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    Binimoy Faq

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    BINIMOY is a digital transaction platform that allows banks, mobile financial services, and payment service providers to instantly transfer funds between each other. Users can access BINIMOY services by logging into their mobile banking app and registering a unique virtual ID and PIN. This allows users to directly pay other virtual IDs, request funds from others, and transfer funds between banks, mobile wallets, and other payment platforms through a single integrated system. Transaction limits and fees may apply depending on the specific banks and service providers involved in the transfer.

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    Binimoy Faq

    Uploaded by

    mahdicopyright.2
    31 views2 pages
    BINIMOY is a digital transaction platform that allows banks, mobile financial services, and payment service providers to instantly transfer funds between each other. Users can access BINIMOY services by logging into their mobile banking app and registering a unique virtual ID and PIN. This allows users to directly pay other virtual IDs, request funds from others, and transfer funds between banks, mobile wallets, and other payment platforms through a single integrated system. Transaction limits and fees may apply depending on the specific banks and service providers involved in the transfer.

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    Binimoy FAQ

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    BINIMOY is a digital transaction platform that allows banks, mobile financial services, and payment service providers to instantly transfer funds between each other. Users can access BINIMOY services by logging into their mobile banking app and registering a unique virtual ID and PIN. This allows users to directly pay other virtual IDs, request funds from others, and transfer funds between banks, mobile wallets, and other payment platforms through a single integrated system. Transaction limits and fees may apply depending on the specific banks and service providers involved in the transfer.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    31 views2 pages

    Binimoy Faq

    Uploaded by

    mahdicopyright.2
    BINIMOY is a digital transaction platform that allows banks, mobile financial services, and payment service providers to instantly transfer funds between each other. Users can access BINIMOY services by logging into their mobile banking app and registering a unique virtual ID and PIN. This allows users to directly pay other virtual IDs, request funds from others, and transfer funds between banks, mobile wallets, and other payment platforms through a single integrated system. Transaction limits and fees may apply depending on the specific banks and service providers involved in the transfer.

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    Frequently Asked Questions (BINIMOY)

    What is BINIMOY?
     BINIMOY is a web-based interoperable digital transaction platform where Banks, Mobile
    Financial Service (MFS) providers and Payment Service Providers (PSP) can instantly exchange
    funds between them.

    Where can I get the BINIMOY service at Unet?


     After Log in to Unet, tap Fund Transfer option and then select BINIMOY to get access.

    How can I get the BINIMOY service?


     To avail the service, you need to login to your mobile banking apps – Unet and register in
    BINIMOY. During the registration process you need to create a Virtual ID (VID) and set a 6-
    digit PIN. This virtual ID and PIN needs to be used for fund transfer through BINIMOY.

    Is Virtual ID unique for single customer?


     Yes, Virtual ID is unique for single customer and once you have created a Virtual ID it cannot
    be modified or deleted.

    What services can I get through BINIMOY?


     You can get the following services through BINIMOY:
     Direct Pay (DP): You can send money from your UCB account to any other Virtual ID.
     Request to Pay (RTP): You can request to another Virtual ID to send money to your
    account (Virtual ID). The requested amount will be credited to your account subject
    to acceptance of your sent request.

    Note here that, if recipient's Virtual ID is entered incorrectly, the amount paid may go to a wrong
    Virtual ID. In that case, the correctness of the recipient's virtual ID must be confirmed before any
    transaction.

    Can we transfer/receive fund to/from other bank/MFS/PSP by using same Virtual ID?

     No, you cannot transfer/receive fund to/from the same Virtual ID. You can only send/receive
    fund to/from other Virtual ID.

    Where do I get a Request to Pay (RTP)?


     You can see the requested RTPs in the Pending RTP of the BINIMOY. Here you will find
    following two lists of pending RTPs:
     Request Received: It covers the RTPs you received from others. You need to respond
    (Accept/Reject) to these RTPs. If you accept, fund will be transferred to sender’s
    account by debiting your account. If you are not sure about any requests, you should
    reject it.
     Request Sent: You will find all the RTP requests you sent to other Virtual IDs with
    current status.

    Is there any time duration to accept a Request to Pay (RTP)?


     Yes, after initiation of RTP the receiver must respond within 30 minutes.

    What is the default account?


     Default Account need to be set at the time of creating virtual ID.
     Any payment from your BINIMOY account (Virtual ID) will debit the amount from your default
    debit account.
     When someone sends money to your BINIMOY account (Virtual ID), the money will be
    credited to your designated default credit account.
     Default account can be changed later.

    What is the transaction limit for BINIMOY fund transfer?


     Current NPSB Transaction Limit up to Tk. 100,000 per transaction and up to Tk. 500,000 per
    day. However, fund transfer to MFS or PSP also depends on the limit parameter of that MFS
    or PSP.

    What is the basic difference between BINIMOY and RTGS/NPSB/BEFTN?


     BINIMOY allows fund transfer to Bank to Bank/MFS/PSP where other platforms do not allow
    fund transfer from Banks to MFS/PSP
     You have to input beneficiary’s account or card no. to make a fund transfer using
    RTGS/NPSB/BEFTN where you have to input correct Virtual ID instead of account no. or card
    no. of the beneficiary to make a fund transfer using BINIMOY.

    Can I reset my PIN?


     Yes, you can reset your PIN using the PIN reset option.

    What are the charges applicable to avail BINIMOY service in Unet?


     As per bank schedule of charges.

    Where to contact for disputed transactions?


     For any dispute, immediately contact our 24/7 call center no. 16419.

    Who are the other Partner Banks/MFS/PSPs in BINIMOY?


     Sonali Bank, Pubali Bank, BRAC Bank, Midland Bank, The City Bank, Islami Bank, Dutch-Bangla
    Bank, Mutual Trust Bank, Mcash, Eastern Bank, Al-Arafah Islami Bank, Rocket, bKash and Tally
    Pay

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