1

Unit 1 Exercise 3 Language at work

2e3a4b5c
Working with Exercise 1
words
Business 2 studied 8 called
3 built 9 didn’t publish
Exercise 1 communication
2f3b4e5c6a 4 had 10 started
Exercise 1
2 calling 7 back 5 became 11 made
Exercise 2 3 This 8 Does 6 spent 12 created
2 based 6 products 4 afraid 9 give 7 wrote
3 operate 7 produce 5 take 10 help
4 subsidiaries 6 ask Exercise 2
8 competitors
2 did you have 5 did they stay
5 employees
Exercise lunch 6 did she join
Exercise 3 2 6 phoning 3 did you see 7 did you spend
2 exporter 2 speaking 7 calling 4 did Raul 8 did you send
7 provide
3 subsidiaries 8 operates 3 leave 8 You’re welcome leave
4 products 9 services 4 do 9 Speak
5 based 10 produce 5 about
Exercise 3 4
5 don’t,
didn’t,decided
speaks
1
2 was
works, came
6 specialize Language at work 3 wasn’t, 6 doesn’t, was
Business Exercise 1 didn’t
communication
2 Is he staying
3 You aren’t /
5 are those
German
Unit 4
Exercise 1
2 What (d) 3 Where (f ) 4 Who (c) You’re not engineers visiting
5 What (a) 6 Why (b) listening 6 She isn’t working Working with words
4 I’m leaving
Exercise 2 Exercise 1
Exercise 2
2i3a4e5c6g7b8d 2a3b4f5d6e 2c3g4e5f6h7j8a
9f 9 b 10 i
Exercise 3

Language at work 2 have 6 are becoming Exercise 2

Exercise 1 3 work 7 are opening 2 of 3 to 4 for 5 with
4 are looking 8 get

2 is 5 buy 9 are trying Business communication

3 specialize 7 have
4 starts 8 specializes Exercise 1
5 works 9
10
are
work
Unit 3 2g3b4h5a6e7c8f
6 start Exercise 2
Working with
Across:
Exercise words 3 have 6 appointment 8 late
e do 10 i does 4
2
b does 5 Exercise 1
c Do you 2 helpful 7 pretty Down:
f are 9 j does 8
have 7 3 user 8 popular 2 inviting 3 help 4 else 5 way
d is 2 g does 1
4 quality 9 original 7 nice
h arrive
6 5 reliable 10 extremely
Exercise 6 value Language at work
3
2 don’t 3 does 4 doesn’t, does Exercise 1
5 aren’t 6 don’t Exercise 2 Order of sentences: 1 5 7 4 8 6 3 9 2
2 phone 3 value 4 reliable
5 money 6 quality
Unit 2
Business
Working with words communication
Exercise 1
Business Result Second edition Pre-intermediate Practice file answer key 93
© Oxford University Press
 Practice file answer key
Exercise 1 9 b 10 b 2 When did the company start?
2b3b4a5b6a7b8a 3 How many people does the company
Exercise 2 employ?
2 supplier 4 Do you have a lot of competitors in
5 staff
3 employment
6 consultant Exercise 2 the USA?
agency 2 We wanted 6 Finally 5 How much chewing gum do Americans
7 client
4 customers 3 We did this by 7 showed eat?
4 First 8 the majority 6 Who are your main customers?
Exercise 2 5 Then we 9 we recommend
2 train asked
5 organizer
3 products
6 supply
4 calculate
7 consultation

