in. After finishing the self-test, the
corresponding LED lights and UPS is working in battery mode.

5.2.2 Turn off operation

Turn off the UPS in line mode
① Press and hold the ON/OFF key for more than half a second to turn
off the UPS and inverter.
② After UPS shutting down, LED go out and there is no output. If output
is needed, you can set bps “ON” by LCD setting menu.
Turn off the UPS by DC without mains power
① Press and hold the ON/OFF key for more than half a second to turn
off the UPS.
② When turning off the UPS, it will do self-testing firstly. LED light
and go out circularly and orderly until there is no display on the
panel.
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5.2.3 UPS self-test/mute test operation.
① When UPS is in line mode, press and hold the self-test/mute key
for more than 1 second, LED light and go out circularly and orderly.
UPS comes to self-test mode and tests its status. It will exit
automatically after finishing testing, LED resume.
② When UPS is in battery mode, press and hold the self-test/mute key
for more than 1 second, the buzzer stops beeping. If you press and
hold the self-test/mute key for one more second, it will restart
to beep again.
5.3 Parameter setting
UPS has setting function. It can run the setting on any mode. After
setting, it will become effective at once when meets some standards.
The set information can be saved only when the battery connected and
normally turning off the UPS.
The operation of setting is as following:
5.3.1 ECO mode setting
① Enter the setting interface. Press and hold the function setting
key for more than 2 seconds, then come to setting interface,
the letters ECO will flash as following:

② Enter the ECO setting interface. Press and hold the function setting
key for more than half a second(less than 2 seconds), then come
to setting interface of ECO, at this time, the letters “ECO” will
light for a long time. The “ON” below the ECO will flash. Press
and hold the inquiring key for more than half a second (less
than 2 seconds) to determine whether the ECO function is used or
not. If used, the corresponding word is “ON”, if not, the word
is “OFF”. It can be determined by yourself.

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③ Confirm the ECO setting function. After selecting ON or OFF, press
and hold the function setting key for more than 2 seconds. Now,
the ECO setting function is completed and the “ON” or “OFF”
below the “ECO” will light without flash.
④ Exit from the setting interface. Press and hold function setting
key for more than 2 seconds, exit from the setting interface
and turn to main interface.

5.3.2 Bypass output setting

① Enter the setting interface.Press and hold the function setting key
for more than 2 seconds, then come to setting interface, Press
and hold the function setting key for more than half a
second(less than 2 seconds), select the function setting, choose
the bypass output interface, at the moment, the letters “bPS” will
flash as following:

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② Enter the Bypass output setting interface.Press and hold the
function setting key for more than half a second(less than 2
seconds), then come to setting interface of bPS, at this time, the
letters “bPS” will light for a long time. The “ON” below the bPS
will flash. Press and hold the inquiring key for more than half
a second (less than 2 seconds) to determine whether the bPS function
is used or not. If used, the corresponding word is “ON”, if not,
the word is “OFF”. It can be determined by yourself.

③ Confirm the Bypass output setting interface. After selecting ON or

OFF, press and hold the function setting key for more than 2
seconds. Now, the bPS setting function is completed and the “ON”
or “OFF” below the “bPS” will light without flash.
④ Exit from the setting interface. Press and hold function setting
key for more than 2 seconds, exit from the setting interface
and return to main interface.
⑤ After setting bPS as ON, when mains power plugged in without turning
on the UPS or no mains power plugged in, there is bypass output but
no power down backup function.

5.3.3 Output voltage setting (optional function)

① Enter the setting interface.Press and hold the function setting key
for more than 2 seconds, then come to setting interface, Press
and hold the function setting key for more than half a
second(less than 2 seconds), select the function setting, choose
the output voltage setting interface, at the moment, the letters
“OPU” will flash as following:

19
② Enter the output voltage setting interface Press and hold the
function setting key for more than half a second(less than 2
seconds), then come to setting interface of output voltage OPU, at
this time, the letters “OPU” will light for a long time. The
numerical value below the OPU will flash. Press and hold the
inquiring key for more than half a second (less than 2 seconds),
select the numerical value in accordance with “OPU” function. The
provided voltages are 208v, 220v, 230v, 240v you can choose anyone
by yourself (The default is 220v).

