IMTEYAZ AHMAD

Plot 105, sangam nagar, ring road Nagpur-440013

[email protected]/[email protected]
Mobile/Whatsapp: +918600038911 / +917208835363 Skype: imteyazbabu
Passport Validity: 2029, African Driving License Validity: 2023
Profile Summary:
Strategic Technology champion who brings 25 years of deep technical expertise, business vision and a
motivational leadership style to the challenges of reducing cost, streamlining efficiency and growing operational
competency, clear communication bridge among senior executive leadership, non-technical stakeholders, and
“in-the-trenches” technical team. Metrics-driven leader who directs complex, multifunctional teams of up to 74
professionals in the delivery of industry-leading infrastructure uptime. Tenacious negotiator who consistently
reduces vendor cost. Bottom line focused professional who successfully manages budgets of up to $40 Million.
Technical agnostic thinker who spearheads major initiatives across multiple disciplines including infrastructure,
ERP System (SAP S/4 Hana/Oracle EBS), Database Administration, Disaster recovery, Help Desk, Solutions
Architecture, and Integration engineering. Motivational Coach and mentor who forges top-performing teams
with industry leading levels of retention.
Confident and dedicated technology leader able to lead all phases of digital transformation initiatives while
mentoring and motivating teams, successfully creating and implementing a digital change agenda. Setting
Digital Strategy and manages technology roadmaps and governance in the areas of Cloud computing, DevOps,
RPA, AI, Automation and other digital technologies. Skillfully align technical solutions with corporate
objectives; deep knowledge of current industry trends along with technology capabilities related to architecture
& technology across applications, utilities and infrastructure, establishes vision, strategy, and journey maps that
align with business priorities for the enterprise. Developing and communicating architectural artifacts such as
strategy, technical models, policy, standards, guidelines, roadmaps, and maturity models , Strong understanding
of enterprise and solution design patterns and best practices , Researches new technology advancements and
conduct evaluations focused on optimizing and improving infrastructure configuration, performance, capacity,
availability, and operational reliability, Verify compliance of all architectures and solutions with IT Principles,
enterprise & domain conceptual & logical architectures, application & technology standards, Manages
exception requests to solutions which are not compliant with IT principles, strategies, architecture, patterns &
standards. A key member of governance boards and councils to manage architecture controls, expert knowledge
of business services- and BPM-based web application architecture, expert knowledge of architecture
frameworks, methodologies, and tools (e.g. The Open Group Architecture Framework TOGAF accreditation,
COBIT,ITIL), Having expert knowledge of Architecture Maturity Evaluation concepts and metrics (e.g.,
ACMM), Partners with other Architects, Engineering, Operations and other stakeholders to design,
communicate and implement Strategies, Technology Roadmaps, Standards, Processes, Services, Infrastructure
and Application solutions, Performs ROI and other cost-benefit analysis of strategies and solutions, Leads
transformational infrastructure project implementations driving service transition from architecture into
operational delivery , Experience in implementing quality guidelines, standards and procedures, Expertise in the
areas of Information Security and Risk Management, Business Continuity, Disaster Recovery, Work with the
enterprise architecture team and various technology and business stakeholders to establish and manage an
enterprise architecture asset repository, Specialized in EOE ICT Solutions; Data center Design, reengineering
and upgrade, Data Center Virtualization , in-depth Experience of designing and implementing SDN/NFV,
Cloud based Solutions ( IaaS, Paas, Saas, CSaaS, SOD, ITaaS), NMS and OSS/BSS/ICT solutions, excellence
in SD-WAN, SDN/NFV(Cisco ACI, VMware NSX, Arista/Nuage), Consolidation, optimization, Data center
Availability & Risk Assessment, Data Center Power & Cooling System Analysis, Data center setup and
Operational Capabilities Assessment, Data Center Disaster Recovery, Data Center Migration, Security
Surveillance system(CCTV, MIDS, FIDS, Card/Biometric Access Control), Fire Alarms/Fire fighting System,
IP-TV, IP-PBAX/IP Telephony , Public Address, Audio Visual system,
AREAS OF EXPERTISE:
IT Operation Process Improvement Global Team Leadership IT and Business Strategy
Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei etc.
 Vendor/SLA Cost Reduction Infrastructure design, ITIL/COBIT
Management Deployment and
Maintenance
COBIT ISO27001&2 Software Services

