Publish Date : 16.09.

2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 1 / 22

1. Introduction:
The primary goal of a food recall is to protect public health by removing products from commerce
that have been determined to be unsafe. A recall plan can aid in the execution of a recall by
apportioning duties, centralizing current contact information, and providing prewritten templates for
communications. Key Individuals that will be participating in our company recall should review the
recall plan and be familiar with the execution of the plan.
2. Definitions:
Class I Recall:
– A situation in which there is a reasonable probability that the use of, or exposure to, a violative
product will cause serious adverse health consequences or death.
Class II Recall:
- A situation in which use of, or exposure to, a violative product may cause temporary or medically
reversible adverse health consequences or where the probability of serious adverse health
consequences is remote.
Class III Recall:
- A situation in which use of, or exposure to, a violative product is not likely to cause adverse health
consequences.
Depth of Recall:
The level of product distribution for the recall (consumer, retail, institutional, wholesale).
Distribution List:
- A product specific distribution list which identifies accounts that received the recalled product.
Requested information includes type of business, account name, addresses, and contact information.
HSGM – Türkish Department of Public Health, Food Branch
Market Withdrawal:
- A firm's removal or correction of a distributed product which involves a minor violation that would
not be subject to legal action by the regulatory agency or which involves no violation, e.g., normal
stock rotation practices, routine equipment adjustments and repairs, etc.
Press Release:
- A notice that alerts the public (including regulators, retailers, consignees, other distributors,
processors, and consumers) that a product presents a serious hazard to health. Not all recalls require a
press release; the regulatory agency will advise the firm when a press release is necessary.
Recall:
- A firm's removal or correction of a marketed product that the regulatory agency considers to be in
violation of the laws it administers and against which the agency would initiate legal action, e.g.,
seizure. Recall does not include a market withdrawal or a stock recovery.
PREPARED BY CONTROLED BY APPROVED BY
FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 2 / 22

Recall Committee:
– The group comprised of key staff with the expertise, authority, and responsibility to manage the
recall.
Recall Plan:
- A written contingency plan for use in initiating and implementing a recall in accordance with Türkish
Food Laws. The Recall Plan should be reviewed annually and revised as necessary when personnel,
procedures, processes, suppliers, or as other factors change.
Recall Strategy:
- A planned specific course of action to be taken in conducting a specific recall, which addresses the
depth and scope of recall, need for public warnings, and extent of effectiveness checks for the recall.
Scope of Recall: Defines the amount and kind of product in question.
Stock Recovery:
- A firm's removal or correction of a product that has not been marketed or that has not left the direct
control of the firm, i.e., the product is located on premises owned by, or under the control of, the firm
and no portion of the lot has been released for sale or use.

3. Statement of Recall Plan

Our company maintains a recall plan which provides specific procedures, defines terms, and assigns
roles and responsibilities when a food safety issue arises with any of our products.

The plan will be activated whenever a potential recall requirement arises and includes the following
elements:
1. Recall committee member designations
2. Recall responsibility assignments
3. Key personnel and external contact information
4. Recall procedures
5. Communication templates
Success of the plan relies on the proper execution of plan elements and up-to-date information.

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 3 / 22

4. Recall Plan Flow Charts

The following two diagrams are graphical representations of the various steps of our recall plan. Figure
1, illustrates the typical evaluation of complaints or conditions which may lead to a recall. Figure 2,
outlines the various steps of a recall.

Figure 1: Complaint/Condition Evaluation Flow Chart

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 4 / 22

Figure 2 : Recall Initiated by

Recall Flow Chart Recall Committee

Identify and locate All Products

subject to Recall.

Detain/
Quarantine Product Remaining Product not Under Company
and Under Company Control Control Only
Disposition

Implement Recall Strategy

Provide Distribution List Prepare

to appropriate regulatory Distribution
agency. List

Prepare and Prepare and

Distribute Distribute Press
Notice of Recall Release (if
necessary)

D etermine what to do Remove Products from

w ith Recalled Product Commerce

Verify Recall
Effectiveness

Request
Termination Recall Effective Recall not
of Recall Effective

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 5 / 22

5. Recall Procedures
The recall procedure outlines the activities that our company will take to manage the recall of our
products which has/have been determined to be unsafe and/or subject to regulatory action. The
procedure contains the major recall elements below:
• Assignment of Roles and Responsibilities
• Evaluation of the Complaint or Condition
• Identification of Implicated Products
• Notification of Affected Parties
• Removal of Affected Products

6. Assignment of Roles and Responsibilities

The roles and responsibilities of every individual on the Recall Committee should be clearly defined in
the recall plan. Oversight of the following recall elements should be assigned to a member of the
Recall team. Note that individuals may be responsible for more that one recall element.
7. Recall Coordinator
The recall co-coordinator, has been given authority by the management of our company to execute the
activities of the recall. Responsibilities of the Recall Coordinator include, but are not limited to:
• Assure the documentation of all recall decisions and actions in a master recall file.
• Initiate the formation of the recall committee.
• Activate various components within the company for priority assistance.
• Make recall decisions on behalf of our company.
• Manage and coordinate the implementation of the company's product recall.
• Keep management informed at all stages of the recall.

8. Recall Committee
Our company’s Product Recall Committee is composed of the various components of the company's
organization. The following functions should be represented on the committee (an individual may be
responsible for more than one function):
 Management (Administration)  Operations
 Recall Coordinator  Production
 Accounting  Purchasing
 Consumer Affairs/PublicRelations  Quality Assurance
 Customer Service  Sales
 Distribution and Supply  Maintenance
 Information Technology  Records Management
 Legal Counsel  Regulatory Affairs
 Marketing  Sanitation

Note: Outside resources may need to be obtained for some of the functions.

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 6 / 22

9. Evaluation of the Complaint or Condition

Complaint receipt, processing, and evaluation are the first steps in the recall process. The steps
involved in the evaluation process are:
• Receive the complaint – A file should be maintained containing any product complaints the
company receives. Information that should be maintained in the product complaint file is:
i. Complainant contact information
ii. Reported problem with the product
iii. Product Identification
iv. Product Storage
v. Product purchase date and location
vi. Illness and Injury details
• Provide the complaint to knowledgeable staff for initial evaluation. If an initial assessment
indicates a recall may be necessary, the Recall Coordinator assembles the Recall Committee for
a full evaluation.
• Determine the hazard and evaluate the safety concerns with the product.
• Determine the product removal strategy appropriate to the threat and location in commerce.
• Contact the appropriate regulatory authorities.
• Alert legal counsel, insurance, etc. as appropriate.
• Maintain a log of the events of the recall including information such as dates, actions,
communications, and decisions.

