Carring
Carring
Carring
4.0 OBJECTIVES
After studying this unit, you should be able to:
● explain the concept of nursing practice as holistic approach;
● describe the various systems of nursing care;
● discuss the alternative therapies;
● explain the role of a nurse in various systems of nursing care;
● discuss various roles of nurses in different health care settings; and
● describe various alternative/complementary therapies used for holistic nursing care.
4.1 INTRODUCTION
In previous units we have discussed the concepts of nursing and importance of quality
movement in nursing practice. We know that nursing is an occupation, an important
discipline of the health care system and an evolving profession whose product is quality
care accessible to everyone at affordable cost. In order to practice professionally each
nurse should know what nursing is, what is its goal/product. How, where, by whom, and to
whom the product is delivered. In this unit you will learn about quality nursing practice
through holistic approach and using various systems of nursing care. 87
Quality Nursing Practices
4.2 QUALITY NURSING PRACTICE: HOLISTIC
APPROACH
The transformation of health care into a competitive business industry has created many
opportunities for nursing profession. Nurses are in constant and direct contact with the
clients making the nursing department a built-in marketing force for the health care
industry. Nurses being the care providers and cunsumers’ advocates, they must market their
services to promote their clients’ wants and needs. An informed/educated client as a
purchaser of health care, focuses on its quality access and cost.
The definition of nursing given by Henderson includes all the components of holistic
nursing care. She has defined:
To assist the individual, sick or well, in the performance of those activities contributing to
health or its recovery (or to a peaceful death) that he would perform unaided if he had the
necessary strength, will or knowledge. It is likewise her function to help the individual gain
independence as rapidly as possible.
A holistic nurse practitioner must always remember that s/he is always accountable to one
self, the profession and society (including clients). In order to render quality to one’s
services, a nurse should be aware what quality nursing practice is in a nut shell.
Health Care Delivery System is a mechanism for providing services that meet the health
related needs of individuals. The Indian health care delivery system is currently facing a
few crucial challenges:
● Health care providers are seeking cost effective ways to deliver an ever increasing
range of services to the diverse needs of consumers.
● Consumers are demanding greater accessibility to quality health care services at
affordable costs.
● Nursing is still striving not only to establish itself as a reputed profession but also as a
major component of Indian health care delivery system.
● Nursing need to be theoretically and practically equipped with use of technological
advances, biomedical research and state-of-the-art clinical equipment and facilities.
The nurses should be prepared to work within health care delivery system that is complex,
involving myriad providers such as organization, institutions, groups and individuals,
consumers and settings. Health care services in India are delivered by both the public and
private sectors.
Public sectors are financed with tax money. So these agencies are accountable to the
public to provide cost-effective quality care. The public sector includes official or
governmental agencies.
Central Government level
Ministry of Health & Family Welfare
Sate level
Department of Health
Local level
Districl Health Centres
Fig. 4.1: The outline of public sector health care delivery system
Private Sector of the health care delivery system primarily comprises independent
providers who are reimbursed on a fee-for-service basis, i.e. the recipient (patient) directly
pays the provider for services as they are provided.
The variety of settings in which health care is delivered and the roles of nurses in these
settings are given below:
Hospital: Hospitals provide variety of services such as assessment and treatment of
patients (acute and chronic) in OPDs and in-patient areas
● Acute inpatient services
● Emergency care services
● Ambulatory care services
● Critical/intensive care
● Rehabilitative care
● Surgical interventions
● Special therapies
● Counselling services 89
Quality Nursing Practices Nurses’ roles in hospital are of care giver, client/family educator, coordinator of care with
other health care providers, manager of her ward/unit/area, specialist in various diagnostic
and therapeutic specialities within the hospitals. Nurses carry out initial and on-going
assessment, maintain client’s safety, carry out promotive, therapeutic, supportive and
palliative interventions. They are also responsible for recording and reporting in the
hospital.
Extended Care/Long Term Care Facilities: Intermediate and long term care for people
with chronic illnesses or those who are unable to care for themselves, e.g. in nursing homes
and special clinics. Restorative care is provided until client is ready for discharge.
Nurses’ roles in extended care facilities are same as in the hospital. They plan and
coordinate care, provide family support, teaching, counselling and rehabilitative services
and prepare the client for self-care.
Home Health Care Agencies: Curative, rehabilitative and supportive services are provided
at home by many health care agencies. Nurses provide skilled nursing care, referral, first
aid, health promotion services during regular home visiting.
Hospices/Institutions for Terminal Illnesses: These facilities are available in major cities
to care for individuals with terminal illnesses. Main goal of these institutions is to improve
the quality of life until death.
Nurses provide pain control, promote comfort and relieve symptoms by administering
medicines or by using alternative/complementary therapies, e.g. message, healing touch,
relaxation, yoga, meditation and naturopathy. Nurses assist/arrange for spiritual counselling
prepare patients for death and support grieving families. In many hospices residential
facilities are available for family members.
Outpatient Settings: Treatment of illness, physical check-up, diagnostic testing, follow
ups, dietary consultation and simple surgical procedures are the main services provided in
the out-patient settings. These include clinic, physician’s offices, ambulatory (mobile)
treatment centres, diagnostic centres. Day-care centres are also attached to many outpatient
departments such as oncology clinics (for chemo and radiotherapy), family planning
clinics, ophthalmology clinics/ambulatory services. Nurses have additional roles such as
physicians’ assistants (check vital signs, weight-height) prepare clients for diagnostic tests/
physical examination, assist with diagnostic tests, give first aid. Expanded roles of nurses in
these settings are of teacher-counsellor, primary care provider, e.g. in diabetic care clinics,
stoma clinics. They also perform physical and mental status examination, provide dietary
consultation, are members of life support team for ambulance services and maintain
records/census.
Schools: School based clinics may be government or privately funded. They provide
physical and mental health services, conduct health education/exhibitions/surveys in
school.
Nurses may be employed by the school (school health nurse) or appointed by the
government (part of community health project) or private institution. The nurse coordinates
health promotion and disease prevention activities, treats minor illnesses such as fever,
minor injuries, insect bites, fainting etc. She also provides health education to children and
parents, adolescent education/counselling and conducts surveys.
Industrial Clinics: Health and safety of industrial workers are the main goals of industrial
clinics. These may be part of industrial set up in collaboration with governmental/private
hospitals.
Nurses in these settings coordinate health promotion and disease prevention activities, e.g.
pneumoconiosis, tuberculosis testing. They treat minor illnesses and coordinate with
government/private sectors for provision of immunization and health check-up to industrial
workers. Expanded functions include executive check-up, health education on accident
prevention/nutrition/hygiene, maintenance of health records.
Community Health Centres: Professional nursing services are provided in these centres.
These may be rural/urban primary health centres, sub centres and domicilliary services.
Nurses promote health and wellness of individuals, families, and community assigned to
them. Identify and refer patients with health problems to secondary or tertiary care centres.
90 CHN has the responsibility of treating minor ailments, prescription of selected medicines,
maternal and child health, health education, immunization, family welfare and Nursing Care Systems
communicable diseases control programmes. Community health nurse utilizes primary
health care guidelines with special empahsis on preventive and promotive domains
of care.
Other Settings: Disaster management, endemic control cells etc. are other settings that
carry out rescue and transport services, emergency services, general and specialised service
(such as rehabilitation/adoption) for victims of natural and man-made calamities. These
organizations create awareness through mass-media or by arranging workshops on how to
be reeady for disasters.
Nurses coordinate with medical teams, Red-cross in providing rescue and
emergency treatment (life support) to victims at disaster site, in ambulances,
camps and hospitals. Nurses use triage to assess, categorize and treat victims as
per their condition.
Managed Care Organizations are recently upcoming facilities that help the third party
payers and business firms (such as insurance companies) in cost-effective health care
management of their clients. Nurses serve as case managers and maintain clients’ records.
Traditional role
Extended role
Expanded role
So far, various nursing care systems or models have been developed and implemented due
to the influence of various societal, political, professional and organizational factors.
● These systems utilize different nursing care concepts, theories, nursing roles and
functions.
● These are adapted as such or with modifications according to the clients’ health
needs, organizational structure, facilities and availability of nursing manpower.
● None of these systems has ever claimed to be perfect or the best. Some of these,
although developed in early years of nursing history, are used even today and are
being perfected to fit into the current health care delivery system.
Functional
Basic Nursing Team
Nursing Nursing
care
Palliative
care Total
System of Patient
care
Nursing Care
Self
care
Case
Primary Management
Nursing PPC
Table 4.1: Basic Care Components and the Basic Needs of Patients
8. Helping patient keep body clean Keep the body clean and well
and well-groomed and protect groomed and protect the
integument integument
11. Helping patient practice his religion Worship according to one’s faith
or conform to his concept or right and
wrong
12. Helping patient with work, or Work in such a way that there is a
productive occupation sense of accomplishment
13. Helping patient with recreational Play, or participate in various
activities forms of recreation
According to the basic nursing care concept, the nurse should be an expert on planning and
delivering basic nursing care. These aspects of nursing care have to be initiated and
controlled by the nurse. The unique function of the nurse is to provide basic nursing care.
Now you need to review the chief characteristics of basic nursing care concept:
● holistic approach is used to identify nursing care needs
— physical needs
— mental and social needs
94 — spiritual needs
● nursing care is based on a helping relationship Nursing Care Systems
Professional
nursing functions
Intermediate and activities e.g.
nursing organizing an
Simple nursing functions functions and infection control
and activities e.g. activities e.g. programme in a
giving a cold compress dressing a surgical surgical block of
wound a hospital
Nursing Concept/Approach
Basic nursing care (need-based or problem-oriented), self care concept is also used
depending upon various stages of illness. Good scope for utilization of nursing process by
the team.
● Nurse has greater sense of control, greater autonomy and involvement in patients
outcomes.
● Nurse clinicians roles are best suitable for the system.
● Nurse learns to be accountable for quality of care, evaluation and improvement. S/he
gets opportunity to make decision autonomously or in consultation with specialist.
Nursing Concepts/Approach
Patient centered approach (problem-oriented or need-based) with incorporation of self-care
abilities/deficits. Like primary nursing, this method of patient assignment has a scope for
comprehensive/holistic care.
Abdellah (1960) has identified Twenty-one Nursing Problems based on the health needs of
the patients as given below:
The twenty-one nursing problems focus on physical, biological, social and psychological
needs of the patient. The problems are identified according to the condition of the patient,
and his self-help ability. Self-help ability of the patient refers to the ability of the patient to
meet his health care needs. These abilities vary in accordance with the physical, mental and
social capacities of the patient.
▲
Overt Covert Restorative Care
Self-help
ability Problems Problems
Preventive Care
status
After studying patient-centred concept of nursing, you will note the main elements of this
concept. They are:
● impaired state of health of individuals of families lead to nursing problems,
● nursing problems arise when individuals or families need nursing assistance with
meeting health care needs,
● twenty-one nursing problem categories are listed for identifying problems,
● nursing problems may be covert or overt,
● nursing care is individualized and personalized,
● self-help abilities and self-help deficits of individuals and families have to be
considered in identifying nursing problems,
● four broad categories of nursing care are:
— sustenal care
— remedial care
— restorative care
— preventive care
Features
● This system of nursing care was very popular till the beginning of 20th century
● Simple and primitive system
● Clients used to ‘hire’ or appoint nurses to take care of sick patients at home or in the
hospital. Payments were based upon a mutual agreement between the parties.
● Provided one-to-one relationships. Nurse looked after all basic needs, e.g. hygiene,
comfort, nutrition, elimination, recreation. Clients felt satisfied.
Nursing Concept/Approach
Basic Nursing Care (client-centered, need-based). Role of care-giver/physician’s assistant.
Features
Started in 1960s, became popular in 1980s.
● One registered nurse is responsible for patient care over 24 hour period 7 days a week
from the time the patient is admitted to the hospital till the discharge.
● Primary nurse is assigned the total care of a patient by the head nurse or nursing
coordination for initiating and updating the nursing care plan.
● An associated nurse works with the same patient on other shifts and on the primary
nurses’ ‘day off’. The associate nurse carries out the plan established by the primary
nurse.
● Nurses mostly find greater job satisfaction because they have more autonomy and
control over the care giver. They can enjoy extended and expanded roles alongwith
traditional role of care giver.
Nursing Concept/Approach
Individualised (problem-oriented/need-based) patient-centred approach, and self care
100 models can be incorporated in this system. Primary nurse can utilize nursing process for
holistic assessment and care of clients.
Challeges and Issues Nursing Care Systems
More nurses are required for this method of care delivery and it is more expensive than
other methods.
● Level of expertise and commitment may vary from nurse to nurse which may affect
quality of patient care.
● Associate nurse may find it difficult to follow the plans made by another if there is
disagreement or when patient’s condition changes.
● Nurses may become possessive of their patients and may not delegate responsibilities
when transferred from primary care setting to other settings.
● Primary Nursing Care System is good for long-term care, rehabilitation units, nursing
clinics, geriatric, psychiatric, burn care settings where patients and family members
can establish good rapport with the primary nurse. Need for nursing care standards
and protocols for quality assurance.
Features
Orem (1971) developed this concept of nursing which focuses on the individual and his
self-care needs. According to Orem, the special concern of nursing profession is man’s
need for self-care action in order to sustain life and health, recover from disease or injury,
and cope with their effects.
Self-care is the practice of activities that individuals personally initiate and perform on their
own behalf to maintain life, health and well-being.
Nursing assistance is required to overcome self-care limitations of individuals, families,
and communities. There are five methods or techniques of helping:
● Acting for or doing for another.
● Guiding another.
● Supporting another
● Providing an environment that promotes personal health and development.
● Teaching another.
According to this concept, there are three basic types of nursing systems as follows:
● Wholly compensatory nursing system.
● Partly compensatory nursing system.
● Supportive-educative system.
Orem’s self-care concept is discussed in detail in unit 3 of Block 1.
Nursing Concept/Appraisal
Basic nursing care (need-based or problem-oriented), utilization of nursing process by the
individual nurse or team of nurses.
Thinking and
>
Feeling
Changes in
>
body cells
>
Release of neurotransmetres
by nerve cells
Fig. 4.8: Transmission of signal to the body
Person’s feelings and thinking processes can affect their state of health. Their faith, beliefs,
rituals can be utilized to promote health (sense of well being). Nurse as a holistic
practitioner helps the client call forth his or her inner resources (will, defence mechanisms,
immunity) for healing. In order to accomplish this, the nurse must develop:
i) Knowledge base
ii) Respect for individuality and culturally based health beliefs of clients
iii) As a Role model – demonstrating self confidence, emotional stability and positive
health behaviour
iv) A focus – sense of direction and specific goals.
“Nature alone cures ............. and what nursing has to do is to put the patient in the best
condition for nature to act upon him”. These are the words of Florence Nightingale who 103
Quality Nursing Practices stressed on the importance of environment, i.e. fresh air, light, warmth and cleanliness;
these properties act on the patients’ internal environment to enhance healing. According to
her, nursing is guiding or helping the patient to utilize the healing power of nature as best
as he or she can. Alternative/complementary therapies are noninvasive, natural and simple.
These are classified under following category.
Nutritional therapies
foods and folk lore
antioxidants and free radicals
macrobiotic diet
Other systems of medical practice
Ayurveda
Homeopathy
Oriental medicine
Naturopathic medicine
Herbal medicine
Acupuncture
Aromatherapy
Colour therapy
Magnetic therapy Fig. 4.9: Energy zones of a holistic human being
Refer Unit 5 of this block for details of these systems of medical practices.
These are the methods by which an individual can consciously control some functions of
the sympathetic nervous system, e.g. heart rate, respiratory rate, blood pressure, muscle tone,
etc.
104
Therapeutic benefits of these methods are stress relief, relaxation of body and mind, Nursing Care Systems
reduced level of lactic acid, decreased oxygen consumption and slowed heart rate due to
decreased work load on heart; decresed blood pressure, improved functioning of immune
system, relief from discomfort and altering behaviours.
Principles of these techniques are: Self regulation, focusing and quiet environment.
i) Meditation is quieting the mind by focusing one’s attention. A sense of oneness with
self, universe and Greater Power is felt. Nurses can teach this modality to clients by
using verbal cues, counting the clients inhalations and exhalations while focusing on
breathing, an inspirational word, phrase or prayer.
ii) Relaxation is the therapetic form of meditation. One technique of relaxation is
progressive muscle relation (PMR). The client focuses on skeletal muscles and
alternatively contracts and relaxes them. Nurses in all settings can learn and teach
relaxation response to clients.
iii) Imagery is a type of thinking using one’s senses to evoke the imagination. Nurses can
create guided imagery for clients who are capable of hearing and following nurse’s
suggestions of meaningfully positive, physiological images. Patient with fracture can
be shown stages of bone healing with the help of a chart/model and asked to imagine
these stages happening in his own body. Imagery can also be used for distracting the
clients’ attention from pain and negative emotions, for decision making (quitting
smoking) and for altering behaviours.
iv) Biofeedback is measuring physiological responses such as skin temperature, blood
pressure, electrical activity in muscles, brain and heart before and after the relaxation
therapy. The individual receives and interpretation of these responses and taught how
to manipulate these responses through mental activity. Biofeedback sittings are used
to restore lost sensation, relax tense muscles, relieve tension and migraine headaches,
reduce bruxism (grinding of teeth) and relief from backache.
v) Therapeutic hypnosis combined with imagery and guided suggestions induce altered
state of consciousness (a trance). Suggestions can be phrased directly as “your eyes
are slowly closing and you are feeling sleepy” or indirectly as “you are feeling
yourself floating on clouds”. Hynosis is an effective adjunct for pain reduction,
anxiety, insomnia and diversion.
vi) Hobbies and diversion therapies also affect the mind and body therapeutically.
