Pantum M7300 Series User Guide en V1 1
Pantum M7300 Series User Guide en V1 1
Pantum M7300 Series User Guide en V1 1
It is recommended that you read this Guide carefully before using the printer
Preface
Welcome to the Pantum series products!
To protect your vital interests, please carefully read the following statements.
Legal Notice
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Pantum and Pantum logos are registered trademarks of Zhuhai Pantum Electronics Co.,Ltd.
Microsoft®, Windows®, Windows Server® and Windows Vista® are trademarks registered by
Microsoft Corporation in the United States or other countries/regions.
Google Cloud Print is a trademark of Google Inc.
Mopria®, the Mopria® Logo and the Mopria® Alliance logo are registered trademarks and
service marks of Mopria Alliance, Inc. in the United States and other countries. Unauthorized
use is strictly prohibited.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other
countries.
The ownership to the names of the software in this User Guide belongs to their respective
companies in accordance with corresponding license agreement, and they are referred for
instructions only.
All other product and brand names herein may be the registered trademarks, trademarks or
service marks of their respective owners, and they are referred for instructions only.
&RS\ULJKW
The Copyright of this User Guide is owned by Zhuhai Pantum Electronics Co.,Ltd.
It is prohibited to copy, translate, modify and transmit this User Guide by any means or in any
form without the prior written consent of Zhuhai Pantum Electronics Co.,Ltd.
Version:V1.1
I
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For a better user experience, Zhuhai Pantum Electronics Co.,Ltd. reserves the right to make
changes to the User Guide. The information contained herein is subject to change without
notice.
Users are responsible for any damages arising from failing to follow this User Guide.
Meanwhile, except the express warranty made in the product maintenance manual or service
commitment, Zhuhai Pantum Electronics Co.,Ltd. does not make any express or implied
warranty or guarantee to this User Guide (including composing or words).
Using this product to copy, print, scan certain documents or images or make other forms
of operations may be prohibited by the local laws. If you are uncertain about the legality of
using this product for certain documents or images, you should consult your legal advisor in
advance.
The product can only be used safely in the non-tropical areas at an altitude no higher than
2000 meters.
Safety Precautions
Disconnect the product from power supply
The product should be placed near or easily accessible to outlet for unplugging to cut off the
power in time!
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The laser radiation is harmful to the human body. Since laser components are completely
sealed in the printer, laser radiation will not leak. To avoid laser radiation, please do not
randomly disassemble the printer!
The printer follows the provisions of Class 1 laser products under CFR standard. The printer
has a Class III b laser diode, which has no laser radiation leakage among laser components.
The laser components shall complies with the requirements of: U.S. Code of Federal
Regulations, 21 CFR 1040, IEC 60825-1
The following label is attached to the laser components inside the printer:
II
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Please note the following safety warnings before using the printer:
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III
Precautions
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2.Familiarize yourself with the basic principles associated with operating electrical appliances.
3.Comply with all warnings and instructions marked on the equipment or specified in the
manual supplied with the equipment.
4.If the operating instructions conflict with the safety information, please refer back to
the safety information, as you may have misunderstood the operating instructions. If you
cannot resolve the conflicts, please call the Customer Service Hotline or contact a
service representative for help.
5.Before cleaning the equipment, remove the power cord from the AC power supply outlet.
Do not use liquid or aerosol cleaners.
6.Please make sure that the equipment is put on a stable desktop surface to avoid serious
damage caused by the falling of the equipment.
7.Do not put the equipment near a radiator, an air conditioner, or a ventilation pipe.
8.Do not put any articles on the power cord. Do not put the equipment at the place where its
power cord could be stepped on by people.
9.Outlets and extension cords must not be overloaded. This may reduce performance and
could result in fire or electric shock.
10.Do not allow pets to chew on the AC power cord or the computer interface cable.
11.Do not allow sharp objects piercing equipment slot, so as to avoid contact with the high-
voltage device, which otherwise may result in fire or electric shock. Take care not to spill
liquids onto the equipment.
12.Do not disassemble the equipment so as to avoid the risk of electric shock. Necessary
repairs may only be carried out by professional maintenance personnel. Opening or removing
the cover could result in an electric shock or other potential hazards. Incorrect disassembly
and assembly could also result in an electric shock during future use.
13.If any one of the following occurs, disconnect the equipment from the computer and pull
out the power cord from the AC wall socket and contact a qualified member of the service
personnel for maintenance:
14.Only adjust the control mentioned in the instructions. Incorrect adjustment of other controls
may result in damage and mean that professional maintenance personnel need to spend
more time fixing it.
IV
15.Do not use the equipment in a thunderstorm so as to avoid the risk of an electric shock. If
possible, pull out the AC power cord during a thunderstorm.
16.If you continuously print multiple pages, the surface of the tray will become very hot. Take
care not to touch this surface, and keep children away from this surface.
17.The signal wire of the device connected with the printer can not be connected to the
outdoors.
18.Please ensure timely ventilation in case of a prolonged use or printing huge amounts of
documents in a poorly ventilated room.
19.In standby status, the product will automatically enter into the power saving (sleep) mode if
it does not receive any job order for a while (such as 1 minute); and it can realize zero power
consumption only if it has not been connected with any external input power supply.
20.As the Class 1 equipment, the product must be connected to the power supply outlet with
protective grounding line when using.
21.This product should be placed according to the shipping marks on the product package
box during delivery.
22.This product is a kind of low-voltage equipment. When using this product below the
specified voltage range,please refer to the product precautions or call Pantum Aftersales
Service Centre, if the toner comes off the printed contents, or the equipment starts slowly.
23.This product is sold as a complete machine. The consumers can go to Pantum Aftersales
Service Centre to purchase parts they need. If the product sold is inconsistent with the
package list, please go to the specified Aftersales Service Centre to solve the problem.
24.Install this product in a place with the temperature between 10℃ and 35℃ and the relative
humidity between 20% and 80%.
25. For security and other reasons the printer may switch to intermittent printing after a certain
amount of continuous printing.
26.This device complies with Part 15 of the FCC Rules and Industry Canada licence-exempt
RSS standard(s). Operation is subject to the following two conditions:
(2) this device must accept any interference received, including interference that may cause
undesired operation.
This equipment complies with Canada and FCC radiation exposure limits set forth for
uncontrolled environments.
This equipment should be installed and operated with a minimum distance of 20cm between
the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
V
28.This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
29.Changes or modification not expressly approved by the party responsible for complianc
could void the user’s authority to operate the equipment.
30.The power consumption of the product with wireless function is 2.710W / without wireless
function is 1.888W in networked standby if all wired network ports are connected and all
wireless network ports are activated.
31.Shielded cables must be used with this unit to ensure compliance with the Class B FCC
limits.
33. This equipment complies with Part 68 of the FCC rules and the requirements adopted by
the ACTA. On the back of this equipment is a label that contains, among other information,
a product identifier in the format US: VFCFA01A5103M .If requested, this number must be
provided to the telephone company. This equipment uses the following USOC jacks: RJ-11,
RJ-45, USB jacks and power jacks.
This product meets the applicable Innovation, Science and Economic Development
Canada technical specifications.
Notice: The Ringer Equivalence Number(REN: 0.1A ) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be connected to a
telephone interface. The termination on an interface may consist of any combination of devices
subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the
devices does not exceed 5.
VI
35. ATTACHMENT LIMITATIONS STATEMENT
Notice: This equipment meets telecommunications network protective, operational and safety
requirements as prescribed in the appropriate Terminal Equipment Technical Requirements
document(s). This is confirmed by marking the equipment with the Industry Canada
certification number. The Department does not guarantee the equipment will operate to the
user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to
the facilities of the local telecommunications company. The equipment must also be installed
using an acceptable method of connection. The customer should be aware that compliance
with the above conditions may not prevent degradation of service in some situations.
Caution: Users should not attempt to make such connections themselves, but should contact
the appropriate electric inspection authority, or electrician, as appropriate.
36. This product meets the applicable Industry Canada technical specifications
VII
Legal Information
This symbol indicates that, at the end of your product’s life, it must not be
discarded as domestic waste. Instead, you should dispose of your used
equipment at a designated collection point for the recycling of waste electrical
and electronic equipment. Ref: EU Directive 2002/96/EC on Waste Electrical
and Electronic Equipment (WEEE). Please contact your distributor / supplier
for further information.
This printer is fully compliant with the ROHS Directive 2009/95/EC and the
requirements of the revised Directive 2011/65/EU for managing toxic and
hazardous substances.
A battery is built in the product with the faxing feature. When the product
battery is scraped, it should never be disposed with other household waste.
In order to protect the natural resources and promote the reuse of
materials, please separate the battery from other types of waste, and
deliver it to your local battery recycling systems for recycling.