10. Identification of Implicated Products

It is our company’s responsibility to ensure the identification of all products and quantities of products
implicated in the recall. In addition, determination should be made if any other codes, brands or sizes
of product handled by the company are affected.
A distribution list should be prepared as part of the Identification process. The distribution list should
at minimum identify:
• Account name (consignees) that received the recalled product(s)
• Account addresses
• Contact names
• Contact telephone numbers
• Type of account (e.g., manufacturer, distributor, retailer)

Additional information relating to product information may include:

• Amount of product received/shipped
• Product ship date(s)
• Amount of product returned
• Amount of product consumed

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 7 / 22

11. Notification of Affected Parties

Notifications during a recall must be done in a timely manner and should include the appropriate
regulatory agencies, the product distribution chain, and consumers when necessary. Recall notices are
typically used to notify regulatory agencies and those businesses in the distribution chain. Press
releases are generally oriented to consumers, but may be used to notify any affected party.
• Regulatory Agencies should be notified at the earliest opportunity after the decision has
been made to conduct a recall. Regulatory guidance may be found online.
• Subsequent to the initial notification, the regulatory authority should be updated throughout
the recall process.
• Distribution Chain contacts will be notified by appropriate means (telephone, fax, email,
letter, etc.). It is recommended that a written recall notice be provided to all consignees. The
Recall Notice must include all relevant recall information.
• Confirm receipt of the Notice of Recall with all accounts. A record of all account
communications should be maintained.
• Consumers should be notified by the most effective method available. If appropriate, a
press release can be used to notify consumers. Considerations for preparing a press release
include:
• Issuance of a press release should be the highest priority and should be issued promptly.
• The local Food Control District Recall Coordinator should be consulted before issuance of a
press release whenever possible.
All relevant information should be included in the press release.

12. Removal of Affected Product

The procedure for product removal can be divided into five components including: removal, control,
and disposition of affected product, recall effectiveness, and recall termination.
Removal
All reasonable efforts must be made to remove affected products from commerce.
• Products in commerce should be detained, segregated, and handled in a manner determined by
the recalling firm.
• Products that are still in the recalling firm’s control (e.g. inventory located onsite, in transit, in
off-site storage, and in offsite distribution) should be detained, and segregated.
• All quantities and identification codes shall be documented to assist in the reconciliation of
product amounts.

13. Control of Recalled Product

When our company chooses to retain recalled product, control must be regained to prevent reentry of
the product into commerce.
• All affected product returned will be clearly marked, not for sale or distribution, and stored in an
area that is separated from any other food products.
All quantities and identification codes shall be documented to assist in the reconciliation of product
amounts.
PREPARED BY CONTROLED BY APPROVED BY
FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 8 / 22

14. Product Disposition

The final disposition of the recovered product must be determined. The final disposition must be
reviewed and approved by the regulatory agency. Options include:
• Redirection – Products may be redirected for uses other than human consumption.
• Destruction - Products determined to be unsafe for human consumption may be destroyed or
denatured, and disposed by appropriate means.
• Recondition – Products may be reworked to remove the safety risk. For example, would be
relabeling a product to declare an allergen originally omitted from the label.

All quantities, identification codes, and disposition shall be documented.

15. Recall Effectiveness
Our Company is responsible for determining whether the recall is effective. Recall Effectiveness
Checks verify that all consignees have been notified and have taken the appropriate action. Steps
include:
• Verifying that all consignees have received the notification.
• Verifying that consignees have taken appropriate action.
• If the response from our consignees is less than 100%, then the recall should be deemed
ineffective and the recall strategy should be reassessed. Certain circumstances (e.g. amount of
product actually returned vs. expected, potential for consumption, shelf-life, etc.) may also
require a reassessment of the recall strategy.
All verifications shall be documented.

16. Termination of a recall

Termination of the recall may be considered after all reasonable efforts have been made to remove
the affected products from commerce, including reconciliation, recall effectiveness, and disposition.

A termination of the recall may be requested by submitting a written request to the regulatory
authorities.

17. Mock Recall

In addition to an annual verification of the recall plan, our company will conduct a mock recall
annually or whenever there are significant changes to the plan or personnel. The mock recall will
include the following elements:

• Selecting a product which has reached the consumer market.

• Tracing the product from the raw ingredient (e.g. source) level to the finished product in the
marketplace.
• Verifying communications systems (e.g. contact information, test emails and faxes, etc.) to
outside contacts.
• Modifying the recall plan to correct any problems encountered during the test.
Records of these mock recalls will be documented and filed appropriately.
PREPARED BY CONTROLED BY APPROVED BY
FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 9 / 22

Appendix A – Contact Information and Resposibilities

Recall Key Personnel MAHMUT KONAR 0532 694 59 81

• Recall Committee Members (24/7)

Members Responsibility Contact Information

Bilal PALA Production and Technical Manager 0 532 355 03 46

Mahmut KONAR Food Safety Team Leader 0 532 694 59 81

Fatma Ebru SEVDA Quality Control Manager 0 507 594 69 02

• Recall Committee Contact Information

Members Responsibility Contact Information

Kemal ÇAKMAK General Manager 0 532 321 15 01

Zeynel ÇİFÇİ Assistant General Manager 0 532 201 22 57

Bilal PALA Production and Technical Manager 0 532 355 03 46

Mahmut KONAR Food Safety Team Leader 0 532 694 59 81

Fatma Ebru SEVDA Quality Control Manager 0 507 594 69 02

Mustafa MUTLU Sales and Marketing Manager 0 533 616 08 42

Münir ALATİ Comminity Relationship Manager 0 541 293 53 51

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 10 / 22

APPENDIX B – Assigned Responsibilities

Sample Assignments (may include, but not limited to the following)
Assignment
1.Management of the Recall – (Mahmut KONAR, Food Safety Team Leader) is responsible for
the coordination of allrecall activities.
2.Assemble the Recall Committee – (Büşra ATASEVER, Quality Assurance Engineer) is
responsible for communicating the decision to recall to the members of the Recall Committee and
that each member knows their responsibilities.
Evaluation
1.Management Approval of the Recall – (Kemal ÇAKMAK, General Manager) is responsible to
decide if the recall should go forward.
Identification
1.Create a Product Recall Log – (Mahmut KONAR, Food Safety Team Leader) is responsible to
create and maintain a product recall log to document all events, when they occur and the
company'sresponse to each.
2.Identify all Products to be Recalled – (Fatma Ebru SEVDA, Quality Control Manager) is
responsible for identifying all products which need to be recalled.
Notification
1. Notify the Appropriate Regulatory Authority – (Zeynel ÇİFÇİ, Assistant General Manager) is
responsible for notifying the appropriate regulatory authority (use the contact information in the
Recall Plan). Contacts shall only be made through the designated committee member.
Recommended information list can be found in the Appendix C.
2. Prepare the Press Release (if required) – (Münir ALATİ, Comminity Relationship Manager) is
responsible for the recall press release if the decision to prepare a press release is made.
Considerations for preparing a press release include:
a. Issuance of a press release should be the highest priority and it should be issued promptly.
b. Consult with your local District Recall Coordinator before issuance of a press release
whenever possible
c. If the company decides to prepare the press release, include all relevant information.
3. Prepare the Distribution List – (Mustafa MUTLU, Sales and Marketing Manager) is
responsible for preparing the recalled product distribution list. The distribution list template
requests account type, name, address, phone number, and contact name.
4. Prepare the Notice of Recall – (Mahmut KONAR, Food Safety Team Leader) is responsible
for preparing the written notice includes all recall relevant information.
5. Distribute the Notice of Recall – (Mustafa MUTLU, Sales and Marketing Manager) is
responsible for distribution of the Notice of Recall to all accounts that received the recalled
product. Responsibilities included;

a. Confirm receipt of the Notice of Recall with all accounts.

