Prashant SIP
Prashant SIP
Prashant SIP
Submitted to : Submitted By :
Meerut By-Pass Road, Partapur, Meerut.(U.P.) INDIA Pin-250 103Ph.:91-121-2440315, 2440375, Fax: 91-
121-2440337
Email:[email protected],Web Site: www.dewaninstitutes.org
DECLARATION
I Prashant, Roll no. 2100740700060, student of Masters in Business
Administration – IInd Year Semester of D.I.M.S (Dewan Institute of
Management Studies) hereby declare that the project on “Recruitment & Selection
Process of Tareeqa Global Soultions Pvt. Ltd. and Meilleur Infotech”. Project
guide Ms. Shweta Sharma ma'am Faulty of DIMS, Meerut, is an original and
authenticated work done by me. I further declare that it has not been submitted else
where by any other person in any of the university for the award of any degree or
diploma.
Prashant
Roll no. : 2100740700060
(MBA- IInd Year)
ACKNOWLEDGEMENT
I Prashant, student of Masters in Business Administration – IInd Year using this
opportunity to express my gratitude to our college D.I.M.S (Dewan Institute of
Management Studies) and our coordinator – Ms. Shweta Sharma ma'am
supported me throughout the course of this MBA project. I am thankful for their
aspiring guidance, invaluably constructive criticism and friendly advice during the
project work. I am sincerely grateful to them for sharing their truthful and
illuminating views on a number of issues related to the project.
Successful recruitment methods include a thorough analysis of the job and the labour market
conditions. Recruitment is almost central to any management process and failure in
recruitment can create difficulties for any company including an adverse effect on its
profitability and inappropriate levels of staffing or skills. Inadequate recruitment can lead to
labour shortages, or problems in management decision making.
Recruitment is however not just a simple selection process but also requires management
decision making and extensive planning to employ the most suitable manpower. Competition
among business organizationsfor recruiting the best potential has increased focus on
innovation, and management decision making and the selectors aim to recruit only the best
candidates who would suit the corporate culture, ethics and climate specific to the
organization.
The process of recruitment does not however end with application and selection of the right
people but involves maintaining and retaining the employees chosen. Despite a well drawn
plan on recruitment and selection and involvement of qualified management team, recruitment
processes followed by companies canface significant obstacles in implementation. Theories of
HRM may provide insights on the best approachesto recruitment although companies will
have to use their in house management skills to apply generic theories within specific
organizational contexts.
TABLE OF CONTENTS
Executive Summary
Objectives of the Project
Scope of the study
Chapter – 1
Project Review
Company Profile
Chapter – 2
Roles and Responsibilities
Recruitment Theoretical perspective
Selection
Chapter – 3
Research Methodology
Chapter – 4
Data Analysis and Interpretation
Chapter – 5
Results and findings
Conclusion
Bibliography
Questionnaire
EXECUTIVE SUMMARY
In this organization study an attempt is made to analyze various dimensions of Tareeqa Global
Solutions Pvt. Ltd. and Meilleur Infotech Pvt Ltd . The organization has to be more responsive to
the changing scenario and latest trends in, recruitments and then of selection process.
involving latest trends and methodologies used for Recruitment and Selection of candidates,
Planning will be a limiting factor in achieving the objectives of the organization. Objectives in the
present day of stiff challenge from competitive market, it is ongoing process which requires
proper identification of organizational manpower requirement and also ways of hiring the
efficient and right person at the right time. The scope of the project was to collect data from the
selected employees of company, analyze the significance of the data and the conclusion.
The project starts with the general introduction to what Recruitment and Selection is all about.
Thencomes the Company Profile. It consists of an introduction about the organization. Here I
have statedthe history of the organization, its objectives, products and capabilities of the
To accomplish the above, around 40 employees were surveyed and interviewed. The core purpose
of the survey was to find out employees perspective towards the Recruitment and Selection
processin the organization. In conclusion, this project will enable one to understand the concept of
Recruitment and Selection process among the employees and simultaneously it will help the
employer in practicing them. This report will also help to understand benefits and drawbacks of
To understand the internal Recruitment process at Tareeqa Global Solutions Pvt.Ltd. and Meilleur
This study on the TAREEQA GLOBAL SOLUTIONS PVT. LTD. and Meilleur
Present employee of the Tareeqa Global Solutions Pvt. Ltd. and Meilleur Infotech.
To enhance my HR skills and conduct the interview rounds for the candidates.
Chapter - 1
Project Review
Company Profile
PROJECT REVIEW
Rigorous sourcing was undertaken to understand the recruitment process. Candidates were
interviewed and then potential candidates were shortlisted. During the tenure of the project I
learntto put the candidates under assessment tests and took the initial rounds of interview. Job
Portals used by me for the recruitment of candidates through MONSTER, LINKEDIN and
NAUKRI.COM
The whole process of recruitment from a recruitment firm like Tareeqa Global Solutions Pvt.
