Enterprise Content Management

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Volume 8, Issue 6, June – 2023 International Journal of Innovative Science and Research Technology

ISSN No:-2456-2165

Enterprise Content Management


Sahib Khan, Rajat Kumar Tamta
DevOps Engineer Trainee, Software Test Engineer Trainee

Abstract:- This research paper aims to examine how granular concept of content, document management (DM)
Enterprise Content Management (ECM) makes it easier and electronic document management (EDM) were
to manage such a vast amount of content. Supervising commonplace. Web content management (WCM) was
information and content on an endeavor wide scale is introduced to handle the labor-intensive management of
challenging. Enterprise content management (ECM) is a websites. Independent WCM arrangements are still valuable
term for an integrated approach to information for modern web projects. Knowledge management (KM)
management. ECM research is still a new area of IS and information management (IM) have developed to
research, even though practitioners paid a lot of manage an organization's knowledge assets. The execution
attention to this idea. Many authors who deal with ECM of business processes and workflows is aided by workflow
say that there is not enough scholarly literature out management (WfM) and business process management
there. This paper gives a far-reaching survey of the (BPM). For permanent storage, records management (RM)
scholarly writing on ECM after roughly 10 years of is utilized to guarantee compliance and preserve static
examination: The ECM industry, its development, and documents. Rich media, such as audio and video files, is
its fundamental topics are discussed. A laid-out ECM managed by digital asset management (DAM). These
research system is used, sharpened, and made sense of, halfway covering ideas and exploration regions all
alongside its parts and working definitions. Concepts are arrangement with content, reports, and data in some way.
derived from 68 articles that are analyzed and Because of the absence of reconciliation and a restricted
categorized. The findings are integrated and synthesized extent of the frameworks (for example for single cycles or
in a way that is concept-centric. Also, ends with respect offices), content storehouses were shaped inside endeavors.
to future patterns and suggestions for exploration and
practice are drawn.

Keywords:- Enterprise Content Management, Content


Management, Document Management, Knowledge
Management.

I. INTRODUCTION

Tremendous measures of content are created at a rising


rate consistently. According to vom Brocke, Simons, and
Cleven (2011), the inefficient state that is prevalent in many
organizations is aptly referred to as information overload
and content chaos. Employees, particularly information
workers, search various company repositories for documents
and information. Different versions, languages, and formats
of documents are stored in various locations and systems.
Co-authoring documents and collaboration are difficult; By
III. A FRAMEWORK OF ECM RESEARCH
email, important documents are shared. Businesses face
difficulties with enterprise-wide content management.
Tyrväinen et al.'s goal was to encourage and direct
Worse still, 80% of the content is made up of unstructured
future research in the ECM field introduced a four-pointed
data (O'Callaghan and Smits, 2005). Nonetheless,
framework: enterprise, processes, content, and technology
information and data nature of unstructured information is
This system is generally acknowledged and has been applied
critical in light of the fact that it contains significant,
by various researchers. Based on the reviewed literature and
imaginative and choice important data that is progressively
the application of coding techniques, it was further refined
turning into a key business asset.
for this review as well. The enterprise perspective was added
to the extended framework for ECM research (Figure 3) and
II. ABOUT ECM two additional perspectives were added: ECM research
itself, as well as the drivers and potential benefits of ECM
The field of enterprise content management (ECM) is a
adoption.
multifaceted one that has developed out of several related
and preceding disciplines. It combines and integrates several
concepts that were previously distinct IS research fields and
has an enterprise-wide scope. Before the adoption of a more

IJISRT23JUN675 www.ijisrt.com 64
Volume 8, Issue 6, June – 2023 International Journal of Innovative Science and Research Technology
ISSN No:-2456-2165
V. CONCLUSIONS

This ECM research writing combines and sums up


earlier exploration and coordinates the discoveries in a
concept centric way. From a neutral point of view, 68
articles were evaluated and categorized. A description of the
ECM domain was done; The main ideas and topics were
derived. Working definitions were included in the adoption,
refinement, and explanation of an established framework for
ECM research. Further, ramifications for exploration and
practice were drawn.

ECM research is still in its infancy in the current state.


The assortment of writing of this arising research field is
little, yet consistently developing. More specific research
needs to be done: There is little requirement for specialized
approaches, but instead for more examination centering a
nitty gritty reference model, ECM processes, the endeavor
viewpoint, and clients of ECMS. In general, there needs to
be more quantitative work done. Based on this paper, further
in-depth discussions and a more specific research plan can
IV. DISCUSSIONS be developed.

A variety of academic sources were searched for ECM REFERENCES


literature to gain a comprehensive, in-depth insight into the
current state of the research field. To ensure a multifaceted [1]. Päivärinta, T., Munkvold, B.E. (2005) Enterprise
spectrum of authors and opinions, the screening of the Content Management - An Integrated Perspective on
literature was mild. In total, 68 articles were identified as Information Management, Proceedings of the 38th
relevant and reviewed. As a broad range of different Hawaii International Conference on System Sciences,
scientific articles was chosen, the reviewed literature is January 3-6, Hawaii, USA.
diverse: in length, focus, and in its research contribution. [2]. Tyrväinen, P., Salminen, A., Päivärinta, T., Iivari, J.
Although some papers lack scientific background, several (2006) Characterizing the evolving research on
made an important contribution to IS research. However, enterprise content management, European Journal of
ECM as a research topic has not yet reached the highest Information Systems.
academic outlets and conferences are the main source of [3]. Grahlmann, K.R., Helms, R.W., Hilhorst, C.,
ECM literature. This review supports prior findings that Brinkkemper, S. and van Amerongen, S. (2011)
indicate that ECM research is still in an immature state (vom Reviewing Enterprise Content Management: a
Brocke, Derungs, Herbst, Novotny, Simons, 2011b, p. 10) functional framework, European Journal of
and includes a small body of literature (Grahlmann et al., Information Systems, published online, 1-19.
2011, p. 2). [4]. Wiltzius, L., Simons, A., Seidel, S. (2011) A Study on
the Acceptance of ECM Systems, Proceedings of 10th
Two limitations have been identified for this research: Wirtschaftinformatik, February 16-18, Zurich,
Since ECM research is still relatively young, it lacks Switzerland.
consistent and well-accepted definitions (vom Brocke et al., [5]. Vom Brocke, J., Simons, A. and Cleven, A. (2011c)
2011c, p. 493). ECM as a concept and research field is still Towards a business process-oriented approach to
evolving, therefore definitions are not final. Accordingly, enterprise content management: the ECM-blueprinting
the definitions in this paper are labeled as working framework, Information Systems and E-Business
definitions and do not claim to be final. Further, there is no Management
guarantee that some relevant articles were not found or
considered, even though the search process was exhaustive.
There were no boundaries about the time period. However,
there is a thematic restriction to the ECM domain. Due to
this restriction, EDM articles that did not explicitly address
ECM were excluded. Important contributions to the EDM
domain were made by Sprague, Päivärinta, Tyrväinen,
Karjalainen/Honkaranta, and Salminen to name a few.
Because EDM is one of the closest ancestors of ECM
(Päivärinta and Munkvold, 2005), researchers who are
conducting ECM research should be aware of it.

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