b. Contact accounts that have not responded to the request for conformation.
c. Maintain records of the account communications.
PREPARED BY CONTROLED BY APPROVED BY
FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 11 / 22

1. SUPPLIER CONTACT INFORMATION

See Appendix-01 Supplier contact information.

2. CUSTOMER CONTACT INFORMATION

See Appendix-02 Customer contact information.

3. Republic Of Turkey Ministry Of Agriculture And Forestry –

Tel: 0312 287 33 60 (25 hat)
Mail: [email protected]

4. FOOD CONTROL LINE: 174

5. EMERGENCY SERVICE: 112
6. T. C-TURKEY MINISTRY OF HEALTH AUTHORITY PUBLIC HOSPITALS
Tel: 0312 705 10 00
Faks: 0312 341 10 63

7. TURKISH PUBLIC HEALTH INSTITUTION

Tel: 0312 565 50 00

8. TRB Uluslararası Belg. Hiz. Tic. Ltd.Şti. (9001-22000 CERTIFICATION COMPANY)

TEL: 02163304577
FAX: 02163306747
MAİL:ı[email protected]

9. TRCEL CERTIFICATION (BRC CERTIFICATION COMPANY)

Tel: +90 232 373 56 60
Fax: +90 232 435 40 76 – 0 232 237 30 32
www.trsel.com

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 12 / 22

APPENDIX-1: SUPPLIER CONTACT INFORMATIONS:

No SUPPLIERS CATEGORY SUB-CATEGORY SUPPLIER CONTACT INFORMATION

1 Denet Gıda Ürt.Paz.Ve Denetim A.Ş HİZMET 1 JINET HANIM 0212 278 00 11
2 Gimdes Helal Ürünleri Araştırma Enstitüsü HİZMET 1 MUSTAFA AVCISOY 0532 065 38 85
3 Trcel Sertifikasyon Eğ. Ve Lab.Hiz.San.Tic.Ltd.Şti HİZMET 1 FERHAT AKÇAKIR 0532 505 61 97
4 Registrar Corp HİZMET 1 BETÜL KARVAS GÜRSES 0232 347 10 52
5 Orthodox Union HİZMET 1 RABBI DAVID BISTRICER +1 973 928 5915
6 DigiCert Belgelendirme Ltd. Şti. HİZMET 1 AHMET BEY 0312 503 31 33
7 TRB Uluslararası Belg. Tek.Kont. ve Göz.Hiz. Tic. Ltd.Şti. HİZMET 1 GÖKHAN BEY 0532 597 98 34
8 İntertek Test Hizmetleri A.Ş. HİZMET 1 DIŞ LABORATUVAR 532 518 37 32
9 Yü-Agam İstek Arege Analiz Merkezleri Tic. A.ş. HİZMET 1 ŞEBNEM KARAKİRAZ 0216 428 31 66
10 Gaziantep Halk Sağlığı Lab. HİZMET 1 ANALİZ BÖLÜMÜ 342 251 55 93
11 Eurofins Turkey Gıda Analizleri Ltd. Şti HİZMET 1 ÖZLEM HANIM 0541 957 86 24
12 Günçev Mühendislik Ve Dan.İnş.Taş.San.Tic.Ltd.Şti. HİZMET 1 MUHAMMET ARIK 0544 944 03 10
13 Scs Çevre Hizmetleri İlaç Tem.San. Ve Tic.Ltd.Şti. HİZMET 1 ÖZGÜR BEY 0532 476 47 40
14 Gazi Kalibrasyon HİZMET 2 ZAFER BEY 0505 663 50 10
15 Sinerji Gıda Kimya Tekstil San. Ve Tic. A.Ş HAMMADDE ENİS SAK 0542 636 14 24
16 Seb-Kur Sebze Kurutma Gıda San Ve Tic.A.Ş. HAMMADDE BELMA ÇOLAK 0507 229 66 10
17 Orvital Organik Gıda Ürn. ve Dan.San. Tic Ltd.Şti. HAMMADDE MURAT BEY 0212 243 37 60
18 Şen Anadolu Mısır Ürün. Gıda San.Ve Tic.Ltd.Şti. HAMMADDE ANA HAMMADDE 0216 362 68 78
19 Pro-Tek Çevre Sağlığı ve Sistemleri San. Ltd. Şti HİZMET 1 CANSU HANIM 0507 627 49 14
20 Atılım Endüstriyel Tem. Ürün. San. ve Tic. Ltd. Şti HİZMET 1 İRFAN KAYA 0532 496 29 45
21 Deniz Azik - Modev Gıda Ve Tem.Ürün. HİZMET 1 DENİZ ARIK 0530 940 71 52
22 Ercan Demir-Neyur Deterjan HİZMET 2 ERCAN DEMİR 0342 316 10 62
23 Naskar Temizlik Ürünleri Paz.Tic.Ltd.Şti. HİZMET 2 ALİ VURAL 0342 326 70 67
24 Sgse Güvenlik Ve Koruma Hiz.Ltd.Şti. HİZMET 2 MEHMET TOY 0322 428 23 33
25 Emek İş Sağlığı Güv. Eğt.Çevre Hiz.San.Tic.Ltd.Şti HİZMET 2 KÜBRA HANIM 0322 351 81 88
26 As-Teks İş Güvenliği Giyim San. ve Tic. Ltd. Şti. HİZMET 2 VEYSEL ÇOMAK 0482 462 28 69
27 Mng Kargo Yurtiçi Ve Yurtdışı Taşımacılık A.Ş. HİZMET 2 KARGO 0414 314 11 46
28 Dhl Wordwıde Express A.Ş. Hizmet 2 KARGO 0502 040 34 35
29 Metro Grosmarket Bakırköy Al.Hizm.Tic.Ltd.Şti. HİZMET 2 GIDA 0212 383 15 65 -66
30 Grossmar Toptan Gıda Paz. San.Tic.Ltd.Şti. HİZMET 2 GIDA 0324 359 42 80
31 Acemoğlu Gıda San.Ve Tic.Ltd.Şti. HİZMET 2 HANİFİ ÇANAKÇI 0344 235 19 45
32 Batmazoğlu Kitap Kırtasiye Dağ.Paz.San.VE Tic.Ltd.Şti. HİZMET 2 KIRTASİYE 0328 825 98 17-3 HAT
33 Mehmet Tahir Güceylioğlu-Odak Kırtasiye Kitap HİZMET 2 KIRTASİYE 324 237 68 00
34 Gençlik Pazarı Kağıt Kırt. San. Ve Tic.Ltd.Şti. HİZMET 2 KIRTASİYE 324 238 30 33
35 Mefapex Bilişim Teknolojileri Ltd.Şti. HİZMET 2 İBRAHİ BEY 0532 241 83 03
36 3 S Gümrük Müşavirliği Ltd. Şti HİZMET 2 MEHMET KIZILTAŞ 0212 582 16 67
37 Gürtaş Gümrük Müşavirliği Ltd.Şti. HİZMET 2 MUSTAFA ASLAN 0342 337 38 62
38 Limak İskenderun Uluslararası Liman İşletmeciliği A.Ş. HİZMET 2 TANER TABUK 0532 325 62 08
39 Arkas Denizcilik Ve Nakliyat A.Ş. HİZMET 2 TAMER ULUÇ 0536 699 66 32
40 K Line Gemi Acentalığı A.Ş. HİZMET 2 MELİSA ÖZTEP 0530 979 35 43
41 Cma Cgm South Turkey Gemi Acenteliği A.Ş HİZMET 2 CANSU KARMUT 0536 215 46 73
42 Naviga Gemi Acent. Göz. Loj.Nak. Bil. San. Tic. A.ş HİZMET 2 MURAT DEMİRTAŞ 0549 782 09 78
43 Osf Uluslararası Lojistik Hiz.Dış Tic.A.ş. HİZMET 2 İSRAFİL DOĞAN 0533 504 69 66
44 Barsan Global Lojistik Anonim Şirketi HİZMET 2 HASAN DENİZ ÜNAL 0532 492 00 27
45 Maersk Line A.S HİZMET 2 EFE TANRIVERDİ 0532 580 97 97
46 Zım Integrated Shıppıng Servıces Ltd HİZMET 2 MURAT YILMAZ 0532 235 02 68
47 Turkon Konteyner Taşımacılık ve Denizcilik A.ş HİZMET 2 BERNA VURAL 0532 391 22 10
48 Msc Gemi Acenteliği Tic.A.Ş HİZMET 2 UFUK ÇOT 0532 459 00 17
49 Chaın Depolama Taşımacılık İç Ve Dış Tic. Ltd.Şti. HİZMET 2 FATMA KURT 0531 524 08 83