Aristotle advocated a process referred to as “psychocatharsis” whereby a musical
experience could raise the soul to ecstasy, and individual who suffered from
uncontrollable emotions would return to the normal state of mind. Subsequent
empirical studies have demonstrated that various types of musical experiences can
produce changes in respiration, heart rate, blood pressure, myocardial oxygen
consumption, gastrointestinal function and anxiety levels. Playing or listening to
music, painting or watching someone creating a beautiful piece of art, watching a
dance performance, laughing and caring for a pet produce pleasant emotions and
distract the mind from unpleasant stimuli. The nurse can help a patient select an
appropriate diversional therapy to bring about a desired outcome. Avoid situations
that may evoke unpleasant memories and emotions.
vii) Cognitive therapy uses cognitive techniques to help patients cope more effectively
by modifying negative irrational thinking. The nurse as a cognitive therapist guides
the individual through a process of insight, awareness, and self-discovery. There are
three steps in this process.
a) Stop and take a breath: Release physical tension and become aware that a stress
had taken place, you are upset and recognise physical changes occurring in
response.
b) Reflect: Recognize automatic thoughts and the connection between negative
thoughts and emotions. Are there any errors in your thinking? Example suicidal
thoughts.
c) Choose a more healthful way to respond: challenge thoughts and beliefs that are
irrational negative and unrealistic. Enhance effective coping and problem solving
by communicating with the counsellor, seeking advice, setting realistic goals and
acting.
105
Quality Nursing Practices The process of cognitive restructuring influences health by preventing and managing stress
(disease) positively.
Cobra
Half-spinal twist
Fig. 4.10: Different postures used in Yoga
b) The traditional medical model focuses upon healing rather than cure. (T/F)
c) Holistic care model focuses upon the belief that person’s thinking and
feelings affect their health. (T/F)
d) The holistic nurse is a role model for clients. (T/F)
Column A Column B
a) Healing i) Traditional medical practice
b) Reiki ii) Mind-body: self regulation
c) Biopsychosociocultural iii) Human being
spiritual dimensions iv) Guided imagery
d) Contolling asthmatic v) Holistic nursing
attack by imagining vi) Energetic-touch
108
Nursing Care Systems
4.4 LET US SUM UP
In this unit we have discussed the relevance of qualiy nursing practice in todays’ context.
Quality, access and cost effectiveness of health services are the key words on which the
modern health care consumers focus upon. We also deliberated upon definitions of nursing
and nursing practice from the perspective of a holistic nurse.
Nursing as a profession needs to focus on Quality care Holistic nursing practitioner must
develop a sense of responsibility and accountability of total nursing is nursing process
which is a holistic Caring Process. Nursing practice depends upon a strong knowledge base
(concepts, principles, theories and models) supported by education and administration.
Nurses practice in various typs of institutional and community based settings having
different roles and functions which includes: Traditional role, Extended roles, Expanded
roles. Three important domains of holistic nursing care are: Primary: Preventive–promotive
care, Secondary: Remedial–curative care, Tertiary: Rehabilitative–palliative-restorative.
These domains are overlapping, Holistic nursing practice uses important nursing care
concepts (Patient centred, Basic nursing care and self care), human resources, settings/
facilities to develop practical and realistic nursing Care Systems. These systems with
modifications/restructuring can be utilized effectively to suite general special and changing
needs of patients: Case method, Functional and Team nursing, Primary nursing, Total
patient care, Case management, Progressive patient care.
These nursing care systems can not be practiced in isolation but in combination to render
cost-effective, efficient, holistic quality care.
Holistic nursing focuses on an individual as a biopsychosocio-cultural and religious being
(holistic being) the nurse as a facilitator of healing/health (sense of well being, harmony
and unity within, with environment and God) also respects the beliefs, values and practices
of clients. A holistic nurse utilizes conventional as well as alternative and complementary
therapis or modalities to facilitate healing and not just cure from disease. Some of the broad
categories of A/C therapies are: Mind-dody control: Self-regulatory therapies, Body
movement: Manipulation therapies, Energetic touch: manual therapies, Spiritual therapies,
Nutritional therapies, Other alternative systems of medial practice.
d) T
2) a) Mind body control
b) Body movement: Self regulatory therapies
c) Energetic tough therapies
d) Spiritual therapies
e) Nutritional therapies
f) Other systems of medical practice
3) a) Mind body: self regulatory
b) Yoga
c) Energetic tough
e) Alternative
4) a) i
b) vi
c) v
d) ii
111