Enterprise Provisioner User Guide

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Enterprise Provisioner

User Guide
Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in
this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes
have been made. The information in this publication does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential
damages resulting from the furnishing, performance, or use of this material. HII disclaims all responsibility for the selec-
tion and use of software and/or hardware to achieve intended results.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this doc-
ument may be photocopied, reproduced, or translated into another language without the prior written consent of HII.
Copyright  2018 Honeywell International Inc. All rights reserved.
Web Address: www.honeywellaidc.com
Other product names or marks mentioned in this document may be trademarks or registered trademarks of other compa-
nies and are the property of their respective owners.
For patent information, refer to www.hsmpats.com.
TABLE OF CONTENTS

Customer Support ........................................................................................................................ iii


Technical Assistance ............................................................................................................. iii
Product Service and Repair ................................................................................................ iii
Limited Warranty .................................................................................................................... iii

Chapter 1 - Get Started .................................................................................... 1


What is Enterprise Provisioner? ............................................................................................... 1
Download Enterprise Provisioner ............................................................................................ 2
Install Enterprise Provisioner .................................................................................................... 2
Start Enterprise Provisioner....................................................................................................... 2
Enterprise Provisioner Overview .............................................................................................. 3

Chapter 2 - Use Enterprise Provisioner ........................................................ 5


Settings .............................................................................................................................................. 5
Provisioning Tasks ......................................................................................................................... 6
Task List....................................................................................................................................... 7
Create Bar Codes............................................................................................................................ 8
HTTP Server...................................................................................................................................... 9
Restore Defaults .......................................................................................................................... 10
Import .............................................................................................................................................. 10
Export............................................................................................................................................... 11
Preferences.................................................................................................................................... 11
Help................................................................................................................................................... 12
About ................................................................................................................................................ 12

Enterprise Provisioner User Guide i


Chapter 3 - Troubleshoot.............................................................................. 13
Troubleshoot Enterprise Provisioner ...................................................................................13

ii Enterprise Provisioner User Guide


Customer Support
Technical Assistance
To search our knowledge base for a solution or to log in to the Technical Support
portal and report a problem, go to www.hsmcontactsupport.com.
For our latest contact information, see www.honeywellaidc.com/locations.

Product Service and Repair


Honeywell International Inc. provides service for all of its products through service
centers throughout the world. To obtain warranty or non-warranty service, return
your product to Honeywell (postage paid) with a copy of the dated purchase
record. To learn more, go to www.honeywellaidc.com and select Service & Repair at
the bottom of the page.

Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Get Resources >
Product Warranty

Enterprise Provisioner User Guide iii


iv Enterprise Provisioner User Guide
CHAPTER

GET STARTED
1
What is Enterprise Provisioner?
Enterprise Provisioner is a desktop application used to provision Honeywell
Android devices. Provisioning includes:
• Device settings
• OS updates
• installing files (APK, Licenses, etc.)
• Run an app
• File operations on the device
• Create file/directory
• Rename file/directory
• Copy file/directory
• Delete file/directory
• Delete directory content
• Wait for network, reboot, intent
• Reboot the device
• Delay provisioning for X number of milliseconds
Once settings have been changed and provisioning tasks have been defined, you
generate 2D bar codes that a device can scan to be provisioned. The app has a
built-in HTTP server for transferring files to devices. The app also supports remote
file servers such as Staging Hub.

Note: Currently, Enterprise Provisioner can only be installed on a Windows OS.

Enterprise Provisioner User Guide 1


Download Enterprise Provisioner
To download Enterprise Provisioner

1. Go to the Honeywell software download website at


https://hsmftp.honeywell.com.
2. Sign in or create an account if you don’t already have one.

Note: You need to download and install the Download Manager. Click on the link and follow
the screen prompts.
3. Locate the Enterprise Provisioner software in the directory and download.

Install Enterprise Provisioner


To install the software, run the EP_installer.msi file that was downloaded.

Start Enterprise Provisioner


Start Enterprise Provisioner from by clicking the desktop shortcut that was created
during installation or from the Start menu:
• Click on Start > Honeywell > Enterprise Provisioner.
If you are using the Staging Hub Foundation, you can start Enterprise Provisioner
directly from the Staging Hub Console:
• Click on Tools > Start Enterprise Provisioner.

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Enterprise Provisioner Overview
Select the device settings package on the top left of the screen. Then use the tabs
on the top of the screen to change menus and create tasks for the device selected.

Note: Use the zoom option to make everything on a page larger or smaller. To make
everything on the page larger, hold Ctrl and push the mouse wheel up (forward). To
make everything on the page smaller, hold Ctrl and push the mouse wheel down
(backward).

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CHAPTER

USE ENTERPRISE PROVISIONER


2
Settings
The Settings tab is used to configure different settings for a device. Each subsys-
tem has a tab under the Settings tab. Click on each tab and make the changes you
want for your device.

To send the settings to the device, see Create Bar Codes. To save the settings to an
XML file, see Export.

Note: If you want to add provisioning tasks with the settings, set up the Provisioning Tasks
before creating bar codes or exporting.

Enterprise Provisioner User Guide 5


Provisioning Tasks
Provisioning tasks are files to download and install on a device or device file opera-
tions.
To create provisioning tasks

1. Click the Provisioning tab on the top of the screen.


2. Click the Create task button.
3. Select a task from the drop-down list in the left panel and/or add your files to
the right panel by dragging and dropping or use the Choose files button.

When you drag and drop files, the task is created automatically and the source and
destination paths are filled in by Enterprise Provisioner.
When the provisioning tasks are created, the files to be transferred to the device are
automatically copied to the local server.

Note: The Download files from provisioner check box is checked by default. When this is
checked, the application automatically adds the correct source path to the task. If you
uncheck this option, you must add the correct source path yourself.

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Task List
You can change the order of the tasks in the Provisioning tasks pane by dragging
and dropping.
To delete the list of tasks, click on the Delete all button. To delete the list of Provi-
sioning files, click Delete all.

Enterprise Provisioner User Guide 7


Create Bar Codes
Once you have configured the settings and created the provisioning tasks, gener-
ate and scan bar codes to provision a device.

To create provisioning bar codes

1. When settings and provisioning tasks are configured, click on the Barcodes
tab.
2. On the Options tab, check the appropriate boxes and then click on the
Generate Bar Codes button.

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3. On the Bar Codes tab, size the bar codes using the slider. Use the buttons to the
left of the slider to select each bar code.

4. Click on Save and select the folder where you want the files saved. The bar
codes are saved as separate image files.
5. To print the bar codes, click the Print button. Resize if necessary and add a
description. Click Print.

Note: You can print bar code and scan them or scan them directly on the screen.

HTTP Server
The server tab displays the web server’s home page and the file transfer log. To
check that the server is ready,
• Open your browser and go to the server’s home page (e.g. http://172.19.13.14)
or
• Test a simple provisioning file (e.g. http://172.19.13.141/files/img1.jpg)
To generate the URL for a test provisioning file, choose or drag-n-drop an image
file to the provisioning page. Enterprise Provisioner will create a task. You can then
cut-n-paste the generated URL to your browser which should display the image.

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Restore Defaults
Restore defaults is used to restore the default settings of one or more subsystems
for the currently selected device package.

Note: If you want to save your settings and tasks before restoring the defaults, see Export
on page 11.
To restore default settings of one or more subsystems

1. Go to the Restore defaults tab and check the appropriate check boxes.
2. Click the Restore defaults button to apply.
3. Confirm your action to restore defaults.
4. Enterprise Provisioner restarts with the default settings.

Import
Use the Import tab to import provisioning tasks and settings XML files that have
been generated by the Export function. Drag and drop the XML file in the panel or
use the Choose Files button. When the file is imported successfully, click OK.
Enterprise Provisioner restarts and imports the selected XML files. Once the file is
imported, you can make changes.

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Export
Use the Export tab to export provisioning tasks and/or settings to an XML file.
Select the tasks and click Export. Select where you want to save the file.

Once the file is saved, you can Import the file if you want to make changes.

Preferences
Select the theme you want applied to the Enterprise Provisioner application.

Enterprise Provisioner User Guide 11


Help
Click on the Help tab to open the Enterprise Provisioner User Guide.

About
The About screen gives the application and subsystem names and versions.

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CHAPTER

TROUBLESHOOT
3
Troubleshoot Enterprise Provisioner
Problem Solution
Network not working • Ping your device to make sure you can
communicate.
• Check your server (URL and IP address)
My IP address is not showing up in the Close and restart the application.
Provisioning tab under Provisioning task.

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