Dell EMC PowerEdge R250

Technical Guide

Regulatory Model: E79S Series

Regulatory Type: E79S001
Feb 2023
Rev. A05
Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2021 - 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
 Contents

Chapter 1: System overview.......................................................................................................... 5

New technologies................................................................................................................................................................ 5
Key workloads...................................................................................................................................................................... 6

Chapter 2: System features and generational comparison............................................................. 7

Chapter 3: Chassis views and features.......................................................................................... 9

Chassis views....................................................................................................................................................................... 9
Front view of the system.............................................................................................................................................9
Rear view of the system.............................................................................................................................................10
Inside the system.......................................................................................................................................................... 11
Quick Resource Locator............................................................................................................................................. 13

Chapter 4: Processor................................................................................................................... 14
Processor features ........................................................................................................................................................... 14
Supported processors.......................................................................................................................................................14

Chapter 5: Memory subsystem.................................................................................................... 15

Supported memory............................................................................................................................................................ 15
Memory speed.................................................................................................................................................................... 15

Chapter 6: Storage...................................................................................................................... 16
Storage controllers............................................................................................................................................................ 16
Storage controller feature matrix.............................................................................................................................16
Internal storage configuration................................................................................................................................... 17
Server storage controllers User Guide....................................................................................................................17
IDSDM............................................................................................................................................................................. 17
Internal USB.................................................................................................................................................................. 19
RAID - Redundant Array of Independent Disks.....................................................................................................19
Datasheets and PERC performance scaling decks.............................................................................................. 19
Boot Optimized Storage Solution............................................................................................................................20
Supported Drives...............................................................................................................................................................20
Hard Disk Drives (HDDs)............................................................................................................................................21
Solid State Drives (SSDs)......................................................................................................................................... 23
External Storage................................................................................................................................................................ 23

Chapter 7: Expansion cards and expansion card risers................................................................. 25

Expansion card installation guidelines.......................................................................................................................... 25

Chapter 8: Power, thermal, and acoustics................................................................................... 27

Power................................................................................................................................................................................... 27
Thermal................................................................................................................................................................................ 28
Acoustics............................................................................................................................................................................. 28
Acoustical performance............................................................................................................................................. 28

Contents 3
 Chapter 9: Rack, rails, and cable management.............................................................................30
Rack Rails............................................................................................................................................................................ 30

Chapter 10: Supported operating systems................................................................................... 33

Chapter 11: Dell EMC OpenManage systems management............................................................ 34

Server and Chassis Managers........................................................................................................................................35
Dell EMC consoles............................................................................................................................................................ 35
Automation Enablers........................................................................................................................................................ 35
Integration with third-party consoles...........................................................................................................................35
Connections for third-party consoles.......................................................................................................................... 35
Dell EMC Update Utilities................................................................................................................................................ 35
Dell resources.....................................................................................................................................................................35

Chapter 12: Dell Technologies Services .......................................................................................37

Dell EMC ProDeploy Enterprise Suite ......................................................................................................................... 37
Dell EMC ProDeploy Plus...........................................................................................................................................38
Dell EMC ProDeploy....................................................................................................................................................38
Basic Deployment........................................................................................................................................................ 38
Dell EMC Server Configuration Services............................................................................................................... 38
Dell EMC Residency Services...................................................................................................................................38
Dell EMC Remote Consulting Services........................................................................................................................ 38
Dell EMC Data Migration Service.................................................................................................................................. 38
Dell EMC ProSupport Enterprise Suite........................................................................................................................ 38
Dell EMC ProSupport Plus for Enterprise................................................................................................................... 39
Dell EMC ProSupport for Enterprise............................................................................................................................ 39
Dell EMC ProSupport One for Data Center................................................................................................................40
ProSupport for HPC......................................................................................................................................................... 40
Support Technologies....................................................................................................................................................... 41
Dell Technologies Education Services..........................................................................................................................42
Dell Technologies Consulting Services.........................................................................................................................42
Dell EMC Managed Services.......................................................................................................................................... 42

Chapter 13: Appendix A: Additional specifications....................................................................... 43

Chassis dimension............................................................................................................................................................. 43
Chassis weight................................................................................................................................................................... 44
Video specifications.......................................................................................................................................................... 44
NIC port specifications.................................................................................................................................................... 44
USB Ports........................................................................................................................................................................... 45
Internal usb................................................................................................................................................................... 45
Power Supply Units.......................................................................................................................................................... 45
Environmental specifications..........................................................................................................................................46
Particulate and gaseous contamination specifications.......................................................................................47
Thermal restrictions.................................................................................................................................................... 48

Chapter 14: Appendix B. Standards compliance........................................................................... 49

Chapter 15: Appendix C Additional resources.............................................................................. 50

4 Contents
 1
System overview
The Dell EMC™ PowerEdge™ R250 is Dell's latest 1U rack server that is designed to run complex workloads using highly scalable
memory. The system features Intel ® Xeon E-2300 series processor up to 4 DIMMs, PCI Express ® (PCIe) 4.0 enabled expansion
cards.
Key capabilities:
● One Intel Xeon E-2300 series processor with up to 8 cores per processor
● Four DDR4 DIMM slots, supports UDIMM 128 GB max, speeds up to 3200 MT/s
● Cabled AC power supply unit
● Up to 4 x 3.5-inch SAS/SATA HDD/SSD drives
● Internal boot: IDSDM or internal USB board
● On board LOM 1GbE x2
● BOSS-S1
● PCI Express® (PCIe) 4.0 expansion slots
● RAID: PERC 10.5 and PERC 11 SW and HW RAID
● iDRAC9 with lifecycle controller: Express, Enterprise, Datacenter, and OME advanced features
Topics:
• New technologies
• Key workloads

New technologies
Table 1. New technologies
Technology Detailed Description
Intel ® Xeon E-2300 series processor ● Core count: Up to 8 cores per processor
Memory ● 4 DDR4 DIMM slots, supports UDIMM 128 GB max, speeds
up to 3200 MT/s
● Supports unregistered ECC DDR4 DIMMs only
Flex IO ● LOM board, Broadcom 5720 Dual port GbE x1
● USB 3.0 x1, USB 2.0 x2 and VGA port
● Serial port
PCIe PCI Express® (PCIe)4.0 expansion slots
Chipset (CHPST) Intel C250 series
Dedicated PERC Internal controllers:

● PERC H345
● PERC H355
● HBA355i
● H755
External controllers:

● HBA355e
Power supplies ● 450 W Bronze 100-240 V AC, cabled
● 450 W Platinum 100-240 V AC, cabled
● 700 W Titanium 200-240 V AC, cabled

System overview 5
Table 1. New technologies (continued)
Technology Detailed Description
● 700 W Titanium 240 V DC, cabled

Key workloads
PowerEdge R250 is versatile enough to address many customer segments and workloads affordably, that includes:
● SMB and ROBO: Data consolidation, file/print services, mail/messaging services, other collaboration and productivity
applications, point of sale and web serving.

6 System overview
 2
System features and generational
comparison
The following table shows the comparison between the PowerEdge R250 with the PowerEdge R240.

Table 2. Features comparison

Feature PowerEdge R250 PowerEdge R240
Processor One Intel ® Xeon E-2300 series Coffee Lake-S E3-1200 V6 series.
processor with up to 8 cores per Pentium and Celeron up to 95 W
processor
Memory ● 4 DDR4 DIMM slots, supports ● 4 DDR4 DIMM slots, memory support
UDIMM 128 GB max, speeds up to 8,16 GB, DIMM speed up to 2666
3200 MT/s MT/s
NOTE: For Pentium processor, ● Supports unregistered ECC DDR4
maximum memory supported is DIMMs only
2666 MT/s
● Supports unregistered ECC DDR4
DIMMs only
Storage drives ● Up to 4 x 3.5-inch SAS/SATA (HDD/ ● Up to 4 x 3.5-inch hot-plug SAS/
SSD) SATA/ SSD
● Up to 4 x 3.5-inch SAS/SATA (HDD/ ● Up to 4 x 3.5-inch cabled SAS/
SSD) SATA/ SSD
● 2 x 3.5-inch cabled SAS/SATA drives ● Up to 2 x 3.5-inch cabled SAS/
● Max 80TB for 4HDD configuration SATA/ SSD
● Max 56 TB for 4 HDD configuration
Storage controllers Internal Controllers Internal Controllers

● PERC H345, HBA355i, H755, H355 ● PERC H330, H730p, HBA330

External Controllers External Controllers

● HBA355e ● 12 Gbps SAS HBA

Software RAID Software RAID

● S150 ● S140
PCIe slots PCI Express® (PCIe)4.0 expansion slots 2 x PCIe Gen 3 slots
Embedded NIC (LOM) Onboard LOM 1GbE x2 2 x 1GbE LOM
Networking options (OCP 3.0) NA NA
I/O ports Front Ports Front Ports

● 1 x iDRAC Direct (Micro-AB USB) ● 1 x Dedicated iDRAC direct micro-

port USB
● 1 x USB 2.0 ● 1 x USB 2.0

Rear Ports Rear Ports

● 1 x USB 2.0 ● 1 x Serial

● 1 x USB 3.0 ● 2 x USB 3.0
● 1 x VGA ● 1 x VGA
● 1 x Serial

System features and generational comparison 7

Table 2. Features comparison (continued)
Feature PowerEdge R250 PowerEdge R240

Internal Ports Internal Ports

● 1 x USB 3.0 (Optional) ● 1 x USB 3.0

Form Factor 1U 1U
Power supplies ● 450W Bronze 100-240 VAC, cabled ● 250 W AC 1U cable (Bronze)
● 450W Platinum 100-240 VAC, cabled ● 450 W AC 1U cable (Platinum)
● 700W Titanium 200-240 VAC, cabled
● 700W Titanium 240 V DC, cabled
Embedded management ● iDRAC9 ● iDRAC9
● iDRAC Direct ● iDRAC RESTful API with Redfish
● iDRAC Service Module ● iDRAC Direct
● iDRAC RESTful API with Redfish
Front IO ● Power button w/LED x1 ● Power button w/LED x1
● ID button w/LED x1 ● ID button w/LED x1
● USB 2.0 x1 ● USB 2.0 x1
● iDRAC MGMT USB x1 ● iDRAC MGMT USB x1
● System Status LED x1 ● System Status LED x1

8 System features and generational comparison

 3
Chassis views and features
Topics:
• Chassis views

Chassis views

Front view of the system

Figure 1. Front view of 4 x 3.5-inch SAS/SATA cable drive system

Figure 2. Front view of 4 x 3.5-inch SAS/SATA hot-swap drive system

Figure 3. Front view of 2 x 3.5-inch SAS/SATA cable drive system

Table 3. Features available on the front of the system

Item Ports, panels, and slots
1 Left control panel
2 Optical drive

Chassis views and features 9

Table 3. Features available on the front of the system (continued)
Item Ports, panels, and slots
3 Drive
4 Right control panel
5 Information tag

Rear view of the system

Figure 4. Rear view of the system

Table 4. Rear view of the system ports

Item Ports, panels, or slots
1 Serial connector
2 Ethernet ports
3 PCIe expansion card slot 1
4 PCIe expansion card slot 2
5 Power supply unit (PSU)
6 System ID button
7 CMA jack
8 USB 3.2 Gen 1 port
9 USB 2.0 port
10 iDRAC ethernet port
11 VGA port

10 Chassis views and features

Inside the system

Figure 5. Inside view of the system with backplane

1. Optical drive 2. Backplane
3. Intrusion switch 4. Cabled power supply unit
5. Expansion card riser 6. Processor heat sink
7. System board 8. Cooling fans
9. Information tag

Chassis views and features 11

Figure 6. Inside view of the cabled drive system
1. Optical drive 2. Cabled drive connector
3. Intrusion switch 4. Cabled power supply unit
5. Expansion card riser 6. Processor heat sink
7. System board 8. Cooling fans
9. Information tag

12 Chassis views and features

Quick Resource Locator

Figure 7. Quick Resource Locator for R250

Chassis views and features 13

 4
Processor

Topics:
• Processor features
• Supported processors

Processor features
The 3 rd Generation Xeon ® Scalable Processors stack is the next generation data center processor offering with the latest
features, increased performance, and incremental memory options. This latest generation Xeon Scalable processor supports
usages from entry designs that are based on Intel Xeon Silver processors to advanced capabilities offered in new Intel Xeon
Platinum processor.
The following lists the features and functions that are in the upcoming 3 rd Generation Intel ® Xeon Scalable Processor offering:
● More, faster I/O with PCI Express 4 and up to 64 lanes (per socket) at 16 GT/s
● Enhanced Memory Performance with support for up to 3200 MT/s DIMMs

Supported processors
Table 5. Processor BIN stack
Processo Clock Speed Cache (M) Cores Threads Turbo Memory Memory TDP
r (GHz) Speed Capacity
(MT/s)
E-2378G 2.8 16 8 16 Turbo 3200 128 GB 80 W
E-2378 2.6 16 8 16 Turbo 3200 128 GB 65 W
E-2356G 3.2 12 6 12 Turbo 3200 128 GB 80 W
E-2336 2.9 12 6 12 Turbo 3200 128 GB 65 W
E-2334 3.4 8 4 8 Turbo 3200 128 GB 65 W
E-2324G 3.1 8 4 4 Turbo 3200 128 GB 65 W
E-2314 2.8 8 4 4 Turbo 3200 128 GB 65 W
G6505 4.2 4 2 4 No Turbo 2666 128 GB 58 W
G6405T 3.5 4 2 4 No Turbo 2666 128 GB 35 W

NOTE: Graphics is not supported with E2300 series processors and cannot be enabled on Dell servers due to restriction in
the chipset.

NOTE: Hyper-Threading is enabled by default on all Intel Xeon E-2300 series processors.

14 Processor
 5
Memory subsystem
Topics:
• Supported memory
• Memory speed

Supported memory
Table 6. Memory technology comparison
Feature PowerEdge R250 (DDR4)
DIMM type UDIMM
Transfer speed 2933 MT/s, 2666 MT/s, and 3200 MT/s
Voltage 1.2 V (DDR4)

The following table lists the supported DIMMs for the R250 at launch. For the latest information on supported DIMMS, refer to
the Memory NDA Deck. For information on memory configuration, post RTS, see the Dell EMC PowerEdge R250 Installation and
Service Manual at www.dell.com/poweredgemanuals.

Memory speed
The table below lists the performance details for R250 based on the quantity and type of DIMMs per memory channel.

Table 7. DIMM performance

DIMM type Rank Capacity DIMM rated voltage and speed DIMMs per Channel
(DPC)
UDIMM 1R 8 GB / 16 GB DDR4 (1.2 V), 3200 MT/s 3200 MT/s
2R 32 GB DDR4 (1.2 V), 3200 MT/s 3200 MT/s

Memory subsystem 15
 6
Storage
Topics:
• Storage controllers
• Supported Drives
• External Storage

Storage controllers
● PowerEdge Hardware RAID controllers (PERC) series 10, 11 are designed for:
○ Enhanced performance
○ Fault tolerance
○ Simplified management of RAID array drives
● PowerEdge controller series 10, 11 support older legacy SAS and SATA drive interfaces
● Dell S150 is software RAID solution for PowerEdge systems.

Table 8. PERC Series controller offerings

Performance Level Controller and Description
Entry S150
Value H355, H345, HBA355 (Internal)
Premium Performance H755
External Controllers HBA355e

NOTE: For more information on the features of the Dell PowerEdge RAID controllers (PERC), Software RAID
controllers, or BOSS card, and on deploying the cards, see the storage controller documentation at www.dell.com/
storagecontrollermanuals.

NOTE: From December 2021, H355 will replace H345 as the entry raid controller. H345 will be deprecated in January 2022.

Storage controller feature matrix

Table 9. Storage controller feature matrix

Model and Interface Support PCI SAS Cach Write Back RAID Max Drive RAID
Form Suppo Connection e Cache Levels Support Support
Factors rt Mem
ory
Size
PowerEdge Server-Storage Controllers (PERC & SAS HBA) Series 11
H755 (SAS/ 12 Gb/s SAS PCIe 2x8 8 GB Flash- 0,1, 5, 6, 10, 16/controller Hardware
SATA Only) Gen 4 Internal NV Backed 50, 60
6 Gb/s SAS/SATA Cache 50 with SAS
Expander
3 Gb/s SAS/SATA
*Platform limit

16 Storage
Table 9. Storage controller feature matrix (continued)
Model and Interface Support PCI SAS Cach Write Back RAID Max Drive RAID
Form Suppo Connection e Cache Levels Support Support
Factors rt Mem
ory
Size
HBA355i 12 Gb/s SAS PCIe 2x8 N/A N/A N/A 16/controller N/A
Adapter Gen 4 Internal
6 Gb/s SAS/SATA 50 with SAS
Expander
3 Gb/s SAS/SATA *Platform limit

HBA355e 12 Gb/s SAS PCIe 2x8 N/A N/A N/A 240 N/A
Adapter Gen 4 Internal
6 Gb/s SAS/SATA

3 Gb/s SAS/SATA

H355 12Gb/s SAS PCIe 16 ports- 2 x No No Cache 0,1,1 0 Note 1 Maximum 32 Hardware
Adapter Gen 4 8 Internal Cach RAID, or 32 RAID
6Gb/s SATA e Non-RAID

PowerEdge Server-Storage Controllers (PERC & SAS HBA) Series 10

PERC H345 12 Gb/s SAS PCI- 16 ports- 2 x No No Cache 0,1,1 0 Note 1 Maximum 32 Hardware
Expres 8 Internal Cach RAID, or 32 RAID
6 Gb/s SATA s 3.1 e Non-RAID

PowerEdge Server-Storage Software RAID

S150 6 Gb/s SATA N/A N/A No No Cache 0,1, 5, 10 Maximum 12 Software
Software Cach SATA RAID -
RAID e Windows
& Linux
(Limited)
Note 2

NOTE:
1. RAID 5/50 removed from entry RAID card
2. SWRAID support for Linux provides a pre-boot configuration utility to configure MDRAID and degraded boot capability.
See User’s Guide for details.
This document is updated as changes happen, so for the latest be sure to bookmark it rather than downloading an offline copy
or see the Storage Controller Matrix.

Internal storage configuration

Please see the Factory Configuration Matrix on Sales Portal.

Server storage controllers User Guide

● Server-Storage Controllers User's Guides, click here

IDSDM
The intended use of IDSDM is to support hypervisor boot: a minimal OS that primarily resides in memory and does not depend on
the IDSDM heavily for I/O. Writes, in particular, should be minimized as the SD media can wear out.
The IDSDM card provides the following functions:

Storage 17
● Dual SD interface is maintained in a mirrored configuration (primary and secondary SD).
● Provides full RAID1 functionality.
● Dual SD cards are not required; the module can operate with only one card but will provide no redundancy.
● Enables support for Secure Digital eXtended Capacity (SDXC) cards.
● USB interface to host system.
● I2C interface to host system and onboard EEPROM for out-of-band status reporting.
● Onboard LEDs show status of each SD card.
● A BIOS Setup Redundancy setting supports Mirror Mode or Disabled.

Figure 8. IDSDM card

Figure 9. Artwork on uSD for iDSDM

18 Storage
Figure 10. IDSDM

Internal USB

Figure 11. Internal USB

RAID - Redundant Array of Independent Disks

● Link to Help Me Choose: RAID Configuration here

Datasheets and PERC performance scaling decks

● Resource Page for Server-Storage (Sales Portal) click here
● PERC & SAS HBA Datasheets (To be updated)

Storage 19
Boot Optimized Storage Solution
Boot Optimized Storage Solution (BOSS) is a RAID solution that is designed for boot optimization and provides a separate
RAID/SSD solution allowing customers to maximize server disk slots for data.
Dell provides the following BOSS card for this platform:
● BOSS S1

BOSS feature matrix

Table 10. BOSS feature matrix
BOSS Drive RAID Stripe Virtual Maxim Maxim Drive PCIe Disk Suppor Crypto Hot
card Size levels size um um types suppor cache t graphi Plug
disk t policy c
numbe numbe for
cache r of r of Non- digital
RAIDp
functio virtual drives signat
n disks ure
disks suppor
ted to
verify
firmwa
re
payloa
d

BOSS M.2 RAID 1 Support Write 1 2 6 Gbps Gen2 Drive Yes — —

S1 devices s through M.2 default (suppor
Adapter are default SATA ts up to
read- 64K SSDs two
intensiv stripe disks)
e with size
240 GB only
or 480
GB
capacit
y

Datasheets
● BOSS S1

BOSS User Guides

● BOSS S1

Supported Drives
The table shown below lists the internal drives supported by the R250. Refer to Agile for the latest SDL.

Table 11. Supported drives

Form Factor Type Speed Rotational Speed Capacities
2.5-inch SATA 6 GB SSD 480 GB, 960 GB,1.92
TB, 3.84 TB

20 Storage
Table 11. Supported drives (continued)
Form Factor Type Speed Rotational Speed Capacities
2.5-inch SAS/vSAS 12 GB SSD 400 GB, 800 GB, 960
GB, 1.92 TB, 3.84 TB,
7.68 TB
2.5-inch SAS 12 GB 10K 600 GB, 1.2 TB, 2.4 TB
2.5-inch SAS 12 GB 15K 900 GB
3.5-inch SAS 12 GB 7.2K 2 TB, 4 TB, 8 TB, 12
TB, 16 TB, 20 TB
3.5-inch SATA 6 GB 7.2K 2 TB, 4 TB, 8 TB, 12
TB, 16 TB, 20 TB
M.2 SATA 6 GB SSD 240 GB, 480 GB

Hard Disk Drives (HDDs)

Features:
● Two form factors – 2.5-inch and 3.5-inch
● Two interfaces – SAS and NLSAS and SATA
● Interface speeds – 6 GB and 12 GB
● Rotational speeds – 7.2k,10k and 15k
● Multiple capacities – 600 GB to 18 TB
● Security (Self Encrypting Drive)
● Lower cost than SSDs
● Lower performance compared to SSD
● Formats – 512n and 512e; no 4Kn

HDD facts
A HDD (Hard Disk Drive) is a storage media characterized by a set of spinning platters with arms to move recording heads over
the surfaces to the right locations for reading and writing designated data.

Storage 21
Figure 12. Hard disk drives

The heads read or write the data and transfer it through the interface to the server. That interface for Dell standard enterprise
HDDs can be either Serial Attached SCSI (SAS) or Serial ATA (SATA) and affects the speed at which data is transferred.
Typically, SATA is 6 gigabits/sec. where SAS is 12 gigabits/sec so throughput for SAS can be twice that of SATA. Additionally,
due to better signal to noise ratios, SAS can have longer cable lengths, allowing it to connect to external data storage. SAS is
also considered a more robust protocol.
Enterprise HDDs are typically used with multiple-user servers running enterprise software. Examples are transaction processing
databases, internet infrastructure (email, webserver, e-commerce), scientific computing software, and nearline storage
management software. Enterprise drives commonly operate continuously ("24/7") in demanding environments while delivering
the highest possible performance without sacrificing reliability.
The fastest enterprise HDDs spin at 10,000 and 15,000 rpm, and can achieve sequential media transfer speeds above 290 MB/s.
Drives running at 10,000 or 15,000 rpm use smaller platters to mitigate increased power requirements and therefore generally
have lower capacity than the highest capacity 7,200 RPM drives. 10K and 15K drives are labelled Mission Critical or Performance
Optimized, while 7.2K are called Business Critical or Capacity Optimized. Since 7.2K drives spin slower they can have larger
platters and space for more platters in an HDD case. That allows for higher capacity drives – 16TB, 18TB, …
Random read/write task speeds are usually measured in IOPs (Input/Output operations per second) and for 15K drives can be
up to 290. That may sound like a lot but is dwarfed by IOPS (in the hundreds of thousands) available on SSDs. Here is a link to a
chart showing HDD performance characteristics: HDD_Characteristic_and_Metrics.
Depending on workload type, storage device capabilities will be prioritized differently. Below is discussed several capabilities and
the media you would select for each.
● Better performance measured in IOPS: Storage performance for random workloads is usually measured in IOPS. When
ordered in terms of general IOPS performance, choose 15K, then 10K, then 7.2K and within those SAS HDDs, NL-SAS HDDs,
and SATA HDDs.
● Better performance measured in throughput, or gigabytes per second (GB/s): Unless dealing with very heavy sequential
workloads that would benefit from flash technology, HDDs are a good choice for most sequential workloads, such as media
viewing or database logging. NAND caching can further boost the performance of HDD storage as necessary.
● Lower latency: For workloads sensitive to latency, internal storage on the server itself typically has less latency than storage
on external arrays where longer fetch times over the network can greatly add to existing storage latency. It is important to
note that SSDs present much lower latency than mechanical HDDs.
● Greater capacity: For capacity-driven workloads, such as email archives, disk-based backup, and object storage applications,
high IOPS or throughput performance may be less of a priority as compared to capacity. In this case, choose cost-efficient
HDDs, which can offer the greatest capacity at the lowest cost.
While HDDs generally provide lower performance and higher latency than SSDs, they are still an excellent option when used as
part of a complete storage strategy that balances cost per GB, capacity, application needs, and performance.

22 Storage
Solid State Drives (SSDs)

SSD Facts
Unlike hard disk drives (HDDs) which use a spinning platter to store data, solid state drives (SSDs) use solid state memory
NAND chips. HDDs have several different mechanical moving parts which make them susceptible to handling damage. Solid
state drives, on the other hand have no moving parts and are therefore much less susceptible to handling damage even when
impacted during use.
SSDs deliver ultra-high-performance input/output operations per second (IOPS), and very low latency for transaction‐intensive
server and storage applications. Properly used in systems with HDDs, they reduce total cost of ownership (TCO) through low
power consumption and low operating temperature.
Dell offers different solid-state drive (SSD) solutions to meet different customer needs. Enterprise SSDs, as a class, are
unique compared to client or consumer based SSD in terms of reliability, performance and architecture. While consumer-based
SSDs, such as those utilized in notebooks are designed with a focus on consumer-based workloads, rigidity and battery life,
enterprise-class SSDs are designed around enterprise application I/O (input/output) requirements with focus points of random
I/O performance, reliability, and protection of data during a sudden power-down.
Understanding the basics of enterprise-class SSDs allow customers to make informed decisions when comparing solutions:
● Over-provisioning: The Achilles' heel of SSDs are their write characteristics. To rewrite an area of an SSD that has already
been written, the data must be erased and then written. In order to overcome a portion of the write performance penalty,
Dell enterprise SSDs found across Dell PowerEdge products, all employ a practice known as over-provisioning of Flash. This
practice keeps native Flash capacity beyond the user-defined capacity and utilizes the additional space as a scratch pad of
sorts to quickly put down application write data on areas of Flash that are already in an erased state. The SSDs perform
cleanup functions of this over-provisioned Flash space during time periods typically not impacting application performance.
● Write Endurance: Write endurance is the number of program/erase (P/E or write cycles) that can be applied to a block of
flash memory before the storage media becomes unreliable. Due to different data center workloads and read/write needs,
Dell offers different enterprise SSDs with different endurance ratings so customers can design the right solution for their
needs.
Below are the different categories (swim lanes) of enterprise SSDs Dell offers:
● Write Intensive (WI): 50/50 read/write workloads with highest endurance. HPC, Database logging, and caching are example
workloads.
● Mix Use (MU): 70/30 read/write workloads with medium endurance. E-mail/messaging, OLTP, and E-commerce are
example workloads.
● Read Intensive (RI): 90/10 read/write workloads with lower endurance. Database warehousing, media streaming, and VOD
solutions are example workloads.
● Boot Optimized (Boot): Lowest cost/small capacity SSDs designed to be used as a boot device in servers. Low endurance.
Dell enterprise SSDs support four kinds of host interface options:
● SATA SSD: SATA SSDs are based on the industry standard SATA interface. SATA SSDs provide reasonable performance for
enterprise servers.
● Value SAS: Value SAS is a new class of SAS SSD that leverages the PowerEdge SAS server infrastructure to deliver SAS like
performance at a cost that is competitive with SATA.
● SAS SSD: SAS SSDs are based on the industry standard SAS interface. SAS SSDs combine superior reliability, data integrity,
and data fail recovery making them suitable for enterprise applications.
● PCIe SSD: The Dell PowerEdge Express Flash PCIe SSD is a high-performance solid-state storage device that enables IOPS
performance of up to 2000X more than conventional rotating hard drives.
○ SSD Help Me Choose click here
○ SSD Performance Spec Docs click here

External Storage
The R250 support the external storage device types listed in the table below.

Storage 23
Table 12. Support external storage devices
Device Type Description
External Tape Supports connection to external USB tape products
NAS/IDM appliance software Supports NAS software stack
JBOD Supports connection to 12 Gb MD-Series JBODs

24 Storage
 7
Expansion cards and expansion card risers
NOTE: When an expansion card is not supported or missing, riser the iDRAC and Lifecycle Controller logs an event. This
does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting
expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals.

Topics:
• Expansion card installation guidelines

Expansion card installation guidelines

Figure 13. Expansion card slot connectors

1. Butterfly riser connector

The following table describes the expansion card riser configurations:

Table 13. Expansion card riser configurations

Configuratio Expansion PCIe Slots Controlling Height Length Slot width Power
ns card risers processor
Config 0 Butterfly riser 1 Processor 1 Half height Half length x8 25 W
2 Processor 1 Half height Half length x16 25 W

Expansion cards and expansion card risers 25

Table 13. Expansion card riser configurations (continued)
Configuratio Expansion PCIe Slots Controlling Height Length Slot width Power
ns card risers processor
Config 1 No riser N/a N/a N/a N/a N/a N/a

Figure 14. Butterfly riser

1. Slot 2
2. Slot 1

NOTE: The expansion-card slots are not hot-swappable.

For a proper mechanical fit and proper cooling of expansion cards, follow the guidelines in the following table. The expansion
cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be
installed in the card priority and slot priority order.

Table 14. Configuration 0: Butterfly riser

Card type Slot priority Maximum number of cards
Internal PERC adapter 2 1
Dell External Adapter 1, 2 2
Broadcom (NIC: 1Gb) 1, 2 2
Intel (NIC: 1Gb) 1, 2 2
Dell BOSS S1 Module 1, 2 2

NOTE: No expansion cards are supported in the "no riser" configuration.

26 Expansion cards and expansion card risers

 8
Power, thermal, and acoustics
PowerEdge servers have an extensive collection of sensors that automatically track thermal activity, which helps regulate
temperature thereby reducing server noise and power consumption. The table below lists the tools and technologies Dell offers
to lower power consumption and increase energy efficiency.
Topics:
• Power
• Thermal
• Acoustics

Power
Table 15. Power tools and technologies
Feature Description
Power Supply Units(PSU) Dell's PSU portfolio includes intelligent features such as dynamically optimizing efficiency while
portfolio maintaining availability and redundancy. Find additional information in the Power supply units
section.
Tools for right sizing Enterprise Infrastructure Planning Tool (EIPT) is a tool that can help you determine the most
efficient configuration possible. With Dell's EIPT, you can calculate the power consumption
of your hardware, power infrastructure, and storage at a given workload. Learn more at
www.dell.com/calc.
Industry Compliance Dell's servers are compliant with all relevant industry certifications and guide lines, including 80
PLUS, Climate Savers and ENERGY STAR.
Power monitoring accuracy PSU power monitoring improvements include:

● Dell's power monitoring accuracy is currently 1%, whereas the industry standard is 5%
● More accurate reporting of power
● Better performance under a power cap
Power capping Use Dell's systems management to set the power cap limit for your systems to limit the output
of a PSU and reduce system power consumption. Dell is the first hardware vendor to leverage
Intel Node Manager for circuit-breaker fast capping.
Systems Management iDRAC Enterprise and Datacenter provides server-level management that monitors, reports and
controls power consumption at the processor, memory and system level.

Dell OpenManage Power Center delivers group power management at the rack, row, and data
center level for servers, power distribution units, and uninterruptible power supplies.

Active power management Intel Node Manager is an embedded technology that provides individual server-level power
reporting and power limiting functionality. Dell offers a complete power management solution
comprised of Intel Node Manager accessed through Dell iDRAC9 Datacenter and OpenManage
Power Center that allows policy-based management of power and thermal at the individual
server, rack, and data center level. Hot spare reduces power consumption of redundant power
supplies. Thermal control off a speed optimizes the thermal settings for your environment to
reduce fan consumption and lower system power consumption.

Idle power enables Dell servers to run as efficiently when idle as when at full workload.

Fresh Air cooling Refer to ASHRAE A3/A4 Thermal Restriction.

Power, thermal, and acoustics 27

Table 15. Power tools and technologies (continued)
Feature Description
Rack infrastructure Dell offers some of the industry's highest-efficiency power infrastructure solutions, including:
● Power distribution units (PDUs)
● Uninterruptible power supplies (UPSs)
● Energy Smart containment rack enclosures
Find additional information at: https://www.delltechnologies.com/en-us/servers/power-and-
cooling.htm.

Thermal
PowerEdge servers have an extensive collection of sensors that automatically track thermal activity, which helps regulate
temperature thereby reducing server noise and power consumption.

Acoustics
Acoustical performance
Dell EMC PowerEdge R250 is a rack-mount server appropriate for attended data center environment. In fact, with typical
loading condition in 23°C ± 2°C ambient temperature, R250 is suitable for office environment.

Table 16. Acoustical configurations of R250

Configuration Entry Economy Volume Feature Rich
Processor 1x Intel Rocket Lake, 1x Intel Rocket Lake, 1x Intel Rocket Lake, Intel Rocket Lake, 80 W
65 W 65 W 65 W
Processor Quantity 1 1 1 1
Memory 8 GB UDIMM 8 GB UDIMM 16 GB UDIMM 32 GB UDIMM
Memory Quantity 1 1 2 4
Apache Pass N/A N/A N/A N/A
NVDIMM N/A N/A N/A N/A
Storage 3.5-inch SATA 1-TB 3.5-inch SATA 2-TB 3.5-inch SATA 2-TB 3.5-inch SATA 4-TB
(Client drive) (Enterprise drive)
Storage Quantity 1 2 2 4
Backplane 2x 3.5-inch Cabled 4x 3.5-inch Cabled 4x 3.5-inch Hot-plug 4x 3.5-inch Hot-plug
M.2 N/A N/A N/A N/A
Power Supply Unit 450 W (106 mm) 450 W (106 mm) 450 W (106 mm) 450 W (106 mm)
Power Supply 1 1 1 1
Quantity
PCI 1 None (Chipset SATA) None (Chipset SATA) PERC H355 PERC H355, 2x 1 GbE
Broadcom
Bezel N/A N/A Yes N/A
Other N/A N/A N/A ODD

28 Power, thermal, and acoustics

Table 17. Acoustical performance of R250 acoustical configurations
Configuration Entry Economy Volume Feature rich
Acoustical Performance: Idle/ Operating @ 25°C Ambient
L wA,m (B) Idle 4.5 4.5 5.0 5.0
Operating 4.5 4.5 5.0 5.0
K v (B) Idle 0.4 0.4 0.4 0.4
Operating 0.4 0.4 0.4 0.4
L pA,m (dB) Idle 30 30 33 33
Operating 30 30 33 33
Prominent tones No prominent tones in Idle and Operating
Acoustical Performance: Idle @ 28°C Ambient
L wA,m (B) 4.5 4.5 5.0 5.0
K v (B) 0.4 0.4 0.4 0.4
L pA,m (dB) 30 30 33 33
Acoustical Performance: Max. Loading @ 35°C Ambient
L wA,m (B) 4.9 5.7 5.0 6.3
K v (B) 0.4 0.4 0.4 0.4
L pA,m (dB) 32 40 33 46

L wA,m : The declared mean A-weighted sound power level (LwA) is calculated per section 5.2 of ISO 9296 (2017) with data
collected using the methods described in ISO 7779 (2010). Data presented here may not be fully compliant with ISO 7779.
L pA,m : The declared mean A-weighted emission sound pressure level is at the bystander position per section 5.3 of ISO 9296
(2017) and measured using methods described in ISO 7779 (2010). The system is placed in a 24U rack enclosure, 25 cm above a
reflective floor. Data presented here may not be fully compliant with ISO 7779.
Prominent tones: Criteria of D.6 and D.11 of ECMA-74 are followed to determine if discrete tones are prominent and to report
them, if so.
Idle mode: The steady-state condition in which the server is energized but not operating any intended function.
Operating mode: The maximum of the steady state acoustical output at 50% of Processor TDP or active HDDs per C.9.3.2 in
ECMA-74 .

Power, thermal, and acoustics 29

 9
Rack, rails, and cable management
Key factors in selecting the proper rails include, Identifying:
● Type of rack in which the rails will be installed
● Spacing between the front and rear mounting flanges of the rack
● Type and location of any equipment mounted on the rear of the rack such as power distribution units (PDUs), and the overall
depth of the rack
Refer the DellEMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix for the following information:
● Specific details about rail types and their functionalities
● Rail adjustability ranges for various rack mounting flange types
● Rail depth with and without cable management accessories
● Rack types supported for various rack mounting flange types
Topics:
• Rack Rails

Rack Rails
The ReadyRails ™ static rail system for the Dell EMC PowerEdge R250 provides tool-less support for racks with square or
unthreaded round mounting holes including all generations of Dell racks. The rails also offer tooled-mounting support for
four-post threaded and two-post (Telco) racks for added versatility.

Rails
The static rails for the R250 support tool-less mounting in 19–inch wide, EIA-310-E compliant square hole and unthreaded round
hole racks through the ReadyRails mounting interface. The rails also support a generic mounting interface for tooled mounting
in threaded hole and two-post (Telco) racks. Note that screws are not included in the kit due to the fact that threaded racks
are offered with a variety of thread designations. Users must therefore provide their own screws when mounting the rails in
threaded or two-post racks.
The adjustment range of the rails is a function of the type of rack in which they are being mounted. The Min/Max values listed
below represent the allowable distance between the front and rear mounting flanges in the rack. Rail depth represents the
minimum depth of the rail as measured from the rack front mounting flanges when the rail rear bracket is positioned all the way
forward.

Table 18. Supported rack types

Product Rail ID Mounting Rail Type Rack Types Supported
Interface
4-Post 2-Post
Square Round Thread Flush Center
R250 A4 ReadyRails Static √ √ √ √ √
/Generic

30 Rack, rails, and cable management

Table 19. Rail adjustment range for supported racks
Adjustment Range
Product Rail ID Mounti Rail Rail Adjustment Range (mm) Rail Depth (mm)
ng Type
Interfac
e
Square Round Threaded Without With
ReadyRa
R250 A4 ils/ Static Min Max Min Max Min Max CMA CMA
Generic
608 879 594 872 604 890 622 N/A

Cable Management Arm

The static rails for the R250 support a wide variety of racks and mounting configurations, but do not support the ability to
extend the system out of the rack for service. Thus, they do not provide support for a cable management arm (CMA).

Rack View
The PowerEdge R250 rails are a “stab-in” design, meaning that the inner (chassis) rail members must first be attached to the
sides of the system and then inserted into the outer (cabinet) members installed in the rack.

Rack, rails, and cable management 31

Figure 15. R250 mounted in the A4 Static Rails in 2-post Center Mount configuration

Figure 16. A4 static rails installed to 4-Post rack

32 Rack, rails, and cable management

 10
Supported operating systems
The PowerEdge R250 system supports the following operating systems:
● Canonical Ubuntu Server LTS
● VMware ESXi
● Microsoft Windows Server with Hyper-V
● SUSE Linux Enterprise Server
● Red Hat Enterprise Linux
For more information, go to www.dell.com/ossupport.

Supported operating systems 33

 11
Dell EMC OpenManage systems management

Figure 17. Dell EMC OpenManage Portfolio

Dell EMC delivers management solutions that help IT Administrators effectively deploy, update, monitor, and manage IT assets.
OpenManage solutions and tools enable you to quickly respond to problems by helping them to manage Dell EMC servers
effectively and efficiently; in physical, virtual, local, and remote environments, operating in-band, and out-of-band (agent-free).
The OpenManage portfolio includes innovative embedded management tools such as the integrated Dell Remote Access
Controller (iDRAC), Chassis Management Controller and Consoles like OpenManage Enterprise, OpenManage Power Manager
plug in, and tools like Repository Manager.
Dell EMC has developed comprehensive systems management solutions based on open standards and has integrated with
management consoles that can perform advanced management of Dell hardware. Dell EMC has connected or integrated the
advanced management capabilities of Dell hardware into offerings from the industry's top systems management vendors and
frameworks such as Ansible, thus making Dell EMC platforms easy to deploy, update, monitor, and manage.
The key tools for managing Dell EMC PowerEdge servers are iDRAC and the one-to-many OpenManage Enterprise console.
OpenManage Enterprise helps the system administrators in complete lifecycle management of multiple generations of
PowerEdge servers. Other tools such as Repository Manager, which enables simple yet comprehensive change management.
OpenManage tools integrate with systems management framework from other vendors such as VMware, Microsoft, Ansible, and
ServiceNow. This enables you to use the skills of the IT staff to efficiently manage Dell EMC PowerEdge servers.
Topics:
• Server and Chassis Managers
• Dell EMC consoles
• Automation Enablers
• Integration with third-party consoles
• Connections for third-party consoles
• Dell EMC Update Utilities
• Dell resources

34 Dell EMC OpenManage systems management

Server and Chassis Managers
● Integrated Dell Remote Access Controller (iDRAC)
● iDRAC Service Module (iSM)

Dell EMC consoles

● Dell EMC OpenManage Enterprise
● Dell EMC Repository Manager (DRM)
● Dell EMC OpenManage Enterprise Power Manager plugin to OpenManage Enterprise
● Dell EMC OpenManage Mobile (OMM)

Automation Enablers
● OpenManage Ansible Modules
● iDRAC RESTful APIs (Redfish)
● Standards-based APIs (Python, PowerShell)
● RACADM Command Line Interface (CLI)
● GitHub Scripting Libraries

Integration with third-party consoles

● Dell EMC OpenManage Integrations with Microsoft System Center
● Dell EMC OpenManage Integration for VMware vCenter (OMIVV)
● Dell EMC OpenManage Ansible Modules
● Dell EMC OpenManage Integration with ServiceNow

Connections for third-party consoles

● Micro Focus and other HPE tools
● OpenManage Connection for IBM Tivoli
● OpenManage Plug-in for Nagios Core and XI

Dell EMC Update Utilities

● Dell System Update (DSU)
● Dell EMC Repository Manager (DRM)
● Dell EMC Update Packages (DUP)
● Dell EMC Server Update Utility (SUU)
● Dell EMC Platform Specific Bootable ISO (PSBI)

Dell resources
For additional information about white papers, videos, blogs, forums, technical material, tools, usage examples, and other
information, go to the OpenManage page at https://www.dell.com/openmanagemanuals or the following product pages:

Dell EMC OpenManage systems management 35

Table 20. Dell resources
Resource Location
Integrated Dell Remote Access Controller (iDRAC) https://www.dell.com/idracmanuals
iDRAC Service Module (iSM) https://www.dell.com/support/kbdoc/000178050/
OpenManage Ansible Modules https://www.dell.com/support/kbdoc/000177308/
OpenManage Essentials (OME) https://www.dell.com/support/kbdoc/000175879/
OpenManage Mobile (OMM) https://www.dell.com/support/kbdoc/000176046
OpenManage Integration for VMware vCenter (OMIVV) https://www.dell.com/support/kbdoc/000176981/
OpenManage Integration for Microsoft System Center https://www.dell.com/support/kbdoc/000147399
(OMIMSSC)
Dell EMC Repository Manager (DRM) https://www.dell.com/support/kbdoc/000177083
Dell EMC System Update (DSU) https://www.dell.com/support/kbdoc/000130590
Dell EMC Platform Specific Bootable ISO (PSBI) Dell.com/support/article/sln296511
Dell EMC Chassis Management Controller (CMC) www.dell.com/support/article/sln311283
OpenManage Connections for Partner Consoles https://www.dell.com/support/kbdoc/000146912
OpenManage Enterprise Power Manager https://www.dell.com/support/kbdoc/000176254
OpenManage Integration with ServiceNow (OMISNOW) Dell.com/support/article/sln317784

NOTE: Features may vary by server. Please refer to the product page on https://www.dell.com/manuals for details.

36 Dell EMC OpenManage systems management

 12
Dell Technologies Services
Dell Technologies Services include a wide, customizable range of service choices to simplify the assessment, design,
implementation, management and maintenance of IT environments and to help you transition from platform to platform.
Depending on your current business requirements and the level of service right for you, we provide factory, on-site, remote,
modular, and specialized services that fit your needs and budget. We'll help with a little or a lot—your choice—and provide
access to our global resources.
For more information, see DellEMC.com/Services.
Topics:
• Dell EMC ProDeploy Enterprise Suite
• Dell EMC Remote Consulting Services
• Dell EMC Data Migration Service
• Dell EMC ProSupport Enterprise Suite
• Dell EMC ProSupport Plus for Enterprise
• Dell EMC ProSupport for Enterprise
• Dell EMC ProSupport One for Data Center
• ProSupport for HPC
• Support Technologies
• Dell Technologies Education Services
• Dell Technologies Consulting Services
• Dell EMC Managed Services

Dell EMC ProDeploy Enterprise Suite

ProDeploy Enterprise Suite gets your server out of the box and into optimized production—fast. Our elite deployment engineers
with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the
clock and around the globe. From simple to the most complex server installations and software integration, we take the guess
work and risk out of deploying your new server technology.

Figure 18. ProDeploy Enterprise Suite capabilities

NOTE: Hardware installation not applicable on selected software products.

Dell Technologies Services 37

Dell EMC ProDeploy Plus
From beginning to end, ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments
in today's complex IT environments. Certified Dell EMC experts start with extensive environmental assessments and detailed
migration planning and recommendations. Software installation includes set up of most versions of Dell EMC SupportAssist and
OpenManage system management utilities. Post-deployment configuration assistance, testing, and product orientation services
are also available.

Dell EMC ProDeploy

ProDeploy provides full service installation and configuration of both server hardware and system software by certified
deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC
SupportAssist and OpenManage system management utilities. To prepare for the deployment, we conduct a site readiness
review and implementation planning exercise. System testing, validation, and full project documentation with knowledge transfer
complete the process.

Basic Deployment
Basic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and
out.

Dell EMC Server Configuration Services

With Dell EMC Rack Integration and other Dell EMC PowerEdge Server Configuration Services, you save time by receiving your
systems racked, cabled, tested, and ready to integrate into the data center. Dell EMC staff pre-configure RAID, BIOS and iDRAC
settings, install system images, and even install third-party hardware and software.
For more information, see Server Configuration Services.

Dell EMC Residency Services

Residency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC
experts whose priorities and time you control. Residency experts can provide post implementation management and knowledge
transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure.

Dell EMC Remote Consulting Services

When you are in the final stages of your PowerEdge server implementation, you can rely on Dell EMC Remote Consulting
Services and our certified technical experts to help you optimize your configuration with best practices for your software,
virtualization, server, storage, networking, and systems management.

Dell EMC Data Migration Service

Protect your business and data with our single point of contact to manage your data migration project. Your project manager will
work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global
best practices to migrate your existing files and data so your business system get up and running quickly and smoothly.

Dell EMC ProSupport Enterprise Suite

With the ProSupport Enterprise Suite, we help keep your IT systems running smoothly, so you can focus on running your
business. We will help maintain peak performance and availability of your most essential workloads. ProSupport Enterprise Suite
is a suite of support services that enable you to build the solution that is right for your organization.

38 Dell Technologies Services

Choose support models based on how you use technology and where you want to allocate resources. From the desktop to the
data center, address everyday IT challenges, such as unplanned downtime, mission-critical needs, data and asset protection,
support planning, resource allocation, software application management and more. Optimize IT resources by choosing the right
support model.

Figure 19. Dell EMC ProSupport Enterprise Suite

Dell EMC ProSupport Plus for Enterprise

When you purchase your PowerEdge server, we recommend ProSupport Plus, our proactive and preventative support service
for your business-critical systems. ProSupport Plus provides you with all the benefits of ProSupport, plus the following:
● An assigned Services Account Manager who knows your business and your environment
● Immediate advanced troubleshooting from an engineer who understands your PowerEdge server
● Personalized, preventive recommendations based on analysis of support trends and best practices from across the Dell
Technologies infrastructure solutions customer base to reduce support issues and improve performance
● Predictive analysis for issue prevention and optimization enabled by SupportAssist
● Proactive monitoring, issue detection, notification, and automated case creation for accelerated issue resolution enabled by
SupportAssist
● On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect

Dell EMC ProSupport for Enterprise

Our ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs. We help
minimize disruptions and maximize availability of PowerEdge server workloads with:
● 24x7 support through phone, chat and online
● Predictive, automated tools and innovative technology
● A central point of accountability for all hardware and software issues
● Collaborative 3rd party support
● Hypervisor, operating system and application support
● Consistent experience regardless of where you are located or what language you speak
● Optional onsite parts and labor response options including next business day or four-hour mission critical
NOTE: Subject to service offer country availability.

Dell Technologies Services 39

Figure 20. Dell EMC Enterprise Support model

Dell EMC ProSupport One for Data Center

ProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than
1,000 assets. This offering is built on standard ProSupport components that leverage our global scale but are tailored to
your company's needs. While not for everyone, this service option offers a truly unique solution for Dell Technologies largest
customers with the most complex environments.
● Team of assigned Services Account Managers with remote, on-site options
● Assigned ProSupport One technical and field engineers who are trained on your environment and configurations
● On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect
● Flexible on-site support and parts options that fit your operational model
● A tailored support plan and training for your operations staff

ProSupport for HPC

The ProSupport for HPC provides solution-aware support including:
● Access to senior HPC experts
● Advanced HPC cluster assistance: performance, interoperability & configuration
● Enhanced HPC solution level end-to-end support
● Remote pre-support engagement with HPC Specialists during ProDeploy implementation
Learn more at DellEMC.com/HPC-Services.

40 Dell Technologies Services

Figure 21. ProSupport for HPC

Support Technologies
Powering your support experience with predictive, data-driven technologies.

Dell EMC SupportAssist

The best time to solve a problem is before it happens. The automated proactive and predictive technology SupportAssist helps
reduce steps and time to resolution, often detecting issues before they become a crisis. Benefits include:
● Value—SupportAssist is available to all customers at no additional charge
● Improve productivity—replace manual, high-effort routines with automated support
● Accelerate time to resolution—receive issue alerts, automatic case creation, and proactive contact from Dell EMC experts
● Gain insight and control—optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect, and get
predictive issue detection before the problem starts
NOTE: SupportAssist is included with all support plans, but features vary based on service level agreement.

Figure 22. SupportAssist model

Get started at Dell.com/SupportAssist

Dell Technologies Services 41

Dell EMC TechDirect
Boost IT team productivity when supporting Dell EMC systems. With over 1.4 million self-dispatches processed each year,
TechDirect has proven its effectiveness as a support tool. You can:
● Self-dispatch replacement parts
● Request technical support
● Integrate APIs into your help desk
Or, access all your Dell EMC certification and authorization requirements. Train your staff on Dell EMC products, as TechDirect
allows you to:
● Download study guides
● Schedule certification and authorization exams
● View transcripts of completed courses and exams
Register at techdirect.dell.

Dell Technologies Education Services

Build the IT skills required to influence the transformational outcomes of the business. Enable talent and empower teams with
the right skills to lead and execute transformational strategy that drives competitive advantage. Leverage the training and
certification required for real transformation.
Dell Technologies Education Services offers PowerEdge server training and certifications designed to help you achieve more
from your hardware investment. The curriculum delivers the information and the practical, hands-on skills that you and your
team need to confidently install, configure, manage, and troubleshoot your Dell EMC servers. To learn more or register for a
class today, see LearnDell.com/Server.

Dell Technologies Consulting Services

Our expert consultants help you transform faster, and quickly achieve business outcomes for the high value workloads Dell EMC
PowerEdge systems can handle.
From strategy to full-scale implementation, Dell Technologies Consulting can help you determine how to execute your IT,
workforce, or application transformation.
We use prescriptive approaches and proven methodologies combined with Dell Technologies' portfolio and partner ecosystem
to help you achieve real business outcomes. From multi-cloud, applications, DevOps, and infrastructure transformations, to
business resiliency, data center modernization, analytics, workforce collaboration, and user experiences—we're here to help.

Dell EMC Managed Services

Reduce the cost, complexity, and risk of managing IT. Focus your resources on digital innovation and transformation while our
experts help optimize your IT operations and investment with managed services backed by guaranteed service levels.

42 Dell Technologies Services

 13
Appendix A: Additional specifications
Topics:
• Chassis dimension
• Chassis weight
• Video specifications
• NIC port specifications
• USB Ports
• Power Supply Units
• Environmental specifications

Chassis dimension
The R250 has the following dimensions:

Figure 23. Chassis dimensions

Appendix A: Additional specifications 43

Table 21. Chassis dimensions
Drives Xa Xb Y Za Zb Zc
4 x 3.5-inch 482 434 mm 42.8 22 mm (0.866 inches) 534.59 mm (21.04 inches) 563 mm (22.16
and 2 x 3.5- mm (17.08 mm(1.68 without bezel 35.64 mm (Ear to PSU surface) inches)
inch (18.976 inches) 5 (1.40 inches) with bezel
inches) inches)

NOTE: Zb is the nominal rear wall external surface where the system board I/O connectors reside.

Chassis weight
Table 22. Chassis weight
System Maximum Weight
4 x 3.5-inch chassis 12.48 kg (27.51 lbs.)
2 x 3.5-inch chassis

Video specifications
The PowerEdge R250 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer.

Table 23. Supported video resolution options for the system

Resolution Refresh rate (Hz) Color depth (bits)
1024 x 768 60, 72, 75, 85 8, 16, 32
1280 x 800 60, 75 8, 16, 32
1280 x 1024 60, 75, 85 8, 16, 32
1360 x 768 60 8, 16, 32
1440 x 900 60, 75, 85 8, 16, 32
1600 x 900 60 8, 16, 32
1600 x 1200 60, 65, 70, 75, 85 8, 16, 32
1680 x 1050 60, 75, 85 8, 16, 32
1920 x 1080 60 8, 16, 32
1920 x 1200 60, 75, 85 8, 16, 32

NIC port specifications

The PowerEdge R250 system supports up to two 10/100/1000 Mbps Network Interface Controller (NIC) ports embedded on
the Motherboard.

Table 24. NIC port specification for the system

Feature Specifications
LOM Onboard LOM 1GbE x 2

44 Appendix A: Additional specifications

USB Ports
Table 25. PowerEdge R250 USB ports specifications
Front Rear Internal (Optional)
USB port type No. of ports USB port type No. of ports USB port type No. of ports
USB 2.0- One USB 3.0 port One Internal USB 3.0- One
compliant port compliant port
iDRAC Direct port One USB 2.0 port One
(Micro-AB USB
2.0-compliant
port)

Internal usb

Figure 24. Installing the internal USB card

Power Supply Units

Energy Smart power supplies have intelligent features, such as the ability to dynamically optimize efficiency while maintaining
availability and redundancy. Also featured are enhanced power-consumption reduction technologies, such as high-efficiency
power conversion and advanced thermal-management techniques, and embedded power-management features, including high-
accuracy power monitoring. The table below shows the power supply unit options that are available for the R250.

Appendix A: Additional specifications 45

Table 26. Power supply unit options
PSU Class Heat Frequency Voltage AC DC Current
dissipation
(maximum) High line Low line
200–240 100–120 V
V
450 W AC Bronze 1871 BTU/hr 50/60 Hz 100–240 V 450 W 450 W N/A 6.5 A-3.5 A
AC,
autoranging
450 W AC Platinum 1725 BTU/ 50/60 Hz 100–240 V 450 W 450 W N/A 6.5 A-3.5 A
hr AC,
autoranging
700 W AC Titanium 2625 BTU/ 50/60 Hz 200–240 V 700 W N/A N/A 4.1 A
hr AC,
autoranging
700 W Titanium 2625 BTU/ N/A 240 V DC N/A N/A 700 W 3.4 A
Mixed Mode hr
HVDC

NOTE: Heat dissipation is calculated using the PSU wattage rating.

NOTE: When selecting or upgrading the system configuration, to ensure optimum power utilization, verify the system
power consumption with the Enterprise Infrastructure Planning Tool available at Dell.com/calc.

Environmental specifications
NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located
with the Documentation > Regulatory Information on www.dell.com/support/home.

Table 27. Operational climatic range category A2

Temperature Specifications
Allowable continuous operations
Temperature ranges for altitudes <= 900 m (<= 10–35°C (50–95°F) with no direct sunlight on the equipment
2953 ft)
Humidity percent ranges (non-condensing at all 8% RH with -12°C minimum dew point to 80% RH with 21°C (69.8°F)
times) maximum dew point
Operational altitude de-rating Maximum temperature is reduced by 1°C/300 m (1.8°F/984 Ft) above 900
m (2953 Ft)

Table 28. Shared requirements across all categories

Temperature Specifications
Allowable continuous operations
Maximum temperature gradient (applies to both 20°C in an hour* (36°F in an hour) and 5°C in 15 minutes (9°F in 15
operation and non-operation) minutes), 5°C in an hour* (9°F in an hour) for tape
NOTE: * - Per ASHRAE thermal guidelines for tape hardware, these are
not instantaneous rates of temperature change.

Non-operational temperature limits -40 to 65°C (-40 to 149°F)

Non-operational humidity limits 5% to 95% RH with 27°C (80.6°F) maximum dew point
Maximum non-operational altitude 12,000 meters (39,370 feet)
Maximum operational altitude 3,048 meters (10,000 feet)

46 Appendix A: Additional specifications

Table 29. Maximum vibration specifications
Maximum vibration Specifications
Operating 0.21 G rms at 5 Hz to 500 Hz for 10 minutes (all x, y, and z axis)
Storage 1.88 G rms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 30. Maximum shock pulse specifications

Maximum shock pulse Specifications
Operating Six consecutively executed shock pulses in the positive and negative x, y,
and z axis of 6 G for up to 11 ms. Six consecutively executed shock pulses in
the positive and negative x, y, and z axis of 6G for up to 11ms.
Storage Six consecutively executed shock pulses in the positive and negative x, y,
and z axis (one pulse on each side of the system) of 71 G for up to 2 ms

Particulate and gaseous contamination specifications

The following table defines the limitations that prevent the damage to the IT equipment and/or, or both failure from particulate
and gaseous contamination. If the levels of particulate or gaseous pollution exceed the specified limitations and results in
equipment damage or failure, you must rectify the environmental conditions. Remediation of environmental conditions is the
responsibility of the customer.

Table 31. Particulate contamination specifications

Particulate contamination Specifications
Air filtration Data center air filtration as defined by ISO Class 8 per ISO
14644-1 with a 95% upper confidence limit.
NOTE: This condition applies to data center environments
only. Air filtration requirements do not apply to IT
equipment designed to be used outside a data center, in
environments such as an office or factory floor.
NOTE: Air entering the data center must have MERV11 or
MERV13 filtration.

Conductive dust Air must be free of conductive dust, zinc whiskers, or other
conductive particles.
NOTE: This condition applies to data center and non-data
center environments.

Corrosive dust ● Air must be free of corrosive dust.

● Residual dust present in the air must have a deliquescent
point less than 60% relative humidity.
NOTE: This condition applies to data center and non-data
center environments.

Table 32. Gaseous contamination specifications

Gaseous contamination Specifications
Copper Coupon Corrosion rate <300 Å/month per Class G1 as defined by ANSI/
ISA71.04-2013
Silver Coupon Corrosion rate <200 Å/month as defined by ANSI/ISA71.04-2013

NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

Appendix A: Additional specifications 47

Thermal restrictions

ASHRAE A3/A4 Thermal restriction

The following list is the restriction for supporting fresh air in all the platform.
● Four fans population is required.
● Non Dell qualified peripheral cards or peripheral cards greater than 25 W are not supported.

Table 33. Fan population

Chassis Configuration Fan Q'ty Fan Location
4x 3.5-inch hot plug with Riser card 4x 4028 Fan 1, Fan 2, Fan 3,
Fan 4
4x 3.5-inch cabled w/o Riser card 3x 4028 Fan 2, Fan 3, Fan 4
2x 3.5-inch cabled with Riser card 3x 4028 Fan 1, Fan 2, Fan 3
w/o Riser card 2x 4028 Fan 2, Fan 3

48 Appendix A: Additional specifications

 14
Appendix B. Standards compliance
The system conforms to the following industry standards.

Table 34. Industry standard documents

Standard URL for information and specifications
ACPIAdvance Configuration and Power Interface https://uefi.org/specsandtesttools
Specification, v2.0c
Ethernet IEEE 802.3-2005 https://standards.ieee.org/
HDGHardware Design Guide Version 3.0 for Microsoft microsoft.com/whdc/system/platform/pcdesign/desguide/
Windows Server serverdg.mspx
IPMI Intelligent Platform Management Interface, v2.0 intel.com/design/servers/ipmi
DDR4 Memory DDR4 SDRAM Specification jedec.org/standards-documents/docs/jesd79-4.pdf
PCI Express PCI Express Base Specification Rev. 2.0 and 3.0 pcisig.com/specifications/pciexpress
PMBus Power System Management Protocol Specification, http://pmbus.org/Assets/PDFS/Public/
v1.2 PMBus_Specification_Part_I_Rev_1-1_20070205.pdf
SAS Serial Attached SCSI, v1.1 http://www.t10.org/
SATA Serial ATA Rev. 2.6; SATA II, SATA 1.0a Extensions, sata-io.org
Rev. 1.2
SMBIOS System Management BIOS Reference Specification, dmtf.org/standards/smbios
v2.7
TPM Trusted Platform Module Specification, v1.2 and v2.0 trustedcomputinggroup.org
UEFI Unified Extensible Firmware Interface Specification, v2.1 uefi.org/specifications
USB Universal Serial Bus Specification, Rev. 2.7 usb.org/developers/docs

Appendix B. Standards compliance 49

 15
Appendix C Additional resources
Table 35. Additional resources
Resource Description of contents Location
Installation and Service Manual This manual, available in PDF format, provides the following Dell.com/Support/Manuals
information:

● Chassis features
● System Setup program
● System indicator codes
● System BIOS
● Remove and replace procedures
● Diagnostics
● Jumpers and connectors
Getting Started Guide This guide ships with the system, and is also available in PDF Dell.com/Support/Manuals
format. This guide provides the following information:

● Initial setup steps

Rack Installation Guide This document ships with the rack kits, and provides Dell.com/Support/Manuals
instructions for installing a server in a rack.
System Information Label The system information label documents the system board Inside the system chassis
layout and system jumper settings. Text is minimized due cover
to space limitations and translation considerations. The label
size is standardized across platforms.
Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone Inside the system chassis
application to access additional information and resources for cover
the server, including videos, reference materials, service tag
information, and Dell EMC contact information.
Enterprise Infrastructure The Dell EMC online EIPT enables easier and more Dell.com/calc
Planning Tool (EIPT) meaningful estimates to help you determine the most
efficient configuration possible. Use EIPT to calculate the
power consumption of your hardware, power infrastructure,
and storage.

50 Appendix C Additional resources