③ Confirm the output voltage setting interface After selecting

numerical value, press and hold the function setting key for
more than 2 seconds. Now, the OPU setting function is completed and
the numerical value below the “OPU” will light without flash.
④ Exit from the setting interface. Press and hold function setting
key for more than 2 seconds, exit from the setting interface
and return to main interface.

20
 NOTE:
When setting the output voltage ,you’d better cut off the load of
the UPS first.

5.4 Parameters inquiring

Press and hold the inquiring key or for more than half a
second(less than 2 seconds) to inquire about items. The inquired items
include input, battery, output, load, temperature. The displayed
items on LCD screen are showed as following:
Output：Display the output voltage and output frequency of the UPS.
As the following graphic shows, the output voltage is 220v, the output
frequency is 50Hz.

Load: Display the numerical value of the active power(WATT) and

apparent power(VA) of the load. For example, as the following graphics
shows: the WATT of the load is 100w, VA is 100VA (when disconnect load,
it is a normal phenomenon to show a small numerical value of WATT and
VA).

Temperature: Display the temperature of the inverter in the UPS. As

the following graphics shows: the temperature of the inverter is 37℃.
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Input: Display the voltage and frequency of the input. As the following
graphics shows: the input voltage is 210v, input frequency is 49.8Hz.

Battery: Display the voltage and capacity of the battery ( determined

by type). As the following graphics shows: the battery voltage is 28v,
the capacity of battery is 100 ％ (the capacity of battery is
approximately reckoned according to the battery voltage).

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Press and hold the inquiring key for more than 2 seconds, LCD
begins to display the items circularly and orderly which transfer to
another every 2 seconds. Press and hold the key for some time again,
it will return to output status.

5.5 Run mode

5.5.1 Bypass mode
LED indications on front panel in bypass mode are as following:

Bypass yellow LED is on,the buzzer beeps once every 2 minutes . The
warning red LED is on when beeping. LCD displays are according to the
exact load and battery capacity.

Turn to bypass mode under the following two conditions:

① Turn off the UPS in line mode while start the bypass output.
② Overload in line mode.
NOTE: When UPS is working in bypass mode, it has no back up function.

5.5.2 Line mode

LED indications on front panel in line mode are as following: the
inverter green LED is on .

When input AC mains is in line with the working conditions, UPS will
work in line mode.
5.5.3 Battery mode
LED indications on front panel in battery mode are as following: both
the inverter green LED and battery yellow LED are on, the buzzer beeps
once every 4 seconds. The warning red LED is on when beeping.

When the mains power down or instable, UPS will turn to battery mode
at once. Continuously working on battery mode can last for 20 hours
depending on the battery volume and the load. If battery discharge
for 20 hours and the load is lower than 10% of rated power , the UPS
will alarm for half an hour and then shutdown to protect the batteries.

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5.5.4 ECO mode
LED indications on front panel on ECO mode are as following: both the
inverter green LED and bypass yellow LED are on.

When the input mains meets the input range of the ECO mode and start
the ECO function, the UPS will works on ECO mode. If input AC mains
exceeds the range of ECO several times in a row in a minute but stays
in inverting input range, UPS will work on inverting mode
automatically.
5.5.5 Fault mode
LED indications on front panel in fault mode are as following:

Fault mode(LCD interface on which the fault code display)

When UPS has fault, the fault LED lights and the buzzer beeps. UPS
will turn to fault mode when overload fault, inverting fault and
over-temperature fault happen. UPS cuts off the output and LCD display
fault codes. At the moment, you can press the mute key to make the
buzzer stop beeping temporarily to wait for maintenance. You can also
press the ON/OFF key to shut down the UPS when confirm that there is
no serious fault.
NOTE: As for corresponding information of the fault code, please refer
to Fault Code information Table in Appendix.

