Sequential Persuasion

Download as pdf or txt
Download as pdf or txt
You are on page 1of 16

Sequential

Persuasion

EPC646
OCTOBER 2022
PUAN JENNETA IBRAHIM
• Pregiving creates a sense of indebtedness
• Seen in Regan's (1971) study
• Also seen in the real world
• Example - Suit Salesman
• Study by George, Gournic, and McAfee
(1988)
Pre-Giving • If women allow men to buy them drinks,
both men and women perceive the women
to be more sexually available than if the
drinks are refused.
• Beware of unfair exchanges
• When pregiving is perceived as a bribe or a
pressure tactic, it decreases compliance
• Liking Explanation

• Gratitude Explanation
Why is Pregiving
Persuasive? • Impression Management and
Internalized Social Norm

• Based on the Norm of Reciprocity


• If a person agrees to a small, initial request,
he/she is more likely to agree to a
subsequent larger request.
• The persuader is more interested in the
second, larger request than the first
The "Foot in • Study by Freedman and Fraser (1966)
• Initial Request - Housewives were asked if
the Door" they would participate in a survey about
household products
Strategy • Follow-up Request - Housewives were later
(FITD) asked to allow a team of 5 or 6 men to go
through their houses for 2 hours to classify
all of the household products that were
there
• Results: 50% of those exposed to the "Foot in
the Door" complied, compared to 25% of the
control housewives
• Bem's (1972) Self-Perception Theory
• People come to know about their attitudes, emotions,
and other internal states by inferring them from their
Why is a Foot in own behavior

the Door so • When you agree to comply with a small request, you
see yourself as an altruistic person who is likely to
persuasive? help
• However, people may be less willing to comply with a
request if they think most other people would reject
the request
• The following conditions play an important role in
determining the effectiveness of the FITD tactic:
• Size of the initial request - must be small enough to
ensure compliance, but not so small as to appear trivial
• Who makes the requests - first and second requests need
When does a not be made by the same requester
• External incentives to comply - should not be present
Foot in the • Labeling - positive social labeling can help

Door Work? • Preference for consistency - If a person agrees to an


initial request, then he/she should be motivated to
behave consistently
• Time Interval between requests - 2-3 days is best
• Prosocialness of the request - use social causes rather
than personal reasons
• By telling someone that you feel wonderful
when they ask how you are, you may make
yourself feel committed to behave in such a
The Foot-in- way that is consistent with that declaration
• According to Howard (1990), "Before you ask
the-Mouth for anyone for a donation, you first ask them
how they're feeling. After they tell you
Effect they're feeling good, and you tell them
you're glad they're feeling good, they'll be
more likely to contribute to helping someone
who isn't
• A person is presented with an initial, larger request
which he/she is inclined to reject. The person thereby
becomes more likely to acquiesce to a second, more
reasonable request
The "Door-in- • Initial request: College students were asked to spend
two hours per week as a counselor to a juvenile
the-Face" Tactic delinquent for a minimum of two years
• Follow-up request: Asked to chaperone a group of
(DITF) juvenile delinquents on a day trip to the zoo
• Results: Compliance for the DITF group was 3 times
higher than that for the control group
• Cialdini's (1975) study:
• Perceptual Contrast Phenomenon - the second
request seems much more reasonable by
Why is a "Door-in- comparison
• Reciprocal Concessions - The target perceives
the-Face" so he/she is engaged in a bargaining situation
• Self-Presentation Explanation - Target doesn't
Persuasive? want to be perceived negatively by the source
• Guilt-Based Explanation - The target feels guilty
for not being helpful
• The following conditions play an important role
in determining the effectiveness of the DITF
tactic:
• Size of the initial request - Must be large enough
to guarantee rejection, but not so large as to
appear incredulous
When does a • Prosocialness of the Request - The DITF tactic is
not effective when used for self-serving reasons

"Door-in-the-Face" • Social Responsibility Explanation - We comply


because of internal standards

Work? • Elapsed Time Between Requests - If there is too


much delay, compliance may decrease
• Who is Making the Request - Compliance
decreases if the requests are made by two
different people
• Who Answers the Door - Some people are more
susceptible to the DITF tactic than others
• Involves "sweetening the deal" in order to
increase the perceived value of an offer
SWEETENING THE
DEAL • https://www.youtube.com/watch?v=ZTpXh33Mb
eg
• Lures the target in before he/she is psychologically
committed
• Operates after the target becomes psychologically
committed
Low Ball vs. Bait
and Switch
• Bait & Switch - Involves a completely different deal,
an alternative product, or course of action
• Lowball - Changes the original deal or adds conditions
to the existing deal
• A way of distracting the persuadee from
Disrupt-Then- becoming resistant to the request
Reframe • Assumes that certain requests create conflict
within persuadees
Legitimizing
• Even the smallest donation can help a worthy cause
Paltry • Makes the request seem like less of an imposition
Contributions
Fear-Then-Relief

• Fear causes people to react in a certain way


• Fear causes people to jump to action
• When the fear has been relieved, a "Break" occurs that leaves the person disoriented
Conclusion

• While these tactics differ from each other, one thing they all have in common is
a home in the real world

• They also allow you to see that persuasion as a dynamic event and not a one
time thing

You might also like