English
English
English
Communication:
Communication can be defined as act of exchanging, expressing or conveying information
and ideas through writing, speaking and gesturing. Communication is usually defined as the
transmission of information. The term 'communication' stems from the Latin word 'communis'-
meaning' 'common'.
Communication is a two-way process involving the following elements: a sender, a message, a
medium, a channel, a receiver, a response and feedback. However, it is not sufficient to
have just all these elements; there should be cooperation and understanding between the two
parties involved.
Through communication two or more people exchange ideas, facts, feelings or impressions in
ways that each gains a common understanding of the meaning, intent and use of messages
.
7 Cs of communication:
The 7 Cs is a versatile tool that can be adapted for use in any form of communication,
whether that’s writing an email, creating marketing content, giving a presentation, having a job
interview, or chairing a meeting. You can use the 7 Cs of communication checklist to ensure
you’re a more productive and effective communicator.
Clear
Clarity is ensuring what you’re saying is communicated clearly and with no room for
misunderstanding. Good advice for being clear includes:
Concrete
A concrete message is precise and backed by confidence as well as the use of
supporting facts and figures.
Correct
You should use the most suitable language for your specific message, and the best
form of communication. Correctness also means keeping your language free of
mistakes, whether that’s grammatical, spelling, or other inaccuracies.
Coherent
Coherent conversation makes sense and flows logically. Think carefully about the order
of your points and how you can make it come across in an easy-to-understand way. It’s
also important to be consistent with style and content when delivering multiple forms of
communications.
Complete
Make sure nothing is missing. Complete communication ensures the audience has all
the information they need, and are able to easily come to the desired conclusion. Good
ways to be complete include:
Providing a ‘call to action’ i.e. what you would like your audience to do after
receiving the message?
Including hyperlinks in written content to ensure all information is provided
Courteous
It’s important to be polite and respectful of your audience. Being friendly, considerate,
and professional will make your communications much more effective. You should also
be transparent, open, and honest, and be happy to answer any questions if applicable.
2. Lack of Planning:
3. Poor atmosphere:
5. Poor Gestures:
Gestures are the movements of our limbs that are used to contribute to
the impression of speech. While making a speech gestures should
correspond with the words. Their excessive or improper use may mar
the impression of speech and bore the audience.
6. Wrong Style:
7.Linguistic Barrier:
8.Use of excessive fillers: