Destination: Intelligent

Manufacturing
Automations Applied
Drive innovation, productivity, and revenue
across your manufacturing business
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Automation’s new role

beyond the factory floor
Production delays. Supply chain production network. There are partner administrative workload that can slow
disruptions. Maintenance issues. More and customer relationships to cultivate and down manufacturing processes.
demanding customers. A stricter regulatory manage. There are books to balance and
climate… Today’s discrete and process compliance, sustainability aspirations to be Automation can do more than help you
manufacturers face a daunting list of met. And the processes that support those build great products. It can also help you
challenges beyond just building a great things are great candidates for automation. build a great business. Here’s how.
product at a competitive price.
But many of the enterprise information Manufacturers are dealing with more
Manufacturers were the early adopters of (IT) and operational technology (OT) competition, more regulation, and
automation. You can’t picture a modern systems manufacturers rely on don’t easily more demanding customers. But the
factory without the highly synchronized, interoperate and share data. That creates manufacturers that lead the pack have
highly precise movements of an army of gaps in your manufacturing operations found that intelligent automation is
robots. But there’s more to manufacturing and processes that make it harder to giving them the agility and flexibility
success than what happens on the shop identify and address inefficiencies across they need to thrive in a more crowded
floor. There’s sourcing the right parts and production networks and entire value and competitive market.
materials. There’s anticipating customer chains. Automation can bridge those
demand. There’s processing orders. There’s gaps. It can support smarter, faster, and
orchestrating your supply chain and more accurate processes—and reduce the

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Map Your Course

04 Productivity
05 Sourcing and purchasing
06 Supply chain management
07 Production and maintenance

08 Revenue growth
09 Marketing and sales

10 The customer experience

11 After sales and services

12 Compliance and sustainability

13 Compliance and sustainability

14 Map of key manufacturing use cases

(we promise we won’t make you fold it back up again)

15 Next Steps

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Productivity
The way manufacturers define productivity is changing.
They’re realizing that automating the flow of materials and
information within the enterprise and across the value
chain is just as vital to long-term success as maximizing
throughput on the manufacturing shop floor.

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PRODUCTIVITY

Sourcing and purchasing

The more complex your product, the more complex your supporting
90%
Canon transformed
supplier network. That’s why it’s so critical for manufacturers—process sourcing and processes
and discrete—to take a strategic approach to sourcing and their supplier 90% of invoices without
relationships. And the right strategy needs data. Lots of it. Ingesting and human intervention.
analyzing data at speed is the key to streamlining supplier onboarding.
Read their story
Monitoring supplier performance. Understanding spending patterns with
suppliers and how they affect profitability.

Automation helps you collect, consolidate, and verify the supplier

information to maintain strong relationships and understand the trends
in your spending. You can identify bottlenecks faster, enforce contracts
and compliance more easily, and embrace a more strategic and mutually
beneficial approach to supplier relationships.

Start here Data entry and

processing
Supplier
onboarding
PO, invoice, and
AP processing
Build and manage the supplier relationships
critical to long-term success. Streamline the entry of data across Accelerate the collection and Eliminate manual creation, approvals,
multiple systems for fewer errors verification of supplier information and processing to improve cycle times
and higher process efficiency. such as certifications, contracts, and and increase visibility into payments,
compliance data. cash flow, and utilization data.

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See even more use cases here
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PRODUCTIVITY

Supply chain management 2.5 days

It’s one of the unwritten rules of manufacturing: you’re only as efficient as your Length of time it took to
supply chain. And traditionally, managing supply chain relationships has been build an automation that
a manual, paper-driven, phone-dependent task. But today’s manufacturers took process time from 4
can’t afford to wait to resolve supply chain issues. They want to collect and hours to 2 minutes.
consolidate supply chain data to optimize cross-company workflows to Read Schneider’s story
support more strategic supplier, inventory, and order fulfillment decisions—
while improving supply chain visibility, reducing lead times, and simplifying
compliance and risk management.

Automation is the key to providing the visibility and flexibility that lead to more
efficient and resilient supply chain relationships. It can improve order accuracy
and on-time delivery rates, lower costs, and simplify collaboration. It streamlines
the paperwork and administrative overhead that keeps supply chains humming.