VIII
Table of Contents
1.Before Using the Printer .....................................................................................................................1
1.1.Product series introduction .........................................................................................................1
1.2.Supplied Accessories ..................................................................................................................2
1.3.Product View ...............................................................................................................................3
1.4.Laser Toner Cartridge ..................................................................................................................5
1.5.Control Panel ..............................................................................................................................6
1.5.1.Control Panel ........................................................................................................................6
1.5.2.Home screen .........................................................................................................................7
1.5.3.Touch screen button ..............................................................................................................8
1.5.4. Function of power indicator ..................................................................................................9
2.Paper and Print Media ......................................................................................................................10
2.1.Paper Specification ....................................................................................................................10
2.2.Special Paper ........................................................................................................................... 11
2.3.Non-printing Area and Non-scanning Area ................................................................................12
2.4.Loading Paper ..........................................................................................................................12
2.4.1.Loading into the Automatic Feeder Tray ............................................................................12
2.4.2.Install manual feed tray ......................................................................................................14
2.5. Paper and Manuscript Use Process .........................................................................................16
2.5.1.Scanning With Tablet .........................................................................................................17
2.5.2. Scan with the automatic document feeder (ADF) .............................................................18
3.Driver installation and uninstallation ................................................................................................19
3.1.Driver installation based on Windows system ..........................................................................19
3.1.1.Installation via USB connection .........................................................................................19
3.1.2.One-key wireless network installation .................................................................................33
3.1.3.Installation via wired network connection ...........................................................................40
3.2.Driver installation based on Mac system ...................................................................................41
3.2.1.Driver installation.................................................................................................................41
3.3.Add printer to Mac system ........................................................................................................43
3.3.1.Add in USB connection mode .............................................................................................43
3.3.2.Addition in wired network connection mode .......................................................................43
3.3.3.Add in wireless network connection mode .........................................................................43
3.3.4.Add AirPrint printer ..............................................................................................................44
4. Wired network setup (applicable to wired network models) ...........................................................45
4.1.Set IP Address ...........................................................................................................................45
4.1.1.Automatic Setting ...............................................................................................................45
4.1.2.Manual Setting ...................................................................................................................45
5.Wireless network setup (applicable to Wi-Fi models) ......................................................................46
5.1.Basic structure mode .................................................................................................................46
5.1.1.Wireless network setup tools .............................................................................................46
5.1.2.Wi-Fi Protected Setup (WPS) setup....................................................................................50
5.1.3.How to disable the Wi-Fi network connected ......................................................................50
5.2.Wi-Fi Direct mode ......................................................................................................................50
5.2.1.Preliminary preparations ....................................................................................................50
5.2.2.Wi-Fi Direct connection ......................................................................................................51
5.2.3.How to disable the Wi-Fi Direct ...........................................................................................52
5.3.Wireless network setup FAQs ...................................................................................................52
6.Web server .......................................................................................................................................54
6.1.Visit the embedded Web server .................................................................................................54
6.2.Use Web server to manage printer ............................................................................................54
6.2.1.IP address setup .................................................................................................................55
6.2.2.Wireless setup ....................................................................................................................56
6.2.3.Machine setup .....................................................................................................................57
IX
6.2.4.Recover factory settings via Web server ............................................................................59
7.Print ..................................................................................................................................................60
7.1.Print Function.............................................................................................................................60
7.2.Print Settings .............................................................................................................................61
7.2.1.Print parameter settings ......................................................................................................61
7.2.2.Automatic Two-Sided Printing .............................................................................................61
7.2.3.Fine mode printing ..............................................................................................................65
7.2.4.Mute printing .......................................................................................................................66
7.2.5.Open Help Document ........................................................................................................67
7.3.Printing Mode.............................................................................................................................68
7.3.1.Printing with the Automatic Feeder Tray ............................................................................68
7.3.2.Printing with manual feed tray ............................................................................................68
7.4.USB print ...................................................................................................................................69
7.5.Secure printing ..........................................................................................................................70
7.6.Google Cloud Print ....................................................................................................................72
7.7.Cancel printing ...........................................................................................................................72
8. Copying ...........................................................................................................................................73
8.1. Copying function .......................................................................................................................73
8.2. Copying method........................................................................................................................73
8.3. Copying cancel .........................................................................................................................73
8.4. Common copying setting ..........................................................................................................73
8.4.1.Image quality .......................................................................................................................74
8.4.2.Intensity ...............................................................................................................................74
8.4.3.Resizing ..............................................................................................................................74
8.4.4.Multipage.............................................................................................................................74
8.4.5.Clone ...................................................................................................................................75
8.4.6.Poster ..................................................................................................................................75
8.4.7.Collated copy ......................................................................................................................75
8.4.8.Duplex copy ........................................................................................................................76
8.4.9.Paper setting .......................................................................................................................76
8.5. ID copy setting ..........................................................................................................................76
8.5.1.Arrangement mode .............................................................................................................77
8.5.2.Intensity ...............................................................................................................................77
8.5.3.Paper dimension .................................................................................................................77
8.6. Receipt setting ..........................................................................................................................78
8.6.1.Intensity ...............................................................................................................................78
8.6.2.Paper setting .......................................................................................................................78
9. Scan ................................................................................................................................................79
9.1. Scanning mode .........................................................................................................................79
9.1.1. Windows system scan .......................................................................................................79
9.1.2. Mac System Scan ..............................................................................................................85
9.1.3. Push Scan ..........................................................................................................................88
9.2.Scanning function ......................................................................................................................91
9.3. Cancel Scan Job.......................................................................................................................91
10. Fax.................................................................................................................................................92
10.1. Connect Devices.....................................................................................................................92
10.2.Fax Settings .............................................................................................................................92
10.3. Fax Functions .........................................................................................................................93
10.3.1.Send Fax ...........................................................................................................................93
10.3.2. Receive Fax .....................................................................................................................94
10.3.3. Set the compatibility of interference VoIP telephone line .................................................95
10.3.4.Other Fax Functions .........................................................................................................95
X
10.4.PC-Fax.....................................................................................................................................96
10.4.1.Sending Fax with PC-Fax .................................................................................................97
11. Mobile Print/Scan/Fax ...................................................................................................................98
11.1. "Pantum" APP .........................................................................................................................98
11.1.1. Operating systems supported ..........................................................................................98
11.1.2. How to download Pantum App .........................................................................................98
11.1.3. How to use this "Pantum" APP .........................................................................................98
11.2. Mopria mobile print ...............................................................................................................101
11.2.1. The operating systems and applications which support Mopria mobile printing ............ 101
11.2.2. How to download Mopria Print Service ..........................................................................101
11.2.3. Preliminary preparations ................................................................................................101
11.2.4. How to use Mopria mobile printing .................................................................................101
11.3. NFC function .........................................................................................................................102
11.3.1. Preliminary preparations ................................................................................................102
11.3.2. How to use NFC function to print ...................................................................................102
11.4. AirPrint mobile print ...............................................................................................................103
11.4.1. Operating systems supported by AirPrint mobile print ...................................................103
11.4.2. Preliminary preparations ...............................................................................................103
11.4.3. How to use AirPrint mobile printing ................................................................................103
12.General Settings ...........................................................................................................................104
12.1. System Settings ....................................................................................................................104
12.1.1. Ink saving setting ...........................................................................................................104
12.1.2. 12.1.2.Language Setting ................................................................................................104
12.1.3. Restore Factory Settings ...............................................................................................105
12.1.4. Sleep Time Setting .........................................................................................................105
12.1.5. Mute printing ..................................................................................................................106
12.1.6. Auto shut-off setting .......................................................................................................106
12.1.7. Sound/volume ................................................................................................................107
12.1.8. Time/date .......................................................................................................................107
12.2. Network Settings...................................................................................................................108
12.3. Network Information..............................................................................................................108
12.4. Print information report .........................................................................................................109
12.5. Consumable information .......................................................................................................109
12.6.Configure the e-mail address book ........................................................................................109
12.7.Configure the FTP address book ........................................................................................... 110
12.8. Online upgrade ..................................................................................................................... 110
13. Routine Maintenance................................................................................................................... 111
13.1. Cleaning the Printer .............................................................................................................. 111
13.2. Toner cartridge and drum component maintenance ............................................................. 114
13.2.1. About toner cartridge and drum component component ................................................ 114
13.2.2. Replace toner cartridge and drum component ............................................................... 114
14. Troubleshooting ........................................................................................................................... 119
14.1. Cleaning Jammed Paper ...................................................................................................... 119
14.1.1. Middle jam ...................................................................................................................... 119
14.1.2. Paper Jam in the Fuser Unit ..........................................................................................121
14.1.3. Duplex Unit Jam .............................................................................................................124
14.1.4. A paper jam occurs on the automatic document feeder (ADF) ...................................... 125
14.2. Software Failure....................................................................................................................127
14.3. Error Message ......................................................................................................................127
14.4. Common Troubleshooting.....................................................................................................128
XI
14.4.1. Common Trouble ...........................................................................................................128
14.4.2. Image Defects ................................................................................................................131
14.5. Fax faults ..............................................................................................................................134
15. Product Specifications .................................................................................................................136
15.1.Overview of the Specifications...............................................................................................136
15.2.Print Specifications ................................................................................................................137
15.3.Copy Specifications ...............................................................................................................137
15.4.Scan Specifications ...............................................................................................................138
15.5.Fax specification ....................................................................................................................138
XII
1.Before Using the Printer
USB
Wi-Fi
Print
PDL
Language
A4 33ppm
Print Speed
Letter 35ppm
NFC function
Mute printing
Copy
Scan
Fax
Scan to U-disk
USB print
Secure printing
ADF
Note: • This product series is subject to additions or changes without prior notice.
• The printer with fax should be set for language, time and fax as per window
prompts upon initial starting or restoring factory settings.
• For this user manual, the "ADF" is short for automatic document feeder.
1
1.2.Supplied Accessories
Name Parts
Toner cartridge
Drum component
USB Interface
Cable
Power Cord
CD
Pantum Warranty
2
1.3.Product View
Side view
For USB flash disk printing and scanning into USB flas
6 Front USB interface
disk.
NFC (Near Field Use mobile device to touch the tag to download or start
8
Communication) label the mobile application and for Wi-Fi Direct.
3
14 Automatic Feeder Tray For placing mediums that are printed in auto feed tray.
Paper deflector of
15 Slide paper deflector to adapt to paper width
manual feed tray
Paper width deflector
16 Slide paper width deflector to adapt to paper width.
of auto feed tray
Paper length
Slide paper length deflector to adapt to paper
17 deflector of auto feed
length.
tray
Clip of extended tray
18 For adjustment of length extension of the tray .
of auto feed tray
Rear View
Note: • Printer appearance may differ because of various models and functions, so the
schematic diagram is only for your reference.
4
1.4.Laser Toner Cartridge
Laser toner cartridge is composed of drum component and toner cartridge.
Longevity of drum
About 12000 Pages A4/LTR-based page (1 page/job).
component
Standard-volume
About 1500 Pages(Based on ISO 19752 standard)
toner cartridge
High-volume toner
About 3000 Pages(Based on ISO 19752 standard)
cartridge
Toner cartridge of
About 6000 Pages(Based on ISO 19752 standard)
super large capacity
5
1.5.Control Panel
1.5.1.Control Panel
The layout of the printer control panel is shown below:
6
1.5.2.Home screen
Use home screen buttons and icons to initialize print, fax or scan. The layout is shown as
below:
7
No. Name Functions
Status message
9 Display the current printer status.
bar
8
1.5.4. Function of power indicator
Status displayed
No. Status Status Description
by power indicator
9
2.Paper and Print Media
2.1.Paper Specification
Maximum
capacity of the 250 pages (80 g/m²)
tray
Maximum
capacity of the 1 pages
tray
Please note the following matters when selecting the print media:
1. Desired print effect: The print media selected should meet the requirement of the print
tasks.
2. Surface smoothness: The smoothness of the print media may affect the sharpness of the
print outcome.
3. Some print media may meet all the use guidelines contained herein,but they still can not
bring satisfactory effect. This may be due to incorrect operation, inappropriate temperature
and humidity, or other factors beyond the control of Pantum. Before purchasing large
quantities of print media, make sure that the print media meets the specifications specified in
this User Guide.
10
2.2.Special Paper
This printer supports using the special paper for printing. Special paper includes: label
paper,envelope, transparent film, thick pape ,carton paper, thin paper.
Note: • When using special paper or print media, be sure to select matched print type
and size in the print settings so as to get the best print effect.
Types of
Correct Practices Incorrect Practices
Print Media
Only use heavy paper that is Use the paper whose weight is more than
Thick Paper, approved for use in laser the specification of the media recommende
carton paper printers and meets the weight for this printer, unless the paper is approved
specifications of this printer . for use in this printer.
11
2.3.Non-printing Area and Non-scanning Area
The shaded part indicates the non-printing area and non-scanning area.
Usage Paper Size Top and bottom margins (A) Left and right margins (B)
A4 4.2mm(0.165inch) 4.2mm(0.165inch)
Printing
Letter 4.2mm(0.165inch) 4.2mm(0.165inch)
A4 2mm(0.079inch) 2mm(0.079inch)
Scan
Letter 2mm(0.079inch) 2mm(0.079inch)
2.4.Loading Paper
Note: • Printer appearance may differ because of various models and functions, so the
schematic diagram is only for your reference.
12
2. Slide the clip of extended tray of auto feed tray, paper length deflec or and paper width
deflector to the slot suitable for paper size, in order to match paper length and width.
Note: • Do not overly squeeze the "paper length guide" and "paper width guide",
otherwise it could easily lead to deformation of paper.
3. Before loading paper, please unfold the stacked paper to avoid a paper jam or feed error,
and then load the paper into the tray print-side down.The automatic feeder tray can be loaded
up to 250 pages, 80g/m² paper.
4. Raise the output tray to avoid the printed paper from slipping and falling, or immediately
remove the printed document after the printing is complete.
13
Note: • It is recommended that you raise the output tray to prevent the paper from slipping
and falling after printing. If you choose not to raise the output tray, we recommend
that you immediately remove the printed paper from the printer.
• If more than 250 pages (80 g/m²) are put inside the auto feed tray at one time,
paper jam or paper feed failure will be led to.
• If carrying out single-sided printing, please make sure that the side to be printed
(the blank side) is face down.
14
3. Slide the paper deflector of manual feed tray to match the two sides of paper. Do not use
excessive force; otherwise, paper will be made jammed or skewed.
4. Put a flat printing medium into the manual feed tray with both hands.
Note: • The printer will enter manual feed mode automatically when you put papers inside
the manual feed tray.
• Please put one printing medium inside the manual feed tray each time and put in
another piece after finishing printing.
• Put the printing medium inside the manual feed tray with the printing side up; the
top of paper should be put inside first.
5. When the printed page is output from the printer, put the second piece inside according to
the above steps to continue printing. Slow action will lead to the prompt of paper out or paper
failure of manual feed tray. After paper is put inside, printing will be resumed automatically;
too quick action may make paper caught up in the printer, which will easily result in paper
jam.
Note: • After printing, please take out printed papers output from printer immediately.
Stacked papers or envelops will lead to paper jam or wrapped paper.
15
2.5. Paper and Manuscript Use Process
Manuscript requirements:
Automatic document
Plain paper A4, A5, B5, A6,Letter,Folio,Legal
feeder (ADF)
Note: • Printer appearance may differ because of various models and functions, so the
schematic diagram is only for your reference.
Steps of Use:
16
3. Align the manuscript to match the appropriate paper size.
Note: • If the manuscript does not match with any size marker, please align the upper-left
corner of the manuscript with the arrow.
