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    Business-Communication Test

    Uploaded by

    MYSTERIOUS
    This document provides 25 multiple choice questions about different types of business communication. It covers topics like the origin of the word "communication", the key elements in the communication process, different types of communication (oral, written, verbal, non-verbal), examples of downward, upward, horizontal, diagonal and external communication, and barriers to effective communication like time and distance. The questions are designed to test understanding of fundamental concepts in business communication.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Business-Communication Test

    Uploaded by

    MYSTERIOUS
    159 views5 pages
    This document provides 25 multiple choice questions about different types of business communication. It covers topics like the origin of the word "communication", the key elements in the communication process, different types of communication (oral, written, verbal, non-verbal), examples of downward, upward, horizontal, diagonal and external communication, and barriers to effective communication like time and distance. The questions are designed to test understanding of fundamental concepts in business communication.

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    This document provides 25 multiple choice questions about different types of business communication. It covers topics like the origin of the word "communication", the key elements in the communication process, different types of communication (oral, written, verbal, non-verbal), examples of downward, upward, horizontal, diagonal and external communication, and barriers to effective communication like time and distance. The questions are designed to test understanding of fundamental concepts in business communication.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    159 views5 pages

    Business-Communication Test

    Uploaded by

    MYSTERIOUS
    This document provides 25 multiple choice questions about different types of business communication. It covers topics like the origin of the word "communication", the key elements in the communication process, different types of communication (oral, written, verbal, non-verbal), examples of downward, upward, horizontal, diagonal and external communication, and barriers to effective communication like time and distance. The questions are designed to test understanding of fundamental concepts in business communication.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 5

    Business Communication MCQs [set-1]

    1. The term “communis” derived from ___word.


    A. Greek.
    B. Latin.
    C. Chinese.
    D. English.
    Answer: B

    2. Communication means ___information, feeling and thoughts, with others.


    A. To receive.
    B. Exchange of.
    C. Conveying.
    o m
    D. All the above. . c
    Answer: B
    te
    awith _____communication.
    M
    3. Grapevine communication is associated
    q
    A. Formal
    c
    B. Informal
    C. Horizontal
    M
    D. Vertical.
    Answer: B

    4. Lateral communication is between


    A. Superior and subordinate.
    B. Same cadre of personal.
    C. Subordinate and superior.
    D. Among all.
    Answer: B

    5. Audio Visual communication combines


    A. Auditory only.
    B. Visual only.
    C. Both auditory & visual.
    D. Written.
    Answer: C

    6. Communication problems otherwise known as


    A. Enquire.
    B. Barriers.
    C. Encoding.
    D. Decoding.
    Answer: B

    7. Posters fall under _______communication.


    A. Oral.
    B. Visual.
    C. Written.
    D. Spoken.
    Answer: B

    8. Informal communication is otherwise known as ______ communication.


    A. Grapevine.
    B. Lateral.
    C. Visual.
    D. Horizontal.
    Answer: A

    9. Horizontal communication flows through _______


    A. Face-to-face discussion.
    B. Telephonic talk.
    C. Periodical meeting.
    D. All the above.
    Answer: D

    10. Gestural communication is a ______


    A. Non-Verbal Message.
    B. Direct conversation.
    C. oral communication
    D. Written.
    Answer: A

    View all MCQ's at McqMate.com


    11. Physical Barriers to communication are ______
    A. Time and distance.
    B. Interpretation of words.
    C. Denotations.
    D. Connotations.
    Answer: A

    12. Communication is derived from a Latin word “Communis” which means


    A. Community
    B. Share
    C. Common
    D. Marxist
    Answer: C

    13. Communication starts with:


    A. Encoding
    B. Sender
    C. Channel
    D. Feedback
    Answer: B

    14. The number of key elements in the communication process is :


    A. Five
    B. Six
    C. Seven
    D. Four
    Answer: C
    Explanation:- There are 7 key elements in the communication process: sender, message, encoding,
    channel, receiver, decoding, and feedback. These elements represent the different stages and
    components involved in the process of effectively transmitting and receiving information between
    individuals or groups.

    15. The two broad areas of communication are:


    A. Oral and written communication
    B. Verbal and written communication
    C. Verbal and non-verbal communication
    D. Oral and non-verbal communication

    View all MCQ's at McqMate.com


    Answer: C

    16. Which of the following combination is /are example/s of oral communication?


    A. Meetings, memos and presentations
    B. Meetings, memos and performance reviews
    C. Meetings, presentations and performance reviews
    D. All the above
    Answer: C

    17. Which of the following combination is /are example/s of written


    communication?
    A. Letters and voicemail
    B. Reports and email
    C. Circulars and voicemail
    D. All the above.
    Answer: B

    18. Orders and directives are the example of:


    A. Downward communication
    B. Upward communication
    C. Diagonal communication
    D. Horizontal communication
    Answer: A

    19. Communication between HR manager and salesman is an example of:


    A. Horizontal communication
    B. Lateral communication
    C. Diagonal communication
    D. Vertical communication
    Answer: A

    20. Diagonal communication is also known as:


    A. Cross ward communication
    B. Horizontal communication
    C. Vertical communication
    D. Any of the above
    Answer: A

    View all MCQ's at McqMate.com


    21. Communication between HR manager and Finance manager is an example of:
    A. Downward communication
    B. Upward communication
    C. Diagonal communication
    D. Horizontal communication
    Answer: D

    22. Down ward communication and Upward communication are :


    A. Vertical communication
    B. Horizontal communication
    C. Diagonal communication
    D. None of these
    Answer: A

    23. Placement of purchase order to supplier of material is ---------- communication.


    A. Vertical communication
    B. Horizontal communication
    C. Internal communication
    D. External communication
    Answer: D

    24. Receiving a sales order is an example of:


    A. Vertical communication
    B. Horizontal communication
    C. Internal communication
    D. External communication
    Answer: D

    25. --------- Communication can be inward or outward:


    A. Vertical communication
    B. Horizontal communication
    C. Internal communication
    D. External communication
    Answer: D

    View all MCQ's at McqMate.com

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