Kotler Brand Equity MBA

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9

Creating
Brand Equity

Marketing Management, 13th ed


Chapter Questions

• What is a brand and how does


branding work?
• What is brand equity?
• How is brand equity built, measured,
and managed?
• What are the important decisions in
developing a branding strategy?

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


ESPN: A Strong Brand

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


Steps in
Strategic Brand Management
• Identifying and establishing brand
positioning
• Planning and implementing brand
marketing
• Measuring and interpreting brand
performance
• Growing and sustaining brand value

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


What is a Brand?

A brand is a name, term, sign, symbol or


design, or a combination of them,
intended to identify the goods or
services of one seller or group of sellers
and to differentiate them from those of
competitors.

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


The Role of Brands

Identify the maker

Simplify product handling

Organize accounting

Offer legal protection

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


The Role of Brands

Signify quality

Create barriers to entry

Serve as a competitive
advantage

Secure price premium

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


What is Branding?

Branding is endowing products


and services with the power of
the brand.

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


What is Brand Equity?

Brand equity is the added value


endowed on products and services,
which may be reflected in the way
consumers, think, feel, and act with
respect to the brand.

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


Brand Knowledge

Thought
Feelings
s
Knowled
ge

Images
Beliefs
Experie
nces

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


Advantages of Strong Brands

• Improved • Larger margins


perceptions of • More inelastic
product consumer response
performance • Greater trade
• Greater loyalty cooperation
• Less vulnerability to • Increased marketing
competitive communications
marketing actions effectiveness
• Less vulnerability to • Possible licensing
crises opportunities

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


Apple is a Strong Brand

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


What is a Brand Promise?

A brand promise is the marketer’s vision


of what the brand must be and do for
consumers.

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


Burger King Builds Its Brand with
Social Connectivity

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


Drivers of Brand Equity

Brand Elements

Marketing Activities

Meaning Transference

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


Brand Elements

Brand
names URLs

Slogan
s Eleme
nts Logos

Charac
Symbo
ters
ls

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


Brand Element Choice Criteria

• Memorable
• Meaningful
• Likeability
• Transferable
• Adaptable
• Protectible

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


Slogans

• Like a good • We try harder


neighbor, State • We’ll pick you up
Farm is there • Nextel – Done
• Just do it • Zoom Zoom
• Nothing runs like a • I’m lovin’ it
Deere
• Innovation at work
• Save 15% or more
• This Bud’s for you
in 15 minutes or
less • Always low prices

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


Devising a Branding Strategy

Develop new brand


elements

Apply existing brand


elements

Use a combination of
old and new

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


Branding Terms

• Brand line • Line extension


• Brand mix • Category extension
• Brand extension • Branded variants
• Sub-brand • Licensed product
• Parent brand • Brand dilution
• Family brand • Brand portfolio

Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall


Brand Naming

Individual names

Blanket family names

Separate family names

Corporate
name-individual name
combo
Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall

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