CHA 2019 Medical Staff Bylaw Sample
CHA 2019 Medical Staff Bylaw Sample
CHA 2019 Medical Staff Bylaw Sample
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© 1980, 1984, 1989, 1995 by the California Association of Hospitals and Healthcare Systems
© 1997, 2002, 2004 by the California Healthcare Association
© 2007, 2010, 21014, 2015 by the California Hospital Association
This publication is provided as a service to the hospital members of the California Hospital Association. Hospitals are encouraged to use the model document as a
template to create hospital-specific bylaws and rules.
These CHA Model Medical Staff Bylaws and Rules are intended as a resource to our members to assist them in developing their own Medical Staff Bylaws and Rules.
While we have made every effort to achieve compliance with California law, Medicare Conditions of Participation, and The Joint Commission accreditation standards,
they are not intended as legal advice, nor is there any representation that the documents are in fact compliant with all of these requirements. Because The Joint
Commission remains the predominant accrediting organization for California hospitals, the CHA Model Medical Staff Bylaws and Rules have not been specifically
tailored to other accrediting bodies standards. Users of these resource documents are advised to consult their own legal counsel to guide and advise them as to the
legal implications and requirements for compliance in development of their own Medical Staff Bylaws, Rules, and associated policies and procedures.
PREFACE 9
California law, Medicare Conditions of Participation, and accreditation standards all have specific
requirements for what must be included in the Bylaws. Outside of those requirements, there is significant
discretion as to what processes may be described in other documents. However, in some instances,
certain information should be located in the Bylaws in order to promote a coherent approach to the
process, to avoid redundancy, and to enhance ease-of-use. Therefore, these Model Bylaws are more
comprehensive than previous versions.
Whenever a Medical Staff is adopting or amending Medical Staff Bylaws, it should keep in mind
that the Medical Staff Bylaws may not conflict with the Hospital Bylaws. The documents must be
compatible with each other, so Medical Staffs should review the existing Hospital Bylaws prior to drafting
proposed Medical Staff Bylaws amendments.
Throughout the comments in this document, we refer to the Centers for Medicare & Medicaid
Services as “CMS,” and The Joint Commission as “TJC.” We also refer to another accrediting body,
DNV-GL, when discussing its National Integrated Accreditation for Healthcare Organizations (NIAHO).
Throughout this document, text appearing in black are the Model Bylaws; text appearing in red is
commentary on those Bylaws.
ARTICLE 1
INTRODUCTION
1.1 Name
The name of this organization is the [insert name of hospital] Medical Staff and is referred to here
as “the Medical Staff.”
1.2.1 The Medical Staff is organized for the purpose of maintaining a high quality of
medical care provided in the Hospital and assuring the competency of the
Hospital’s Medical Staff. These Bylaws provide a framework for self-governance,
assuring an organization of the Medical Staff that permits it to discharge its
responsibilities in matters involving the quality of medical care, to govern the
orderly resolution of issues and the conduct of Medical Staff functions supportive
of those purposes, and to account to the Governing Body for the effective
performance of Medical Staff responsibilities. These Bylaws also provide the
professional and legal structure for Medical Staff operations and a framework for
the relationship between the Medical Staff and the Governing Body, and between
the Medical Staff and its members and applicants.
1.2.2 The Medical Staff acknowledges that the Governing Body is ultimately
responsible for everything at the Hospital, including the quality and safety of care,
the competency of the Medical Staff, and the responsible governance of the
Hospital. The Medical Staff commits to exercising its responsibilities with
diligence and good faith, and acknowledges that if it does not fulfill its
responsibilities, the Governing Body may act to do so; however, the Governing
Body will not assume a Medical Staff duty or responsibility precipitously,
unreasonably, or in bad faith. If the Governing Body acts to fulfill a Medical Staff
responsibility, it will do so only in the reasonable and good faith belief that the
Medical Staff has failed to fulfill that substantive duty or responsibility.
1.3 Definitions
The area of allied health professional law is evolving. Whereas previously, allied
health professionals tended to be discussed as a large, homogenous group, for the
purposes of Medical Staff matters, they more recently have been distinguished into
two groups: those who practice at a medical level of care (meaning, they do things
that are otherwise the practice of medicine, and are also known as “Advanced
Practice Professionals” or APPs) and, therefore, come under the Medical Staff’s
authority, and those who do not practice at that level. Examples of APPs can include,
but are not limited to, chiropractors, clinical psychologists, physician assistants, nurse
practitioners, certified nurse midwives, certified registered nurse anesthetists,
registered nurse first assistants, clinical nurse specialists, and advanced practice
pharmacists. There is, however, no legal definition or legal limit to who may or may
not be considered an APP.
Guidance from CMS and TJC suggests that advanced practice professionals should be
credentialed and granted privileges through a Medical Staff process. However, TJC
also has an FAQ that suggests this is only the case if the APP is also a “licensed
independent practitioner” (which they are not in California). TJC also provides in
recently revised Standard HR.01.02.01 that physician assistants and advanced
practice registered nurses “can be credentialed, privileged, and reprivileged through
the medical staff process or an equivalent process.” EP 2 explains what constitutes an
“equivalent process,” which includes, among other things, input from the Medical
Staff to make an informed decision regarding requests for privileges.
Regardless of the TJC’s “equivalent process” provision, viewed from a purely logic-
based perspective, if an APP is doing the same things as a physician (doing tasks that
constitute the practice of medicine, though under some level of supervision or
direction), it would be appropriate for the Medical Staff to credential APPs through a
similarly-thorough process that includes review at the departmental and committee
levels. These Bylaws and the Rules provide for such a process.
California law [Title 22, California Code of Regulations, Section 70701] limits Medical
Staff membership to physicians, dentists, podiatrists, and clinical psychologists. Allied
health practitioners are not permitted to be Medical Staff members. Although both
CMS and TJC have broadened their lists of who may serve on the Medical Staff, state
law remains a limiting factor.
Not all hospitals allow clinical psychologists to become Medical Staff members. If
clinical psychologists are not on the Medical Staff, they are included in the definition
of allied health practitioner. Include clinical psychologists in this definition only if the
Medical Staff grants them membership.
1.3.5 ALLIED HEALTH STAFF means (a) those Allied Health Practitioners who are
not employees of the Hospital but have been granted privileges or practice
prerogatives to provide certain clinical services; and (b) all Advanced Practice
Professionals, whether employed by the Hospital or not, who have been granted
privileges to provide certain clinical services.
Some hospitals have Chief Medical Officers who help the Medical Staff fulfill its
functions and who often take very active roles in quality improvement and peer
review. If a different title is used for the CMO, such as Vice President for Medical
Affairs, the definition can be revised to refer to the title. Hospitals that do not have
CMOs (or their equivalents) should delete the references and provisions throughout
the Bylaws pertaining to the CMO.
1.3.7 CHIEF OF STAFF means the chief officer of the Medical Staff elected by the
Medical Staff.
TJC and CMS both consider permissions granted to APPs to perform at a medical level
of care to be “privileges.” (See CMS State Operations Manual, Appendix A,
Interpretive Guideline, Section 482.12(a)(1) (Re. 172, 11-17-17) and TJC Standard
HR.01.02.01.)
Medical Staffs, together with the Governing Body and Administration, should develop
conflicts of interest policies. If they have done so, the definition here should be revised
to reflect the policy definition.
For hospitals that are TJC-accredited originating sites, the distant site hospital and
entity also must be TJC-accredited.
1.3.13 DISTANT SITE ENTITY means an entity that provides telemedicine services
and is not a Medicare-certified hospital.
For hospitals that are TJC-accredited originating sites, the distant site hospital and
entity also must be TJC-accredited.
Alternatively, some Hospitals and Medical Staffs may choose to adopt this as
“without vote, unless specified otherwise.”
1.3.17 HOSPITAL means [insert name of hospital], and includes all inpatient and
outpatient locations and services operating under the Hospital’s license
1.3.19 INVESTIGATION means the formal process initiated by the Medical Executive
Committee, as set forth in the Investigations Article of these Bylaws. To
constitute an investigation, this formally commenced process generally must be
the precursor to a decision regarding whether or not to take corrective action,
and is ongoing until either formal action is taken, or the investigation is closed.
Except as otherwise provided in these Bylaws, only the Medical Executive
Committee or Governing Body may take or recommend corrective action as the
result of an investigation. An investigation does not include activity of the
Medical Staff Wellbeing Committee, which lacks the authority to take or
recommend corrective action.
This new language reflects, with some slight modification, guidance provided by the
National Practitioner Data Bank as to what it considers to be an “investigation.”
1.3.21 MEDICAL STAFF means the organizational component of the Hospital that
includes all Practitioners who have been granted recognition as Members
pursuant to these Bylaws.
1.3.22 MEDICAL STAFF LEADER means any Medical Staff officer, department chair
or vice chair, or committee chair.
1.3.23 MEDICAL STAFF YEAR means the period from [fill in].
1.3.24 MEMBER means, unless otherwise indicated in the Bylaws, Rules, or Policies,
any Practitioner appointed to the Medical Staff.
1.3.25 MONTHLY or ONCE A MONTH means, for the purpose of Medical Staff
committee meeting requirements, meeting at least once during at least eight
months a year.
Medical Staff committees that meet "monthly" may take some months off.
1.3.26 NOTICE means a written communication (1) sent by United States mail, first-
class postage prepaid, addressed to the addressee at the last address as it appears
in the official records of the Medical Staff or the Hospital, (2) sent by an
electronic means approved by the Medical Executive Committee as an
appropriate manner of communication, but only if directed to the Medical Staff
as a whole, a Department as a whole, or a committee as a whole, and not directed
toward an individual member, or (3) by any manner identified in the Special
Notice definition.
Not all hospitals and Medical Staffs may define patient contacts the same way. This
definition can be altered to reflect current practice (for example, some may want to
include only hospital-based contact in this definition).
TJC defines practitioner broadly, as “any individual who is licensed and qualified to
practice a health care profession … and is engaged in the provision of care,
treatment, or services.” For the purposes of these Bylaws, the definition is limited to
only to those professions eligible for Medical Staff membership.
This list should include only those professionals who are authorized to be appointed
to the Medical Staff. Title 22, California Code of Regulations, Section 70701(a)(1)(E)
restricts membership to “physicians, dentists, podiatrists, and clinical psychologists;”
however, dentists and podiatrists only need to be included if dental or podiatric
services are provided at the Hospital [Title 22, California Code of Regulations, Section
70703(a)(1)].
Some hospitals allow clinical psychologists to join the Medical Staff, others do not. If
psychologists are not Medical Staff members, they should not be included in this list.
Throughout these Bylaws, hospitals and Medical Staffs should evalute references to
clinical psychologists to ensure they accurately reflect their role at that institution.
That said, a health care facility owned or operated by the state that offers care or
services within a clinical psychologist’s scope of practice must establish rules,
regulations and procedures for consideration of an application for Medical Staff
membership and clinical privileges submitted by a clinical psychologist.
1.3.30 RULES AND REGULATIONS or RULES means the Medical Staff Rules and
Regulations adopted in accordance with these Bylaws unless specified otherwise.
“Department Rules” or “Section Rules” means the department or section rules
adopted in accordance with applicable Bylaws, Rules, or policy.
1.3.31 SPECIAL NOTICE means a notice sent by (1) certified or registered mail, return
receipt requested, (2) via a courier delivery service that documents delivery (such
as, but not limited to, FedEx or UPS), or (3) hand-delivery, with a signed receipt
(or, if there is a refusal to sign, documentation that it was delivered).
“System” should be defined for hospitals that are part of a health system and choose
to implement cooperative credentialing and peer review among the health system
entities. Throughout these Bylaws, enabling language authorizes such cooperative
arrangements. Hospitals that are not part of a health system, or that do not wish to
participate in such cooperative arrangements, should not adopt the system-oriented
provisions that are identified by the term “System” or “System Member.”
“System” should be defined for hospitals that are part of a health system and choose
to implement cooperative credentialing and peer review among the health system
entities. Throughout these Bylaws, enabling language authorizes such cooperative
arrangements. Hospitals that are not part of a health system, or that do not wish to
participate in such cooperative arrangements, should not adopt the system-oriented
provisions that are identified by the term “System” or “System Member.”
1.3.34 TELEHEALTH means the mode, as defined by law, of delivering health care
services and public health via information and communication technologies to
facilitate the diagnosis, consultation, treatment, education, care management, and
self-management of a patient’s health care while the patient is at the originating
site and the health care provider is at a distant site. Telehealth includes
synchronous (real time) interactions and asynchronous store and forward
transfers of patient information without the presence of the patient.
Definition adapted from California Business and Professions Code Section 2290.5.
1.4.1 The Governing Body, the Hospital administration, or a Medical Staff Leader may
delegate the tasks assigned to them by the Governing Documents to appropriate
designees, unless the Governing Documents express otherwise, or such
delegation is contrary to law or accreditation requirement.
This is a new provision that Medical Staffs may want to consider, but that also carries
some risk. Delegation can help promote efficiency in Medical Staff operations and
limit the need to repeatedly include the phrase, “or designee,” in Governing
Documents. However, delegation also can be misused if not carefully exercised and
monitored. When considering this paragraph, Medical Staffs and hospitals should
1.4.2 When a Medical Staff Member is unable to perform an assigned task, a Medical
Staff Leader may perform the task or delegate it to another appropriate designee.
If there are any questions as to who should perform the task, the Chief of Staff
shall make the assignment.
1.4.3 Any member who acts in the name of this Medical Staff without proper authority
shall be subject to disciplinary action.
The Medical Staff is responsible to the Governing Body for the following:
1.5.2 Initiating, developing, and adopting Medical Staff Bylaws, rules, and regulations,
and amendments thereto, subject to the approval of the Governing Body, which
approval shall not be unreasonably withheld;
California Business and Professions Code Section 2282.5 (a)(6), and Title 22, California
Code of Regulations, Section 70703(b).
1.5.3 Assuring that the Bylaws provide formal procedures for the evaluation of staff
applications and credentials, appointments, reappointments, assignment of
clinical privileges, appeals mechanisms and such other subjects or conditions
which the Medical Staff and Governing Body deem appropriate;
California Business and Professions Code Section 2282.5 (a)(6), and Title 22, California
Code of Regulations, Section 70703(b).
California Business and Professions Code Section 2282.5 (a)(6), and Title 22, California
Code of Regulations, Section 70703(b).
1.5.5 Establishing clinical criteria and standards for Medical Staff membership and
privileges, and enforcing those criteria and standards;
1.5.7 Establishing clinical criteria and standards to oversee and manage quality
assurance, utilization review, and other Medical Staff activities including, but not
1.5.8 Organizing committees to fulfill the functions required by state and federal law or
accreditation standards, or as otherwise requested by the Governing Body;
1.5.12 Investigating, when authorized by these Bylaws, members or Allied Health Staff
and taking corrective action where warranted;
1.5.14 Operating in a manner that permits the Hospital to meet its obligations to the
community, as well as to comply with state and federal law and accreditation
standards;
1.5.15 Exercising its rights and responsibilities in a manner that does not jeopardize the
Hospital’s license, Medicare and Medi-Cal provider status, accreditation, or [tax
exempt status].
California Business and Professions Code Section 2282.5 provides that the Medical Staff has
certain self-governance rights. We detail them here.
(d) Assessing Medical Staff dues and utilizing the Medical Staff dues as
appropriate for the purposes of the Medical Staff.
(f) Initiating, developing, and adopting Medical Staff Bylaws, rules, and
regulations, and amendments thereto, subject to the approval of the
Governing Body, which approval shall not be unreasonably withheld.
1.6.2 The Medical Staff has certain independent rights with which the Governing Body
may not interfere. Those rights are:
(b) Right to dues. The Medical Staff has the ability to assess dues and use
them for its own purposes.
(c) Right to select officers. The Medical Staff may select and remove Medical
Staff officers without interference.
The Medical Staff and the Governing Body shall meet and confer in good faith to resolve any
disputes regarding the Medical Staff’s rights and responsibilities and any disputes regarding the operation
or outcome of the processes detailed in the Governing Documents; if necessary, the Medical Staff and
Governing Body shall follow the conflict resolution process referenced in the Rules.
California Business and Professions Code, Section 2282.5(c), requires the Medical Staff and Governing
Body to "meet and confer" for disputes over independent rights. In this section, the Model broadens
the “meet and confer” application beyond disputes over the Medical Staff’s independent rights to
include almost any matter in which the Medical Staff and Governing Body are jointly involved. The
goal of broadening the meet and confer provision is to encourage the Medical Staff and Governing
Body to work together to collegially address disputes over a broad range of issues.
This Hospital is part of, or affiliated with, the System. To maintain high professional standards
and provide efficient patient care and support services, the Hospital and Medical Staff are authorized to
work cooperatively with other System Members and affiliates to develop processes and policies for
cooperation in fulfilling the Medical Staff’s responsibilities, including those involving committees,
credentialing, peer review, investigations, corrective action, and hearings. In developing these processes
and policies, the Hospital and Medical Staff shall ensure that this cooperation does not limit the
These are optional provisions for facilities that want cooperative appointment, reappointment, and
peer review procedures with other System Members. Such cooperative processes are generally
advisable only where the System Members are located in the same geographic area and the involved
practitioner seeks membership at more than one facility or entity in that area (this could include
geographically proximate hospitals, surgery centers, medical foundations, etc.).
TJC requires that all members of the Medical Staff, including podiatrists, dentists, and clinical
psychlogists (if staff members), be eligible to be members of the MEC. One or more at-large positions
helps accommodate this.
TJC Standard MS.01.01.01, EP 19, requires the Bylaws to include a list of all Medical Staff
officer positions. Medical Staffs have discretion as to which officer positions they have and
what they are called. This list is only an example of possible officers.
Some hospitals refer to this officer as the “Chief of Staff Elect,” especially if the officer
automatically succeeds the Chief of Staff at the end of the term.
2.1.3 Secretary/Treasurer
2.2 Qualifications
Several of these qualifications are optional; they are suggestions to establish commitment to
service.
2.2.2 Have served on the Active Staff for at least ______ years prior to nomination;
2.2.4 Be members of the Active Staff in good standing at the time of nomination and
election, and remain members of the Active Staff in good standing throughout
their term;
This can include other staff categories (defined in the Membership Status Article);
generally, officers should be members who are actively practicing at the Hospital.
2.2.5 At the time of nomination and election, not be subject to any adverse
recommendations that, if become final, would limit the Practitioner’s
appointment or privileges;
2.2.6 Disclose all conflicts of interests, as defined in the Governing Documents, and
not have any disqualifying conflict of interest as defined in the Governing
Documents; and
TJC Standard LD.02.02.01 requires the hospital leadership groups to work together to
define in writing what constitutes conflicts of interests that could affect safety and
quality of care, treatment, and services. They also must develop a written policy
defining how conflicts of interests will be addressed, and that such conflicts are
disclosed.
2.2.8 Be willing to faithfully discharge the duties and responsibilities of the position.
2.3.1 Elections are held in the fall of odd-numbered years and Officers shall take office
the following January.
2.3.2 The term of office shall be two years. No officer shall serve consecutive terms in
the same position.
Two-year terms are recommended to build skills and continuity of leadership. Medical
Staffs also can choose to allow officers to serve consecutive terms.
All officers of the Medical Staff are representatives of the Medical Staff and must:
2.4.1 Understand and work toward the fulfillment of the Medical Staff purpose and
responsibilities, as described in Article 1;
2.5.1 Chief of Staff. The Chief of Staff serves as the chief officer of the Medical Staff.
The Chief of Staff’s duties include, but are not limited to:
(a) Being responsible for the organization and conduct of the Medical Staff;
(d) Calling, presiding at, and being responsible for the agenda of all meetings
of the Medical Staff;
(h) Serving as, or appointing members of the Medical Staff to serve as, a
Medical Staff liaison to participate in the development of Hospital
policies;
(k) Consulting directly with the Governing Body periodically (and at least
twice) throughout the year about, at a minimum, the quality of medical
care provided to Hospital patients;
(l) Serving on liaison committees with the Governing Body and Hospital
administration, as well as outside licensing or accreditation agencies;
(m) Interacting with the Chief Executive Officer and Governing Body in all
matters of mutual concern within the Hospital and communicating to the
Medical Staff any concerns expressed by the Governing Body;
(n) Representing the views and policies of the Medical Staff to the
Governing Body and to the Chief Executive Officer and serving as an ex-
officio member of the Governing Body [without vote];
Some hospitals have the Chief of Staff serve on the Governing Body with
vote; other hospitals do not. District hospitals must review the law regarding
their governance when determining whether the Chief of Staff may vote.
2.5.2 Vice Chief. The Vice Chief’s duties include, but are not limited to:
(a) Assuming the duties of the Chief of Staff and acting with full authority as
Chief of Staff in his or her absence;
(c) Performing other duties as assigned by the Chief of Staff or the Medical
Executive Committee, or as delineated in the Governing Documents; and
(d) [Automatically succeeding the Chief of Staff at the beginning of the next
Medical Staff term or sooner should the office become vacant for any
reason during the Chief of Staff’s term of office.]
2.5.3 Secretary-Treasurer. The Secretary-Treasurer’s duties include, but are not limited
to:
(e) Overseeing the collection of, safeguarding of, and accounting for any
Medical Staff funds and making disbursements authorized by the Medical
Executive Committee;
(g) Performing other duties as assigned by the Chief of Staff or the Medical
Executive Committee, or as delineated in the Governing Documents.
2.5.4 Immediate Past Chief of Staff. The Immediate Past Chief of Staff’s duties
include, but are not limited to:
(c) Performing other duties as are assigned by the Chief of Staff or the
Medical Executive Committee, or as are delineated in the Medical Staff
Bylaws, Rules, or policies.
If the Medical Staff limits officer positions to physicians, then TJC–accredited organizations
should adopt one or more at-large member positions to assure that non-physician Medical
Staff members have the opportunity to serve on the Medical Executive Committee, as required
by TJC Standard MS.02.01.01, EP 3.
2.6.1 The Medical Staff shall select _____ members-at-large. Members-at-large are not
officers.
2.6.2 At the time of nomination, election, and throughout their term, members-at-large
must be in good standing and not be subject to any adverse recommendation
that, if it were to become final, would limit the Practitioner’s appointment or
privileges.
2.6.3 Candidates for member-at-large positions must disclose all conflicts of interests,
as defined in the Governing Documents, and not have any disqualifying conflict
of interest as defined in these Medical Staff Bylaws, Rules, or policy.
2.7 Nominations
All the time frames for nominations and elections may be revised to meet the Medical Staff’s
needs, as long as a fair election process is maintained.
Nominations for office or member-at-large positions are made by the nominating committee or
by petition, as described below. Due to the requirement to determine the qualifications of candidates and
to disclose conflicts of interests prior to elections, nominations from the floor shall not be accepted
during any election.
Medical Staffs that allow nominations from the floor should delete the sentence above.
2.7.1 By Committee
(a) At least 150 days prior to an election being held, the Medical Executive
Committee shall appoint a nominating committee. The nominating
committee will include the Chief of Staff, the Immediate Past Chief of
Staff, and at least three other members selected by the Medical Executive
Committee. The nominating committee shall meet at least 120 days prior
to the scheduled election.
(b) At least 90 days prior to the election, the nominating committee shall
request names of potential candidates from members of the Medical
Staff. Such request can be made either by mail, email, or by posting the
request in Medical Staff common areas, or any combination of those
(c) The nominating committee shall confirm that any potential candidate
meets the qualifications set forth in this Article, is willing to serve if
elected, and fulfills the conflicts of interest obligations as defined in the
Governing Documents.
(d) At least 60 days before the election, the nominating committee shall
develop a slate of candidates meeting the qualifications for the position
for which they are being nominated. At least one candidate shall be
nominated for each of the following positions:
This is only if the Vice Chief does not automatically become Chief of
Staff at the end of the term.
(iii) Secretary-Treasurer
2.7.2 By Petition
The Medical Staff can nominate candidates for any open office or member-at-
large position by petition signed by at least 25% of members eligible to vote. The
candidate must meet the qualifications detailed in this Article, and the candidate’s
name and proposed office must appear on each page of the petition where
signatures appear. The candidate must submit a statement signifying a willingness
to run. Such nominations must be received by the Chief of Staff at least 30 days
prior to ballots being distributed.
2.8 Election
2.8.1 The election may be held either by mail ballot or by an electronic means
approved by the Medical Executive Committee and the Governing Body at least
six months prior to the election. Any approved electronic means shall provide for
voter security and confidentiality and shall be detailed in a written policy that is
distributed to the Medical Staff.
2.8.2 At least 15 days prior to the deadline to return the ballots or vote electronically,
the ballot with the slate of candidates and the conflicts of interest form filled out
by each candidate pursuant to the Governing Documents shall be sent to the
voting members of the Medical Staff. The ballot may be sent by mail or by an
2.8.3 The Chief of Staff shall appoint a Medical Staff member who is not a candidate
for office to monitor and validate the election process.
2.8.4 The candidate receiving a simple majority of votes shall be elected. If there are
three or more candidates and none receive a simple majority, there shall be a run-
off election between the two candidates receiving the highest number votes. The
Medical Executive Committee shall approve a process for a timely run-off
election.
This Model does not include a minimum number of votes that must be received for an
election to be valid. Medical Staffs can include such a minimum – for example,
requiring ballots from at least 25% of those members eligible to vote in order for the
results to be calculated.
2.8.5 In an election or run-off where each of two candidates receive 50% of the vote,
the majority vote of the Medical Executive Committee shall decide the election
by secret written ballot at its next meeting or a special meeting called for that
purpose.
2.9.1 A Medical Staff officer or member-at-large may be recalled from office for any of
the following:
(e) Conduct detrimental to the interests of the Medical Staff or the Hospital;
(g) Any condition that renders the individual incapable of fulfilling the duties
of that office; or
(h) Failure to continuously meet the qualifications for the office or position.
2.9.3 Upon the initiation of the recall process, the Medical Executive Committee shall
set a date for the vote on recall by those Medical Staff members eligible to vote
for officers. The date of the vote shall be no later than 45 days after the initiation
of the recall process. The individual subject to the recall vote shall be given at
least 15 days’ Special Notice prior to the recall vote and may submit a written
statement to the Medical Executive Committee and to the Medical Staff prior to
the vote.
2.9.4 Recall shall require a two-thirds vote in favor of recall by those Medical Staff
members eligible to vote for officers and who timely cast a ballot.
This means that recall is effective if the vote is in favor by two-thirds of votes
received. Another option would be to instead require that at least two-thirds of all
Medical Staff members eligible to vote do so in favor of the recall.
2.10 Vacancies
Vacancies in office occur upon resignation, removal, death, or failure to continuously meet the
qualifications of office. Vacancies shall be filled as follows:
2.10.1 If there is a vacancy in the office of Chief of Staff, the Vice Chief will serve until
the end of the unexpired term of the Chief of Staff. If the unexpired term is less
than one year, then the Vice Chief who served out that term shall continue to
serve as Chief of Staff for the following two-year term.
Do not include this sentence if the Medical Staff elects a new Chief of Staff every two
years. This provision only applies if the Vice Chief automatically succeeds the Chief of
Staff at the end of the terms. In those cases, the provision addresses instances where
a Vice Chief assumes a vacancy for a very brief period; with this sentence, the Vice
Chief will stay in that role to the expiration of the original term, plus the two-year
term to which he or she was expected to succeed.
2.10.2 If there is a vacancy in the office of Vice Chief, the Medical Executive Committee
will appoint an individual who satisfies the officer qualifications set forth in in
this Article to the office if the vacancy is for a period of less than one year. If the
vacancy occurs one year or more prior to the next term, the MEC shall hold a
special election for Vice Chief. The Vice Chief elected in the special election shall
automatically succeed the Chief of Staff at the beginning of the next Medical Staff
term.
2.10.4 Vacancies in the office of Immediate Past Chief of Staff will not be filled.
This section should be included only if the Hospital has a Chief Medical Officer.
2.11.1 Appointment
The Chief Medical Officer shall be appointed by the Governing Body after soliciting input
from the Medical Executive Committee. The Medical Executive Committee shall
participate in the interview process for the selection of a Chief Medical Officer.
2.11.2 Responsibilities
(a) The Chief Medical Officer’s duties are delineated by the Governing Body
in keeping with the general provisions set forth in subparagraph (b)
below. The Medical Executive Committee approval is required for any
Chief Medical Officer duties that relate to authority to perform functions
on behalf of the Medical Staff or directly affect the performance or
activities of the Medical Staff.
(ii) Assist the Medical Staff in performing its assigned functions and
coordinating such functions with the responsibilities and
programs of the Hospital; and
(iii) In cooperation and close consultation with the Chief of Staff and
the Medical Executive Committee, supervise the day-to-day
performance of the Medical Staff office and the Hospital’s quality
improvement personnel.
DEPARTMENTS/SERVICES
Medicare Conditions of Participation, 42 C.F.R. Section 482.22(c)(3), requires the Bylaws to describe
the Medical Staff’s organizational structure. This is also required in TJC Standard MS.01.01.01, EP 12.
This Article is designed to meet that requirement.
Some hospitals have begun opting for "service lines" over departments. Because delegation of
departments appears to remain the dominant Medical Staff structure at this time, we are keeping the
term "Departments" in this model. Hospitals should revise the term if necessary to best fit their needs,
and make appropriate revisions throughout the document.
The following provisions apply for departmentalized Medical Staffs. Some hospitals have many
departments, while smaller hospitals may not have any. If the Medical Staff is not organized into
departments, this Article should be deleted, and the Medical Staff should evaluate whether the
functions described here should be assigned to a Medical Staff Committee.
3.1.2 The departments shall fulfill the clinical, administrative, quality improvement, risk
management, utilization management, and collegial and education functions as
described in the Governing Documents.
3.1.3 Subject to the Governing Body’s approval, the Medical Executive Committee may
create, eliminate, or combine departments for better organizational efficiency, or
may divide them into sections or divisions.
3.1.4 Each member shall be assigned membership in at least one department and shall
comply with the responsibilities of membership in any department or any section
or division to which he or she is assigned.
Although this Model includes almost all the details regarding department structure in the
Bylaws, identifying the departments in the Rules, rather than in the Bylaws, makes
reorganization an easier process.
The departments of the Medical Staff are identified in the Medical Staff Rules.
The Departments shall be responsible for the following, in accordance with the Governing
Documents:
3.3.3 Recommending to the Medical Executive Committee criteria for granting clinical
privileges and performing specified services within the department.
3.3.4 Initiating and assisting in the conduct of performance improvement and corrective
action, when indicated.
3.3.5 Conducting orientations and continuing education consistent with any relevant
Governing Documents.
3.3.6 Planning and budget review, including making recommendations regarding space
and other resources needed by the department.
3.3.7 Meeting regularly to perform its functions and reporting to the Medical Executive
Committee regarding its activities and recommendations for improvement.
There is no specific requirement for how often a department must meet. However,
regular meetings are recommended to ensure that its functions are fulfilled.
The department may develop committees to fulfill the department’s functions. These committees
constitute Medical Staff committees. Each department or its committees, if any, must meet regularly to
carry out its duties.
3.5 Sections
Within each department, the Practitioners of the various specialty groups may organize
themselves as a clinical section, subject to the approval of the Medical Executive Committee and
Governing Body. Each section may develop rules specifying the section’s purpose and responsibilities, the
qualifications for section leaders, its method of selecting section leaders, and section leaders’
responsibilities. These rules shall be effective when approved by the Department, Medical Executive
Committee, and Governing Body. Section leaders report directly to the Department Chair. While sections
may assist departments in performance of departmental functions, responsibility and accountability for
performance of departmental functions shall remain at the departmental level.
3.6.1 Qualifications
Each department shall have a chair and vice-chair. The chair and vice chair shall:
(b) At the time of nomination and election, not be subject to any adverse
recommendation that, if it becomes final, would limit the Practitioner’s
appointment or privileges;
(d) Recommending to the Medical Staff the criteria for clinical privileges that
are relevant to the care provided in the department.
(g) Integration of the department or service into the primary functions of the
organization.
(r) Assuring that records of performance are maintained and updated for all
members of his or her department.
(s) Reporting on activities of the Medical Staff to the Governing Body when
called upon to do so by the Chief of Staff or the Chief Executive Officer.
Each Vice Chair shall assist the Department Chair to perform his or her duties
and, in the absence or disability of the Department Chair, be responsible for
performing the duties of the Department Chair. This includes, but is not limited
to, assuming the Chair’s voting rights on all Medical Staff or Department
Committees. The Vice Chair also shall perform any other duties assigned by the
Department Chair or the Medical Executive Committee.
3.6.4 Nominations
(a) In a voting year for the Department, each department through its
Department Committee, or through a Nominating Committee that
includes at least three active staff members from the department
appointed by the Department Chair, shall nominate at least one person
meeting the qualifications in this Article for each of the offices of Chair
and Vice Chair.
(b) In addition, the department members may select candidates for office by
a petition signed by at least 25% percent of active staff members from
the department. The candidate must meet the qualifications detailed in
this Article, and the candidate’s name and proposed office must appear
on each page where signatures appear. The candidate must submit a
statement signifying a willingness to run. Such nominations must be
received by the department Chair or Nominating Committee at least 45
days prior to the scheduled elections.
(c) All nominees for election to department offices shall, at least 30 days
prior to the date of election, disclose all conflicts of interests, as defined
in the Governing Documents, in writing to the department Chair or
Nominating Committee. The department Chair or Nominating
Committee shall evaluate the significance of such disclosures and discuss
any significant conflicts with the nominee.
(a) The election shall be held at least 30 days prior to the end of the current
department officers’ terms.
(b) The election may be held via any manner approved for the election of
Medical Staff Officers, or by an in-person vote at any special or regularly-
scheduled Department meeting where the election was on the agenda and
the agenda was sent to all voting members at least 15 days prior to the
meeting.
(c) For elections that occur at a Department meeting, notice of the slate of
candidates and the conflicts of interest form filled out by each candidate
pursuant to the Governing Documents shall be sent to all voting
members at least 15 days prior to the meeting. The election shall take
place at the meeting, via secret ballot.
(d) For elections that occur via mail or electronic vote, at least 15 days prior
to the deadline to return the ballots or to vote electronically, the ballot
with the slate of candidates and the conflicts of interest form filled out by
each candidate pursuant to the Governing Documents shall be sent to
the voting members of the Department. The ballot shall identify the
deadline, if any, for the return of ballots or for voting electronically.
Ballots received after the deadline shall not be counted.
The Model does not include a minimum number of votes that must be
received. Medical Staffs can include a minimum for the election to be valid
(for example, ballots from at least 25% of voting members).
(a) The Medical Executive Committee shall determine which years each
department holds elections. The Chairs and Vice Chairs shall take office
the January following the election.
3.6.7 Recall
Department Chairs and Vice Chairs may be recalled for the reasons identified for
the recall of Medical Staff Officers, and in a manner consistent with the process
for the recall of Medical Staff Officers, except that (a) for recall not initiated by
the Medical Executive Committee, only members of the department eligible to
vote may sign the petition to initiate the recall and vote in the recall election; (b)
the department leader’s written statement, if any, shall be sent only to department
members, and (c) no removal shall be effective until it is ratified by the Medical
Executive Committee.
3.6.8 Vacancies
Vacancies in the office of Department Chair shall be filled by the Vice Chair.
Vacancies in the office of Vice Chair shall be filled via special election if a year or
more is left in the term, and by appointment by the Chair after consultation with
the Department members if less than a year is left in the term.
COMMITTEES
There are a variety of ways to organize Medical Staff committees. Smaller hospitals have traditionally
minimized the number of committees — sometimes assigning many or all responsibilities to the
Medical Executive Committee (MEC). Larger hospitals, on the other hand, traditionally have multiple
committees, each with assigned responsibility to perform distinct functions. Non-departmentalized
hospitals necessarily need a different structure.
The most important consideration when designing committee structure is assuring that all required
Medical Staff functions are assigned to one or more committees. The Bylaws or Rules must specify each
committee’s composition, minimum meeting frequency, and member voting rights, keeping in mind
that in this Model, ex officio members are presumed to have voting rights unless otherwise specified.
These Bylaws describe general provisions applicable to all committees are described in the Bylaws.
TJC Standard MS.01.01.01, EP 20, requires the details of the Medical Executive Committee to be
included in the Bylaws, but does not require the same of other committees. These Bylaws and Rules
are consistent with the growing trend toward encouraging greater flexibility in the committee
structure by having only the Medical Executive Committee described in the Bylaws and all other
committees described in the Rules.
4.1 Designation
4.1.1 Medical Staff committees include, but are not limited to, any committee described
in the Governing Documents; meetings of a Department; meetings of a Section;
any ad hoc, special, or sub-committee created by a (a) committee described in the
Governing Documents, (b) Department, or (c) Section; any meeting that takes
place pursuant to the meeting provisions of these Bylaws; or any meeting of the
Medical Staff as a whole.
4.1.2 Any meeting or activities related to the business of Medical Staff committees shall
be considered Medical Staff committee proceedings and shall be entitled to the
protections and immunities afforded to peer review committees under state and
federal law.
4.1.3 All Medical Staff committees shall be responsible to the Medical Executive
Committee.
4.2 Creation
4.2.1 The Medical Staff’s standing committees shall be those identified in these Bylaws
or in the Rules, and those designated as standing committees by the Departments
or Sections.
4.2.2 Subject to the available resources of the Medical Staff Administration, any
committee can create a subcommittee, such as a special committee or ad hoc
committee, to perform specified tasks. The committee chair shall inform the
4.3.1 Unless otherwise specified in the Governing Documents, the chair and members
of all committees shall be appointed by, and may be removed by, the Chief of
Staff, subject to consultation with and approval by the Medical Executive
Committee; however, the Chief of Staff may not remove persons who are ex
officio members of the committee or whose membership is required by the
Governing Documents.
4.3.3 Each Medical Staff member who serves on a committee participates with vote
unless the Governing Documents designate the position as nonvoting.
4.3.4 The Chief of Staff, subject to the approval of the Chief Executive Officer or his or
her designee, shall appoint any non-Medical Staff members who serve in non-ex
officio capacities.
4.3.5 Unless otherwise provided in the Bylaws or Rules, terms of appointment shall be
for [_____] years, subject to earlier resignation or removal. Committee members
may be appointed for consecutive terms, without limit. Insofar as possible, terms
in any individual committee shall be staggered to achieve continuity.
4.3.6 A committee chair may, in his or her discretion, allow a Medical Staff member or
Allied Health Staff member who is not a committee member to attend a portion
of a committee meeting that is of importance to the member. The committee chair
will exercise his or her judgment regarding whether any guest is permitted to
attend a portion of the committee meeting in which confidential information
regarding another Practitioner or Allied Health Staff member is discussed.
Committee guests must abide by the confidentiality and other rules that apply to
committee members.
Unless otherwise provided in the Governing Documents, the Chief of Staff and the Chief
Executive Officer [and the Chief Medical Officer], or their respective designees are ex officio members of
all standing and special committees of the Medical Staff, except the Well-Being Committee, and shall
serve without vote.
4.5.1 In appointing committee chairs, the Chief of Staff’s goal shall be to appoint
individuals who:
It may not always be possible to appoint chairs who meet each of the following
qualifications, but it is a goal worth pursuing.
(c) Understand how the committee’s duties and actions impact the Medical
Staff’s and Hospital’s legal and credentialing obligations, and are
committed to lead in a manner that promotes compliance with those
obligations; and
4.5.2 Committee chairs are expected to conduct committee meetings in an efficient and
expeditious manner and to ensure that proper decorum is maintained. Committee
chairs also are responsible for ensuring that the committee functions in a manner
designed to achieve and fulfill the committee’s duties.
4.5.3 Committee chairs may call on outside consultants or special advisors, but only
after obtaining approval from the Chief of Staff and, if the Hospital is to pay for
any portion of the consultant or special advisor’s fee, approval from the Chief
Executive Officer.
4.5.4 Each committee chair shall appoint a vice chair to fulfill the duties of the chair in
his or her absence and to assist as requested by the chair.
4.5.5 Each committee chair or other authorized person chairing a meeting has the right
to discuss and to vote on issues presented to the committee.
Every committee member, regardless of whether the person serves as an ex officio member, must
disclose all conflicts of interests, as defined in the Governing Documents, and not have any disqualifying
conflict of interest as defined in the Governing Documents. In addition, committee members must orally
TJC Leadership Standards require that the Medical Staff have the opportunity to participate in
governance.
Upon the Governing Body’s approval, the Medical Staff may discharge its duties relating to
accreditation, licensure, certification, disaster planning, facility and services planning, financial
management and physical plant safety by providing Medical Staff representation on Hospital committees
established to perform such functions.
4.8 Charters
The composition, duties, and meeting frequency of each standing committee shall be described in
the Bylaws or the Rules. All committees are accountable to the Medical Executive Committee.
The Medical Executive Committee is the executive committee of the Medical Staff.
4.9.1 Composition
TJC Standard MS.02.01.01, EPs 3 requires that all members of the Medical Staff,
including non-physician practitioners, be eligible to be members of the MEC (an at-
large position helps accommodate this), and EP 4 requires that a majority of the
members must be physicians (doctors of medicine or osteopathy) who are actively
practicing at the Hospital. Limiting officer and other positions to Active Staff members
achieves this.
Both TJC and DNV-GL require that the Chief Executive Officer be a
Medical Executive Committee member. Neither require that the
Chief Executive Officer have a right to vote.
(b) If at any time the composition requirements in (a) above result in less
than a majority the members of the Medical Executive Committee not
being doctors of medicine or doctors of osteopathy, then
notwithstanding any other provision in these Bylaws, the Medical Staff
will hold a special election for sufficient additional members-at-large to
serve on the Medical Executive Committee. In such special elections,
only doctors of medicine or doctors of osteopathy shall be eligible for
election as at-large members. The Medical Executive Committee shall set
a date for the election that is later more than 90 days from the date that
the need for a special election is identified. The special election shall, to
the extent feasible, comply with the election procedures identified in
these Bylaws for at-large members, except that (i) the Medical Executive
Committee may stand in the place of the Nominating Committee, (ii) the
Medical Executive Committee may modify the deadlines and dates as
needed to facilitate an efficient process, as long as that process remains
fair, and (iii) such number of at-large members shall be elected as to
result in a majority of the members of the Medical Executive Committee
being doctors of medicine or doctors of osteopathy.
As noted above, CMS and TJC require that a majority of voting members on
the MEC be doctors of medicine or doctors of osteopathy. In the exceedingly
rare occurrence that the described composition results in this standard not
being met, the Medical Staff can invoke this provision to add more members
to the Medical Executive Committee.
4.9.2 Duties
The Medical Staff delegates to the Medical Executive Committee broad authority
to oversee the operations of the Medical Staff. This includes, but is not limited to,
the authority and responsibility over the matters identified below, as well as
TJC Standard MS.01.01.01, EP 20, requires that the Medical Staff Bylaws describe the
authority delegated to the MEC, and how that authority is delegated or removed. We
recommend a broad and general grant of authority, because it is simply not possible to
foresee and describe every occasion or circumstance that may necessitate MEC
decision making; and because a narrow grant of authority will likely lead to constant
challenges and unnecessary undermining of respect for the MEC’s important role.
(a) Assure that the Medical Staff fulfills each of its purposes and
responsibilities, as described in Article 1 and elsewhere in these Bylaws.
(b) Supervise the performance of all Medical Staff functions, which shall
include:
(f) Oversee and ensure that the Medical Staff establishes criteria and
standards for Medical Staff membership and privileges, and enforce those
criteria and standards in reviewing the qualifications, credentials,
performance, and professional competence and character of applicants
and staff members.
(g) Oversee and ensure that the Medical Staff establishes clinical criteria and
standards to oversee and manage quality assurance, utilization review, and
(i) Based upon input from the departments and Credentials Committee,
make recommendations regarding all applications for Medical Staff
appointment, reappointment, and privileges.
(k) With the assistance of the Chief of Staff, supervise the Medical Staff’s
compliance with:
(l) Adopt and amend rules and regulations, and do so in a manner consistent
with these Bylaws.
(n) Implement, as they relate to the Medical Staff, the Hospital’s approved
policies.
(o) Confer and meet in good faith with the Governing Body or its designee
to resolve disputes with the Governing Body, or delegate that meeting to
another committee;
(p) With the Department Chairs, set departmental objectives for establishing,
maintaining, and enforcing professional standards within the Hospital
and for continually improving the quality of care rendered in the
Hospital; assist in developing programs to achieve these objectives,
including, but not limited to, Ongoing Professional Practice Evaluations.
(q) Regularly report to the Governing Body through the Chief of Staff and
the Chief Executive Officer on at least the following:
(r) Promote the ethical and collegial practice of all Practitioners and APPs.
(v) Establish the date, place, time, and program of the regular meetings of
the Medical Staff.
(w) Represent and act on behalf of the Medical Staff between meetings of the
Medical Staff.
(x) Take such other actions as may reasonably be deemed necessary in the
best interests of the Medical Staff and the Hospital.
4.9.3 Meetings
The Medical Executive Committee shall meet regularly, and at least quarterly, during
the calendar year. A record of its proceedings and actions shall be maintained.
There shall be at least one regular meeting of the Medical Staff during each
Medical Staff year. The date, place, and time of the meeting(s) shall be determined
by the Chief of Staff. The Chief of Staff shall present a report on significant
actions the Medical Executive Committee took during the time since the last
Medical Staff meeting and on other matters believed to be of interest and value to
the membership. No business shall be transacted at any Medical Staff meeting
except that stated in the notice calling the meeting.
Special meetings of the Medical Staff may be called at any time by the Chief of
Staff, Medical Executive Committee, or Governing Body, or upon the written
petition of 10 percent of the voting members. A petition requesting a special
meeting shall state the reasons for the meeting on each page where signatures
appear. The meeting must be called within 30 days after receipt of such request,
and notice shall be provided to the Medical Staff at least 15 days before the
meeting. No business shall be transacted at any special meeting except that stated
in the notice calling the meeting.
The Medical Staff may participate in combined or joint Medical Staff meetings
with staff members from other hospitals, health care entities, or the County
Medical Society. However, precautions shall be taken to assure that confidential
Medical Staff information and patient information is not inappropriately disclosed
and that this Medical Staff (through its authorized representative(s)) maintains
access to, and approval authority of, all minutes prepared in conjunction with any
such meetings.
Departments and committees, by resolution, may provide the time, date, and
location for holding regular meetings; no notice other than the resolution is
required. Each department shall meet regularly, and at least quarterly, to review
and discuss patient care activities and to fulfill other departmental responsibilities.
Written notice stating the place, day, and time of any regular or special Medical Staff
meeting or of any regular or special department or committee meeting not held pursuant
to resolution shall be delivered electronically, personally, or by mail to each person entitled
to attend. Such notice shall be given not fewer than [two] working days nor more than [45]
days before the date of the meeting. Personal attendance at a meeting shall constitute a
waiver of notice.
5.4 Quorum
It can be a challenge for Medical Staff committees to meet their quorum requirements on a
regular basis. Therefore, the attendance requirement for establishing a quorum should not be
unrealistic but should reflect the need to ensure fair and appropriate committee action.
Additionally, Medical Staffs can consider adopting other ways to establish a quorum – for
example, a quorum for regularly scheduled meetings could be the presence of the committee
chair (or his or her designee) and two other voting committee members.
The presence of the greater of [25] percent of the voting members, or three voting
members, at any regular or special meeting of the Medical Staff shall constitute a
quorum.
The presence of [50] percent of the voting members shall be required for Medical
Executive Committee meetings. For other committees, a quorum shall consist of
[30] percent of the committee’s voting members, but in no event less than three
voting committee members.
The presence of the greater of [25] percent of the voting members, or three voting
members, at any regular or special department meeting shall constitute a quorum.
Some Medical Staffs may require that the chair refrain from voting except when necessary to
break a tie. This is not the approach adopted in this Model (see earlier provisions regarding
Committee Chairs), but it can be adopted.
5.5.1 Except as otherwise specified, the action of a majority of the members present and
voting at a meeting at which a quorum is present shall be the action of the group.
A meeting at which a quorum is initially present may continue to transact business
notwithstanding the withdrawal of members so long as any action taken is
approved by at least a majority of the required quorum for such meeting, or such
greater number as may be required by these Bylaws.
5.5.2 Committee and Department meetings may be held in person, telephonically, via
internet conference, or other electronic systems, so long as the quorum
requirements are met and the meeting is held in a manner that allows all
committee members the opportunity to hear, participate, and (if a voting member)
vote. The validity of actions does not depend on whether the meeting was held in
person, telephonically, via internet conference, or other electronic systems.
5.5.3 Valid action may be taken without a meeting if at least [10] days’ notice of the
proposed action has been given to all members entitled to vote, and the proposed
action is thereafter approved in writing or via email by at least two thirds of the
members entitled to vote, with such writing or email specifying the proposed
action the member is approving.
5.6 Minutes
Minutes of all meetings shall be prepared. Minutes shall include a record of the attendance of
members, the vote taken on each matter, and the names of any individuals who recused themselves from
discussion or vote on any matter. The minutes shall be signed by the presiding officer or his or her
designee and forwarded to the Medical Executive Committee or other designated committee and
Governing Body. Each committee shall maintain a permanent file of the minutes of each meeting. When
meetings are held with outside entities, access to minutes shall be limited as necessary to preserve the
protections from discovery, as provided by California law.
5.7 Attendance
There are no legal or accreditation standards setting specific attendance requirements for
meetings, and this section is optional. However, reasonable attendance standards provide an
excellent means for achieving broad participation of Medical Staff members in Medical Staff
and department activities.
If the Medical Staff only has one general meeting a year, then this
requirement should be changed.
Medical Staff members will be notified semi-annually if they have not yet met the
attendance requirements. Practitioners who do not meet the meeting attendance
requirements at the end of the appointment period will, if reappointed, be
considered not to be in good standing and may be subject to corrective action or
an assessment of a fine. Members who serve on committees and who fail to meet
attendance requirements may be removed prior to the end of their term on the
committee.
(b) If a Practitioner or APP fails to attend the meeting after being notified
that his or her appearance is mandatory, and the failure to appear is not
excused by the Medical Executive Committee, then his or her privileges
shall be automatically suspended pursuant to the Automatic Suspension,
Termination, and Limitation provisions of the Corrective Action Article
of these Bylaws, and he or she shall be referred to the Medical Executive
Committee for possible corrective action.
Unless otherwise specified, the chair of meetings shall use [Robert’s Rules of Order] as a
reference for conducting the meeting; however, failure to follow these rules shall not invalidate action
taken at the meeting.
Other sources of parliamentary procedure are Sturgis, Standard Code of Parliamentary Procedure,
and Parliamentary Procedure at-a-Glance.
Unless otherwise provided in these Bylaws, any vote for an election, adoption, or amendment
process may be accomplished through an electronic voting process approved by the Medical Executive
Committee, so long as the Medical Executive Committee has determined that the electronic voting
process has sufficient safeguards to protect the integrity of the vote and the process has been approved
by the Governing Body. “Electronic voting process” includes, but is not limited to, email and web-
based voting processes.
GOVERNING DOCUMENTS
6.1.1 The documents that govern the Medical Staff’s operations and its responsibilities,
as well as the responsibilities and practices of the members, other Practitioners,
and Allied Health Staff at the Hospital, include the Hospital and Medical Staff
Bylaws, Rules and Regulations, Policies and Procedures, Department or Section
Rules and Policies and Procedures, and any other document adopted by the
Hospital or Medical Staff directly applicable to Medical Staff operations, the
granting of membership on the Medical Staff, or the exercise of privileges at the
Hospital. Applicants, Medical Staff members, and any other person holding
privileges shall be governed by any Governing Document that is properly adopted.
6.1.2 The Medical Staff Bylaws describe the fundamental principles of Medical Staff
self-governance and accountability to the Governing Body. The key standards for
Medical Staff membership, appointment, reappointment, privileging, corrective
action, and hearings and appeals are set out in the Bylaws. Additional provisions
may be set out in other Governing Documents.
6.1.3 Amendments to the Medical Staff Governing Documents shall be made in good
faith and be consistent with the Medical Staff’s legal, accreditation, and ethical
obligations. Under no circumstance may the Medical Staff amend a Governing
Document in a manner that conflicts with the Hospital’s Bylaws or that would
jeopardize the Hospital’s licensure, Medicare certification, accreditation status, or
not-for-profit status.
6.2 Bylaws
Title 22, California Code of Regulations, Section 70703(b), requires that the Bylaws be adopted
by a vote of Medical Staff members. TJC Standard MS.01.01.01, EP2, provides that the
adoption or amendment of the Bylaws cannot be delegated, meaning it requires a vote of the
medical staff, not of the executive committee. DNV-GL does not have the same limitation, but
California regulations still apply.
6.2.1 Adoption
The Medical Staff Bylaws may be adopted by (a) an affirmative vote of greater
than 50% of the members voting, as long as at least 30% of the members eligible
to vote cast ballots, followed by (b) the approval of the Governing Body, which
approval shall not be unreasonably withheld. The Medical Staff Bylaws shall be
effective immediately upon the Governing Body’s approval, unless the Medical
Staff Bylaws specify, at the time of vote and adoption, a later effective date.
This is not required by law or accreditation standard, but is good practice to assure the
Bylaws are currently compliant with legal and accreditation standards.
6.2.2 Amendment
(a) Any proposal to amend or repeal these Bylaws shall be requested by the
Medical Executive Committee, the Chief of Staff, or a committee charged
with reviewing the Medical Staff Bylaws, or upon written petition
submitted to the Medical Executive Committee signed by at least 25% of
the members of the Medical Staff in good standing who are entitled to
vote. Any petition from the Medical Staff must include the exact wording
of the proposed amendment or repeal on every page on which signatures
appear.
Business and Professions Code Section 2282.5 establishes the Medical Staff’s
right to adopt Bylaws and sets out a standard for Governing Body approval
(the approval shall not be unreasonably withheld). This provision affords an
opportunity for the Medical Staff to learn about any concerns the Governing
Body may have before the provisions go for a vote and at a point where it
may be possible to discuss issues of disagreement. Medical Staffs can choose
to adopt a more formal “meet and confer” process here, but a discussion
with the Chief of Staff would be a good place to start.
TJC MS.01.01.01, EP 4, provides that the “medical staff Bylaws, rules and
regulations, and policies, the governing body bylaws, and the hospital
policies are compatible with each other and are compliant with law and
regulation.” During the Bylaws revision process, the need to assure that the
proposed changes to the Medical Staff Bylaws do not conflict with existing
Hospital Bylaws often is overlooked. Including this requirement in the Bylaws
may prevent incompatible amendments being sent for vote.
(d) Voting shall be conducted at a special meeting called for that purpose, via
a mail ballot, or via an electronic voting process, as described elsewhere
in these Bylaws. The ballot, in whatever form, must specify what
language in the Bylaws is proposed to be added, amended, moved, or
deleted.
(e) Amendments shall require (i) an affirmative vote of greater than 50% of
the members voting, as long as at least 30% of the members eligible to
vote cast ballots, followed by (ii) the approval of the Governing Body,
which approval shall not be unreasonably withheld.
California law, CMS, and TJC all prohibit unilateral amendment of the Bylaws, and TJC
requires a Medical Staff vote for amendment. However, generally accepted practice is
to allow non-substantive corrections without the formal amendment process.
Hospitals may wish to consult with their own legal counsel and/or TJC before adoption.
The Medical Executive Committee shall have the power to adopt such
amendments to the Bylaws that are, in its judgment, technical modifications or
clarifications, reorganization or renumbering of the Bylaws, or amendments made
necessary because of punctuation, spelling or other errors of grammar or
expression or inaccurate cross-references. No substantive amendments are
permitted pursuant to this section. The action to amend may be taken by motion
and acted upon in the same manner as any other motion before the Medical
Executive Committee. After approval, such amendments shall be communicated
in writing or electronically to the Medical Staff and to the Governing Body. Such
amendments are effective upon adoption by the Medical Executive Committee;
provided however, that they may be rescinded by vote of the Medical Staff or
Governing Body within 120 days of the date of adoption by the Medical Executive
Committee. Such vote of the Medical Staff will be held in the same manner as a
vote on an amendment of the Bylaws.
The Medical Staff agrees to work cooperatively with the Governing Body to assure
that the Bylaws comply with legal and accreditation standards on an on-going
basis. As part of its legal and accreditation responsibilities, the Medical Staff
acknowledges and agrees that it will, in a timely manner, amend the Medical Staff
Bylaws in order to assure compliance with state or federal law, Medicare
requirements, court order, or accreditation standards. If the Medical Staff
unreasonably fails to exercise its responsibility to adopt or amend the Bylaws to
make these types of non-discretionary amendments, the Governing Body may take
such actions that are within its authority.
Hospital legal counsel should be consulted before any decision to exercise the residual
authority described here. TJC standards preclude unilateral amendment of the Bylaws;
however, the Governing Body remains ultimately responsible for the Hospital,
including ensuring compliant Bylaws.
TJC has several requirements found in MS.01.01.01, EPs 8-11, for the adoption of rules and
policies. The provisions that follow comply with those standards.
6.3.1 Identification
The Medical Staff adopts rules and regulations necessary to implement more
specifically the general principles found within these Bylaws, subject to the
Governing Body’s approval. If there is a conflict between these Bylaws and the
Rules and Regulations, the Bylaws shall prevail. The Rules and Regulations shall be
reviewed regularly, and at least every two years, and the mechanism described in
these Bylaws shall be the sole method for the initiation, adoption, amendment, or
repeal of the Medical Staff Rules and Regulations.
The Medical Staff delegates to the Medical Executive Committee the authority to
initiate and adopt such general rules and regulations as it may deem necessary for
the proper conduct of the Medical Staff’s work and to periodically review and
revise the rules and regulations. Additions or changes to the general Medical Staff
rules and regulations (Proposed Rules) may be proposed by the Medical Executive
Committee, the Chief of Staff, or by petition submitted to the Medical Executive
Committee and signed by at least 25% of members of the Medical Staff in good
standing who are entitled to vote. Any petition from the Medical Staff must
include the names of the Medical Staff members who are contact persons for the
petition and the exact wording of the Proposed Rule on every page on which
signatures appear. Proposed Rules shall be reviewed and acted upon as follows:
(b) The Medical Executive Committee shall inform the Medical Staff
regarding whether it has approved or rejected the Proposed Rule.
(d) If, after the Conflict Management process, the Medical Executive
Committee does not adopt the Proposed Rule, the Medical Staff may
petition to have the Proposed Rule submitted to the Medical Staff for a
vote. The petition to hold the vote must be supported by signatures from
at least 25% of members of the Medical Staff who are entitled to vote
and must include the purpose of the petition on every page on which
signatures appear. The vote shall be held in a manner consistent with the
process used for the amendment of the Medical Staff Bylaws, including
the distribution of Governing Body comments, if any.
(b) The Medical Staff shall have the opportunity for retrospective review of
and comment on the provisional amendment. If no petition is submitted
as described in the next sentence, the provisional amendment stands and
is no longer provisional. The provisional amendment shall be challenged
by submitting a petition requesting repeal of the amendment to the
Medical Staff Administration within 30 days after the Medical Executive
Committee provides notice of the change; such petition shall be signed
by more than 50% of the members of the Medical Staff who are entitled
to vote and shall have the names of contact persons for the petition and
the purpose of the petition included on every page on which signatures
appear. In the event of such challenge, the Conflict Management process
detailed in the Rules is implemented. The provisional amendment shall
remain in effect during the Conflict Management process. At the
conclusion of that process, a revised amendment may be, if necessary,
submitted to the Medical Executive Committee and Governing Body for
action consistent with the amendment process described above.
6.4.1 Adoption
The Medical Executive Committee may adopt and amend policies and procedures
as necessary for the accomplishment of Medical Staff processes, subject to the
Governing Body’s approval, which approval shall not be unreasonably withheld. If
there is a conflict between these Bylaws and a policy, the Bylaws shall prevail. If
there is a conflict between the Rules and Regulations and a policy, the Rules and
Regulations shall prevail. Proposed new or revised policies (proposed policies) for
the Medical Executive Committee’s consideration may arise from any responsible
committee, department, Medical Staff officer, or by petition signed by at least 25%
of members of the Medical Staff who are entitled to vote. Any petition from the
Medical Staff must include the names of the Medical Staff members who are
contact persons for the petition and the exact wording of the proposed policy on
every page on which signatures appear.
As discussed with Bylaws and Rules and Regulations amendments, this number can be
adjusted as appropriate for the Medical Staff.
6.5.1 Subject to the approval of the Medical Executive Committee and Governing
Body, each department may formulate its own rules for conducting its affairs and
discharging its responsibilities. Hospital administration also may develop and
recommend proposed department rules, and in any case should be consulted as to
the impact of any proposed department rules on Hospital operations and
feasibility. Such rules shall not be inconsistent with the Medical Staff or Hospital
Bylaws, Rules, or other policies.
6.5.2 Subject to the approval of the department that oversees the section, the Medical
Executive Committee, and the Governing Body, each section may formulate rules
for conducting its affairs and discharging its responsibilities. Hospital
administration also may develop and recommend proposed section rules, and in
any case should be consulted as to the impact of any proposed section rules on
Hospital operations and feasibility. Such rules shall not be inconsistent with the
Medical Staff or Hospital Bylaws, Rules, or policies.
Forms necessary for use in connection with Medical Staff appointments, reappointments,
delineation of privileges, corrective action, notices, recommendations, reports and other matters shall be
approved by, and may be amended by, the Medical Executive Committee, subject to approval by the
Governing Body.
6.7.1 The Bylaws, Rules and Regulations, and Policies and Procedures and other
Governing Documents are not, and shall not be deemed to be, contracts of any
kind between the Governing Body, the Hospital, the Medical Staff and/or any
individual (including any Medical Staff member, applicant, or AHP), unless the
document provides that it is a contract, agreement, or release.
6.7.2 Application for, the conditions of, and the duration of appointment to the Medical
Staff, or the granting of privileges to a Practitioner or to an AHP, shall not be
deemed contractual in nature. The consideration of applications and the granting
and continuance of any privileges at this Hospital are based solely upon a
Practitioner’s or AHP’s continued ability to justify the exercise of privileges. The
granting of privileges does not obligate the Practitioner or AHP to practice at the
Hospital.
6.7.3 Notwithstanding the above, all rights, responsibilities, and obligations of Medical
Staff membership are enforceable as a condition of membership.
For the notice requirements relating to Proposed Rules and to policies, the Medical Executive
Committee may meet those obligations by posting the Proposed Rule or the policy on the Medical Staff
website, as long as the Medical Executive Committee sends a notice electronically or through mail within
the time frames provided above informing those members of the Medical Staff who are entitled to vote
that the Proposed Rule or the policy is available on the Medical Staff website. The electronic or mailed
notice must include the web address for the Medical Staff website.
Business and Professions Code Section 2282.5 grants the Medical Staff the right to establish
dues and to control expenditures. It is important, however, that a tax-exempt hospital’s
Medical Staff expenditures are compatible with the hospital’s tax-exempt purposes.
7.1.1 The Medical Executive Committee may establish reasonable annual dues, if any,
for each category of Medical Staff membership, and determine the manner of
expenditure of the Medical Staff funds. However, such expenditures must be
appropriate to the purposes of the Medical Staff [and shall not jeopardize the
nonprofit tax-exempt status of the Hospital].
7.1.2 The Medical Executive Committee may develop policies, subject to the Governing
Body’s approval, for the assessment of fines for noncompliance with Medical Staff
Governing Documents or Hospital policy, including, but not limited to, fines for
noncompliance with medical record requirements.
Medical Staffs can compensate leaders who provide services to the Medical Staff. This may
implicate anti-kickback laws and the Stark Law; therefore, Medical Staffs and hospitals should
consult with legal counsel before entering into any arrangements to compensate any
practitioner.
The Medical Staff may compensate Medical Staff Leaders for work performed pursuant to their
duties as officers, department leaders, or committee chairs. The amounts of such compensation shall be
determined by the Medical Executive Committee and shall be paid from the Medical Staff’s own funds.
The amounts and form of compensation must comply with any applicable federal or state laws regarding
physician compensation[, and shall not jeopardize the nonprofit tax-exempt status of the Hospital]. If the
Hospital contributes funds to the Medical Staff, the Hospital shall have the authority to review any
compensation arrangement to determine its compliance with state and federal laws, [as well as any impact
it may have on the nonprofit tax-exempt status of the Hospital,] and shall have the authority to approve
or withhold approval of the compensation arrangement. Compensation is contingent on the Medical Staff
Leader’s fulfillment of his or her duties, which shall be determined by the Medical Executive Committee.
7.3 No Retaliation
This paragraph is not required, but it may help assure compliance with California’s prohibition
against retaliation.
7.3.1 Neither the Medical Staff, its members, committees, or department heads; nor the
Governing Body, the Chief Executive Officer, or any other employee or agent of
the Hospital or Medical Staff, shall discriminate or retaliate, in any manner, against
7.3.2 The proper exercise of the Medical Staff’s and Hospital’s responsibilities,
including, but not limited to, those responsibilities relating to quality assessment
and corrective action, does not constitute retaliation and is not precluded by this
section.
ARTICLE 8
8.1.1 Only Practitioners and APPs who are professionally competent, conduct
themselves professionally, and continuously meet the qualifications and
requirements for Medical Staff membership and privileges set forth in these
Bylaws and other Governing Documents may be granted and may maintain
Medical Staff membership and/or privileges.
8.1.2 Only Practitioners who are appointed to the Medical Staff may exercise Medical
Staff membership rights and responsibilities, and only to the extent and in the
manner described in these Bylaws for the staff status the Practitioner holds.
8.1.3 Only Practitioners who are granted privileges to do so under the processes detailed
in these Bylaws may admit or provide services in this Hospital.
8.1.5 AHPs are not eligible for Medical Staff membership but may be granted privileges
or other permissions to practice pursuant to the processes defined in the Medical
Staff’s Governing Documents.
8.2 Nondiscrimination
Medical Staff membership or privileges shall not be denied on the basis of sex, gender identity,
gender expression, age, religion, race, creed, color, national origin, sexual orientation, genetic information,
military or veteran status, political affiliations or activities, marital status, or any other legally-protected
status. Medical Staff membership or privileges shall not be denied on the basis of any physical or mental
disability if the applicant meets the standards set forth in the Governing Documents with or without
reasonable accommodation.
All Medical Staffs have basic standards every member must meet. It is helpful to identify those
standards as the minimum necessary to have an application reviewed. In this way, the Medical
Staff can avoid reviewing an applicant who fails to meet basic qualifications.
Whether the applicant meets basic qualifications can be determined either by reviewing the
application that is submitted or by using a “pre-application,” in which applicants fill out an
abbreviated form demonstrating they meet the basic criteria before they can receive the
complete Medical Staff application.
Each hospital may set its own basic standards. The examples listed below are relatively
elevated standards that may not be realistic for some hospitals. This list can be augmented or
scaled down depending upon the hospital’s needs and constraints, if legal requirements (such
as licensure) are met. All basic standards should be capable of objective determination.
In order to have an application accepted for processing, an applicant must meet each of the
requirements set forth in this section. A Practitioner who does not meet these minimum qualifications is
ineligible to apply for Medical Staff membership, and the application shall not be accepted for processing
unless these Bylaws provide that the category to which the Practitioner is applying does not require the
qualification to be met. If it is determined at any time during processing that an applicant does not meet all
the minimum qualifications, the Medical Staff shall discontinue review of the application. An applicant who
does not meet the minimum qualifications is not entitled to the procedural rights set forth in these Bylaws
but may request a waiver to a qualification, as detailed in the waiver provisions below.
Some hospitals choose not to require certain staff categories, such as Community Affiliate Staff,
Honorary Staff, and Administrative Staff, to meet certain requirements.
8.3.3 For physicians and podiatrists, having completed a residency approved by the
Accreditation Council for Graduate Medical Education or the Council on
Podiatric Medical Education that provided complete training in the specialty or
subspecialty that the Practitioner will practice at the Hospital.
Hospitals with staff members who may have trained prior to residency programs
becoming common may wish to delete this or to add a “grandfathering” clause to
allow those practitioners already on staff to maintain eligibility for membership.
Hospitals with staff members who may have trained prior to residency programs
becoming common may wish to delete this or to add a “grandfathering” clause to
allow those practitioners already on staff to maintain eligibility for membership.
Not all Medical Staffs will require board certification or may require board certification
only for physicians. Further, the CMS Conditions of Participation, Section 482.12(a)(7),
provides that the Governing Body must “[e]nsure that under no circumstances is the
accordance of staff membership or professional privileges in the hospital dependent
solely upon certification, fellowship or membership in a specialty body or society.”
However, the Interpretive Guidelines to this condition state that “this does not mean
that a hospital is prohibited from requiring board certification when considering a
MD/DO for medical staff membership, but only that such certification must not be the
only factor that the hospital considers … After analysis of all of the criteria, if all
criteria are met except for board certification, the hospital has the discretion to decide
not to select that individual to the medical staff.” TJC Standard MS.07.01.01, EP 1,
notes that “Medical staff membership and professional privileges are not dependent
solely upon certification, fellowship, or membership in a specialty body or society.” The
exemption provisions found in the Rules provide the opportunity for hospitals to waive
the board certification requirement. The experience of Medical Staffs that have
8.3.7 Having liability insurance or equivalent coverage, including nose or tail coverage,
meeting the standards [approved by the Medical Staff and the Governing Body]
[set by the Governing Body].
Hospitals may include the requirements in any document, such as rules and policies;
some hospitals prefer the requirements be established by the Governing Body.
8.3.8 Meeting the clinical activity requirements specified by the Department as necessary
to demonstrate current competence for the privileges requested.
8.3.9 Being located close enough (office and residence) to the Hospital to provide
continuous care to his or her patients and to fulfill any emergency call
requirements. The distance to the Hospital may vary depending upon the Medical
Staff category and privileges that are involved and the feasibility of arranging
alternative coverage, and may be defined in the Rules.
Some hospitals establish proximity by using mileage parameters; others prefer to use
an average travel time. Using a travel time is more difficult to monitor due to traffic
delays. It’s important to relate proximity to both home and office because of
emergency call responsibilities.
In addition to meeting the minimum qualifications described above, each applicant and member
must:
The Americans with Disabilities Act (ADA) may apply to hospital credentialing
decisions. The primary concern is that the ADA can be interpreted to prohibit
requesting any information regarding physical or mental disabilities and
considering that information until after a decision has been made regarding
whether the applicant is otherwise qualified for privileges. Therefore, hospitals
should limit their inquiries during the initial application phase to only whether
the applicant can perform the privileges requested, with or without reasonable
accommodation, without posing a danger to patients. Once the practitioner
has been granted privileges, the Medical Staff can discuss what types, if any, of
reasonable accommodation are necessary.
This is an optional provision. Some Medical Staffs have difficulty enforcing dues or fees
provisions; this paragraph makes payment a qualification for membership. This means
that if the practitioner does not pay, he or she will not be eligible to even apply for
membership and privileges.
Some hospitals and Medical Staffs may require board certification as a qualification for
membership. Experience has shown that a simple statement requiring board certification is
insufficient to address the complexities of the requirement. Therefore, we have a more detailed
discussion here, as well as provisions regarding when the requirement may be waived in the
Rules and Regulations.
8.5.1 “Specialty board,” as used in this section, means a national specialty board of, or
recognized by, the American Board of Medical Specialties or the American
Osteopathic Association, the American Board of Foot and Ankle Surgeons, or the
American Dental Association’s Council on Dental Education and Licensure.
This Model identifies some of the more common certifying boards; hospitals and
Medical Staffs may also identify other acceptable certifying boards.
8.5.2 Unless the individual qualifies for an exemption to this requirement pursuant to
the guidelines set forth in the Rules and Regulations, a Practitioner applying for
appointment or reappointment to the Medical Staff and/or for the granting or
extension of clinical privileges must, at the time of application, be certified by the
specialty board pertaining to the Practitioner’s clinical privileges.
See earlier comment regarding board certification requirements and the Medicare
Conditions of Participation.
8.5.3 Unless the member qualifies for an exemption to this requirement pursuant to the
guidelines set forth in the Rules and Regulations, all Medical Staff members are
required to maintain board certification throughout their membership on the
Medical Staff. Medical Staff members must obtain recertification from the
specialty board pertaining to the Practitioner’s clinical privileges if recertification is
required in order to maintain board certification. Failure of a Practitioner to
maintain board certification shall result in the automatic termination of his or her
Medical Staff membership and privileges. A Practitioner whose Medical Staff
membership and privileges are terminated for failing to maintain board
certification is not entitled to the hearing and appeal rights in these Bylaws.
See earlier comment regarding maintaining board certification. Some hospitals only
require board certification for initial applicants; some require that board certification
be continuously maintained throughout membership; and some require members to
comply with the ABMS member boards’ “Maintanence of Certification” requirements.
Medical Staffs should modify this section as appropriate to reflect their requirements.
8.5.4 If a Practitioner’s membership and privileges are subject to termination for failure
to attain or maintain board certification, the Medical Executive Committee, in its
sole discretion, subject only to the approval of the Governing Body, may extend
the date of termination of the Practitioner’s membership and privileges for up to
six weeks if the Medical Executive Committee determines that such extension is
necessary for the health and wellbeing of patients at the Hospital. The Medical
Executive Committee’s decision not to extend a Practitioner’s membership and/or
privileges, or to extend them for less than six weeks, is not subject to the hearing
and appeal rights in these Bylaws.
8.5.5 Board certification must correspond to the clinical privileges requested and
training program completed. An applicant or member need not be certified in a
general specialty for which he or she is requesting privileges if he or she is certified
in a subspecialty for which he or she is also requesting privileges.
8.6 Waiver
Waiver provisions reflect the reality that, on occasion and for the purpose of promoting patient
health and wellbeing, the Medical Staff and Hospital will need to grant privileges to a
practitioner who does not meet a standard qualification. That said, waivers should be
disfavored, as they can make mandatory qualifications discretionary, which then can give rise
to hearing rights. They also have been used as a basis for claiming economic credentialing and
discrimination, and may be used to support negligent credentialing claims. Before granting a
waiver, hospitals and Medical Staffs should consult with legal counsel.
Any applicant who does not satisfy one or more of the qualifications or criteria identified in this
Article or in any document describing the criteria for membership or privileges may request that the
qualification or criteria be waived, subject to the following:
8.6.1 It is the Medical Staff and Governing Body’s intent that waivers to any eligibility
criteria be granted rarely. Waivers are never granted for qualifications that are
required by law or accreditation standard.
8.6.2 Waivers of any eligibility criteria are disfavored and are granted only in extreme
circumstances when necessary to address an identifiable patient care need and only
if the waiver is found to be in the best interests of the Hospital and its patients’
health and wellbeing. The needs or circumstances of the applicant are irrelevant to
such determination.
Hospitals and Medical Staffs must avoid making recommendations or decisions on the
basis of the anticipated economic impact that an applicant’s practice may have on
other practitioners. Such consideration is impermissible in California and carries
significant legal risk.
8.6.4 A determination that a waiver is, or is not, in the best interest of the Hospital and
its patients’ health and wellbeing is not a determination as to whether the
Practitioner is otherwise qualified to hold membership or privileges, and does not
entitle the Practitioner to the hearing and appeal rights in these Bylaws.
8.6.5 Once the Board determines that a waiver is in the best interests of the Hospital
and its patients, the Practitioner requesting the waiver bears the burden of
demonstrating exceptional circumstances and that his or her qualifications are
equivalent to, or exceed, the criterion in question.
8.6.6 A determination to grant a waiver does not mean that appointment will be
granted, only that processing of the application can begin.
Except as otherwise provided in these Bylaws, each Medical Staff member and Practitioner with
privileges must continuously meet all of the following responsibilities:
8.7.1 Provide patients with quality of care meeting the professional standards of the
Medical Staff.
8.7.2 Abide by the Governing Documents of the Medical Staff and the Hospital.
8.7.3 Abide by all applicable laws and government regulations and comply with
applicable accreditation standards.
8.7.4 Discharge in a responsible and cooperative manner the Medical Staff, department,
section, committee and service functions for which he or she is responsible.
8.7.5 Complete and document history and physicals in a timely manner consistent with
these Bylaws and other Governing Documents.
8.7.6 Appropriately inform patients and obtain consent, in a manner consistent with
Hospital and Medical Staff requirements.
8.7.9 Refrain from unlawful fee splitting or unlawful inducements relating to patient
referral.
8.7.10 Refrain from harassment or discrimination against any person (including any
patient, Hospital employee, Hospital independent contractor, Medical Staff
member, volunteer, or visitor) based upon the person’s sex, gender identity,
gender expression, age, religion, race, creed, color, national origin, sexual
orientation, genetic information, military or veteran status, political affiliations or
activities, marital status, or any other legally-protected status, or the person’s
health status, ability to pay, or source of payment.
8.7.11 Refrain from delegating the responsibility for diagnosis or care of hospitalized
patients to a Practitioner or Allied Health Professional who is not qualified to
undertake this responsibility or not adequately supervised.
8.7.13 Coordinate individual patients’ care, treatment and services with other
Practitioners and Hospital personnel, including, but not limited to, seeking
consultation whenever warranted by the patient’s condition or when required by
the Rules or policies and procedures of the Medical Staff or applicable
Department.
DNV-GL Standard MS.18 requires that the Bylaws define the circumstances and criteria
under which consultation or management is required.
8.7.14 Actively participate in, and regularly cooperate with, the Medical Staff in assisting
the Hospital to fulfill its obligations related to patient care, including, but not
limited to, continuous organization-wide quality measurement, assessment, and
improvement; peer review, including providing information during corrective
action investigations and testimony during hearings; utilization management;
quality evaluation; Ongoing and Focused Professional Practice Evaluations and
related monitoring activities required of the Medical Staff; and in discharging other
such functions as may be required from time to time.
8.7.15 Upon request, provide information from his or her office records or from outside
sources as necessary to facilitate the care, or review of the care, of specific patients.
8.7.16 Communicate with appropriate Department officers and/or Medical Staff Officers
when he or she obtains credible information indicating that a fellow Medical Staff
member may have engaged in unprofessional or unethical conduct or may have a
8.7.17 Accept responsibility for participating in proctoring in accordance with the Rules
and policies and procedures of the Medical Staff.
8.7.18 Complete continuing professional education that meets all licensing requirements
and is appropriate to the Practitioner’s specialty.
8.7.19 Adhere to the Medical Staff Standards of Conduct as described in the Governing
Documents so as not to adversely affect patient care or Hospital operations.
8.7.20 Work cooperatively with other members, Hospital staff, and Hospital
administration so as not to adversely affect patient care or Hospital operations.
8.7.21 Participate in emergency service coverage and consultation panels as allowed and
required by the Medical Staff or Hospital.
The model Rules that accompany these Bylaws recommend that hospitals develop
rules to address emergency room call responsibilities. These responsibilities vary
significantly from hospital to hospital. It is imperative that each hospital develop call
provisions, and it is strongly recommended that they be included in the Rules to
enhance the Medical Staff’s ability to enforce the obligations.
8.7.22 Cooperate with the Medical Staff in assisting the Hospital to meet its
uncompensated or partially-compensated patient care obligations.
8.7.23 Comply with any rules relating to any training program for health care
Practitioners and professionals that the Hospital may sponsor or participate in,
including residency programs.
8.7.25 Notify the Medical Staff office in writing promptly, and no later than five calendar
days, following any investigations into, or action taken regarding, the member’s
license, Drug Enforcement Administration registration, board certification, or
privileges at other facilities; any changes in liability insurance coverage; any report
filed with the National Practitioner Data Bank or licensing board; any arrest or
charge for any alleged criminal act with the exception of a traffic violation that
does not rise to the level of either a misdemeanor or felony; or any other action or
change in circumstances that renders the information previously provided out-of-
date or that could affect his/her qualifications for Medical Staff membership
and/or clinical privileges at the Hospital.
8.7.26 Continuously meet the qualifications for and perform the responsibilities of
membership as set forth in the Governing Documents. A member may be
required to demonstrate continuing satisfaction of any of the requirements of
8.7.27 Discharge such other obligations as may be lawfully established from time to time
by the Medical Staff or Medical Executive Committee.
Medical Staffs should adopt a comprehensive policy that specifies what constitutes appropriate
and inappropriate behavior, and how the Medical Staff will address reports of inappropriate
behavior. An overview of such a policy is described in the Rules.
8.8.1 The Medical Staff expects Practitioners and AHPs to work cooperatively to create
a cohesive, harmonious, and professional environment that respects the entire care
team and supports a high level of patient care. The desired care environment will
require from each Medical Staff member and AHP teamwork, mutual respect, and
a personal commitment to the Medical Staff’s and Hospital’s behavior
expectations.
8.8.2 By applying for, or accepting, membership and/or privileges, each Practitioner and
AHP acknowledges and agrees that appropriate conduct and behavior is critical to
the delivery of quality patient care, to the Hospital’s orderly functioning, and to the
Hospital’s and Medical Staff’s ability to meet their obligations to patients,
Practitioners, staff, and the community.
8.8.3 By applying for, or accepting, membership and/or privileges, each Practitioner and
AHP acknowledges and agrees that he or she will comply with any Medical Staff
rules or policies delineating behavior expectations; will communicate
professionally with all individuals in the Hospital, and will not engage in any
unacceptable and/or inappropriate conduct, as defined in any Governing
Document, while at the Hospital; will not tolerate hostile or threatening behavior
against any individual at the Hospital; and will not retaliate against any individual at
the Hospital who reports the Practitioner or Allied Health Staff member to the
Hospital or Medical Staff regarding the Practitioner or Allied Health Staff
member’s behavior or clinical practice.
8.8.4 If a Practitioner or Allied Health Staff member has concerns or complaints about
any of the following, he or she will address them in a professional manner to the
appropriate Medical Staff officer, Department Chair, Department manager,
nursing/staff supervisor, administrator, or Governing Body representative:
8.8.5 Each Practitioner and AHP acknowledges and agrees that behavior that falls
below the Medical Staff’s standards can adversely affect patient care and Hospital
operations and may be grounds for corrective action.
8.8.6 Reports of a Practitioner’s or Allied Health Staff member’s failure to meet these
standards or to comply with any other Medical Staff policy and procedure
addressing behavior shall be addressed in the manner outlined in the relevant
Medical Staff Rules and Code of Conduct.
MEMBERSHIP STATUS
9.1.1 Each Medical Staff member shall be assigned to a Medical Staff category based on
his or her qualifications. The member shall have the prerogatives and
responsibilities detailed for the membership category in these Bylaws.
Not all of the categories described below will apply to every hospital. Hospitals can
choose which apply and list them here.
TJC MS.01.01.01, EP 15, requires that the Medical Staff Bylaws include a description of the
roles and responsibilities of each category of practitioner on the Medical Staff. The sections
that follow fulfill this requirement.
9.2.1 Members’ prerogatives are based on the membership category they hold and are
delineated in the description of each staff category. The available prerogatives and
their meaning include the following:
(b) Eligible for clinical privileges: Exercise those clinical privileges that have
been approved.
(c) Vote on any Medical Staff matter, including Bylaws amendments, officer
selection, and other matters presented at any general or special staff
meetings and on matters presented at department meetings.
(d) Hold office in the Medical Staff and in the department to which he or she
is assigned.
(a) Medical Staff functions: Contribute to, and participate equitably in, staff
functions, as described in the Governing Documents or at the request of
a Department Chair or other officer, including: contributing to quality
improvement, risk management and utilization management activities;
serving in Medical Staff and department offices and on Hospital and
Medical Staff committees; participating in and assisting with the
Hospital’s medical education programs; proctoring other Practitioners;
and fulfilling such other staff functions as may reasonably be required.
(b) Consulting with other Medical Staff members consistent with his or her
delineated privileges.
(c) Emergency room call: Serving on the on-call roster and accepting
responsibility for providing care to any patient requiring on-call coverage
in his or her specialty, in accordance with rules approved by the Medical
Executive Committee and the Governing Body.
(d) Attend meetings: Attend at least the minimum number of Medical Staff
[and department] meetings specified in the Medical Staff Bylaws or
department rules.