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 13 / 22

No SUPPLIERS CATEGORY SUB-CATEGORY SUPPLIER CONTACT INFORMATION

50 Sck Temsilcilik Dış Tic. HİZMET 2 Gözetim Hizmetleri 0530 385 95 32

51 Bureau Veritas Gözetim Hizmetleri Ltd. Şti HİZMET 2 Gözetim Hizmetleri 0537 238 99 48
52 Sgs Gozetme Etüp Kontrol Servisleri A.Ş. HİZMET 2 Gözetim Hizmetleri 0538 238 99 48
53 Beno Plastik Ambalaj Ve Kalıp San.Tic.Ltd.Şti. HAMMADDE Üçüncül Ambalaj 0216 450 40 80
54 Ahmet Serçe - Can Eser Paletçilik Palet Ve Amb.San.İma. HAMMADDE Üçüncül Ambalaj 0324 241 11 11
55 Hatice Özdemir - Hsm Palet HAMMADDE HATİCE ÖZDEMİR 0532 740 54 40
56 Kadir Kaan Kaya - Osb Palet HAMMADDE KADİR KAAN KAYA 0506 908 67 06
57 Cemil Tanaş - Nur Palet Palet İmalatı Ve Tahta Ticareti HAMMADDE CEMİL TANAŞ 0532 354 92 93
58 Recep Em-Birlik Ahşap Palet İmalatı HAMMADDE RECEP BEY 0532 322 63 17
59 Ediplast Ambalaj Kimya Gıda San. Ve Tic. Ltd. Şti HAMMADDE Üçüncül Ambalaj 0530 386 78 79
60 Argeteks Ambalaj Kimya Teks.Tic.Ltd.Şti. HAMMADDE Üçüncül Ambalaj 0530 761 01 56
61 Keskinler İplik San. Ve Tic. Ltd. Şti HAMMADDE Üçüncül Ambalaj 0532 337 99 99
62 Selçuk Kalalı-Öz Kale Form Bilg.Form-Etiket San. HAMMADDE Üçüncül Ambalaj 0530 202 61 75
63 Dgs Baskı Teknolojileri A.Ş. HAMMADDE Üçüncül Ambalaj 0532 745 86 12
64 Acn Kimya Mad.İnş.Otom. Teks.Konf.San.Ve Tic.A.Ş. HAMMADDE Üçüncül Ambalaj 0530 202 61 76
65 Torkut Oluklu Mukavva Ve Amb.San.A.Ş. HAMMADDE İkincil Ambalaj 0530 400 02 77
66 İlke Ambalaj Sanayi Ve Ticaret A.Ş. HAMMADDE İkincil Ambalaj 0532 786 03 11
67 Korupak Oluklu Mukavva Amb.San.Ve Tic.A.Ş. HAMMADDE İkincil Ambalaj 0532 774 11 11
68 Mustafa Akdoğan Plastik San.Ve Tic.A.Ş. HAMMADDE İkincil Ambalaj 0530 761 0156
69 Sunpet Ambalaj San.ve Tic.A.Ş. HAMMADDE DERCAN PARMAKSIZ 0533 156 98 60
70 Cömertler Matbaacılık Sanayi Ve Ticaret A.Ş. HAMMADDE NURHAN HANIM 0212 613 41 60
71 Paketsan Ambalaj San. ve Tic. Ltd. Şti HAMMADDE ARZU HANIM 0544 948 61 00
72 Barem Ambalaj San. Ve Tic.A.Ş. HAMMADDE EMİNE HANIM 0533 409 21 97
73 Rotapak Kağıt Amb.San.Ve Tic.Ltd.Şti. HAMMADDE MUAZ TOPLU 0236 233 17 77
74 Sepaş Plastik Kimya İnş.Oto.San.Ve Tic.A.Ş. HAMMADDE FATMA HANIM 0322 394 46 36
75 Ünal Sentetik Dokuma San.Tic.A.Ş. HAMMADDE ASİYE HANIM 0342 337 98 40
76 Naksan Plastik San.Tic.A.Ş. HAMMADDE HALUK BELLET 0506 516 64 36
77 Lidersan Sağlık Ve Gıda Ürünleri A.Ş. HAMMADDE GÖKŞEN PINAR 0342 338 40 72
78 Ecoplast Plastik Ambalaj San.Ve Tic.A.Ş. HAMMADDE RIDVAN ÖZTÜRK 0532 660 78 08
79 Geçit Makina Gıda Palstik San.Tic.Ltd.Şti. HİZMET 2 MUSTAFA GEÇİT 0532 508 58 92
80 Osman Külekçi Oğulları Sanayi Malz.Ltd.Şti. HİZMET 2 OSMAN KÜLEKÇİ 0532 423 95 27
81 Geylani Elektrik San.Tic.Ltd.Şti. HİZMET 2 MEHMET GEYLANİ 0545 342 65 55
82 Toros Rulman İth.İhr. Ve Tic. Ltd.Şti. HİZMET 2 MUSTAFA TOROS 0532 683 62 71
83 Kayışsan Pazarlama Tic.Ltd.Şti. HİZMET 2 AHMET BALABAN 0535 607 20 90
84 Koçerler Sanayi Ve Tıbbi Gaz Ürn. Paz.Tic.Ltd.Şti. HİZMET 2 GENEL 0342 235 29 28
85 Erdem Lastik Tekstil San. Ve Tic. A.Ş. HİZMET 2 MEHMET ERDEM 0532 740 54 40
86 Asin Teknoloji San. ve Tic. Ltd.Şti. HİZMET 2 MUSTAFA ASİN 0506 908 67 06
87 Demir Torna Mühendislik San.Ve Tic.Ltd.Şti. HİZMET 2 MEHMET DEMİR 0532 354 92 93
88 Gazikent Hidrolik Pnömatik San. Ve Tic.Ltd.Şti. HİZMET 2 HAYRİ ÇOPUR 0532 322 63 17
89 Hasel İstif Makınaları San.Ve Tic. A.Ş. HİZMET 2 OSMAN BEY 0216 634 21 00
90 Seyhan Amb.Mak.Yed.Par.Ve Tic.Ltd.Şti HİZMET 2 GÜL SEYHAN 0212 501 47 70
91 Landuccı Srl. HİZMET 2 BAKIM & ONARIM +39 0722 4002399
92 Rıccıarellı S.P.A. HİZMET 2 BAKIM & ONARIM +39-0573-4457300
93 Alto Pack Packakıng Solutıons HİZMET 2 BAKIM & ONARIM +39 0583 269002
94 S.H.R. Ltd (Ateret) HİZMET 2 BAKIM & ONARIM 0530 202 61 76
95 Bühler Ag HİZMET 2 CANGÜL HANIM 0212 210 45 00
96 Fava İmpianti Per Pasifici HİZMET 2 BAKIM & ONARIM +39 051 68 43 411
97 Anselmo S.P.A. HİZMET 2 BAKIM & ONARIM +39 0172654755
98 Officine Meccaniche Zamboni S.R.L HİZMET 2 BAKIM & ONARIM 0530 761 0156
99 Niccolai Trafile S.R.L HİZMET 2 BAKIM & ONARIM +39 0573 92731
100 Fevka Endüstriyel Makina Teks.San.veTic.Ltd.Şti. HİZMET 2 MURAT KORKMAZ 0342 337 21 01