Ltd.and Meilleur Pvt Ltd is a very exhausting one. It is detail oriented in nature. The reason why
every employee gets motivated to do the job is because of the knowledge that at that particular
moment that particular recruiter was responsible for giving job to these candidates. To generate
employmentis one thing but to recruit the right kind of workforce for a job is another thing. It not
only needs the basic understanding of the client company’s need to fill the position in a period of
time but it also requires the recruiter to be sensitive of the needs of the candidate to find the right
During my tenure at both the organization, I learnt to work as professional. The one thing that got
profoundly clear is that text books do not help in the actual corporate world. There are unwritten
policies and standard operating procedures that each employee has to abide to. No matter what,
profit maximization is the core purpose of the existence of every business. Meeting targets on your
Manpower panning
Recruitment / selection
Induction
Orientation
Training
Management development
Compensation development
Performance appraisals
Performance management
Coaching
Counseling’s
Event management
Succession planning
Talent management
Safety management
Staff communication
Reward
COMPANY PROFILE
TAREEQA GLOBAL SOLUTIONS PVT. LTD.
Details of the last annual general meeting of Tareeqa Global Solutions Private Limited are not
available. The company is yet to submit its first full-year financial statements to the registrar.
Tareeqa Global Solutions Private Limited has two directors - Anubhav Singh and Jalaj Singh.The
Corporate Identification Number (CIN) of Tareeqa Global Solutions Private Limited is
U80220UP2019PTC120331. The registered office of Tareeqa Global Solutions Private Limited is
atC/O JALAJ SINGH, CHAMPA VIHAR COLONEY NEW SAKET COLONEY ALIGARH
Aligarh , Uttar Pradesh.
Founder of Tareeqa Global Solution
Founder of Tareeqa Global Solution & successfully running a job consultancy in a tie-up with 22
MNCs based in Delhi, Mr. Anubhav Singh is the youngest entrepreneur of Aligarh, India.
training,human resource training, entrepreneurship skills training and start-up & sales mastery
Having completed his bachelors & masters in operation research & statistics (silver medalist),
fromAligarh Muslim University, he has provided mentorship to more than 3000+ students,
internship to 5000+ students in various fields, provided jobs to 500+ candidates as a part of job
consultancy portion as well as provided seminars to more than 100+ institutes in all over India.
He is also the author of well sold e-books with copyright reserved over kindle.He is an excellent
influencer and a spoke person at union debates in Aligarh Muslim University, also a former
chairman of NGO namely Prarambh - based on blood donation and educational welfare.
He has been a former senior student leader in BJP and RLDJP before starting his journey as an
entrepreneur. Not just having advance diploma in image counseling, he is also a certified personal
consultant by Fortis hospital, Delhi, certified public speaker, personality development trainer,
HR Training Course
MS Excel Course
We are bad-to-the-bone specialized proficient who love to give best arrangement in the tech world. We are pack of
specialists accompanying distinctive encounters and ability from enormous IT first class organizations and we want to
We have our recorded organization named as Meilleur infotech. We are based out in Delhi NCR with our head office
at Noida – 63.
We give arrangements in various spaces running from big business web and versatile to cloud arrangements. We have
mastery taking a shot at various innovations, for example, Word Press, Joomla , Python, Php and so on in web
improvement, local application advancement with, C#, Java, Objective C and so on.
We have our past encounters working with various customer base and areas giving answer for vast item improvement
organizations.
We stress unequivocally on the quality, execution and security of our items. We take after best building practices to
consultancy, contract staffing, recruitment process outsourcing (RPO) and managed off shore
services for IT & Non IT sectors across all verticals. Meilleur Infotech (MIPL Services) has a
proven track record of successfully recruiting for many reputed Indian and International firms.
The HR professionals – handling the recruitment function of the organization- are constantly
facing new challenges. The biggest challenge for such professionals is to source or recruit the best
people or potential candidate for the organization. In the last few years, the job market has
“Meilleur Infotech (MIPL Services) has extensive recruitment solution to address each of the
above mentioned problem. Following are the strengths of the recruitment team of Meilleur
First technical screening by Meilleur Infotech (MIPL Services) to save time of HR partners
Comprehensive Database
We are committed to the goal of understanding the challenges you face in hiring
We work closely with your management to familiarize ourselves with your company culture,
We will bring to your attention only those candidates that are value added to your business
Selection
Responsibility of HR department in large
organization
Position Job Responsibilities
Completion of assignments.
PowerPoint Presentation
Meilleur Infotech Pvt Ltd:-
Determine the present and future requirements of the organization in conjunction with its
personnel-planning and job-analysis activities.
Increase the pool of job candidates at minimum cost.
Help increase the success rate of the selection process by reducing the number of visibly,
under qualified or overqualified job applicants.
Help reduce the probability that job applicants, once recruited and selected, will leave the
organization only after a short period of time.
Begin identifying and preparing potential job applicants who will be appropriate candidates.
Search for talent globally and not just within the company.
FACTORS AFFECTING RECRUITMENT
1. INTERNAL FACTORS
Recruiting policy
Company’s size
Cost of recruitment
2) EXTERNAL FACTORS
Unemployment Rate
Labour-market conditions
Social factors
Economic factors
Technological factors
THEORIES AND POLICIES OF RECRUITMENT AND SELECTION
Theories:
1. Objective theory
2) Thus, the more information you can give them (e.g. salaries, benefits, working condition, etc),
the better applicants weight these factors to arrive at a relative “desirability” index
2. Subjective theory
1) Assumes applicants are not rational, but respond to social or psychological needs (e.g. security,
achievement, affiliation)
2) Thus, play to these needs by highlighting job security or opportunities for promotion or
collegiality of work group, etc.