NOTABLE ACHIEVEMENTS:
ERP Implementation:
 Led Successful Merger, integration, upgrade and go-live for SAP S/4 Hana for world’s largest LNG
companies.
 Optimized the entire business process and improved process owners (end users) productivity &business
Intelligence reporting efficiency through successful implementation & integration of ERP (Oracle e-
business suite, which has been recognised as the 1st Model HA implementation in Middle east; where
Hardware (sun), OS(sun),HA App(sun), Database, ERP APPs everything comes from Oracle , fully
integrated single vendor solution hence better control of IT asset& easy vendor management .
 Evaluated and Selected alternative SAP ERP infrastructure substitute based on latest technology and
reduced the Capex & Opex by 60% while optimized performance and availability of the SAP ERP
infrastructure for various large enterprises and Government clients.
 Planned and architected the remote BCP/DRP for SAP ERP in out-sourcing model (Cloud) which saved
millions on Capex & OPex.
Business Continuity/High Availability:
 Reduced business downtime from days to minutes/hours and achieved 99.999% up time by planning &
implementing contingency of human resources, Hardware, applications, Multi site wired & wireless
WAN using smart and most proven, cost effective, user friendly and platform independent solutions.
Electronic Filing System:
 Transformed paper based organization into paperless organization which optimized the workflow
through automatic document tracking and on demand access to client & suppliers records and
maintained the privacy of data and information that who can access to information, while retaining the
records for regulatory compliance and saving more than 100,000 $ on physical storage space rental.

Business Communication and collaboration:

 Reduced the business travel & communication expenses by 50% and improved the utilization of Man
hours by 30% through successful implementation of Unified Communication Solutions (intranet forums,
intranet conferencing and business mailing solutions).

 Evaluated and planned the strategy for local & International VOIP solutions and E-fax to cut the
communication cost of company by 40%, which saved more than SAR300,000 year on year.

Enterprise wide change Audit:

 Planned and successfully implemented enterprise change auditing tools, which gives the complete
report of all the changes enterprise wise and the impact of that change to the business and recovery and
resumption option to undo the unwanted and un-expected changes driven by hackers and internal
threats.

Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei etc.
Team Capacity Building:
 Led more than 200 IT & business consultant in achieving Annual Operating plan worth more than 1000
crore.
 Identified various seminar and sent the team for upgrading their knowledge as per global industry
standard which makes them more productive, efficient and capable to deliver the services in–house
which will result a secure , better and robust IT& business infrastructure and will save more than
Million dollar hard cash on OPEX year on year.

 Mentored team on next generation solutions and services for business continuity , high availability and
business process in cloud , which led the sales and pre-sales team to help the enterprise customers in
maximizing the business availability and optimum utilization of business resources including Human
resources , hence resulted more ROI and better revenue for clients as well for the company.
 Developed vendor policy and made compulsory for all vendors to transfer the knowledge to in-house
team to deliver and manage the infrastructure & Application in-house along with step by step
documented process and procedure for each system.
 Evaluated the team capacity and restructured the team organization chart with right roles and
responsibilities and motivated team for learning and growth which will lead them to add more value to
company and to their career objectives.

 Introduced and implemented the ISO, TQM, ITIL and other industry best practices and standards to
deliver the services with speed First time right.
Technology Upgrade & infrastrcutre optimization.
 Saved 30% Capital expenditure and more than 60% on annual TCO by leading the architecture and
implementation of latest technology, Virtualization to maximize the utilization of underutilized
Servers. & Also reduced the complexity and downtime because virtual environment never goes down.

 Transformed Cost center (legacy DC facilities) into profit center by upgrading and right sizing space,
Power, Cooling, Managed Services and operational efficiency to cater the current & future needs which
reduced 40 % IT complexity and TCO costs while increased 60% returns on investment (ROI), people
productivity& efficiency .

Multi-Site Operations:
 Designed, Architected and led the successful implementation of multisite VPN over Vlan to connect
country wide 700 Govt offices which enables country wide secured data communication.
 Designed, architected and led the successful implementation of multisite, multivendor(ISP), multi-
homed wired& wireless WAN infrastructure to connect country wide 35 branches of retails chain with
maximum uptime SLA 99.999, which makes business availability up to global expectations and
standard.
Business Coalition (partnership):
 Build the strategic alliances with competent Competitors and Vendors/service providers which
eliminated the business threats, build internal competency, reduced CAPEX& OPEX and broaden the
range of services to cater the current and future needs of clients ; which resulted 300 Million of new
revenue YOY; while saving on CAPEX of more than 120 million.
Automated Ecommerce based CRM.
Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei etc.
  Planned and architected ecommerce enabled automated CRM which reduces the Opex & Capex and
turned around the business from million dollars to billion dollars.