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 14 / 22

APPENDIX-2: CUSTOMERS CONTACT INFORMATIONS

1. LOCAL CUSTOMERS

Customer Contact
No Customer Related Porson
Information
1 ÖZ NEFİS GIDA 0232 697 72 22
2 ABALIOĞU YEM SATINALMA/ AHMET SEVİNÇEL 0312 626 50 70
3 ABDULAZİZ BEYTEKİN ABDULAZİZ BEYTEKİN 0484 223 50 27
4 ABDULCEVAT AKAN ABDULCEVAT AKAN 0474 471 58 05
5 ABDULHADİ SEVİNÇ ABDULHADİ SEVİNÇ 0544 462 89 91

6 ACARLAR/KAYSERİ 0352 240 96 36

7 ACARSAN UN MESUT ACAR 337 98 98
8 ADA GIDA /ERGÜN KABACA 242 340 30 40
9 AGRO MARKET BANU BAŞOL 212 284 00 84
10 AĞCAN MARKET 517 34 32 / 518 40 02
11 AHİ GÜVEN DONMUŞ GIDA METE SEYFARİ 0532 724 82 27

12 AHMET ÇİFÇİ(ROMANYA) AHMET ÇİFÇİ(ROMANYA) 0040 722 40 02 99

13 AK GIDA 0212 623 25 10
14 AKAİ BİSKÜVİ NURİ AKAY 0542 255 49 72
15 AKAN RESTAURANT 320 09 24
16 AKAN TİC. ABDULKADİR BEY 238 14 31
17 akanlar gıda 3378485

18 AKANLAR İÇ VE DIŞ TİC. SEYYİD YUSUF AKAN 337 84 85

19 AKAY GIDA MEHMET AKAY 337 50 25
20 AKAYDIN GIDA MEHMET BAYRAKÇI 216 473 46 77
21 AKBAŞ GIDA SAN.TİC.LTD.ŞTİ M.HAKKI AKBAŞ 0322 428 23 33
22 AKBİL GIDA 0322 351 81 88
23 AKÇAOĞLU GIDA MUSTAFA AKÇAOĞLU 238 24 47

24 AKDAĞ PAZARLAMA HALUK AKYÜREK, 216 383 15 65 -66

25 AKDENİZ GIDA CAFER BEY 0328 825 98 17-3 HAT
26 AKGÜLLER GIDA RECEP AKGÜL 0380 524 59 51
27 AKGÜN GIDA MAD.SAN.TİC.AŞ. TANZER YETİŞ 0532 684 93 82
28 AKSOY GIDA CAFER AKSOY/ALİ AKSOY 0342 225 28 18
29 AKSU GIDA ALİ KORKMAZ 312 231 47 81

30 AKTAŞ GIDA RIDVAN BEY 0212 582 16 67

31 AKTEKS TEKSTİL AHMET MUTAFOĞLU 337 38 62
32 AKTEPE TİC AHMET BEY / MUAMMER BEY 452 423 48 57
33 AKTÜRK GIDA NURİ AKTÜRK 0472 616 37 52
34 AKYÜREK GIDA HALUK BEY 0216 518 50 20
35 ALAGÖZ TARIM ALİ ALAGÖZ 238 32 37

36 ALAMAN TİCARET MUSTAFA ALAMAN 0464 214 65 70-71

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 15 / 22

Customer Contact
No Customer Related Porson
Information
37 ALFA GIDA CİHAD ÇELİKTÜRK 0530 464 15 29
38 ALTAY GIDA MURAT BEY 0346 226 21 01
39 ALTINTAŞ TİC. BURHANETTİN ALTINTAŞ 224 341 32 00
40 ALTUNKAYA A.Ş MAHSUM/MAHSAR ALTUNKAYA 357 03 57 KAMURAN BEY
41 ANADOLU GIDA RAMAZAN HAFİF 0342 238 14 95