1) Assumes key attractor is quality of contact with the recruiter or recruiter behavior, e.g.
(promptness, warmth, follow-up calls, sincerity, etc.)
2) Research indicates that more recruiter contact enhances acceptance of offer, also experienced
recruiter (e.g. middle-aged) more successful than young or inexperienced recruiter - may be
especially important when recruiting ethnic minorities, women, etc.
Policies:
Recruitment policy of any organization is derived from the personnel policy of the same
organization. However, recruitment policy by itself should take into consideration the
government’s
reservation policy, policy regarding sons of soil, etc., personnel policies of other organizations
regarding merit, internal sources, social responsibility in absorbing minority sections, women, etc.
Specific issues which may be addressed in Recruitment Policy:
1) Statement : Nondiscrimination (EEO employer) or particular protected class members that may
be sought for different positions (see also Affirmative Action guidelines)
2) Position description: Adherence to job description (& qualifications) in recruitment & selection
Organisational inducements are all the positive features and benefits offered by an organization
that serves to attract job applicants to the organisation. Three inducements need specific mention
here, they are:-
Compensation: Starting salaries, frequency of pay increases, incentives and fringe benefitscan
all serve as inducements to potential employees.
Career Opportunities: These help the present employees to grow personally and professionally
and also attract good people to the organization. The feeling that the company takes care of
employee career aspirations serves as a powerful inducements to potential employees.
Image or Reputation: Factors that affect an organisation’s reputation include its general treatment
of employees, the nature and quality of its products and services and its participation in
worthwhile social endeavors.
CONSTRAINTS
Poor image: If the image of the firm is perceived to be low( due to factors like operation inthe
declining industry, poor quality products, nepotism etc), the likelihood of attracting large number
of qualified applicants is reduced.
Unattractive jobs: if the job to be filled is not very attractive, most prospective candidates
may turn indifferent and may not even apply. This is especially true of job that is boring, anxiety
producing, devoid of career growth opportunities and generally not reward performance in a
proper way( eg jobs in post office and railways).
Government policy: Government policies often come in the way of recruitment as per the rules of
company or on the basis of merit and seniority. Policies like reservations (scheduled castes,
scheduled tribe etc) have to be observed.
Conservative internal policies: Firms which go for internal recruitments or where labourunions
are very active, face hindrances in recruitment and selection planning.
SOURCES OF RECRUITMENT
The sources of recruitment may be broadly divided into two categories: internal sources and
external sources. Both have their own merits and demerits.
Internal Sources:-
Persons who are already working in an organization constitute the ‘internal sources’. Retrenched
employees, retired employees, dependents of deceased employees may also constitute the internal
sources. Whenever any vacancy arises, someone from within the organization is upgraded,
transferred, promoted or even demoted.
External Sources
External sources lie outside an organization. Here the organization can have the services of: (a)
Employees working in other organizations; (b) Jobs aspirants registered with employment
exchanges; (c) Students from reputed educational institutions; (d) Candidates referred by unions,
friends, relatives and existing employees; (e) Candidates forwarded by search firms and
contractors;
(f) Candidates responding to the advertisements, issued by the organization; and (g) Unsolicited
applications/ walk-ins.
CENTRALISED V/s DECENTRALISED RECRUITMENT
Recruitment practices vary from one organization to another. Some organizations like commercial
banks resort to centralized recruitment while some organizations like the Indian Railway resort to
decentralized recruitment practices. Personnel department at the central office performs all the
functions of recruitment in case of centralised recruitment and personnel departments at unit
level/zonal level perform all the functions of recruitment concerning to the jobs of the
respectiveunit or zone.
METHODS OF RECRUITMENT
Internal Methods:
This is a method of filling vacancies from internal resources of the company to achieve optimum
utilization of a staff member's skills and talents. Transfer is the permanent lateral movement of an
employee from one position to another position in the same or another job class assigned to usually
same salary range. Promotion, on the other hand is the permanent movement of a staff member
froma position in one job class to a position in another job class of increased responsibility or
complexityof duties and in a higher salary range.
2. Job Posting:
Job Posting is an arrangement in which a firm internally posts a list of open positions (with their
descriptions and requirements) so that the existing employees who wish to move to different
functional areas may apply. It is also known as Job bidding. It helps the qualified employees
working in the organization to scale new heights, instead of looking for better perspectives
outside.It also helps organization to retain its experienced and promising employees.
3. Employee Referral:
It is a recruitment method in which the current employees are encouraged and rewarded for
introducing suitable recruits from among the people they know. The logic behind employee
referralis that “it takes one to know one”.
Cost savings
Job Posting is an arrangement in which a firm internally posts a list of open positions (with their
descriptions and requirements) so that the existing employees who wish to move to different
functional areas may apply. It is also known as Job bidding. It helps the qualified employees
working in the organization to scale new heights, instead of looking for better perspectives
outside.It also helps organization to retain its experienced and promising employees.
Employee Referral:
It is a recruitment method in which the current employees are encouraged and rewarded for
introducing suitable recruits from among the people they know. The logic behind employee
referralis that “it takes one to know one”. Benefits of this method are as follows:
Quality Candidates
Cost savings
On the other hand it is important for an organization to ensure that nepotism or favoritism does not
happen, and that such aspects do not make inroads into the recruitment process.
External Methods:
External methods of recruitment are again divided into two categories- Direct External
Recruitment and Indirect External Recruitment methods.
Campus Recruitment
In Campus Recruitment, Companies / Corporate visit some of the most important Technical and
Professional Institutes in an attempt to hire young intelligent and smart students at source. It is
common practice for Institutes today to hire a Placement Officer who coordinates with small,
medium and large sized Companies and helps in streamlining the entire Campus Recruitment
procedure.
Companies get the opportunity to choose from and select the best talent in a short span of time.
1. Companies end up saving a lot of time and efforts that go in advertising vacancies,
3. College students who are just passing out get the opportunity to present themselves to
some of the best companies within their industry of interest. Landing a job offer while still in
college and joining just after graduating is definitely what all students dream of.
4. On the negative front, campus recruiting means hiring people with little or no workexperience.
INDIRECT EXTERNAL RECRUITMENT METHOD
Advertisement
Advertisements are the most common form of external recruitment. They can be found in many
places (local and national newspapers, notice boards, recruitment fairs) and should include some
important information relating to the job (job title, pay package, location, job description, how to
apply-either by CV or application form, etc). Where a business chooses to advertise will depend
on the cost of advertising and the coverage needed i.e. how far away people will consider applying
for the job.
Merits and Demerits of ‘Recruiting people from ‘within’
Merits Demerits
The merits and demerits of recruiting candidates from outside an organization may be stated thus:
MERITS AND DEMERITS OF EXTERNAL SOURCES OF
RECRUITMENT
Merits Demerits
Wide Choice: The organization has the Expenses: Hiring costs could go up
freedom to select candidates from a large substantially. Tapping multifarious sources
pool. Persons with requisite qualifications of recruitment is not an easy task either.
could be picked up.
Walk-ins: Walk-ins is relatively inexpensive, and applicants may be filed and processed whenever
vacancies occur. Walk-ins provide an excellent public relations opportunity because well-treated
applicants are likely to Sinform others. On the other hand, walk-ins show up randomly, and there
may be no match with available openings. This is particularly true for jobs requiring specialized
skills.
Public and private employment agencies: Public and private employment agencies are
established to match job openings with listings of job applicants. These agencies also classify and
screen applicants. Most agencies administer work-sample tests, such as typing exams, to
applicants.
E-Recruiting: There are many methods used for e-recruitment, some of the important methods
are as follows:
a. Job boards: These are the places where the employers post jobs and search for candidates.
b. Employer websites: These sites can be of the company owned sites, or a site developed by various
employers.
c. Professional websites: These are for specific professions, skills and not general in nature.
Gate Hiring and Contractors: The concept of gate hiring is to select people who approachon
their own for employment in the organization. This happens mostly in the case of unskilled and
semi-skilled workers. Gate hiring is quite useful and convenient method at the initial stage of the
organization when large number of such people may be required by the organization.
Surveys and studies: Surveys may also be conducted to find out the suitability of a particular
source for certain positions. For example', as pointed out previously, employee referral has
emergedas a popular way of hiring people in the Information Technology industry in recent times
in India. Correlation studies could also be carried out to find out the relationship between different
sources of recruitment and factors of success on the job. In addition to these, data on employee
turnover, grievances, and disciplinary action would also throw light on the relative strengths of a
particular source of recruitment for different organizational positions. Before finally identifying the
sources of recruitment, the human resource managers must also look into the cost or hiring a
candidate. The cost per hire can be found out by dividing the recruitment cost by the number of
candidates hired.
DIFFICULTIES IN RECRUIT PROCOCESS
Talent Acquisition
Retention of Employees
Expensive
Time Constraint
Budget
Talent Shortage
Attrition rate
Remoteness of job
2. Screening of CVs
3. Telephonic Interview
6. Selection
7. Offer letter
STEPS OF RECRUITMENT PROCESS CAN BE DONE IN MEILLEUR
INFOTECH
3. Screening of CVs
4. Telephonic Interview
7. Selection
9. Offer letter
SELECTION
Selection is the process of choosing the most suitable person out of all the applicants. It is the
process of matching qualifications of applicants with the job requirement.
The selection of a candidate with the right combination of education, work experience, attitude,
and creativity will not only increase the quality and stability of the workforce, it will also play
a largerole in bringing management strategies and planning to fruition.
Features of selection
◉ It is a negative process
• External environment
Unemployment rate
Company’s Image
• Internal environment
Company’s policy
HRP
Cost of hiring
• SELECTION PROCESS
•
•
Methods or Techniques of RecruitmentDirect Method
interviews, furnishing space and providing student résumés. For managerial, professional and sales
personnel, campus recruiting is an extensive exercise. For this purpose, carefully prepared
brochures describing the organizing and the job it offers are distributed among the students, before
the interviewer arrives.
