User Manual For HT11 1-3kVA UPS1609917145517
User Manual For HT11 1-3kVA UPS1609917145517
User Manual For HT11 1-3kVA UPS1609917145517
WARNING
WARNING
CONTENTS
1.Electromagnetic Compatibility............................................................................................... 1
2. Introduction ......................................................................................................................... 2
3. System Description.............................................................................................................. 4
3.1 Transient Voltage Surge Suppression (TVSS) and EMI/FRI Filters ............................... 4
3.3 Inverter......................................................................................................................... 4
5. Installation ........................................................................................................................... 6
5.3 Operating procedure for connecting the long backup time model UPS with the external
battery ................................................................................................................................ 9
7. Operation .......................................................................................................................... 14
8. Battery maintenance.......................................................................................................... 15
1.Electromagnetic Compatibility
* Safety
IEC/EN 62040-1-1
* EMI
Conducted Emission.........IEC/EN 62040-2 Class A
Radiated Emission............IEC/EN 62040-2 Class A
*EMS
ESD..................................IEC/EN 61000-4-2 Level 4
RS....................................IEC/EN 61000-4-3 Level 3
EFT..................................IEC/EN 61000-4-4 Level 4
SURGE............................IEC/EN 61000-4-5 Level 4
Low Frequency Signals..............:IEC/EN 61000-2-2
Warning: This is a product for commercial and industrial application in the second
environment-installation restrictions or additional measures may be needed to
prevent disturbances.
NOTICE:
This is a product for restricted sales distribution to informed partners. Installation restrictions or
additional measures may be needed to prevent radio interference.
Operated the UPS in an indoor enviroment only in an ambient temperature range of
0-40°C(32-104°F). Install it in a clean environment, free from moisture, flammable liquids,
gases and corrosive substance.
This UPS contains no user-serviceable parts except the internal battery pack. The UPS on/off
push buttons do not electrically isolate internal parts. Under no circumstance attempt to gain
access internally, due to the risk of electric shock or burn.
Do not continue to use the UPS if the panel indications are not in accordance with these
operating instructions or the UPS performance alters in use. Refer all fault to your dealer.
Servicing of batteries should be performed or supervised by personnel knowledgeable of
batteries and the precautions. Keep unauthorized personnel away from the batteries. Proper
disposal of batteries is required. Refer to your local laws and regulations for disposal
requirement.
DO NOT CONNECT equipment that could overload the UPS or demand DC current from the
UPS, for example: electric drills, vacuum cleaners, laser printers, hair dryer or any appliance
using half-wave rectification.
Storing magnetic media on top of the UPS may result in data loss or corruption.
Turn off and isolate the UPS before cleaning it. Use only a soft cloth, never liquid or aerosol
cleaners.
True Online 1-3k UPS User Manual
1
Introduction
2. Introduction
Congratulations on your choice of the uninterruptible power system(UPS), the UPS comes in
nominal power ratings of 1000VA,2000VA and 3000VA. It is designed to provide conditioned
power to microcomputers and other sensitive electronic equipment.
When it is generated, alternating current is clean and stable. However, during transmission and
distribution it may be subject to voltage sags, spikes and complete power failure that may
interrupt computer operations, cause data loss and even damage equipment. The UPS
protects equipment from these disturbances.
The UPS is a compact, on-line UPS. An on-line UPS continuously conditions and regulates its
output voltage, whether utility power is present or not. It supplies connected equipment with
clean sinewave power. Sensitive electronic equipment operates best from sinewave power.
For ease of use, the UPS features a LCD display to indicate all information for UPS, and
provide kinds of function buttons.
1KVA 2KVA/3KVA
1KVA 2KVA
4
7
5 11
10 9
3KVA
Intelligent slot
Output Socket
Battery ground
Output terminal
Voltage 110Vac~288Vac
Input
Current 6A max. 10A max 16A max
Voltage 24VDC 36VDC 48VDC 72VDC 72VDC 96VDC
Battery Numbers 2 3 4 6 6 8
Current 50A max 35A max 50A max 35A max 50A max 37A max
Output Voltage 200V/208V/220V/230V/240V
Dimension 190*426*
144*353*222 190*374*336
(WxDxH) mm 336
2. Electrical Performance
Input
Model Voltage Frequency Power Factor
1-3KVA Single-phase 40-70Hz >0.98(Full load)
Output
Voltage Power Frequency
Distortion Overload capacity Crest ratio
Regulation Factor tolerance.
105%~130% load:
THD<3%@Fu
transfers to Bypass mode
0.8 lag ll Linear Load
±0.5% of after 1 minutes 3:1
±1% or THD<6%@Fu
normal 130%~150% load: maximum
0.9 lag ll nonlinear
transfers to Bypass mode
load
after 0.5 minute
3. Operating Environment
Temperature Humidity Altitude Storage temperature
0°C-40°C <95% <1000m -20°C-70°C
NOTICE:If the UPS is installed or used in a place where the altitude is above than 1000m,
the output power must be derated in use, please refer to the following:
Altitude (M) 1000 1500 2000 2500 3000 3500 4000 4500 5000
Derating Power 100% 95% 91% 86% 82% 78% 74% 70% 67%
(a) (b)
Fig.3 Output terminal of 3KVA
1). Remove the cover of output terminal
2). Use AWG14 wires for terminal wiring configuration as fig.3(a)
3). Please check if the wires are securely affixed
4). Put back the cover to the rear panel as fig.3(b).
5.3 Operating procedure for connecting the long backup time model UPS with
the external battery
Notice: Please connect the external battery at least 40AH while the charge current is 8A,
at least 20AH for 4A.otherwise may cause damage to the battery.
1. The nominal DC voltage of external battery pack is 36VDC/1kVA, 72VDC/2kVA,
96VDC/3kVA. Connect in series the batteries of the pack to ensure proper battery
voltage. To achieve longer backup time, it is possible to connect multi-battery packs,
but the principle of “same voltage, same type” should be strictly followed.
2. Take out battery cable delivered with the UPS. One end of battery cable is a plug and
the other end has 2 open wires.
3. Connect the RED wire to the “+” terminal of the battery. Connect the BLACK wire to
the “-“ terminal of the battery.
Notice: DO NOT connect the battery plug to the battery socket of UPS first, otherwise, it
may cause electric shock.
4. Connect the external battery plug to the battery socket on the rear panel.
Rectifier indicator:
green--rectifier is normal,
REC green flicker--rectifier is starting,
dark—rectifier is not working
Inv indicator:
green--inverter is normal
Inv green flicker--inverter is starting or tracking with bypass(ECO)
dark—inverter is not working
Bypass indicator:
yellow—bypass is normal
BYP yellow flicker—The main input is ok, But no starting the ups.
dark—bypass is not working
Battery indicator:
yellow—battery discharge or charged
yellow flicker—battery is not connected, battery is low or charger is
BAT
failure
dark—battery is connected
Warn code(WARN),
0-200V/50Hz, 1-200V/60Hz,
Warn information
2-208V/50Hz, 3-208V/60Hz,
4-220V/50Hz, 5-220V/60Hz,
6-230V/50Hz, 7-230V/60Hz,
8-240V/50Hz, 9-240V/60Hz)
off( )
7. Operation
8. Battery maintenance
1-3KVA UPS only requires minimal maintenance. The batteries used for standard models are
value regulated, sealed lead-acid, maintenance free battery. When being connected to the
utility power, whether the UPS is turned on or not, the UPS keeps charging the batteries and
also offers the protective function of overcharging and over-discharging.
lThe UPS should be charged once every 4 to 6 months if it has not been used for a long
time.
lIn the regions of hot climates, the battery should be charged and discharged every 2
months. The standard charging time should be at least 12 hours.
lUnder normal conditions, the battery life lasts 3 to 5 years. In case if the battery is found
in bad condition, earlier replacement should be made.
lBattery replacement should be performed by qualified personnel.
lReplace batteries with the same number and same type of batteries.
lDo not replace the battery individually. All the batteries should be replaced at the same
time following the instructions of the battery supplier.
This section describes checking the UPS’ status. This section also indicates various UPS
symptoms a user may encounter and provides a troubleshooting guide in the event the UPS
develops a problem. Use the following information to determine whether external factors
caused the problem and how to remedy the situation.
10.1 Checking UPS status
It recommended that checking the UPS operation status every six months.
l Check whether the UPS is faulty: Is the Fault Indicator on? Is the UPS sounding an
alarm?
l Check whether the UPS is operating in Bypass mode. Normally, the UPS operates
in Normal Mode. If it is operating in Bypass Mode, stop and contact your local
representative, or Channel Support.
l Check whether the battery is discharging. When the utility input is normal, the
battery should not discharge. If the UPS is operating in Battery Mode, stop and
contact your local representative, or Channel Support.
10.2 Adjust the factors caused the problem
When the fault indicator is on, press FUNC button to see the fault code and warn code. Fault
and warn codes are listed as following:
Code Event Possible cause Solution
7 Warn: Battery not Battery not connected Check battery connections or
connected or weak or weak battery replace the batteries
battery
10 Warn: EPO Emergency power off Short the EPO terminal 1&2 to
activate EPO
16 Warn: Input Utility is failure /
voltage abnormal Input surge protector If utility is normal but rectifier is not
opens working, reset input surge protector
18 Warn: Line neutral Input Line and neutral Check the polarity of line wire and
wires reversed/PE is reversed neutral wire
not grounded PE wire is not Check if PE on input plug is shorted
connected correctly in with UPS rear panel. If not ,contact
UPS with distributer or service center. If
yes, please check PE wire in input
power socket
20 Warn: Bypass Bypass voltage is out Check if utility power is indeed out of
voltage abnormal of bypass range or is range.
off
24 Warn: Bypass over Load is on bypass and Remove some loads to ensure that
load is overload total loads is less than 95% of rated
capacity
26 Warn: Bypass Load is on bypass and Remove some loads and restart
overload timeout overload. Overload UPS again. When UPS is working
time is longer than the normally, turn on loads one by one.
overload capacity of
bypass. UPS will
shutdown output and
loads will loss power.
28 Warn: Bypass Bypass frequency is /
frequency is out of out of synchronous
synchronous range.
range
30 Warn: Transfer Transfer times Check if output is overload or some
times over limit in between inverter and loads are shorted. Remove the
1 hour bypass is over 5 in failure loads and restart the UPS or
recent 1 hour. UPS wait for starting inverter
works in bypass mode. automatically.
32 Warn: output Something shorted Please remove all loads from UPS
shorted output. Check if UPS output is
shorted. If not, please check all
loads.
34 Warn: End of UPS works in battery Please save your data when UPS
discharge mode for long time alarm “utility fail”
after utility failure. UPS
output will be off until
utility power is on.
47 Fault: Rectifier Bus over voltage, bus Please contact with distributer or
fault unbalance, rectifier service center.
starting failure, bus
under voltage, input
fuse is off
49 Fault: Inverter fault Inverter over voltage, Please contact with distributer or
inverter under voltage, service center.
51 Warn: UPS over Environment Please ensure that nothing blocks
temperature temperature is higher ventilation and environmental temp
than permitted point, must be 0~40°C
ventilation is blocked
53 Fault: Fan failure One or more fans are Please contact with distributer or
failure, fan wires are service center
loosen
55 Warn: Inverter Loads are on inverter Remove some loads to ensure that
overload and over the capacity total loads is under the capacity of
of the UPS the UPS
57 Warn: Inverter Load is over the Remove some loads to under 95%,
overload timeout capacity of the UPS UPS will transfer to inverter
and timeout, UPS will automatically
transfer to bypass
mode if bypass is
available
65 Warn: Battery low UPS works in battery Recover input power or save data
and battery voltage is upon “battery low”
low
71 Fault: Charger There is no charger Please contact with distributer or
fault output. service center
72 Warn: input over Abnormal large current Please contact with distributer or
current enter in rectifier. service center
74 Warn: Manual UPS will shutdown /
shutdown output or transfer to
bypass mode
/ Battery discharge The battery has not Charge the battery for more than 10
time diminishes been fully charged hours
UPS is overload Check the loads and remove some
devices
Battery aged Replace the batteries. Please
contact with distributer or service
True Online 1-3k UPS User Manual
19
Trouble Shooting
There are two types of intelligent slot for option: DB9, phoenix terminator.
Max output current for intelligent slot is 1A.
The functions of intelligent slot are listed as fig.7:
5 3 9 4 8 7 2 6 1
Annex B. EPO
EPO(emergency power off) is optional function to shutdown UPS completely at emergency
condition. This function can be activated through a remote contact provided by the user. It
requires opening NO and +24V at normal operation. EPO is activated when shorting NO and
+24V.
BYPASS
VAC VAC
CONVERTER
INPUT OUTPUT
LOAD
4) Frequency setting: Press ON/OFF to choose voltage and enter in frequency setting. Press
FUNC to change rated frequency. Shown as following:
5) Mode setting: press ON/OFF to choose frequency and enter in mode setting, press FUNC
to change mode. First code: n-normal mode, E-ECO mode. Second code indicated
current voltage/frequency are listed in description of main menu in section 6.
6) Protocol setting: press ON/OFF to choose mode and enter in protocol setting. Codes are
shown in LOAD, press FUNC to change protocol.
The ID number of the UPS is displayed as 01-09, default 01.
7) Protocol setting: press ON/OFF to choose mode and enter in protocol setting. Codes are
shown in LOAD, press FUNC to change protocol. First code: 0-Modbus, 1-SNT,
“CC”-current protocol.
BYPASS
VAC
Hz
CONVERTER
INPUT OUTPUT
MODE
LOAD
9) Press ON/OFF to save current setting and exit. If want to change, press FUNC and repeat
the procedures above.
10) If you want to exit from setting mode and give up saving, press ON/OFF and FUNC
together for 2.5 seconds when in setting mode.
11) Restart and check if the setting is right.