02 Understanding The Impacts of Social Media
02 Understanding The Impacts of Social Media
02 Understanding The Impacts of Social Media
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By Simplilearn. Apr 20, 2021. https://www.simplilearn.com/real-impact-social-media-article
Information and communication technology has changed rapidly over the past 20 years, with a
key development being the emergence of social media.
The pace of change is accelerating. For example, the development of mobile technology has
played an essential role in shaping the impact of social media. Across the globe, mobile devices
dominate in terms of total minutes spent online. They put the means to connect anywhere, at
any time on any device in everyone’s hands.
These factors have caused social networks to evolve from being a handy means for keeping in
touch with friends and family to being used in ways that have a real impact on society.
The Influence of Social media is being used in ways that shape politics, business, world culture,
education, careers, innovation, and more.
Impact of Social Media
1. The Impact of Social Media on Politics
A new study from Pew Research claims that about one in five U.S. adults gets their political
news primarily through social media. The study also finds that those who do get their political
news primarily through social media tend to be less well-informed and more likely to be exposed
to unproven claims that people who get their news from traditional sources.
In comparison to other media, the influence of social media in political campaigns has increased
tremendously. Social networks play an increasingly important role in electoral politics — first in
the ultimately unsuccessful candidacy of Howard Dean in 2003, then in the election of the first
African-American president in 2008, and again in the Twitter-driven campaign of Donald Trump.
The New York Times reports that “The election of Donald J. Trump is perhaps the starkest
illustration yet that across the planet, social networks are helping to fundamentally rewire human
society.” Because social media allows people to communicate more freely, they are helping to
create surprisingly influential social organizations among once-marginalized groups.
2. The Impact of Social Media on Society
Almost a quarter of the world’s population is now on Facebook. In the U.S., nearly 80% of all
internet users are on this platform. Because social networks feed off interactions among people,
they become more powerful as they grow.
Thanks to the internet, each person with marginal views can see that he’s not alone. And when
these people find one another via social media, they can do things — create memes,
publications, and entire online worlds that bolster their worldview, and then break into the
mainstream.
Without social media, social, ethical, environmental, and political ills would have minimal
visibility. Increased visibility of issues has shifted the balance of power from the hands of a few
to the masses.
The flipside: Social media is slowly killing real activism and replacing it with ‘slacktivism’
While social media activism brings an increased awareness about societal issues, questions
remain as to whether this awareness is translating into real change. Some argue that social
sharing has encouraged people to use computers and mobile phones to express their concerns
on social issues without actually having to engage actively with campaigns in real life. Their
support is limited to pressing the ‘Like’ button or sharing content.
This passivity is a very human reaction when people are given options that absolve them from
the responsibility to act. A 2013 study by the University of British Columbia’s Sauder School of
Business found that when people are presented with the option of ‘liking’ a social cause, they
use this to opt-out of actually committing time and money to a charitable cause. On the other
hand, when people are allowed to show support in private, they are more likely to offer
meaningful support by making a financial contribution.
The researchers found that a public endorsement is meant to satisfy others’ opinions, whereas
people who give in private do so because the cause is aligned to their values. This peer
pressure may be a factor in the recent trend of political polls in the U.S. to misread voter
intentions: people who respond to the polls may be answering how they think the pollsters
expect or the way they think will please their peers, but in the privacy of the voting booth (or at
home with a mail-in ballot), they vote according to their true preferences.
3. The Impact of Social Media on Commerce
The rise of social media means it’s unusual to find an organization that does not reach its
customers and prospects through one social media platform or another. Companies see the
importance of using social media to connect with customers and build revenue.
Businesses have realized they can use social media to generate insights, stimulate demand,
and create targeted product offerings. These functions are important in traditional brick-and-
motor businesses and, obviously, in the world of e-commerce.
Many studies suggest implementing social networks within the workplace can strengthen
knowledge sharing. The result is to improve project management activities and enable the
spread of specialized knowledge. Fully implementing social technologies in the workplace
removes boundaries, eliminates silos, and can raise interaction and help create more highly
skilled and knowledgeable workers.
The flipside: A low number of social ‘shares’ can lead to negative social proof and destroy
business credibility
Interestingly, although social sharing has become the norm rather than the exception in
business, some companies, after experiencing first-hand some adverse effects of social media,
have decided to go against the grain and remove the social sharing buttons from their websites.
A case study of Taloon.com, an e-commerce retailer from Finland, found that conversions rose
by 11.9% when they removed share buttons from their product pages.
These results highlight the double-edged nature of the impact of social media. When products
attract a lot of shares, it can reinforce sales. But when the reverse is true, customers begin to
distrust the product and the company. This effect is what Dr. Paul Marsden, psychologist and
author of ‘The Social Commerce Handbook,’ referred to as ‘social proof.’
Feb 24, 2011 Do you really have a private life online? (social network privacy loss due to
friends)
FriendlyScreens . https://www.youtube.com/watch?v=-e98hxHZiTg&t=3s