Indirect Method
These methods involve mostly advertising in newspapers, websites, radio, in trade and professional
journals, technical magazines and brochures. Companies advertise when qualified or experienced
personnel are not available from other sources.
These include the use of commercial or private employment agencies, state agencies and placement
offices of colleges, recruiting firms, management consulting firms, friends and relatives.
Professional Organizations:
These organizations maintain a pool of human resource for possible employment. These firms are
also called ‘head hunters’, ‘raiders’ and pirates by organizations who lose personnel thought their
efforts. Fundamentally there are two distinct steps of recruitment and each is a comprehensive
process in itself.
help you analyze CVs and find the right candidate. This can be done by reading the corporate
website or calling the company for further information or using your own network and find out the
‘work culture’.
This will help one to know about the history of the company, their core values, their clients and
processes, the benefits employees can enjoy and the career growth chart. When one has knowledge
about these vital parameters, it becomes easier to assess a resume based on these parameters.
Moreover, when one is equipped with such vital information about the company and the job
profile,it helps to motivate and mould the suitable but reluctant candidates to attend the interview.
Analyze the Job Description (JD)
A job description is a written record of the duties, responsibilities and requirements of a particular
job. It is concerned with the job itself and not the work. It is a statement describing the job in such
terms as “Title, location, duties, working condition and hazards”. An updated job description is
essential for a good selection interview. It helps one to explain the nature of work to the
prospective candidate properly without any over or under commitment. This also helps to put the
candidate, the client company and the agent on the same platform.
It is a written record of the requirements sought in an individual worker for a given job. In other
words, it refers to a summary of the personal characteristics required for a job. Once the
agentknows what the job is, then he can decide what kind of person he/she would need to do it.
Sometimes the job specification is already prepared and given by the client along with the job
description. In such a case, the job of the agent becomes easier. The job specification is for the
benefit of the employees working here. It is ready reference to check on the requirements that one
needs to keep in mind while sourcing for the different clients. It makes the whole task easier and
more convenient.
Implementation
Sourcing: Sourcing is the most of all recruitment activities. It is also difficult being monotonous in
nature. A recruiter needs to be self-motivated to do the job. The sourcing takes place in different
levels and in all the verticals of the industry. The procedures involved are discussed below. Even
before sourcing is started, it is very important to have a clear understanding of the requirement
of the client company. The recruiter must have all knowledge about the company he/she is about to
source for. It makes sure that all the questions that a candidate has regarding the profile or the
credibility of the company are satisfactorily answered. Sourcing is defined as the process
whereinthe recruiter creates a pool of potential candidates to fill up a position. It is the first step of
recruitment. Sourcing involves logging on to a job-portal and doing a search for the potential
candidates. After the search is generated, the most critical part of sourcing starts. Mainly four
stepsare involved in Sourcing. They are discussed below:
Now is the time to scrutinize the candidate’s resume. It is human nature to generally omit the
negative points while creating a resume or to exaggerate the achievements. Though most of the
time people are truthful while forming their resumes, others can hide or not mention things that
can portrait a negative picture of them. A good CV is one which is precise and presentable. It
should contain all details of education and work experience should be arranged in reversed
chronological method so as to emphasize on the most recent one. Analyzing a CV helps in short-
listing a candidate.
Match the JD and JS:
When a CV has been analyzed and is considered as a good one, the next step is to match it with
the job description. It is necessary to match it with the profile given by the company. Matching
it withthe JD gives an idea if the person will be able to serve well in the position or not. Next it
is important to match it with the job specification. The JS gives the details of the desired skills and
the mandatory skills. These are the criteria for selection.
Once the CV has been matched with the job description and matched with the job specification,
CV can shortlisted. Such a candidate is then called in for a face-to-face interview. There is an
individual interview of the recruiter and the candidate. In this interview the candidate answers the
questions the recruiter asks to be sure that the candidate would suit the profile of the job.
It is very important how a recruiter manages the rejected candidates. It is important to make the
candidate where his lacunas are and what can he do about it. In this way not only the recruiter
helps the candidate to correct itself but also helps in creating an association with them which is so
very vital in the service industry.
Interview
Interviews determine if a potential candidate will be a finalist and if he shall suit the job. A lot of
things get clear during an interview. A face to face talk with the candidate ensures that the recruiter
evaluates the candidate on terms of attitude, confidence and communication. The gaps that seem
in
the resume are also questioned. The candidate may have an explanation for it. On the other
hand ifhe is lying, then he can be cross-questioned about this. Some of the objectives of interview
are:
The nature of the job determines which of these interviews would suit best. All the interviews are
not conducted for all the job profiles. The complexity of the interview depends on the complexity
of the job.
The telephonic Interview
It is said that listening intently gives a good idea of what a person want to say and what a person
does not say. The sound, intonations, the varying pressures that a prospective candidate uses while
he/she speaks tells a lot about his/her attitude. This in turn helps the recruiter to judge that if the
candidate would be suitable for the job or not. Unlike the face-to-face interview where the recruiter
can read the non-verbal languages, in a telephonic interview he has to even sharper. Listening to
the words used and their tone used gives immense messages about the candidate.
As a recruiter, one has to be completely prepared before taking a telephonic interview. The
following steps can be kept in mind while taking a telephonic interview:
1) You must keep the CV next to you and make notes while taking the interview.