Start here Inventory turnover/ Order Supply chain cycle

Create a more efficient, flexible, and availability fulfillment times and visibility
resilient supply chain network .
Simplify the collection of data Improve the speed and accuracy of Improve vendor management and enforce
needed to forecast demand more order entry, validation, and routing and compliance to keep costs in check and
accurately and plan replenishment automate track-and-trace capabilities integrate data from siloed systems for
cycles to optimize inventory levels. across channels and value chains. improved visibility into partner performance.

UIPATH.COM | DESTINATION: INTELLIGENT MANUFACTURING

See even more use cases here
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PRODUCTIVITY

Production and maintenance

Factories are data-rich environments. The equipment on the shop floor
> 230,000
can generate as much data as it does product. And that data is key to Total labor-hours saved
isolating and eliminating production roadblocks. The challenge is that through automation at BAT.
vital operational data often lives in brownfield, siloed systems—and those Read their story
systems weren’t designed to easily share data. And that makes it hard to get
the big-picture perspective you need to run your operations more efficiently.

With automation, you can collect and consolidate the data you need from
those different sources. And the insight you gain can help you optimize
overall equipment efficiency (OEE), production cycle times, quality
performance, and accurately measure employee productivity. You can see
where and how you’re running at peak performance and what and where
you need to improve your productivity.

Start here Overall equipment

efficiency (OEE)
Production
cycle times
Quality
performance
Establish a single version of the truth for
production and adjacent functions such Integrate data from siloed systems for a Accelerate tasks such as order entry, Streamline quality checks, reduce
as maintenance and quality assurance. holistic view and analysis of equipment quality checks, and inventory updates defects, and improve overall product
performance and maintenance needs. to improve real-time production and process quality.
planning and scheduling.

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See even more use cases here
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Revenue growth
Manufacturers are discovering that the marketing and
sales cycles can set the tone for more profitable, long-term
customer relationships—and that automation can play a
key role in driving revenue growth by shortening the timeline
between a prospect’s initial interest and signing on the
dotted line.

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REVENUE GROWTH

Marketing and sales

It’s not enough to manufacture a great product. Today’s buyers have too $500,000
many choices. And they have high expectations. You have to deliver the saved in cost avoidance
experiences that set you apart from the outset. That means creating smoother, by E.&J. Gallo through
highly personalized customer journeys across multiple channels to convert automation
interactions into transactions.
Read their story

AI-powered automation can help you connect with more potential buyers
and usher them through the sales cycle more efficiently. Automated chatbots
can answer more questions. Robots can support live agent interactions with
the right information at the right time. And automation can help collect and
consolidate the information for more effective go-to-market strategy. Marketing
pros and sales teams can make each interaction more personal, more relevant,
and more likely to turn one-time buyers into lifelong customers.

Start here Sales

growth
Sales and marketing
alignment
Marketing
ROI
Turn interested prospects into loyal buyers
by personalizing engagement. Accelerate lead generation and improve Integrate sales and marketing data Improve conversion rates with more
qualification to focus on high-value to improve collaboration, and accurate customer segmentation
opportunities based on historical enable closed-loop reporting. and behavior analysis, and support
customer data and behaviors. consistent and relevant follow-up.

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See even more use cases here
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The customer
experience
Great customer relationships used to start with a
meeting and a handshake. Things have changed.
Today, manufacturers engage customers across any
number of channels—and the foundation of lucrative
long-term customer relationships is a rich, relevant,
and personalized experience.

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THE CUSTOMER EXPERIENCE

After sales and services

Even in an industrial context like manufacturing, customers now expect
63%
consumer-grade services. They want quick answers to their questions on cut to AHT when Sharp
products, orders, and delivery timelines and engagement via voice, chatbot, implemented automation.
online, or all of the above. They expect personalized interactions and proactive Read their story
communications.

It’s a major paradigm shift for manufacturers who are used to differentiating
themselves on product alone. These days, how a manufacturer does business
can be as critical to success as what they make. But automation can help
manufacturers deliver the high touch, highly personalized engagement
customers want, from the initial stages of the sales cycle to ongoing after sales
and services. Technologies like chatbots and communications mining help
them offer more types of service—and more personalized interactions—without
adding armies of contact center agents.