NOTICE：
★The following process must be performed if UPS is connected with generator:
★First turn on generator, after it runs stably connect output power of generator to
UPS input terminal, then turn on UPS. After UPS turned on, please connect
load one-by-one.
★ It is recommended that the generator capacity is as twice as UPS rated capacity
★ You’d better not use the ECO mode when the quality of the input AC mains is
not good。
24
 6. Maintenance
Only minimum maintenance is required for this series of UPS. The
battery is sealed lead acid maintenance free. It only needs to be kept
charging to obtain the expected life. Whether it is started or not,
the UPS would charge batteries once it is connected to mains and
provide protection for over-charging and deep discharging.
6.1 Battery maintenance
1 It is recommended that the batteries are manually charged or
discharged.
once every three or four months if UPS has not been used for a long
time or the power is long-term uninterruptible. The battery will
be fully discharge to low-voltage protection shutdown. Then it needs
to be fully charged once.
2. In high temperature area, batteries should be manually charged and
discharged once every two months. The process is the same as that
said above.
3. Under normal circumstances of using, the battery working life is
three to five years. If you find that the battery do not act well
such as obviously shortening of backup time, too much imbalance on
battery voltage so on, the battery should be replaced as soon as
possible, which must be performed by qualified personnel.
4. When replace battery, it is recommended to change battery all
together instead of changing separately.

NOTICE：
★Before replacing batteries, first please turn off the UPS and break off the mains.
Remove your metallic adornment such as finger ring, watch and so on.

★When replace batteries, please use the screwdriver with insulating handle. Do
not lay the tools or metallic goods on the battery.。

★Never revert or short circuit between the battery anode and cathode.。

25
 7. Troubleshooting and performance of product
The following messages are the information that users would find on
UPS when it meets some problems. Users can judge if the fault is caused
by external factors and know how to deal with it by making full use
of the information.

1. Fault indicator on, indicates that the UPS has detected some fault.
2. Buzzer beeps, indicates that UPS need to be paid attention to, if
beeps for a long time, it means that there is something wrong with
the machine.
3. If you need help, contact our service department, the following
messages should be provided for analysis:
◆UPS MODEL NO. and SERIAL NO.
◆Date of fault happened
◆Detailed description of the problem (include indicator
statements on panel)
7.1 LED indication and warning table
Appendix1：Fault Codes
Fault causation Fault Code
Bus Fault 00－19
Inverter Fault 20－39
Over Heat 40－44
Output short circuit 45－49
Overload 50－54
Output Relay Fault 55－59
Input NTC Fault 60－64
Auxiliary Power Fault 65－69
Input Fuse Fault 70－74
Others 99

26
 Appendix 2：The corresponding working status of indications
Indication
NO Working status Warning Remarks
Nor Bat Bps Fan
1 Line mode
Normal voltage ● None
High/low voltage Once every
protection, turn ● ● ★
four seconds
to battery mode
2 Battery mode
Once every
Normal voltage ● ● ★
four seconds
Battery Voltage Once per
abnormal warning ● ★ ★
second
3 Bypass mode
Main AC Normal Once every Eliminate after
voltage in ● ★
two minutes starting the UPS
bypass mode
Main AC high Once every
voltage warning ★
four seconds
in bypass mode
Main AC low Once every
voltage warning ★
four seconds
in bypass mode
4 Battery disconnect warning
Once every Affirm if the battery
Bypass mode ● ★
four seconds switch is closed
Once every Affirm if the battery
Inverting mode ● ★
four seconds switch is closed
Affirm if the battery
Power up or start Six times is connected well
5 Output overload protection
Overload warning Twice per Remove the less
● ★
in line mode, second important loads
Remove the less
Overload in line
● ● Long beeps important loads
mode, protection
Overload warning Twice per Remove the less
● ● ★
in battery mode second important loads
Overload in Remove the less
battery mode, ● ● ● Long beeps important loads
protection
Overload warning Once every 2 Remove the less
6 ● ★
in bypass mode seconds important loads
Fan fault (fan Once every 2 Check if the fan is
7 ▲ ▲ ▲ ★
icon flash) seconds blocked by object.
If display fault code
and icon lights,
contact for
8 Fault mode ● Long beeps maintenance when you
can’t deal with it by
yourself.
27
● _indicator lights for a long time
★ _indicator flashes
▲ _the status of indicator depends on other conditions

Note: When UPS has fault, it is convenient for you to know the working
status of UPS and the exact information about the fault promptly by
referring to the two tables listed above.