• Make sure there is no document in the ADF. If a document is detected in the ADF,
it will be more preferential than that on glass platen.
Note: • Please put the paper or document on the scanner glass after the glue, ink or
correction fluid are completely dried.
• Rough textured, uneven, oil stained and extremely smooth paper will make
printing effect poor.
• Please make sure that there is no dust, fluff, etc. on the paper.
• Paper shall be put on a flat surface and stored under a cool and dry environment.
• To avoid influencing the definition, please don't open the scanner cover during
scanning with the platen.
17
2.5.2. Scan with the automatic document feeder (ADF)
The document feeder supports single-sided scanning and automatic duplex scanning. Refer
to Chapter 9 for the scanning method.
1. Put the original into the ADF with its front upward and top fed first.
2. Adjust the document guide till it gets close to the paper stack.
Note: • The ADF supports feeding 50 pieces of paper at most that should be fed one by
one.
18
3. Driver installation and uninstallation
Note: • Driver installation interface may differ because of different models and functions,
so the schematic diagram is only for your reference.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner of
computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the
installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note: • Some computers may be unable to auto play the CD beacase of system
configuration. Please double click "Computer" icon, find "DVD RW driver", then
double click "DVD RW driver" to run the installation procedure.
3. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
4. Click on the “One-click installation” button in Method I and enter into the installation
process. The process may need some time, and the duration is related to your computer
configuration, please wait patiently.
5. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
3. Connect network cable to the network interface of printer, to make sure the printer is
connected to computer network (please refer to Chapter 4 for network setup).
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run
the installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note: • Some computers may be unable to auto play the CD beacase of system
configuration. Please double click "Computer" icon, find "DVD RW driver", then
double click "DVD RW driver" to run the installation procedure.
5. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
6. Please click on the “One-click installation” button in Method II and install driver software.
Note :• You can put your mouse cursor in the “One-click installation” button to check the
popup information in order to confirm if the current printer is the one you need to
install through IP address before you click the button.
• You can check the printer IP address through “Network configuration page” (Please
see Chapter 12.4 for how to print).
• Click on the “One-click installation” button to enter installation process if your software has
searched only one printer. The process may need some time, and the duration is related to
your computer configuration. Please wait patiently.
• If your software has searched several printers, click on the”One-click intallation” button, and
the printer list interface will pop up. Please select the printer that you need according to your
printer wired network IP address or host ID.
Note:• If the printer you need is not shown in the list, please click “Refresh” button to
search again. If it is not found, please check if the printer and computer are in the
same network. (Please see Chapter 5.3 for how to check).
• When the printer IP address changes under printer driver installed with host ID ,
you can also directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option “Install the printer in the list
with host ID”.
7. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
Note: • You can print "Network configuration page" to confirm printer network connection
status to see if printer is connected with network (Please see Chapter 12.4 for
how to print).
2. Connect the printer to computer via USB cable, then power the printer on.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner of
computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the
installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note: • Some computers may be unable to auto play the CD beacase of system
configuration. Please double click "Computer" icon, find "DVD RW driver", then
double click "DVD RW driver" to run the installation procedure.
4. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
5. Click the “One-click installation” button in Method III to install driver software.
Note: • You can put your mouse cursor in the “One-click installation” button to check the
popup information in order to confirm if the current printer is the one you need to
install through IP address before you click the button.
• You can check the printer IP address through “Network configuration page” (Please
see Chapter 12.4 for how to print).
• Click “One-click installation” button if your software has searched only one printer, and enter
into installation process to complete automatic network configuration and driver installation.
• If your software has searched several printers, click “One-click intallation” button, and
the printer list interface will pop up. Please select “Configure printer with Wi-Fi via USB and
install” and select USB printer, click “Confirm” button and enter into installation process to
complete automatic network configuration and driver installation.
Note: • When the printer IP address changes under printer driver installed with host ID ,
you can also directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option "Install the printer in the list
with host ID".
6. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
II. Connect computer to router via network cable
2. Connect the printer to computer via USB cable, then power the printer on.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner of
computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run the
installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note:• Some computers may be unable to auto play the CD beacase of system
configuration. Please double click "Computer" icon, find "DVD RW driver", then
double click "DVD RW driver" to run the installation procedure.
4. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
5. Please click on the “One-click installation” button in Method III and install driver software.
Note:• You can put your mouse cursor in the “One-click installation” button to check the
popup information in order to confirm if the current printer is the one you need to
install through IP address before you click the button.
• You can check the printer IP address through “Network configuration page” (Please
see Chapter 12.4 for how to print).
• Click on the “One-click installation” button if your software has only searched only one
printe, and the wireless network configuration interface will pop up, input the SSID and
password that you need, then click “Confirm” button, and enter into installation process. The
process may need some time, and the duration is related to your computer configuration,
please wait patiently.
• If your software has searched more than one printers, the printer list interface will pop
up.You need to configure the current printer which is connected via USB cable to wireless
network and install driver. Please select “Configure the print via USB and install” on the
printer list interface and check the USB printer option. Click the “Confirm” button, and the
wireless network configuration interface will pop up. Input the wireless SSID and password
that you need, then click “Confirm” button, and enter into installation process. The process
may need some time, and the duration is related to your computer configuration, please wait
patiently.
Note:• When the printer IP address changes under printer driver installed with host ID ,
you can also directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option "Install the printer in the list
with host ID".
6. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
3.1.1.3.1.2. Connect computer to printer via Wi-Fi direct and install the driver
Connect the computer to printer via a direct Wi-Fi connection.It is applicable to wireless
network without infrastructure mode, but it still needs scenario of temporary use of printer
via wireless network. You can directly connect the computer that has wireless function to the
printer to realize printing function.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run
the installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note:• Some computers may be unable to auto play the CD beacase of system
configuration. Please double click "Computer" icon, find "DVD RW driver", then
double click "DVD RW driver" to run the installation procedure.
4. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
5. Click on the “One-click installation” button in Method III, and enter into installation process.
The process may need some time, and the duration is related to your computer configuration,
please wait patiently.
6. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run
the installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note:• Some computers may be unable to auto play the CD beacase of system
configuration. Please double click "Computer" icon, find "DVD RW driver", then
double click "DVD RW driver" to run the installation procedure.
4. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
5. Click the “One-click installation” button in Method III to install driver software.
Note:• You can put your mouse cursor in the “One-click installation” button to check the
popup information in order to confirm if the current printer is the one you need to
install through IP address before you click the button.
• You can check the printer IP address through “Network configuration
page” (Please see Chapter 12.4 for how to print)
• Click on the “One-click installation” button to enter installation process if your software has
searched only one printer. The process may need some time, and the duration is related to
your computer configuration. Please wait patiently.
• If the software has searched several printers, the printer list interface will pop up. Please
select the printer you need according to your printer wired network IP address or host ID .
Note:• If the printer you need is not shown in the list, please click “Refresh” button to
search again. If it is not found, please check if the printer and computer are in
the same network. (Please see Chapter 5.3 for how to check).
• When the printer IP address changes under printer driver installed with host ID ,
you can also directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option “Install the printer in the list
with host ID”.
6. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run
the installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note:• Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
3. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
4. Click on the “Manual installation” at the bottom of driver installation interface, and enter
into manual intallation interface.
8. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
3. Connect network cable to the network interface of printer, to make sure the printer is
connected to computer network (please refer to Chapter 4 for network setup).
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run
the installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note:• Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
5. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
6. Click on the “Manual installation” at the bottom of driver installation interface, and enter
into manual intallation interface.
10. After finishing searching, select the printer that needs to be connected and click “Next”.
Note: • If the printer you need to connect is not in the list of printers searched, please
click “Refresh” to search again.
• When the printer IP address changes under printer driver installed with host ID ,
you can also directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option "Install the printer in the list
with host ID".
• If IP address or host name is added manually, you need to know the IP address
of the printer connected or host name. If they are not made clear, please print the
“NetConf Pg” and view “IP Address” and “Host name” (Please refer to Chapter
12.4).
8. The software installs the driver automatically and the installation process may need some
time. The duration is related to your computer configuration, please wait patiently.
9. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
3.1.2.3. Installation by wireless network connection mode
Wireless network connection type is divided into basic structure mode and Wi-Fi Direct
mode (please refer to Chapter 5 for details).
3.1.2.3.1. Installation in basic structure mode
1. Connect computer to access point (wireless router).
2. Connect the printer to computer via USB cable, then power the printer on.
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run
the installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note:• Some computers may be unable to auto play the CD beacase of system
configuration. Please double click "Computer" icon, find "DVD RW driver", then
double click "DVD RW driver" to run the installation procedure.
4. Click on the "I agree" button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
5. Click on the "Manual installation" at the bottom of driver installation interface, and enter
into manual intallation interface.
9. The installation software will search the printer automatically after wireless network is
configured successfully. The search process may need some time.
Note: • If the printer you need to connect is not in the list of printers searched, please
click “Refresh” to search again.
• When the printer IP address changes under printer driver installed with host ID ,
you can also directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option "Install the printer in the list
with host ID".
• If IP address or host name is added manually, you need to know the IP address
of the printer connected or host name. If they are not made clear, please print the
“NetConf Pg” and view “IP Address” and “Host name” (Please refer to Chapter
12.4).
11. The software installs the driver automatically and the installation process may need some
time. The duration is related to your computer configuration, please wait patiently.
12. After the installation, click “Print &Test Page” button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
2. Connect computer to the Wi-Fi Direct network of the printer (please refer to Chapter 5.2.2.2
for setup method).
• Windows 8 system: When the “ DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the pop-up window, then click “Autorun.exe” to run
the installation procedure.
• Windows 10 system: When the “DVD RW driver” window pops up from the right top corner
of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the
installation procedure.
Note:• Some computers may be unable to auto play the CD beacase of system
configuration. Please double click “Computer” icon, find “DVD RW driver”, then
double click “DVD RW driver” to run the installation procedure.
4. Click on the “I agree” button on the right buttom corner after reading the license agreement
and enter into driver installation interface.
5. Click on the “Manual installation” at the bottom of driver installation interface, and enter into
manual intallation interface.
9. The installation software will search the printer automatically and the searching process
may need some time.
Note: • If the printer you need to connect is not in the list of printers searched, please
click “Refresh” to search again.
• When the printer IP address changes under printer driver installed with host ID ,
you can also directly print without re-installing the driver. If you need to install the
printer driver with the host ID, please check the option "Install the printer in the list
with host ID".
• If IP address or host name is added manually, you need to know the IP address
of the printer connected or host name. If they are not made clear, please print the
“NetConf Pg” and view “IP Address” and “Host name” (Please refer to Chapter
12.4).
11. The software installs the driver automatically and the installation process may need some
time. The duration is related to your computer configuration, please wait patiently.
12. After the installation, click "Print &Test Page" button. If your printer prints the test page
successfully, it means that you have installed the driver correctly.
Windows 7 is taken as the example in the following operation. The information on your
computer screen may differ because of multiple operating systems.
1. Click the Start menu of computer and then click All programs.
• When you are installing a driver with wired or wireless network, you may need to know the
Bonjour name of printer. Please print the “Network setup page” to view it. (Please refer to
Chapter 12.4).
3.2.1.Driver installation
Mac 10.11 is taken as the example in the following operation. The information on your
computer screen may differ because of multiple operating systems.
2. Insert the CD companying with printer in the CD driver of your computer, and double click
Pantum XXX Series installation package. (XXX in Pantum XXX Series represents product
model.)
3. Click “Continue”.
6. Click “Install”.
Note: • click “Yes”, you can configure printer’s wireless network via wireless network
configuration tool (refer to Chapter 5.1.1 for how to make configuration).When
configuration is completed, unplug USB cable, and then on the pop-up “Add
Printer” interface, you may add the network-connected printer(refer to Chapter 3.3
for how to add printer).
• Click “No”, you can add a USB-connected printer on the pop-up “Add Printer”
interface (refer to Chapter 3.3 for how to add printer).
If using a USB cable to connect a computer with a non-Wi-Fi model printer, a “Add Printer”
interface will pop up during the driver installation and you can add a printer here (refer to
Chapter 3.3 for how to add printer).