Fleet and equipment Personalized after Field service

Start here management sales service optimization
Forge customer and field service connections Streamline maintenance workflows and Deliver customized interactions with Deploy intelligent scheduling and
that translate into ongoing value. planning, infuse predictive/AI models, self-service capabilities and data routing of technicians with remote
automate spare parts management and analytics tailored to buying histories monitoring, diagnostics, and efficient
create knowledge base for technicians. and preferences. tracking of part and inventory levels.

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See even more use cases here
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Compliance and
sustainability
More manufacturers are finding that short-term thinking will
only deliver short-term impact. They’re searching for ways
to take a more sustainable approach to business that raises
their prospects for ongoing success—and that puts them in
good stead with key stakeholders and regulatory bodies.

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COMPLIANCE AND SUSTAINABILITY

Compliance and sustainability “When it comes to large,

value-added business
processes, then much more
needs to be considered, up
Keeping track of the data you need to enforce compliance and ensure to and including compliance
sustainability is a big job. You have to collect and consolidate a lot of data rules. For example, how do
from a lot of different sources—including your own facilities and those of I deal with financial data,
your supply chain partners. But a growing number of today’s customers information security? Data
protection?”
are demanding a higher level of transparency and accountability. They
want to know that the products you provide meet their own as well as Read Siemens
Mobility’s story
mandatory regulatory standards. So, it’s critically important to monitor
that data and generate timely, detailed, and accurate reporting.

The question is, how can you do that without distracting your workforce
from the job at hand? That’s where tools like automation, AI, and
document understanding come in. They can tackle the administrative
workload, so you can focus on the production workload.

Start here Data Improved accuracy Credibility

Create a more transparent and aggregation and timeliness and integrity
accountable organization. Consolidate data from multiple Ensure greater accuracy of compliance Improve accountability to regulators,
systems for regulatory reporting. and sustainability materials and enable auditors, and investors with thoroughly
real-time reporting. documented compliance activities.

UIPATH.COM | DESTINATION: INTELLIGENT MANUFACTURING

See even more use cases here
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Map of key manufacturing use cases

Selected set of applied, impactful, intelligent manufacturing automations

Productivity Revenue Customer Compliance and

growth experience sustainability
Sourcing and purchasing Marketing and sales After sales and services Compliance and sustainability
• Invoice processing and exception management • Sales order – data entry, validation, • Dealer and supplier – Automated • Data collection for energy
• Raw material pricing updates and monitoring payment approval data collection and validation consumption, emissions and waste
• Vendor onboarding, updates and performance • Quotes generation, approval and • Integration with 3rd party data
• Service desk integrations
monitoring delivery sources/databases/portals
• Automated legal and compliance checks • Claims/warranty automation
• Process payments and update tax – validation, approvals and • Automated compliance monitoring
information assessments and alerting
Supply chain management
• Customer registrations, data • Service order processing and • Benchmarking and competitive
• Bill of lading creation/updates enrichment analysis
tracking
• Good receipts matching, updates and
amendments
• Transit shipment – contract validation
and monitoring
• Critical parts inventory monitoring
and reporting

Production and maintenance

• Operational visibility through real-time
reporting
• Preventative/predictive maintenance
and updates to plans
• Production/quality control and
decision support
• Incident management and reporting
Take your next step in your automation journey

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Next steps
What does success look like?
You’ve reached the end of this automation atlas. We hope
Sourcing and purchasing: Canon transformed
you found inspiration for creating a successful path to
sourcing and cut 6,000 hours out of invoice
manufacturing transformation.
processing time.
The destination is totally worth the journey—and it’s Supply chain management: Schneider Electric
probably closer than you think. UiPath is ready to provide cut order processing times from hours to minutes.
the expertise you need to get started and create innovative
solutions to your biggest manufacturing challenges. Production and maintenance: BAT used automation
to streamline production and maintenance.
Marketing and sales: E.&J. Gallo streamlined data
Start your manufacturing automation journey today
entry while ensuring accuracy with automation.
After sales and services: Sharp Electronics
boosted customer service productivity by 60%
with automation.
Compliance and sustainability: Siemens Mobility
simplifies compliance through automation.

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