42 ANKARA MAKARNA NİHAT UYSALLI 0312 341 21 00

43 ARBELLA MAKARNA ABDULKADİR KÜLAHÇIOGLU 0324 241 11 11
44 ARYA GIDA PAZARLAMA MELİH SADİ YILDIRIM 0312 397 00 99
45 AS BESİN MURAT BEKEN 337 29 50
46 ASLAN BAKLİYAT CESİM ASLAN 238 15 63/238 14 85
47 ASLI COMPANY SAMET BEY 00964 750 422 00 44 CEP

48 ASTON MEHMET ÇELİK 0532 492 00 27

49 Atilla Corn Flakes Atilla Bey 0532 265 50 04
50 AVEBE NİŞASTA ASLI ÖZKAN KUMAL 0232 376 76 40
51 AYDIN ÇAY GIDA AYDIN ÇAY 0256 231 07 63
52 Azersun Holding Savaş Uzan Baş Direktör +99 412 496 60 01
53 AZİZ DOGAN MALATYA 0532 235 02 68

54 BABACANLAR GIDA 0532 391 22 10

55 BADEMCİOĞULLARI GIDA 0232 459 00 17
BAĞDAT BAHARATLARI GIDA
56 SAN.TİC.LTD.ŞTİ.
MUSTAFA DANACI 0312 267 01 60

57 BAHAROGLU TARIM &BULGUR MEHMET BAHAROĞLU 337 26 93

58 BALBAK GIDA 0324 221 41 22
59 BALYEMEZ GIDA 238 09 34
60 BANVİT HÜSEYİN BEY 0533 388 83 35
BAŞARAN TARIM ÜRÜNLERİ İNŞAAT
61 SAN.LTD.ŞTİ
İBRAHİM BAŞARAN 238 04 58-59

62 BAŞARI GIDA AHMET/FERHAT BEY 238 45 79

63 BAŞHAN TARIMSAL ÜRÜNLER BEDRETTİN MEMİŞ 0324 221 41 41

64 BATALLI TARIM ÜRÜNLERİ ŞAHİN BATALLI 337 35 10
65 BATI TİCARET NURİ USTA(KARAOĞLU) 0532 263 18 10
66 BAYRAK GIDA 0352 321 12 19
67 BEDOSAN GIDA TARIM MURAT KURTAY 0482 215 16 24
68 BEDRETTİN ERDEM BEDRETTİN ERDEM 0532 508 58 92

69 BEŞAN NİŞASTA FERİDUN TİRYAKİ 0533 246 51 27

70 BİNGÜL GIDA 0224 368 76 75
71 BİSENLER KURUYEMİŞ GIDA 0532 412 55 39
72 BİZİM RİZE GIDA 0312 397 57 90
73 CANSU ÇINAR SUN GRAİN MUH AHMET BEY 0332 238 21 00 0332 342 07 00
74 CATONİ DENİZCİLİK 0324 237 50 50

75 CAZİM GIDA AHMET CAZİM 0533 464 71 14

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 16 / 22

Customer Contact
No Customer Related Porson
Information
76 CİHANKUR ADEM BEY 0332 673 42 06
77 COOKERS GIDA ÇİĞDEM SARAÇ 0222 236 21 61
78 ÇAKMAK GIDA 0432 212 07 12
79 ÇAM GIDA 0326 614 16 19
80 ÇETAŞ GIDA MUSTAFA KAYA 241 25 06

81 ÇETİN ET GIDA TARIM 238 10 56

82 ÇÖL ÇELİK 235 13 28
83 DARDANEL GIDA 0286 263 66 66
MAHMUT YILDIRIM / NASİP
84 DENİMEKS GIDA
YILDIRIM
482 10 10
DENKAR DENİZ KARDEŞLER GIDA
85 ÜR.SAN.PAZ.DAĞ.A.Ş.
YUNUS DENİZ 0446 226 26 30

86 DİCLE GIDA HAMİT YILDIZGÖRER 0324 221 97 70

87 DİYARBAKIR BÖLGE JANDARMA MUSA ÇİTİL 0412 228 61 81
88 DOĞA MAKARNA TANER GÖYMEN 337 24 33-34
89 DR.OETKER GÜNEŞ HANIM 0232 864 18 00/DHL:212

90 DURUM GIDA 0324 451 29 11

91 ECEM SU GIDA ABDULKERİM TOPAL 533 732 74 04
92 EFE GIDA BÜLENT YILMAZ 0312 397 47 24
93 EKİNCİLER GIDA 0424 236 18 71
94 EKİP GIDA HALİL KOLKARA 0542 210 32 30
95 ELİT GIDA NEBAHAT HANIM 212 294 18 55

96 ELİTA YAĞ 0322 441 17 85

97 EMNİYET GIDA 0236 714 15 70
98 ENDER GRUP ABDULLAH ENDER 0212 606 27 27
99 ENES GÜNER GIDA (HABİT BOYU) 0532 416 88 10
100 ETSUN GIDA SÜLEYMAN BEY 0530 386 99 94
101 ETSUN GIDA HALUK MERTBEY 0216 560 65 00

102 EULER HERMES BERNA AKTUVAR 0212 290 76 10 DHL:138

103 EURO FİZY TAHİR BEY 0212 280 1045
104 EVREN GIDA MUZAFFER ONGUN 0532 213 14 41
105 FISTIKLAR UN YALÇIN FISTIK 323 59 62-64
106 GAP GIDA DİYARBAKIR 0412 251 12 90
107 GERÇEK GIDA 0346 226 13 73

108 GÖKTAN GIDA 241 66 61

109 GÖNLÜGÜR GIDA 0232 433 69 89
110 GÜÇLÜ TOPTAN GIDA YUSUF GÜÇLÜ 0354 237 10 37
111 GÜN GIDA MUSTAFA GÜN 0256 316 03 94
112 GÜNEY GIDA/ BULDAN TİCARET NURETTİN BULDAN 0212 614 18 02
113 GÜVENAL GIDA SUAT AŞÇIOĞLU 0424 225 40 30

114 GÜZEY GIDA RAMAZAN GÜZEY 0414 553 37 99

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 17 / 22

Customer Contact
No Customer Related Porson
Information
115 HABİBOĞLU DIŞ TİC HASAN HABİBOĞLU 0326 221 44 10-3 HAT
116 HAMURCULAR A.Ş NEVZAT HAMURCU 328 97 35
117 HAS GIDA 0332 233 16 00
118 HERO GIDA İBRAHİM ZENGİN, ELİF EREN 0312 399 27 28
119 İHLAS GIDA MUSTAFA KARAKURT 241 66 61

