Vutek 3r Series User Manual
Vutek 3r Series User Manual
Vutek 3r Series User Manual
Maintenance Guide
Copyright © 2002-2020 Electronics for Imaging, Inc. All rights reserved.
All trademarks, registered trademarks, and product names used in this document are the property of their respective owners.
The information contained in this document is confidential and proprietary to Electronics for Imaging, Inc (EFI). This information is provided
only to authorized representatives of EFI and EFI customers solely for the purpose of facilitating the use of EFI’s products. No information
contained herein may be disclosed to any unauthorized person for any purpose whatsoever without the prior written consent of EFI.
EFI makes no representations or warranties with respect to the contents of this document. Further, EFI reserves the right to revise or
change this publication and the products it describes without notice.
This product may be covered by one or more of the following U.S. Patents
5,109,241, 5,150,454, 5,170,182, 5,212,546, 5,260,878, 5,276,490, 5,278,599, 5,335,040, 5,343,311, 5,398,107, 5,424,754, 5,442,429,
5,459,560, 5,467,446, 5,506,946, 5,517,334, 5,537,516, 5,543,940, 5,553,200, 5,563,689, 5,565,960, 5,583,623, 5,596,416, 5,615,314,
5,619,624, 5,625,712, 5,640,228, 5,666,436, 5,682,421, 5,729,665, 5,745,657, 5,760,913, 5,799,232, 5,818,645, 5,835,788, 5,859,711,
5,867,179, 5,937,153, 5,940,186, 5,959,867, 5,970,174, 5,982,937, 5,995,724, 6,002,795, 6,025,922, 6,035,103, 6,041,200, 6,065,041,
6,081,281, 6,112,665, 6,116,707, 6,122,407, 6,134,018, 6,141,120, 6,166,821, 6,173,286, 6,185,335, 6,201,614, 6,209,010, 6,215,562,
6,219,155, 6,219,659, 6,222,641, 6,224,048, 6,225,974, 6,226,419, 6,238,105, 6,239,895, 6,256,108, 6,269,190, 6,271,937, 6,278,901,
6,279,009, 6,289,122, 6,292,270, 6,299,063, 6,310,697, 6,321,133, 6,327,047, 6,327,050, 6,327,052, 6,330,071, 6,330,363, 6,331,899,
6,337,746, 6,340,975, 6,341,017, 6,341,018, 6,341,307, 6,347,256, 6,348,978, 6,356,359, 6,366,918, 6,369,895, 6,381,036, 6,400,443,
6,429,949, 6,449,393, 6,457,823, 6,476,927, 6,487,568, 6,490,696, 6,501,565, 6,519,053, 6,539,323, 6,543,871, 6,546,364, 6,549,294,
6,549,300, 6,550,991, 6,552,815, 6,559,958, 6,572,293, 6,590,676, 6,599,325, 6,606,165, 6,616,355, 6,618,157, 6,633,396, 6,636,326,
6,637,958, 6,643,317, 6,647,149, 6,657,741, 6,660,103, 6,662,199, 6,678,068, 6,679,640, 6,687,016, 6,707,563, 6,741,262, 6,748,471,
6,753,845, 6,757,436, 6,757,440, 6,778,700, 6,781,596, 6,786,578, 6,816,276, 6,825,943, 6,832,865, 6,836,342, 6,850,335, 6,856,428,
6,857,803, 6,859,832, 6,866,434, 6,874,860, 6,879,409, 6,885,477, 6,888,644, 6,905,189, 6,930,795, 6,950,110, 6,956,966, 6,962,449,
6,967,728, 6,974,269, 6,977,752, 6,978,299, 6,992,792, 7,002,700, 7,023,570, 7,027,187, 7,027,655, 7,031,015, 7,046,391, 7,054,015,
7,058,231, 7,064,153, 7,073,901, 7,081,969, 7,090,327, 7,093,046, 7,095,518, 7,095,528, 7,097,369, 7,099,027, 7,105,585, 7,116,444,
7,177,045, 7,177,049, 7,177,472, 7,204,484, 7,206,082, 7,212,312, 7,229,225, 7,233,397, 7,233,409, 7,239,403, 7,245,400, 7,248,752,
7,259,768, 7,259,893, 7,280,090, 7,296,157, 7,301,665, 7,301,667, 7,301,671, 7,302,095, 7,302,103, 7,304,753, 7,307,761, 7,342,686,
7,343,438, 7,349,124, 7,365,105, 7,367,060, 7,367,559, 7,389,452, 7,396,119, 7,396,864, 7,397,583, 7,397,961, 7,426,033, 7,431,436,
7,433,078, 7,453,596, 7,460,265, 7,460,721, 7,461,377, 7,463,374, 7,466,441, RE36,947, RE38,732, D341,131, D406,117, D416,550,
D417,864, D419,185, D426,206, D426,206, D439,851, D444,793.