3.3.Add printer to Mac system
1. Connect the printer to computer with USB cable and then turn power on.
4. Select printer and then select the corresponding printer mode from the “Use” menu popping
out.
5. Click “Add”.
3. Connect the network cable to the network interface of printer, and make sure the printer is
connected to the computer network (Please refer to Chapter 4 for network setup).
6. Select printer and then select the corresponding printer mode from the “Use” menu popping
out.
7. Click “Add”.
2. Make sure the wireless network connection between computer and printer is set up.
Note: • In case of basic structure mode, connect wireless network printer to the access
point (wireless router). Please refer to Chapter 5.1 for connection method.
• In case of Wi-Fi Direct mode, connect wireless client to wireless network printer
directly. Please refer to Chapter 5.2 for connection methods.
3. Enter the “System Preferences” – “Printers & Scanners” of computer.
5. Select printer and then select the corresponding printer mode from the “Use” menu popping
out.
6. Click “Add”.
2. Make sure the connection between printer and computer is set up (USB connection or
network connection).
5. Select printer and select “Secure AirPrint” (data encryption) or “AirPrint” (no encryption) in
the “Use” option box.
6. Click “Add”.
Note: • When the printer is connected to computer with USB cable, the system will recognize
and add AirPrint automatically.
• If AirPrint printer of network connection is added, then the connecting USB cable
should be disconnected first before adding the printer.
• AirPrint printer is named after the ending of “AirPrint”.
4. Wired network setup (applicable to wired network
models)
In case printers support wired network printing, they can be connected to network to control
printer to print in wired network mode.
4.1.Set IP Address
The IP address of the printer may be automatically obtained through DHCP function or set
manually.
4.1.1.Automatic Setting
DHCP automatic setting function is enabled by default on the printer.
1.Connect the printer to the network through a network cable and complete the startup
preparation work.
2. The printer will receive the IP address assigned by server automatically. It may take server
minutes to receive IP address under the influence of network environment
You can check the IP address of printer by printing “Network setup page” out (please refer to
Chapter 12.4 for printing method) or check network information by viewing the control panel
of printer (please refer to Chapter 12.3 for viewing methods). If the IP address is not listed,
please check network environment and then try again after waiting for several minutes.
Note: • If DHCP server fails to assign IP address automatically, the printer will get the
link-local address assigned by printer automatically: 169.254.xxx.xxx.
4.1.2.Manual Setting
To set up IP address for printer through the control panel of printer manually, please refer to
Chapter 12.2 for details.
To set up IP address for printer through the embedded Web server manually, please refer to
Chapter 6.2.1 for details.
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5.Wireless network setup (applicable to Wi-Fi models)
Wireless network connection type is divided into basic structure mode and Wi-Fi Direct mode.
If you have problems with wireless network setup, please refer to Chapter 5.3 Wireless
Network Setup FAQs.
5.1.1.1.Preliminary preparations
1. Access point (wireless router).
2. A computer that has been connected to network.
3. A printer that has wireless network function.
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5.1.1.2.Setup methods of wireless network setup tools
1. Take the wireless network setup tool in computer.
1) Windows system: Click the “Start menu” – “All programs” – “Pantum”– Product name –
“Wireless network setup tool”.
2) Mac system: click “Go” - “Applications” – “Pantum” – “Utilities” – “Wireless Network
Configuration Tool” on the computer Finder menu bar.
2. Use USB cable to connect and configure. Select “ es, I have an USB cable that can be
used for installation” in the following interface. Click “Next”.
32
Note: • The SSID you selected should be consistent with the SSID of access point
(wireless router) connected to your computer.
2) Please tick “No” to configure other wireless network needed to connect to. Complet
configuration according to interface prompt.
Note: • At present, the printer supports 3 types of safe modes: none, WEP and WPA/
WPA2.
1) None: There is no encryption method used.
2) WEP: Send and receive data via security key by using WEP (Wired Equivalent
Privacy). WEP key is applicable to 64-digit and 128-digit encrypted network and
can contain numbers and letters at the same time.
3) WPA/WPA2: it is the pre-shared key (PSK) of Wi-Fi protected access which
connects wireless device and access point via TKIP or AES encryption (WPS-
Personal). The working length of WPA/WPA2 is within the PSK of 8-63 characters.
• The display password is not ticked by default; if it is ticked, all passwords input
can be seen in clear text.
33
2.2 The computer is not connected to wireless networkInput.
Input the SSID (case sensitive) and password of access point (wireless router) in the
interface below. Complete configuration according to interface prompt.
Note: • If you do not know the SSID of access point (wireless router), please click “Print
Wireless Network Information Page” to view the SSID of the needed access point
(wireless router).
• If the printer cannot be used normally after wireless network setup is finished,
please install the drive again. Please select “wireless network connection ” as the
installation method .
Select “No, I don’t have a USB cable” in the interface below and then click “Next”.
34
Operate as per real interface. (Please refer to Chapter 5.1.2 for detailed WPS configuration.)
Note: • If the printer cannot be used normally after wireless network setup is finished,
please install the drive again. Please select “wireless network connection ” as the
installation method .
5.1.2.1.Preliminary preparations
1. The access point (wireless router) supports Wi-Fi Protected Setup (WPS).
3.. From printer control panel navigate to: “ ” -Network set-Wireless conf.-PBC mode.
3.. From printer control panel navigate to: “ ” -Network set-Wireless conf.-PIN mode.
5.. Open Web browser, enter IP Add. of access point (wireless router) in Add. field.
5.2.1.Preliminary preparations
1.. Printer with the Wi-Fi Direct featur
2.2.Wireless client (including computer and mobile device with wireless network feature).
35
5.2.2.Wi-Fi Direct connection
Enable the Wi-Fi direct connection of the printer before Wi-Fi direct connection.
1.
1.From navigate to: “
printer control panel naviga ” -Network set-Wi-Fi dir.
2. Turn on the mobile device and select setup to enter Wi-Fi connection interface.
3.. Select “Advanced” and then select “Wi-Fi Direct” in advanced WLAN interface.
35
36
4.. Select printer SSID on direct interface to launch a connection invitation.
5.When the panel inquires if connect or not, click “OK” button for confirmation and Wi-Fi Direct
Note: • In case of auto connection mode, the mobile device will start to connect
automatically after initiating connection invitation without panel confirmation.
5.2.2.2.Connection method of wireless client that does not support Wi-Fi Direct
function (input password to connect)
1. Turn on printer power.
2.From printer control panel navigate to: “ ”-Network info-WiFi dir. info to check “Network
name” and “Password”.
3. Turn on the computer or mobile device with wireless network function; select the SSID of
Wi-Fi Direct and input password to connect.
• If the power of compute , access point (wireless router) or printer is turned on.
• Inspect if the power switch of access point (wireless router) is turned on.
• The printer cannot find the SSID of the access point (wireless router) you need to connect
please check the SSID of access point and try to connect again.
• Every time when the setup of access point (wireless router) is changed, you must set up the
wireless network of printer again.
3.. Connection failure
• Please inspect if the safe mode and password of access point (wireless router) and printe
is correct.
• Inspect the wireless receiving around printe . Signal receiving may be affected if the router
is away from the printer or there is an obstacle between them.
• Turn the power of access point (wireless router) and printer off and then restart them and
set up.
37
4. The following aspects should be inspected if the printer has problems while they are
used in network:
• Inspect if the firewal software blocks communication. If the computer and printer are
connected in the same network but they cannot be searched, the communication might be
blocked by firewal software. Please refer to the user guide of firewal software to turn firewal
off and then try to search the printer again.
• Inspect if the IP address assignment of printer is correct. You can inspect IP address by
printing the network setup information page of printer out.
• Please refer to the following steps to check if printer and computer are in the same
network:
1)) Select "Command prompt" as shown below.
a.. Windows 8/10 system:Select "Search" button in the Start Menu and input "Command
prompt"in search bar,then press the "Enter”button in the keyboard.
2)) Input ping and your printer IP address in popup window, and press "Enter" butto
For example: ping XXX.XXX.XXX.XXX(“XXX.XXX.XXX.XXX” is printer IP address)
3)) If RTT is indicated in the window, that is to say your printer and computer are in the same
network.If RTT is not indicated in the window, please refer to Chapter 5 to re-configure the
printer wireless network.
Note: • Please refer to the user guide or consult the manufacturer for information related
to access point (wireless router).
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6.Web server
You can manage printer setup via the embedded Web server.
2. Connect the printer to network to ensure that the printer is connected to the network where
the computer is connected to (please refer to Chapter 4 or Chapter 5 for network
setup method).
3. Input the IP address of printer in the address bar of Web browser to visit the Web server
imbedded in printer.
View the IP address of printer via control panel (please refer to Chapter 12.3) or print the
“NetConf Pg” out to view the IP Address of printer (please refer to Chapter 12.4).
Note: • Windows users are suggested to use Microsoft Internet Explorer 8.0 (or higher
version) or Firefox 1.0 (or higher version), Mac users are suggested to use Safari 4.0
(or higher version). No matter what kind of browser you are suing, please ensure
that JavaScript and Cookies are always enabled. Please ensure compatibility with
HTTP 1.0 and HTTP 1.1 when other network browsers are used.
• If the computer cannot visit the Web server embedded in printer, then your
computer and printer may be connected to different networks. Please inspect your
network environment or consult your network administrator.
4. Click “Log in” option, input user name and password (the default user name is admin and
the initial password is 000000) and click “Log in”.
Note: • For safety reasons, you are suggested to change the default password,
which can be finished in the “User Management” interface.
1. View the basic information including product name, printer state and ink cartridge of printer.
3. Set up the wireless network connection of printer, and turn on/off wireless network and Wi-Fi
Direct function.
4. Set up mail server client and acquire printer state via E-mail notification
5. It supports to configure e-mail address and FTP address to scan the file to be scanned
directly to E-mail box or FTP server.
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6.2.1.IP address setup
You need to connect your printer to network before IP address setup.
1. In case of wired network model, connect the printer to wired network by connecting to its
network interface with network cable.
2. In case of wireless network model, the printer can be connected to wireless network via
wireless network setup tools or Wi-Fi Protected Setup(WPS) (please refer to Chapter 5.1).
6.2.1.1.IPv4 setup
IPv4 address of the printer is divided into DHCP auto assignment and manual setting, and the
DHCP auto assignment function is on by default. You can set up the IPv4 address of printer
manually to set up fixed IPv4 address for the printe .
2. Log in the embedded Web server (please refer to Chapter 6.1 for login method).
5. Input “IPv4 Address”, “Subnet Mask” and “Gateway Address”, and then click “Apply”.
6.2.1.2.IPv6 setup
1. Turn on printer power to connect printer to network.
2. Log in the embedded Web server (please refer to Chapter 6.1 for login method).
4. Tick “Enable IPv6 protocol” and “Enable DHCPv6” (ticked by default) and then click “Apply”.
You can refresh the browser and view the “IPv6 Local Link Address” and “Stateful Address” in
“Wired IP Configuration” interface.
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Note:• The printer supports using the following IPv6 addresses for network printing
and management(please refer to Chapter 12.4 and print “NetConf Pg” view IPv6
address).
• IPv6 local-link address: local IPv6 address set up by oneself (addresses
beginning with FE80).
• Stateful address: IPv6 address set up by DHCPv6 server (if there is no DHCPv6
server in network, the “Stateful Address” cannot be assigned).
• Stateless address: IPv6 address set up by network router automatically.
6.2.2.Wireless setup
You can set up the wireless network, wireless IP setup, Wi-Fi Direct and WPS via wireless
setup page. Before setup, please log in the embedded Web server (please refer to Chapter 6.1
for login method).
6.2.2.1.Wireless network
1. Click “Settings” – “Network settings” – “Wireless setup” – “Wireless Network”.
1) The wireless network is defaulted on; please select “Off” option box and then click “Apply”
if it needs to be turned off.
2) If you need to set up wireless network, please click the SSID of access point (wireless
router) in search list, input secret key and click “Apply”.
6.2.2.2.Wireless IP setup
Only when the wireless network of printer is turned on, the Wireless IP Configuration can be
displayed on Web server.
6.2.2.3.WPS setup
1. Click “Settings” – “Network settings” – “Wireless setup” – “WPS”.
1) Select the “WPS Startup Method” you need, and then click “Apply” and operate according
to page prompt.