(e) Pay fees/dues: Pay application fees, dues, and assessments in the
amounts specified in the rules.
9.3.1 Qualifications
Each Medical Staff must decide what activity is necessary for Active Staff membership
and whether courtesy members must have some minimum level of activity in order to
maintain membership. The numbers in these Bylaws are examples only.
(a) The Active Staff consists of members of the Medical Staff who are
involved in at least [____ patient contacts] at the Hospital during the
two-year appointment term and who have been members in good
standing on the Provisional Staff for at least [12 months], [or who
Some hospitals choose to allow practitioners who are not clinically active,
but who provide service to the hospital in other ways, Active Staff status. We
note, however, that other staff categories may be better suited for these
practitioners and recommend that only committed, clinically active
practitioners be granted Active Staff status. Only Medical Staffs that cannot
easliy recruit members to participate in leadership positions should grant
Active Staff status to practitioners who are not clinically active at the
hospital but show commitment to the organization.
(b) Active Staff members must meet each of the minimum qualifications and
additional qualifications detailed in the Membership Qualifications and
Responsibilities Article of these Bylaws.
(c) Vote.
(b) Consulting.
Medical Staffs have begun consolidating staff categories. Here, rather than separate
"consulting staff" and "courtesy staff" categories, we have recommended a single, combined
category. Medical Staffs can, of course, create additional categories to meet their needs,
delineating the qualifications, prerogatives, and responsibilities as appropriate.
(a) The Courtesy Staff consists of members of the Medical Staff who are
involved in at least one patient contact at the Hospital during the
two-year appointment term and who have been members in good
standing on the Provisional Staff for at least [12 months]. Courtesy Staff
members with fewer than _____ patient contacts during the two-year
appointment term must also be an active staff member at another
accredited hospital.
(b) Courtesy Staff members must meet each of the minimum qualifications
and additional qualifications detailed in Membership Qualifications and
Responsibilities Article.
This is optional.
This is optional.
(b) Consulting.
This is optional.
This is optional.
This staff category is for members who only refer patients to the Hospital and do not hold
privileges.
(a) The Community Affiliate Staff consists of members of the Medical Staff
who desire to be associated with the Hospital, but do not intend to
practice at the Hospital.
(b) Community Affiliate Staff members must meet each of the minimum
qualifications and additional qualifications detailed in the Membership
Qualifications and Responsibilities Article, except they do not need to:
(a) Refer patients to the Hospital for admission and care, but may not admit
or provide clinical services at the Hospital.
(b) Refer patients to the Hospital’s diagnostic facilities and order diagnostic
tests.
(c) Communicate with the clinical staff about the care of patients who they
refer; visit those patients, and review the medical records and test results
for those patients, but may not admit patients, attend patients, write
orders for inpatients, input information into the medical record, perform
consultations, assist in surgery, or otherwise participate in the
management of clinical care to patients at the Hospital.
(f) Attend Medical Staff meetings and department meetings, without vote.
This is optional.
9.6.1 The Telemedicine Staff consist of members who solely provide telemedicine
services to patients at the Hospital.
This is optional.
This is optional.
(d) Attend Medical Staff meetings and department meetings, without vote.
9.7.1 Qualifications.
(a) The Provisional Staff consists of members of the Medical Staff who have
been appointed to the Medical Staff after applying as an initial applicant
and who do not hold, at the time of appointment, other staff status on
the Medical Staff.
(b) Provisional Staff members must meet each of the minimum qualifications
and additional qualifications detailed in the Membership Qualifications
and Responsibilities Article.
This is optional.
This is optional.
(b) Consulting.
The “Temporary Staff” status takes the place of the “Locum Tenens Affiliate” status in previous
models.
9.8.1 Qualifications
(a) The Temporary Staff consists of Practitioners who have been granted
privileges to fulfill an important patient care need under the “Temporary
Privileges” section in the Privilege Delineation Article of these Bylaws,
and who are not currently applying for membership.
(b) Temporary Staff must meet each of the minimum qualifications and
additional qualifications detailed in the Membership Qualifications and
Responsibilities Article, except they do not need to:
(b) Consulting.
In the prior model, this category was referred to as “House Officers.” However, a more
accurate term would be to recognize that these practitioners are not practicing through the
training program, but rather are “moonlighting,” meaning they must have membership and
privileges to practice.
(a) The Graduate Staff consists of members who (i) have completed at least
one residency program, but are currently a resident or fellow in a training
program, and (ii) are practicing at this Hospital within their existing
specialty.
(e) Attend Medical Staff meetings and department meetings, without vote.
(b) Consulting.
This is an optional category and intended to offer a staff status if a Medical Staff
needs practitioners to fulfill committee and other functions.
(a) Committee Staff shall consist of members who do not hold privileges,
but who are appointed to the staff in order to participate in Medical Staff
functions.
(b) Committee Staff are not required to meet any of the minimum or
additional qualifications identified in these Bylaws, but must hold a
current California license as a Practitioner.
(c) Attend Medical Staff meetings and department meetings, without vote.
9.11.1 Qualifications
9.11.2 Prerogatives
Alternatively, these members can simply be given the right to vote on any
committee on which they serve.
Some hospitals adopt “Retired Staff” and “Honorary Staff” as different categories. Hospitals
seem to be moving toward combining the status to have fewer staff statuses to manage.
9.12.1 Qualifications.
(a) The Honorary Staff consists of members who either (i) have a record of
previous service to the Hospital, have retired from the active practice of
medicine and, in the discretion of the Medical Executive Committee, are
in good standing at the time of initial application for membership on the
Honorary Staff; or (ii) are recognized for outstanding or noteworthy
contributions to the medical sciences.
(b) Honorary Staff do not have to meet any of the minimum qualifications or
additional qualifications for membership.
(b) Attend Medical Staff meetings and department meetings, without vote.
10.1 General
10.1.1 Unless otherwise provided in this Article and in the Privilege Delineation Article,
“applicant” shall refer to Practitioners applying for appointment, reappointment,
and/or privileges.
10.1.2 The process for granting Allied Health Staff status and privileges or other
permissions to practice to AHPs shall be detailed in the Rules and Regulations.
10.1.3 Practitioners may apply for appointment to the Medical Staff by completing an
application. Practitioners are appointed to the Medical Staff and/or are granted
privileges only after the processes delineated in this Article and the Privilege
Delineation Article are completed. Except as otherwise described in these Bylaws,
only the Governing Body has the authority to appoint members and to grant
privileges. All decisions regarding appointment and the granting of privileges shall
be made using the criteria and standards for membership and clinical privileges
set forth in the Medical Staff’s Governing Documents. Such decisions shall be
objective and evidence-based and shall, where appropriate, reflect the general
competencies required by the applicable accrediting body.
TJC allows the Chief Executive Officer to, under certain circumstances, grant
temporary privileges. There have been isolated anecdotal reports that CMS has, in
the past, cited hospitals who allow this, citing the Condition of Participation that
suggests only the Governing Body determines whether to grant privileges (see 42
C.F.R. Section 482.12(a)(2)). CMS reportedly has backed away from that position as it
applies to temporary privileges. As will be discussed further below, hospitals and
Medical Staffs should consult legal counsel regarding who has authority to grant
temporary privileges.
TJC Standard MS.06.01.05 requires that the decision to grant or deny a privilege be
through a process that is objective and evidence based.
TJC also has incorporated “general competencies” into its credentialing and
privileging standards (see the Introduction to MS.06.01.01). Although the Bylaws do
not have to reflect these competencies, TJC-accredited hospitals should ensure that
their processes comply.
10.1.4 Initial applicants who, at the time of application or at any time during which the
application is being processed, have an accusation against their license in which
the licensing body is requesting revocation, limitation, or suspension of the
license shall not be eligible to apply for appointment, reappointment, or privileges
until the licensing action has been resolved.
By applying to this Medical Staff for membership and/or privileges, whether initial
appointment or reappointment, Practitioners agree that they have read the Medical
Staff Bylaws and Rules and Regulations, and that they:
(a) Agree that they will abide by the Medical Staff Governing Documents in
effect throughout their term of appointment, and
(b) If, at any time during the processing, any individual or committee with
responsibility for review of the application determines that additional
information from or regarding the applicant is needed in order to
evaluate the application, the application will be considered incomplete
until that information is supplied. If the requested information or
materials are in the exclusive possession of another person or entity, the
applicant must take the necessary measures to obtain them or to arrange
for them to be submitted to the Medical Staff directly by the source. If
the applicant fails to provide the information requested within 30 days
after being informed of the need for additional information, or within a
later deadline if one is specified in writing to the applicant, then the
application will be deemed incomplete and voluntarily withdrawn.
Withdrawn applications will not be processed further and do not entitle
the applicant to the hearing rights in these Bylaws.
This approach places the burden squarely on the applicant to produce the
information necessary for the Medical Staff to make an informed
recommendation regarding his or her application. The failure to provide that
information means that the Medical Staff cannot make an informed
recommendation regarding appointment or denial, meaning the application is
incomplete. If the application remains incomplete for a period of time, the
Medical Staff can consider the application voluntarily withdrawn. Under limited
circumstances, the withdrawal of an application may require a report to the
licensing board or the National Practitioner Data Bank. However, because the
withdrawal was voluntary and did not result from a final proposed action or
recommendation, the Medical Staff may be able to assert that the practitioner is
not entitled to hearing rights under state and federal law, or the Bylaws.
However, we recommend that Medical Staffs consult with legal counsel prior to
determining whether a hearing is required.
(b) Applicants, at all times during the processing of their applications, have
the burden of updating and correcting any information they have
provided as part of the application process. An applicant must inform the
Medical Staff in writing within 14 days of any change in the information
previously provided, regardless of its source. Failure to inform the
Medical Staff in writing of changes to the information previously
provided may result in the denial of the application or request.
TJC Standard MS.01.01.01, EPs 14, 15, 26, and 27, require that the Medical Staff Bylaws include
the basic steps of the credentialing, recredentialing, privileging, re-privileging, appointment,
and reappointment processes. The details beyond the “basic steps” can be placed in other
documents. However, experience has shown that separating the provisions of the credentialing
process into two different documents can result in redundancy, conflict, and confusion – as well
as requiring end users to consult two different documents when faced with a question
regarding the process. Moreover, these provisions tend to rarely be amended, so they do not
benefit from the different amendment processes that apply to policies or Rules. Therefore, this
version of the Model Bylaws houses a more comprehensive approach to credentialing and
recredentialing.
10.3.1 General
All applications for appointment and reappointment shall be processed in the manner
described in the Medical Staff’s Governing Documents, including the Governing Body
Action Section of these Bylaws.
10.3.2 Applications
Medical Staffs should include with each application a cover letter explaining
how to submit the application. Medical Staffs may have electronic portals
instead.
(iv) Certifies that he or she will report any subsequent changes in the
information submitted on the application form to the Medical
Staff Services Administration and the Chief Executive Officer.
(v) Releases from any and all liability the Medical Staff and the
Hospital and its representatives for their acts performed in
connection with evaluating the applicant.
(vi) Releases from any and all liability all individuals and organizations
who provide information concerning the applicant, including
otherwise privileged or confidential information, to Medical Staff
or Hospital representatives.
For purposes of this Article the term “Hospital representative” includes the Governing Body, its
individual Directors or Trustees and committee members; the Chief Executive Officer, Hospital
employees, the Medical Staff, all Medical Staff Leaders and/or committee members having responsibility
for collecting information regarding or evaluating the applicant’s credentials; and any authorized
representative or agent of any of the foregoing.
(a) After the applicant has submitted the application, the Medical Staff shall
determine whether the application has been filled out in its entirety and
whether all requested documentation, including fees, have been provided.
If any information has not been provided, the application will be
considered incomplete. The Medical Staff will inform the applicant of
what information is missing and that the applicant has 30 days to provide
the missing information. If the applicant fails to provide the information
within the deadline, then the application shall be deemed incomplete and
voluntarily withdrawn. Withdrawn applications will not be processed
further and do not entitle the applicant to the hearing rights in these
Bylaws.
(b) Once an application that has been filled out in its entirety and all
requested documentation and fees have been provided, the Medical Staff
or its designee shall verify the information, including, but not limited to,
licensure status, training and education, current proficiency with respect
to the Hospital’s general competencies (as applicable to the privileges
requested), health status, other evidence submitted in support of the
application, professional liability action history, confirmation that the
Practitioner is the same individual identified in the credentialing
documents (by viewing a current, valid picture Hospital ID card or a valid
state or federal agency picture ID card), and at least two written
verifications of peer references. The Hospital’s authorized representative
also shall query the National Practitioner Data Bank, and the Medical
Staff shall query the licensing board and the Office of Inspector General
Exclusion list. The Medical Staff shall have policies and procedures
describing the process for verifying information, as well as which
information requires primary source verification and from what sources
verification may be obtained.
(d) After the information provided has been verified, the application may be
deemed preliminarily complete and submitted to the department for
further processing.
Upon receipt, the Department Chair or Department Committee shall review the
application and supporting documentation, may personally interview the applicant,
and may request that the applicant provide additional information. Based upon the
criteria for appointment or reappointment (as applicable) described in the
Governing Documents, the Chair shall transmit to the Credentials Committee on
the prescribed form a written report with recommendations as to staff
appointment and clinical privileges. The Department Chair or Department
Committee may instead request that the Medical Staff defer action on the
application but must provide reasons for this request.
10.3.5 Credentials Committee Action
(a) After receipt of the Department and Credentials Committee report and
recommendations, the Medical Executive Committee shall consider all
relevant information available to it. The Medical Executive Committee
This provision should be invoked only rarely, when the Medical Executive
Committee has failed to act after being requested to do so.
This (270 days) is an optional time frame; however, nine months should be
enough time for an application to make it to the Governing Body.
(d) Expedited Review: The Governing Body may use an expedited process for
appointment, reappointment, or when granting privileges when criteria for
that process are met. The expedited process involves the Governing Body
delegating its appointment authority to a committee of at least two voting
members of the Governing Body; however, any final decision of the
committee must be subject to ratification by the full Governing Body at its
next regularly scheduled meeting. Expedited processing is not available if
the Practitioner or member submits an incomplete application or if the
Medical Executive Committee’s final recommendation is adverse in any
respect or has any limitations. The following situations are evaluated on a
case-by-case basis and usually result in ineligibility for the expedited
A decision and notice to appoint shall be sent, at a minimum, to the applicant, the
Chief of Staff, the department chair, and the administrator. The notice shall include
the staff category to which the applicant is appointed; the department and section,
if any, to which the Practitioner is assigned; the list of clinical privileges the
Practitioner may exercise; and any special conditions attached to the appointment.
All individuals and groups shall act on applications in good faith and in a timely
manner. Except when additional information must be secured, or for other good
cause, the Medical Staff shall attempt to process each application within the
following time guidelines:
(e) Governing Body action: 45 days after receiving the Medical Executive
Committee recommendation, unless the hearing and appeal rights of the
Hearings and Appeals Article apply.
(f) Notice to the Practitioner: 45 days after the Governing Body’s final
decision.
These time periods are guidelines and are not directives which create any
rights for a Practitioner to have an application processed within these
precise periods. If action at a particular step in the process is delayed
without good cause, the next higher authority may immediately proceed
to consider the application upon its own initiative or at the direction of
the Chief of Staff or the Chief Executive Officer (however, the
provisions in the Section, Governing Body Action, “Without Benefit of
Medical Executive Committee Recommendation” apply).
10.4 Intervention
Notwithstanding the above, if at any time during the process the reviewing body has
concerns regarding the application, it may refer the matter to, or ask for assistance from,
the Chief of Staff or the Medical Executive Committee.
(b) The Medical Staff may make its recommendation relying upon
information provided by a distant-site hospital(s) at which the applicant is
a member of the Medical Staff and has clinical privileges, or a distant-site
entity providing telemedicine services with which the applicant is
affiliated, in accordance with a written agreement with such hospital or
entity, in order to make a credentialing decision based upon this
Hospital’s standards. This process may be used only if: (a) the written
agreement complies with the requirements detailed in 42 C.F.R. Sections
482.22(a)(3) or (a)(4) and Sections 482.12(a)(8) or (a)(9), and applicable
accreditation standards; (b) the Practitioner is privileged at the distant site
for those services to be provided to the Hospital; (c) the distant site
provides the Hospital with a current list of the applicant’s privileges; and
(d) the Hospital performs an internal review of the Practitioner’s
performance of these privileges and sends to the distant site information
that is useful to assess the Practitioner’s quality of care, treatment, and
services for use in privileging and performance improvement. At a
minimum, this information includes all adverse events that result from
the telemedicine services provided by the distant-site physician or
Practitioner to the Hospital’s patients and all complaints the Hospital has
received about the distant-site physician or Practitioner; or
This model rarely cites specific regulations within the Bylaws (other than
licensing and reporting requirements). Here, because CMS’s contract
requirements for telemedicine provider credentialing are very specific, and
because that information does not necessarily need to be detailed in the
Bylaws, we recommend simply referring to the legal standard as the
guidance required.
10.5.2 If the applicant applies for privileges that exceed those Telemedicine privileges
that he or she has at the distant-site hospital or the distant-site entity, the
application for those privileges must proceed through the same privileging and
credentialing process applicable to non-Telemedicine Staff applicants.
These remain independent duties for hospitals, regardless of how they credential
telemedicine providers.
All the above provisions in this article, including, but not limited to, the obligations of applicants,
the effect of applications, and the manner in which applications are processed, shall apply to applicants
for reappointment or renewal of privileges. In addition, the following provisions apply:
10.6.1 Applications
The Medical Staff shall develop an application for reappointment and renewal of
privileges, as described in the Rules and Regulations. The Medical Staff shall send
applications for reappointment and renewal of privileges to members at least
_____ days prior to the expiration of the current appointment or privileges. A
complete application must be returned to the Medical Staff at least _____ days
prior to expiration.
The time frames for distributing and returning reappointment forms should allow
time to complete the required licensing board and National Practitioner Data Bank
inquiries, as well as for processing by departments and committees. Medical Staffs
should work with the Medical Staff Services Administration to determine the
appropriate time frames.
TJC does not permit the extensions of appointments beyond two years. Although an
applicant may be “resigned,” he or she could reapply directly thereafter.
This is an optional provision that allows the Medical Staff to credential “resigned”
10.6.5 Verification
10.7.1 All new staff members who are granted privileges, other than Telemedicine Staff,
shall be appointed to the Provisional Staff. Members shall hold Provisional Staff
status for at least 12 months, and no more than 24 months. To move from
Provisional Staff status to another staff status with privileges, the Practitioner
This provision leaves open the option that, sometimes, a practitioner will be granted
a time-limited appointment until the practitioner demonstrates improvement in one
or more areas. Hospitals should discuss with their attorneys whether this results in
hearing rights.
If a Practitioner has had two applications withdrawn for being incomplete within
a 12-month period, the Practitioner will be subject to a 12-month waiting period
before he or she can submit another application. The Governing Body may waive
this waiting period using the same waiver provisions detailed in Membership
Qualifications and Responsibilities Article above.
The 12-month period is to prevent the further wasting of Medical Staff resources.
(iii) Subject to (e) below, a member who has received a final adverse
decision resulting in:
(c) The action is considered final on the latest date on which the application
or request was withdrawn; a member’s resignation became effective; a
member waived his or her right to a hearing to challenge an adverse
recommendation or action; or upon exhaustion of all Medical Staff and
Hospital hearings and appellate reviews.
(d) Practitioners subject to waiting periods cannot reapply for Medical Staff
membership or the privileges affected by the adverse action for at least 36
months after the action became final. After the waiting period, the
Practitioner may reapply. The application will be processed like an initial
application or request, plus the Practitioner must document that the basis
for the adverse action no longer exists, that he or she has corrected any
problems that prompted the adverse action, and/or he or she has
complied with any specific training or other conditions that were
imposed.
The Governing Body may waive the waiting periods under the same
circumstances and procedure as described for the waiver of qualifications,
described the Membership Qualifications and Responsibilities Article. As in that
section, such waivers are disfavored, intended to be granted rarely, and are
granted only when necessary to address an identifiable patient care need and only
if the waiver is found to be in the best interests of the Hospital and its patients’
health and wellbeing. The needs of the individual Practitioner are irrelevant to
such determination.
10.9.1 System Members may coordinate their credentialing processes and share
information regarding applicants.
10.9.2 The System may develop a single application form and may use a centralized
verification unit to verify information for System Members.
10.9.3 Upon verification, the application will be processed as detailed in this Article.
System Members and their committees may hold joint meetings, or may form
joint department or credentials committees, to review applications. Any joint
department or credentials committees shall perform the functions of the
department and the credentials committees, respectively, as described above, and
shall be subject to the same confidentiality and immunity provisions provided in
these Bylaws and as provided under state and federal law.
10.9.4 Each System Member’s Medical Executive Committee, or its equivalent, shall be
responsible for making a recommendation regarding appointment and privileges
to the entity’s own Governing Body, and each Governing Body shall have sole
responsibility for making appointment decisions for its own hospital.
PRIVILEGE DELINEATION
Practitioners and APPs may only exercise those privileges that have been granted through the
processes delineated in the Governing Documents.