B 01/11/2018 Added Grease Gun, PRESSOL part number to Printer Maintenance Log; changed wiping LED
glass to every eight hours; added chiller fluid level check; updated air quality check and
requirements.
C 01/19/2018 Changed Nylon Brush and added part number; reformatted document for flow and usability.
D 02/09/2018 Re-arranged Maintenance Task intervals; changed Semi-Annual filter maintenance to an Oper-
ator task; updated Common Maintenance Items in the Printer Maintenance Log; added addi-
tional procedures.
E 07/23/2018 • Corrected section 2.1 and Maintenance Log to clean Print Head plate with Jet Surface Cleaner • DR 5165
(part# 45119466) and not IPA.
• Small text edits to pgs. 37 and 38. • DR 5119
F 08/13/2018 Changes to 4hr routines and Print Head Cleaning routine. Added additional Common Mainte- DR 5194
nance Items.
G 10/04/2018 Added printer model to top of Maintenance Log. Removed contact table and instruction text DR 5304
from Log.
H 02/14/2019 • Added “Apply print head cleaning solution to the wipe and then” at start of step 6 for 3.2 Clean • DR 5517
print heads. in 4 Hour Maintenance.
• Changed IPA to roll conditioner to step 2 for 2. Clean the T (Tension) rubber roller. in 40 Hour • DR 5518
Maintenance
I 05/21/2019 Added section 8.2 Create a printer backup. to Quarterly Maintenance DR 5687
J 10/03/2019 Updated style and added video links. Added/edited notes on pgs. 33 and 36. DR 5849
K 05/26/2020 Added section 7.5 Clean the carriage home sensor. DR 6296
Maintenance Guide
1.0 Introduction
1.0 Introduction
The guide provides instruction for certified operators to perform the required routine maintenance tasks. Download the latest version
of this document at https://inkjet.support.efi.com .
1.1 Welcome
Welcome to the EFI Printer Maintenance Guide. Please take the time to get well acquainted with your printer by reading
this document and the corresponding Operations Guide. The more you know and understand about your printer, the
greater safety and production value you will derive from it.
Additional information is available in separate documents, which can be found here: https://inkjet.support.efi.com
Ensure all required items are on-hand before beginning any maintenance procedure. Required items can be found in the
Required Items List section of this document.
NOTE: You must read and understand the following documents prior to operating or servicing this printer.
1.3 Safety
Use caution when performing maintenance tasks on your printer. Adhere to all safety precautions described in the Inkjet
Printer Safety Guide. Make sure nothing gets caught in moving parts. Do not perform maintenance procedures while the
printer is in production. Keep all open flames and other burning materials (such as cigarettes) away from the printer.
Safety comments and instructions should be read and observed to avoid personal injury and/or printer damage. These
comments are highlighted as follows:
WARNING:
• Comments in a red highlighted box with triangle symbol
• Used when failure to follow will result in operator injury or printer damage
Example:
Warning: Contact between the moving carriage and a foreign object can
cause injury and damage.
CAUTION:
• Comments in a yellow highlighted box
• Used when failure to follow could result in operator injury or printer damage
Example:
Caution: Do not apply excessive pressure. Do not try to insert the corners of
the wipes into the print head nozzles.
NOTE:
• Comments in italics
• Used when failure to follow could result in printer errors
• Used when describing helpful tips
Example:
NOTE: The second wiping must be with a dry wipe to prevent print head cleaning fluid from potentially entering
the print head.
Figure 1-1 Hood Open, (Left), Installing Pin, (Middle) and Pin Installed, (Right)
CLICK TO PLAY
Customer Care
Order Parts
Canada [email protected]
Mexico
South America
The Printer Maintenance Log lists the maintenance tasks, as well as the means for tracking the completion of each item.
Print the first side once per week for daily and weekly tasks, and print the second page once per year for less frequent
maintenance. When filling out the Maintenance Log, record the current date and time (if applicable), and write your
initials in the space provided. Please retain copies of the Maintenance Log. Field Engineers will often ask to review your
maintenance records during service visits.