1) The Wi-Fi Direct defaults to be disabled; to enable it, please select the connection method
“Auto” or “Manual” and then click “Apply”.
Note: • If Auto selected, the mobile terminal will realize automatic connection upon
initiating the connection invitation without the need of confirmation on panel.
• If Manual selected, the mobile terminal cannot realize connection until initiating
the connection invitation prior to confirmation on panel.
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6.2.3.Machine setup
You can add mail address contacts, set up e-mail notification, set up sleep time and recover
factory settings via machine setup page.
2. On SMTP page, input SMTP server address, set up the mailbox login name and password
and then click “Apply”.
2. Click button and select the email addresses you want to add in the list of contacts
popping out.
You can also tick “address X” (such as address 1) and input the email addresses you want to
add.
3. Tick the email addresses and notifica ion contents you want to notify and then click “Apply”.
1. Log in the embedded Web server (please refer to Chapter 6.1 for login method).
2. Click “Settings”, “Machine Settings” and then “E-mail Address Book” to enter the setting
interface of e-mail address book.
3. Click “Create” to pop out a window as below and edit the contact name and input the e-mail
address, and then click “Apply”.
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Note: • If some groups have been created, you may click to check a corresponding group
to add the newly created e-mail address into it.
1. Log in the embedded Web server (please refer to Chapter 6.1 for login method).
2. Click “Settings”, “Machine Settings” and then “E-mail Group” to enter the setting interface
of e-mail group.
3. Click “Create” to pop out a window as below and edit the group name and check the e-mail
address to be added in the contact name (e-mail address) listbox, and then click “Apply”.
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6.2.3.3.Configure the FTP address book
If you want to scan a file to the FTP server, you need to configure the FTP address book
first.When scanning, you may send the image scanned to the FTP server.Before configuring
the FTP address book, you may need to ask your network administrator for the server IP
address, port number, login name, password and server name.
1. Log in the embedded Web server (please refer to Chapter 6.1 for login method).
2. Click “Settings”, “Machine Settings” and then “FTP Address Book” to enter the setting
interface of FTP address book.
3. Click “Create” to pop out a window as below and set relevant parameters; after settings
completed, and then click “Apply”.
1. Log in the embedded Web server (please refer to Chapter 6.1 for login method).
3. Select sleep time according to you need and then click “Apply”.
2. Click “User Management” and input the correct “User name” and “Password”; then, click
“Restore to Factory Settings”. After completion, the printer will reboot automatically.
Note: • After factory settings of printer are recovered, user name of the administrator will
be recovered to admin and the login password will be recovered to 000000.
• You can also recover factory settings via keys on the control panel of printer,
please refer to Chapter 12.1.3.
• If factory settings of your printer are recovered, the sleep time will be recovered to
5min automatically.
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7.Print
7.1.Print Function
You can set the print function through “Start”-”Devices and Printers”- select corresponding
printer- right click – set print function in “Printing preferences”. Some functions are as follows:
Functions Diagram
Automatic Two-
Sided Printing
Collate Print
Reverse Print
N-in-1
Poster Print(for
Windows Operation
System only)
Zoom Print
Custom Size
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Note: • Windows 7 is taken as example in the above description.
• You can realize poster printing feature by selecting 2x2 poster printing in
multipage.
• You can enable printing preference and click the help button to view detailed
function description. Please refer to Chapter 7.2.5 for the method to open help
document.
7.2.Print Settings
7.2.1.Print parameter settings
You can set up printing parameters with the following two methods before sending printing
work (such as paper type, paper size and paper source).
Note: • Trying the automatic two-sided printing may damage the printer if some paper
media are not suitable for automatic two-sided printing.
• Auto duplex printing does not support poster printing.
• Please refer to Chapter 2 for paper loading and type of mediums that can be
printed via auto feed tray.
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7.2.2.1.Duplex printing unit setup
For the purpose of achieving the best printing result, you can set up the paper size of duplex
printing unit. As for duplex printing of A4 and 16K papers, the slide should be adjusted to the
A4 position; as for Letter, Legal, Folio and Oficio duplex printing, the slide should be adjusted
to the Letter position.
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4. Install the duplex unit in the printer.
48
3. Select printer of the corresponding model.
5. Select the “Duplex” in “Basic” tab and then select “Long Edge” or “Short Edge”.
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6. Single click “OK” to finish printing setup. Click “Print” to realize auto duplex printing
Set up fine mode in the basic page of printer preference . After setup, fine printing mode can
be realized.
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7.2.4.Mute printing
If the Mute Printing is set, the printing noise will be reduced but the printing will slow down to
some extent.
The operating steps of mute printing are as follows (applicable to printers that are
installed via USB connection)
Windows 7 is taken as the example in the following operation. The information on your
computer screen may differ because of multiple operating systems.
1. Enter the “Start menu” – “Control Panel” –view “Devices and Printers”.
2. Right click printer and select “Printer properties” in the pull-down menu.
5. Open the printing work from the App, select a printer of the corresponding model and then
set up printing according to needs.
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7.2.5.Open Help Document
You can open the “Printing preferences” and click “Help” button (for Windows Operation
System only). The help document contains the user guide where you can find the information
on print settings.
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7.3.Printing Mode
The printer can print with auto feed tray and manual feed tray. The defaulted state is auto
selection, and if there is printing medium in the manual feed box, papers in manual feed tray
will be used with priority.
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Note: • Manual feed mode means that papers will be fed from the manual feed tray first if
there are papers being put inside it.
• Generally, the manual feeder tray is used to print on special paper, such as
envelopes, transparencies, etc., and only one piece of paper can be loaded each
time.
• Please refer to Chapter 2 for putting papers inside manual feed tray.
• Please refer to Chapter 2.1 for type of mediums that can be printed via manual
feed tray.
7.4.USB print
The printer supports direct print from USB and quick document print without the need of
computer transmission.
1. Insert the USB stick into the front USB disk interface of the printer.
2. Once the USB flash disk is inserted, the USB flash disk drive interface will automatically pop
up. Select “USB Flash Disk Print”.
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3. Select document to be printed and set print properties as required.
Note: • Formats of USB memory device supported by the printer’s USB port include MS-
DOS (FAT), FAT16 and FAT32.
• Document formats supported by USB print include: .pdf, .jpeg.
7.5.Secure printing
You can save print job in the printer’s memory through PC setting until you enter password in
printer control panel to start such job.
4. Enter a 4-digit number in the “Password” action field, which will be saved as a validation
password for secure printing.
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5. Click “OK”.
7. Select “Secure Print” in the control panel of the printer, and select the user according to the
secure printing job information you have set.
Note: • The default job information is “Use System Defaults”, and the user name of the
secure printing job is the computer user account name (click Start-Control Panel-
User Account on PC to view the computer user account name).
• The job name is the name of the printed document.
8. Select document to be printed, enter document print password, make a print according to
interface prompt.
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Note: • After printing is done successfully, this secure printing job will be deleted.
• You can extend the storage capacity of secure printing by inserting a USB flash
disk into the back USB interface of the printer.
It is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google
Inc.). With Google Cloud Print, you can use the application program or service supporting
Google Cloud Print for printing in any place. For information on how to use Google Cloud Print,
please download the operation manual on the website http//www.pantum.com .
7.7.Cancel printing
If you want to cancel the operation during printing, please press “Cancel” key on the printer’s
control panel.
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8. Copying
Copy Instructions
Multipage Print a multi-page document to a piece of paper.
Clone Print several identical images to a piece of paper.
Poster Print a one-page original to pieces of paper.
Collated copy Collate copies of an original.
Duplex copying Duplex copying of the original can be achieved.
Common copying Set the definition mode to improve the copying
Image quality
effect.
Intensity Adjust deep-light copying effect by setting intensity.
Resizing Reduce or enlarge the size of image copied.
Paper Size Set the paper size.
Paper type Set paper type.
Arrangement mode Set the ID copy layout.
ID copy Intensity Adjust deep-light copying effect by setting intensity.
Paper Size Set the paper size.
Intensity Adjust deep-light copying effect by setting intensity.
Receipt copying
Paper Size Set the paper size.
2. Put an original into the ADF with its front upward (only for plain copying) or on the glass
platen with its front downward. (For how to put an original, please see Chapter 2.5.)
4. Place the original text in the glass platen, scan this page, then give a prompt of “Scan next
page”. When there is another page to scan, take away the previous one, put the next one in
the glass platen, click “Scan next page”. After scanning all the pages, click “End scan”.
Note: • The image quality, intensity, resizing and paper setting can keep valid after
options are set.
• Settings on all-in-one, clone, poster, collated copy and duplex copy will be
restored to defaults after completing the copying, switching among panel keys or
rebooting the machine.
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8.4.1.Image quality
Select corresponding image quality mode for original document used in order to improve
copying effect.
There are 4 modes in total:
Auto: default mode, applicable to text and image originals.
Text + image: applicable to originals with mixed text and image.
Image: applicable to original image.
Text: applicable to original text.
Note: • The image quality mode supports “automatic” mode only after “poster” and
“collated copy” are set.
8.4.2.Intensity
Adjust deep-light copying effect by setting intensity.
8.4.3.Resizing
When original document is copied, resize image copied.
The resizing includes “fixed” and “manual adjustment” and the default value is 100%
2.“Manual adjustment” applies to copying with glass platform only, the adjustment scope of
which is 25%-400% and 5% can be adjusted each time after “direction key” is pressed once.
8.4.4.Multipage
With setting on all-in-one feature, a 2- or 4-page document could be copied to one piece of
paper. Copying with the ADF and the glass platen are both supported.
(1) Two-in-one:
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(3)vertical four-in-one:
Note: • "Multipage” and “resizing function” cannot be set at the same time.
8.4.5.Clone
Through setting on clone feature, you may print multiple original images on one piece of
paper. Copying with the ADF and the glass platen are both supported.
Note: • The “clone” and “resizing function” cannot be set at the same time.
8.4.6.Poster
Poster setting enables the printing of one piece of original document on several pieces of
paper. The “Poster” feature supports only copying with the glass platen.
Note: • The “poster” and “resizing function” cannot be set at the same time.
8.4.7.Collated copy
The “Collated Copies” feature supports only copying with the automatic document feeder
(ADF).
Startup:
Closed:
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8.4.8.Duplex copy
You can use flat plate and ADF for Auto Duplex copy, ADF supports auto duplex copy.
1.One-sided → One-sided:
2.One-sided → Two-sided:
3.Two-sided → One-sided:
4.Two-sided → Two-sided:
8.4.9.Paper setting
Select the paper size and paper type of original copying in Paper Settings menu.
Paper dimension: A4, Letter, B5, A5, A6, Executive, Legal and Folio.
Paper type: common paper, thick paper, envelope paper, film paper, card paper, tagboard
and thin paper.
Note: • After “multipage” and “clone function” are set, “paper dimension” supports “A4”
and “Letter” only.
• For copying with the ADF, only plain paper is available in "Paper Type".
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8.5.1.Arrangement mode
ID copy supports four layouts:
Whole page up-down Half page up-down Half page left-right A5 left and right
Position:
Half page up-down: default mode; put ID card at “orange left half area” of glass platform.
Half-page up and down, half-page left and right or A5 left and right: put the ID card in the “blue
area” in glass platen.
Note: • After setting, the arrangement mode can keep valid before startup; after startup,
the arrangement mode will recover to default setting.
8.5.2.Intensity
Adjust copy luminosity through “Luminosity” setting.
8.5.3.Paper dimension
If arranged in modes of “Full Page Up and down”, “Half-page Up and down” and “Half-page
Left and right”, the paper size supports “A4” and “Letter” only; if arranged in mode of “A5
Long Edge”, the paper size supports “A5” only. Please follow instructions on panel to put the
paper vertically for printing.
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8.6. Receipt setting
Change related setting through setting menu for better copy result.
8.6.1.Intensity
Adjust copy luminosity through “Luminosity” setting.
8.6.2.Paper setting
The receipt copying supports A4, Letter, B5, A5, A6 and Executive paper dimension.
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9. Scan
Before scanning, please be sure a printer driver has been installed in the computer.