3) To use a call script. This helps in being professional and saves time to in approaching the
right candidate.
4) Do not display any negative emotion during the interview. Not to over or under commit
anyone.
5) You must keep the CV next to you and make notes while taking the interview.
7) To use a call script. This helps in being professional and saves time to in approaching the
right candidate.
8) Do not display any negative emotion during the interview. Not to over or under commit
anyone.
Preparation in advance of an interview is essential if one is to make a successful hire. Critical in the
preparation process is the development of interview questions that elicit tangible facts from all
applicants. Basically, two rules are kept in mind when framing the questions that will indicate
whether or not an applicant meets the requirements you established for the position:
RULE 1: Ask questions that concentrate on the applicant’s past performance – to permit reliable
assumptions about future success.
RULE 2: Ask questions that relate directly to at least one of your listed requirements to
maximizethe information you will gain in the time allotted.
General Questions:
What has been your most significant contribution in your college/previous organization?
Specific Questions:
RESEARCH OBJECTIVES
The primary objective is to study, understand and analyze aspects related to various HR
Procedures of Recruitment and Selection at Tareeqa Global Solutions Pvt. Ltd. and Meilleur
Infotech Pvt Ltd.
OBJECTIVES OF STUDY
To study the existing policy of TAREEQA GLOBAL SOLUTIONS PVT. LTD. and MEILLEUR
INFOTECH PVT LTD regarding Recruitment and Selection process.
To know the satisfaction level of employees towards the existing recruitment and selectionprocess.
To identify the internal and external sources of recruitment and selection.
RESEARCH METHODOLOGY
The study will be conducted to achieve the aforesaid objectives including both exploratory and
descriptive in nature and involve personal interviews that will be based on the questionnaire
format. A Research Methodology defines the purpose of the research, how it proceeds, how to
measure progress and what constitute success with respect to the objectives determined for
carrying out the research study. There is a unique methodology that company adopts to render the
service.
The research methodology for the present study has been adopted to reflect these realties and
help reach the logical conclusion in an objective and scientific manner.
TYPE OF RESEARCH
EXPLORATORY RESEARCH
A research design is the specification of methods and procedures for acquiring the information
needed to structure or solve the problem. It is the overall operational pattern or framework of the
project that stimulates what information is to be collected from which source and by what
procedure. On the basis of major purpose of our investigation the EXPLORATORY RESEARCH
was found to be most suitable. This kind of research has the primary objective of development of
insights into the problem. It studies the main area where the problem lies and also tries to evaluate
some appropriate courses of action.
DATA COLLECTION
The task of data collection begins after a research problem has been identified and the research
design has been chalked out. While deciding the method of data collection to be used for the
study, the researcher should keep in mind two types of data:
a. Primary data
b. Secondary data
QUESTIONNAIRE – Online Google forms were created for the student’s survey..
Secondary Data:
The secondary data is also used in a lesser proportion to find out the name and designation of the
employer who are working with this organization and the company profile. Secondary data refer to
information gathered by someone other than the researcher conducting the current study. Such
data can be internal or external to the organization and accessed through the Internet or perusal of
recorded or published information.
Secondary sources of data provide a lot of information for research and problem solving. Such
data are as we have seen mostly qualitative in nature.
Secondary source of data :(i). Company brochure.
(ii). Internet. (iii). Websites
(iv). Organizational Reports & Records.(v). Business magazines
(vi). Journals etc
SAMPLING TECHNIQUE
SIMPLE SAMPLING
Simple sampling is a sampling process that utilizes some form of random selection. In probability
sampling, each unit is drawn with known probability, or has a nonzero chance of being selected
in the sample. Such samples are usually selected with the help of random numbers. With
probability sampling, a measure of sampling variation can be obtained objectively from the
sample itself. Simple Random sampling has been adopted for this research. Under which we have
considered the sampling which has been done for a specific designated population, because here a
small cluster of professionals has been considered out of the total universe which has been divided
in small group like recruitment team & employee.
SAMPLE SIZE
Sample size refers to the number of items to be selected from universe to constitute a sample.
Thesample size should be optimum as it should fulfill the objective of the research.
Tareeqa Global Solutions Pvt. Ltd. – 100 HRs with team consisting of 10 members of sales
andmarketing intern team.
Meilleur Infotech. – 50+ employees handling various teams of consisting 30 members in each
group and preparing them for the HR practices.
SAMPLE AREA
The sample area refers to the universe to be studied under our research project. The area denotes
the place or the region to be studied and taken into research consideration. Thus, the sample area
chosen for this research project is Tareeqa Global Solutions Pvt. Ltd. and Meilleur Infotech.
Here, this Tareeqa Global Pvt. Ltd. covers the whole India for the sample where different HRs are
from different states and cities which means more interactive sessions and it covers wider range
forthe sample.
Here, this Meilleur Infotech covers the whole India for the sample where different HRs are from
differentstates and cities which means more interactive sessions and it covers wider range for the
sample.
Chapter – 4
Data Analysis and Interpretation
DATA ANALYSIS AND INTERPRETATTION
S. Options N %
No. o.