120 KESKİNLER GIDA 238 17 02

121 KILIÇLAR GIDA TARIM ÜR.SAN. HAKKI KILIÇ 238 03 46
122 KIZILBENT GIDA 238 16 10
123 KONAK GIDA ESAT AY 0532 233 28 31
124 KUMLUCA GIDA BAYRAM KUMLUCA 238 18 54
125 LANTEKS GIDA SALİH BEY 323 80 97

126 LARA RESTAURANT 337 47 20

127 LEZİZ BAKLİYAT 337 93 37-38
128 lezzetçi dayı 0507 715 91 46
129 LEZZETSAN 0543 305 87 21
130 MAHMUT HANCIOĞLU GIDA 0541 787 63 63
238 10 56 (215 28 20
131 MAHMUT KILIÇ TARIM ÜR. MAHMUT/MUSTAFA KILIÇ
MUH)
326 285 56 32/0326 285
132 MAHMUT YARIM GIDA ESRA TURUNÇ
59 10 PBX
SEBAHATTİN MEMİŞ/MURAT
133 MEMİŞLER GIDA(İDEAL BAKLİYAT)
MEMİŞ
0324 234 96 66

134 MEPAL GIDA 0542 710 70 99

135 METAŞ GIDA NURİ M. TAŞ 0472 616 48 57
136 MKP GÜVENAL GIDA 0224 636 66 25

137 MNS ÖZLEM GIDA MNS 0236 237 02 00

238 09 77/FAYAT/ZEKİ
138 MURAT GIDA ZEKİ /BİLAL TABUR
BEY
0532 348 19 38/ORHAN
139 MUTLU GIDA ORHAN MUTLU
BEY
140 MUTLU MAKARNA AYKUT GÖYMEN 337 18 84-337 32 62
141 Narin Gıda Fuat Narin 0532 271 94 98
142 NARİN GIDA MEHMET NARİN 0533 665 55 34
143 NARİN GIDA FUAT NARİN 0326 285 52 66
144 NAZLAN GIDA 0546 947 67 09
145 NERGİZ GIDA 0426 214 35 66

146 NEVZAT COMPANY AZAT HOCAOGLU 0552 500 47 47

147 OBA MAKARNA MUSA ÖZGÜÇLÜ/MEHMET KALKAN 323 46 00/357 04 30
148 ORALKAN GIDA 0232 433 55 01
149 Öncel Gıda Sarı Öncel 05323318120
150 ÖNCELLER GIDA BÜLENT ÖNCEL 0507 287 07 60
151 ÖRNEK MAKARNA 337 13 00

152 ÖZ BEŞLER TOPTAN GIDA 0412 251 12 86

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 18 / 22

Customer Contact
No Customer Related Porson
Information
153 ÖZ NEFİS GIDA 0232 697 72 22
154 ÖZAKLAR GIDA 0542 223 78 64
155 ÖZASLANLAR GIDA 0488 213 32 71
156 ÖZDAMARLAR MAKİNA/GIDA İBRAHİM ÖZDAMARLAR 0352 241 34 00
157 ÖZDEMİR GIDA KENAN ÖZDEMİR 464 214 58 64-65

158 ÖZDEMİR GIDA MUH HANİFİ 0537 853 08 53

159 ÖZDEMİR GIDA/ADANA 0322 361 10 14
160 ÖZDEMİR TİCARET ABDULCELİL ÖZDEMİR 0472 312 12 67
161 ÖZERK GIDA 0232 457 85 68
227 62 62/228 11 11/227
162 ÖZKARADENİZ GIDA ABDULKADİR ÖZKARA
11 11
163 ÖZMEN UN ERHAN ÖZMEN 323 32 01
164 ÖZMENLER TARIM ÜRÜNLERİ 337 89 60/ESRA HANIM
165 ÖZNAL DIŞ TİCARET 0224 249 67 47
166 PARLAR GIDA ATAKAN KAHKECİOĞLU 230 27 25 MUH
167 PASTAVİLLA 0232 388 16 82
168 PRADO GIDA ERHAN ATAY 0533 429 67 38
169 PRO GRUP LEVENT ATAMER 0507 607 47 92
170 PÜTÜN GIDA 0324 221 31 37

171 RENKPA GIDA MAHMUT KIZILBENK 239 04 10

172 Sadak gıda Selahhattin Sadak 05338144008
173 SADAKAT GIDA 238 07 26
174 SALİH PAZARLAMA/SALPA GIDA KUBBETTİN ÇETİN 238 07 75
175 SALİNA TUZ 2 RUHAN BEY 03326734206
176 SALİNA TUZ(CİHANKUR) HİMMET BEY 0312 490 44 77

177 SEÇKİN ONUR GIDA 0224 451 69 00

178 SELVA GIDA 0322 239 01 24
179 SELVA GIDA/MAKARNA MEHMET KARAKUŞ 0332 239 01 24
180 SEMİH GÖREN(PAZARLAMA) SEMİH GÖREN 0535 450 32 88
SENA ALTINYILDIZ GIDA VE
181 İHT.MAD.TİC.LTD.ŞTİ.
MEVLÜT BEY 0332 233 97 46

182 SERHAT GIDA 0412 251 24 72

183 SEVİLEN GIDA 0236 613 37 55
184 SEVİNÇLER GIDA ABDULBARİ SEVİNÇ 0532 426 79 43

185 SEYPA GIDA 0266 245 79 90-91

186 SEZGİN YURTSEVEN SEZGİN YURTSEVEN 0535 372 62 66
187 SİMAŞ BULGUR 337 82 92
188 SİMAY YAĞ 0326 456 16 40
189 SÖNMEZOGLU GIDA TARIM MUHİTTİN-IŞIK-HACI SÖNMEZ 238 01 39
190 SULTAN GIDA MUHASEBE 0232 464 12 60

191 SULTANLAR GIDA ŞEVKİ BEY 0532 748 84 26

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 19 / 22

Customer Contact
No Customer Related Porson
Information
192 SUNAR MISIR/NİŞASTA 0322 441 01 65
193 ŞEVKAT GIDA 238 06 79
194 Tarsan Gıda Sefer Tar 0212 796 23 34-35
195 TASLACILAR TARIM 0258 371 18 46
196 TAŞÇI GIDA İRFAN TAŞÇI 0533 276 51 73

197 TAT BAKLİYAT(MEMİŞOGLU) ŞERAFETTİN MEMİŞ 324 454 04 04

198 TAT MAKARNA İLHAMİ / SELAMİ MEMİŞ 337 21 90-91 337 28 40
199 Tesco Kipa Katarina Navratilova 0232 3988888 //5475
200 TESCO KİPA BURÇİN ATILGAN 0533 492 11 96
201 TİRYAKİ AGRO GIDA AHMET TİRYAKİOĞLU 211 97 00
202 TÜM-AL GIDA SAN.TİC. SAN. AŞ. 0332 342 20 07-342 61 08