9.1.Scanning mode
9.1.1.Windows system scan
You may scan with the scanning application in PC via USB, wired or wireless connection.
Please be sure the printer has been properly connected before scanning.
1. Double click on “Pantum Scan Application” on the computer, the icon is shown as below:
3. Set Scan in the right list. Click “Scan” on the bottom right corner and start scan.
Note: • Pantum scan application software can scan pictures and support 5 formats of
files: BMP, JPG, TIF, PDF, and PNG.
• You may click "Help (F1)" to open the help document of the scanning application
to learn more scanning setting information.
This product complies with the TWAIN and Windows Image Application (WIA) standard.
If using the application which supports TWAIN and WIA standard, users can use the scan
function and directly scan the images to the open application. The handbook requires Offic
Software (Word and Excel) and Photoshop ,for example, to show the operation.
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9.1.1.2. TWAIN Scan Driver
9.1.1.2.1. Office Software (Word and Excel)
Operation Steps:
3. Click on “Device” option and select TWAIN Scan, click the “Custom Insert” button below.
4. After the window pops up, set the scan information in the right list of “Basic Setting” and
“Advanced Setting”. Click on “Scan” and start scan.
65
If you desire to change a scanning port, please click “Port” at the lower part of above picture
to select a scanning port, as shown below:
9.1.1.2.2. Photoshop
Operation Steps:
1. Launch Photoshop, click on “File” – “Import” on the top left corner and select TWAIN Scan,
as is shown below:
2. After the window pops up, please refer to Step 4 of 9.1.1.2.1 to see the specifi operation steps.
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9.1.1.3. WIA Scan Driver
9.1.1.3.1. WIA1.0 Scan (Windows XP / Windows Server 2003)
Operation Steps:
3) Click on “Device” and select WIA Scan,click the “Custom Insert” below.
67
5) Click on “Adjust the Scanned Image Quality” on the bottom left corner of the above picture,
the advanced properties interface will pop up, then users can set the scan; After finishin the
settings, click on the “OK” button, then “Scan” button to start scan.
2. Photoshop
Operation Steps:
1) Launch Photoshop, click “File”- “Import” on the top left conrner and select WIA Scan, as is
shown below:
2) After the window pops up, please refer to Step 4 and Step 5 of 9.1.1.3.1 to see the specifi
operation steps.
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9.1.1.3.2. WIA 2.0 Scan (Windows Vista / Windows Server 2008 and later versions)
Operation Steps:
1. Click on “Start”- “All Programs”- “Device and Printer” on the left bottom of the desktop.
2. When the pop-up window appears, select the printer you want to use, and right click the
mouse.
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4. After the window pops up, set the scan and click “Scan” on the bottom right corner and
start scan.
Operation Steps:
1. After installing the printer driver, click “System Preferences” icon on the bottom left corner
of the computer desktop.
70
3. After the window pops up, click on “Scan”.
4. Click on “Open Scanner” and the scan window will pop up.
5. Click on “Show Details” on the bottom right corner to set the scan parameters.
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6. Click on “Scan” on the bottom right corner and start scan.
Operation Steps:
1. Click on “Finder” icon on the bottom left corner of the computer desktop, or use keyboard
shortcuts command+shift+C to open the window. Find “Image Capture” in “Applications” (or
conduct keyboard shortcuts command+shift+A to directly switch to “Applications”) and click to
launch the application.
2. After selecting the printer in the left list, set the scan parameters in the right list. Click on
“Scan” on the bottom right corner and start scan.
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9.1.2.2. TWAIN Scan
Take Photoshop as an example.
Operation Steps:
1. Launch Photoshop, click on “File” – “Import” on the top left corner and select TWAIN Scan,
as is shown below:
2. After the window pops up, please refer to Step 4 of 9.1.1.2.1 to see the specifi operation
steps.
Note: • Stored document types supported by “Scan to PC/Email/FTP” include PDF, TIFF
and JPEG; those supported by “Scan to USB” include PDF and JPEG.
9.1.3.1. Scan to PC
You may operate the printer’s control panel to scan a fil to PC. (Only support connection
method of USB connection line.)
1. Be sure the printer and the computer are both switched on and connected with each other
properly.
2. Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put
an original).
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9.1.3.2. Scan to E-mail
You may scan a black-white or color file as an appendix to the e-mail application, with specific
operation steps as follow:
1. Be sure the printer and the computer are both switched on and connected with each other
properly.
4. Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put
an original).
Set the group name for group e-mail sending by webpage, and set the members, i.e.the
receivers, in the group of group email. After finishing scanning, firmware will send the
scanned documents to the mail server. Then mail server sends the documents to every
member of the group.
1. Be sure the printer and the computer are both switched on and connected with each other
properly.
2. Please see Chapter 6.2.3.3 to configur the FTP address book (for machine with the fax
feature, alternatively, see Chapter 12.7).
3. Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put
an original).
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9.1.3.4. Scan USB drive
This printer supports scanning files to USB without a computer. Before operation, please
make sure the USB has enough storage space. The specifi operation steps are as follow:
2. Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put
an original).
The printer will create a folder named PantumScan in which all scanned file are saved in
PDF or JPG.
Note: • USB formats supported: FAT and FAT32 for Windows system and MS-DOS (FAT)
for Mac system.
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9.2.Scanning function
This machine supports ADF automatic duplex scanning. Take Pantum scanning application
software as an example:
1. Place the original in ADF (see Section 2.5.2 for specific operation).
2. Recall “Pantum Scanning Application” (see Section 9.1 for specific operation).
3. The Scan Setting window will pop up, Select “Document Feeder (Auto Duplex)” under
“Document Source” on the right side.
4. After setting the scanning parameters, click “Scan” in the lower right corner to start
scanning.
Note: • This machine also supports ADF automatic duplex scanning. You can “Enable” or
“Disable” this function on the Scan Setting interface of the control panel.
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10. Fax
10.1. Connect Devices
•“ ” port is used to connect fax with telephone line.
Note: • It is recommended to use the traditional analog phone service (PSTN: Public
Switched Telephone Network) in connecting telephone line. If a digital environment
(for examples, DSL, PBX, ISDN or VoIP) used, please be sure to use a proper filter
and configure digital settings correctly. For more information, please contact your
digital service provider.
10.2.Fax Settings
Fax setting interface includes the following functional setting:
You may select the faxing definition from options of “Standard, Fine,
1 Resolution
Super Fine and Image”. It defaults to “Standard”.
You can select the desired size of the document to be Faxed. The
2 Original Size
available options are A4, Letter and Legal.
With the feature of delay in sending, you may set the fax number
Delay
7 and delay time of sending (within 24 hours), making the fax sent
Sending
upon the time set. 30 fax jobs at most supported now.
Send You can use the options in Send Settings to set the parameters for
9
Settings sending Fax.
Receive You can use the options in Receive Settings to set the parameters
10
Settings for receiving Fax.
77
If Fax is sent or received abnormally due to disturbance on
11 Compatibility
telephone line, try to switch to VOIP compatibility mode.
Country / To adapt to different telephone lines in different countries,
12
Region settings on different countries or regions are needed.
You can use the options in Fax Report to print the Fax
13 Fax Report
report as you need.
Query for the list of all Faxes for Delay sending and you
14 Active Job
can press the Cancel button to delete a Delay sending job.
Communication
15 Inquire the latest 30 times of Fax sending/ receiving.
record
You can edit the contacts, group numbers, and print
16 Contacts the contacts as well as the list of group numbers from
Contacts.
2. Click “Fax” button in control panel to enter fax functional interface, enter fax number
through numeric keys.
Note: • In order to prevent damage to this product, do not use a manuscript with
correction tape, correction fluid, paper clips or staples on it. In addition, do not
load photos, small manuscripts or brittle manuscripts into the automatic document
feeder.
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10.3.1.2 Manual fax sending
1. Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put
an original).
3. Click “Hands free” button or pick up the telephone receiver, enter fax number.
4. Re-click “Fax” button after hearing the fax warning tone to confirm to send
• If the called party answers the telephone, both parties can make a voice communication.
Click “Fax” button after hearing the fax warning tone of the called party to confirm to send fax.
Fax mode: determine each call from the calling party as a fax. When arriving the ring count
set, it gives fax receiving signals and receives the fax automatically.
Telephone mode: define each call from the calling party as a telephone call, it is required t
answer the telephone manually, then click “Fax” button in control panel to receive fax.
1. Click “Fax” button in control panel to allow the printer to receive fax.
2. Put down the telephone receiver or click “Hands free” button in control panel, then re-click
“Fax” button to allow the printer to receive fax.
3. Use remote receiving method (only for external telephone), and after picking up the
receiver, press “*90” on telephone panel and then the machine begins to receive.
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Note: • The default remote code is “*90” which can be modified by users through “Fax”-
“Fax setting”-“Receive set.”-“Remote code”.
• Received fax job may not be printed in case of low cartridge, please renew
cartridge or turn “Continue to print in low cartridge” function on in fax receiving
setting.
1. Click “Fax” button in control panel, then click “Setting” button to enter “Fax setting”
interface.
4. Consult your VoIP provider on if the network setting on fax transmission could be
optimized.
This printer supports sending one original to several fax numbers, with the ability of up to 20
fax numbers sent to at the same time.
2. Delay Sending
You can enable Delay sending of Fax through the Control Panel. When this process is
complete, the printer will scan the document to the memory, and get back to Ready state.
3. Active Job
You may check or delete the delay sending jobs stored currently with the “Active Job” menu.
Fax may be forwarded. Forwarding fax to another fax or designated Email address is
supported.
1) Forward to Fax
Select “Fwd to fax”, input and confirm receiver’s Fax No. When fax job is received, the
product will dial preset Fax No. and forward the fax job. If forwarding fails due to line
occupation, faults and other causes, the forwarded content will be automatically printed in
one copy for backup (If re-dial is set, it prints after re-dial).Select “Fwd & Print”, to enable
auto printing of all forwarded to fax.
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2) Fwd to Email
Select “Fwd. to Email”, input and confirm Email address. When fax job received, the product
will send the fax file to the Email address as an attachment. The forwarded content will not
the automatically printed in case of Email faults or network problem.Select “Fwd & Print”, to
enable auto printing of all forwarded to Email.
5. Automatic Redial
If the number you have dialed is busy or is not responding when you send a Fax, the machine
will automatically redial the number. You can set the redial attempts and interval.
Note: • Consult network administrator for network settings of fax forwarded to Email.
• Forwarding of fax to Email may fail due to Email accounts setting, Email server
setting, anti-spam and other network reasons. No fax file may be auto printed for
backup. It is recommended to select “Fwd & Print”.
• See Chapter 6.2.3.1 for SMTP Settings of the Email Server.
6. Auto Shrink
When the paper size of the received Fax does not match the size specified in the printer, the
received Fax will be shrinked according to the user-defined paper size to match the paper
size in the printer.
If you disable the Auto Shrink option, the Fax will be printed at full size across multiple pages.
Auto Shrink is turned on by default.
Note: • Make sure that the default paper size setting is consistent with the size of the
medium loaded in the paper tray.
• Receive in memory: in case of paper out or paper jam, This printer support
storing all faxes under receiving into its memory automatically; after handling the
paper out or paper jam, it will print all of them automatically.
7. Speed dial
You may edit the quick-dial and group-dial numbers in the address book for quickly dialing in
sending a fax.
Click “ ” button in fax interface to enter search interface, enter speed dial to allow the
system to search automatically. If the speed dial has been saved, related Info. will display,
then click “Fax” button to make a fax; if not, it says this is a null number. 200 speed dials can
be saved at maximum.
Click “ ” button in fax interface to enter “Contacts” menu, select “Group call”, select one
group in group call interface, click “Group dial” to make a group fax. 10 group dials can be
saved at maximum, 99 numbers for each group at maximum.
10.4.PC-Fax
PC-Fax function allows you to send a document from your computer as a Fax.PC-Fax
supports Windows system only. In this chapter, a Word file is taken as the example to show
you how to operate.
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10.4.1.Sending Fax with PC-Fax
1. Open the document to be faxed.
3. Select a printer named after the end of Fax and then click “Printer Properties”; next, set
“Paper” and “Quality” of PC-Fax sending on the “Fax Settings” popup.