Business Result Second edition Pre-intermediate Practice file answer key 93

© Oxford University Press
Unit 5 Exercise 2 Exercise 2
2 One key 5 another issue is 2 she’s visiting 6 I’m going to call
Working with advantage 6 I’d go for 3 We’re not / I’ll call
3 I like the 7 it’s preferable having / 7 I’ll check
words idea that 8 are more We’re not 8 he isn’t going to
4 I’m not sure suitable going to have accept
Exercise 1 4 I’m meeting 9 I’ll give
2d3a4c5f6b
Exercise 2 Language at work 5 I’ll ask 10 are starting / are
2 report a going to start
5 response
problem times Exercise 1
3 offer a solution 6 get feedback
4 make a complaint 2 have told 8 have / ’ve
3 have not / asked Unit 8
Exercise 3 haven’t 9 has / ’s said
2 query 3 discount 4 replacement found 10 have / ’ve lost Working with words
5 issue 6 credit voucher 4 has become 11 have not /
5 has / ’s been haven’t Exercise 1
6 have left had
12 have not /
Business communication 7 have not / haven’t 2 process/ship 6 enquire about/
haven’t recruited made 3 check/guarantee check
Exercise 1 4 shipment/order 7 orders/goods
Sentence order: 5 6 8 4 1 10 3 7 9 2 Exercise 2 5 ship/deliver
2 Have you h
Exercise 2 3 Have you ever b 6 Did g Exercise 2
7 been a
2 I’m not 4 Did you have d 8 did you send e Across:
5 we can offer
very happy 5 Has c 4 place 8 ordered 9 guarantee
you
3 I’m sorry 10 track
6 check
4 I’m afraid Down:
7 sorry for
8 I’ll deal with
Unit 7 1 deliver 3 process 5 check

Language at work 6 enquire 7 quoted

Working with
Exercise 1
words Business communication
Exercise 1
2 more 6 more
profitable professional
2 hand baggage 7 airline Exercise 1
3 delayed charges 2b3h4g5c6a7d8f
3 newest 7 worst
flights 8 baggage
4 nearer 8 biggest Exercise 2
4 self-service allowances
5 most popular 9 seat upgrade
check-in
9 better 2 could 7 go ahead
5 weight 10 missed
restrictions connection 3 show 8 just
Exercise 2
6 security 4 of course 9 sorry
2 T 6 T
scan 5 ask 10 Would
3 F. It’s the 7 F. It’s the
6 mind
easiest to use. least
popular.
Exercise 2
4 T 8 F. It’s easier to 2 extra 3 middle 4 cancelled 5 free
5 F. It offers use than
6 excess Language at work
slower delivery Teslo’s.
than Arriba. Business communication Exercise 1
2 The invoice was sent yesterday.
Exercise 1 3 Over a thousand guests were invited
Unit 6 2c3a4h5d6b7f8e to the event.
9 j 10 i 4 The post is collected at 10 a.m. every
Working with Exercise
day.
5 The software is written / was written
words 2 7 afraid by our engineers.
Exercise 1 2 Would
2 advertised 3 Sorry 8 what 6 The meeting was cancelled because of
6 candidate
3 experience 4 free 9 fine the strike.
7 interview
4 qualification 5 suits 10 shall
5 skills 8 reference
6 Does 11 that’s Exercise 2
3 recruitment
Exercise 2
e at work
2 qualified 6 advert/ advertisement
Languag Exercise 1
 2 is given/will 3 were asked 5 are held 7 was delivered
given/was be given 6 was installed 8 is published
4 shortlist 7 experienced 4 are processed
2 she’s going to 7 I’m going to
5 skilled 8 interviewed
3 aren’t going 8 She’s playing Exercise 3
Business 4 I’m going to 9 won’t be 2 An email was sent to all employees
5 he’s visiting 10 ’m meeting by the HR department.
communication 6 I’ll be 3 The money was stolen (by someone).
4 The staff were informed about the
Exercise 1 decision (by the heads of
2 issue 3 expensive 4 go department).
5 Another 6 suitable 7 sure

94 Business Result Second edition Pre-intermediate Practice file answer key

5 Salaries are discussed with
employees individually.
Exercise 3 Exercise 2
1 pollution, 3 petrol, less water, 2 Would you like to take a break?
6 The key to the safe is kept in his
consumption electricity 3 Do you fancy seeing a football game?
desk.
2 glass, 4 the 4 Shall I reserve a table?
plastic, environment, 5 Would you like to visit the new
Unit 9 newspapers cities, rivers factory now?