Knowledge Management System:

 Initiated documentation and knowledge management global best practice

Quality Policy and Procedure:

 Audited & assessed the current infrastructure and developed and deployed Quality Management
System, Quality Operation Procedure, Quality System Procedure as per ISO 9000:2000, ISO 20000(BS
15000), ISO 27001 ,COBIT, SOX, and ITIL framework.

LEADERSHIP CAREER HISTORY:

Head IT Services – ICS Technology Services , 2021–Present
Company Profile: World’s leading ICT Consulting and outsourcing company.

Enterprise Architect- Qatar Gas Ltd , Qatar, 2018 –2020

Company Profile: World’s largest LNG.
Responsibility includes Designing and Architecture enterprise Architecture as per the best Practices of TOGAF and
Archimate. Serve as an advisory to CXO & PMO on IT strategy and infrastructure.

Head- IT Services- ICS PVT LTD, (Middle East & Africa), May 2011 –March 2017
Company Profile: World’s leading IT & business solutions company; focused on Business automation and end to end
IT infrastructure Solutions for Enterprises in Africa, Middle East, Australia and APAC region.

Head – IT, HUSSEIN BAKRY GAZZAZ LTD , JEDDAH, SAUDI ARABIA, NOV2010 –APR2011
Company Profile: Saudi Arabia largest Perfume & exclusive luxury items manufacturer, dealer and distributor , having
more than 35 Exclusive mall pan Saudi Arabia with more than 300 POS.

Dy. General Manager - IT Services (IDC, Managed Services and IT security)

BHARTI AIRTEL LTD NOV2008 –April 2010
Company Profile: World fifth largest telecom & ISP having presence in more than 19 countries with more than 300
million customers worldwide.

Sr. IT Consultant
MOHSIN HAIDER DARWISH LLC, OMAN SEPT-2006 –OCT 2008
Company Profile: Oman’s Largest Group of companies having presence globally having highest level of Partneship
with world Leading ICT OEM like Dell, Microsoft, EMC, VMWARE,NOKIA, Cisco, 3Com, Oracle, HP, Acer, Mitel and
many more.

IT Manager
SKJ GROUP, BRUNEI DARUSSALAM SEPT 2000 –AUGUST 2006
Company Profile: Brunei Darussalam’s Largest Group of companies having presence country wide , involved in ICT ,
OIL&GAS, Retail, Manufacturing, Shipping etc.

Technical Support Engineer.

NETTECH SOLUTIONS AUG1996-JULY2000
Company Profile: North India leading consulting group providing end to end ICT support and services to SME clients.

TECHNICAL SKILL :
Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei etc.
ERP SOLUTIONS:
 Oracle ERP E-business Suite, SAP S/4 Hana, Empower, Everest, SHCI (Healthcare), Tally.
PROGRAMMING & DATABASE:
 VB6, C, COBOL, Oracle, MS SQL, FoxPro, Dbase, Filemaker pro.
MAIL SERVER:
 MS Exchange 5.5/2000/2003/2007, Lotus Domino Server, Mdaemon Server, Symantec AV for Exchange, Anti-Spam using
DNS Blacklists, White lists & Keywords, GFI Mail Essentials & Mail Security Products
DOCUMENT MANAGEMENT SYSTEM:
 Documentum, laserfiche, EB Suite, MS Portal Server
PROJECT MANAGEMENT:
 MS PROJECT 2007/10
OPERATING SYSTEM:
 Windows NT/2K/2k3/8, Sun Solaris, Red Hat Linux.
FIREWALL:
 Cisco ASA, MS ISA Server, Checkpoint, Fortinet, Sonicwall, Netscreen,
HIGH AVAILABILITY TOOLS:
 Cisco, Barracuda, Citrix, Radware, F5, Veritas,VCS,Sun Cluster, MS Cluster.
DRP/BCP/BACKUP TOOLS:
 PlateSpin Forge, Symantec VERITAS Net backup/Backup Executive, Acronis, Doubletake, VMWare.
NETWORK MONITORING & MANAGEMENT:
 HP OpenView, Cisco works, Cisco QPM, CISCO NAM, Dell OpenManage, Solarwinds, OP Manager, GFI LAN Guard,
NETPRO Change Auditor
ANTIVIRUS:
 Macafee, Sophos, Symantec Norton Anti Virus, Trend Micro , AVG, Avast, Panda Software etc.
ROUTERS & SWITCHES:
 CISCO ROUTER 1800, 2600, 2800, 7200, 7600 & CISCO CATALYST CE500, 2900, 3500, 3700, 4500, 6500 ETC
SERVERS & STORAGE SOLUTIONS:
 Dell , HP, IBM, Super Micro, SUN, Netapps
SECURITY AUDITING TOOLS:
 Backtrack, Ecora Enterprise, Netpro Change Auditor, Retina, Nessus, nMap, ISS Scanner, AppDetective, LANalyzer,
SAINT, kismet, GFI LanGuard, Paros Proxy, Dsniff etc.