5. Enter the Name and Fax Number, then click Add to recipient list; If you want to send the
Fax to multiple addresses, you can continue to enter their Name and Fax Number, then click
Add to recipient list.
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11.Mobile Print/Scan/Fax
11.1."Pantum" APP
Pantum APP is a free application with mobile printing, scanning and faxing functions, allowing
you to print or fax photos, files, pages and scan photos or files directly from mobile terminal.
Your printer may not support all of above mentioned functions, so please select relevant
function of Pantum APP for use according to your printer type. Please be sure the application
has been installed and connected to wireless network properly before use.
11.1.3.1.1.Preliminary preparations
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3. Click "Add a printer" button at the top of interface, then select the way according to your
habit to add the printer.
4.Select the function you need and set it up to meet your function needs.
Note: • If printing fails, please inspect if the Android device is connected to the
wireless network where the printer is connected to.
• If the Android mobile device did not detect any printer, check whether the
printer is powered on and the printer is turned on.
• For more details, please refer to the mobile print user guide attached.
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11.1.3.2.For iOS Devices
11.1.3.2.1.Preliminary preparations
2. Connect the iOS mobile device with wireless network of the printer (Please refer to
Chapter 5 for how to connect).
3. Click “PANTUM” icon on the main screen of an iOS device and the following interface
will pop out.
4. Select the function you want and then do relevant settings to meet your functional
demands.
Note: • If failure of operation, please check if your iOS mobile device has access to
the wireless network into which your printer is connected.
• If the iOS mobile device did not detect any printer, check whether the
printer is powered on and the printer is turned on.
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11.2.Mopria mobile print
Mopria mobile print requires installing Mopria Print Service on the Android device. You can
print photos, emails, webpages and files.
2. For Chinese users, please download the Mopria printing service at http://cn.mopria.org for
downloading and installing this APP.
11.2.3.Preliminary preparations
1. A printer that has wireless network function.
1.Tap the “settings” of the Home Screen on Android mobile device, and select “print”.
All other printing plug-ins should be shut down when you use Mopria mobile printing function.
The printing steps may varied by applications, taking Adobe Reader as an example for
explanation.
2.Connect the Android mobile device with wireless network of the printer (Please refer to
Chapter 5 for how to connect).
3. Open the files you need to print with Adobe Reader on the Android device.
4. Click .
5.Tap “print”.
If you selected other printer (or failed to select any printer), please tap the pull-down menu of
printer, and select your Pantum printer.
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7.Set printing parameters, e.g. print pages.
8.Tap “print”.
Note: • If printing fails, please inspect if the Android device is connected to the wireless
network where the printer is connected to.
• If the Android device cannot detect any printer, please inspect if power of the printer
is turned on and if the printer is turned on.
11.3.NFC function
NFC function allows non-contact point-to-point data transmission between electronic devices.
To use this function, you need to install the Pantum printer App on a mobile phone that
supports NFC, or conduct Mopria mobile printing after finishing Wi-Fi Direct connectio
through NFC function.
Note: • NFC recognition may not be used normally affected by the material of phone
cover.
• Touch time and distance may differ because of the mobile phones used.
11.3.1.Preliminary preparations
1. Printer with Wi-Fi Direct function.
2. Android 5.0 or higher version mobile devices support NFC function and Wi-Fi Direct
function.
2. Knock gently the NFC mark that indicates the NFC antenna (on the back of the mobile
device generally) on the printer and then wait for several seconds; then, the printer application
will start and the mobile device will connect to the printer.
Note: • For some mobile devices, NFC antenna may not be on their backsides. Before
touching, please check the position of the NFC antenna of your mobile device.
• If the mobile device is not installed with Pantum App, the Pantum App download link
will pop out automatically. Try again after downloading and installing the App.
3. Select the content to be printed and set printing parameters according to needs.
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11.4.AirPrint mobile print
Only printers that support AirPrint function can realize AirPrint printing. Please check if there is
AirPrint mark on the packaging of the printer, in order to identify if the printer supports AirPrint
function.
11.4.2.Preliminary preparations
1. A printer that has wireless network function.
2.iOS device mobile printing.
4. Click .
5.Tap “print”.
6.Please make sure the Pantum printer is selected.
If you select other printers (or no printer), please click printer option and then
select your Pantum printer.
7. Set printing parameters such as number of copies to print.
8.Tap “print”.
Note: • If printing fails, please inspect if the iOS device is connected to the wireless
network where the printer is connected to.
• If the iOS device cannot detect any printer, please inspect if power of the printer is
turned on and if the printer is turned on.
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12.General Settings
This Chapter mainly introduces some general settings.
Note: • The panel appearance may be a little different due to difference in type or function.
All diagrams are only for reference.
2. Click and select “System Setting”-“Toner save set” to turn toner saving mode on.
12.1.2.Language Setting
“Language Setting” is used to select the language to be displayed on the control panel.
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12.1.3. Restore Factory Settings
“Restore factory settings” is used to recover the default settings of printer. The printer will
restart itself automatically after recovering factory settings.
Note: • Factory settings of network printer can be recovered via embedded Web server
(please refer to Chapter 6.2.4).
2. Click and select “System Setting”-“Sleep time set to set sleep time.
Note: • In sleep mode, the printer can be woken up by pressing any key or
sending printing work.
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12.1.5. Mute printing
Set mute mode to realize low speed printing with low noise. When mute mode is “on”, printing
will be in a low speed. This mode is “off” by default.
2. Click and select “System Setting”-“Mute printing” to turn silent print mode on.
2. Click and select “System Setting”-“Auto off set” to set off conditions and delay.
Note: • Individual countries (or regions) do not support auto off setting.
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12.1.7. Sound/volume
You may set the up and down of sound/volume or shut down.
2. Click and select “System Setting”-“Sound/Volume” to set “Warning tone”, “Ring tone”, “Fax
tone” and “Total volume”.
12.1.8. Time/date
You may set the time and date with the Time/Date option.
2. Click and select “System Setting”-“Time/date” to set “Date”, “Time”, “Time Zone”, “Date
format” and “Time format”.
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12.2. Network Settings
You can check or set network through Network set.
2. Click and select “Network set” to set “Wired config.”, “Wireless conf.” and “WiFi Direct”
2. Click and select “Network info” to check “Wired config. info”, “Wireless conf. info” and “WiFi
Direct info”.
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12.4. Print information report
You can print information report by operating control panel. These pages can help you to learn
about product information, and diagnose and solve product failures.
2. Click and select “Info. report” to enter Info. report print, thus you can print product report as
required.
Product reports that could be printed include Demo page, information page, menu structure
page, network configuration, e-mail address, group e-mail, FT address and Wi-Fi hotspot.
Note: • The product report above is the most complete version, and may be different from
the product report of model that you actually use.
2. Enter Email Add. into input box, click “Add” button to add Email Add. into Email Add. book.
3. Click and select “Email Add.” to check, edit, delete and add Email Add. to group.
4. Click and select “Group Email to check, establish, edit and delete group Email.
Note: • The address book members cannot be added to the group before creating a group
e-mail.
• You will not receive the e-mail without proper settings on your e-mail box. For
specific setting steps, please consult your network administrator.
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12.7.Configure the FTP address book
1. Click and select “Scan”-“Scan to FTP” in control panel to enter Scan to FTP setting
interface.
2. Enter FTP Add., FTP port, user name and password into input box, click “Add” button to add
FTP Add. into FTP Add. book.
3. Click and select “FTP Add. book” to check, edit and delete.
Note: • Before configuring the FTP address book, you may need to consult your network
administrator for the server IP address, port number and FTP name.
Note: • Perform upgrading according to the prompts and restart the printer. If the firmware
download fails, restart the printer and then perform operation again.
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13.Routine Maintenance
Note: • Printer appearance may differ because of various models and functions,
so the schematic diagram is only for your reference.
2. Lift the scanner cover, and gently wipe the glass platen and automatic duplex document
feeder CIS (D-CIS) with soft cloth.
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3. Open the front cover and take the laser toner cartridge out along the track.
Note: • When removing the toner cartridge, put the toner cartridge in a protective bag
or wrap it with thick paper to avoid direct light damaging the toner cartridge.
4. Clean the inside of the printer by gently wiping the shaded area, as shown in picture,
with adry and lint-free cloth.
5. Wipe the LSU lens of printer gently with dry lint cloth.
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6. Open the auto feed tray and wipe the pickup roller gently with dry lint cloth.
Note: • the machine with the ADF should be regularly cleaned, removing dirt on the top
cover of the ADF. Please wipe the place as shown in figure with a soft cloth.
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13.2.Toner cartridge and drum component maintenance
13.2.1.About toner cartridge and drum component component
1.Cartridge, use and maintenance of the drum assembly.
Please use the original toner cartridge for better printing quality.
Please pay attention to the following items while using the toner cartridge:
• Please keep the toner cartridge in a dry and dark place.
• Do not refill the toner cartridge without permission; otherwise, the damages caused will not be
included in the scope of warranty of the printer.
• Please place the toner cartridge in cool and dry places.
• Please do not place the toner cartridge near ignition sources, as the toner inside it is
inflammable and may cause fire
• Please pay attention to toner leakage while it is taking out or disassembled. In case of toner
leakage, skin contact with toner or spattering into eyes or mouth, please wash it with clear water
immediately, or see a doctor if feeling unwell.
• When placing the cartridge, please stay away from children may contact area.
2. Service life of toner cartridge
• The service life of toner cartridge is depending on the toner quantity needed by printing.
• When a prompt that “The Toner Cartridge life Expired” appears on the display, it indicates its
service life expires. So please replace it.
3. Service life of drum component
• When a prompt that “The Drum Unit life Expired” appears on the display, it indicates its service
life expires. So please replace it.
Note: Please pay attention to the following matters before replacing toner cartridge:
• Since there may be toner on the surface of toner cartridge, please pay attention
while taking it out to avoid spattering.
• Please place the toner cartridge taken out on paper to avoid large-
scale spattering of toner.
• When installing, do not touch the surface of the toner cartridge, so as to
avoid scratching it.
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Toner cartridge replacement steps:
1. Power off the printer.
2. Open the front cover and then remove the laser toner cartridge along the guide rail.
3. Press the blue button on the left side of drum component with left hand and lift the
toner cartridge handle with right hand at the same time to take the toner cartridge out.
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4. Open the package of the new toner cartridge and hold the toner cartridge handle to
shake it left and right for 5 – 6 times, so that the toner inside can be uniformly dispersed.
5. Pull the seal out and take the toner protection cover out.
6. Install the drum component along the inner track to finish installing toner cartridge.
7. Take the drum component with toner cartridge installed and install it inside the
printer along the inner track of printer to finish installing.
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8. Close the front cover.
Replace the drum assembly steps are as follows:
2. Open the front cover and take the laser toner cartridge out along the track.
3. Press the blue button on the left side of drum component with left hand and lift the toner
cartridge handle with right hand at the same time to take the toner cartridge out.
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4. Open the package of new drum component, take the protection device of drum
component, and put the drum component on a horizontal table.
5.Install the drum component along the inner track to finish installing toner cartridge.
6.Take the drum component with toner cartridge installed and install it inside the printer
along the inner track of printer to finish installing.
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14. Troubleshooting
Please read this section carefully. It may help you to solve common problems encountered
during the printing process. If the problems persist, please contact Pantum Aftersales Service
Centre.
Prior to handling common problems, first check that:
• The power cord is connected correctly and the printer is powered on.
• All of the protective parts are removed.
• The toner cartridge is installed correctly.
• The paper is correctly loaded into the tray.
• The interface cable between the printer and the computer is connected correctly.
• The correct printer driver has been selected and installed properly.
• The computer port is properly configured and is connected to the correct printer port.
Note: • When removing the paper jam, please don't touch immediately places labled with
high temperature warning in contact with internal components after opening the
printer's front or rear cover, to prevent burns.
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2. Gently pull the jammed paper out.
105
5. Take the laser toner cartridge out along the track. (For the purpose of preventing printing
quality from affecting by the exposure of photosensitive drum, please put the laser toner
cartridge inside the protection bag or warp it with thick paper).
7. After taking out papers jammed, install the laser toner cartridge again and close the front
cover, then the printer will recover printing.