7.2 Troubleshooting
When the fault occurs, firstly, perform troubleshooting by referring
to the troubleshooting table. If the fault still exists, please
contact the franchiser.

Fault Cause Solution

UPS is working in battery mode, save disk

The voltage or frequency of
and close the programs, make sure AC mains
The “INPUT” letters mains power exceeds UPS
voltage and frequency is in the normal
on LCD display section input range
range
flashes
Anti-connection of mains Re-connect the input power cable and make
live and neutral a correct connection
Battery capacity Battery low voltage or Check UPS battery, connect battery well,
indicator flashes battery disconnected if battery damaged, replace it
Mains normal, but UPS UPS input breaker open
Press the breaker for reset
has no input circuit
Keep UPS connecting with mains power for
Battery not fully charged
more than 8 hours, recharge battery
Check the usage of loads, remove some
Short back up time UPS overload
redundant devices
When replace battery, contact franchiser
Battery aged
to get battery and relative assembly
Press and hold the ON key for more than 1s
Short holding time
to start UPS
UPS doesn’t startup UPS has no battery
Connect UPS battery well, if battery
after pressing the ON connected or battery
voltage low, please turn off UPS and take
key voltage low and too many
off some loads, then start UPS
loads connected
Fault occurs inside UPS Contact supplier for servicing
The icon of charger
status on LCD display Charger doesn’t work
Contact supplier for servicing
flashes and buzzer normally or battery aged
beeps once per second

28
 7.3 EMC standard/Safety standard
◆Our product are manufactured according to the following EMC international
grade standard and has passed the CE authentication：
EMC standard number Safety standard number
IEC62040-2 IEC62040－1
IEC61000-4-2 GB4943-2005
IEC61000-4-3
IEC61000-4-4
IEC61000-4-5

7.4 Product Performance

7.4.1 Electric performance
Model 1KVAS 1KVAH 2KVAS 2KVAH 3KVAS 3KVAH
Rated capacity 800W/1000VA 1600W/2000VA 2400W/3000VA
input Single phase and earthing
Voltage range 115±5VAC-295±5VAC
Frequency 45Hz-55Hz@50Hz/55Hz-65Hz@50Hz
input
Power factor ≥0.98
ECO range setting rated output voltage ±20VAC
Bypass range 186VAC-252VAC
Output style Single phase and earthing
Rated voltage 208/220/230/240VAC
Power factor 0.8
Voltage precision ±2%
1、When input frequency is in the range，the output frequency
Output is the same as that of input.
Line mode
Fre- 2、When input frequency is out of the range，the output frequency
of output is (50/60±0.2)Hz
quency
Battery mode (50/60±0.2)Hz
Crest ratio 3：1
output
mains←→battery =0ms
Transfer time
mains←→bypass ＜4ms
108%±5%<load≤150%±5% ＞30s cut off output and warn,
Battery mode
Overload 150%±5%<load<200%±5% ＞ 300ms cut off output and warn
capacity
108%±5%<load≤150%±5% ＞ 30s transfer to bypass and warn
Line mode
150%±5%<load<200%±5% ＞300ms transfer to bypass and warn
mains Full load≥87% Full load≥88%
efficiency battery Full load≥85%
ECO Full load≥94%

29
 Input battery voltage 24VDC 24VDC 48VDC 48VDC 72VDC 72VDC
Internal battery 2 4 6
12V/9AH high-rate sealed lead acid maintenance free battery
battery Internal battery type
( only refers to standard UPS)
Full load≥5min（only refers to standard UPS），As for long backup
Backup time
UPS, the backup time is determined by the capacity of battery.
Charge current（A） 1 7/14 1 7/14 1 7/14

NOTE: The rated output voltage has been already provided. The function
of setting the rated output voltage by LCD menu is an optional.

