Deepak

Prabhu
" Acquisition Manager - Revenue Services - Cards with MBA in Marketing and Business Analytics
currently living in Chennai "

[email protected] 9962591640

Current Designation: Acquisition Manager Total Experience: 1 Year(s) 11 Month(s)

Current Company: IndusInd Bank Annual Salary: Rs 2.5 Lakhs

Current Location: Chennai Expected CTC: Rs 4 Lakhs

Pref. Location: Chennai, Bangalore/Bengaluru, Kolkata, Highest Degree: MBA/PGDM

Ahmedabad, Noida, Gurgaon/Gurugram,
Hyderabad/Secunderabad, Pune, Remote, Delhi / NCR Notice period: 15 Days or less

Functional Area: Customer Success, Service & Operations

Role: Assistant Manager

Industry: Analytics / KPO / Research

Key Skills: Telecom Billing, Revenue Assurance, Excel

Powerpoint, Core Java Selenium, Testng, Cucumber Testing,
Business Analysis, Agile Testing, Inside Sales, Business
Development, Business Development Management, Client
Relationship Management

Work Experience

IndusInd Bank (Current Employer)

Acquisition Manager | Mar 2021
Notice Period : 15 Days or less

IndusInd Bank Ltd

Acquisition Manager - Revenue Services - Cards | Mar 2021 To Oct 2021
Coordinating with Middle office sales management and other business area contacts to obtain information and resolve issues.
Validating the documents to ensure that all KYC documents and information are complete accurate and complaint. Conduct the
background screening on the clients name, city, address, and DOB using the PAN card shown. If client is in to High Risk
Industry, High Risk countries are identified as Politically exposed persons(PEP). In case if any material negative information or
reputational risk has been identified associated with the client directly or indirectly will be escalated to compliance team.
iOPEX
Revenue Assurance Analyst | Nov 2018 To Feb 2020
•Contract Assurance for BT Global customers in terms of revenue loss or leakages by going through commercial levers like:
Minimum Revenue Commitment, Minimum Volume Commitment Milestone, Age Debt, Service Level Agreement charges and
Bench-marking analysis, Change Management consulting project for enterprises customers.? •Margin, Speed Mismatch, Cost
Trend & Inventory Status Analysis for Global services for all BT products.? •CCN (Change Control Note) Analysis based on
change control note by customer and operator.? •Auditing time taken to complete and billed all MACD requests.? •Collected,
organized data using Oracle Business Intelligence.? •Identifying and matching loose revenue for utilized cost site and services.?
•Ensuring loose revenue back to BT operators with proper acknowledgment by BT Business Managers.? •Preparing and
presenting, weekly and monthly management reports on cost & benefit analysis, inventory analysis and cost variance analysis.?
•Margin analysis of all products/services related to MPLS contracts and ensure that mark-up fixed by client is achieved and
mapping revenue for cost (no bill services).? •Coordinating with Billers, Account managers and direct reporting managers
regularly through Skype meetings to resolve all billing and other Tax related issues.? •Understanding and analyzing complex
and simple order to bill system process flow for each contract, and providing recommendations.? •Working on data analysis of
new projects, to provide best solutions for smooth processing? •Upload and configuration of MPLS Contracts in Oracle BI Tool.?
•Maintain internal and external partner and customer focus.

Education

Post Graduates ( Full Time )

MBA/PGDM (Marketing)

Thiagarajar School Of management - Madurai | in 2018

Undergraduates ( Full Time )

B.Tech/B.E. (Computers)

Jeppiaar Engineering College, Chennai | in 2016

IT Skills

Skill Name Version Last Used Experience

Excel Sheet 2023 2 Years

SQL 0 1 Year

core java selenium 0 1 Year

Language Known

Language Proficiency Read Write Speak

Tamil Proficient

English Proficient

Projects

No Projects Added

Other Details
 Personal Detail Desired Job Details
Date of Birth: 19 Sep 1994 Job Type: Permanent /Temporary/Contractual

Gender: Male Employment Status: Full Time

Marital Status: Single/unmarried

Work Authorization
Address: US Work Status: Not Mentioned
600023 Countries: Not Mentioned
Home Town: Chennai
Affirmative Action
Category: General
Physically Challenged: No

Attached Resume

Deepak Prabhu B

Chennai, TN, 600023

9962591640

[email protected]