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1. Open the front cover and then remove the laser toner cartridge along the guide rail.
107
4. Gently pull the jammed paper out.
6. Install a new toner cartridge and then close the front cover; then, the printer will recover
printing automatically.
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14.1.3.Duplex Unit Jam
1. Remove the duplex printing unit from the back of the printer.
3. If the paper does not come out along with the duplex unit, open the tray and remove the
jammed paper directly from the bottom.
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4. After taking papers jammed out, install the duplex unit back and inspect other parts to the
product. If it can be ensured that there are no jammed papers, open and close the front cover
and then the printer will recover printing automatically.
Note: After all papers jammed are taken out according to the above steps, close the front
cover and tidy the papers in paper tray, then the printer will recover to print
automatically.
• If the printer still does not start printing, please check that all the jammed paper
inside the printer has been cleared.
• If you cannot remove the jammed paper yourself, please contact your loca
Pantum authorized repair center or send the printer to the nearest
Pantum authorized service center for repair.
• Printer appearance may differ because of various models and functions, so the
schematic diagram is only for your reference.
110
3. After removing the paper jamed, close the top cover and then the printer will be back to the
ready state.
4. If it is difficult to remove the paper jammed, please try to open the scanner cover and
remove it from the pressing block.
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14.2.Software Failure
Problem Solution
The printer icon will not be displayed Reinstall the printer driver. Ensure that the USB
in the “Printer and fax” folder. interface cable and the
The printer is in Ready mode but it If the failure still exists after restarting the Make sure
will not perform any print job. the network cable of USB cable is connected
correctly.
Failed to install the driver Check whether the print spooler service is enabled.
Check the power supply and the connection of the
printer.
The driver cannot be used if the IP Modify the port IP address of the printer driver.
address of the printer has been If the above method does not work, please reinstall
changed the printer driver.
It is recommended that a fixed IP address should be
set to the network printer.
In the DHCP network, it is recommended to bind the
IP address with the MAC address of the printer.
No Laser Toner The laser toner cartridge is The laser toner cartridge is installed
Cartridge Detected installed incorrectly or laser correctly or new laser toner
toner cartridge is damaged. cartridge is replaced.
Toner Low (this prompt The toner in cartridge runs Please replace with a new toner
is displayed together low. cartridge.
with the standby
picture alternately.)
As the toner is low, it is If the toner in cartridge runs Please replace with a new toner
not available to accept low, the printing of fax job cartridge or find out the " Low in
the printing job (this received cannot be Toner, Continue to Print" option
prompt is displayed executed. (Normal in fax among the fax receiving setting
together with the sending, file printing, options and then set it as "On" for
standby picture copying and scanning.) continuous printing.
alternately.) (Note: once the printer detects that
the toner in cartridge doesn't run
low during booting or opening and
closing its cover, it will set the "Low
in Toner, Continue to Print" option
enabled before by user back to
“Off”.)
Toner cartridge life The toner in cartridge runs Please replace with a new toner
expired. out. cartridge.
Feed jam The print paper is loaded Please correctly load the print
incorrectly. The paper is paper.
outside of the specification
range.
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Printer paper jam The print paper is loaded Please correctly load the print paper.
incorrectly.
Scanner is Busy With other scan jobs. Please cancel the current scan job or
wait for the completion of other scan
jobs.
Scan failed Scanner internal failure. Please contact Pantum Customer
Service.
No paper in ADF If you have selected ADF Please put in the original properly.
as the scan source, this
message appears when
you start a copy or scan
job without loading paper
in the ADF.
Paper jam occurred on This prompt appears Please remove the paper jam, arrange
ADF when there is a feed jam well and put originals into the ADF for
or feed failure in copying scanning again.
or scanning with the ADF.
Problems in Poor print quality See 14.4.2 Image See 14.4.2 Image
printing Defects. Defects.
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• Power cord of the device • Ensure proper
is not properly connected. connection of the power
The cable between the cord.
computer and the printer • Please disconnect the
is not connected properly. printer cable and then
Error in specifying the connect it again.
print port. • Please check printer
The printer is offline and settings of the Windows
User Guide of Printer is to make sure the printing
checked. job could be sent to the
correct port. If the
The printer does The printer has not
computer is equipped
not work recovered from an internal
with several ports, please
error, such as a paper
be sure to connect the
jam, paper empty, etc.
printer to the correct port.
• Driver program of printer
• Please make sure the
is not installed correctly.
printer is online without
• The LCD screen any abnormality.
prompts error messages.
• Please remove errors to
make the printer return to
Problems with
normal.
the Printer
• Please uninstall and
then reinstall the printer
driver.
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• The printer paper isn't put Please install printing
properly. medium correctly; please
• The print media is beyond print with manual feed
the usage specification tray if special printing
range. medium is used to print.
Paper feed failure • Please use the print
• The pickup roller is dirty.
media within the
Too many papers in paper specification range.
tray.
• Please clean the
pickup roller.
Take the excessive
papers out from paper
tray; please print with
manual feed tray if
special printing medium
is used to print.
Note: • If the trouble still can not be shooted after the above operations, please contact
Pantum Customer Service.
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14.4.2. Image Defects
Problem Cause Solution
• The print media does not meet the • Please use proper print media
usage specifications, for example the within the specification range.
media is damp or too rough. • Set the resolution and
• The resolution in the print program is concentration setting of program, or
set too low, concentration setting is too cancel ticking the save toner mode.
low, or toner saving mode is ticked.
• It is suggested to replace the
The printout
• Toner cartridge is damaged. original toner cartridge.
is whitish or
light • Toner is low.
• The print media that does not meet • Please use the print media within
usage specification is used. For example, the specification range.
the media is damp or too rough.
• Clean the paper path.
• The paper path is dirty.
• It is suggested to replace the
• Inner damage of toner cartridge. original toner cartridge.
• The reflective glass of the laser inside • Please clean the LSU lens.
White spots
the printer is dirty.
• The print media that does not meet • Please use printing medium within
usage specification is used. For example, the specification scope, and use
the media is damp or too rough. manual feed tray for printing in case
• The printing paper medium set and of special medium.
paper medium placed are not consistent. • Please print with corresponding
• The inside of the printer is dirty. paper medium.
Toner • Clean the inside of the printer.
• Toner cartridge is damaged.
comes off
• The parts inside the printer are • It is suggested to replace the
damaged. original toner cartridge.
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• Dirty toner cartridge. • Clean or replace toner cartridge
• Damaged inner parts of toner cartridge. • Clean the mirror of the laser at the
• The reflective glass of the laser inside back of the printer.
the printer is dirty. • Clean the feed path of printer.
• The paper path is dirty. • Clean the scanner or the platen
glass.
Black • If black vertical stripes appear when
vertical copying or scanning, the scanner or the
stripes platen glass may be dirty.
• Scanner Light bulb has smudges.
• The scanner is damaged.
• The print media that does not meet • Please use the print media within
usage specification is used. For the specification range.
example, the media is damp or too • Clean or replace toner cartridge
rough.
• Clean the paper path inside the
• Dirty toner cartridge printer.
• Damaged inner parts of toner cartridge.
• Please close the cover on the
Black • The paper path is dirty. manuscript, and then carry out
background
• The transfer voltage inside the printer copying and scanning.
(gray
background) is abnormal. • Clean the platen glass.
• Scanning exposure.
• If black background or gray
background appears when copying and
scanning, the platen glass may be dirty.
• Dirty toner cartridge. • Clean or replace toner cartridge
• Damaged inner parts of toner cartridge. • Please contact customer services
• The fuser component is damaged. center to replace to a new fuser
assembly.
Cyclical
traces
appear
• The printer paper isn't put properly. • Make sure the print paper is
• The feed channel of the printer is dirty. placed correctly.
• Clean the paper path inside the
printer.
Skewed
pages
• The printer paper isn't put properly. • Make sure the print paper is
• The print media does not meet the placed correctly.
usage specification. • Please use print media within the
• The feed channel of the printer is dirty. specification range.
• The fuser component is damaged. • Clean the paper path inside the
printer.
Wrinkled • Please contact customer services
paper center to replace to a new fuser
assembly.
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• Dirty toner cartridge • Clean or replace toner cartridge
• The transfer roller inside the printer is • Clean the internal transfer part of
dirty. the printer.
• The transfer voltage inside the printer
is abnormal.
The back of
the printout
is dirty
• The print media that does not meet • Please use printing medium within
usage specification is used. For example, the specification scope, and use
the media is damp or too rough. manual feed tray for printing in case
• The inside of the printer is dirty. of special medium.
• Toner cartridge is damaged. • Clean the inside of the printer.
• The parts inside the printer are • It is suggested to replace the
The toner
damaged. original toner cartridge.
does not
adhere to
the paper
Horizontal
stripes
Note: • Failures above can be improved by cleaning or replacing toner cartridge. Please
contact customer services center if the problem can still not be solved.
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14.5. Fax faults
Trouble Type Fault phenomenon Solution
The dialing tone cannot • If you cannot hear the dialing tone after picking
be heard. up the receiver, please check the connection of all
telephone lines between the fax and the wall-
Telephone mounted socket.
line or • Use the telephone connecting another line to test
connection the wall-mounted socket; if there is no dialing tone,
fault please check the communication line.
The printer cannot • Make sure it is not the "Telephone Mode" as the
response in a fax call receiving mode. (Please see Chapter 10.3.2 to set
automatically. the receiving mode as "Fax Mode".)
The fax cannot be • Make sure the fax is set with the correct receiving
received mode. (Please see Chapter 10.3.2 to select the
receiving mode.)
• If the telephone line is interfered, please try to set
it as VoIP in compatibility. (For compatibility
setting, please see Chapter 10.3.3)
The fax received is • The fax sending faxes may have a fault.
somewhat blank or of • The telephone line may have a fault due to noise.
poor quality
• Check the printer through copy.
Fax • The toner cartridge comes to the end of its
receiving expected service life. Please replace it. (Please see
fault Chapter 13.2.2 "Replace the Toner Cartridge".)
The fax is well received • Check if the toner in cartridge has run low.
but cannot be printed Replace with a new toner cartridge and then print.
• Find out the option of " Low in Toner, Continue
to Print" among receiving setting options and then
set it as On.
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The dialing fails to be • Please check the connection of power cable.
done • Please check the connection of telephone line.
• Change the (audio/pulse) settings. Please set in
the fax sending menu with the dialing way
supported for telephone line.
The printer is poor in • Make one copy of original to check if the fax
transmitting files scanner could work normally.
Fax
sending • Transmit with a higher resolution.
fault
A prompt of • The telephone line may suffer from temporary
"Communication Failure" noise or electrostatic interference. Please send the
appears in printing the fax again.
fax confirmation report • Please try to set as VoIP in compatibility and then
send again. (Please see Chapter 10.3.3
for compatibility setting.)
If the problem still occurs, please check the
telephone line.
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15. Product Specifications
Note: • Specification values vary slightly from printers with different models with different
functions ,and product specifications vary from different countries and regions.
• These values are based on the initial data. For more information about the latest
specifications, please visit: www.pantum.com .
Product
415mm*360mm*352mm
Size(W*D*H)
Print/scan: ≤52dB(A)
Enter network
5 minutes
standby time:
Shutdown: ≤ 0.5W
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Microsoft Windows XP/ Windows Vista/ Windows 7/ Windows 8/
Windows 8.1/ Windows 10/ Windows Server 2003/ Windows Server
2008/ Windows Server 2012(32/64 Bit)
Mac OS X 10.7/10.8/10.9/10.10/10.11/10.12
Operating System Linux (Ubuntu 12.04/ Ubuntu 14.04/ Ubuntu 16.04)
Android 4.4-8.0
15.2.Print Specifications
15.3.Copy Specifications
Other Copy Functions ID copy, bill copy, multi-in-one copy, clone copy.
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15.4.Scan Specifications
Single-sided: 24ipm
Scanning speed
Duplex: 48ipm
Flatbed: 216×297mm
Maximum Scan Size
ADF: 216×356 mm
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15.5.Fax specification
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Environment PSTN,PBX,VOIP
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Company Name: Magnell Associate, Inc. ( DBA NEWEGG.COM )