Advanced Practice Professionals (defined in Article 1) are AHPs who practice independently and/or at a
medical level of care. As discussed in the comment to that definition, the granting of their
authorizations to practice should be through a Medical Staff process. In the past, these authorizations
often were referred to as “practice prerogatives” or “service authorizations.” However, CMS and TJC
both consider any authority to practice at a medical level of care to be a “privilege.” Therefore, we
refer to APPs applying, and being considered, for privileges in this Article. Medical Staffs can choose to
use another term.
11.2.1 Generally
The Medical Staff, through its departments and committees, and subject to the
Governing Body’s approval, shall develop criteria for granting initial privileges
and reappointment privileges. Those criteria shall be evidence-based and address
the general competencies developed by the Medical Staff. Criteria shall be
Hospital-specific and may be setting-specific. Criteria may not discriminate
between licensees or specialties of Medical Staff members. APPs should, to the
extent feasible, participate in the development of criteria for privileges granted to
APPs.
Medical Staffs should develop criteria for both appointment and reappointment,
which may differ.
Medical Staffs should remember to develop criteria that apply to AHPs who practice
at a medical level of care.
Medical Staffs should adopt a policy to address how criteria for new privileges will be
developed.
The Hospital may only grant privileges for those procedures that are performed
at the Hospital. Requests for clinical privileges to perform either a procedure not
currently being performed at the Hospital or a new technique to perform an
existing procedure (“new procedure”) will not be processed until a determination
has been made that the new procedure will be offered by the Hospital and criteria
for the clinical privileges have been adopted. The Hospital may develop a process
to determine whether sufficient space, equipment, staffing, and financial
11.3.1 Generally
(b) All requests by Practitioners for privileges shall be processed through the
appointment and reappointment procedures described in the Procedures
for Appointment and Reappointment Article; requests by APPs shall be
subject to the procedures delineated in the Rules.
(c) Privileges shall be granted only to those Practitioners and APPs who
satisfy the established criteria, as evidenced by the applicant’s current
licensure, education, training, experience, demonstrated professional
competence, judgment and clinical performance, health status, data from
professional practice review by an organization(s) that currently privileges
the applicant (if available), the documented results of patient care and
other quality improvement review and monitoring, performance of a
sufficient number of procedures each year to maintain current clinical
competence, and compliance with any other applicable specific criteria
detailed in the Governing Documents.
(a) All patients shall receive the same basic medical appraisal. A Practitioner
with appropriate privileges shall determine the risk and effect of any
proposed treatment or surgical procedure on the general health status of
the patient.
(c) The admitting Practitioner must assure that every patient receives a
history and physical within 24 hours after admission, or, if a history and
physical was performed within 30 days prior to admission (or registration
if an outpatient procedure) and is in the medical record, that the prior
history and physical is updated within 24 hours after admission. Every
patient admitted for surgery or other procedure requiring anesthesia
services must have a history and physical, or the update to the history and
physical, prior to the surgery or procedure requiring anesthesia. No
patient shall undergo surgery or a procedure requiring anesthesia services
without a history and physical or update consistent with this section in
his or her medical record.
11.4.1 For patients admitted by, or upon order of, a dentist, oral surgeon, clinical
psychologist, or podiatrist who is not also a physician, a physician member must
assume responsibility for the care of the patient’s medical or psychiatric problems
that are present at the time of admission, or which may arise during
hospitalization, which are outside of the admitting Practitioner’s lawful scope of
practice or clinical privileges.
11.4.3 The findings, conclusions, and assessment of risk must be confirmed or endorsed
by a physician member with appropriate privileges prior to major high-risk (as
defined by the Medical Staff) diagnostic or therapeutic interventions.
Medical Staffs should identify what procedures are considered major- or high-risk.
11.5.1 The Hospital may enter into contracts or arrangements with Practitioners and/or
groups of Practitioners for the performance of clinical and administrative services
at the Hospital. All individuals that wish to provide clinical services pursuant to
such contracts must apply for, be granted, and maintain membership and
privileges in accordance with these Bylaws.
11.5.3 Prior to the Hospital entering into any exclusive contract in a specialty area that
has not previously been subject to such a contract or arrangement, the Governing
Body will initiate a notice-and-comment process consistent with California legal
requirements. The Medical Executive Committee shall provide input to the
Governing Body as part of this process, and the Medical Staff shall have the
11.5.6 A Practitioner who holds privileges in connection with a contract shall be subject
to the terms of that contract, as well as to the Medical Staff Governing
Documents. If the contract and the Governing Documents conflict, the terms of
the contract will prevail, except that contracts may not grant Medical Staff
membership or privileges to any individual and contracts may not reduce any
hearing rights granted for an action that must be reported to the Practitioner’s
licensing board under Business and Professions Code Section 805 or to the
federal National Practitioner Data Bank. The Practitioner shall be entitled to the
hearing rights in these Bylaws only if actions taken fall within the definition of
grounds for hearing detailed in the Hearings and Appeals Article of these Bylaws.
Practitioners cannot contract away their rights to hearings under Business and
Professions Code Section 809.
11.5.7 Practitioners who serve under contracts to provide only administrative services
are not required to apply for Medical Staff membership and privileges. If a
Practitioner’s contractual duties involve formal liaison with or advising the
Medical Staff, Hospital Administration, or the Governing Body about Medical
Staff activities or performance, the Hospital shall consult with the Medical
Executive Committee and provide it reasonable opportunity to review and
comment on the scope of responsibilities and the qualifications of the proposed
candidate. The Hospital also shall, at least bi-annually, provide the Medical
Executive Committee with a reasonable opportunity to provide input to the
Hospital regarding the performance of those contracted Practitioners.
11.6.1 Temporary privileges may be granted by the Governing Body, pursuant to its
own procedures, upon recommendation of the Chief of Staff, as follows:
(i) The care of a specific patient, where care could not be provided
by a current member or where the patient has rejected care from
current members;
TJC simply says, “important patient care need,” and DNV-GL says,
“urgent patient care need.” This model provides further explanation
of what that means.
11.6.2 The following information will be verified prior to the granting of any temporary
clinical privileges:
(a) Current licensure (including any peer review or other actions reported to
the licensing board),
(f) Results of a query to the National Practitioner Data Bank and the Office
of Inspector General.
TJC requires that this be verified only for applicants awaiting approval, and
that only current licensure and current competence be verified for temporary
privileges granted to meet an important care need. We suggest that best
practice is to verify all the factors listed for all temporary privilege requests.
11.6.3 Grants of temporary clinical privileges will not exceed 120 days.
(a) For non-applicants, the individual may exercise temporary privileges for a
maximum of 120 days, consecutive or not, anytime during the 24-month
period following the grant of privileges, subject to the following
conditions:
11.6.5 Individuals granted temporary privileges shall be subject to the proctoring and
supervision requirements specified in the Governing Documents, and shall act
under the supervision of the Department Chair of the Practitioner’s specialty.
11.6.7 Temporary privileges shall terminate when expired or, in the case of applicants to
the Medical Staff, if the applicant withdraws his or her application. Temporary
privileges also may be suspended or terminated in the manner described in the
Corrective Action Article of these Bylaws. Practitioners whose temporary
privileges are suspended or terminated shall be entitled to the hearing and appeal
rights of these Bylaws only if the action is considered Grounds for Hearing as
defined in Hearings and Appeals Article of these Bylaws.
11.6.8 Upon the termination of temporary privileges, the Department Chair or Chief of
Staff shall assign a Medical Staff member to assume responsibility for the
Practitioner’s patients. The wishes of the patient shall be considered in choosing a
replacement.
Disaster privileges may be granted when the Hospital’s disaster plan has been activated and the
organization is unable to handle the immediate patient needs. The following provisions apply:
11.7.1 Disaster privileges may be granted on a case-by-case basis by the Chief Executive
Officer, based upon recommendation of the Chief of Staff, or, in his or her
absence, the recommendation of the responsible Department Chair, upon
presentation of a valid government-issued photo identification issued by a state
or federal agency and at least one of the following:
(e) Identification indicating that the individual has been granted authority by
a government entity to provide patient care, treatment, or services in
disaster circumstances; or
11.7.2 Persons granted disaster privileges shall wear identification badges denoting their
status as non-members having only disaster privileges.
11.7.3 Primary source verification of licensure occurs as soon as the disaster is under
control or within 72 hours from the time the volunteer licensed independent
practitioner presents themselves to the Hospital, whichever comes first. If
primary source verification of a volunteer licensed independent practitioner’s
licensure cannot be completed within 72 hours of the practitioner’s arrival due to
extraordinary circumstances, the Hospital documents all the following:
TJC EM.02.02.13
11.7.5 The responsible Department Chair or the Chief of Staff shall oversee the
performance of each volunteer practitioner, and shall arrange for appropriate
concurrent or retrospective monitoring of the activities of practitioners granted
disaster privileges.
11.7.6 Based on the Medical Staff’s oversight of each practitioner granted disaster
privileges, the Chief Executive Officer, upon recommendation of the Chief of
Staff, [or in his or her absence, the recommendation of the responsible
department chair,] shall determine within 72 hours of the practitioner’s arrival if
granted disaster privileges shall continue.
Volunteers who are not licensed independent practitioners may be permitted to provide disaster
services as described in the Rules or other Governing Documents.
11.8 Emergency Situations
In the event of an emergency, any Medical Staff member or credentialed Allied Health
Professional shall be permitted to do everything reasonably possible within the scope of their licensure,
regardless of the privileges granted, to save the life of a patient or to save a patient from serious harm.
The member or AHP shall promptly yield such care to a member with the appropriate privileges when
one becomes available.
TJC permits practitioners who are not members of the Medical Staff and who have not undergone
Medical Staff credentialing to provide patient care services as members of a transport or organ
harvest team.
Under California law, such a team member must hold a current California license to practice medicine.
Members may request a leave of absence which, except for military leaves of absence, requires
approval by the Medical Executive Committee. During the period of the leave, the member shall not
exercise privileges at the Hospital, and membership rights and responsibilities shall be inactive; however,
the obligation to pay dues and assessments, if any, shall continue unless waived by the Medical Executive
Committee.
(a) Requests for leaves of absence to fulfill military service obligations shall
be granted upon notice to the Medical Executive Committee.
(i) If the leave of absence has been for more than two years, the
member shall be required to submit a reappointment application;
(ii) If the request for reactivation occurs in less than two years but
after the expiration of the member’s current appointment term,
the member may be required to update information in his or her
credentials file, which may be done by submitting a
reappointment application form.
12.1.2 In cases where reactivation from a military leave of absence is requested after the
expiration of the member’s current appointment term, the member shall be
treated as if he or she had been continuously appointed to the Medical Staff for
purposes of determining staff status and eligibility for officer or other positions.
12.1.3 Notwithstanding the above, the Medical Staff may take appropriate measures to
ensure the current clinical competence of any member requesting a reinstatement
from a military leave of absence.
Federal law requires employers to restore those who have served in the military to
the job and benefits they would have attained if they had not been absent due to
military service. Medical Staff members are not employees (except in very limited
circumstances); however, the same rationale may apply. Even so, the Medical Staff
should implement appropriate safeguards to ensure that patients are protected.
Medical Staffs can choose other periods, we suggest not more than two years.
(c) Even if a member has not yet requested reinstatement from a leave, he or
she must submit a reappointment application in a timely manner, prior to
the expiration of his or her current appointment term, or his or her
membership and privileges shall expire. In such cases, the Practitioner
must apply to the Medical Staff as an initial applicant, but at the Medical
Executive Committee’s discretion, may be placed in a staff status other
than Provisional Staff.
12.2 Resignation
(a) Prior to the effective date of resignation, a Practitioner must complete all
medical records; pay any outstanding dues, fees, or assessments; and
appropriately discharge or transfer responsibility for the care of any
hospitalized patient. Failure to do so will result in the Practitioner being
deemed to have been out of good standing at the time of resignation.
This designation may be transmitted to querying health care entities.
ARTICLE 13
13.1 General
The Medical Staff is responsible to the Governing Body for the adequacy and quality of patient
care services provided at the Hospital, and the Governing Body has ultimate responsibility for those
services. To fulfill its responsibility, the Medical Staff will develop processes, subject to the Governing
Body’s approval, for the evaluation of care provided by Medical Staff members and others with privileges.
Those processes will be consistent with state and federal legal and accreditation requirements. Decisions
regarding the granting, renewing, and termination of membership or privileges shall be, among other
things, detailed, current, accurate, objective, and evidence-based. Ongoing performance evaluation and
monitoring will be designed to assure timely identification of matters that may require correction.
Concerns regarding professional performance or conduct will be addressed pursuant to the Investigation
Article, Corrective Action Article, and the Hearings and Appeal Article of these Bylaws.
This wording is consistent with the language in Health and Safety Code Section 1250(a) and Title 22,
California Code of Regulations, Section 70703(a).
Focused professional practice evaluations (FPPE) and ongoing professional practice evaluations
(OPPE) are TJC requirements. If a hospital is not TJC accredited, it can use different terms for
these processes. This section refers to the standard proctoring for new privileges, regardless of
the term used.
13.2.1 All initial grants of clinical privileges, whether at the time of appointment,
reappointment, or during the term of an appointment, will be subject to a
focused professional practice evaluation (FPPE). That evaluation shall include
proctoring, and may include chart review, monitoring, external review, and other
forms of review.
13.2.2 The Medical Staff, subject to the Governing Body’s approval, shall develop the
policies and processes it determines necessary to implement FPPE for new
privileges. Each Department, subject to the Medical Executive Committee’s and
Governing Body’s approval, shall be responsible for developing FPPE criteria for
new applicants and for privileges granted during appointment. In addition, the
Medical Staff shall develop criteria for FPPE for conduct at the Hospital.
Having FPPE criteria for behavior for new members is optional, but valuable. It
demonstrates to new members that the Medical Staff takes its conduct expectations
seriously, and it creates measurable data that the Medical Staff can review to
determine compliance.
13.2.4 If a Practitioner or APP fails to complete the FPPE requirements for any
privilege during his or her Provisional Staff status period due to lack of clinical
activity, then that privilege shall expire. If all of the Practitioner’s or APP’s
privileges expire, then his or her membership shall automatically terminate. Under
these circumstances, the Practitioner and APP shall not be entitled to any hearing
and appeal provisions under these Bylaws.
Hospitals can choose to adopt a different deadline, such as within two years.
13.2.5 If a Practitioner or APP who has been granted a new privilege in the middle of
his or her appointment fails to complete the FPPE requirements for that privilege
within two years after being granted the privilege due to lack of clinical activity,
then that privilege shall expire. Under these circumstances, the Practitioner and
APP shall not be entitled to any hearing and appeal provisions under these
Bylaws.
In such cases, there may be corrective action that could result in an 805 report and
hearing right.
As noted above, OPPE is a TJC requirement. However, even hospitals that are not TJC accredited
should adopt processes to evaluate members and APPs, regardless of what it is termed.
13.3.1 All persons with privileges shall be subject to ongoing professional practice
evaluations.
13.3.2 The Medical Staff and Hospital shall develop clearly defined processes that
facilitate the evaluation of each Practitioner’s professional practice. Such
evaluation shall include evaluation of the Practitioner’s interpersonal conduct at
the Hospital. Each Department, subject to the Medical Executive Committee’s
approval, shall be responsible for determining the type of data to be collected.
As mentioned with FPPEs for behavior above, this is optional, but valuable.
13.3.3 Information resulting from the ongoing professional practice evaluation is used
as part of the determination of whether to continue, limit, or revoke any existing
privilege.
13.4.1 The Medical Staff shall develop criteria to be used for evaluating the performance
of Practitioners and APPs when issues affecting the provision of safe, high
quality patient care are identified.
13.4.2 The Medical Staff shall clearly define the performance monitoring process and
shall include each of the following elements:
13.4.3 The processes also shall identify the triggers that indicate the need for
performance monitoring and the criteria that determine the type of monitoring to
be conducted.
At any time, the Medical Executive Committee may require a Practitioner or Allied Health Staff
member to submit to a medical or psychological examination, including blood, urine or other biological or
physiological testing, and to allow the Medical Executive Committee (and the Wellbeing Committee, if the
Medical Executive Committee chooses) to inspect the records of the examination. The Medical Executive
Committee shall provide in writing to the Practitioner or Allied Health Staff member a brief description
of the reasons for the requirement and identify a deadline for compliance.
The following two sections (Informal Remediation and Progressive Measures) are optional but
are useful in reminding Medical Staffs that there are intervening options available prior to
initiating more formal corrective action. The intervening measures may result in positive
changes in the Practitioner, without requiring formal action.
At any time when warranted, the Medical Staff may employ informal remediation to address
matters related to a Practitioner or Allied Health Staff member’s clinical or professional performance. The
Medical Staff officers, departments, and committees may counsel, educate, or issue letters of warning or
censure without initiating formal corrective action. Such comments, suggestions, and warnings may be
issued orally or in writing. The Practitioner shall be given an opportunity to respond in writing and may
be given an opportunity to meet with the officer, department, or committee. Any informal actions,
monitoring, or counseling shall be documented in the Practitioner or Allied Health Staff member’s file.
The activities shall be reported to the Medical Executive Committee, but Medical Executive Committee
approval is not required. These activities are not a restriction of privileges or grounds for the hearing or
appeal rights under these Bylaws. Notwithstanding the availability of informal remediation, the Medical
Staff may initiate investigations and/or take corrective action against a Practitioner without first initiating
informal remediation.
The Medical Staff may develop progressive measures to address matters related to a Practitioner
or Allied Health Staff member’s clinical or professional performance. “Progressive measures” means
formal interventions that do not constitute investigations or corrective actions. Examples of progressive
measures include, but are not limited to, referrals to anger management courses, medical record keeping
courses, and continuing education courses on clinical matters. Such interventions, if used, shall be
Examples of these measures include collegial interventions and professional behavior interventions.
INVESTIGATIONS
Medical Staff Bylaws often include investigations and corrective actions in a single article. We suggest
placing them separately as a reminder that: (1) when possible, investigations should precede
corrective action, and (2) investigations do not always result in corrective action. In other words,
investigations and corrective actions should not be conflated together.
The Medical Staff may initiate an investigation into any Practitioner or APP when reliable
information from any source indicates that the Practitioner or APP has done anything that is reasonably
likely to have been, or to be:
Medical Staffs can choose to develop a different process for investigations and corrective actions for
APPs; however, the process developed here is designed to promote fairness and the discovery of
factual information.
14.1.1 Detrimental to patient safety or to the delivery of quality patient care within the
Hospital;
CHA’s Model Bylaws have long included acknowledgement that disruption of hospital
operations should be actionable. For DNV-accredited hospitals, this is included as a
requirement of Standard MS.14.
The Medical Executive Committee may initiate an investigation upon receiving information
suggesting that grounds for an investigation exists. Except as provided in these Bylaws, only the Medical
Executive Committee has the authority to initiate an investigation as defined in these Bylaws. The Chief
of Staff shall inform the Chief Executive Officer or his or her designee whenever an investigation is
initiated and shall continue to keep the Chief Executive Officer or his or her designee fully informed of all
action taken. If the investigation involves a patient complaint that constitutes a “patient grievance”
pursuant to the Hospital’s grievance policy, the Medical Executive Committee shall cooperate with the
Hospital in its process for the resolution of patient grievances.
The Medicare Conditions of Participation require Hospitals to have a process to address patient
grievances. Hospitals and Medical Staffs should ensure that their investigatory processes do not
conflict with each other when a matter involves a patient grievance.
Once the Medical Executive Committee initiates an investigation, it will proceed with the
understanding that the fundamental purpose of the investigation is to discover facts in order to determine
truth. To achieve this, the following will occur:
The following process helps to achieve the fundamental purpose of the investigation and to instill
fairness into the process.
14.4.1 The Medical Executive Committee will inform the Practitioner or APP that it has
initiated an investigation. The notice will include a brief description of the reasons
for the investigation, will identify the body that is performing the investigation,
and will inform the Practitioner or APP that he or she will have an opportunity to
provide information to the investigative body pursuant to these Bylaws.
14.4.2 The Medical Executive Committee will identify a body to perform the
investigation. The investigatory body may be the Medical Executive Committee
as a whole, a subcommittee of the Medical Executive Committee, an ad hoc
committee, a Medical Staff Officer or Department Chair, or other body that the
Medical Executive Committee determines is appropriate to perform the
investigation. The Medical Executive Committee will provide the investigatory
14.4.4 The investigatory body shall provide the Practitioner or APP the opportunity to
provide information to the body in a manner that the investigatory body
determines appropriate. This may include the provision of written information to
the investigatory body, attendance at an interview with the investigatory body, or
both. Interviews shall not include the presence of attorneys and shall not be
considered a “hearing” as the term is used in these Bylaws.
14.4.5 The investigatory body will attempt to complete its investigatory tasks within 30
days; however, the investigatory body may take additional time as long as it keeps
the Medical Executive Committee informed of its progress.
14.5 Conclusions
14.5.1 At the conclusion of its investigation, the investigatory body shall create a report,
which it shall submit to the Medical Executive Committee (if the investigatory
body was not the Medical Executive Committee). The report shall summarize the
investigatory body’s activities during the investigation and shall include its
findings and conclusions. The report may include recommendations to the
Medical Executive Committee, but the Medical Executive Committee is not
required to adopt any investigatory body recommendation.