203 UNAT YAĞ MURAT UNAT 337 99 09

204 UYSAL TİC. AHMET UYSAL 0432 214 20 22
205 UZARLAR GIDA 0434 226 62 73
206 ÜMİT GIDA 0328 814 25 33
207 VOLKAN GRUP BİLAL ÇEKER 215 24 60
208 VURAL ŞEKERLEME ALİ VURAL 0532 261 42 04

209 YALÇINLAR GIDA NEJAT YALÇIN 212 321 38 00 5 HAT

210 YAVUZ KILIÇ GIDA 0412 415 30 87
211 YAYLA AGRO HÜSEYİN GÖNÜL 03242216276-77
212 YAYLA AGRO GIDA 0312 815 49 50
213 YAZAR GIDA SAN.TİC.LTD.ŞTİ. KÖKSAL YAZAR 0312 397 00 33
214 YEDERLER GIDA 0312 397 61 23

215 YEŞİL RİZE GIDA 0312 397 17 70

216 YILDIRIM TİCARET VAHAP YILDIRIM 0436 511 31 66
217 YILDIZ MARKET ZEKERİYA YILDIZ 241 03 32
218 YILDIZLAR GIDA 0482 312 12 07
0216 393 20 34/YİMEKS
219 YİMEKS GIDA
GIDA
220 YÖREMLİ TEKSTİL GIDA MUH 0536 898 78 38 BİLGE 0344 331 33 37
221 YUNPA GIDA 0414 312 31 54

222 YUNUS GIDA YUNUS TÜCCAR 0532 454 56 90

YUSUF ARCA TARIM GIDA ÜR.
223 SAN.LTD.ŞTİ
YUSUF ARCA 238 17 90-238 08 89

224 ZENPA GIDA 0414 511 63 01(3 HAT)

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 20 / 22

2. FOREIGN CUSTOMERS

Customer Contact
NO Customer Related Person
Information
1 Saudi Goody Sabriye ÇAKMAK 0530 386 78 80
2 SUGAT Mustafa MUTLU 0533 616 08 42
3 KAİZER Sabriye ÇAKMAK 0530 386 78 80
4 KOBEBUSSAN Mustafa MUTLU 0533 616 08 42
5 ASAHI Mustafa MUTLU 0533 616 08 42
6 SH ENTERPRISE Sabriye ÇAKMAK 0530 386 78 80
7 Harc Handra Sabriye ÇAKMAK 0530 386 78 80
8 Legend Sabriye ÇAKMAK 0530 386 78 80
9 NISSEI Mustafa MUTLU 0533 616 08 42
10 PORT ROYAL Fatih ÇALIŞ 0532 225 27 07
11 FOODIE Sabriye ÇAKMAK 0530 386 78 80
12 OURHOME Sabriye ÇAKMAK 0530 386 78 80
13 ETS HARRIS Sabriye ÇAKMAK 0530 386 78 80
14 KOSHER FOODS Sabriye ÇAKMAK 0530 386 78 80
15 Total Foods Sabriye ÇAKMAK 0530 386 78 80
16 BluPnetry Fatih ÇALIŞ 0532 225 27 07
17 LEGADOR Sabriye ÇAKMAK 0530 386 78 80
18 TEJI INTERNATIONAL Sabriye ÇAKMAK 0530 386 78 80
19 CHAMPION Sabriye ÇAKMAK 0530 386 78 80
20 NV DAM Sabriye ÇAKMAK 0530 386 78 80
21 Baroody Fatih ÇALIŞ 0532 225 27 07
22 Saudi Goody Sabriye ÇAKMAK 0530 386 78 80
23 National Foods Sabriye ÇAKMAK 0530 386 78 80
24 Allied International Corp. Fatih ÇALIŞ 0532 225 27 07
25 STE BISO (Kongo) Sabriye ÇAKMAK 0530 386 78 80
26 TRANSNATINAL FOODS Fatih ÇALIŞ 0532 225 27 07
27 Eufood Zaher WALİ
28 ASAHI-NISSIN Mustafa MUTLU 0533 616 08 42
29 Aslı Company Sabriye ÇAKMAK 0530 386 78 80

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 21 / 22

Customer Contact
NO Customer Related Person
Information
30 PORT ROYAL Fatih ÇALIŞ 0532 225 27 07
31 C7 GLOBAL Fatih ÇALIŞ 0532 225 27 07
32 İnstitutional Supplıes Fatih ÇALIŞ 0532 225 27 07
33 ZIYAD BROTHERS Fatih ÇALIŞ 0532 225 27 07
34 BIO LUXURY Sabriye ÇAKMAK 0530 386 78 80
35 XIAMEN TYSEN (ÇİN) Sabriye ÇAKMAK 0530 386 78 80
36 LINYI ZHONGQI HUAYE (ÇİN) Sabriye ÇAKMAK 0530 386 78 80
37 TEJI INTERNATIONAL Sabriye ÇAKMAK 0530 386 78 80
38 Kore Müşterisi Sabriye ÇAKMAK 0530 386 78 80
39 WİLLİ FOOD Sabriye ÇAKMAK 0530 386 78 80
Linyi Zhongqi Huaye Food
40 Sabriye ÇAKMAK 0530 386 78 80
Co.,Ltd(Çin)
41 NISSEI KYOEKI Mustafa MUTLU 0533 616 08 42
42 Norteast Fatih ÇALIŞ 0532 225 27 07
43 PANDA Mustafa MUTLU 0533 616 08 42
44 Bio Luxury Sabriye ÇAKMAK 0530 386 78 80
45 Luna Sas Zaher WALİ 0535 594 0090
46 Malezya UNICO Sabriye ÇAKMAK 0530 386 78 80
47 NISSEI Mustafa MUTLU 0533 616 08 42
48 Turbo Ice Mustafa MUTLU 0533 616 08 42
49 Suriye Müşterisi Zaher WALİ 0535 594 0090
50 Hayat Enterprise Mustafa MUTLU 0533 616 08 42
51 Dollar General Mahmut KONAR 0533 694 59 81

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)
 Publish Date : 16.09.2017
PR-23
Add Your Revision Number : 01
PRODUCT WITHDRAWAL AND PRODUCT : 18.02.2019
Company Logo Revision Date
RECALL PROCEDURE Page : 22 / 22

18. RELATED DOCUMENTS AND RECORDS

PR.04 Non-Conforming Product / Service Procedure

FR.08 Non-Conforming Product / Service Report

FM – 54 Product Recall Form
FM – 55 Recall Process Follow-up Form

19. Reference Documents:

* BRC Food Version 8 Matter 3.11: Product Withdrawal and Product Recall

20. RECORDS:

The documents resulting from the implementation of this procedure are kept by the Integrated
Management System Representatives for at least 3 years.

PREPARED BY CONTROLED BY APPROVED BY

FOOD SAFETY TEAM QUALITY ASSURANCE MANAGER GENERAL MANAGER
(Food Safety Team Leader)