Scribd Logo
Upload

Welcome to Scribd!

  • 16 views

    305-684-5517 .Docx

    Uploaded by

    Crystal Lord
    Crystal Lord has over 10 years of experience in customer service roles. She is highly adaptable, passionate about her work, and brings a positive energy to the workplace. Lord has excellent communication skills and experience training new employees to provide the best customer service.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    305-684-5517 .Docx

    Uploaded by

    Crystal Lord
    16 views2 pages
    Crystal Lord has over 10 years of experience in customer service roles. She is highly adaptable, passionate about her work, and brings a positive energy to the workplace. Lord has excellent communication skills and experience training new employees to provide the best customer service.

    Original Title

    305-684-5517+.docx+(2) (1) (1)

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Crystal Lord has over 10 years of experience in customer service roles. She is highly adaptable, passionate about her work, and brings a positive energy to the workplace. Lord has excellent communication skills and experience training new employees to provide the best customer service.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    16 views2 pages

    305-684-5517 .Docx

    Uploaded by

    Crystal Lord
    Crystal Lord has over 10 years of experience in customer service roles. She is highly adaptable, passionate about her work, and brings a positive energy to the workplace. Lord has excellent communication skills and experience training new employees to provide the best customer service.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Crystal Lord

    305-684-5517
    [email protected]
    I have over 10 years in customer service , with excellent and proficient ability to motivate task
    while providing the best customer service.
    Worked in several different settings and I am adaptable and open to new teachings very trainable. I am very
    passionate about my work and bring a positive energy to the workplace.
    Profound ability to work effectively in a team-oriented environment & provide excellent customer service.
    A team player and providing a professional workplace with a positive attitude. Training new employees and
    encouraging them to do their best.

    Work Experience and Professional Experience:


    Customer Service Representative, Front desk help
    ● Attended to concerns or complaints and assisted in providing the ultimate experience for the customer.
    ● Professionally answered questions regarding the customers' stay.
    ● Directed and forwarded necessary information for compliance and quality control.
    ● Trained new employees to best serve our guests.

    ● Was able to keep a positive environment in the workplace. Responsible for guest check ins and check outs
    efficiently,informing guests of hotel facilities and accommodations.

    ● Excellent communication skills both verbal and written.Knowledge of the key west area, very helpful in giving
    directions to nearby attraction sites.

    Laundry and Housekeeping Assistant, Manager


    ● Directing and administering all Housekeeping operations to ensure the overall cleaning services throughout
    the entire property.
    ● Ensure and maintain cleanliness,service and quality product standards of guest rooms,public
    spaces,restrooms and offices.
    ● Lead, direct and administer all Housekeeping operations. Ensure proper usage of chemicals and cleaning
    supplies. Knowledge of payroll and budgeting.

    Restaurant Service Manager/Server

    ● Delegate tasks to restaurant staff and supervise their performance.


    ● Maintain inventory and order food supplies as needed manage dining reservations
    ● Arrange desired and needed shifts daily. Track costs and revenues. Balance the cash register at the
    end of the shift. Help staff resolve job challenges.
    ● Overall helping create the ultimate guest dining experience.

    Computer Skills
    Microsoft Suite: Word, Excel, PowerPoint, Outlook, Microsoft Windows 10 & XP
    Educational Qualifications:
    High School Diploma – Florida Tech- Business Administration 2011

    You might also like