14.5.2 Before acting on any report, the Medical Executive Committee shall confirm that
the Practitioner or APP had the opportunity to provide information to the
investigatory body in the manner described above.
14.5.3 As soon as practicable after the conclusion of the investigation, the Medical
Executive Committee shall do one of the following:
(a) Determine that no corrective action should be taken and, if the Medical
Executive Committee determines there was no credible evidence for the
(b) Refer the matter back to the investigatory body, with guidance regarding
additional investigation that the Medical Executive Committee has
determined is necessary;
This notification provision is broad and includes notification of recommendations that are not
yet final actions. Hospitals and Medical Staffs should consult with counsel before notifying any
entity about a corrective action recommendation or action.
Whenever the Medical Executive Committee initiates an investigation under this Article, it may
notify other System Members where the individual also practices or has privileges that an investigation
has been initiated and the basis for the investigation. The Medical Executive Committee also may provide
any other information it determines to be appropriate regarding the investigation to other System
Members, but will take measures to protect the integrity of the investigation and will not provide
preliminary or draft investigatory reports to other entities. The Medical Staff and Hospital will ensure that
any information shared complies with Hospital policies regarding patient confidentiality and, at a
minimum, with HIPAA and California’s laws regarding confidentiality. Any notification should take place
within 10 days of the initiation of the investigation, if possible.
If the Hospital or Medical Staff is informed that a Practitioner or Allied Health Staff member is
subject to an investigation at another entity, that information will be referred to the Medical Executive
Committee for evaluation to determine whether an investigation is warranted by this Medical Staff
pursuant to these Bylaws.
This Medical Staff may join with other System Members to jointly investigate an individual who
practices at or has privileges with each of the System Members involved in the investigation. In such
event, the Medical Executive Committee may delegate the investigation to a joint investigatory body. The
joint investigatory body must comply with the investigation provisions detailed in this Article, except that
it may engage outside consultants and require mental or physical evaluations without the Medical
Executive Committee’s approval, as long as a majority of the executive committees of the System
Members participating in the investigation agree that the engagement or evaluation is necessary.
Engaging outside consultants often incurs costs that the Hospitals and/or the Medical Staffs are
responsible for. Earlier in these Bylaws is a provision that requires Medical Executive Committee
approval before an investigatory body engages consultants. The rationale for this is to manage
Despite the status of any investigation, including any joint investigation, the Medical Executive
Committee shall, at all times, retain authority and discretion to take whatever action may be warranted by
the circumstances, including summary action.
CORRECTIVE ACTION
15.1.1 Regardless of whether or not an investigation has taken place, or is taking place,
the Medical Executive Committee at all times has the authority to impose
corrective action when grounds for action exists. The grounds for corrective
action include when the Medical Executive Committee has reasonably verified
that events that would constitute grounds for investigation, as identified above,
have, in fact, occurred.
15.1.2 When appropriate, the Medical Staff should make reasonable attempts at informal
remediation or progressive measures, or to conduct a formal investigation, before
initiating corrective action; however, such measures are not mandatory conditions
to corrective action, which may be initiated whenever circumstances reasonably
appear to warrant it.
15.2.1 By accepting membership and/or privileges, the Practitioner accepts the authority
of the Medical Executive Committee to recommend and/or impose corrective
action pursuant to these Bylaws. Each Practitioner agrees that he or she will
comply with any requirements the Medical Executive Committee imposes on the
Practitioner as corrective action once that action is considered a final action or if
the action is a summary action. Failure to comply with the requirements of
corrective final actions or summary actions shall, in and of itself, be grounds for
additional corrective action, including termination of membership and privileges.
Invoking the hearing rights under these Bylaws shall not be considered a failure
to comply with any corrective action requirement, and no Practitioner shall be
penalized for asserting his or her hearing and appeal rights.
15.2.2 Nothing within this article shall preclude Department Chairs or committees from
issuing informal written or oral warnings that do not constitute corrective action
under these Bylaws.
Because such actions are not restrictive, Medical Staffs can modify this provision so
that they are final upon the Medical Executive Committee’s approval.
15.3.3 Corrective action that gives rise to a hearing right under these Bylaws but is not a
summary action shall be considered final and effective only after the Practitioner
has exhausted or waived his or her hearing rights and only if the action is adopted
by the Governing Body.
The Medical Executive Committee has the authority to impose corrective action it determines is
likely to achieve peer review goals and is appropriate under the circumstances. Examples of such action
include, but are not limited to:
15.5.1 The Medical Executive Committee shall provide notice of the corrective action to
the Practitioner. When the action gives rise to a hearing under these Bylaws, the
notice shall comply with the notice requirements detailed in the Hearing and
Appeals Article. When appropriate, the Medical Executive Committee shall
identify and inform the member of any terms or conditions that must be met
before the corrective action is lifted.
15.5.3 Whenever the Medical Staff takes or recommends an action for a medical
disciplinary cause or reason, or based on the Practitioner’s professional
competence or professional conduct, that adversely affects, or could adversely
This language reflects the standard in Business and Professions Code Section 809.5.
(a) The Medical Staff authorizes each of the following to impose a summary
action on a Practitioner, if grounds for summary action exist: the Medical
Executive Committee; the Chief of Staff; the Chair of the Department
where the Practitioner holds privileges; the Chief Executive Officer, and
the Chief Medical Officer [or any officer of the Governing Body].
(c) The person or body who imposed the summary action shall provide oral
notice to the Practitioner within one working day after imposition, and
Special Notice in writing within three working days after imposition. The
written notice shall include a brief statement of facts demonstrating that
the summary action is reasonable and warranted because it is reasonable
This notice is not legally required but is recommended for promoting fairness
within the process. Additionally, having the Medical Staff articulate the
rationale for the summary suspension early in the process helps ensure that
the action is taken thoughtfully and in compliance with legal standards.
(d) If the Medical Executive Committee was not the body who imposed the
summary action, the person or body who imposed it will provide the
Medical Executive Committee with oral notice of the summary action
within one working day after imposition and with a copy of the same
Special Notice provided to the Practitioner within three working days
after imposition. Such notice shall also be considered a request to initiate
an investigation and/or corrective action under these Bylaws.
Within one week after a summary action has been imposed, the Medical
Executive Committee or a subcommittee appointed by the Chief of Staff shall
meet to review and consider the action. Upon request, the member may attend
and make a statement, on such terms and conditions as the Medical Executive
Committee may impose, concerning the events leading to the summary action.
No Medical Executive Committee meeting, with or without the member, shall
constitute a “hearing” within the meaning of the Hearings and Appellate Reviews
provisions of these Bylaws. After the meeting, the Medical Executive Committee
will continue, modify, or terminate the summary action. It shall give the
Practitioner Special Notice of its decision within two working days of the
meeting.
The language of this section provides that the Governing Body may
“summarily suspend,” rather than “summarily restrict” a Practitioner’s
privielges. The rationale for this wording is that the authorization allowing
the Governing Body to act (found in Business and Professions Code Section
809.5(b)) specifically says the Governing Body may “immediately suspend,”
and does not include the word, “restrict.”
15.7.1 The Governing Body has ultimate responsibilities over the care provided at the
Hospital and must act to protect the quality of care provided to patients and
ensure the competency of the Medical Staff.
This language reflects the legal standard found in Business and Professions Code
Section 809.05(b).
“Consultation” may include, but is not limited to, written correspondence with
the Medical Executive Committee via the Chief of Staff, an in-person meeting
with the Medical Executive Committee, or an in-person meeting with the Chief
of Staff or his or her designee, as the Medical Executive Committee’s
representative. As part of the consultation, the Governing Body shall identify the
Practitioner against whom action is requested, shall summarize the basis for the
request for action, may identify the action or actions requested, and shall include
a deadline for action.
15.7.3 If the Medical Executive Committee fails to take action in response to that
Governing Body’s direction, the Governing Body may initiate corrective action
after providing written notice to the Medical Executive Committee of the intent
to initiate action. The Governing Body shall provide notice of the corrective
action to the Practitioner and to the Medical Executive Committee. When the
action gives rise to a hearing under these Bylaws, the notice shall comply with the
notice requirements detailed in the Hearing and Appeals Article.
This language reflects the legal standard found in Business and Professions Code
Section 809.05(c).
TJC Standard MS.01.01.01, EP 28, requires the Bylaws to include the indications for automatic
suspension of membership or privileges, and EP 31 requires the Bylaws to include the process
for automatic suspension of membership or privileges. The provisions here meet those
standards and go further in discussing automatic terminations.
The Medical Staff may adopt a different number, such as 120 days.
(e) When the Practitioner or AHP is not entitled to the Hearing and Appeal
provisions of these Bylaws for an automatic termination, limitation, or
suspension, the Medical Executive Committee may provide the
Practitioner or AHP with an opportunity to meet with the Medical
Executive Committee in any forum or manner that it deems appropriate.
Such meeting shall not be considered a hearing and shall not be
conducted as a hearing under these Bylaws. The issue before the Medical
Executive Committee shall be limited solely to the question of whether
or not grounds existed for the automatic termination, suspension, or
limitation. The Medical Executive Committee shall immediately rescind
any termination, suspension, or limitation that was based on a material
mistake of fact as to the basis for such action. If the Medical Executive
Committee rescinds an automatic termination, suspension, or limitation
based on a material mistake of fact, that automatic termination,
suspension, or limitation shall not be grounds for a civil action for
damages against the Hospital, Governing Body, Medical Staff, or Medical
Staff members.
(a) Licensure
Some Medical Staffs find that imposition of fines or demotion of benefits (e.g.,
preferred parking spots) are more effective in dealing with medical record
deficiencies.
Not all Hospitals will require board certification. Those that do might not
require continuous maintenance of certification, or if they do, will address it at
reappointment, rather than in the middle of an appointment. This provision is
only applicable if the Medical Staff intends to suspend Practitioners mid-
appointment if they do not maintain board certification.
Some Hospitals will include this type of provision; others will choose not to.
Listed here are the types of offenses that may reflect on the Practitioner’s
character or fitness to practice.
In some cases, this may result in a report to the licensing body and/or the
NPDB. Hospitals should consult with counsel whenever a Practitioner is
suspended or terminated for failing to provide information.
In some cases, this may result in a report to the licensing body and/or the
NPDB and may trigger a hearing right. Hospitals should consult with counsel
whenever a Practitioner is suspended or terminated for not obtaining an
examination, submitting a release, or satisfying a special appearance
requirement.
(m) Telemedicine
This approach – where the privileges at this hospital are terminated only upon
the recommendation of termination by the distant site hospital or entity – is
broad, and can be limited. However, because the hospital often has little
direct oversight of the Practitioner, it may wish to proactively terminate
whenever it receives such information. Hospitals should consult with legal
counsel as to whether such automatic action would result in any reporting
obligations or hearing and appeal rights.
This notification provision is broad and includes notification of recommendations that are not
yet final actions. Hospitals and Medical Staffs should consult with counsel before notifying any
entity about a corrective action recommendation or action.
15.9.1 Whenever the Medical Staff or Hospital takes or recommends corrective action
against an individual, the Medical Staff and Hospital may notify other System
Members where the individual also practices, has privileges, or is applying for
privileges, of: (a) the action recommended or taken; (b) the basis for the
recommendation or action; (c) whether the individual has a right to challenge the
action through a hearing; and (d) whether the individual has requested a hearing
to challenge the action. The Medical Staff or Hospital also may share any other
information it determines to be appropriate regarding the action with other
System Members.
If the Hospital or Medical Staff is informed that a Practitioner or AHP is subject to a corrective
action recommendation or action at another entity, that information will be referred to the Medical
Executive Committee for investigation. If a Practitioner or AHP has been summarily restricted at a
System Member, the Chief of Staff will, within one day of receiving notice, determine whether a summary
action is justified at this Hospital pursuant to these Bylaws. If the Chief of Staff imposes a summary
action, it will be reviewed in the same manner as other summary actions.
The hearing and appeal provisions in these Bylaws are designed to comply with the requirements of
California Business and Professions Code Section 809 et seq., as well as California case law. They also
are designed to help Medical Staffs comply with the hearing standards of the federal Health Care
Quality Improvement Act which, if met, can support the Hospital’s immunity protections under federal
law. Finally, these provisions are designed to promote efficient hearing processes.
Because publicly-owned Hospitals may have due process responsibilities beyond those reflected in this
Model, those Hospitals and their Medical Staffs should consult with counsel before adopting or
modifying their hearing and appeals processes.
16.1.1 Throughout this Article, the term “Practitioner” applies to physicians, podiatrists,
dentists, and psychologists who are applicants, members, and/or hold privileges
to or on the Medical Staff.
16.1.2 The hearing and appeal procedures set forth in this Article do not apply to AHPs,
including APPs [except for clinical psychologists], regardless of whether or not a
corrective action must be reported to the AHP’s licensing board.
Some Medical Staffs classify clinical psychologists as members; others classify them
as AHPs. Regardless, they are entitled to hearing rights under Business and
Professions Code Section 809. For hospitals that designate psychologists as AHPs, the
highlighted language must be added.
16.1.3 This Article applies only to actions or recommendations taken for a medical
disciplinary cause or reason and that require a report to the Practitioner’s
licensing board pursuant to Business and Professions Code Section 805 or to the
National Practitioner Data Bank. If the Hospital or Medical Staff takes other
actions or recommendations that adversely affect a Practitioner’s ability to
practice at the Hospital for more than 14 consecutive days, then the Practitioner
may be entitled to the administrative review provisions described in the Rules and
Regulations. However, no Practitioner is entitled to a hearing under this Article
or to an administrative review in the Rules and Regulations if they are subject to
an automatic suspension or automatic termination under these Bylaws, or if they
are denied or terminated for failing to meet the minimum or general qualifications
found in Bylaws Article 9.
The hearing and appeal rights established in these Bylaws are strictly “judicial”
rather than “legislative” in structure and function. The triers of fact and hearing
officer have no authority to adopt or modify rules and standards or to decide
questions about the merits or substantive validity of any Governing Document.
However, the Medical Executive Committee, in conjunction with the Governing
Body may, in its discretion, entertain challenges to the merits or substantive
validity of Governing Documents and decide those questions. If the only
controversy is whether a Governing Document is lawful or meritorious, the
Practitioner is not entitled to a hearing or appellate review. In such cases, the
Practitioner must submit his or her challenges first to the Governing Body and
only thereafter may he or she seek judicial intervention.
16.1.5 Substantial Compliance
For ease of use, the terms of this Article generally reference hearing rights that
arise from adverse actions and recommendations by the Medical Executive
Committee. If the Governing Body takes an action without first receiving an
adverse recommendation from the Medical Executive Committee, and that action
is grounds for a hearing under this Article, any reference in this Article to the
“Medical Executive Committee” or “Chief of Staff” will be interpreted as a
reference to the “Governing Body” or “Governing Body designee,” respectively,
and the Governing Body or its designee will have the responsibilities otherwise
granted to the Medical Executive Committee or Chief of Staff.
When the Medical Staff fails to act in peer review matters, the Governing Body has
the right to do so. If its actions give rise to a hearing right, then the Governing Body,
rather than the Medical Staff, should have the authority to manage the hearing. This
paragraph makes that responsibility explicit.
Except as otherwise specified in these Bylaws, any one or more of the following actions or
recommendations shall constitute grounds for a hearing, but only if the final imposition of
(c) Suspension of Medical Staff membership and/or privileges for more than
14 consecutive days;
When an adverse action or adverse recommendation has been taken or made, the Chief of
Staff shall promptly give the Practitioner Special Notice of the recommendation or action
and of the right to request a hearing pursuant to this Article. The Notice of
Recommendation or Action shall include the following information:
(c) Whether the action, if adopted, must be reported under Business and
Professions Code Section 805, and/or the National Practitioner Data Bank;
Hospitals should not change this deadline. To obtain the immunities available
under the Health Care Quality Improvement Act, Medical Staffs should allow
Practitioners at least 30 days to request a hearing.
(e) A summary of the Practitioner’s rights under this Article and a copy of
this Article.
16.4.2 Mediation
(a) The Practitioner must submit any request for hearing in writing, addressed
to the Medical Executive Committee with a copy to the Chief Executive
Officer or his/her designee. The request must be received by the Medical
Staff Administration within the deadline. The Practitioner shall state in
writing within the request his or her intentions with respect to attorney
representation.
(b) In the event the Practitioner does not request a hearing within the time
and in the manner described, the Practitioner shall be deemed to have
waived any right to a hearing and accepted the recommendation or action
involved. In such cases, the Medical Staff’s recommendation or action
shall be considered by the Governing Body at its next meeting. The
Governing Body shall give the recommendation great weight but may
exercise its independent judgment in determining whether or not to adopt
the recommendation or action.
After receiving a request for hearing, the Chief of Staff will schedule the hearing
and, at least 30 days prior to the hearing, provide to the Practitioner by Special
Notice:
(c) The reasons for the final proposed action taken or recommended,
including the acts or omissions with which the Practitioner is charged.
This notice shall include a list of patient records (if applicable), and
information supporting the recommendation. The notice may be
supplemented or amended at any time, including during the hearing, so
long as the additional material is relevant to the recommendation or the
Practitioner’s qualifications and the Practitioner has had a sufficient
opportunity (at a minimum, 30 days) to review and respond to this
additional material. No prior notice is required if the amendment removes
any reasons for the final proposed action taken or recommended,
including any of the acts or omissions identified.
The hearing shall begin no later than 60 days, and no sooner than 30 days, after
receipt of the Practitioner’s request for the hearing, and be completed within a
reasonable time, unless the Hearing Officer issues a written decision finding that
the Practitioner failed to comply with the document and witness list exchanges in a
timely manner, or consented to the delay. The parties may agree in writing to set
an alternative hearing date outside of this time frame, or the Hearing Officer may
set an alternative hearing date upon a motion from either party or upon the
Hearing Officer’s own motion. A hearing is deemed to have commenced at the
beginning of the voir dire of the Hearing Officer.
This 60-day outer-limit is required by Business and Professions Code Section 809.2. In
practice, it is difficult to achieve.
The Business and Professions Code does not provide guidance as to what constitutes
the beginning of a hearing; this is proposed to provide guidance.
(iii) The Judicial Review Committee shall include at least one member
who shall have the same healing arts licensure as the Practitioner
and, where feasible, shall include an individual practicing the
same specialty as the Practitioner. The failure to include an
(a) When the Medical Executive Committee elects to use a Dedicated Hearing
Panel as the Trier of Fact, the Chief of Staff shall appoint its members.
Such appointment shall include designation of the Chair. A Hearing
Officer who is not a Dedicated Hearing Panel member shall preside over
the hearing. The Dedicated Hearing Panel shall carry out all the duties
assigned to the Trier of Fact.
(b) Dedicated Hearing Panel members must be willing to commit six or more
hours per day on consecutive days, with the exception of weekends and
holidays (unless otherwise stipulated by the parties) for the purpose of
hearing evidence, engaging in deliberations, and reaching a decision.
This language is the equivalent of appointing one or more alternates but gives
all Judicial Review Committee members equal ability to deliberate and vote. In
other words, no member believes him or herself to be superfluous to the
process. All of this is optional but provides guidance as to who qualifies to sit
on the panel.
16.5.3 Arbitrator
(a) When the Medical Executive Committee elects to use an arbitrator as the
Trier of Fact, the Medical Executive Committee and the Practitioner may
stipulate to the arbitrator who shall serve, subject to voir dire. Otherwise,
the arbitrator shall be selected using the process detailed in this article. By
applying for and/or accepting membership or privileges on this Medical
Staff, the Practitioner agrees this process is acceptable. The arbitrator shall
meet the same qualifications as the Hearing Officer, as detailed in this
article. The arbitrator shall carry out all the duties assigned to the Hearing
Officer and to the Trier of Fact. If an arbitrator is appointed, no additional
Trier of Fact or Hearing Officer shall be appointed, and all references in
these Bylaws to the Trier of Fact or Hearing Officer duties and
responsibilities shall be read as the arbitrator’s duties and responsibilities.
The arbitrator shall be selected as follows:
Business and Professions Code Section 809.2 provides that if the hearing is
held before an arbitrator, the arbitrator must be “selected by a process
mutually acceptable to the” Practitioner and Medical Staff. Settling on a
“mutually acceptable process” can, in contentious hearings, be time-
consuming and result in delay. This model suggests inserting a “mutually
acceptable” process in the Bylaws, to which the Practitioner must agree if he
or she chooses to apply to and practice at the Hospital. This approach,
however, has not yet been adjudicated or approved by California courts.
This (the arbitrator shall meet the same qualifications as the Hearing Officer)
is optional but is more likely to result in an arbitrator with sufficient
knowledge and experience with Medical Staff law.
(iii) The Practitioner shall have 10 days from his/her receipt of the
Medical Executive Committee’s list to select an Arbitrator from
the list. If the Practitioner fails to either select an Arbitrator or to
reject all the names on the list within that time, then the Medical
Executive Committee may select any person on its list as the
Arbitrator.
(v) If, for any reason, the person so identified is not available, cannot
otherwise serve, or, after voir dire, is unacceptable to both the
Medical Executive Committee and the Practitioner, the same
process set forth in this section will be followed until an
Arbitrator is selected and agrees to serve.