Eye contact
• Immediately flush with cool water (≥15 minutes)
• Seek medical attention
Ingestion
• Do not induce vomiting; drink two glasses of water
• Seek medical attention
Skin contact
• Remove contaminated clothing
• Flush with plenty of cool water and non-abrasive soap
• Seek medical attention if irritation develops
Inhalation
• Move person to fresh air
• Seek medical attention if symptoms develop
Maintenance Guide
2.0 Scheduled Maintenance
To help you service your printer, we provide a Maintenance Log which makes tracking routine maintenance easy. The
Maintenance Log provides you with a list of preventative maintenance tasks, as well as the means for tracking the
completion of each task. Please keep your maintenance log up to date. Your EFI Service Engineer will review your
maintenance log during scheduled visits.
Maintenance Guide
3.0 Every 4 Hours
Directions:
NOTE: Before wiping the print heads, clean any accumulated ink residue around the print head area and the
bottom of the carriage (print head plate). This procedure should be carried out daily, at minimum, or if
needed, every 4 hours of production.
Directions:
NOTE: Print head wiping should not proceed until ink system is completely warmed.
2. From the printer Front End in Print Heads Maintenance pane, set the Duration to 3 seconds.
3. Click the Purge button to perform a three second Ink Purge, Figure 3-1.
A Purge button
4. Open the printer hood and insert the retaining pins into the LH and RH pin sockets.
6. Apply print head cleaning solution to the wipe and then position the
wipe between your fingers, Figure 3-3, and place wipe parallel to the
print head plate at the carriage rear, Figure 3-4.
7. Wipe the print head faces of one color in one motion toward the
carriage front. Take care to wipe only one color at a time; do not
allow the wipe to contact the adjacent print heads or contamination
may occur.
Figure 3-3 Holding wipe between fingers
Caution: Do not apply excessive pressure. Do not try to insert the corners of the wipes into the print
head nozzles.
8. Pull the used portion of wipe through your fingers as ink accumulates on the wipe. When no clean portion remains, discard the
wipe.
Figure 3-5 Advancing to clean portion of wipe, Left, and discarded wipe, Right
9. Repeat steps 5. through 8. for the remaining colors.
10. From the printer Front End in Print Heads Maintenance pane, set the Duration to 3 seconds.
11. Click the Purge button to perform a three second ink purge, Figure 3-1.
12. Fold a DRY, lint-free wipe in half, and half again as described earlier, Figure 3-2.
13. Dry-wipe the print head faces in the same way as described earlier.
14. From the printer front end, print a Nozzle Test and analyze, Figure 3-7.
• If Nozzle Test is acceptable, the procedure is complete. Proceed to step
• If Nozzle Test is not acceptable, proceed to Perform print head care., focusing on those color channels indicating nozzle out
or nozzle misdirects, Figure 3-6.
EXAMPLE: The magenta and cyan channels both displayed Nozzle Out conditions in Figure 3-7. The operator cleared the white,
yellow, and black channels to purge only the magenta and cyan print heads, Figure 3-6, and used a wet wipe.
Figure 3-6 Purge section, only Magenta and Cyan channels selected
Figure 3-7 Nozzle Test - Nozzles Out, (Left) and Acceptable Nozzle Test after Wiping, (Right)
Directions:
Caution: Never wipe the print heads with IPA. Always wear latex gloves to prevent alcohol
absorption through the skin.
Maintenance Guide
4.0 Every 8 Hours
Caution: Impurities in the air system are a major cause of print damage and printer defects!
Directions:
• Follow all manufacturer recommendations for maintenance and care of the facility compressed air system, point of use air
filtration/drying systems, and any other third-party compressed air quality control equipment in order to maintain a constant,
clean, and dry compressed air supply to the printer. Also see Check last chance air and water filters.
Directions:
Caution: Always wear PPG (personal protective gear) when working with inks or fluids.
1. Open the printer hood and insert the retaining pins into
the LH and RH pin sockets.
2. Turn the Vacuum control knob to zero.
4. Using the scraper, carefully remove all ink deposits from the
print platen surface, Figure 4-3.
5. Using a lint-free wipe and IPA, thoroughly wipe down the print
platen surface again.