Working with Business 6 Would you like me to meet you at

the airport?
words communication
Exercise 3
Exercise 1
Exercise 1
2 target audience 2 I’m here 7 to sum up
3 advertising 4 new business today 8 that brings me 2 Thanks for the 3 very good of
campaign 5 word of mouth 3 I’ll come 9 Thanks 4 like me to 5 asking, but 6 be great
6 free publicity 4 let’s start very much
Exercise 2 with 10 As I said Language at work
5 My next before
point
6 lastly
2 offer 3 conduct 4 increase 5 boost Exercise 2 Exercise 1
6 reach 2 start 3 overview 4 look 5 Then Countable: shop, reservation, hotel, event,
6 finally 7 all 8 tell person
Exercise 3 Uncountable: information, money,
2 search engines 4 targeted
3 advertising emails Language at work entertainment, luggage, accommodation

boards 5 promotional Exercise 1 Exercise 2

events

Business 2 agree, ’ll have 6 don’t print, ’ll 2 are 6 Is

3 will he say, use 3 Are 7 much
communication asks 7 ’ll use, leave 4 many 8 was
4 don’t 8 won’t pay, waits 5 some 9 many
Exercise 1
2c3a4b5f6h7i8j improve, ’ll 9 will it take, go
lose 10 don’t decrease, Exercise
9 e 10 g 6 a
5 won’t accept, will continue 3
doesn’t 2 an 7 some
Exercise 2
know 3 Are

Exercise 2
2 I didn’t catch 7 we can come 3 will it cost 9 won’t be 4 any 8 much
that back to that 4 decide 10 drive 5 Is
3 I’m not with you later 5 don’t sell 11 look
4 Could you be 8 we’ve 6 ’ll save 12 ’ll see
more specific covered 7 will consume 13 will Unit
5 what was everything 8 do
the time of 9 Can we move on
increase
14 rises 12
the to the next
point
meeting 10 can we sum Working with words
6 we’re getting off up what
the subject we’ve agreed Unit 11 Exercise 1
2f3h4a5g6c7b8d
Language at work Working with Exercise 2
Exercise 1 words 2 safety record, 6 environmental
Students’ own answers. excellent performance,
Exercise 1 3 perform average
Exercise 2 2 venue 3 guests 4 budget well, 7 good reputation,
5 host company 6 package encouraging
2 Do I have/Do 5 need to/have Exercise 2 4 satisfactory, excellent
I need to 2 had 3 arranged 4 entertains socially 8 workplace
3 has to/needs 6 can, aren’t 5 booked 6 accept responsible diversity,
to, are allowed allowed 5 poor, disappointing
4 Am I allowed 7 don’t have, Exercise 3 manage costs
can’t

Unit 10 Working wo 2 host company

with rds
7 budget 3 entertain 8 cati
guests Exercise 1
Business
4 held 9 book 2 from 3 to 4 by 5 to 6 by 7 to
on
communi
5 venue 10 arranged
6 accepted 11 had
Exercise 1
2g3e4h5a6b7c8f Business Exercise
2 6 remained stable
Exercise 2 communication 2 rise 7 notice
3 dropped 8 risen
Exercise 1 4 see
2 Would you like to join us for lunch?
2 carbon 6 reduce pollution 3 Shall I get you a ticket for the 5 declined 9 increasing
emissions 7 eco-friendly concert?
3 Global warming 8 throw away 4 Thanks for asking, but I’m not free Exercise 3
4 fossil fuels 5 Would you like me to book a table? Students’ own
5 energy answers
6 Would you like a glass of water?
consumption 7 Do you fancy going to the cinema?