◆ Work Environment
Model 1KVA-3KVA series
Temperature 0℃～40℃
Relative 0～95% non-condensing
Altitude ＜1500m. when ＞1500m, lower the rated power for
use
Store -25℃～55℃
temperature

◆ Mechanical Specification
Net weight/Gross
Model Dimension W*D*H (mm)
weight(kg)
1KVAS 12/14.5
440*380*86.5
1KVAH 7/9.5
2KVAS 21.5/24.3
2KVAH 11.5/14.3
440*520*131
3KVAS 26/28.8
3KVAH 11.7/14.5

7.5 Communication interface

7.5.1 RS232 communication interface
This UPS provides a standard DB9 communication interface on its rear
panel, the definition of the pins is as following:

30
7.5.2 RS232 cable specifications
When connecting the UPS with PC by RS232 cable, it needs to use the
standard RS232 cable, the detailed cable NO. are as following:
PIN 1（hole）to computer serial port PIN 2（needle）to UPS serial port
2 2
3 3
5 5

7.5.3 Optional communication interface

① USB communication interface
USB communication interface: Install the intelligent monitoring software
UPSilon2000 which is equipped with the UPS. Then it can achieve the
communication with monitoring device directly. When RS232 and USB are
provided, only one of them will be chosen and USB is preferred.
② Intelligent slot
The following intelligent cards can be installed into the intelligent slot of the
UPS: intelligent USB card, intelligent SNMP card and intelligent dry contact card.
Support the hot plug and play. Any card of them can be used according to users’
requirements.
a) Intelligent USB card: Use the monitoring function of the USB interface system
to monitor and manage the power source of the UPS.
b) Intelligent SNMP card: When connecting to the internet by SNMP card, it
communications with the monitoring computer to monitor power source of the
UPS from far end.
c) Intelligent dry contact card: Use the monitoring function of the dry contact
interface system to monitor and manage the power source of the UPS.

NOTE:
Remove the cover before installing the optional accessories.
The operating instruction of the UPSilon can be acquired from the CD.
As for the operating instructions of the intelligent USB card, SNMP card and
dry contact card, please refer to the relative special instructions.
31
 CONTENTS
1. Introduction ...............................................................................................................2

2. Safety ......................................................................................................................2

3. Front Panel Description And Operations ..............................................................5

4. Rear Panel Description ...........................................................................................6

5. Installation.................................................................................................................8

6. Extended Battery Pack Operation ........................................................................10

7. System Specifications ............................................................................................12

1
1. Introduction
The battery pack Rack/Tower Series of Products has been designed to provide quality
power protection at outstanding prices. The External Battery Packs have been
designed with removable battery cartridges and individual chargers for maximum
value.

2. Safety
IMPORTANT SAFETY INSTRUCTIONS: It is imperative to SAVE THESE
INSTRUCTIONS!

NOTE: Please read this manual before installing the 1KVA-3KVA battery pack,
model 1KVA battery pack, 2KVA battery pack, 3KVA battery pack as it provides
important safety information. Please follow the instructions contained herein during
installation, troubleshooting and maintenance of the battery packs. If questions exist
after reading this manual, please contact the Customer Service or Technical Support.

This Symbol indicates “ATTENTION”

This Symbol indicates “RISK of Electrical Shock”

Φ This Symbol indicates “Alternating Current Supply Phase”

This Symbol indicates “Alternating Current Supply”

This Symbol indicates “Direct Current Supply”

This Symbol indicates “Equipment Grounding Conductor”

CAUTION! It is required, when using the AC cords attached to the Battery Packs,
that a two pole, three wire grounded AC wall outlet be utilized. The receptacle and
branch protection must comply with local electrical codes.

2
CAUTION! These Battery Packs must be installed and operated in a temperature
controlled environment (0-40 degrees Celsius). Place the Battery Packs and UPS in a
location or area that will provide maximum air flow (100mm sides and back).

WARNING: These Battery Packs contain potentially hazardous voltages. Do not

attempt to disassemble the Battery Pack beyond the battery replacement procedure. A
user should never attempt to service a Battery Pack, as they contain no user
serviceable parts. Battery replacement and repairs must be performed by Power or

Qualified Service Personnel, only. WARNING!! Risk of Electrical Shock exists.