6. Using the tip cleaner tool or needle, make sure that each print
platen hole is perfectly clean and free of ink, Figure 4-4. Figure 4-3 Scraping print platen
Figure 4-4 Tip Cleaner Tool, (Left) and Cleaning with a needle, (Right)
7. Dampen a lint-free wipe with IPA and thoroughly clean the surface of the print platen again.
8. Remove the retaining pins after completing tasks.
Directions:
1. Manually move the carriage so that the measure media sensor is exposed at the printer rear.
2. Open the printer hood and insert the retaining pins into the LH and RH pin sockets.
3. Using a lint-free wipe and IPA, thoroughly clean the underside of the sensor, Figure 4-5.
Directions:
1. From the printer front end, click and hold the Carriage Right button, highlighted, Figure 4-6, so that the ink sink is completely
exposed, Figure 4-7.
Figure 4-6 Front End Software Toolbar, Carriage Right button highlighted
3. Dampen a lint-free wipe with IPA and thoroughly wipe down the sink to remove the ink deposits, Figure 4-8.
Directions:
1. From the printer front end, Carriage H Motor pane, Figure 4-9, set the Move to
Position field to 35 and click the Move to Position button. This raises the carriage to A
the top position to expose the LED lamp glass.
2. Open the printer hood and insert the retaining pins into the LH and RH Pin sockets.
3. Wipe down lamp lenses with a lint-free wipe and isopropyl alcohol.
4. If there are particles stuck to the glass, carefully remove them using a
scraper with blade, Figure 4-12, then wipe both surfaces again.
Figure 4-11 Wiping LED Lens surface
Caution: Avoid scratching lamp lens surfaces; do not touch the lens surface.
Figure 4-12 Scraping LED lens surface, (Left) and Scraper (Right)
Directions:
Directions:
1. Open the printer hood and insert the retaining pins into the LH and
RH pin sockets.
2. Using a lint-free wipe and IPA, thoroughly clean the left and right
carriage crash sensors, Figure 4-14.
Directions:
Caution: Always wear PPG (personal protective gear) when working with inks or fluids.
1. Open the printer hood and insert the retaining pins into
the LH and RH pin sockets.
2. Dampen a lint-free wipe with print head cleaning fluid.
3. Hold the lint-free wipe against the print head face for 20
seconds, allowing the wipe to absorb excess ink from the
print head.
4. Repeat for all print heads of the same color and then
Discard the wipe.
5. Repeat steps 2. through 4. for all channels.
6. Click the Purge button to perform a three second ink
purge, Figure 4-9 and repeat 3 second purge.
7. Perform Clean print heads. procedure.
8. Remove the retaining pins after completing tasks. Figure 4-15 Holding wipe against print head face
NOTE: These activities are extremely useful in recovering poorly performing print heads.
Maintenance Guide
5.0 Once Daily Maintenance
Directions:
NOTE: Even if you are not using the white ink system, you must Purge the two white INK CHANNELS, stir the ink
channels, operate the mixer in the white Main Ink Tank, and perform a 2 second purge on both white ink
channels at least once a day.
NOTE: Print a small WHITE print job at least once a day to maintain the print head quality.
1. Open the Tools tab and select the White Stirring option. The
White Stirring dialog box opens, Figure 5-1.
2. Click the Main Tank Mixer and the Ink System Stirring ON radio
buttons and click Close.
3. Wait for two minutes and re-open the White Stirring Dialog and
click the Main Tank Mixer and the Ink System Stirring OFF radio
buttons and click Close.
4. Perform a 2 second Purge on White Channels only.
5. Dry wipe the White print head faces, allowing the wipe to absorb
excess ink from the print heads.
6. To make the White Stirring option automatic, open the PRERENCES
dialog box.
7. Click the check box next to Automatic White Stirring, shown in Figure 5-2. When this option is activated, the Stirring system
and the Main Tank Mixer will be automatically activated every half an hour.
NOTE: Even if Automatic Ink Stirring is activated, purge the two white ink channels and perform a 2-second purge
on both white ink channels at least once a day and print a quality control job with white ink.
Maintenance Guide
6.0 Every 40 Hours
Directions:
Directions:
4. Repeat the wiping and advancing until the entire roller has been wiped clean.
5. Remove the retaining pins after completing tasks.
Directions:
4. From the printer front end, enter 200 mm into the Media
Forward tool bar.
6. Repeat the wiping and advancing procedure until the entire roll is Figure 6-4 Cleaning Y Shaft roller
wiped clean.
7. Remove the retaining pins after completing tasks.
Directions:
1. Open the printer hood and insert the retaining pins into the LH and
RH pin sockets.
3. Manually rotate and clean: the metal press roller; the outside input
feed roller; and the outside collector roller, Figure 6-5.
5. Press the Feed button (Figure 6-6) to advance the rear feed roller until the unexposed portion is visible.
6. Repeat the wiping and advancing procedure until the entire roller is wiped clean.
8. At the printer front end, select the Free-fall Continuous Collector check
box, Figure 6-7.