Business Result Second edition Pre-intermediate Practice file answer key 95

Language at work Language at work Exercise 2
1 had 7 wouldn’t,
Exercise 1 Exercise 1 2 would, didn’t pay
had
2 I’ve worked 5 I developed 2 We’ll finish the report today. 3 need, ’ll 8 Will, send
3 for several years 6 for four 3 The manager may not / might not be 4 were, would 9 knew, ’d tell
4 I was years in her office right now. 5 gave, might 10 don’t, will be
7 I left 4 The secretary may/might know work
Exercise 2 when the meeting is. 6 ’ll finish, works
2 When did she join One Step Fitness? 5 I won’t get the job I applied for.
3 How long was she Assistant Manager 6 They may not / might not give us a Unit 15
at One Step Fitness? pay rise this year.
4 How long has she been a manager? 7 He won’t go on any more business Working with words
5 Where did she work from 2006 to trips.
2010? 8 The staff may/might be Exercise 1
6 How long has she been responsible more motivated. 2 e 3 f 4 b 5 d 6 h (or c)
for sales growth? 7 c (or h) 8 a
7 How long did she work at Sun Sports Exercise 2
Clothing? 2 ’ll be 7 won’t find
8 How long has she been in the sports 3 won’t feel 8 will improve Exercise 2
and fitness industry? 4 will exist 9 might/may 2 feedback 6 motivate
5 may/might lose not be 3 develop, 7 achieve
6 won't / may/ 10 might/may skills 8 improve
Unit 13 might not apply 4 step back
5 set goals
Working with words (or
Unit 14 objectives)
Exercise 1 5 skills
Exercise 3
2 motivate
Across: Working with words 3 feedback 6 achieve
2 development 4 change 4 develop/improve 7 prospects
Down: Exercise 1
1 shortage 2 demand 3 threat
4 crisis 5 growth
2h3b4d5c6a7e8g Business communication
Exercise 2 Exercise 1
Exercise 2 2 save 7 leave a1b7c6d4e3f2g5
2 estimate 3 worse 4 forecasts 3 schedule 8 run h8
5 threatens 6 run 4 leave 9 ahead
5 spend 10 time Exercise 2
Business communication 6 waste 2 Maybe 5 We could
we should introduce
Exercise 1 Business set 6 I suggest you/we
2 Do you think the situation will 3 How about discuss
improve? communication asking
3 I hope we won’t have to close 4 Shall we
the factory.
Exercise 1 think
a 1 b 6 c 4 d 9 e 2 f 5 g 10 e question 3
4 The staff will definitely support
h7i3j8 Exercise 3 f great, about 1
the decision.
5 Are the new rules likely to affect us? b sure, think 2
Exercise 2 c let’s 6
6 Unemployment probably
2 Oh dear. What’s the problem
won’t decrease before 2025. d might, don’t
exactly?
3 Basically, I ordered 50 ducks but you 5
7 We’re unlikely to have more free time sent me chickens. Language at work
in the future. 4 I’m sorry. Would you agree to keep
the chickens? Exercise 1
Exercise 2 5 No, I’m afraid I couldn’t accept that. 2 g shouldn’t 5 a should
2 likely to find a 5 definitely 6 Would it be OK if we delivered 3 e don’t think 6 c mustn’t
substitute for won’t go up the ducks today? 4 b could 7 d must
oil 6 Hopefully, we’ll 7 Yes, that would allow me to have
3 will probably develop them for the weekend. Exercise 2
be affected first 8 OK, I’ll send them today. 2 must 6 should
4 are likely to 3 could 7 must
rise Language at work 4 shouldn’t 8 mustn’t
dramatically 5 should

Exercise 3
2 are 3 Hopefully 4 will 5 probably Exercise 1 about
6 likely 2 didn’t know 4 they would give
3 would you think 5 found
 themselves 8 could only read
6 they could start 9 we would
7 might they do recommend

96 Business Result Second edition Pre-intermediate Practice file answer key