(c) Nothing in the above sections shall be construed as limiting the ability of
the Practitioner and Medical Executive Committee to select an arbitrator
through a different mutually acceptable process.
Payment of panel members is not required and, with regard to Judicial Review
Committee members, is controversial. Some Medical Staffs contend that such service
should be voluntary as part of Medical Staff “citizenship.” However, hearings can
become complicated and time-consuming, and both fairness and expediency support
allowing such payments in order to help assure the panel will remain dedicated to the
process until its conclusion.
Because Natarajan addresses the payment of hearing officers, not triers of fact,
Hospitals and Medical Staffs should discuss with their counsel whether safeguards
against the appearance of bias are necessary whenever the Medical Staff
unilaterally selects and compensates the trier of fact. Such safeguards could
include, for example, requiring trier of fact members to agree that they will not
accept appointment as a paid trier of fact member for the Medical Staff for at
least three years following the conclusion of the current hearing and appeal
process.
(a) Triers of Fact may be paid by the Hospital, by the Medical Staff, or their
fees split between the parties. The Medical Staff will refer all such payment
arrangements to the Hospital to ensure legal compliance.
(b) Any Trier of Fact who is not a Medical Staff member shall be required to
sign a business associate agreement with the Hospital before serving.
Hearing officers are optional under Business and Professions Code Section 809, and
Medical Staffs can instead appoint a “presiding officer” from the hearing committee.
However, given that hearings have become very legalistic under California law, our
position is that Medical Staffs should always appoint a hearing officer (unless using an
arbitrator) to act as the presiding officer. Moreover, hearing officers should be familiar
with Medical Staff law and hearings. This model provides guidance regarding hearing
officer qualifications.
(c) The Hearing Officer shall endeavor to assure that all participants in the
hearing have a reasonable opportunity to be heard and to present relevant
oral and documentary evidence in an efficient and expeditious manner,
and that proper decorum is maintained. The Hearing Officer shall be
entitled to determine the order of, and procedure for, presenting evidence
(e) If the Hearing Officer determines that either side in a hearing is not
proceeding in an efficient and expeditious manner, the Hearing Officer
may take such discretionary action as warranted by the circumstances,
including, but not limited to, limiting the scope of examination and cross-
examination and setting fair and reasonable time limits on either side’s
presentation of its case.
(f) The Hearing Officer may participate in the deliberations of the committee
and be a legal advisor to it, but the Hearing Officer shall not be entitled to
vote. The Hearing Officer may assist in preparation of the Trier of Fact’s
report and recommendations.
(a) If either side to the hearing requests in writing a list of witnesses, then at
least 10 days before the hearing the parties shall exchange lists of witnesses
expected to testify. The list shall include a brief description of the
subject(s) about which the witness is expected to testify. The failure to
disclose the identity of a witness at least 10 days before the
(b) The witness list of either party may be amended or supplemented any time
during the course of the hearing. If an addition of a witness to the list
occurs after the commencement of the hearing, this shall be good cause
for a 10-day continuance prior to the introduction of the additional
witness’s testimony.
(a) Each party shall have the right to inspect and copy, at its own expense,
any documentary information or other evidence relevant to the charges
which the other party has in its possession or under its control, as soon as
practicable after the party’s request for inspection. The requests for
discovery shall be fulfilled as soon as practicable. The failure by either
party to provide access to this information at least 30 days before the
hearing shall constitute good cause for a continuance. The right to inspect
and copy by either party does not extend to confidential information
referring solely to individually identifiable Practitioners or AHPs, other
than the Practitioner under review.
(b) The Hearing Officer shall consider and rule upon any dispute or
controversy concerning a request for access to information and may
impose any safeguards for the protection of the peer review process and as
justice requires. When ruling upon requests for access to information and
This provision is optional. Practitioners may have incentives to use peer review
information received during this process in other proceedings (such as civil
court proceedings), or to disclose information publicly. This provision makes
doing so grounds to terminate the hearing in the Medical Staff’s favor. Such a
consequence has not been evaluated by California courts, and Hospitals
should consult with counsel before requesting this remedy during a hearing.
(d) Prior to receiving any documents, the Practitioner must provide a written
representation that his or her counsel or other representative and any
experts expected to testify have executed any agreements necessary to
protect Protected Health Information contained in any documents
provided.
Although Medical Staffs may share confidential patient information with its
members as part of peer review, it cannot directly share that information with
the Practitioner’s counsel. Practitioners should share that information only if
they have a HIPAA-compliant Business Associate Agreement with their
attorneys.
(f) At the request of either party, the parties must exchange all documents
and other evidence that will be introduced at the hearing. The documents
must be exchanged at least 10 days prior to the hearing. A failure to
comply with this rule shall constitute good cause for a continuance.
This is optional but is useful to have procedural matters addressed prior to the hearing
itself.
(a) The Practitioner and the Medical Executive Committee shall exercise
reasonable diligence in notifying the Hearing Officer of any pending or
anticipated procedural disputes as far in advance of the scheduled hearing
(b) The Hearing Officer may require the Practitioner and the Medical
Executive Committee (or a representative of each) to participate in a pre-
hearing conference, which the parties and Hearing Officer shall endeavor
to hold no later than two days prior to the hearing.
(c) At the pre-hearing conference, the Hearing Officer will attempt to resolve
all procedural questions, including any objections to exhibits or witnesses.
16.6.5 Stipulations
The parties will use their best efforts to develop and agree upon stipulations to
provide for a more efficient hearing.
16.7 The Hearing
16.7.1 Representation
The hearings provided for in these Bylaws are for the purpose of intra-
professional resolution of matters bearing on professional conduct, professional
competency, or character, including failure to comply with the Bylaws or Rules
and Regulations of the Medical Staff. Accordingly, the Practitioner is entitled to
representation at the hearing as follows:
(a) The Practitioner and the Medical Executive Committee may stipulate to
allow greater participation by attorneys in the hearing than the provisions
below describe. Otherwise, the provisions below will control.
(d) Attorneys for either party may accompany their clients in the hearing
sessions in order to represent and advise their clients. Attorneys shall not
examine witnesses, shall not address the Trier of Fact, and shall not make
oral statements in the hearing.
For those hospitals that are not publicly owned, this is a purely optional
provision. California law does not require attorney representation (much less
participation) at hearings. However, the Health Care Quality Improvement Act
provides (among other things) immunity from liability to professional review
bodies and certain individuals for taking professional review actions if the
hospital complies with certain statutory provisions.
Before adopting this provision, hospitals and Medical Staffs should consult
with legal counsel.
(e) Whether or not attorneys are present in the hearing pursuant to this
Article, the Practitioner and the Medical Executive Committee may be
represented at the hearing by a Practitioner licensed to practice medicine,
podiatry, dentistry, or psychology in the State of California, who is not
also an attorney at law.
(f) The Hearing Officer shall not allow the presence of attorneys at the
hearing to be disruptive or cause a delay in the hearing process.
(a) At the hearing, the Medical Executive Committee shall have the initial
duty to present evidence in support of its action or recommendation.
(b) An initial applicant shall bear the burden of persuading the Trier of Fact,
by a preponderance of the evidence, of the applicant’s qualifications by
producing information which allows for adequate evaluation and
resolution of reasonable doubts concerning the applicant’s current
(c) Except as provided above for initial applicants, the Medical Executive
Committee shall bear the burden of persuading the Trier of Fact by a
preponderance of the evidence that its action or recommendation is
reasonable and warranted. In meeting this burden, the Medical Executive
Committee shall not be limited to presenting only that information
available to it at the time it imposed or recommended the action, but
rather may present any relevant information (within the limits discussed
elsewhere in this article) available to it at the time of the hearing.
Medical Staff Bylaws should not limit the Medical Executive Committee’s case
to only that information known to it at the time it made the recommendation.
The standard in Business and Professions Code Section 809.3 is whether “the
action or recommendation is reasonable and warranted,” (emphasis added)
not whether it was reasonable and warranted. This is consistent with the
patient protection goals of peer review – it is perverse to have a standard that
would limit the Medical Executive Committee’s ability to rely on information
that demonstrates that the Practitioner may pose a threat to patients simply
because it was discovered after the Medical Executive Committee made its
recommendation.
(d) The Medical Executive Committee is not required to prove each and every
charge or issue in front of the Trier of Fact in order for its actions and/or
recommendations to be found reasonable and warranted.
A court reporter shall make a record of the hearing proceedings and, if deemed
appropriate by the Hearing Officer, the pre-hearing proceedings. The cost of the
court reporter shall be borne by the Hospital, but the cost of the transcript, if any,
shall be borne by the requesting party. The Practitioner is entitled to receive a copy
of the transcript upon paying the reasonable cost for preparing the record. The
Hearing Officer may, but shall not be required to, order that oral evidence shall be
taken only on oath administered by any person lawfully authorized to administer
such oath.
(a) At a hearing, both sides will have the following rights, subject to
reasonable limits determined by the Hearing Officer:
(i) To call and examine witnesses, to the extent they are available
and willing to testify;
(b) If the Practitioner does not testify, he or she may be called by the Medical
Executive Committee or the Trier of Fact, or both, and questioned as if
the Practitioner was under cross examination.
(a) The Trier of Fact may question witnesses, request the presence of
additional witnesses, and/or request documentary evidence, all of which
must occur during the hearing sessions, subject to objections by either
party, which shall be resolved by the Hearing Officer.
Optional provision.
(b) Upon motion of either party or the Hearing Officer, the Trier of Fact may
terminate the hearing if it finds that either party has:
In Mileikowski v. West Hills Hospital and Medical Center et al., 45 Cal. 4th
1259 (2009), the California Supreme Court determined that a hearing officer
may not unilaterally terminate a hearing, because such a decision is
tantamount to a decision on the merits, which should only be made by the
hearing committee.
(e) The Hearing Officer shall be permitted to advise the Trier of Fact
regarding his or her recommendation regarding the disposition of the
motion. Evidence of, or a finding that, a party intended to prejudice the
other party, delay the hearing process, or interfere with the orderly
conduct of the hearing is not necessary to support or grant the motion to
terminate the hearing.
(f) The party against whom the terminating sanctions have been ordered may
appeal the terminating order to the Governing Body. The appeal must be
requested within 10 days of the terminating order, and the scope of the
appeal shall be limited to reviewing the appropriateness of the terminating
order. The appeal procedure shall be in accordance with the appeal
provisions of this Article. If the Governing Body, using its independent
judgment but giving great weight to the Trier of Fact’s determination,
finds that the order to terminate the hearing is unwarranted, the Trier of
Fact shall reconvene and resume the hearing.
(b) Notwithstanding the above, (1) the attorney-client privilege and the
privilege for confidential marital communications shall apply during the
hearing; (2) the physician-patient privilege and the psychotherapist-patient
privilege shall apply during the hearing, but only if the Practitioner is the
patient; and (3) evidence of mediation, compromise, or offers of
settlement, as well as any conduct or statements made in negotiation
thereof, is inadmissible to prove either parties’ opinion regarding the
strength or weakness of evidence supporting the corrective actions or
recommendations. Communications that confirm that mediation or
settlement discussions were mutually accepted and pursued may be
disclosed and admitted as proof that otherwise applicable time frames
In the case of Smith v. Selma Community Hospital, 164 Cal.App. 4th 1478
(2008), the Court of Appeal found (among other things) that evidence
regarding settlement discussions was admissible due to the broad rules of
admissibility found in that Medical Staff’s Bylaws. This is addressed here by
allowing such discussions to be admissible in very narrow circumstances, and
not to reflect on the strength of either party’s case.
All the members of the Trier of Fact must be present throughout the hearing and
deliberations unless both parties agree that any one member need not attend a
particular hearing session or committee meeting. In unusual circumstances when a
Trier of Fact member must be absent from any part of the proceedings, he or she
shall not be permitted to participate in the deliberations or the decision unless and
until he or she confirms that he or she has read the entire transcript of the portion
of the hearing from which he or she was absent.
Medical Staffs should rarely agree to allow a Trier of Fact member to be absent from a
hearing session, especially as the Medical Staff generally has the burden of proof and
benefits from putting on its case directly to the Trier of Fact.
Postponements and extensions of time may be requested by either party, the Trier
of Fact, or the Hearing Officer, but will be permitted only upon either stipulation
by both parties, or by the Hearing Officer on a showing of good cause. Extensions
of time necessary to appoint the Trier of Fact or Hearing Officer shall be deemed
good cause so long as both parties are proceeding in good faith.
16.8 Hearing Conclusion, Deliberations, and Decision
Under Health and Safety Code Section 32150 et seq., district hospitals are required to provide
an appellate review process. TJC Standard MS.10.01.01, EP 5, also requires accredited hospitals
to provide a mechanism to appeal adverse decisions. For non-district, non-TJC accredited
hospitals, this is optional but recommended.
Within 30 days after receiving the decision of the Trier of Fact, either the
Practitioner or the Medical Executive Committee may request an appellate review.
The appealing party shall submit a written statement concisely stating the specific
grounds for appeal. The written request shall be delivered to the Chief of Staff, the
Chief Executive Officer, and the other party. If appellate review is not requested
within such period, the Trier of Fact’s decision shall thereupon become the final
recommendation of the Medical Staff. The Governing Body shall consider the
decision within 70 days and shall give it great weight.
16.9.2 Grounds for Appeal
(a) The Governing Body may sit as the Appeal Board, or it may appoint an
Appeal Board which shall be composed of not less than three members of
the Governing Body.
(b) Knowledge of the matter involved shall not preclude any person from
serving as a member of the Appeal Board so long as that person did not
take part in a prior hearing, investigation, or recommendation on the same
matter.
(c) The Appeal Board may engage an attorney to advise it in the proceeding.
If an attorney is selected, and if the Appeal Board so chooses, he or she
may act as a presiding officer and shall have the authority, subject to the
direction of the Appeal Board, to issue rulings on any procedural matter
that arises during the appeal process, as well as any other authority granted
by the Appeal Board. Alternatively, the Appeal Board may appoint a
hearing officer to preside over the hearing, with the authority to rule on
any procedural matter that arises during the appeal process, as well as any
other authority granted by the Appeal Board. Regardless of whether the
Appeal Board engages an attorney as an advisor or as a hearing officer,
that attorney shall not be entitled to vote with respect to the appeal.
The role of an attorney advisor and the role of a Hearing Officer (such as one
engaged for the Trier of Fact hearing) are different. If the Hospital engages an
attorney to advise the Appeal Board, communications between the attorney
and the Appeal Board should be subject to the attorney-client privilege.
(d) The Appeal Board shall have such powers as are necessary to discharge its
responsibilities.
(a) The proceeding by the Appeal Board shall, at the discretion of the Appeal
Board, either be a de novo hearing or an appellate hearing based upon the
record before the Trier of Fact.
(b) If the proceeding is an appellate hearing based on the record before the
Trier of Fact, the Appeal Board may accept additional oral or written
evidence, subject to a foundational showing that such evidence could not
have been made available during the hearing in the exercise of reasonable
diligence and subject to the same rights of cross-examination or
confrontation provided at the hearing. Alternatively, the Appeal Board
may remand the matter to the Trier of Fact for the taking of further
evidence and for decision.
(d) Each party shall have the right to be represented by legal counsel or any
other representative designated by that party in connection with the
appeal.
16.9.6 Decision
(a) Within 30 days after the adjournment of the appellate review proceeding,
the Appeal Board shall render a final decision in writing. Final
adjournment shall not occur until the Appeal Board has completed its
deliberations.
(b) The Appeal Board may affirm, modify, or reverse the decision, or it may
remand the matter for further review by the Trier of Fact or any other
body designated by the Appeal Board. If the Appeal Board remands the
matter back to the Trier of Fact, it will provide direction to the Trier of
Fact for its further consideration and shall set a deadline for the Trier of
Fact to complete its further review.
(c) The Appeal Board shall give great weight to the Trier of Fact decision and
shall not act arbitrarily or capriciously. The Appeal Board may, however,
exercise its independent judgment in determining whether a Practitioner
was afforded a fair hearing and whether the Trier of Fact’s decision is
reasonable and warranted. The Appeal Board’s decision shall specify the
reasons for the action taken and provide findings of fact and conclusions
articulating the connection between the evidence produced at the hearing
and the appeal (if any), and the decision reached, if such reasons, findings,
and conclusions differ from those of the Trier of Fact.
(d) The Appeal Board shall forward copies of its decision to each party.
(e) If the Governing Body sat as the Appeal Board, the Appeal Board’s
decision shall be deemed the Governing Body’s final decision. If a
committee sat as the Appeal Board, then it shall submit its decision to the
Governing Body for final action. The Governing Body shall adopt the
Appeal Board’s decision as its own, which shall become the Governing
Body’s final decision, unless the Governing Body, on its own motion and
exercising its independent judgment, finds that the Practitioner was not
afforded a fair hearing in compliance with these Bylaws. In such cases, the
matter will be referred back to the Trier of Fact for further proceedings.
Hospitals and other health care entities, such as medical groups, often “share” Practitioners. It
is not uncommon that more than one health care entity will take action against a shared
Practitioner at the same time, especially if the entities are System Members. In such cases,
these entities may find that having a single, joint hearing, rather than separate hearings,
results in greater efficiencies and better decision-making. Practitioners also can benefit from
this arrangement, as it limits the cost of participating in multiple hearings.
Joint hearing provisions like this one, however, have not been scrutinized by California courts. It
is unclear how a court would rule if they were ever challenged. Therefore, these provisions
include “safeguards” designed to improve their likelihood of being upheld, including (a) a joint
hearing is held only if the Practitioner agrees to it; and (b) the agreed upon hearing procedures
must be compliant with Business and Professions Code Section 809 et seq., and with the Health
Care Quality Improvement Act.
(a) If (1) the Hospital has an information sharing agreement with another
health care entity(ies), as provided in the Rules, (2) the Hospital or Medical
Staff takes adverse action or makes an adverse recommendation against a
member on the same or similar grounds as an adverse action or adverse
recommendation undertaken by that other health care entity(ies), and (3)
such adverse action or adverse recommendation provides hearing rights to
the member at both the Hospital and the other health care entity(ies), then
the Hospital’s Medical Executive Committee, the other health care
entity(ies), and the Practitioner may agree to hold a single, joint hearing
process to address the actions and recommendations at the Hospital and
the other health care entity(ies) (“Joint Hearing Process”). If the
Practitioner does not agree to the Joint Hearing Process, a Joint Hearing
Process will not be held and the Hospital and the other health care
Not all health care entities have or are “peer review bodies” under California
law. Therefore, they may not be able to take advantage of the same discovery
or immunity protections that apply to peer review bodies. Before entering into
sharing agreements, and especially before participating in joint hearings as
provided under this section, Hospitals should take into account how this
process may impact the security of their own confidential peer review
information.
(b) To the extent that any of the hearing provisions, including the Joint
Hearing Process provisions, in the Hospital Medical Staff Bylaws and the
other health care entity(ies)’s Bylaws or policies differ, the Medical
Executive Committees and the other health care entity(ies) shall jointly
determine which entity’s hearing provisions shall govern the Joint Hearing
Process. At the very least, the agreed upon provisions must comply with
the hearing procedures found in California Business & Professions Code
Section 809 et seq., and with the Health Care Quality Improvement Act.
In the event the Medical Executive Committee and other health care
entity(ies) are unable to agree on which Bylaws’ hearing procedures,
including the Joint Hearing Process procedures, will apply to the hearing,
then no Joint Hearing Process will be held and the Hospital and the other
health care entity(ies) will hold individual hearings pursuant to their own
Bylaws or policies.
(c) If a Joint Hearing Process is held, it shall commence at such time as the
parties agree in writing to have a single, joint hearing.
(a) The Hospital and each of the other health care entity(ies) shall be
considered separate parties in the Joint Hearing Process and may be
separately represented in a manner permitted by the hearing provisions
selected for the Joint Hearing Process.
(b) The Hospital and the other health care entity(ies) each independently shall
have the rights and responsibilities granted to parties in these proceedings,
including, but not limited to, the rights to voir dire potential panel
members and hearing officers, to call and cross examine witnesses, and to
make arguments before the Trier of Fact.
The Joint Hearing Process does not, and is not intended to, include any appeals or
appeal rights relating to the decision of the Trier of Fact. Notwithstanding the
preceding sentence, in instances in which a Joint Hearing Process is held, the
Hospital and the other health care entity(ies)’s governing bodies may elect, in their
sole and absolute discretion, to hold any appellate oral arguments in joint session.
16.11.4 Compliance With Applicable Law and Regulation
(a) If a Joint Hearing Process is held, the Hospital and the other health care
entity(ies) will take appropriate actions to confirm compliance with state
and federal laws and regulations governing the privacy and security of
personal protected health information.
Each time a Medical Staff opts to use a Joint Hearing Process, it should review
the patient confidentiality (including HIPAA and CMIA) implications and take
appropriate actions to ensure compliance.
(b) A Joint Hearing Process (and appellate oral arguments held in joint
session, if any) shall be deemed to satisfy all procedural requirements
pursuant to Business & Professions Code Section 809 et. seq., as to both
the Hospital and the other health care entity(ies).
Again, it is our position that a joint hearing does meet these requirements;
however, this has not yet been tested in court.