NOTABLE PROJECTS:
Gazzaz Ltd, Kingdom of Saudi Arabia.
Led Success implementation /customization and go Live for Oracle Apps ERP and Optimized the entire business process( includes
WMS/ Logistics/Supply Chain/ Finance/ Business Intelligence/ HRM/CRM and Point Of Sale –POS) and improved process owners (end users)
productivity &business Intelligence reporting efficiency through successful implementation & integration of ERP (Oracle e-business
suite, which has been recognised as the 1st Model HA implementation in Middle east; where Hardware (sun), OS(sun),HA App(sun),
Database, ERP APPs everything comes from Oracle , fully integrated single vendor solution hence better control of IT asset& easy
vendor management .
Planned, designed and architected Clustered wireless& Wired WAN infrastructure for connecting 35 Malls and more than 200 POS
in the kingdom.
MAADEN, Kingdom of Saudi Arabia: Planned, designed, architected, Implemented and tested 14 KM Campus Fiber & Copper
Backbone core network infrastructure &Cisco IP Telephony Solutions Infrastructure for 1500 Employees.
Marafiq, Kingdom of Saudi Arabia: Planned, designed, architected, Implemented and tested Secured Wireless WAN (Long
distance Free Frequency PTP) Infrastructure and Branch Site LAN for IP Telephony and Security Surveillance System
Prime Minister office, Kingdom of Brunei Darussalam.
Planned, designed, architected and led the successful implementation of WAN infrastructure (VPN over VLAN) for connecting 700
Government offices pan Brunei Darussalam.
Brunet Internet exchange, Kingdom of Brunei Darussalam.
Planned, designed, architected and led the successful implementation of internet exchange to keep local traffic locally and pass only
global traffic on backbone network hence saving multi million on international bandwidth and optimizing the performance for
Telecom Dept of Brunei Darussalam.

Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei etc.
Ministry of Manpower, Sultanate of Oman.
Planned, designed, architected wireless Campus & WAN infrastructure for making an anytime anywhere HOTSPOT zone for all the
engineering colleges at multiple locations in the kingdom.
NCDEX, India.
Planned, designed, architected clustered WAN(999.99% SLA) infrastructure from 3 ISP and led the successful implementation of
Zonal exchange in metro and major cities of India

EDUCATIONAL QUALIFICATION:
 Master of Science- Information Technology.
 Bachelor of Science- Information Technology.
 Higher National Diploma in Computer Application.

CERTIFICATION
 Certified Information System Auditor ( CISA)
 TOGAF 9.2 Certified Enterprise Architect
 Information Technology Infrastructure Library (ITIL).
 Cisco Certified Internetwork Expert ( CCIE- voice)
 Cisco Certified Network Professional (CCNP)
 Cisco Certified Network Associate (CCNA)
 Sun Solaris System Administration 8(I & II)
 Microsoft Certified System Engineer (MCSE 2000)
 Certified Information Security Manager(CISM)
 Certified Ethical Hacker(CEH)
 Certified Computer Hacking Forensic Investigator (CHFI)
 Advanced Training in Sun High Availability(Cluster) Management
 Advanced Training in Symantec Veritas High Availability(Cluster) Management
 Advanced Training in Symantec Veritas Disaster Recovery Management
 ISO 9000:2000 Certified Internal Quality Auditor
 Certified Information System Security Professional ( CISSP) (Trained)
 Advanced Training in Balanced Score Card Solutions Deployment.
 Training in Total Quality Management.
 Training in Project Management Professional (PMP).
 Training in Information Security Management System (ISMS) (ISO 17799 - BS7799 - ISO 27001)

Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei etc.