9. Repeat wiping and advancing until the entire roller is wiped clean.
10. Remove the retaining pins after completing tasks. Figure 6-7 Free-Fall Continuous Collector checkbox
Directions:
2. Locate the grease fittings, four total. Figure 6-8 Removing Rear Panel
B B
Directions:
Caution: Check waste container level more frequently during periods of high
production or when adding ink to the printer.
2. Open top waste container door and check waste levels; empty if more than half full.
3. To empty, connect a drain hose with quick disconnect to drain, open drain valve and empty into an approved waste container.
Directions:
1. Manually move the carriage 24” from HOME position; this exposes the HOME carriage rail ends.
2. Open the printer hood and insert the retaining pins into the LH and RH pin sockets.
3. Wipe down both the LH and RH carriage rail ends with a lint-free wipe.
Figure 6-14 Grease at Carriage Rail End (Left) and Wiping grease (Right)
4. Remove the retaining pins after completing tasks.
5. Return carriage to HOME position.
Directions:
Directions:
Maintenance Guide
6.0 Monthly Maintenance
Directions:
• Dampen a lint-free wipe in isopropyl alcohol and wipe down all the printer's covers, especially the ventilation areas.
Directions:
1. Open the printer hood and insert the retaining pins into the LH and RH pin sockets.
2. Vacuum the LOWER cable carrier shelf using a bristle attachment.
Directions:
1. Power down the printer.
2. Loosen exhaust vent housing captive screws.
3. Remove metal exhaust housing.
Figure 7-4 Metal Exhaust Vent Housing (Left and Middle) and Vacuuming Exhaust Fan (Right)
Directions:
1. Open the printer hood and insert the retaining pins into the LH and RH pin sockets.
2. Dampen a lint-free wipe with IPA and fold in half.
3. Wipe down entire length of the linear encoder strip located on the top of the printer beam.
Directions:
The carriage home sensor is an optical flag sensor that denotes the carriage location to the printer’s FE software.
1. To access the carriage home sensor, begin by removing the carriage cover.
2. With the cover removed, locate the sensor in the middle of the carriage,
directly above and behind the print head driver boards. (See Figure 7-6.)
NOTE: The carriage home sensor has a red LED light facing forward
on the sensor.
3. Once the sensor has been located, gently clean the sensor free of dust and
debris using a foam swab dampened with IPA.
NOTE: The red LED light on the front of the sensor will go off and on during
the cleaning process.
Maintenance Guide
8.0 Quarterly Maintenance
Directions:
1. Open the printer hood and insert the retaining pins into the LH and RH pin sockets.
2. Power down the printer.
3. Remove the carriage cover and identify the degasser locations.
4. Inspect the degasser tubes; look for areas of wear or loose connections.
A
B
B
A
B
1. From the File menu, select Export > Printer Settings and Status.
2. Choose a directory to write the backup file to. The default directory will be: c:\Users\EFIUser\Documents, but you can place
the file in any directory.
NOTE: The default file name includes the printer serial number and the date that the backup was created, but this
too can be changed.
3. From this directory, you can copy this file to an external file server, memory stick, or it can be emailed.
Maintenance Guide
8.0 Semi-Annual Maintenance
Directions:
NOTE: As part of regular maintenance, all the Primary Ink Filters should be replaced regularly.
4. REMOVE the ink filter from the protective bag and retain the bag. Verify the bleeder cap is tight.
Figure 9-3 Plastic cap, Left, and Plastic cap on Ink Line, Right
6. Place the empty ink filter bag over the old Ink
filter and gently invert filter into bag to
capture ink spills.
Figure 9-4 Unscrewing LOWER Ink Line with filter in bag to collect waste ink
7. Carefully disconnect the lower left ink tube from the ink pump and filter and retain tube.
Caution: Take caution when removing these ink lines to reduce ink splatter.
8. Discard bag and old filter in accordance with your local environmental regulations.
9. Connect retained tube to new filter and Ink Pump and tighten fittings.
10. Carefully remove the caps from both the upper and lower ink tubes and reconnect them to the filters, one at a time, and hand-
tighten ink line to new primary ink filter.
11. Place primary filter compression fitting gauge between filter and ink line.
12. Hold tube while tightening fitting to prevent tube from twisting.
Maintenance Guide
10.0 Required Items List
Maintenance Guide
VUTEk 3r & 5r Series Maintenance