1. Strongly agree 20 50
2. Moderately agree 10 25
3. Strongly disagree 5 12
.5
4. Moderately disagree 3 7.
5
5. Can’t say 2 5
INTERPRETATION
An organization must have a well-defined recruitment policy corresponding to the company and
vacancy requirements. Existing employees can give a fair feedback on the suitability of the policy.
Responding to it 30 out of 40 employees (75%) told that there is a sound recruitment policy in
organization that can be evaluated by comparing skills and knowledge of new recruits and existing
employees. 8 out of 40 employees(20%) feel that the organization’s recruitment policy is not properly
defined. And rest 2 could not say about the recruitment policy. Majority of employees felt that policy
was well defined which is a great morale victory on the part of management; still there are chances of
its improvement as 20% employees have negative opinion about the policy.
Q2) Which internal source of recruitment is followed by the company and given more priority?
S. Options N %
No. o.
1. Job Posting 10 25
2. Employee Referrals 10 25
3. Internal Promotions 20 50
4. Transfer - -
Job Posting 25
25
Employee Referrals
50
Internal Promotion
0 10 20 30 40 50 60
INTERPRETATION
Internal Recruitment seeks applicants for positions from those who are currently employed.
Responding toabove asked question, 50% employees tell that company prefers internal promotion as
internal source of recruitments. 25% employees tell that Employee referrals are given due priority and
rest 25% say that Job posting is preferred. Majority of employees actually thinks that internal
promotion is given priority and followed by company as internal source of recruitment.
Q3) Which external source of recruitment is followed by the company and given more priority?
INTERPRETATION
External Sources of recruitment lie inside the organization.35 out of 40 employees (87.5%) feel that
company prefer online Job Portals for hiring from outside. 5% employees (appx.) think that company
prefers Advertisement as external source of recruitment. 7.5 say that Campus Interviews and
Consultancies hiring from outside did not prefer by the Organization. Analysis shows that more than
87% employees tell that preferred External Source of Hiring and finds these recruiting cheaper, faster
and potentially more effective.
Q4) which source of recruitment is replied upon when immediate requirement arises?
90%
10%
Internal External
INTERPRETATION
Every organization has the option of choosing the candidates for its recruitment processes from two
kinds ofsources: internal and external sources.
Responding to recruitment source question, almost all the employees tell that External sources are
relied upon when there is any immediate manpower requirement in company.
Analysis clearly represents that 36 out of 40 employees (90%) show that External sources are prefer for
immediate opening in organization but my study suggests that internal hiring would be better option for
immediate opening in organization in which company can have sufficient knowledge about the internal
candidate and it is less costly
Q5) What type of interview is taken while selection?
INTERPRETATION
The PATTERNED INTERVIEW format has a structure to it. There is a set of pre-determined
questions that will be asked from each candidate for a position. The STRESS INTERVIEW is the
interview in which theinterviewers try to 'discomfort' the candidates in various ways and observe how
they react to various difficult situations. An IN-DEPTH INTERVIEW is a qualitative research
technique that allows person to person discussion. It can lead to increased insight into people's
thoughts, feelings, and behaviour on important issues. This type of interview is often unstructured.
Responding to the type of interview 20 out of 40 employees think that patterned interviews are
generally taken. 25% employees have the opinion that depth interviews are often used. Rest believes that
stress or anyother type of interview is being taken.
Q6) the recruitment and selection process of company meets the current and legal requirements?
Sn. Options N %
o.
1. Yes 20 50
2. No 10 25
3. Can’t Say 10 25
INTERPRETATION
Every organization has the option of choosing the candidates for its recruitment processes. In this
research most employees responded positively to this question. They feel that the company follows
different recruitment process for different positions.
Analysis clearly represents that 25 out of 40 employees (62.5%) show that maximum employees are
agree with this process whereas 10 out of 40 employees (25%) did not like the current recruitment
process whereas 12.5% were unable to answer.
Q7) Are you happy with the salary what you offered by the company?
Sn. Options N %
o.
1. Direct Walk In 15 37
.5
2. Existing Database 5 12
.5
3. Reference 10 25
4. Internal Movement 5 12
.5
5. Others 5 12
.5
INTERPRETATION
The basic focus of every organization is to satisfy the employees with its own compensation plan. In
this research most employees responded positively that they are satisfied with their salary. They feel
that the company has good compensation plan for their employees.
Analysis clearly represents that 20 out of 40 employees (50%) show that maximum employees are
satisfiedwith their Salary 10 out of 40 employees (25%) did not like their current salary whereas 12.5%
were unableto answer.
Q8) what were the sources of recruiting the candidates for your current client?
Sn. Options N %
o.
1. Satisfactory 25 62
.5
2. Unsatisfactory 10 25
3. Can’t Say 5 12
.5
INTERPRETATION
Every organization follows various sources of recruitment to acquire a good talent for their
organization. Inthis research I could find the various degrees of various sources of recruitment.
Analysis clearly represents that 15 out of 40 employees(37.5%) show that recruitment is done through
Direct Walk Ins, 5 out of 40 employees(12.5%) show that recruitment is done through Existing
Database, 10 out of
40 employees (25%) show that recruitment is done through Employee Referrals and 5 out of 40
employees(12.5%) show that recruitment is done through Internal Movement whereas 5 employees
show that recruitment is done through other sources.
