HPC 4

1-2 Global Supply Chain process
Answer: customer relationship management.
Supplier relationship management.
3-10 key challenges in the supply chain management in hotels
 Answer: Variable demand of the hotel industry is a key challenge as it makes it difficult to
have a uniformity in the SCM processes. Cancellations and external factors add to the
trouble.
 Product lifecycle traceability is a key challenge leading to additional wastage.
 New competition and emerging markets can disrupt existing supply chain leading to new
players.
 Automation is a boon and a challenge as well as it is adding new players in the supply
chain while dislodging a lot of others leading to a continuously evolving ecosystem of
logistics and supply chain.
 Due to a lot of products leading to numerous suppliers, supplier performance can be a
key challenge leading to unnecessary disruptions in supply chain management.
 Transportation and other logistics constraints can always pose a challenge to the hotel
industry.
 Creation of new demands from customers due to innovation and changing service
patterns.
 Lack of training regarding logistics and supply chain within the hotel industry.
11-15 reasons that define the purpose of supply chain management.
 The hotel industry has an extremely complex supply chain

 There are multiple stakeholders involved in the supply chain of the hotel industry
 Usually, a large inventory is required which increases inventory holding cost
 A huge number of perishable goods can account for wastage and increased cost
 External factors and Seasonality of the hotel industry make it difficult to forecast
requirements accurately
16-22 tips for lean logistic
 Booking data should be integrated into an effective way of ordering.

 Historical data are useful for eliminating waste.
 Pooling resources (even with hotel competitors) to minimize waste can be effective.
 Suppliers with lesser turnaround time should be sourced.
 Greater usage of automation.
 Using First in First out during storage for perishables and other food-related products.
 Real-time inventory monitoring is crucial.
23-25 Beginning of a typical supply chain
Ecological
Biological
Political regulation of natural resources.
1. What is the difference between customer relationship management and supplier relationship
management ?
Ans: CRM software is designed to move the sales process along and to keep customers happy. All
departments can use the same database to record their interactions with customers, eliminating
duplicate efforts. It can also record interactions by email, telephone and even social media. Advanced
CRM software can also predict what clients are likely to buy based on past behavior.
SCM software tracks and executes company processes, including design, procurement, manufacturing,
production, distribution, sales and order fulfillment.
2. What is the primary objective of the Supply Chain Management?
Ans: The main objectives of Supply chain management are to improve the overall organization
performance and customer satisfaction by improving product or service delivery to consumer.
3. The SCM in the hospitality industry has already taught multiple companies over the years to not just
argument revenues and profit but provide a well-tailord and well-planned supply distribution stages,
channels and phases to the upkeep of the business operation. Thus, creating a smooth supply chain flow
that benefi not just the gray areas of production but also the over absent or scare? How would
technology dictate the inhale and exhale of the various elements involved in the supply chain
management.
Ans: technology has led the way, enabling scm to become faster and more efficient. With tecnology,
through warehouse and transport systems, businesses are able to provide data-capture, improve labor
management, monitor resource and reduce stock losses with real time stock checkin. Many technologies
exist today that will help you when managing your supplies and inventory.

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1-2 Global Supply Chain process

Answer: customer relationship management.

Supplier relationship management.

3-10 key challenges in the supply chain management in hotels

11-15 reasons that define the purpose of supply chain management.

 The hotel industry has an extremely complex supply chain

16-22 tips for lean logistic

 Booking data should be integrated into an effective way of ordering.

23-25 Beginning of a typical supply chain

Political regulation of natural resources.

2. What is the primary objective of the Supply Chain Management?

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