? Overall 1.10 years of experience in Revenue Services- cards and Revenue assurance.?
?
? Have good knowledge of business billing and Revenue assurance.?
?
? Ability to construct SQL Queries to retrieve information from Databases. Generating revenue for the
organization along with cross-functional teams with shared mission and commitment to excellence.?
?
? Energetic member and effective communicator, which helps in teamwork for good problem
solving and strategizing skills to achieve the end objective.?
?
? Engaged in existing revenue streams and implementing corrective measures to mitigate the leakages
by analyzing the trends.?
?
?? Good problem-solving skills along with analytical skills which help in revenue generation.?
? Developing a forecast in revenue change.?
?
? Bagged the Best Performer award in the month of April 2021 for approving and acquiring new customers
in VKYC process for IndusInd Bank(credit cards).?
?
? Bagged the Best Performer award in the month of August 2019 for finding the revenue leakage for
two enterprise customers around 200K Gbp in iOPEX Technologies.?

Core Competencies

SQL

Excel

Work History

IndusInd Bank Ltd, Chennai - (Mar 2021 to October 2021)

Acquisition Manager - Revenue Services ? Cards

? Coordinating with Middle office sales management and other business area
contacts to obtain information and resolve issues.?
? Validating the documents to ensure that all KYC documents and
information are complete accurate and complaint.?
?
? Conduct the background screening on the clients name, city, address, and DOB
using the PAN card shown.?
?
? If client is in to High Risk Industry, High Risk countries are identified
as Politically exposed persons(PEP).?
?
? In case if any material negative information or reputational risk has been
identified associated with the client directly or indirectly will be escalated
to compliance team.?

iOPEX Technologies Private Ltd, Chennai ? (Nov 2018 to Feb 2020)

Revenue Assurance Analyst

? Contract Assurance for BT Global customers in terms of revenue loss or leakages by going
through commercial levers like: Minimum Revenue Commitment, Minimum Volume
Commitment Milestone, Age Debt, Service Level Agreement charges and Bench-marking
analysis, Change Management consulting project for enterprises customers.??
?
? Margin, Speed Mismatch, Cost Trend & Inventory Status Analysis for Global services
for all BT products.??
?
? CCN (Change Control Note) Analysis based on change control note by customer
and operator.??
?
? Auditing time taken to complete and billed all MACD requests.??
?
? Collected, organized data using Oracle Business Intelligence.??
?
? Identifying and matching loose revenue for utilized cost site and services.??
?
? Ensuring loose revenue back to BT operators with proper acknowledgment by
BT Business Managers.??
?
? Preparing and presenting, weekly and monthly management reports on cost
& benefit analysis, inventory analysis and cost variance analysis.??
?
? Margin analysis of all products/services related to MPLS contracts and ensure that
mark-up fixed by client is achieved and mapping revenue for cost (no bill services).??
?
? Coordinating with Billers, Account managers and direct reporting managers
regularly through Skype meetings to resolve all billing and other Tax related issues.??
?
? Understanding and analyzing complex and simple order to bill system process
flow for each contract, and providing recommendations.??
? Working on data analysis of new projects, to provide best solutions for
smooth processing??
?
? ? Upload and configuration of MPLS Contracts in Oracle BI Tool.??
? Maintain internal and external partner and customer focus.??

Education

MBA ? (2018)
Thiagarajar School Of Management - Madurai Kamarajar
University

? Majored in Marketing and Business Analytics?

?
? Participated in Sales and Marketing Activity organized by Thiagarajar School
of management.?
?
? Member of Marketing club (Chandai)?
?
? Member of Operations club (KAIZEN)?

B.Tech: Information Technology ? (2016)

Jeppiaar Maamallan Engineering College, Anna University
Sriperumbudur

? Majored in Information Technology?

?
? Member of IT Department?

12th: Computer Science And Programming

St. Mary's Matriculation Boys Higher Secondary School - Chennai

10th: General Science

St. Mary's Matriculation Boys Higher Secondary School - Chennai

Personal Details

Permanent Address : 420/D, 8th Street PT. Railway Colony Ayanavarm Chennai 600023
Date of Birth : 19/09/1994
Gender : Male
Marital Status : Unmarried
Nationality : Indian

Languages Known : English and Tamil