Components contained within the Battery Packs may be energized from the battery
even when the AC input is disconnected.

De-energization of the Battery Packs

CAUTION! To de-energize the Battery Pack:

1. If the UPS is on, press and release the “Off” button.

2. Disconnect the UPS and the Battery Packs from the wall outlets.

3. Turn off the DC breaker on the rear panels of the Battery Packs.

4. Disconnect the battery cable from the rear panel of the UPS.

5. For complete Battery Pack de-energization, disconnect the batteries.

WARNING: Qualified Service Personnel ONLY must perform the Installation and
Servicing of these Battery Packs.

Please Note: Each UPS has different DC bus voltages and each UPS is designed to
mate with a specific Battery Pack. Only use the specific Battery Pack, stated below,
with its appropriate UPS. These Battery Packs MUST be operated with their
respective UPS models, see the table below:

3
 1KVA battery pack 2KVA battery pack 3KVA battery pack
Model
24 VDC 48 VDC 72 VDC

UPS Model 1KVAS 2KVAS 3KVAS

Warning! If an incorrect battery pack is connected to a UPS, a severe electrical

hazard may happen. Please always verify the Battery Pack model and the correct DC
bus voltage before connection

PLEASE SAVE THE PACKING MATERIALS!

CAUTION: It is very critical to connect the correct voltage battery pack with

the UPS intended.

1KVA battery pack is for 1KVA UPS

2KVA battery pack is for 2KVA UPS

3KVA battery pack is for 3KVA UPS

CONNECTING THE INCORRECT BATTERY PACK TO THE UPS MAY

RESULT IN DAMAGE TO THE UPS AND/OR BATTERY PACK, AND THE
WARRANTY WILL BE VOIDED.

All battery packs have a different DC voltage configuration intended only for the
UPS listed above.

4
3. Front Panel Description And Operations

Figure 1 Front panel

LED Description

The Charging LED GREEN indicates that the battery charger in the External Battery
Pack is charging normally with the AC power cord attached to the Battery pack.

The Battery Test LED GREEN indicates that the DC output of the External Battery
Pack is normal.

To perform the Battery Test.

• switch on the breaker on the rear of the Battery Pack

• press the Battery Test Button on the front panel of the Battery Pack

• the DC output from the Battery Pack is normal when the Battery Test LED is
on

Before connecting Battery Pack, test each Battery Pack to assure proper operation.

5
4. Rear Panel Description
1KVA Battery pack rear panel

Figure 2 1KVA Battery pack rear panel

2KVA/3KVA Battery pack rear panel

Figure 3 2KVA/3KVA Battery pack rear panel

6
1. The DC Circuit Breaker connects and disconnects the DC bus voltage from the
Battery pack to the UPS. The DC Circuit Breaker will disconnect in the event of
an over-current condition.

2. The External Battery connector is for Daisy Chaining additional Battery Packs
and/or connecting to the UPS.

3. The AC Inlet is for connecting the input power cord to operate the Charger.

4. The Input AC Breaker will disconnect in the event that the Internal Charger
draws excessive current.

5. The External Battery cable is for connecting the Battery Pack to the UPS or Daisy
Chaining additional Battery Packs.

CONNECTING THE BATTERY PACK TO AN AC POWER SOURCE

Battery Packs require 220V input voltage, each socket permits only three battery
packs’ input power cord to be plugged in.

1. Connect the Battery Pack input power cord into the AC inlet on the Battery Pack.

2. Insert the “plug” end of the input power cord for the Battery Pack into the AC wall
outlet. Only utilize a two-pole, three-wire grounded receptacle. Do not use additional
cords, outlet strips or surge strips.

3. Switch on the DC circuit breaker. At this point, the UPS will need to be started.
Please refer to the recommended process in the UPS User’s Manual. NOTE: If
connecting more than one Battery Pack please refer to the Daisy Chaining section.

CHARGING THE BATTERY

If the Battery Packs are plugged into an AC source and properly installed, the internal
batteries will be charged when acceptable voltage is provided. Battery Packs must be
charged for a minimum of 6 hours before use. NOTE: If the Battery Pack is going to
be out of service or stored for six months or above, the batteries must be recharged for
at least 36 hours every six months.