Q9) How do you think about Recruitment and selection procedure in your company?
Sn. Options N %
o.
1. Yes 25 62
.5
2. No 10 25
3. Can’t Say 5 12
.5
INTERPRETATION
Every organization has the option of choosing the candidates for its recruitment processes. In this
researchmost employees responded positively to this question. They feel that the company follows a
goodrecruitment and selection procedure.
Analysis clearly represents that25 out of 40 employees (62.5%) shows that maximum employees are
satisfied with this procedure whereas 10 out of 40 employees (25%) are not satisfied with the current
recruitment and selection procedure and 12.5% were unable to answer.
Q10) Is any training session apart from the domain training provided?
INTERPRETATION
Every organization tries to enable their employees for their offered job position along with a good
compensation plan for which the organization provides Training. In this research most employees
agreed positively that they are provided training sessions apart from the domain training. They feel that
the company has good Training programs for their employees.
Analysis clearly represents that 25 out of 40 employees (62.5%) show that maximum employees are
satisfied with the training program offered to them. 10 out of 40 employees (25%) did not agree on the
training programs offered to them whereas 12.5% were unable to answer.
Chapter – 5
Results and findings
FINDINGS
Present employees of Tareeqa Global Solutions Pvt. Ltd. & Meilleur Infotech are satisfied with
recruitment strategy of company.
Internal Promotions, Walk-in interview and Job Portals are mostly used recruitment source.
To some extent company has preset-criteria for sorting the candidate’s applications.
Concerned departmental head is given special attention while selecting a candidate of the
department.
Employees are in the favour of reference check after selection of candidate.
Orientation/Induction is given to new joiners; still employees are in favour of its improvement.
Present selection process in Tareeqa Global Solutions Pvt. Ltd. & Rabbani ITI and its
procedure, tests and interview type is good.
CONCLUSION
Every company looks for an employee, who can work effectively. They are in search of a person
who has the maximum skills required for the job. After selecting the right person, the company’s
main aim is to place that person at the right job. The main strength of any company is its
employees. Effective workers are the best route to success. For this reason, company's strives to
attract and hire the best, and to provide the best place to work.
Some of the biggest and most constant challenges that plague organization is people related
because they don’t place more emphasis on getting the recruitment process right. If they get the
right person in the right job at the right time, bottom-line and many other business benefits
are immediate, tangible and significant. If they get the wrong person in the wrong job, then
productivity, cultureand retention rates can all take a hit in a big way.
They has competent and committed workforce, still there are scope for more improvements. To
ensure that company recruits the right people, it has to identify essential skills and behaviours that
applicants should demonstrate. For each position there should be a job description outlining typical
duties and responsibilities and a person specification defining personal skills and competences. The
emphasis should be on matching the needs of the company to the needs of the applicants. This
would minimize employee turnover and enhance satisfaction.
It is important for the company to have a clear and concise recruitment policy in place, which can
be executed effectively to recruit the best talent pool for the selection of the right candidate at the
right place quickly. Creating a suitable recruitment policy is the first step in the efficient hiring
process.A clear and concise recruitment policy helps ensure a sound recruitment process.
Management should structure and systematically organize the entire recruitment processes. It
should Offer tolls and supports to enhance productivity, solutions and optimizing the recruitment
processesto ensure improved ROI. The Recruitment Management System (RMS) should be such
that it helps to save the time and costs of the HR recruiters in company and improving the
recruitment processes.
BIBLOGRAPHY
www.trytareeqa.com/
http://rabbaniiti.jw.lt
www.google.com
Kindly mark the most appropriate option, which gives the extent to which you agree or
disagreewith the statement.
1 Strongly agree
.
2 Moderately agree
.
3 Strongly disagree
.
4 Moderately disagree
.
5 Can’t say
.
Q2) Which internal source of recruitment is followed by the company and given more priority?
1 Internal Promotion
.
2 Employee Referrals
.
3 Transfer
.
4 Job Posting
.
Q3) Which external source of recruitment is followed by the company and given more priority?
1 Campus interview
.
2 Advertisement
.
3 Online job portals
.
4 Walk-ins interview
.
5 Agencies/Consultancies
.
6 Employment Exchange
.
Q4) Which source of recruitment is relied upon when immediate requirement arises?
1 Internal
.
2 External
.
1 Patterned
.
2 Stress
.
3 Depth
.
4 Others
.
Q6) The recruitment and selection process of company meets the current and legal requirement?
S.N Options
o.
1. Agree
2. Moderately
3. Disagree
4. No opinion
Q7) Are you happy with the salary what you offered by the company?
S Options
no.
1. Yes
2. No
3. Can’t Say
Q8) What were the sources of recruiting the candidates for your current client?
Sn. Options
1. Direct Walk In
2. Existing Database
3. Reference
4. Internal Movement
5. Others
Q9) How do you think about Recruitment and selection procedure in your company?
S.N Options
o.
1. Agree
2. Moderately
3. Disagree
4. No opinion
Q10) Is any training session apart from the domain training provided?
Sn. Options
1. Satisfactory
2. Unsatisfactory
3. Can’t Say