Sultan Research Questionnaires - 055728

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QUESTIONNAIRES

DILLA UNIVERSITY ODAYA CAMPUS


COLLEGE OF BUSINESS AND ECONOMICS
DEPARTMENT OF PUBLIC ADMINISTRATION AND
DEVELOPMENT MANAGEMENT
Research Questionnaires
ASSESSMENT OF RESULT ORIENTED PERFORMANCE APPRAISAL (IN
CASE OF DASHEN BANK DILLA BRANCH)
This questionnaire is prepared by Sultan Guto student at Dilla University Odaya Campus
in department of Public Administration and Development Management.
The purpose of this questionnaire is to investigate about result oriented performance
appraisal in case of Dashen bank Dilla branch as fulfillment of the requirement for the
completion of bachelor degree in Public Administration and Development Management.
Therefore, I kindly request your sincere cooperation, because your cooperation is very
important to accomplish the study. Your information will be kept confidentially.
Instructions
1. No need of writing name
2. Put “X” mark in the given box provided and write in the spaces given.
Thank You in advance!

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I) General information
1. Sex: Male  Female 
2. Age: <25 25-35 35-45  >45
3. Educational status: High school 
Diploma 
Degree
Above degree 
Other ___________________________
4. Service year in the bank: < 3 years 3-5 years  5-10 year 
II) Questions;
1. What is the level of your understanding of result oriented performance appraisal?
High  Very High Low Very Low
Good Bad Neither Good Nor Bad 
2. What is your attitude towards result oriented?
Good  Bad neither good nor bad 
3. How do you feel about performance system of the bank?
A, very good  B, Good C, I don’t know
4. What are the criteria used to evaluate employees in your bank?
A, Quality of work B, Quantity of work 
C, Experience in work  D, Knowledge and skill of work
5. Do you participate in the appraisal process?
A, Yes  B, NO
6. What problems exist, if there is absence of performance appraisal?
A, Lack of commitment towards Job
B, Reduce productivity of employees 
C, Incompetence with other 
D, Others, specify please ___________
7. Had you obtained information of your evaluation result on time?
A, Yes  B, NO
8. Which method of performance appraisal system in practiced in your bank?
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A, Man to man comparison 
B, Grinding method on a given level of out put
C, Evaluate based on performing different tasks 
D, Others, specify_____________________
9. What is the return for you in your organization, if you have carried out your task in a
good manner?
A, Salary increment 
B, promotion 
C, Moral incentive
If any other specify please____________________________
10. What problems are there toward result oriented performance appraisal in your Bank?
A, Evaluate based on most recent performance
B, Discrimination
C, Evaluate all in one direction 
Other specify___________________
11. What is the reason for the problem arises on question No “ 12"
A, System Design problem
B, Raters problem
C, Problem from employees
If other specify please_______________________
12. Is there any problem of implementation of result oriented performance appraisal?
Yes  NO
13. If your answer for Question No “ 12” is “ yes” mention the problems
________________________________________________________________________
__________________________________________________________________
14.What is your suggested solutions for the problems identified for question No“ 13”
_______________________________________________________________________
__________________________________________________________________

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INTERVIEW
DILLA UNIVERSITY ODAYA CAMPUS
COLLEGE OF BUSINESS AND ECONOMICS
DEPARTMENT OF PUBLIC ADMINISTRATION AND
DEVELOPMENT MANAGEMENT
Interview to Management;
1. What looks like the banks background?
2. What methods are used to evaluate employees in the bank?
3. What are employees’ reaction/feelings towards the evaluation method?
4. What problems are faced at the time of implementing performance appraisal?
5. How the management does solve problems that occur in the organization?

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