7
5. Installation
Plastic base installation
① two plastic base brackets ② flatten it after intercrossing intercross as
following Figure

Figure 4 1KVA Battery Pack plastic base assembly

③ 2KVA/3KVA Battery Pack plastic base assembly is similar to 1KVA Battery

Pack, the difference is that there is a 1U plastic base bracket extended board for
2KVA/3KVA Battery Pack.

Figure 5 2/3KVA Plastic base (A) Figure 6 2/3KVA Plastic base (B)

8
Figure 7 2/3KVA Plastic base (C) Figure 8 2/3KVA Plastic base (D)

2KVA/3KVA Battery Pack Cabinet installation bracket assembly

① screw A, screw B, two M4 screws ( symmetrical on both sides, a total of four)

Figure 9 Cabinet bracket assembly

② cabinet installation bracket screw hole A, screw hole B are respectively

corresponding to two screws (symmetrical on both sides, a total of four).

Figure 10 Cabinet installation bracket Figure 11 Cabinet installation bracket

assembly

③ screw the two M4 screws described as Fig 9 ( symmetrical on both sides, a total of
four).

9
 Figure 12 Cabinet installation bracket assembly

Tower/Rack assembly

Figure 13 Tower－mounted assembly Figure 14 Rack－mounted assembly

6. Extended Battery Pack Operation

The 1KVA-3KVA UPS System can be connected to multiple extended battery packs
to increase the runtime when connected to the UPS supporting the load. Most UPS
Systems are limited to one or two external battery packs because the UPS is
responsible for the recharging and does not have the recharge capacity to handle the
additional batteries to a full recharge. The 1KVA-3KVA UPS System overcomes this
limitation by equipping each extended battery pack with its own charger, providing
the user a way to achieve significantly more battery backup time. Not all of the AC
input power cords for the Battery Pack need to be connected to AC - the more you
connect the faster the recharge of the batteries.

10
1. The DC Circuit Breaker on the rear of the Battery Pack connects and disconnects the DC
bus voltage from the Battery Pack to the UPS. The DC Circuit Breaker will also trip to
the OFF position in the event of an over-current condition in the Battery Pack.

Figure 15 1KVA Battery Pack REAR VIEW

2. The Battery Pack use a cable shipped with each Battery Pack to “daisy chain” together
additional Battery Pack to the first Battery Pack being connected to the UPS in the
appropriately labeled connector, or for connecting the first Battery Pack to the UPS.

Figure 16 Daisy chain

3. The input AC Circuit Breaker will trip to the OFF position in the event that the internal
Battery Pack charger draws excessive current.

11
7. System Specifications
EXTENDED BATTERY PACK 1KVA Battery
2KVA Battery Pack 3KVA Battery Pack
MODELS Pack

Voltage 220 VAC

AC Current 0.5A 1A 1.5A

INPUT
Frequency 50/60 Hz

Input Protection Resettable Circuit Breaker

DC Voltage 27.5 ±0.5V 55.0 ±0.5V 82.5 ±0.5V

CHARGER
DC Current 2.0A
OUTPUT

Output Protection Fuse

Battery Type sealed, maintenance free, valve regulated, lead acid

2 strings of (2) 12V 2 strings of (4) 12V 2 strings of (6) 12V

BATTERY Battery Type (EBP)
9 AH / 24V 9AH / 48V 9 AH / 72V

Recharge Time 8 hours to 90%

Dimensions W x D x H (mm)

Unit Dimensions 440 x 380 x 86.5 440 x 520 x 131 440 x 520 x 131

Shipping Dimensions 607 x 514 x 170 607 x 654 x 210 607 x 654 x 210
PHYSICAL
Unit Weight 17 kg 31.5 kg 41 kg

Shipping Weight 19.5 kg 34.3 kg 43.8 kg

Included in box battery pack, User Manual, DC cable, AC input cord

INDICATORS
LED Visual Display Charging LED, Battery test LED
& ALARMS

12